Shows
#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeHow External Events Can Make or Break Your Quality Management System | Ep 212In this episode of #QualityMatters, Kyle and Caleb explore how the world outside your office walls is impacting your quality management system (QMS) – and how you can make your processes more agile, resilient, and ready for whatever comes next.
From supply chain chaos to shifting regulations, external events aren’t just news stories; they’re challenges that directly affect how we do business. But here’s the good news: Kyle and Caleb aren’t just talking about the problem – they’re talking about how you can turn these challenges into opportunities to strengthen your QMS.
Why External E...2025-04-3033 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a Time210 | Lessons Learned: Why Simplifying Your QMS MattersInvesting in quality always pays off, while cutting corners rarely does.
In episode 210, we dove into how critical it is to make quality management accessible and practical for businesses of every size. Too often, compliance and quality tasks become overly complex, leading to mistakes, confusion, and, ultimately, higher costs.
Caleb, the brains behind our TQA Cloud software, shared valuable insights on how simplifying complex compliance activities through smart software development can dramatically improve business performance. By automating tedious tasks and reducing human error, businesses can significantly enhance productivity, compliance accuracy, and overall effectiveness.
...2025-03-1240 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeIs the CIA sabotaging your business? Part 2 | Quality Matters Ep. 209Small inefficiencies in the workplace may seem trivial, but they silently eat away at productivity, increase costs, and create unnecessary frustration. In this episode of Quality Matters, we explore the hidden ways waste creeps into business processes—whether it’s excessive steps in a workflow, using the wrong tools, frequent interruptions, or avoidable downtime.
We break down common inefficiencies in industrial and office settings, explaining how they add up over time and impact overall business performance. From overlooked process gaps to subtle signs of waste, this discussion sheds light on the real cost of inefficiency and how busi...2025-03-0644 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 206 - Why Competence & Training Matter More Than You ThinkThis episode of #QualityMatters, hosted by Kyle Chambers and Caleb Adcock from Texas Quality Assurance, dives into the importance of competence and training in quality and safety management. The discussion covers:
📢 Why Competence & Training Matter More Than You Think
🚀 Mastering Compliance & Safety in Your Business
When it comes to quality and safety management, one of the most overlooked (but critical) aspects is competence and training. It’s easy to assume that checking off a training session means the job is done—but are your employees truly competent in their roles?
On this episode of #QualityMatters, hosts Kyle Chambers and Caleb...2025-02-0548 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 204 – How can employees effectively pitch and implement changeIn this episode of Quality Matters, Kyle and Caleb tackle one of the most pressing questions in modern workplaces: How can employees effectively pitch and implement quality-related changes? Drawing from real-world scenarios, they delve into strategies for approaching senior management, navigating generational dynamics, and building a compelling case for improvement.
One highlight of the discussion is the role younger employees can play in driving change, even when dealing with more traditional leadership styles. Kyle and Caleb explore practical steps for presenting ideas, gaining buy-in, and fostering collaboration across all levels of an organization.
Whether you’re...2025-01-1444 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 203 – Mastering NCRs and Inspection Mentality: Practical Advice for Quality ManagersIn this episode of the #QualityMatters podcast, hosts Kyle Chambers and Caleb Adcock dive deep into the intricacies of managing Nonconformance Reports (NCRs) and the pervasive 'inspection mentality' that challenges many in the quality control and assurance sectors. Drawing from a listener's question, they explore the dynamics between top management and quality departments, offering practical advice for those newly in charge. This discussion unpacks the difficulties of transitioning to a quality-focused mindset within organizations resistant to change, providing strategies to foster a more compliance-oriented culture without compromising the operational pace.
QualityMatters, #NCR, #QualityControl, #QualityAssurance, #InspectionMentality, #TopManagement, #Podcast
Connect with Us...2025-01-0938 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 202 – Enhancing Operational ExcellenceIn the 202nd installment of the #QualityMatters podcast, the conversation centers on the critical integration of quality management within procurement practices, guided by the rigorous API Q1 standards. This episode sheds light on how both critical and non-critical purchases should be managed to uphold the highest standards of quality throughout all business operations.
The podcast expertly navigates the complexities of defining what qualifies as a critical purchase and the stringent processes needed to ensure these purchases meet quality benchmarks. It extends beyond the essentials, advocating for a meticulous approach to managing non-critical purchases as well, thereby reinforcing the idea that...2024-12-1641 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 201 - Defining Quality Documentation: Manuals, Procedures, and Work InstructionsIn this insightful episode of the #QualityMatters podcast, join Kyle Chambers and Caleb Adcock as they delve into the complexities of quality documentation. The discussion centers on the often confusing distinctions between manuals, procedures, and work instructions. They explore what exactly defines each type of document and discuss practical scenarios illustrating when and why each is necessary. This episode is especially valuable for professionals in health, safety, and quality management fields who are looking to clarify documentation standards and improve their operational practices.
#QualityMatters, #DocumentationStandards, #QualityManagement, #SafetyFirst, #OperationalExcellence
Stay Connected and Updated with #QualityMatters: Discover more about quality management and...2024-12-1138 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 200 - Celebrating Darci’s Legacy on #QualityMatters PodcastIn this landmark 200th episode of the #QualityMatters podcast, we welcome back Darci, the original host and the voice that started it all. Darci not only gave life to the podcast but also shaped its identity with the iconic quote and introduction. Join Kyle and the Texas Quality Assurance team as they honor Darci’s invaluable contributions and reflect on the incredible journey that’s opened countless doors. This special episode is a heartfelt thank-you to the one who made it all possible.
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what...2024-12-0333 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 199 - Trump's Election and the Future of Energy: Insights on Oil, Gas, and Renewables with Mark LaCourExploring the Future of Energy and Policies Following Trump’s Election
In this episode of the #QualityMatters podcast, host Kyle Chambers sits down with Mark LaCour from the Oil & Gas Global Network (OGGN) to discuss the likely impact of Donald Trump’s election on the energy market. Mark, a well-known expert in the oil and gas industry, offers a comprehensive view of what to expect in the coming years for oil, gas, renewables, and nuclear energy. Here’s a closer look at some of the key points discussed.
Oil Prices and Market Dynamics
Mark explains that one of the immediate effect...2024-11-1944 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 198 - Exploring AI’s Role in Quality Management: Is It Worth the Hype?In this episode of the #QualityMatters podcast, hosted by Kyle Chambers from Texas Quality Assurance, we explore the rapid rise of artificial intelligence (AI) in quality management software. Many companies are rushing to integrate AI into their processes, but how valuable is it for quality management?
AI’s Growing Presence: Today, AI is everywhere, from our personal devices to corporate software. In quality management, AI promises streamlined workflows, faster data analysis, and predictive capabilities. However, it’s essential to ask, is it useful for every business? Or is it just a marketing buzzword?
AI in TQA Cloud: Kyle delves into the...2024-11-1440 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 196 - Deming's 14 Points for Quality Management: Essential Strategies for Modern BusinessesIn this episode of the #QualityMatters podcast, we explore W. Edwards Deming’s 14 Points of Management, a foundational philosophy that remains essential for building successful, quality-focused organizations today. These principles—covering everything from “constancy of purpose” to abolishing numerical quotas—offer actionable strategies for driving improvement, increasing employee engagement, and creating a culture of accountability and excellence. We discuss practical applications of Deming's ideas, such as the impact of consistent training programs on productivity and how eliminating slogans can lead to genuine, measurable improvements in quality. Perfect for quality managers, business leaders, and anyone focused on continuous improvement, this episode is a must...2024-10-2843 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 195 - Essential Document Control for Small BusinessesIn Episode 195 of #QualityMatters, we tackle a listener's question about document control for a small business. If you’ve ever wondered how much documentation is truly necessary—especially when certification isn’t the goal—this episode is for you! Join us as we break down the essentials of document management and highlight practical steps to streamline quality without overloading your processes. #DocumentControl #SmallBusiness #QualityManagement #Efficiency"
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our serv...2024-10-2541 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 194 - What to Except during an External AuditIn episode 194 of the #QualityMatters podcast, Kyle and Caleb dive into what you can expect during an external audit. They discuss practical insights on how to prepare, common pitfalls, and the importance of attention to detail throughout the audit process. Whether you’re facing an audit for the first time or looking to improve your approach, this episode offers valuable tips for ensuring a smooth and successful audit. Tune in to learn how applying quality management principles can make all the difference during external reviews.
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and en...2024-10-1440 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 193 - How to Prepare for an External AuditIn this episode of #QualityMatters, Kyle Chambers and Caleb Adcock dive into how to prepare for external audits. We explore the key steps to ensure your organization is ready, including common audit pitfalls, documentation best practices, and how to handle the audit process with confidence. If you've got an external audit coming up, this episode is packed with insights to help you succeed.
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services...2024-10-1043 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 192 - Mastering API Q1 10th Edition Key Strategies for Quality ExcellenceIn this episode of #QualityMatters, we dive into practical strategies for successfully implementing API Q1 10th Edition in the oil and gas industry. We explore the critical components of quality management systems, focusing on compliance, risk management, and continuous improvement. Whether you're new to API Q1 or looking to refine your processes, this episode offers actionable insights to enhance your organization’s approach to quality and ensure long-term success.
#QualityMatters, #APIQ1, #QualityManagement, #RiskManagement, #ContinuousImprovement, #Compliance
Topics Addressed:
Understanding API Q1 10th Edition
A breakdown of the latest edition's key quality management principles.Advice: Focus on aligning your quality processes with AP...2024-10-0347 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp191 - Overcoming Common Hurdles in Quality Management - Part 2In this episode of #QualityMatters, Kyle Chambers and Caleb Adcock continue their deep dive into overcoming common hurdles in quality management. They explore real-world challenges that companies face when implementing quality systems and offer practical insights on how to address these issues. Whether you're new to quality management or looking to fine-tune your existing processes, this episode is packed with tips to help you succeed.
#QualityManagement #ContinuousImprovement #ProcessOptimization #Leadership #QualityMattersPodcast
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http...2024-09-2541 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 190 - Overcoming Common Hurdles in Quality ManagementIn this episode of the #QualityMatters podcast, hosts Kyle Chambers and Caleb Adcock dive into the most common hurdles that organizations face in their quality management systems. With a quiz-style format, Caleb tests Kyle’s insights on overcoming these challenges and providing practical solutions. Tune in to learn how you can address issues in your quality management processes and improve overall system effectiveness. QualityMattersPodcast, #QualityManagement, #ProcessImprovement, #QualityControl, #ISO9001
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Le...2024-09-1740 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 189 - Risk Management Uncovered: Common Sense Approaches and Practical ToolsIn this second episode of our Risk Management series, we focus on how common sense can be your greatest tool in identifying and managing risks. We break down how risk management isn’t just about complex systems but about practical, everyday decision-making that can keep your organization running smoothly. From quality issues to safety hazards and environmental concerns, we explore how anyone can apply straightforward, effective risk management strategies. Tune in to discover how simplifying your approach can lead to better outcomes and less stress.
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and en...2024-09-0939 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 187 — Unlocking the Secrets of Customer Satisfaction!Welcome to Episode 187 of the #QualityMatters Podcast— Unlocking the Secrets of Customer Satisfaction! Join us as we delve deep into the standards and practical strategies that enhance customer satisfaction. In this episode, we explore the power of feedback mechanisms like comment cards and 'happy bells,' discuss the role of customer communication in improving KPIs, and analyze the reliability of 5-star ratings. Plus, don’t miss our insights on leveraging positive feedback and recognition to boost your Net Promoter Scores. Whether you're dealing with NCRs or striving for service excellence, this episode is packed with actionable advice and real-world examples to h...2024-08-1534 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 186 - Return of the Boss LadyJoin us for a special episode of the #QualityMatters podcast as we welcome back the original host, Darci Chambers, the "boss lady" herself! In this engaging conversation, Darci and the team discuss the ever-evolving world of quality management and share insights from the journey of making quality accessible and fun for companies at all levels. From the foundational principles of quality assurance to the latest trends and challenges in the industry, Darci's perspective offers valuable lessons for professionals and organizations alike. Whether you're a seasoned quality manager or new to the field, this episode promises to inspire and inform. Tune...2024-08-0541 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 185 - Management Review What You Need to KnowIn this insightful episode of the #QualityMatters podcast, we dive deep into the essential Management Review clause of ISO 9001. Join us as we unpack the critical components involved in a management review, discuss best practices for preparation, and explore how these reviews contribute to continuous improvement and overall organizational success. Whether you’re a seasoned quality professional or new to ISO 9001, this episode offers valuable insights and practical tips to enhance your quality management system.
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for in...2024-07-2940 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 184 - Navigating the New Normal: Quality Management Post-COVID-19Join us in Episode 184 of the #QualityMatters podcast, where Kyle Chambers and Caleb Adcock dive into the transformative changes in quality management since the onset of COVID-19 and life for quality management Post-COVID-19. Explore how the pandemic has reshaped the landscape for quality assurance professionals, introducing new norms and lasting impacts on industry practices. This episode uncovers key adaptations, lessons learned, and innovative strategies that have emerged in response to unprecedented challenges. Whether you're a seasoned quality manager or new to the field, this episode offers valuable insights and practical advice to navigate the post-COVID world.
Stay Connected and Updated...2024-07-1534 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 183 - Better to be Right or Effective?In this episode of the #QualityMatters podcast, we dive into the perennial debate: is it better to be right or to be effective? Join us as we explore the delicate balance between accuracy and practicality in quality management. Discover insightful discussions, expert opinions, and real-world examples that highlight the importance of making impactful decisions over simply being correct. Whether you’re a quality professional or a business leader, this episode will provide you with valuable takeaways to enhance your approach to quality assurance. Tune in and get ready to transform your perspective on what truly matters in quality.
Stay Connected an...2024-06-2736 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 182: Quality Q&A from ListenersIn this special episode of the Quality Matters Podcast, hosts Kyle Chambers and Caleb Adcock dive into a Q&A session, answering questions from our listeners. We cover a range of topics from the API Q1 10th edition transition, effective quality management practices, and real-world challenges faced by quality professionals. Tune in to hear expert insights, practical advice, and engaging discussions that will help you navigate the complexities of quality management. Whether you're a seasoned professional or new to the field, this episode offers valuable knowledge and tips to enhance your quality assurance efforts. Don't miss out on this informative...2024-06-1837 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a Timepisode 181: Crafting an Effective Quality PolicyJoin Kyle and Caleb in this interactive episode of #QualityMatters as they dive into the essentials of crafting a compelling quality policy. Whether you're looking to interpret the standards or write a policy that truly resonates, this episode has you covered. Discover the benefits of using engaging language over straightforward text and learn how a well-written quality policy can set a robust framework for your objectives. Don’t miss out as they ad lib and draft a real-time quality policy for TQA Cloud, providing a practical example of the policy-writing process and its significance in shaping organizational goals. Tune in to...2024-06-1134 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 180 - Deep Dive into Quality CultureIn this episode of #QualityMatters, hosts Kyle and Caleb continue their engaging discussion on the pivotal role of quality culture in organizations. They delve into the journey towards excellence by integrating ISO 9001 standards and similar standards. The conversation covers valuable insights into how quality management can be woven into every level of an organization, leading to significant improvements in customer satisfaction and operational efficiency. They touch on effective strategies, real-world applications, and the significant impact of advanced quality management software. Tune in to learn actionable tips for enhancing your own quality culture.
Stay Connected and Updated with #QualityMatters: Discover more...2024-06-0343 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 179 - Systemic Issues, Culture and Quality ManagementIn this episode of the Quality Matters Podcast, host Kyle Chambers is joined by Caleb Adcock to dive into a timely and relevant discussion about systemic issues and their impact on quality management. Drawing from recent conversations and observations, Kyle and Caleb explore how politics and systemic challenges influence organizational quality and operational effectiveness. They offer insights and practical advice on navigating these complexities to maintain high standards and ensure continuous improvement. Tune in to gain valuable perspectives and actionable strategies for addressing systemic issues in your quality management practices.
Stay Connected and Updated with #QualityMatters: Discover more about quality...2024-05-3037 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 178 - Decoding the ISO 90012025 DraftJoin hosts Kyle and Caleb from Texas Quality Assurance as they react to a thought-provoking video posted by Chris Paris of Oxebridge Resources. In this episode, they delve into the implications of a leak related to the ISO 9001:2015 standard. The hosts discuss the potential changes from the previous 2015 standard and emphasize that the new draft may not introduce significant new requirements for organizations to implement. Check it out here ISO 9001 2025 Committee Draft Leaked! - YouTube
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for...2024-05-1052 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 176 Safety and StandardsExplore the vital link between quality management systems and OSHA compliance in this compelling episode of #QualityMatters. Industry leaders discuss the latest in regulatory standards and provide actionable insights to boost safety and efficiency in manufacturing environments. Tune in to learn how to effectively integrate these practices into your operations and stay ahead in a competitive landscape.
Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance...2024-04-1834 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 175 - Landing the Series: Boeing's Lessons in Quality and Beyond with Michael MillsIn the gripping finale of our Boeing series, Episode 175 of #QualityMatters delves into the complex world of aerospace quality management with our host, Kyle Chambers, and the insightful Michael Mills. As we wrap up this exploratory journey, we uncover the multifaceted challenges and lessons Boeing has encountered, shining a light on the critical importance of maintaining high-quality standards in the aerospace industry. This episode not only concludes our deep dive into one of the most significant players in aerospace but also offers valuable reflections on the broader implications for quality management practices. Join us for a compelling close to a...2024-03-2746 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 174 - Ep 174 - ISO 9001 and Climate Change... with Chris ParisIn this enlightening episode of #QualityMatters, we sit down with Chris Paris to unpack the latest amendment to ISO 9001, focusing on the pivotal inclusion of climate change risk assessments. As industries worldwide grapple with the escalating impacts of climate change, this amendment marks a significant step forward in integrating environmental sustainability with quality management principles. Join us as we explore how businesses can adapt to these changes, ensuring that their commitment to quality not only meets but exceeds the expectations in an era of environmental unpredictability. Discover the implications of this shift for quality professionals and organizations striving for excellence...2024-03-1934 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 173: Mystery in the Sky - Unraveling Boeing's Inspection Saga and the Inspector's Untimely DemiseIn episode 173, we dive deeper into the tumultuous saga of Boeing's door plug issues, following the recent and mysterious death of one of the project's key inspectors. Hosts Kyle and Caleb peel back the layers of this complex story, bringing their own personal experiences with inspection processes to the forefront. From laugh-out-loud mishaps to pivotal moments that shaped their understanding of quality and safety, this episode offers a unique blend of humor, insight, and solemnity. As we navigate through tales that highlight the critical importance of vigilance in inspection, join us for a conversation that's as entertaining as it is...2024-03-1444 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 172 - The Never-Ending Podcast - Quality Assurance and the Groundhog Day of AviationIn this seemingly never-ending episode of #QualityMatters, hosts Kyle Chambers and Caleb Adcock tackle the theme of repetition and resilience in the world of aviation quality assurance, drawing a whimsical parallel to Groundhog Day. This episode delves into the challenges and triumphs of manufacturing high-quality aviation parts, with a special focus on a recurring issue akin to a door plug repeatedly coming loose. Amidst discussions on Boeing's manufacturing excellence and Spirit's innovative solutions, our hosts share insights into the meticulous world of aviation quality control. The episode highlights the importance of perseverance and continuous improvement—much like the determination needed to...2024-03-0636 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 171 - The Stanley Cup and Crafting Perceptions with QualityQualityMatters, we delve into the critical role of customer perception in defining business success. Explore how quality, beyond mere metrics, shapes the very essence of customer experience and loyalty. Uncover strategies to elevate your brand in the eyes of your customers, making every interaction an opportunity to impress and engage. Learn from industry leaders about the power of quality in crafting memorable experiences that turn first-time buyers into lifelong advocates. Join us in transforming the abstract concept of quality into tangible outcomes that resonate with every customer touchpoint. Tune in to redefine your approach to quality and witness its profound...2024-02-2343 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 170 - Making Quality Fun and Engaging with Connor O'BoyleIn this enlightening episode of #QualityMatters, we dive into the timeless wisdom of Benjamin Franklin, exploring the critical importance of quality over cost. Join host Kyle Chambers and special guest Connor O'Boyle, Director of Training at Gauge Training Inc., as they unravel how quality can be a fun, interesting, and essential aspect for businesses of all sizes. This episode promises to not only enlighten but also entertain, as we navigate through practical strategies and insights to elevate your company's quality management practices. Tune in to discover how you can integrate quality into your business ethos and why, in the world...2024-02-1346 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 169 - The Precision of Metrology with Robert MimmsIn this insightful episode of the #QualityMatters podcast, we delve into the world of metrology with our esteemed guest, Robert Mimms from Prosper Machine Tools. As a seasoned metrologist, Robert brings a wealth of knowledge and experience to the table, offering listeners an in-depth understanding of metrology and its pivotal role in ensuring quality in various industries.
Throughout the episode, we explore the fundamentals of metrology, discussing its significance and the intricate processes involved in the calibration of measurement equipment. Robert sheds light on the often overlooked but crucial impact of accurate measurements, particularly for small businesses. He emphasizes the...2024-02-0648 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 168 - QMS Consulting Defects & NonconformitiesEpisode 168 of the #QualityMatters podcast, hosted by Kyle Chambers from Texas Quality Assurance, continues the consultation mini-series. In this episode, the focus is on discussing non-conformities and defects, particularly in the context of quality management and assurance. The episode delves into the importance of tracking waste, explaining why it matters significantly in quality control and management.
The podcast also explores different methods of consultation, highlighting how some consultants differ from others. This part of the discussion likely offers insights into various approaches to quality assurance consulting, possibly showcasing the unique methodologies employed by Texas Quality Assurance.
A key aspect of...2024-01-3000 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 167 - Navigating the New Terrain API Q1's 10th Edition with Kevin Ferrick🎙️ #QualityMatters Podcast | Hosted by Kyle Chambers
In this insightful episode of #QualityMatters, we're joined by Kevin Ferrick, Senior Director Monogram/APIQR at the American Petroleum Institute (API). Dive into the heart of quality management systems in the petroleum industry as we explore the significant updates in the recently released 10th edition of API Q1.
🔍 What's New in API Q1's 10th Edition? Discover the key changes from the 9th to the 10th edition of API Q1. Kevin Ferrick sheds light on why this standard underwent a significant update after a decade, and what these changes mean for companies currently certified under AP...2023-12-1939 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 166 Tom Taormina & Forensic InvestigationsDive into the depths of quality management with episode 166 of #QualityMatters, featuring the distinguished Tom Taormina. As a former NASA Quality Control Engineer and expert witness in quality litigation, Tom brings a wealth of knowledge spanning over five decades. In this episode, we dissect the concept of Forensic Investigations within management systems. Tom challenges the status quo, arguing that traditional management system auditing is often sub-optimal, if not downright ineffective. From his early days at NASA's Mission Control to consulting with over 700 companies, Tom has reshaped the way we think about quality control and auditing. Join us as we uncover...2023-11-3035 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 165 QMS Consulting Competence & Training"Welcome back to our ongoing mini-series on QMS Consultation as we delve into Episode 165 of #QualityMatters: 'QMS Consulting Competence & Training.' In this installment, we continue to explore the critical aspects of quality management consulting within the context of competence and training. Join our seasoned experts as they unravel the intricacies of developing and nurturing competence within your consulting team, an essential factor for delivering top-notch quality solutions to your clients. Uncover the keys to success in the consulting realm and learn how a well-trained team can be the game-changer. Tune in for invaluable insights, best practices, and strategies that...2023-11-1323 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 163 QMS Consulting Explained - Approved Vendor/Supplier ListWelcome to the latest episode of the #QualityMatters Podcast, episode 163, as we continue our insightful journey through the QMS Consulting mini-series. In this installment, we delve deep into the heart of quality management by exploring the simplest yet most effective strategies for developing a robust process for supplier/vendor approval and review.
Join us as we unravel the secrets to ensuring that the partners and suppliers you choose align perfectly with your organization's quality standards. Discover the essential steps, best practices, and expert insights that will empower you to make informed decisions, minimize risks, and enhance the overall quality of...2023-10-1633 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 162 QMS Consulting Explained - Documented InformationWelcome back to #QualityMatters, your go-to podcast for all things quality management! In episode 162, we continue our enlightening mini-series on consultation, a critical aspect of achieving excellence in any organization.
Join us as we delve into the heart of the consultation process, where information reigns supreme. In this episode, we explore the vital question: "How do you handle documented information during consultations?"
Our expert hosts will unravel the secrets to effective information management, ensuring that knowledge flows seamlessly within your team and beyond. From best practices to common pitfalls, we'll guide you through the labyrinth of documents, ensuring that your...2023-10-0338 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 161 QMS Consulting Explained - GAP Assessment Part 3Welcome to Episode 161 of #QualityMatters! As the second part of our mini-series on consultation, today's episode takes a focused look at the GAP Assessment and its integral role in quality management. Discover the fundamentals of key processes that could be the game-changers your organization needs. Whether you've been in the field for years or are just learning the ropes, this episode will equip you with the knowledge and tools to elevate your quality game. Don't let 'gaps' hold you back—tune in to find out how to bridge them effectively!
Learn more about Texas Quality Assurance, #QualityasMatters and save time an...2023-09-2534 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 160 QMS Consulting Explained - GAP Assessment Part 2Welcome to Episode 160 of #QualityMatters! As the second part of our mini-series on consultation, today's episode takes a focused look at the GAP Assessment and its integral role in quality management. Discover the fundamentals of key processes that could be the game-changers your organization needs. Whether you've been in the field for years or are just learning the ropes, this episode will equip you with the knowledge and tools to elevate your quality game. Don't let 'gaps' hold you back—tune in to find out how to bridge them effectively!
Learn more about Texas Quality Assurance, #QualityasMatters and save time an...2023-09-1834 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 159 QMS Consulting Explained - GAP AssessmentWelcome to episode 159, the second installment in our mini-series on consultation! This episode unpacks the nuts and bolts of GAP Assessments and explores the cornerstone processes that drive them. Whether you're a quality management veteran or just starting your journey, you'll gain valuable insights into identifying the 'gaps' between your organization's current status and where you aim to be. Don't miss out as we delve into common key processes, offering actionable advice for improvement. Tune in now for a masterclass on how to bridge the quality gap!
Learn more about Texas Quality Assurance, #QualityasMatters and save time and energy for...2023-09-1237 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 158 New Mini-Series - Quality Consulting#QualityMatters - The Number 1 Quality Management Podcast🎙️ Welcome to the #QualityMatters podcast! 🏭🔍 Get ready to elevate your organizational game with our brand-new mini-series on Quality Consulting! In this exciting series, we're pulling back the curtain and dishing out the secret sauce of consulting excellence. Join us as we delve deep into the world of quality management systems, uncovering the strategies that have empowered our clients and teams to thrive. Ever wondered how to establish a top-notch management system tailored to your shop's unique needs? Look no further! We're here to equip you with the essential tools, insights, and resources you need to sea...2023-08-2129 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 154 We test CHAT GPTNote: the following blurb was written by CHAT GPT
In the latest episode of the #QualityMatters podcast, our host interviewed ChatGPT, the popular language model trained by OpenAI, to test its knowledge on quality management and ISO 9001. As more organizations are seeking ways to improve their quality management systems and achieve ISO 9001 certification, ChatGPT was put to the test to see if it could provide accurate and insightful answers to common questions about quality management.
The podcast began with a brief introduction to ChatGPT, explaining how the AI model was trained on vast amounts of language data to generate human-like...2023-03-1434 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 153 Nonconformity and Corrective ActionWelcome to this episode of the #QualityMatters podcast, where we'll be discussing a fundamental aspect of ISO 9001 quality management system - the difference between control of nonconforming output and corrective action. ISO 9001 is a globally recognized standard that sets the requirements for quality management systems in organizations of all sizes and industries.
One of the critical objectives of ISO 9001 is to ensure that an organization's products or services consistently meet customer requirements and comply with applicable regulations. To achieve this, ISO 9001 requires organizations to establish processes to identify and address nonconformities in their products, processes, or services.
In this episode...2023-03-0624 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 152 Most Common Audit FindingsIn this podcast episode, we delve into the most common audit findings from a sample of audit reports gathered from the past couple of years. We focus on ISO 9001 standard clauses, discussing why these are frequent findings and their impact on the business.
This week we dive into the most common audit findings from our sample, discussing how they relate to specific clauses within the ISO 9001 standard. These findings include inadequate documentation, lack of employee training, and non-conformance with processes and procedures.
We then explore why these findings are so common and provide tips on how businesses can avoid them...2023-02-2743 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 151 Ukraine + Russia + China + ISO = to be determined with Chris Paris & Michael MillsThe war between Russian and Ukraine is no news to anyone today, but the impact that this conflict combined with the growing divide between the west and the rest of the world may be implications on the international standards organization and structure. What happens to China's plans for developing certification standards with Russia and its markets cut off from the rest of the world? Maybe we don't have all the answers yet, but its always important to pose the right questions. Join us today on #QualityMatters.
Michael Mills and the Pragmatic Quality Blog | https://pragmatic-quality.blogspot.com/
Chris Paris of...2022-10-0533 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEP 150 Faith Family Work and Beyond! with Justin GauthierSuch a great conversation today. We've had the pleasure of knowing Justin Gauthier for several years now. Join in on the conversation today as we dive into the more personal side of Quality and Business. Turns out some of the same tools that make for great relationships at home are useful in the workplace if we're to build solid trusting long lasting teams. Even more so, if we are to be champions of doing with is good in this world, well our cup has to be filled first before we can fill other person's cup.
Justin Gauthier https://www.linkedin...2022-09-2744 min
Oil and Gas Industry LeadersKyle Chambers on Oil and Gas Industry Leaders Podcast, Ep130In this episode our host Paige Wilson talks with Kyle Chambers, Chief Executive Officer and Founder of Texas Quality Assurance and Host of the Quality Matters podcast to discuss his experience of becoming an entrepreneur and why quality really does matter in the industry.
https://www.linkedin.com/in/kyle-chambers-tqa/
https://texasqa.com/
https://podcasts.apple.com/us/podcast/qualitymatters-podacst/id1447300405
This episode is made possible by enverus.com
Click here to take it one question survey and receive OGGN hardhat/laptop stickers
Brought to you on th...2022-09-2700 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 148 – ENERGY CONTINUITY CONFERENCE partnering with OGGNEnergy Continuity Conference powered by OGGN in partnership with Texas Quality Assurance and #QualityMatters will provide attendees with an opportunity to learn about new and existing industry codes and standards, hear about emerging trends from experts, and discuss new issues that they face.
As an exhibitor, you will have a unique opportunity to reach both new and veteran operators, managers, and industry leaders.
We are looking to you and your team as vendors/sponsors and looking for speakers. Contact us to leave more about taking part of the Energy Continuity Conference 2023!
Topics will include:
Turnaround ManagerNatural DisastersWorkplace Violence – Active Shooter –Phys...2022-08-2725 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 147 – Lizard People and Context of the OrganizationIf you've ever been a part of an external audit, we all know that it requires a lot of patience going through the standard and listening to some stories from the auditor, but Lizard People is a new one. You'll just have to tune in and check out today's episode to see what Lizard People have to do with Context of the Organization. You're not gonna want to miss this one!
Michael Mills and the Pragmatic Quality Blog | https://pragmatic-quality.blogspot.com/
#QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn ...2022-08-2352 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 146 Hard-Work and Dedication works with Roz LoweWhat a fun conversation with Roz Lowe today discussing American Manufacturing. Roz has quite the background from growing up in machine shops to quality and business development. It's a simple truth that the fundamental principles of quality management are at the heart of small business success and have been and will continue to be at the heart of the American dream.
Roz Lowe on LinkedIn
Delta Hi-Tech Inc.
#QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTube | Rumblewww.qmcast.com | Texas Quality Assurance | https://texasqa.com2022-08-0253 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp145 ISO 9001:2015 New Updates? Good Bad and Ugly with Chris ParisThe ISO 9001:2015 standard is currently undergoing revision. Likely we can expect a revised edition by 2025, but nothing is known for sure yet. Today' we're joined by Chris Paris of Oxebridge Resources. The changes in the last update in 2015 was rushed, with a lot of ambiguous and often difficult to manage edits, the big question is will the new edition fix these or introduce more...?
#QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTube | Rumblewww.qmcast.com | Texas Quality Assurance | https://texasqa.com2022-07-2541 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 144 Recession Proof Your Business & Team w/ Mark LaCour of OGGNWe've got one of our favorite guests back today, Mark LaCour from OGGN & Modal Point to talk about recession proofing your business. It has been said that recession is opportunity in wolf's clothing, and we tend to agree. While the likely looming recession (possibly announced by the time this episode airs) is scary and worth stress and anxiety, it is like any other risk. The flip side of Risk is Opportunity. What opportunities lay at your feet now and into the next 1-2 years you're not aware of yet?
#QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn
Learn more...2022-07-1838 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 143 Real World Risk Based Thinking & Contingency PlanningWhat are risks, risk based thinking, preventative actions and contingency plans? Today we're discussing in more detail what the difference is between these, how they are related, and what you can do in your business.
FREE Resources https://texasqa.com/free-resources-downloads/Risk & Contingency Planning https://texasqa.com/free-download-risk-opportunity-contingency-planning/
#QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTube | Rumblewww.qmcast.com | Texas Quality Assurance2022-07-1132 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 142 - Metrology theory and practice w/ Robert Mims from ThermoTempCountless measurements are made daily to ensure "quality" work, and behind all these measurements is the theory and practice of metrology. Have you ever wondered how you know your measurements are good? From the pipes and machinery running on every industrial site and building to medicine and electronics, what you measure matters. Even more so often is the theory behind it and how and why we make those measurements. Today we're joined with Robert Mims from ThermoTemp to discuss metrology.
ThermoTemp course info: https://thermotemp.com/learning-lab/
#QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn
Learn more about #Qua...2022-07-0547 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a Time#QualityMatters Ep 141 - What's the certification process look like? w/ Chris Carson from DEKRA CertificationWe're joined today by Chis Carson, Sr. Director of Auditing & Business Operations at DEKRA Certification North America. DEKRA is one these scary certification bodies, that maybe are not so scary after all. Join us for the conversation today and decide for yourself. You might be surprised to hear how the certification bodies go though similar audits they put all of us through. Texas Quality Assurance has worked closely with DEKRA for several years now and are a trusted and valuable resource. If you're looking for certification to standards such as ISO 9001, ISO 45001, ISO 14001 and more, then you're in the right...2022-06-1440 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 140 - "Quality" Education in the Real World w/ DAMIAN GANGOOSuch a fun conversation today with Damian Gangoo discussing real world education needs for real work and jobs that exist in the market. Perhaps, and dare we say it, college is not the ideal route for everyone, and perhaps more than a college degree is required. Join in, and let us know what you think!
Contact Damian Gangoo on LinkedIn https://www.linkedin.com/in/damian-g-039767a2/
#QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTube | Rumblewww.qmcast.com | Texas Quality Assurance2022-06-0750 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 139 - Navigating the Great Resignation with Erin UrbanTon's of buzz words from the "The Great Resignation" to "Gig Economy" float around, but we all have heard how hard it is to find and keep good employees. Recently we conducted a survey with OGGN & BIC Alliance to understand the top issues businesses consider worthy of contingency plans. More than hurricanes and other natural disasters or even cyber security was workplace instability. The Great Resignation is hitting most every business right now, and making it harder than ever to keep and attract good talent. What's the cause? And what's the solution? We might not have all the answers yet...2022-05-3145 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 138 - Skills Ready for the Oil & Gas Industry W/ Sean Thomas from APISuch an exciting program to get a new generation involved in the Oil & Gas / Energy Industry! There is still time to register, and we encourage all recent high school grads and university students struggling to find that one thing that inspired them! You don't want to miss this conversation about a unique education opportunity to learn real "Skills" with Sean Thomas - Senior Manager of Training and Development at API - American Petroleum Institute.
API SkillsReady first class has limited seats available. Interested students should apply by June 15, 2022.
Program Benefits
Job training from some of the leading experts in energy...2022-05-2335 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 137 First Hand Account of Building ISO 9001 QMS w/ Robert Khami - Arsham Aluminum AlloysWhat's it like building an ISO 9001 Management System? with Robert Khami - Arsham Aluminum Alloys. This week we're honored to have Robert Khami join us to talk about the process of building an ISO 9001 compliant QMS on a short time table. Robert and the rest of the team at Arsham Aluminum Alloys did a fantastic job with minimal resources and short on time. If you've ever been curious what the process is like, this is a great example, tune it and check it out!
Arsham Aluminum Alloys: http://www.arshamaluminum.com/
#QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible...2022-05-1633 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 136 – First hand account of an internal audit with Darci ChambersDarci Chambers, AKA the Boss Lady, rejoins the conversation today to discuss her first hand experience in an Internal Audit. Listen in as we discuss the role of an auditor and the difficulty in avoiding consultation, and how some basic negotiation tactics can be used successfully to ensure an effective audit.
#QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTube | Rumblewww.qmcast.com | Texas Quality Assurance2022-05-0933 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 135 - Small Biz DOMINATES Oil & Gas - with Mark LaCour of OGGNWe're back! We apologize for the pause in new episodes for #QualityMatters, but we're back! Today we're diving into a topic that Kyle is very passionate about, the role of small business in Oil & Gas here in America. The simple fact is, the super majors like Chevron and Exon do not play near the role in Oil & Gas extraction for the average American as small business does.
https://sbecouncil.org/2020/04/17/reminder-during-the-covid-19-crisis-the-oil-and-natural-gas-industry-is-dominated-by-small-businesses/
Drilling Oil and Gas Wells
Size of Firms by Number of Employees
Percent of Total Employer Firms in the Drilling Oil and Gas Wells Sector
Less than 10
70.5%
Less than...2022-05-0229 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 134 - All the responsibility and none of the authority - Management Representative vs Quality ManagerQuality Coordinator / Management Representative, Quality Manager, what’s the difference? Well, we’re going to tell you in this episode. ISO 9001 really doesn't give much direction other than leadership and top management, but generally accepted is the role of the "Quality Manager". This means and is important that your Quality Manager has management level authority. They need to be taken seriously and have the ability to carry out tasks and trainings as a manager would.
More important than the title, is the people skills. Kyle discusses this in detail in this episode. A quality manager has to be able to communica...2022-02-1217 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 132 - Big Changes Coming Soon to the #QualityMatters podcastWe are excited to share with you some new changes coming to #QualityMatters. Kyle recently launched a poll on LinkedIn to see what you, our listeners thought of the content and would like to hear. Your responses were heard. You all want more about tips and tricks and running a QMS, less about case studies. It looks like we’ve convinced you that having a QMS is a great thing, now you want to know how.
So, in the future, that’s what the content of #QualityMatters will be. To that end, we will be phasing out Darci and looking for a new...2022-01-3118 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 111 - Border Control and Root Cause AnalysisThis week is something new something different for the #QualityMatters podcast. We are examining the border crisis on the Texas border through the lens of quality management and root cause analysis. Let's face it things in life are almost never as simple as we think they are. People in politics, the workplace, even in our own homes and families and churches we tend to find the single cause that we want to champion. The problem of course is that the world is so much more complex than we often realize or examine it to be. Multiple causal factors exist. When...2021-07-1922 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 100 - Oklahoma School District Goes Over the TopJoin Darci aka Boss Lady and Kyle for the 100th episode of the #QualityMatters podcast. In typical "Boss Lady" fashion Darci has selected the topic to be education from a case study "Oklahoma School District Goes Over the Top". An old saying goes hard times create strong people, strong people create good times, good times create weak people and weak people create hard times. How do we break the cycle an stay on top? Well the Jenks Public Schools in Oklahoma was already doing all the education things right and were the best or among the best in the state in...2021-03-3123 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 97 - #QualityMatters presents - Quality Management _ Small Business Success in the New EconomyOpportunities such as these only come around every few decades. There is hope for rebuilding, recovering, and thriving in the new economy for those ready to embrace change, live their vision, and respond to changes with a culture built around quality. We believe that 2021 is the year that small business can and aught to shine.
#QualityMatters presents our first live event, to be live streamed as well. Join us for an early lunch at Fogo de Chao March 2nd. Our panel of experts will be discussing how small businesses can not only survive the new economy but thrive and stay...2021-03-0337 min
Champions of SustainabilitySilver Wolf Midstream – Michigan Express Conversion Pipeline; Insight with Jason Hayes – OGEV003Talking Point Segment Details (19 Minutes): Culture with Darci & Kyle Chambers from Texas Quality Assurance and hosts of the #QualityMatters podcast.
CLICK HERE FOR HPE REGISTRATION WHITEPAPER LINK
Cast Study Segment Details (27 Minutes – STARTS @ 20 minutes 3 seconds): Niel Rootare, Chief Executive Officer for Silver Wolf Midstream. A special thank you to Michael Blankenship for connecting us to Niel and Silver Wolf Midstream.
Insight Segment Details (22 Minutes – STARTS @ 47 minutes 55 seconds): Jason Hayes, Director of Environmental Policy at Mackinac Center for Public Policy.
Music for the introduction was Written, Performed and Produced by Anthony “Wordsmith” Parker. To...2021-01-2600 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 74 - Matt Sands of The Mineral Rights Podcast on implementing lean and continuous improvementFrom sales, service, accounting and of course the production floor Quality Matters. Regardless if you implementing lean or continuous improvement in the office or shop floor management buy in is key, but don't neglect the folks doing the work day to day. Continuous improvement is more than the tools and processes but an overall change management journey.
"If it is going to be successful, it has got to be a part of the everyday way people do their work"
Learn more about our guest today, Matt Sands, host of the Mineral Rights Podcast.
Resource Guide
Matt Sands has over 20 years...2020-08-1725 min
The Mineral Rights Podcast: Mineral Rights | Royalties | Oil and Gas | Matt SandsMRP 65: Behind the Scenes on a Drilling Rig and Why Quality MattersI'm really excited about this week's episode because we have two really interesting guests lined up for you. Kyle Chambers and Joey Falbo with Texas Quality Assurance LLC join Justin and I to teach us about quality management and why everyone needs to know what it is. In fact, Kyle and his wife Darci host a podcast called the #QualityMatters Podcast where they talk all about quality management and ways to make your life easier at work and at home. This was a really interesting conversation as we dive deep into how quality management is really important when...2020-07-2942 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 48 - Richard Spears [Spears & Associates] FRACK vs FracThanks for tuning into the #QualityMatters Podcast. Let's start with a fun question here for the Oil & Gas World. Would a future president be able to stop to 'Frack'ing in the United States?
Frac vs Frack … what’s the difference? Well it's pretty straight forward, Frac is the term used in the Oil Industry for Hydraulic Fracking of rock to pump out oil and gas. Water, sand and a bit of chemistry are sent down the hole, cracking the rock, the sand keeps the crack open while oil & gas are pumped out. However, often times when more politically minded folks talk abou...2020-01-2121 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 46 - Sarge Summers - Military Service, Energy - Oil & Gas IndustryPodcasting again from the DUG Mid Continent Conference in Oklahoma City we met up with the man, the myth, the legend, Sarge Summers Founder - Owner of Sarge's Industry Solutions, LLC. Its funny, because Kyle and Sarge have talked for a couple years now, and tried several times to meet up, but business and schedules always got in the way, and then by chance we all met up at the conference. Needless to say, we could not let Sarge get away without some time on the #QualityMatters podcast.
Great meeting up at the Hart Energy DUG Mid continent Conference
This...2020-01-0116 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 44 - ASQ Houston -Sales & Shooting the $#!^The
last of our ASQ Houston Area Quality Conference Episodes. This week's episode
was a blast. Recorded with Mike Prior of QIA, in all respects a competitor to
us here at Texas Quality Assurance, but they kill puppies. Tune in, check it
out, you won't be disappointed.
Find more about #QualityMatters Podcast and Texas Quality Assurance online at: https://qmcast.com/ LinkedIn --- https://www.linkedin.com/company/1093... Facebook --- https://www.facebook.com/TexasQuality... Twitter --- https://twitter.com/TexasQualA Texas Quality Assurance --- https://texasqualityassurance.com/
And to learn more about our guest today, Mike Prior, VP of...2019-12-1018 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 41 - Coffee Pot Process MappingThis episode was recorded at an ASQ Section 1422 meeting where Kyle Chambers discusses among other things tools Consultants and Auditors can use, and even Quality Managers, to conduct a GAP Assessment using Process Maps. Kyle explores this through the lens of what he dubs Coffee Pot Process Mapping.
How does consultants and auditors get their start on a project? The simplest answer is a GAP Assessment. But that’s not so simple. Tune in as we explore developing a Coffee Pot Process Map to build a Quality Management System.
Check out our YouTube Channel to view the live recorded video as...2019-11-1924 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 40 - Four (4) day work week - Microsoft JapanFour day work week, sounds great at first. Seems Microsoft Japan has had a lot of success with it so far. But there are a lot of variables at play here from cultural differences between Japan and the US, what about the impact of increased productive time during the day at work to impacts on your personal life, say scheduling doctor visits or helping out with your kids. See what Microsoft says about the plan, know as the “Work-Life Choice Challenge 2019 Summer.”
“Microsoft Japan CEO Takuya Hirano noticed that in addition
to being more productive, the workers asked for fewer days off...2019-11-1222 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 38 - Marijuana Legalization and Workplace SafetySafety experts: Congress should consider workplace safety implications of Marijuana Legalization and Workplace Safety. https://www.ishn.com/articles/111682-safety-experts-congress-should-consider-workplace-safety-implications-of-marijuana-legalization
Occupational safety and health experts are urging the U.S.
Congress to go slow and consider workplace safety when taking on the
legalization of marijuana. Although recreational and medical marijuana are
still prohibited under federal law, it is legal in 33 states and the District
of Columbia – and counting.
WONDERING WHAT THE LAW IS IN YOUR STATE? https://disa.com/map-of-marijuana-legality-by-state
At the end of the day, it comes down to risk, how to respond to it, and what’s best for...2019-10-2919 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 37 -Tips for Surviving a 3rd Party AuditLet’s face it folks, no one enjoys being audited, especially your first time to be audited can be nerve-racking. There are several types of audits, but the hardest and often most vital to your business or industry is your 3rd Party Certification Audit. But with a few tips and a little preparation, there is little need to panic. We know that the Certification Auditor can be scary, is often intimidating, and likely very and boring and hard to read. Tune in and learn from someone that has been there and done that and been on both sides of the fence...2019-10-2220 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 36 -The Human ElementQuality is more than processes, protocols, procedures and profit. Its about People. Our #QualityMatters Podcast episode this week dives into one CEO's solution to the often neglected Human Element. In fact he writes over 9200 Birthday Letters annually alone.
A CEO who writes 9,200 employee birthday cards a year explains the value of gratitude Sheldon Yellen, CEO of the property-restoration company BELFOR Holdings, Inc., hand-writes birthday cards to each of his 9,200 employees as a way to say thank you.
https://www.businessinsider.com/ceo-writes-7400-employee-birthday-cards-each-year-2017-6
Find more about #QualityMatters
Podcast and Texas Quality Assurance online at:
Learn more about #QualityMatters & Texas Q...2019-10-1518 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 35 - is API & ISO Running Small Business out of Business...?The question this week is "is API & ISO Running Small Business out of Business…?" And its a good one to ask. You'll be amazed to hear that like all other industries, the Quality Management Industry and Certification Bodies as all run and operated by, you guessed it people like you and me. While that is comforting to know, it can defiantly present certain challenges to you and how you run and maintain your organization.
Our guest this week is Kevin Stange https://www.linkedin.com/in/kgseqm/ Kevin has more than 15 companies in QMS implementation and certification to API Q1, Q2...2019-10-0821 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 31 - Chris Paris - Conflict of Interest in the ''Development'' of StandardsAnother great episode with Chris Paris, author of Surviving ISO 9001:2015. We're talking today about just what makes the new ISO 9001 standard so darn confusing. Its quite an eye opening experience to say the least, and .
Seems no matter where you go, be it the corporate ladder, local government, even your school board, people are people and need to be held accountable to the rules. Even the folks that write them for the rest of us.
#QualityMatters Podcast & Chris Paris of oxebridge.com
To find out more about Chris Paris, go online to www.oxebridge.com or check out his latest...2019-09-1022 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 30 - Mark LaCour - Quality, Sales & Contract Review (Understanding the Standard)A very special episode today, not just because we are talking sales and finishing the Understanding the Standard Mini Series, but we our guest today, Mark LaCour, Editor in Chief of the OGGN the Oil & Gas Global Network. Sales is so often not considered as a part of the Quality Management System, but 100% should be. The fact is that sales buttresses the front and rear of the PDCA Cycle. Don't under estimate the value of communication and skill of the sales team, and be sure to integrate with your business operations. Mark has some great suggestions from strategy during implementation of a...2019-09-0324 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 292 - Design & Development (Understanding the Standard)What a fun episode this week. Darci and Kyle talk everything from cell phone designs, QR Codes that seem to still exist.... As a part of our Mini-Series on Understanding the Standard, we break down ISO 9001:2015 "8.3 Design and development of products and services".
Design and Development can be broken down into three easy stages, and be kept from being overly complicated.
Click Here to find the phone Kyle is Geeking out over (he says it will be an acceptable gift for his birthday or any-day)
https://www.kickstarter.com/projects/jellyphone/titan-unihertz-rugged-qwerty-smartphone
#QualityMatters Podcast
*** www.qmcast.com – LinkedIn – Facebook – Twitter – Instagram – QMS Bootc...2019-08-2717 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 21 - ASQ - The Global Voice of Quality Professional Development June 20thIn today's episode we are wrapping up our opportunity to speak for ASQ's professional dinner on June 20th 2019. Again, what a great even, and a great group of people. We are discussing the value of a change model in your organization and some of the problems you are apt to run into.
ASQ Houston
https://www.asqhouston.org/
ASQ Houston - Professional Dinner July 20th 2019
https://www.asqhouston.org/events/335/
Our source for this week's impromptu podcast
http://www.emeraldgrouppublishing.com/learning/management_thinking/articles/quality_change.htm
KOTTER’S EIGHT-STEP CHANGE MODEL
https://www.kotterinc.com/8-steps-process-for-leading-change/
Check out the pr...2019-07-0921 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 19 - ASQ - The Global Voice of Quality Professional Development June 20thThank you to the ASQ Houston chapter 1405 for inviting us to speak at the professional dinner June 20th 2019. It was an honor and a lot of fun for us. This was Darci AKA "The Boss Lady"s public speaking event too.
This is Part 1 of a two part episode. Next week we have a special podcast planned in honor of Independence Day and we will release Part 2 the following week. The opening speaker was unable to present, so Darci and Kyle sat down, assessed the situation and put together a topic and podcast and presented this impromptu presentation of #QualityMatters.
CUTT...2019-06-2519 min
Oilfield Basics Discover PodcastEp. 22 - Corrective Action and Why Quality Matters with Kyle ChambersIn this episode, Kyle Chambers (QMS Advisor at Texas Quality Assurance and Host of the #QualityMatters Podcast) discusses more about quality management programs in the oilfield and considerations for corrective action. Kyle also discusses examples, shows how to numerically track risk, and more.2019-06-2053 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 17 - Christopher Paris from Oxebridge.com | Bigfoot, UFOs, Freemasons and the Scheme of ISO CertificationChristopher Paris from Oxebridge.com
Bigfoot, UFOs, Freemasons and the Scheme of ISO Certification | Episode 17#QualityMatters Podcast
"I was blown away at how unethical some of these outfits conduct business when I first got tossed into the role of QM years back. Its something I think a lot of people don’t think about and don’t consider. I’ve told people for years ISO 9001 itself doesn’t mean much, who gave it to you and often times the auditor means something. " - Kyle Chambers co-Host #QualityMatters and CEO Texas Quality Assurance.
We got introduced to Christopher Paris with Oxebridge after cover...2019-06-1133 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 15 -#OTC2019 | Hytorc | Lark Heat Treatment | NASA | Drone Pro | LM Frac Tube | #QualityMattersThis is out last Podcast from OTC "Offshore Technology Conference" it was such a great experience, defiantly going back next year to see what new innovative solutions are available. Lots of names on the podcast today, again it was just so much fun to see so many great ideas under one roof.
Hytorc
Lark Heat Treating Inc
NASA Technology Transfer Program
Drone Pro
L&M Radiator | Mesabi® Brand Heat Exchangers
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTubewww.qmcast.com | Texas Quality Assurance2019-05-2838 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 12 - Steps on How to ''Get'' ISO CertifiedWhat’s it take to get ISO 9001 Certified?
Darci and Kyle Chambers host of #QualityMatters podcast are discussing a blog post Kyle publish discussing what it takes to ''Get'' ISO and details about each step in the process.
GAP Analysis – This is a short audit intended to gauge where you are, what your business processes look like, and make a plan to get you certified and compliant to your customer and regulatory requirements
Consultation – We will be with you step by step, every procedure, every form to make sure you’re headed in the right direction.
Internal Audit – Similar to the GAP Analys...2019-04-3022 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 11 -Big Data and it relates to both Healthcare & Oil & GasBig Data and it relates to both Healthcare & Oil & Gas
Welcome back to #QualityMatters podcast with your hosts Darci and Kyle Chambers. Today we are discussing a recent article published by ASQ "Big Data Drives Healthcare Towards More Informed Future" Check it out below.http://asq.org/qualitynews/qnt/execute/displaySetup?newsID=25514
"It may seem like just another hi-tech buzzword, but Big Data is transforming the way businesses and organizations operate." And this is absolutely true. Big data has changed the way we Shop, IE Amazon, the way the consume media, IE Facebook, and will continue to transform our lives in...2019-04-2321 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 9 - Simon Sinek's Start with Why & its Impact on Quality ManagementStart with Why & its Impact on Quality Management
Thanks again for joining us for #QualityMatters podcast! Your husband and wife duo of Kyle and Darci Chambers are back, and back in the Garage Studio again tonight talking about Start with Why and its impact on Quality Management. Be sure to check us out online at www.QMCast.com and www.TexasQualtiyAssurance.com to keep up to date with the latest news from us.
Today we discuss a small piece of an author who should need no introduction today, Simon Sinek and his groundbreaking book “Start with Why”. Today we are only r...2019-04-0924 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 4 - Quality Management RepresentativeWelcome back to #QualityMatters. Your host Darci Chambers and Co-Host Kyle Chambers are discussing the role of the Quality Management Representative in today's Quality Management System. What changed between ISO 9001:2008 and ISO 9001:2015? How does this affect you and your organization?
First, make sure you go online to subscribe to the Podcast
if you have not already, leave us a review as well, especially if you have a
great idea for a new topic we should address.
https://itunes.apple.com/us/podcast/qualitymatters/id1447300405?mt=2
Top Management and the Quality Management Representative
The ISO 9001:2015 Standard is missing a key aspect of...2019-03-1215 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 3 - Eradicating Inconsistency -ORKIN Case StudyWelcome back to #QualityMatters. Your host Darci Chambers and Co-Host Kyle
Chambers are discussing “Eradicating Inconsistency”.
First, make sure you go online to subscribe to the Podcast
if you have not already, leave us a review as well, especially if you have a
great idea for a new topic we should address.
https://itunes.apple.com/us/podcast/qualitymatters/id1447300405?mt=2
When pest-control company Orkin expanded rapidly in the
middle 1990s, consistency of service and quality suffered. Initially the
company dealt with the situation by requiring its commercial branches to work
to attain ISO 9001 certification. In 2002, the company established a qualit...2019-03-1221 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeEp 1 - 3800 Year Old Customer Service Complaint#QualityMatters
In today’s first ever episode we will introduce you to the husband and wife duo of Kyle and Darci Chambers, founders of Texas Quality Assurance. Together we will explore a customer service complain from 3,800 years ago that could just as easily have been a modern event. Times change, but the expectation for quality does not.
Find the Podcast, Subscribe, Download and Review! https://itunes.apple.com/us/podcast/qualitymatters/id1447300405?mt=2
Your Beautiful Host - DarciYour not so beautiful co-host - Kyle
3,800-YEAR-OLD TABLET WITH WORLD'S OLDEST CUSTOMER COMPLAINT GOES VIRAL: 'WHAT DO YOU TAKE ME FOR?'
Ch...2019-03-1220 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a Time#QualityMatters Launches Q1 2019Launching 2019
We are thrilled to announce the launch of #QualityMatters Podcast in Q1 of 2019. We are busy lining up guests and gathering content that we know will matter to you, your business and all the products and services you provide.
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTubewww.qmcast.com | Texas Quality Assurance2018-12-1400 min#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a TimeGrand Launch in 2019Thanks for visiting folks! We are working hard to prepare for our official launch of the #QualityMatters podcast in Early March 2019.
Do you have great or terrible story to share?
Have you found some amazing best practices you think the rest of us could benefit from?
Do you or your organization struggle with implementing a "Quality" Quality Management System? If so, you're not alone...
If so, give us a call! (281) 756-7316 | Send us an email Podcast@TexasQA.com | We want to hear from you!2018-12-0400 min