acquisitionsadrianagenciesagencyaiaustraliabasedbetterboostbusinesscarecaregivercaregiverschallengeschangingclientclientsconversationculturedirecteddrexpertexploringfinancialfirstfranchisefranchisingfuturegapgrowinggrowthguidehealthcareholistichomecarehospitalimpactimportanceimprovingincreaseindustryinsightsjeffjenniferkeyleadershipmanagementmedicaidmergersmodelnavigatingorganizationoutcomespatientpersonalpersonalizedpredictionsprogramsrecruitmentretentionrightsatisfactionschauerselfstatesuccesssuccessfulsystemsystemstacklingtechnologytipstoptrainingturnoverukunpackingusing