Description

In this episode, we provide updates on our respective businesses and discuss how we use customer research to help prioritize projects related to improving our existing services or launching new ones. We cover how to recruit participants, interview them, analyze those findings, and translate them into actionable insights.

As always, we also provide updates on Castaway and EditorNinja, which include...

• Experiments with pricing models and amounts
• Exploration of a new sales/onboarding flow
• A big financial investment for Castaway
• Hesitancy around working with "boomerang" clients

Sound interesting? You should give it a listen. We think you'll really enjoy it.

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Thanks & Recognition

This episode was edited by PodPanda.