Shows
Automotive State of The UnionLIVE from ASOTU CON 25, VW Uber Tag Team, TikTok Selling CarsShoot us a Text.Episode #1043: We’re coming to you live from ASOTU CON 25! Today we’re diving into Volkswagen and Uber’s plan to launch ID. Buzz robotaxis by 2026, TikTok’s surprising power in driving car sales, and what it all means for the future of mobility and marketing. Show Notes with links:Volkswagen and Uber are teaming up to bring self-driving ID. Buzz microbuses to U.S. streets. Testing starts this year, with full-scale deployment in Los Angeles by 2026.The electric, retro-styled ID. Buzz will serve as the vehicle for Uber’...2025-05-1310 minAutomotive State of The UnionWhere Did the ASOTU Crew go?Shoot us a Text.Today Paul is the last man standing in the studio as the entire crew is on their way to ASOTU CON 2025. He sets the stage of what to expect over the next week and tells you how to be a part of the event even if you can't be there this year. Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first ins...2025-05-1205 minAutomotive State of The UnionASOTU CON Is A Meme NowShoot us a Text.Today, Paul and Kyle are joined on the show by Head Writer Chris Reeves and they look just about 90 days into the future, actually 86, because we're looking ahead to ASOTU CON and talking about what people can expect.We make a comparison to ASOTU CON and memes and talk about some of the content and concepts we're planning on covering in the sessions.You can find more information and get your tickets by visiting asotucon.comHosts: Paul J Daly and Kyle MountsierGet the...2025-02-1513 minAutomotive State of The UnionIs ASOTU Getting Political? Tesla Self-Driving Begins, App Unlock at CVSShoot us a Text.We’re rolling into the big conversations at the 2025 Public Policy Day, where industry leaders and lawmakers shape the future of auto. Plus, CVS is testing a new app feature to unlock products, and Tesla inches toward unsupervised self-driving—though Elon says don’t get too excited just yet. Show Notes with links:The press stage is set at ready to go at the 2025 Public Policy Day hosted by WANADA. The 2025 Public Policy Day at the Washington, D.C. Auto Show on January 30 features key industry leaders a...2025-01-3011 minAutomotive State of The UnionASOTU Stranded, Trade Convos in Service, Rate Cut, and Pumpkin SpiceShoot us a Text.It’s a great Friday to be in the car business as the ASOTU crew braves the trip home from a week of being on the ground with Dealers, OEMS, and Industry Partners at two separate events. Today we’re talking about some service lane trade data, a potential interest rate cut, and the pumpkin spice sign of the times. Show Notes with links:A new survey reveals that most dealerships aren't leveraging the service drive as a source of quality used vehicles by discussing trade-in options.60% of ma...2024-08-2313 min
ASOTU CON SessionsSingle Point of Contact and 4-Day Work Weeks with Erikka Tiffani WellsSend us a textIn this inspiring ASOTU CON session, Danny Zaslavsky hosts Erikka Tiffani Wells, General Manager at Walser Automotive Group, on the ASOTU CON podcast stage. Erikka shares her journey of rising through the automotive industry, discussing the challenges and triumphs of transitioning to a single point of contact and negotiation-free sales model at Walser. She passionately explains how this approach has transformed customer experiences by prioritizing transparency and convenience.Er...2024-06-2511 minASOTU CON SessionsAveraging 22 Car Sales Per Salesperson Per Month with Jonathan DawsonSend us a textIn this dynamic ASOTU CON session, Glenn Lundy converses with Jonathan Dawson, renowned Coach and Trainer at Sellchology, about building the next generation of the automotive industry. Jonathan emphasizes the importance of maintaining relational selling over purely transactional methods, cautioning against innovation for innovation's sake. They explore the delicate balance between leveraging modern tools like Amazon and maintaining traditional, personal interactions with custome...2024-06-2413 minASOTU CON SessionsHow Producing Incredible People Produces Incredible Customer Experiences with Austin BeaverSend us a textIn this insightful ASOTU CON session, Danny Zaslavsky hosts Austin Beaver, a rising star in the automotive industry, on the ASOTU CON podcast stage. Austin shares his journey of growing up in a car dealership family, his early experiences in the dealership, and his transition from studying accounting to becoming a controller and now preparing to lead a new Mazda store. They delve into the evolution of car buying preferences, emphasizing the importance of providing a frictionless...2024-06-2411 minASOTU CON SessionsHow Northwood University Prepares Students for Automotive Success with Todd Caputo and Northwood StudentsSend us a textIn this lively episode of ASOTU CON Sessions by Effectv, Glenn Lundy hosts an inspiring discussion with Todd Caputo, founder of Todd Caputo Consulting, and a dynamic group of students from Northwood University: Noah Koss, Breanne Pratley, Hanna Wood, and Zak McLeod. They explore the unique role Northwood University plays in shaping the next generation of automotive leaders. Todd Caputo shares his initiative to bring Northwood students to ASOTU CON, highlighting the importance of...2024-06-2113 minASOTU CON SessionsHow To Build A Cohesive, Bought-In Team with Kayla KodySend us a textIn this engaging ASOTU CON session, Glenn Lundy interviews Kayla Kody, Vice President at Richmond Ford Auto Group, delving into the future of the automotive industry. Kayla shares insights on the importance of training and development, innovative changes in sales processes, and the impact of technology on service departments. They discuss the critical role of change management and the significance of breaking down silos within dealerships to foster a cohesive and efficient work ...2024-06-2113 minASOTU CON SessionsFrom Linear TV to OTT: The Future of Targeted Automotive Marketing with Anthony Jingoli and Brendan JacksonSend us a textIn this episode of ASOTU CON Sessions, Glenn Pasch sits down with Anthony Jingoli, Senior Director of Automotive Strategy and Partnerships for Effectv and Brendan Jackson from Effectv to explore the intricacies of content strategy and the evolution of targeted advertising. Anthony and Brendan shed light on the confusion surrounding OTT, addressable advertising, and the overall TV ecosystem, providing clarity on how these elements fit into a comprehensive marketing strategy.The d...2024-06-2011 minASOTU CON SessionsUsing Data Science for Better Inventory Management with AJ McGowanSend us a textIn this episode of ASOTU CON Sessions, Glenn Pasch engages in a compelling conversation with AJ McGowan, co-founder and president of AutoVision. AJ delves into the advanced data science behind AutoVision’s platform, highlighting its capabilities in inventory management and marketing strategy enhancement. The discussion focuses on how AutoVision leverages data to provide dealers with precise insights, enabling them to make informed decisions about pricing, marketing, and inventor...2024-06-2011 minASOTU CON SessionsBuilding Successful Car Buying Centers with Darrell SteedSend us a textIn this insightful episode of ASOTU CON Sessions, Joe Overby interviews Darrell Steed, president of SmartWolf Consulting. Steed shares the fascinating origin of his company’s name, inspired by his reputation as a fixer in the auto industry, akin to Winston Wolf from "Pulp Fiction." The conversation delves into Steed's journey from a used car director to a consultant, highlighting the critical lessons he’s learned in dealership operations and his mission to help dealers optimize ...2024-06-1911 minASOTU CON Sessions'People Over Everything' Content and Marketing with Brad GelberSend us a textIn this insightful episode of ASOTU CON Sessions, Glenn Pasch sits down with Brad Gelber, Digital Media and Content Marketing Manager at West Herr Automotive. Brad shares valuable strategies on organizing and optimizing content marketing in the automotive industry. He delves into the challenges faced by small marketing teams, the importance of using tools like Monday.com for workflow management, and the significance of authentic, people-centered content.Brad also provides practi...2024-06-1914 minASOTU CON SessionsThe Art of Acquiring Quality Used Cars with Robert Hollenshead, Brian Kramer and Chris FellSend us a textIn this ASOTU CON 2024 podcast, hosted by Joe Overby, Robert Hollenshead, Chris Fell, and Brian Kramer join the discussion to delve into used car acquisition strategies. The conversation explores the evolving landscape of used car auctions, the importance of appraising vehicles accurately, and the unique challenges and opportunities presented by electric vehicles (EVs) in the used car market.The panel highlights the enduring relevance of auto auctions and the necessity of instan...2024-06-1814 minASOTU CON SessionsGrowing Market Share Through Certified Pre-Owned and Community Initiatives with Tony LucasSend us a textIn this ASOTU CON 2024 podcast hosted by Joe Overby, Tony Lucas, General Manager of Casa Autoplex, shares his inspiring journey in the automotive industry. Starting as a porter at a buy-here-pay-here lot, Tony's career has progressed significantly, showcasing his dedication and adaptability. He discusses his transition from Brazil to the United States, learning English, and navigating various roles in the automotive sector, ultimately leading him to his current position at Casa ...2024-06-1810 minASOTU CON SessionsModern F&I Strategies To Enhance The Customer Journey with Paul McCarthySend us a textIn this ASOTU CON 2024 session, hosted by Kyle Mountsier, Paul McCarthy, VP of Sales at Protective Asset Protection, joins the conversation to share insights into the automotive finance and insurance (F&I) sector. Paul, who transitioned from a 30-year career in automotive retail to the F&I side, discusses the evolution of the industry and the importance of improving the finance process for customers.Paul emphasizes the need for transparency and education in the F&I p...2024-06-1710 minASOTU CON SessionsNADA Updates on the FTC Cars Rule and More with Mike StantonSend us a textIn this ASOTU CON 2024 podcast hosted by Kyle Mountsier, Mike Stanton, President and CEO of NADA, joins the conversation to discuss the latest developments and challenges in the automotive industry. The session kicks off with an update on the FTC's vehicle shopping CARS Rule, highlighting its implications for dealerships and the ongoing legal battles. Mike emphasizes the importance of dealer preparation and transparency in navigating these regulatory changes.The conversation the...2024-06-1711 minASOTU CON SessionsVelocity Beats Volatility In The Used EV Market with Jimmy DouglasSend us a textIn this ASOTU CON 2024 session, hosted by Elena Ciccotelli from the "EVs for Everyone" podcast, Jimmy Douglas, founder and CEO of Plug, joins the conversation. The discussion revolves around the evolving EV market and the opportunities and challenges it presents for dealers. Jimmy highlights the importance of focusing on used EVs, leveraging the 25E consumer tax credit, and the necessity of dealer expertise in EV technology and customer education.Jimmy emphasizes the significanc...2024-06-1411 minASOTU CON SessionsHow EV Leasing Can Drive Consumer Acceptance with Matthew HaikenSend us a textIn this ASOTU CON 2024 session, hosted by Elena Ciccotelli from the "EVs for Everyone" podcast, Matthew Haiken, Dealer Principal and President at Prestige Collection Auto Group, shares his insights into the evolving EV market. Matthew recounts his journey with Polestar, highlighting his competitive nature and desire to build something from the ground up. He also celebrates his recent achievement of winning the 2024 Volvo Hyatt Excellence Award.The discussion covers various aspec...2024-06-1412 minASOTU CON SessionsHelping Women Feel Confident Around Car Care with Patrice BanksSend us a textIn this ASOTU CON 2024 session, Dan Shine interviews Patrice Banks, founder of Girls Auto Clinic in Philadelphia. Patrice shares her journey of transforming the traditional auto shop experience by catering to the needs of women, while also welcoming male customers. Girls Auto Clinic stands out with its customer-centric approach that includes free car care workshops, a comfortable lounge, and even a nail salon, turning a routine car maintenance visit into a pleasant experience. P...2024-06-1311 minASOTU CON SessionsTraining, Selling, and Succeeding on EVs with John FoleySend us a textIn this lively ASOTU CON 2024 session, hosted by Elena Ciccotelli from the "The EVs for Everyone" podcast, John Foley, President of Recharged, joins the conversation. John shares the story of how Recharged was born from a need he identified at the first ASOTU CON, focusing on the growing market of used EVs. He emphasizes the importance of providing a great buying experience for customers and how his team’s natural curiosity and dedication to learning drive their success.John als...2024-06-1310 minASOTU CON SessionsThe Key to High CSI Scores with Jaime MaicasSend us a textIn this episode of ASOTU Con Sessions by Effectv, Dan Shine interviews Jaime Maicas from Casa Auto Group, discussing innovative strategies in fixed operations that boost customer satisfaction. Jaime shares insights on how the implementation of video communication and mobile service units have transformed customer interactions across their multiple locations. They also delve into the challenges faced in the service department and strategies to overcome them, including training me...2024-06-1209 minASOTU CON SessionsBringing the Garage From The Dealership to the Front Door with Jeremy StephensSend us a textIn this session from ASOTU CON 2024, Dan Shine converses with Jeremy Stephens, Remote Service Director at Bozard Ford Lincoln. They delve into the transformative power of mobile services in the automotive industry. Jeremy shares insights into how mobile service units have enhanced customer satisfaction by providing convenient, on-the-spot services. He highlights the growth of their fleet from seven to nineteen vans and discusses the unique training and customer-facing skills req...2024-06-1211 minASOTU CON SessionsLessons Learned Leading The Digital Retail Revolution with Erin Fallon & Jeremy NowlingSend us a textIn this engaging ASOTU CON session, Michael Cirillo hosts Erin Fallon, Manager of Enterprise Dealer Success at Upstart, and Jeremy Nowling, Sales and Digital Retailing Director at Rohrman Automotive Group. The discussion centers around improving the car buying experience by bridging the gap between online browsing and in-showroom interactions. They delve into the challenges of transitioning customers from their digital journey to physical dealerships, emphasizing the importance ...2024-06-1113 minASOTU CON SessionsRetail Auto from a Global POV with Steve GreenfieldSend us a textIn this episode of ASOTU CON Sessions, Michael Cirillo sits down with Steve Greenfield, General Partner of Automotive Ventures, to discuss the future of the automotive industry. They delve into the rising adoption of electric vehicles (EVs), the implications of autonomy, and the role of artificial intelligence (AI) in advancing vehicle technology. Greenfield shares insights on how younger generations are perceiving EVs, the challenges and opportunities surrounding EV infrastruct...2024-06-1111 minASOTU CON SessionsThe Unreasonable Hospitality Auto Auction with Blanca Arias-Martinez | ASOTU CON SessionsSend us a textIn this episode, Paul J Daly speaks with Blanca Arias-Martinez about the unexpected fusion of high-end hospitality and the fast-paced auto auction industry. Blanca shares her unique approach to integrating high-end hospitality into the fast-paced environment of an auto auction, inspired by Will Guidara's concept of "unreasonable hospitality." They discuss the impact of this philosophy on employee engagement, community building, and overall business culture, highlighting innovati...2024-06-1005 minASOTU CON SessionsFrom Strict To Empathetic with Don Hall | ASOTU CON SessionsSend us a textIn this enlightening episode of ASOTU CON Sessions, Michael Cirillo sits down with Don Hall, President and CEO of the Virginia Auto Dealers Association, to delve into his extensive 45-year career in the automotive industry. Hall shares his insights on the industry's evolution, the importance of adapting to change, and the critical role of employee satisfaction in creating a positive customer experience. Drawing from his own experiences and the principles learned from the Marine ...2024-06-1014 minASOTU CON SessionsA Female-Friendly Auto Industry with Katie MaresSend us a textIn this ASOTU CON 2024 conversation, Paul J Daly sits down with Katie Mares, author of "CustomHer Experience." Katie shares her journey into the automotive industry, highlighting her mission to enhance the customer experience, particularly for women.She delves into the physiological differences between men and women that influence buying behaviors and offers practical insights for dealerships to create more inclusive and genuine customer interactions. Katie also discusses the im...2024-06-0713 min