Shows
DGTL Voices with Ed MarxThe Power of Patient Voice (ft. Adam Cherrington)On this episode of DGTL Voices, Ed Marx interviews Adam Charrington, the Vice President of Digital Health for KLAS. They discuss Adam's personal journey, including his family, life mantras, and experiences that shaped his views on healthcare. Adam shares the challenges faced during his wife's battle with cancer, and the importance of patient engagement in healthcare. The conversation also touches on the role of KLAS in providing insights for healthcare organizations, surprising findings from patient perspectives, and the significance of leadership and vulnerability in the industry.
2025-12-0431 min
Digital Health: On AirDHOA Ep. 3.9: The Voice of the Patient and Digital Health in 2025 (Adam Cherrington)
2025-09-0429 min
Swaay.Health PodcastThe Best Marketing Strategy Might Start With a Patient ComplaintSwaay.Health sat down for an exclusive interview with Adam Cherrington, Vice President of Digital Health at KLAS Research to get his take on the latest on patient experience. Earlier this year, KLAS hosted the Patient & Consumer Innovation Summit in Salt Lake City with a powerhouse lineup of speakers and panelists. We wanted Cherrington’s top takeaways.
Key Takeaways
Listening isn’t optional—it’s a competitive advantage. Marketers who truly engage with patient feedback are seeing better results than those who treat it as a checkbox. Patient voice should inform both messaging and digi...
2025-06-1824 min
Millennium Live | A Leadership & Discovery Podcast🎙️ Episode 322 | Healthcare That Works: Innovation, Trust, and Patient-Centered SimplicityIn this episode of Millennium Live, guest host Adam Cherrington, Vice President of Digital Health and Patient Voice at KLAS sits down with Crystal Broj, Chief Digital Transformation Officer, Medical University of South Carolina, to discuss what’s working in today’s healthcare systems. From exploring cutting-edge technology to automation and agentic AI, Crystal shares insights on meeting patients where they are—both physically and digitally—and how trust is the foundation of every patient journey. They dive into the importance of simplicity in patient-centered care, how Crystal approaches change management in a rapidly evolving environment, and what healthcare organiza...
2025-04-1532 min
The Digital Patient156: KLAS Research’s Adam Cherrington: What Healthcare Can Learn from the DMV, The Power of Patient Voice, and Red Flags and Green Flags for Patient-Centric VendorsOn this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Adam Cherrington, VP, Digital Health at KLAS Research, about "What Healthcare Can Learn from the DMV, The Power of Patient Voice, Red Flags and Green Flags for Patient-Centric Vendors, and more..."
2024-12-1243 min
For the BetterAmplifying Patient Voices in Healthcare Decision-MakingIn this episode… With the healthcare industry becoming more consumer-centric, providers face the challenge of aligning their operations with patients' real needs. Addressing patient engagement requires a multifaceted approach that involves patients in their healthcare journey, fosters shared decision-making, and enhances the overall patient experience. How can organizations ensure that their digital solutions genuinely benefit those they aim to serve? Adam Cherrington, Vice President of Digital Health and Patient Voice at KLAS Research, a healthcare IT research firm focused on improving healthcare technology and services by evaluating vendor performance. With over 12 years at KLAS, Adam ha...
2024-11-1331 min
Healthcare RapConsumer Engagement's Move To Platforms (#327)In his work at KLAS, Adam Cherrington speaks with a lot of digital health companies as well as the provider organizations that they serve and partner with. Adam shares his point of view on trends that he’s seeing when it comes to patient experience and consumer engagement, as well as the categories of digital health solutions that are out there addressing these priorities. All that, plus the Flava of the Week about Oura Rings’ new heart health features. Where do smart rings and other wearables fit in the modern consumer’s health and wellness conversation today, and wha...
2024-06-1135 min
Great New Courses - Online eLearning With The Best CoachesAdam Cherrington – 7 Pillars Invisible Affiliate System – Free Download CourseAdam Cherrington – 7 Pillars Invisible Affiliate System – Free Download Course Get this course right here => https://www.greatxcourses.com/courses/7-pillars-invisible-affiliate-system-by-adam-cherrington-free-download-course Get The Invisible Affiliate System I Use To Consistently...
2024-01-3005 min
The Tip SheetThe Tip Sheet - 2023 Ep 74: Forty20's Amateur (Half) Hour Previews Must Win Brisbane GamesThe Tip Sheet is a one-man show this week as Forty20 tackles massive NRL and NRLW games against the Brisbane Broncos. The podcast starts with the NRLW and their mixed week of team news. Triumphant returns for Rachael Pearson and Elsie Albert were soured by the news that Kennedy Cherrington will be sitting out for a month for a dangerous throw.
So how can the Eels topple the Broncos? Forty20 looks at their improvement against Newcastle and how the steps they need to take from there with Pearson and Albert back in the fold. Even so, it will be a...
2023-08-1030 min
CODE NRLRef sprays, slaps and sin binsJack Wighton in hot water for questioning a referee's integrity, Zac Lomax escaping sanction for a head slam, Marata Niukore's sin-bin slap and Kennedy Cherrington facing a stint on the sideline for a shocking dangerous throw. It was a wild and, at times inconsistent weekend of refereeing. That's just some of the topics Paul Crawley, Russell Jackson and Adam Mobbs dive into as they also break down how Round 23 shook up the top eight. To read everything that's discussed in this episode of the Daily Telegraph NRL Podcast go to dailytelegraph.com.au and get yourself a...
2023-08-0733 min
Sexuality Studies SpotlightTaking Sexuality Studies from York to Degrassi with Evan Vipond and Amanda Selvaggi S3ep4In today’s episode, Amanda is joined by Ph.D. Candidate Evan Vipond. While completing their B.A.H in Theatre Studies at York, Evan took several courses in the Sexuality Studies program and is now a Ph.D. Candidate in the Gender, Feminist, and Women’s Studies Department. Evan’s research is interdisciplinary, drawing from women and gender studies, transgender studies, and sexuality studies. Their areas of expertise include trans rights and critical politics, neoliberalism, and trans cultural representation. In this episode, they discuss academic publishing, transitioning from undergrad to graduate school and Degrassi.
Find more o...
2023-06-2754 min
KLAS InsightsHIMSS Patient Engagement ReviewGet ready to dive into the HIMSS23 discussion surrounding patient engagement with Adam Cherrington and Dan Czech. In this episode, they share five brief interviews with leading patient engagement experts they had the opportunity to speak with at the conference. These experts provide valuable insights into how to effectively include patients in the healthcare process, as well as the challenges and successes they see in their organizations and companies.Additionally, as seasoned healthcare professionals, Adam and Dan also bring their own unique perspectives to the table. They share their observations and insights from their own experiences at HIMSS, shedding light...
2023-05-1023 minKLAS InsightsHow Technology Can Mitigate Patient Anxiety in Medicine with Dana OaksDan Czech and Adam Cherrington are joined by Dana Oaks, Professor in Residence Healthcare Administration at Utah Valley University.Dana comes from a lineage of healthcare providers but decided he didn't want to go to school to be a healthcare provider. Instead, he found a meeting of business and healthcare that he was interested in. After earning his MBA and MHA, he has been chief in multiple organizations around the country. Dana discusses his experience with Telemedicine during the pandemic and working in a largely rural area that made getting care to patients incredibly hard. These...
2023-04-1230 minKLAS InsightsTurning Patient Engagement into Patient Activation with Carrie KozlowskiAdam Cherrington is joined by Carrie Kozlowski, COO and Co-Founder of Upfront.Carrie started her career on the clincial side as an occupational therapsist. As such, she got to see patient experience 1-to-1 as well as through transitions of care. She saw gaps in care and communcation, and wanted to make a difference in patient care to set them up for success.The discussion is on how to leverage technology to create transitions in care that simplify and improve workflows and scalability so care can become frictionless. Upfront's goal is to transition from patient engagement (reaching...
2023-04-0526 minKLAS InsightsCurating Digital Spaces for Patients with Sara VaezyAdam Cherrington and Dan Czech are joined by Sara Vaezy, Executive VP Cheif Strategy and Digital Officer at Providence Health.Sara has spent her entire career in or adjacent to healthcare. Working in everything from medical devices to pop health companies, she has now been at Providence Health for 7 years, most of those in the digital health area.The discussion focuses on how to provide an overarching digital health experience not only with clincial data, but behavioral, economic, and social behaviors that help get clinicians a well-rounded understanding of their patients. Providence Health's motto "Know me...
2023-03-1532 minKLAS InsightsAmplifying Patient Voice Through Digital Transformation with Laura MarquezAdam Cherrington and Dan Czech are joined by Laura Marquez, head of Digital Transformation at the University of Utah.Laura Marquez's passion is amplifying the patient voice by putting the patient and their families first. She has been in healthcare for over 20 years, and her goal is to make healthcare better. She believes in smoothing out journeys for patients and caregivers and easing through difficulties in getting care, and billing after care.Working with both the patient hat and the IT hat on, seeing patients through their circumstance is imperative. We increase empathy and understanding for...
2023-03-0834 minKLAS InsightsHow COVID Highlighted Inequities in Healthcare and Improving Patient Outcomes with Dr. DayoAdam Cherrington and Dan Czech are joined by Dr. Kikelomo “Dr. Dayo” Belizaire Chief Medical Officer at Pegasystems Inc. to discuss Health Equity and improving Patient Outcomes.Dr. Dayo discusses her experience at Pegasystems and the work to improve patient outcomes by examining inequities and disparities throughout the healthcare system. They work to determine how to solve these challenging issues including leveraging AI powered software to address patient needs. Through the experience of having to be a patient advocate for her father, Dr. Dayo was confronted first-hand with the shortcomings of the American medical system.COVID unco...
2023-02-0826 min
KLAS InsightsBreast Cancer Awareness Patient EngagementAdam Cherrington talks with Monique Rasband about breast cancer awareness. Their discussion includes early detection, imaging technology, Post-pandemic timing for screenings and more.
2022-10-1828 min
KLAS InsightsKLAS Insights S2 Episode 15 – Adrienne Boissy, Key Insights for Patient Experience LeadersAdam Cherrington & Dan Czech speak with Adrienne Boissy, the current staff Neurologist at Cleveland Clinic and Chief Medical Officer at Qualtrics, speak on some key insights for patient experience leaders. Adrienne introduces the concept of “anchoring,” and how experienced healthcare leaders need to be anchored in what matters most for themselves and for their teams. She comments on how many healthcare leaders show up in the service of others at the expense of self, “if we are not anchored in what matters most for ourselves and for our teams we are in trouble.” Adrienne mentions that the reason for this is becau...
2022-07-0635 minKLAS InsightsKLAS Insights Episode 11 - Dalton Divakaran, Strategies on Driving Better Consumer Health OutcomesAdam Cherrington and Dan Czech speak with the current Director and Industry Advisor for Global Healthcare at Salesforce, Dalton Divakaran, about the strategies being used to drive better outcomes for patient care. Divakaran stresses the importance of having open dialogue between organizations and Salesforce. By having open conversations, trust builds and allows for honest input on how to better understand patients’ needs. Czech poses the question of what is being done in other countries to enhance the healthcare experience with patients and what the key takeaways are. Divakaran says that access to healthcare is an obstacle to overcome. He explains ho...
2022-06-0832 minKLAS InsightsE1 - Welcome to the Patient Voice AmplifiedThe patient is at the center of everything care providers do. So why don’t we hear more about their experiences using healthcare technology? Patient Engagement experts, Adam Cherrington and Dan Czech are here to take on the challenge.
2021-06-2209 min
Rum Bunter RadioWhat 2021 Has in Store For the Pittsburgh Pirates2021 is here, and with it comes a new era of Pittsburgh baseball. Ben Cherrington and Derek Shelton prepare for their first full season at the helm, while players like Joe Musgrove and Adam Frazier may be preparing to hire a moving company.
Rum Bunter Radio breaks down everything happening this week in Pirates' baseball, and gets you ready for the possibilities of 2021.
Batten down the hatches, clear the decks episode one of the new year is out now. Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
2021-01-1342 min
Set Apart WomenEp 20- In the Waiting Room of Life with Jevanna CherringtonOn this weeks episode of set apart with Jamie Lyn Wallnau, my friend Jevanna Cherrington fills our hearts with encouragement and hope. Her and her husband, Adam have started a company hopebag.co and I am doing a giveaway this week for it. Tune in for more details! It’s going to be amazing! Wooo hooo
2020-01-2255 min