agenciesaiaskingbewarebigbuildingbusinessclientclientsdoneffectivelyemployeeemployeesexitexpectationsfractionalfreelancersgengetgettinghandlehirehonestlessmanagingmeanmediamembersneedneedsownerownerspaymentprrightsatisfactionsellserviceservicessettingskillssmallstartstrategicsucceedsurveytalkteamtimetrustturningusingvaluewaywork