Shows
AXIOM Insights Learning and Development PodcastThe Human Side of Platform Implementations - AXIOM Insights L&D Podcast #38The Human Side of Platform Rollouts
How to turn large-scale system rollouts into lasting performance improvement.
When an organization decides to implement a new enterprise system—an Enterprise Resource Planning (ERP) tool, a Customer Relationship Management (CRM) platform, or a claims and billing solution—the technology itself is rarely the hardest part. The true challenge lies in adoption: getting people to understand, embrace, and use the system effectively in their day-to-day work.
In this episode of the AXIOM Insights Learning & Development Podcast, we speak with David Kaiser, senior learning consultant and chang...
2025-11-1139 min
AXIOM Insights Learning and Development PodcastBuilding the Learning Function From ScratchOn this episode of the AXIOM Insights Learning and Development Podcast, host Scott Rutherford speaks with Jenessa Dowe Jacobs about what it takes to build an L&D function from scratch. Jenessa shares her framework of the “three Ps” (People, Process, Products) plus a crucial fourth—Politics—along with strategies for securing early wins and stakeholder alignment. She also explains how to turn grassroots learning into a sustainable system, apply Jim Collins’ Hedgehog Concept to culture, and position AI as a tool that frees L&D professionals to focus on people. This conversation is a practical guide for anyone looking to...
2025-09-1838 min
AXIOM Insights Learning and Development PodcastWellness, Leadership and Resilience: the RENEW Experience for Women
2025-08-0529 min
AXIOM Insights Learning and Development PodcastBuilding a Learning CultureIn this episode of the podcast, we're joined by Rick At Lee, senior vice president and director of enterprise learning at Truist. The discussion explores Truist's experience navigating its creation through the merger of BB&T and SunTrust Bank in 2019, including how learning was marketed and communicated throughout the organization, with a specific focus on the combination of leadership support and learner engagement that turned their original plans for a Teammate Growth Week into an organization-wide Teammate Growth Month, which is currently being implemented in its second year following a very well received first year.
2025-06-0229 min
AXIOM Insights Learning and Development PodcastArtificial Intelligence in Learning and Development (Bonus Episode)In this bonus episode of the podcast, we are resharing a recording from a live stream discussion.
This is a discussion with Dr. Guido Minaya (CEO and Chief Learning Officer at Minaya Learning Global Solutions) and Susan Nabonne Beck (Vice President of Learning Design and Strategy at AXIOM Learning Solutions). We cover the current experience using AI tools in L&D, and the pros and cons of how AI tools can be used to enhance the learner experience and the development of learning content. The discussion also explores the opportunity created by enterprise adoption or experimentation with...
2025-04-2251 min
AXIOM Insights Learning and Development PodcastManaging L&D: Using Contingent Staff to Build Team SuccessManaging the capacity of a learning team is a core task of the learning and development leader. In this episode, we are joined by three experienced L&D leaders: Pam Moyer, Jay Letourneau, and Jason Ruff. Together, they explore how staff augmentation can be used to align the capacity of a learning team with business demand.
In this conversation, they explore how learning teams can stay agile by supplementing their full-time or permanent staff with contract or contingent talent, without sacrificing quality, collaboration, or culture. In fact, they explain why and how bringing in a contractor can...
2025-04-1533 min
AXIOM Insights Learning and Development PodcastElevating Experience: Women and Age in the WorkplaceThis episode explores the dynamics of gender, age, and experience in the workplace.
We are joined by Laurie Johnson, a senior level learning consultant with the Boulder Crest Foundation, a nonprofit that supports combat veterans and their families; before this work, she was a senior leader of Accenture Federal with more than three decades experience in corporate learning; and Pamela Johnson, a senior attorney and Of Counsel with Halunen Law, where her legal practice specializes in handling sexual harassment, wrongful termination, whistleblower and retaliation claims. She is also a mediator with Johnson Benrud Mediation and Consulting, building on...
2025-03-3151 min
AXIOM Insights Learning and Development PodcastArtificial Intelligence and Human Intelligence in Organizational LearningIn this episode, we speak with Dr. Guido Minaya, CEO and Chief Learning Officer at Minaya Learning Global Solutions, about the integration of artificial intelligence (AI) and human intelligence (HI) in workplace learning. The discussion highlights AI's growing role in corporate training, particularly in automating instructional design, enhancing personalized learning experiences, and improving productivity. Dr. Minaya emphasizes how AI, such as large language models like ChatGPT, can assist in content generation and real-time learner support, as well as enhance leadership coaching and soft skills development. He advocates for a project-based approach to skill development, encouraging organizations to use AI...
2025-03-0637 min
AXIOM Insights Learning and Development PodcastTraining for AI SkillsIn this episode of the AXIOM Insights Learning and Development Podcast, we're joined by technologist and technical training expert John Kidd to discuss the evolving role of artificial intelligence (AI) in learning and development (L&D). The discussion explores the capabilities of large language models (LLMs) like ChatGPT, Gemini, and Grok, exploring how these tools can enhance performance by automating tasks and accelerating content creation. This potential is also discussed with a cautionary note to understand the limitations of AI, emphasizing the need for human oversight to ensure accuracy and quality. John also highlights the importance of teaching prompt...
2025-02-2632 min
AXIOM Insights Learning and Development PodcastPresentation Skills for Technical StaffCommunication is a critical skill in every organization. At the same time, presentations and other public speaking make many people uncomfortable. On this episode of the AXIOM Insights Learning and Development Podcast, we speak with Neil Thompson, a former engineer who, after identifying his own need to advance his presentation skills, is the founder of Teach the Geek, which includes learning resources and a podcast dedicated to helping technical staff improve their presentation skills.
2024-12-1229 min
AXIOM Insights Learning and Development PodcastLeading Transformation Through TrainingManaging change is a cyclical and ongoing challenge for organizations, and it can come in many forms: mergers/acquisitions, economic shifts, and regulatory change, to name a few. During times of change, learning and development can play an important role in navigating the change and creating the groundwork of success. In this episode, we're joined by Nina Hollon, founder and CEO of Catalyst Learning Strategies, who shares her perspective and expertise developed over a career in training, including more than 20 mergers and acquisitions, including a learning leadership role in the largest merger in the history of the Wealth Management...
2024-11-1435 min
AXIOM Insights Learning and Development PodcastLearner-Focused Content DevelopmentIn the development of learning programs, there is no more important element than the learner! In this epsiode of the AXIOM Insights Learning & Development Podcast, we are joined by two learning strategists and instructional design experts, Susan Nabonne Beck (Vice President of Learning Design and Strategy at AXIOM Learning Solutions) and Vanessa Alzate (CEO of Anchored Training and owner of Kirkpatrick Partners) for a discussion about designing learning experiences with the learner's experience in mind, including how instructional designers can understand the learner, how to engage with and understand organizational stakeholders, how to choose the right training delivery method...
2024-10-1544 min
AXIOM Insights Learning and Development PodcastGrant Funding for Workforce Development - AXIOM Insights Learning and Development Podcast, Episode 26Grant funding to support skills training for the workforce is available from most U.S. states and a number of local governments. How can you navigate the sources of funding for training, and what do you need to know? In this episode, we're joined by Krysta Van Ranst, the founder of BuildingPPL, an organization which specializes on assisting businesses to apply for workforce development grant funding to support their training and performance goals.
2024-09-1621 min
AXIOM Insights Learning and Development PodcastWhat is a Fractional Talent Development Partner? - AXIOM Insights Learning and Development Podcast, Episode 27As organizations of all types and sizes respond to changes in business conditions and markets, there is an increase in usage of "fractional leadership" across multiple functions to provide expertise and leadership abilities to the organization but at a reduced cost compared to a full-time executive leadership position. The "fractional" movement has created opportunities for businesses to consider senior-level fractional roles in learning and talent development, and in this episode we're joined by Charlene Zeiberg, Chief Learning Consultant with Zeiberg Consulting, to explore the role of a Fractional Talent Development Partner - what it is, how it works, and...
2024-09-1418 min
AXIOM Insights Learning and Development PodcastLocalizing Content for your Learners - AXIOM Insights Learning and Development Podcast, Episode 25Effective learning relies on the effective use of language. In order to ensure the learning experiences you develop are effective, they must be understood and experienced by the learners as intended. That's why translating and localizing learning content is a critical element of creating effective learning.
In this episode of the AXIOM Insights Learning and Development Podcast, host Scott Rutherford speaks with two translation and localization experts: Nicholas Strozza, CEO of Interpro Translation Solutions, and María Fagrelius, Project Manager, Interpro Translation Solutions.
2024-08-0829 min
AXIOM Insights Learning and Development PodcastWorkplace Mental Health Training for ManagersOrganizations that focus on the mental well-being and mental health of their workforce can improve productivity, decrease turnover and control costs; it may also make a company a more attractive workplace to prospective employees. In data shared by the U.S. Department of Health and Human Services, 81% of workers said they will be looking for workplaces in the future which support mental health.
Creating a workplace that supports healthier and more engaged employees requires support on multiple levels—including training for leaders and managers to be able to support the mental health of their people.
In...
2024-07-2336 min
AXIOM Insights Learning and Development PodcastScaling Professional Development with E-LearningIn this episode of the podcast, we explore the process of using e-learning to support the growth of professional development learning, through the experience of education non-profit HILL for Literacy. In the most recently completed school year, HILL for Literacy has supported the professional development of more than 8,500 teachers and school administrators, with learning content which helps teachers apply scientifically-grounded literacy instructional techniques in the elementary school classroom. Through this professional development learning, HILL has affected the education of more than 184,000 students.
HILL for Literacy’s professional development programs were developed to be delivered through in-person workshops. Si...
2024-04-2224 min
AXIOM Insights Learning and Development PodcastArtificial Intelligence for L&DIn this episode, we discuss artificial intelligence (AI) and its implications for learning and development. Tools like ChatGPT and other large language model (LLM) and generative AI tools can be a transformative element of workflows, including in the creation of text and visual learning content. But the adoption of AI goes deeper than learning content, and as AI is integrated across the enterprise, it represents a digital transformation which can position learning and development as a strategic partner in the business.
In this discussion, we hear from three experts in the theory and application of transformation technologies...
2024-04-0448 min
AXIOM Insights Learning and Development PodcastWorkforce Learning in HealthcareIn this episode of the podcast, we take a look at the pressures and opportunites in workforce development and learning in the healthcare sector, a highly regulated sector that has faced extreme pressures over the past five years. How can healthcare organizations support their workforce needs, especially in the face of demographic pressures which forecast significant shortages in skilled healthcare roles?
Our panelists for this discussion are Dr. Lamata Mitchell, vice president and Chief Learning Officer with AdventHealth; Hillary Miller, vice president and Chief Learning Officer with PennState Health; and Geoffrey Roche, Director of Workforce Development, North...
2024-02-2738 min
AXIOM Insights Learning and Development PodcastThe Trusted Learning Advisor: A Toolkit and Manifesto for L&DIn order to maximize the impact of training, it’s critical that learning programs are aligned with the intended behavior change and your organization’s goals. While L&D professionals understand this, achieving this level of strategic alignment and collaboration can be difficult and in many cases elusive, as learning professionals are pushed into the role of “order takers” rather than strategic partners.
In this episode of the podcast, we speak with chief learning officer, speaker and author Dr. Keith Keating, to explore the guidance and tools he has compiled in his new book, “The Trusted Learning Advisor.”...
2023-10-2739 min
AXIOM Insights Learning and Development PodcastLeader Development Program StrategiesDeveloping an effective leader development strategy and program is a powerful ingredient in your organization's future success. In this episode, we're joined by two leader development experts to explore the factors you should consider and the process you should follow when developing a leader development program for your organization, from developing a clear understanding of your needs to selecting the participants and evaluating outcomes. This episode's guests are Susan Franzen, vice president of strategy and leadership at AXIOM Learning Solutions and the head of AXIOM's Strategy and Leadership Practice, and David Hosmer, a Principal Consultant in AXIOM's Strategy and...
2023-10-0539 min
AXIOM Insights Learning and Development PodcastThe Hiring Manager's PerspectiveThe headline trend in the workplace continues to be volatility, and this also affects learning and development professionals as they manage their teams and their own career paths.
With that in mind, this episode of the AXIOM Insights Learning & Development Podcast brings together three learning leaders for a discussion about what they look for when they are evaluating candidates to join their teams or their projects.
Our guests are:
Pam Moyer, Director of Learning and Enablement, Origami Risk
Dan Collier, Senior Director of Talent and Leadership Development, Suffolk Construction
...
2023-09-0733 min
AXIOM Insights Learning and Development PodcastLearning Measurement: Gaining Alignment and Demonstrating ResultsDemonstrating results from organizational learning and development remains one of the most challenging areas for Learning and Development professionals. In this episode, we speak with two experts on the topic of learning measurement, and explore how we can gain alignment with our organizations about the intended outcomes of learning and the metrics we can use to report on results.
Our guests for this discussion are: Kevin M. Yates, the "L and D Detective" and one of the industry's best respected voices on developing and communicating meaningful results from learning, and Susan Franzen, vice president for strategy and...
2023-07-1138 min
AXIOM Insights Learning and Development PodcastTransforming Culture with a Focus on Diversity, Equity, Inclusion and BelongingResearch has identified the relationship between organizations with cultures that are responsive to diversity, equity, inclusion and belonging, and improved measurable business results. In this episode, we speak with DEIB expert Ken De Loreto, a consultant with Zeiberg Consulting with more than 30 years experience in learning. In this discussion, Ken explains how changing behaviors and perspectives on DEIB issues are based on neuroscience concepts, how DEIB workshops enable individuals and organizations to undertake the work needed to create change around inclusion, diversity, equity and belonging, and how to address the discomfort often associated with a workplace discussion of these...
2023-06-2241 min
AXIOM Insights Learning and Development PodcastBonus Episode: A "5-Minute University" mini case study, delivering multi-location in-person systems training for a financial services companyThis is a special episode for AXIOM Insights Learning and Development Podcast subscribers. We're republishing an episode of the "5 Minute University" podcast, a production of Minaya Learning Global Solutions, featuring a conversation between MLGS CEO Dr. Guido Minaya and AXIOM Learning Solutions president Herb Blanchard. They discuss how AXIOM supported a unique, large scale financial services training delivery rollout with unique measurement objectives.
To learn more about the MLGS "5 Minute University" podcast, visit https://minayalearning.com/5-minute-university/
2023-06-1410 min