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The Front Door NewsletterThe Front Door NewsletterHealthcare Innovation Panel: How the Midwest is Becoming Healthcare's Next HubOn our ninth episode of ⁠⁠⁠⁠The Front Door Newsletter⁠⁠⁠⁠ and first-ever in-person podcast panel, Architect Health Co-founder & CEO, Sohum Shah hosts an exclusive interview on healthcare innovation with five incredible healthcare leaders in Chicago. Rushil Desai is the CEO of Aetna Better Health of Illinois and manages over 370,000 Medicaid members. Ryan Fukushima is the COO of Tempus Labs, a leader in AI-enabled diagnostics for precision medicine, which recently went public. Maureen Sullivan is the former Chief Strategy and Innovation Officer at the Blue Cross Blue Shield Association, and now advises healthcare companies and venture capital firms. Anil Saldanha is Rush Universi...2024-10-041h 03The Angry BillerThe Angry BillerEp 20 - Transforming Healthcare Payments: Insights from Jenn Davis of PaytientSend us a textAre you tired of the financial headaches that come with healthcare payments? Join us as we sit down with Jenn Davis, the Director of Strategic Alliances at Paytient, a pioneering company committed to easing the financial burden on health systems and patients alike. Jenn's journey from Express Scripts to her current role is nothing short of inspiring, and she shares how Paytient's innovative approach—similar to payroll deductions for hospital employees—is making healthcare more accessible and affordable. Founded by Brian Worley, Paytient aims to revolutionize the way we think about patient payments, and...2024-09-3032 minThe Paytient PodcastThe Paytient PodcastBreaking Down Barriers to Care with Dawn Beaudin, Hyatt Corporation’s VP of BenefitsOn this episode of The Paytient Podcast, host Laura Cave sits down with Dawn Beaudin, the Vice President of Benefits at Hyatt, to discuss innovative benefit solutions that break down barriers to care. Hyatt, known for its exceptional benefits program, owes much of its success to the pioneering work of Dawn Beaudin and her team.Throughout the episode, Dawn sheds light on Hyatt's unique philosophy regarding benefits and how it seamlessly integrates into the company's overarching business strategy. She emphasizes the importance of prioritizing employee well-being, especially in an industry where caring for others is the primary...2024-03-2633 minThe Paytient PodcastThe Paytient PodcastEnsuring equitable access to care amidst economic turmoil: Hear NABIP CEO Jessica Woods Brooks on what benefit advisors can do to help clients copeMost employers expect health plan costs to increase heading into 2024, and this isn't a new trend. Still, it's gotten to a point where it's stretching employers and employees financially so much that many seek ideas beyond the traditional strategies. Of the 158 million Americans who get health insurance through their employers, almost a quarter are “underinsured” — they technically have coverage, but they can’t afford to pay the out-of-pocket costs that come when you actually seek care. Health plans with high out-of-pocket costs have historically disadvantaged vulnerable employees with less disposable income and lower credit scores. In...2023-12-0640 minEmpowered Patient PodcastEmpowered Patient PodcastHealth Payment Account Fee-Free Interest-Free System to Cover Healthcare Expenses with Brian Whorley Paytient TRANSCRIPT Brian Whorley, Founder and CEO of Paytient, has created health payment accounts to help patients and their families manage medical costs.  Working with employers, Paytient offers fee-free, interest-free funds to cover deductibles, out-of-pocket charges, and veterinary services.  Using an employer-supplied Visa card, healthcare charges can be paid back over time based on individual circumstances.   Brian explains, "The Paytient card lives alongside your HSA. It lives alongside your FSA. It helps to preserve or protect those balances and gives people time, peace of mind, and security that no matter what happens throughout the year, they have dollars to pay...2023-09-2100 minOnParOnParJenn Davis - Paytient2023-09-2127 minThe Cyber Business PodcastThe Cyber Business PodcastFounder-Investor Collaboration: Why Chemistry Matters With Joe KaiserJoe Kaiser is the Managing Director at Mercato Partners, a private equity firm investing in various industries, including food, beverage, and technology. Before joining Mercato, Joe served as the Director of Capital Markets at Vivint Solar, where he led the financing of a project in excess of $1 billion. Besides a career in investment banking, he’s also had a variety of operating and entrepreneurial ventures in launching and building several technology startups and revitalizing manufacturing companies. Additionally, Joe sits on several boards, including MNTN, Kalderos, SUMMERSALT, Beam Dental, Klover, and Paytient. Joe is also a mentor at Ad Astra Ve...2023-09-1340 minThe Paytient PodcastThe Paytient PodcastHow Transparency and the Election will Impact Healthcare Access & Affordability in 2024 with CIAB President Joel WoodJoel Wood is the President of The Council of Insurance Agents & Brokers. He has been the top regulatory and government affairs officer at The Council since 1993. He came to Washington a decade earlier to work as a press and legislative director for Rep. Don Sundquist (R-Tenn.). He joined us on the Paytient Podcast to discuss his vantage point around affordability and access with Paytient.Check out this episode to hear Joel's point of view on improving access and affordability through transparency.**Have questions or comments? Email us at podcast@paytient.com!2023-07-1837 minThe Paytient PodcastThe Paytient PodcastBuilding a Better Benefits Universe: Insights from Cameron Betts of MercerCameron Betts of Mercer joins us on the podcast to talk about what’s in and what's out for benefits in 2024.Cameron is a Senior Health & Benefits Consultant with Mercer where he consults on health and benefits strategy for U.S. based and global employers.We're all aware that this year's big headline is about how inflation is driving up prices that are squeezing family's wallets. People are deferring or foregoing care in record numbers and attraction and retention of workers has been a real challenge for employers.So what's the solution? We ge...2023-06-2042 minThe Paytient PodcastThe Paytient PodcastEmployee Benefit Strategies You Need to Know for 2024 with Jeff Faber of HUBThis week, we welcomed Jeff Faber, Employee Benefits Chief Strategy Officer of HUB International to the show for a conversation about what’s next in employee benefits for 2024.Benefit professionals and the teams they serve are dealing with a slew of challenges this year, including:InflationTurnover and absenteeismDeclining population healthHealth inequitiesWe asked Jeff to shed light on how employers and their benefit advisors are navigating this environment with impactful benefits and smart strategies that can improve both the employee experience and the bottom line. He delivered with both thoughtful insights and empathy–liste...2023-06-0727 minHealthcare on the Rocks - Employee Benefits with a TwistHealthcare on the Rocks - Employee Benefits with a TwistAccess Healthcare Without Breaking the Bank: Paytient's Innovative Solution for Affordable Medical Expenses - Brian WhorleyBrian Whorley, founder of Paytient, explained how the company's health payment accounts provide interest-free credit lines for out-of-pocket healthcare expenses, aiming to bridge the gap between existing healthcare savings accounts (HSAs), flexible spending accounts (FSAs), and the financial burden of healthcare costs. Whorley stated, "Credit is what we use in our lives to turn large, unexpected, or infrequent expenses into affordable things."Paytient's health payment accounts, unlike HSAs and FSAs, do not require employer or employee funding and do not perform credit checks on the account holders. Whorley emphasized that there's "no interest to the actual members"...2023-06-0435 minSelf-Funded With SpencerSelf-Funded With SpencerHealth Payment Accounts (HPA) with Paytient CEO - Brian WhorleyHealth Payment Accounts (HPA) with Paytient CEO - Brian Whorley Welcome to Self-Funded with Spencer, where we dive into the world of healthcare and explore ways to make healthcare coverage more accessible and effortless for everyone. In this episode, Spencer Smith welcomes Brian Whorley, CEO and founder of Paytient. Brian is creating a new category for health payment accounts that helps remove the impediment of out-of-pocket costs for patients. Together they discuss the importance of creating a feeling of security, peace of mind, and confidence in the form of...2023-05-3153 minThe Paytient PodcastThe Paytient PodcastHow Employers Are Using HPAs to Drive Retention and DEI Outcomes With Chris LabrecqueWith a turnover, absenteeism, and health inequities keeping too many people out of the doctor's office, Paytient's Health Payment Account is designed to help employers retain their employees by removing the financial barriers to care.In this episode, Chris Labrecque, who recently joined our team as Chief Customer Officer, joins us to unpack how employers are using Health Payment Accounts to realize better retention and DEI outcomes.With 30 years of experience as a trusted fiduciary serving mid-market to jumbo employer clients, Chris brings a wealth of experience and an empathetic mindset to introducing clients to...2023-04-1923 minThe Paytient PodcastThe Paytient PodcastSupporting Parents Returning from Leave with Lori Mihalich-Levin of Mindful ReturnIn this episode, we're having the important conversation on the personal and professional identity transition to working parenthood and how benefits that help the transition set new parents up for future processional success.Coming back to work after having a baby can feel like returning to a world that has stayed the same while yours has changed massively. While the disruption is real, parents ultimately develop the character traits and skills that make outstanding leaders.As a lawyer, mom, author, and entrepreneur, Lori Mihalich-Levin, Esq. has experience to share. She created Mindful Return to better...2023-04-1027 minThe Paytient PodcastThe Paytient PodcastGrowing the Mission with Jodi Hubler, Paytient's new Independent DirectorWe’re proud to announce Jodi Hubler has joined our mission to help people access and afford healthcare as our first and only independent director. As our team looks to scale the growth of its innovative Health Payment Account product offering, Jodi will bring to bear her experience on both the buy side and the sell side of benefits, as an operational leader, an investor, and more recently as an award winning director.Leveraging a diverse portfolio of over 20+ board appointments, Jodi currently serves as an Independent Board Director for several privately held, non-profit and in...2023-03-2929 minThe Paytient PodcastThe Paytient PodcastInnovation in the Dental Benefit Space (w/ Brent Troxell of Beta Health)In this episode of the Paytient Podcast, we sit down with Brent Troxell of Beta Health. Brent is the Sr. Vice President of Beta Health, a Denver, Colorado based company specializing in offering dental savings plans and dental insurance, among other insurance products, to individuals and employer groups.We talk about innovation in the dental benefit space and how Brent's work is supporting health care innovation and improving community health. If you want to connect with Brent, you can find him on LinkedIn. You can also interact with Beta Health on LinkedIn. **2023-03-2222 minThe Paytient PodcastThe Paytient PodcastThe Hidden Cost of Medical Billing (w/ Aman Magoon of Adonis)In this episode of the Paytient Podcast, we talk with Aman Magoon, co-founder and chief product officer of Adonis.  Adonis  is a company that's working to disentangle health care payments by using AI-driven insights to automate medical coding, billing, and reimbursement for medical providers.In this conversation, we talk about the complexities and logistical challenges of medical billing and how Adonis is relieving the burden by reducing leakage, improving accounts receivable, and helping teams lower the cost to collect so that they can focus on what matters: providing care.If you want to connect with Am...2023-03-0935 minThe Paytient PodcastThe Paytient PodcastRedesigning Care Patterns and Measuring Clinical Impact (w/ Holly Morganti of Omada Health)In this episode of the Paytient Podcast, we're talking with Holly Morganti, National VP of Jumbo Accounts and Consultant Relations at Omada Health.Omada uses data to redesign care patterns and measure clinical impact through one-on-one coaching and actual human interactions. Omada integrates the expertise of dietitians, behavioral therapists, physical therapists, coaches, and others via digital tools that allow constant communication between members and their designated care team.We discuss how their virtual first care model is rewriting the playbook for chronic care management, how human interaction truly makes a difference in the quality of...2023-02-2224 minThe Paytient PodcastThe Paytient PodcastThe Health Care Consumer’s Manifesto (w/ author Deb Gordon)In this episode of the Paytient Podcast, we're talking about the barriers employees face when shopping for care and how we can put employees in a better position to be healthcare shoppers.To bring expertise to this topic, we sat down with our friend Deb Gordon, co-founder and CEO of Umbra Health Advocacy and co-director of the Alliance of Professional Health Advocates. Deb is the author of, The Health Care Consumer's Manifesto, which explores why we don't shop for health care the way we shop for everything else.If you'd like to connect with Deb, y...2023-02-1635 minThe Paytient PodcastThe Paytient PodcastAttracting Talent and Managing Costs in a Challenging Labor Market (w/ benefits advisor Dan Bernstein)In this episode of the Paytient Podcast, we're talking about the ongoing "squeeze" employers in all industries are feeling. They're struggling to attract and retain talent in a tight labor market while also managing costs given our challenging economic environment.We discuss these issues — and much more — with Dan Bernstein, a benefits advisor who recently retired as a partner in the Health and Benefits Business of Mercer's San Francisco office. Dan has worked with employers in a wide range of industries, including retail, financial services, high-tech, consumer products, education, and the public sector.Dan's expertise cove...2023-01-2527 minThe Paytient PodcastThe Paytient PodcastThe Dawn of Health Payment Accounts (w/ Laura Cave of Paytient)Regardless of someone's financial situation, a surprise medical expense tends to be a painful experience. And one of the best ways to soothe and smooth that pain is by breaking those costs up into more manageable chunks.In this episode of the Paytient Podcast, we're taking a closer look at Health Payment Accounts with Laura Cave, Paytient's chief marketing officer. We discuss how HPAs work, why they work, and how they complement other benefits. If you've ever wondered whether your organization might be a good fit for an HPA or how they differ from HSAs and FSAs...2023-01-1129 minThe Paytient PodcastThe Paytient PodcastSimplifying the Complexity of Modern Healthcare (w/ Dr. Rachelle Scott of Eden Health)We're focused on mental health today on the Paytient Podcast. We welcome Dr. Rachelle Scott of Eden Health to the show to discuss how the company simplifies the complexity of the healthcare system by offering a new kind of primary care.Eden Health unites primary care, mental health, care navigation, and more under a Collaborative Care model. By ensuring employees experience consistent, positive, and meaningful interactions over time with the same care team, Eden builds trusted relationships that lead to greater engagement, increased adherence to care plans, happier employees, and improved health outcomes.If you'd...2022-12-2837 minThe Paytient PodcastThe Paytient PodcastHow Medical Debt Impacts Everyone in Healthcare (w/ Ruth Landé of RIP Medical Debt)This is a big one, folks. We are beyond thrilled to welcome Ruth Landé of RIP Medical Debt to the Paytient Podcast.We've been following the work of RIP Medical Debt for a while now. The nonprofit has wiped out nearly $7.4 billion in medical debt so far, helping more than 4 million individuals and families in the process.Ruth talks with us about the origins of RIP Medical Debt, how the nonprofit navigates buying medical debt from providers and health systems, why the U.S. has such extreme issues with medical debt, and so m...2022-12-1437 minThe Paytient PodcastThe Paytient PodcastCutting Deductibles and Promoting Benefits Equity (w/ Kim Eckelbarger of Tropical Benefits)You probably haven't heard about baby manatees and benefits equity in the same conversation. Until now, at least.We're thrilled to welcome Kim Eckelbarger, the founder of Tropical Benefits, to the Paytient Podcast. Kim is passionate about reducing benefit costs for her clients, and she was recognized for her ingenuity and personal service when she was named a finalist for the 2022 BenefitsPRO Broker of the Year Award.If you'd like to connect with Kim or Tropical Benefits, you can find them on LinkedIn, Facebook, and at TropicalBenefits.com.**Have questions...2022-11-3032 minThe Paytient PodcastThe Paytient PodcastHealth and Wellness Solutions in Central Ohio (w/ Bridgette McCullough of OhioHealth)We're back with another scintillating installment of the Paytient Podcast! For this episode, we're absolutely ecstatic to chat with Bridgette McCullough of OhioHealth.Bridgette shares some of the ways OhioHealth helps employers throughout central Ohio with health and wellness solutions, such as on-site clinics and fitness centers, biometric screenings, vaccination clinics, and virtual wellness options. The conversation also touches on social determinants of health and how the COVID-19 pandemic changed OhioHealth's business model.If you'd like to connect with Bridgette, you can find her on LinkedIn. For more on OhioHealth, you can follow along on...2022-11-1644 minThe Paytient PodcastThe Paytient PodcastSecret Menu Items and Benefit Engagement (w/ Daniel Banks of Chipotle)In the latest episode of the Paytient Podcast, we're continuing our conversation with Daniel Banks, the director of global benefits at Chipotle Mexican Grill. In the second part of our conversation, we cover Chipotle's approach to mental health benefits, how employees are able to work with healthcare advocates to get the care they need, and trends he's seeing in engagement rates with benefits. Be sure to stay tuned toward the end of the episode for the inside scoop on Daniel's favorite menu items.  If you'd like to connect with Daniel and learn more about Chipotle's a...2022-11-0231 min