ahaalonganswersapproachattentionaudienceauthenticityavoidbadbecomebestbetterboringbrainbrilliancecarechangingchoicesclaritycomplexityconfidencecustomersdealdecisiondeliverdifferentdoneffectenougheveryeyesfearfeelfindfirstgetgettinggiftgoodgreathardhookedideaimportantimpressioninterviewjobjoyjustkeepingkindkindsknockknowknownlazyleadleadersleadershipleadingletlifelistenmachinemakemakingmanymarketingmeetingmeetingsmessagemessagesmiddlemindmissionneedopenothersoverloadpasspathpausepaypeopleperspectivepitchpitchespitchingpointpowerpointpracticepreparationpresentationsproductpromisespurposequickrationalrealreasonresistancerightsalessaysilentsimplespeakerspeakingspecialstagestillstoriesstorystorytellingstrategicsupertellthanksthingtimetoptraptruthusevisionwantwaywillwordsworkworkswrong