Shows
Agency Navigators™AgencyCFO™ Goes Human Intelligence for the HolidaysWatch this episode on YouTube: https://youtu.be/rVNpCHMlk8MThis special end-of-year episode of the Agency Navigators Podcast is a little different—in the best way. Instead of charts and spreadsheets, the full AgencyCFO™ team comes together to reflect on 2025, celebrate meaningful wins, and share what they’re most excited about heading into 2026!From promotions and professional growth to deepened client relationships, the conversation highlights what truly makes AgencyCFO™ unique: the people. Team members share personal milestones, proud moments with agency partners, and even a few lighthearted pet cameos that remind us work and...
2025-12-1732 min
Agency Navigators™AgencyCFO™ + Alliance Insurance Services: Where Financial & Operational Excellence Come TogetherWatch this episode on YouTube: https://youtu.be/-H68BYPMKJwIn this Expertise Files episode, Don and Roe sit down with someone who has become far more than a client over the years — Christopher Cook, President of Alliance Insurance Services. What began with a single unexpected phone call has grown into one of the most meaningful professional partnerships of our AgencyCFO™ journey. This conversation isn’t about dashboards or formulas. It’s about the real work of running an agency — the moments of momentum, the moments of doubt, and the people...
2025-12-0341 min
Agency Navigators™S4E17: Value Creation & Measurement - Keeping ScoreWatch this episode on YouTube: https://youtu.be/QiaLQlsa1xs How do you really know if your agency is winning? In this episode of Agency Navigators, Roe and Don unpack the true scoreboard every agency owner should be watching — value creation. CFOs don’t just crunch numbers — they measure impact. From growth and profitability to long-term agency valuation, Roe and Don reveal how to track the value you’re building every year and why it matters more than you might think. You’ll learn: 📈 The three buckets of value creation —...
2025-11-0517 min
Agency Navigators™S4E18: Expertise Files: The Value of Industry Connections - How AgencyCFO™ and APP unite to serve!Watch this episode on YouTube: https://youtu.be/t6RaQW_xY1s In this episode of Agency Navigators, Roe, Don, and Cayla team up with Kelly Donahue-Piro of Agency Performance Partners to explore the power of industry connections. Together, AgencyCFO™ and APP show how data and performance insights can unite to solve agency challenges—from boosting productivity and cutting out “busy work,” to building stronger cultures, recruiting smarter, and creating standards that actually work. Kelly shares actionable tips on leadership, client experience, and how agencies can thrive in today’s tough market. If yo...
2025-10-3048 min
Agency Navigators™S4E17 Inertia: The Force Moving Your Agency ForwardWatch this episode on YouTube: https://youtu.be/tHk8vDmDJ0g Ever feel like your agency is stuck in neutral? In this episode of Agency Navigators, Roe, Don, and Cayla break down the concept of inertia—what keeps agencies from moving forward, and what it really takes to turn things around. Using analogies from freight trains and cruise ships to real-world agency operations, they explore: 🚀 Why momentum matters more than motivation ⚙️ How leadership and team alignment impact growth 📊 The lag between effort and results (and how to stay patient) 💡 T...
2025-10-1520 min
Agency Navigators™S4E16: Collaborative Insights: AgencyCFO™ + Lauren at Kite TechnologyWatch this episode on YouTube: https://youtu.be/jjbj5rOgo7UIn this episode of Agency Navigators, Roe and Don sit down with Lauren Roberts from Kite Technology Group to explore the critical foundations every insurance agency needs to thrive.Together, they break down four game-changing areas:Change Management – why leadership buy-in and positive momentum make or break system migrations.Right Person, Right Seat – the hard truth about misaligned roles, and how to avoid disengagement across your team.Awareness –...
2025-10-0123 min
Agency Navigators™A Special Re-Release: Unlocking the Advisor Mindset with Larry LinneYou don’t sell a lot of insurance without giving great advice. In our latest Expertise Files episode, Larry Linne breaks down what separates a producer from a true advisor—and why consulting your future self may be the mindset shift you need. From the five levels of consulting to building momentum through goal-setting, this one’s packed with insight. Roe and Don also reflect on how Larry helped shape their careers—and the power of having someone challenge how you think, so you can do what you didn’t think was possible. 🎧 Wat...
2025-09-2442 min
Agency Navigators™S4E15: Financial Housekeeping - Strategies for Year End SuccessWatch this episode on YouTube: https://youtu.be/PjZzHHRY8pMAvoiding financial “surprises” in the new year starts before December. The AgencyCFO™ team breaks down the critical steps you need to take now to protect your agency’s financial health in 2026. Understand the importance of: Staying ahead with mid-year CPA reviews Keeping debt covenants and policy cancellations under control Prepping for producer true-ups and compensation planning Tidying up your books before the holidays hit If you’re ready to prepare for the new year, now is the time and we can help! We h...
2025-09-1717 minAgency Navigators™S4E14: The Power of an EA (Executive Assistant)Watch this episode on YouTube: https://youtu.be/A5hkjuWfUyYWhat do we mean when we say, “We’ve got a Jamie for that”? It’s about having a teammate who just gets it—someone who bridges the gaps, lightens the load, and keeps everything moving forward. In this episode, Roe, Don, Adam, and Cayla celebrate Jamie’s journey from Executive Assistant to AgencyCFO™ Experience Coordinator and the lasting impact she’s made on the team. From streamlining operations to elevating client relationships, Jamie has become the glue that holds it all together. ...
2025-09-1021 minAgency Navigators™S4E13: Behind the Scenes - How We Successfully Rebooted the Agency Navigators PodcastWatch this episode on YouTube: https://youtu.be/W8doZ-tpCSk Agency Navigators started as a COVID-era project that eventually lost momentum. With Adam Bushey taking on the roll as the newly appointed Podcast Producer, Ryan Miller streamlining production, Ryan McGrogan elevating the visuals, and a renewed focus on intentional topics, the show has been brought back to life. The team shares how they simplified the process, raised quality with new tools, and focus on keeping conversations relevant to agency client partners and the insurance industry as a whole. The biggest lesson? A...
2025-08-2020 min
Agency Navigators™S4E12: Expertise Files: Insights from Larry LinneYou don’t sell a lot of insurance without giving great advice. In our latest Expertise Files episode, Larry Linne breaks down what separates a producer from a true advisor—and why consulting your future self may be the mindset shift you need. From the five levels of consulting to building momentum through goal-setting, this one’s packed with insight. Roe and Don also reflect on how Larry helped shape their careers—and the power of having someone challenge how you think, so you can do what you didn’t think was possible. 🎧 Watch i...
2025-08-0642 minAgency Navigators™S4E11: AI vs Human Intelligence: Balancing Technology and Human Touch in Insurance AgenciesWatch this episode on YouTube: https://youtu.be/GGAGltyUJgk AI is powerful—but it’s meant to enhance human intelligence, not replace it. We see too many agencies get caught in the shiny object trap: pouring money into tech without first investing in the people using it. With limited resources, ask yourself: Are we technology-rich and human poor? Before chasing the next tool, take a step back. Would your agency benefit more from developing your team—or adding more software? The answer might reveal what’s really holding back your gro...
2025-07-2314 min
Agency Navigators™S4E10: Expertise Files: Avoiding the Bad Producer HireWatch this episode on YouTube: https://youtu.be/-2xcslmmhX8 Where do you even start when hiring a new producer—and how do you justify the investment? There are plenty of tools to help (lots of routes to Vegas, so to speak), but at the end of the day, a producer’s ability to prospect is what drives success. That’s where the SPQ Gold/FSA comes in—it helps identify reluctance before someone is in the role. Hire slowly. Be objective. Use intentional evaluation a...
2025-07-1620 minAgency Navigators™S4E9: The Magic RatioWatch this episode on YouTube: https://youtu.be/bcbXEG-U_TE How healthy is your agency’s growth trajectory? Are you gaining ground—or losing it? The ACFO Magic Ratio answers both of these complex questions using just two data points and one simple formula. More than just a metric, the Magic Ratio gives your entire agency a shared understanding of performance. And when everyone’s on the same page, you’re better equipped to navigate both market and human variables.#agencycfo #agencynavigators #podcast #InsuranceAgency #AgencyGrowth #AgencyFinance #BusinessStrategy #InsurancePodcastLike what y...
2025-07-0912 minAgency Navigators™S4E8: Industry Benchmarking: The Good, the Bad and the UglyWatch this episode on YouTube: https://youtu.be/h12wAl8B8gE The good, the bad, the ugly—and why your perspective on industry benchmarking matters. In this episode, Don, Roe, and Cayla break down the real value of benchmarking in the insurance industry. Yes, it takes effort—but the insights can be transformative. Submitting your data is just the beginning. The real growth happens when you understand where you stand—and partner with experts to turn those insights into action. Why not learn from...
2025-06-2514 minAgency Navigators™S4E7: Are Your Agency's Financials Sophisticated Enough?Watch this episode on YouTube: https://youtu.be/Dg5fzZdPhhQIs your agency outgrowing the startup mindset—but still running with startup-level financial reporting?In this episode of Agency Navigators, we introduce the Mid-Agency Mindset and break down one of the most important financial upgrades you can make as you scale: departmental financials.We’ll cover:Why simplicity can become a liability as your agency growsHow departmental reporting reveals real performance by teamWhy this shift is crucial for compliance, profitability, compensation strategy, and smarter deci...
2025-06-1120 minAgency Navigators™S4E6: Don't Get Bored with the CoreWatch this episode on YouTube: https://youtu.be/dTLv2piKPtIStaying focused on the core of selling is key to long-term agency success. While the initial spark may fade, consistent sales efforts fuel your growth, stability, and long-term impact. As Don says, “Go sell some… stuff!”—because value is built through selling, not slashing expenses.A strong sales culture never goes out of style: write business, earn revenue, and keep it. Stay focused on what you're selling, who you're selling it with, and when that revenue hits—because it’s revenue, n...
2025-05-2816 minAgency Navigators™S4E5: The Gravitational Pull of the Agency OwnerWatch this episode on YouTube: https://youtu.be/ngxGSGtuL9s✨ What kind of gravity do you create as a leader? ✨In this episode, Roe and Don unpack the often-unseen influence leaders have within their agencies. Through candid insights and real-world experiences, they explore how self-awareness, intentional communication, and a human-centered approach can shape culture, inspire teams, and drive growth—reminding agency owners that their presence sets the tone more than any playbook ever could.🎧 Listen now and learn how true leaders inspire...
2025-05-1410 minAgency Navigators™S4E4: Cutting the Cord - When to Cut Ties with a ProducerWatch this episode on YouTube: https://youtu.be/Tt-uVbqgtOYIn this episode, Roe, Don, and Cayla break down the tough decision many agencies face when a producer isn't the right fit. They explore the challenges through three key lenses:🔹 Tactical – What happens to client relationships and accounts?🔹 Emotional – Even when the numbers say "go," our hearts often say "stay."🔹 Organizational – As Don puts it: “An underperforming producer serves no one well.”The real cost of keeping the wrong fit? It’s more than just dollars!Tu...
2025-04-3026 minAgency Navigators™S4E3: The Real Magic is the CadenceWatch this episode on YouTube: https://youtu.be/oo_0JbgjOL4Don and Roe are joined by CFOs, Cayla Carrillo and Shawna Cook, for a collaborative explanation of the “1-2 Cadence” in this episode of the Agency Navigators podcast. See it as a “two is better than one” or a “good cop, bad cop” scenario as Cayla jokes – either way, it just makes sense!We have tactical, strategic, and organizational passion sure, but we realized early on that we also have a passion for process. As CFOs we want to talk numbers with our clients, but w...
2025-04-0921 min
Agency Navigators™S4E2: Agency AcquisitionsWatch this episode on YouTube: https://youtu.be/3hT0uM-4pZ0This episode of the Agency Navigators podcast focuses on what Day 2 really looks like after acquiring an agency. Roe and Don are joined by Chip and Ted Gibson, the CEO and President, of Deland Gibson Insurance. As the agency who has been with AgencyCFO™ the longest, there’s so much that has been learned together along the way!Chip and Ted have been integral to Deland Gibson’s seven acquisitions completed over the last four years. Success in the process has come with t...
2025-03-2630 minAgency Navigators™S4E1: Managing the Most Valuable AssetWatch this episode on YouTube: https://youtu.be/aqqRT5Dti3IJoin us as we kick off Season 4 of the Agency Navigators podcast talking about every agency’smost valuable asset, and the common misconceptions and mistakes made when managing it.Intangible? Yes. Immensely Important? Also, yes. While we can appreciate agencies considering their employees to be their most valuable asset, it simply is not the case. When Don identified “Data Chaos” as a common theme and major barrier to Book of Business integrity, he and Roe knew the...
2025-03-1220 min
Agency Navigators™S3E4 - Agency Influence With Austin MooreheadWatch this episode on YouTube: https://youtu.be/aYjhEFptPjgOn this episode of the Agency Navigators podcast, Roe and Don spotlight the power of ‘find a way to say ‘yes!’’ As a fellow resource to independent insurance agencies, Austin Morehead of LAVA Automation also understands never-ending entrepreneurial needs and the loneliness that comes with agency ownership. Join Roe, Don, and Austin as they talk about their strengths, weaknesses, and the opportunities made possible with disci...
2025-01-2917 min
Agency Navigators™S3E3: Agency Experience With Mark RodgersWatch this episode on YouTube: https://www.youtube.com/watch?v=mK2Io5s-AHMRoe and Don traveled over the river, through the SNOW and just shy of 2,000 miles to host Mark Rodgers of Trailstone Insurance on this episode of the Agency Navigators podcast!Curious about the custom client experience at AgencyCFO? This episode highlights the day-to-day (and long-term) benefits of having a Custom Fractional CFO, the blind spots we highlight and eliminate, and the vast collaboration possibilities.Catch this episode for a client perspective...
2025-01-2422 minAgency Navigators™S3E2: The Looming ChangeWatch this episode on YouTube: https://www.youtube.com/watch?v=vyJO_sj5HXYIn this episode of the Agency Navigators podcast, Roe and Don Polczynski discuss the current "hard market" and its historical impact on independent insurance agencies. While this hard market has boosted revenues and profitability for agencies, such conditions won’t last forever. When the market shifts to a softer state, many agencies may be caught off guard and experience a noticeable drop in their key financial metrics/data. The lack of insight from agency management systems and ov...
2025-01-1513 minAgency Navigators™S3E1: The OG Fractional CFOWatch this episode on YouTube: https://youtu.be/7b4S1SNFM9ASurprise! We’re back with a special mini season of the Agency Navigators Podcast by AgencyCFO™! In this episode of Season 3, let’s start by taking a trip back in time to learn the backstory of the original “OG” Insurance Agency Fractional CFO. AgencyCFO™ officially launched in 2018, and the business that launched the program was founded in 2013 by married partners, Don and Roe Polczynski. 7 years later, we’re still working with agencies across the country and have no plans to slow...
2025-01-1016 min
Power Producers PodcastRelationships are More than Rows and Columns with Agency CFOIn this episode of The Power Producers Podcast, David Carothers sits down with Roe Polczynski, Don Polczynski, and Cayla Carrillo of The AgencyCFO™. They discuss effective financial practices for insurance agencies, and strategies for better financial management and growth, valuable for anyone at the helm of an insurance agency.Key Topics:
The evolution and rebranding of The AgencyCFO™ from its original business name, RD Advisory Group.
The ideal client profile for The AgencyCFO™: Agencies with a revenue range of 2 to 15 million dollars.
The importance of having strategic financial support for growth-oriented agencies.
The role o...
2024-01-3146 min
Keep What You EarnCreating a Cost-effective Agency Model with Paul SeatonOne of the objectives of a CFO is to turn data into decisions and some of those decisions tend to be a lot harder than others. Especially for agency owners and service providers, it's so important to understand how your costs and decisions relate to your bottom line. Paul Seaton is a CPA and founder of AgencyCFO, a virtual CFO firm dedicated to helping digital & creative agencies develop and maintain a world-class financial infrastructure. While working at a Big 4 firm early in his career, Paul started a bookkeeping side hustle dedicated to serving marketing agencies.
2023-01-1330 minKeep What You EarnCreating a Cost-effective Agency Model with Paul SeatonOne of the objectives of a CFO is to turn data into decisions and some of those decisions tend to be a lot harder than others. Especially for agency owners and service providers, it's so important to understand how your costs and decisions relate to your bottom line. Paul Seaton is a CPA and founder of AgencyCFO, a virtual CFO firm dedicated to helping digital & creative agencies develop and maintain a world-class financial infrastructure. While working at a Big 4 firm early in his career, Paul started a bookkeeping side hustle dedicated to serving marketing agencies.
2023-01-1330 minKeep What You EarnCreating a Cost-effective Agency Model with Paul SeatonOne of the objectives of a CFO is to turn data into decisions and some of those decisions tend to be a lot harder than others. Especially for agency owners and service providers, it's so important to understand how your costs and decisions relate to your bottom line. Paul Seaton is a CPA and founder of AgencyCFO, a virtual CFO firm dedicated to helping digital & creative agencies develop and maintain a world-class financial infrastructure. While working at a Big 4 firm early in his career, Paul started a bookkeeping side hustle dedicated to serving marketing agencies.
2023-01-1330 min
Power Producers PodcastEvery Agency Needs an Agency CFO with the RD Advisory TeamIn this episode of The Power Producers Podcast, David Carothers is joined by Cayla Carrillo, Don Polczynski, and Roe Polczynski of RD Advisory Group to talk about how their AgencyCFO service provides financial, growth, and organizational expertise to independent insurance agencies of all sizes. Episode Highlights:
Roe, Don, and Kayla share their background and how they got into the financial industry. (2:47)
Roe explains the difference between a CFO and a CPA. (10:23)
Don shares five things every agency owner should understand about finances. (11:33)
Cayla explains that they always tell their clients that the finance f...
2022-08-011h 00Agency Navigators™S2E4: Bringing Out the Best in Your AgencySince 1993 Reagan & Big “I” have conducted the “Best Practices Study.” Year over year they have provided valuable insight into the performance of agencies across the country, ranging from under $1.25M to over $25M. The 2021 Best Practices Study has been released and Don, The AgencyCFO President is giddy! This one study can put your agency ahead of the curve and prepare you for a strong 2022. Listen in to this episode to learn exactly how from the expert himself, Don.For the 2021 Reagan & Big “I” Best Practices Study: https://reaganconsulting.com/research/best-practices/Questions? Email: rda...
2021-10-1516 minAgency Navigators™S2E3: Ensuring the Success of Young Insurance TalentYou’ve thought about or have actually made the investment in hiring young talent, now what?Do you have a development plan for success or is the plan to wing it – they’ll understand eventually, right?Wrong. Potential for success starts BEFORE they even join the team. Especially young sales talent.Join Roe, Don, and Cayla this episode for tips on getting the ROI on your new hire. Questions? Email: rdagteam@rdadvisorygroup.com.Connect with us!LinkedIn: linkedin.com/company/rdadvisorygroupFacebook: facebook.com/rd...
2021-10-0518 minAgency Navigators™S2E2: Your Burnout is Hurting Your TeamWe get it. You’re a driven agency owner and the agency’s success is on your back. You’re probably tired and often go through periods of being completely burnout.When is the last time you took a step back and reflected on your role in the agency?That’s right. Burnout CAN be fixed and avoided. It starts with re-aligning your Highest and Best Use in the agency. Questions? Email: rdagteam@rdadvisorygroup.com.Connect with us!LinkedIn: linkedin.com/company/rdadvisorygroupFacebook: facebook.com/rdad...
2021-09-1614 minAgency Navigators™S2E1: Keep Your Eye on the RESULTSAgency Owners and Principals– this episode is for you. Information out there to help you run your agency is endless and right at your fingertips! As a business owner there is always something shiny, new, or “innovative”, with the hope to solve your agency’s problems. Your AgencyCFO™ team is telling you to focus on the bottom-line results. Tune-in to hear the “Big 5” metrics that will make a difference in the results of your agency! Questions? Email: rdagteam@rdadvisorygroup.com.Connect with us!LinkedIn: linkedin.com/company/rdadvisor...
2021-09-1612 minAgency Navigators™Welcome to Season 2!We’re back!Thank you to everyone who offered us feedback on Season 1. We listened and are back this season with not only financial wellness tips, but growth and organizational strategies.To our clients, partners and friends - THANK YOU. As always, we hope to serve you well! - The AgencyCFO™ team
2021-09-1501 minAgency Navigators™14: Three ACTIONABLE Growth Tips for 2021The #AgencyNavigators welcome their first guest: RD Advisory Group’s Growth Advisor, Cayla Carrillo.Cayla is kicking the year off with THREE TIPS for GROWTH in 2021. Yes, three, easy ACTIONABLE tips. Growth is more than a statement or mindset, it requires action. We've got your back and are here to help you move in the right direction.Questions? Want to hear more from Cayla? Email: caylac@rdadvisorygroup.comLinkedIn: linkedin.com/caylacarrilloConnect with us!
2021-01-1915 minAgency Navigators™13: The Growth Predictor | Sales VelocityWe’ve heard a common focus for insurance agencies in 2021, GROWTH.Before setting growth targets, the #AgencyCFO recommends measuring your team’s SALES VELOCITY. This metric is one of the best predictors for future earned growth. Ideally, your ORGANIC GROWTH.In this episode: The Agency Navigators not only teach you how to calculate your sales velocity (%), but also how to use it for measuring your team’s current and future performance.It is one, easy to calculate metric that can scale from agency to age...
2020-12-2909 minAgency Navigators™12: Agency Owners, Are You Getting Paid Enough?We’ve talked about why you should separate your personal and agency finances, but we’ve never talked about how much or exactly HOW to actually pay yourself. On this episode, the Agency Navigators discuss the magic formula on calculating the right compensation for owners based on agency size and impacts to agency finances. Like most decisions, there are items to consider before moving into action.There’s no “normal” to benchmark against, so let’s talk about one of the grayest areas of independent insurance agency management. Connect with u...
2020-11-1712 minAgency Navigators™11: The Lead DominoAs a kid, did you ever line up your dominoes and let them fall? Ironically, as adults we can actually BENEFIT from playing with dominoes the same way as we did as children. On this episode, the Agency Navigators share insight on the book “The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results” by Gary Keller and Jay Papasan. The trick is to treat our strategic projects, big tasks, etc. as dominoes. In a world where we glorify multitasking, it may be time to prioritize and focus on simply…. ONE THING! So, what...
2020-10-1512 minAgency Navigators™10: Your Agency is Not a Bank, Separate Your FinancesIt’s the gray area that no one really talks about… complete separation of personal and agency finances. Agency owners, we get it. It’s your agency and your money, so why are we even talking about this topic?As the agency owner, it’s your responsibility to promote sound business decision making and running the agency as cleanly as possible – just as you expect your team to. Not separating the personal and agency finances could: impact the valuation of your agencydemoralize team memberslead to IRS implications (& brand damage!)…and these are only some of the re...
2020-09-0215 minAgency Navigators™9: The Foundation vs. The Silver Bullet🗣 CALLING ALL AGENCY OWNERS WITH SHINY OBJECT SYNDROME!Do you sometimes change for the sake of change? Do you come back from conferences excited, with 20+ ideas ready to share and implement with your team? Are you always looking for the next silver bullet to solve your agency’s problems?If you answered yes to any of these questions, this message is for you!In this episode, #AgencyNavigators share key financial and organizational fundamentals that any agency can tackle, RIGHT NOW. Just because you can’t travel to confere...
2020-08-0610 minAgency Navigators™8: Scale for the Agency You Want, Not the Agency You HaveIs your agency under 2.5 million in revenue AND in growth mode? If so, have you asked yourself the 2.5 million-dollar question: “Does my agency scale AND how FAR does it scale to?”Most often the #AgencyNavigators hear agency owners say, “What got me here will get me where I want to go." Although they’ve grown the agency, 10%+ of growth year after year is not possible without changing to a Mid-Agency Mindset. As the #AgencyCFO says, the biggest difference in agency size is actually NOT the expense structure, but rather where revenue is derived.G...
2020-07-0216 minAgency Navigators™7: PPP Flexibility Act (NEW Legislation Update)Yes, *ANOTHER* PPP update. Another month, another set of changes! This month brings modifications to the original PPP legislation. We’re here this week to bring you clarity (as much as we can anyways) on the legislation changes.As always, this is subject to change due to the Small Business Administration (SBA) still reworking the forgiveness details. Stay tuned in the coming weeks for more updates.Connect with us!LinkedIn: linkedin.com/company/rdadvisorygroupFacebook: facebook.com/rdadvisorygroupTwitter: twitter.com/roeanddonYoutube: RD Advisory Grou...
2020-06-1112 minAgency Navigators™6: Falling into a Career in InsuranceIf you work in the insurance industry, do you remember how or why you started?Very few people intend on having a career in insurance yet most "fall" into it and realize it's not so bad, so they never leave.In the spirit of graduation, #TheAgencyNavigators challenge listeners to SHARE THE MESSAGE! Educate recent graduates on the career opportunities available and the "benefits" of the industry (no pun intended). You never know, a recent grad may be your newest hire!If you are struggling with your hiring & talent pool - take...
2020-06-0513 minAgency Navigators™5: An Attitude of GratitudeOn this episode, #TheAgencyNavigators cover the power of Gratitude.It’s easy to focus on the negative, but what’s the POSITIVE of working in the insurance industry?We may be at different isolation stages, but we all have the opportunity to offer our clients peace of mind, confidence and stability in the worst of times. It’s our choice to be grateful for what we have and what we can offer or, we can give in to the tides of negativity. Connect with us!LinkedIn: linkedi...
2020-05-0810 minAgency Navigators™4: Capture the Opportunity During COVID-19There’s no going backwards after social distancing ends. Life has changed and we’ve had to adapt in our own ways. Yet, think about what actually kept us connected during these uncertain times. The real question is: how do we create a better, new normal once it’s all over? Have we really learned anything from this experience?Before that can be answered, the RD Advisory Group team says...CAPTURE THE OPPORTUNITY. On this episode, the Agency Navigators discuss keeping a pulse on how you, your team and your clients have adapted.Th...
2020-04-3021 minAgency Navigators™3: Maximize Your PPP Loan ForgivenessIf you were one of the lucky agencies to receive money through a PPP loan, it’s time to think about how you’re going to spend the money.Your loan amount is in the bank….. now what? First, start with the most important question: Do you want to give any money back, or get it 100% forgiven? On this episode, #TheAgencyCFO shares his tips on how to maximize your loan forgiveness amount.For questions, email #TheAgencyCFO: donp@rdadvisorygroup.comConnect with us!LinkedIn: linkedin.com/company/rdadvis...
2020-04-2319 minAgency Navigators™2: HOW & WHY Agencies Should Conserve Cash During COVID-19On today's episode we explain the difference of having cash in the bank and truly having USABLE, working capital. During this pandemic agencies should know their net cash position and build a reserve based on the agency's working capital. We've also come up with FIVE STRATEGIES FOR BUILDING AMPLE WORKING CAPITAL, because you never know when you'll need it! For questions, email #TheAgencyCFO: donp@rdadvisorygroup.comConnect with us!LinkedIn: linkedin.com/company/rdadvisorygroupFacebook: facebook.com/rdadvisorygroupTwitter: twitter.com/roeanddonYoutube: RD Advisory Group - Roe and Don...
2020-04-0920 minAgency Navigators™1: The Financial Impacts of COVID-19 for Insurance AgenciesOn today's episode we answer the hot question on every agency owner’s mind, “How is the COVID-19 pandemic going to impact my agency financially?”Don, the #AgencyCFO shares his insights and experience to help provide the answers. For questions and the budget template, email: donp@rdadvisorygroup.comConnect with us!LinkedIn: linkedin.com/company/rdadvisorygroupFacebook: facebook.com/rdadvisorygroupTwitter: twitter.com/roeanddonYoutube: RD Advisory Group - Roe and Don Polczynski, Jr.
2020-04-0322 min