Shows
Demystifying Enterprise InnovationAutomating Corporate Legal Departments with MyLegalThe Podcast discusses the Digital Transformation challenges that Corporate Legal Departments, in-house legal counsels, and law firms face. We spoke to Jim Tate, Co-founder and CEO, MyLegal, and Andy Baldocchi, Co-founder and CRO of MyLegal, a Low-Code/No-Code platform for corporate legal departments. MyLegal partnered with AgilePoint to build its legal ops automation platform, and Jim talks about why the team chose AgilePoint instead of other Low-Code/No-Code and BPM platforms. Both Jim and Andy share about the strategic shift in the corporate legal departments, the challenges In-house Legal Counsels and LegalOps personnel f...2023-05-2658 minDemystifying Enterprise InnovationCitizen Development: Are you doing it the Right Way?We spoke with Sam Sibley, Global Head, PMI Citizen Developer & Interim Head of Disciplined Agile business at the Project Management Institute (PMI). Sam used to play professional tennis, and this gave him a competitive edge that he uses to help startups and PMI. He reveals (i) why PMI has ventured into Citizen Development, (ii) the research study that PMI undertook to understand the market needs around Citizen Development, and (iii) how his organization is assisting medium and large corporations in adopting best practices for Citizen Development. He goes into detail on the process of establishing Citizen Development programs, including:2023-02-2246 minDemystifying Enterprise InnovationContact Center Automation to Modernize Customer ServicesWynand intro 00:00–02:44
Wynand's background
Experience in customer services and Inovo's progress over time
Wynand's perspectives about the contact center operations 04:04–07:40
Evolution of the contact center
Experiencing unsatisfactory services from call centers
How do call center executives handle customer contact?
Integration of modern technologies 04:04–16:45
How service-based businesses can embrace modern technologies in their contact center operations?
Dealing with customers using technology.
Chatbox customer services.
Inovo cloud contact center and businesses gaining most from it 19:06–24:23
Orchestrating processes and technologies in a call center
Establishing a single source of truth for customers
Speech analytics, chatbots, and self...2023-01-2026 minDemystifying Enterprise InnovationFuture of Business Applications with Phil SimonPhil Simon Intro 00:00—08:22
Phil's Background
What motivated Phil to write a book on Low-Code/No-Code technologies and Citizen Developers?
Phil's perspective on the growth of Low-Code No-Code business applications 09:01—18:18
Factors responsible for the growth of Citizen Development
How did the pandemic fast-tracked the adoption of Low-Code technologies?
About the dual nature of contemporary IT
Rebranding of the Low Code No Code Tools and the Market Taxonomy 19:39—26:07
How are LC/NC tools rebranding?
Market taxonomy
Citizen Development Case Studies, Evaluating LC/NC Platforms and Playing the Long Game 27:12—40:02
Citizen Development Case Studies and Success Stor...2022-12-1441 minDemystifying Enterprise InnovationInnovation Managers and Low-Code No-CodeUseful Resources mentioned in the PodcastConcepts & Ideas
Innovation Labs
Innovation Center (IC)
Citizen Development Governance
Fusion Teams
End-to-end automation
Testing, staging, and production
Tools & ResourcesCitizen Development, The Handbook for Creators and Change Makers Apps
Master Process App
Credit Card Request Process
Key TakeawaysHans Hantson Intro 00:00—05:03
Role of Hans at AgilePoint
Low Code Event in Utrecht Hotel in the Netherlands.
Innovation Managers & Citizen Development 05:04—12:33
Demand for quick turnaround off app ideas.
Exploring how LCNC platforms can help in ideatio...2022-11-0237 minDemystifying Enterprise InnovationSustaining Citizen Development beyond the HypeKey TakeawaysProcess Improvement & Matt Hubbard's Intro 00:00—06:06
“Never automate a crappy process, unless it’s your goal to produce crap faster.”
It can be tempting to jump straight to the tech without first considering the process.
Matt's Background (03:09)
If the process and technology aren’t harmonized to support each other, the results can be poor
I Love Lucy: Chocolate Factory (Example) (04:03)
Citizen Development 07:05—08:27
TrackVia is a platform for building apps.
Using an LCNC platform at scale can be a competitive advantage, but it must be approached in a wise fashion
The Citizen Development framework and best practic...2022-09-3043 minDemystifying Enterprise InnovationUnderstanding Microsoft Power Platform's Evolution with Jukka NiiranenKey Takeaways[0:00] Microsoft Power Platform’s governance is all about putting the guardrails around the low code platform so that the citizens can keep on developing apps to solve their own problems, deliver a good user experience, and allow them to innovate without locking their activities with IT policies. [7:40] Low-code products like Power Platform aim to fuel a bottom-up innovation.[8:06] There’s a lot of hype around low-code no-code platforms but a lot of companies don’t understand how they can use these platforms in their environment. [11:50] Jukka and his team of consult...2022-07-0747 minDemystifying Enterprise InnovationIan Duncan on why transformations fail?Note: Based on the title of this podcast, if you want to directly listen to Ian Duncan's take on 'Why Transformations fail?' and a meta-framework he uses to approach transformation program management, head over to this timestamp [00:26 — 00:51]. If you prefer to understand the nuances involved in large-scale transformation programs, it's best to listen to the whole episode. Episode Summary
Why do people resist change in large restructuring or transformation programs? Joining FTI Consulting and what keeps Ian energized, having a personal connection with customers, who inspired him the most, and his tak...2022-01-2246 minDemystifying Enterprise InnovationLasse Rindom on enterprise RPA and its scalabilityList of topics/themes discussed in the episode
Why do you need to tackle the 'unsexy' stuff of enterprise digitalization as a precursor to AI; why does scalability matter more than scale in RPA projects; about Lasse Rindom, and coming up with an organization-wide framework for decentralized management of RPA projects? [00:00-00:18]
Proof-of-Concept vs. Proof of Value — 0:15
Lasse's year-end satirical predictions about the enterprise software world on his LinkedIn Profile — 2:35
Coming up with an organization-wide framework for decentralized management of RPA projects — 4:30
Bad/cliché questions RPA vendors/consultants ask when starting to come up with an RPA soluti...2022-01-221h 10Demystifying Enterprise InnovationWhy Digital Transformation Debt is bad?List of topics/themes discussed in the episode
Introduction 0:00
The concept behind Digital Transformation debt
The real-world impact of digital transformation debtImportance of balancing do-it-quick style innovation with governance
Who is the audience for his book?
What’s the drawback of postponing digital transformation and accumulating debt? 15:45
Driving a cart with square wheels
Examples where low-code innovation makes the most sense
Which leadership style is more suitable to drive change in an agile way?
How do enterprise leaders make low-code/no-code projects become a success story throughout the company? 24:20
Role of Center of Ex...2022-01-2246 min
The Saynetwork PodcastGrowing Up with Social Media (S5, E9)Experts have long blamed social media use for the rise of mental health issues like depression, anxiety and suicidal behavior in young people. In this episode we discuss a Time Magazine article that highlights ways young people can curb the effects of social media. We also highlight some exciting Salvation Army opportunities for young adults. Show Notes: https://time.com/5650266/social-media-girls-mental-health/ https://www.thelancet.com/journals/lanchi/article/PIIS2352-4642(19)30186-5/fulltext https://www.pnas.org/content/116/21/10226 Service Corps Application: https://agilepoint.usawest.org/ApplicationBuilder/eFormRender.html...2022-01-0448 min
科技与生活 Tech & Life150. AgilePoint公司CEO夏鹏飞：软件到底是什么（下）軟體到底是什麼? 這項現代電腦化技術中至為関鍵的技術讓微軟的公司的創辦人比爾蓋茨聯績襌聯了多年全球第一富豪。這項技術到底是什麼？在這物聯網，大數據，人工智能的大浪中軟體技術又扮演什麼角色呢？軟體，懂的人說不難。不懂的人有如天書。不管會不會的人要把這個技術做的好，做的可靠可以說是有如蜀道之難，難於上青天。 我們今天請到在美國硅谷的着名軟體公司AgilePoint 的創辦人兼首席執行官夏鵬飛（Jesse Shiah) 先生來做個說明。 夏先生是一個極度熱心於利用科技改善人類生活的科技人士。他有許多的創意尤其是軟體方面。 由他來說明這個近三十年來熱門的話題: 軟體是什麼，將來趨勢是什麽？ 不學電腦也能寫出一個自己要的程式嗎？夏鵬飛先生告訴您怎麽辨。AI 軟體＋ AI硬體的AI物連網 將是指日可待。2017-11-1231 min
科技与生活 Tech & Life150. AgilePoint公司CEO夏鹏飞：软件到底是什么（上）軟體到底是什麼? 這項現代電腦化技術中至為関鍵的技術讓微軟的公司的創辦人比爾蓋茨聯績襌聯了多年全球第一富豪。這項技術到底是什麼？在這物聯網，大數據，人工智能的大浪中軟體技術又扮演什麼角色呢？軟體，懂的人說不難。不懂的人有如天書。不管會不會的人要把這個技術做的好，做的可靠可以說是有如蜀道之難，難於上青天。 我們今天請到在美國硅谷的着名軟體公司AgilePoint 的創辦人兼首席執行官夏鵬飛（Jesse Shiah) 先生來做個說明。 夏先生是一個極度熱心於利用科技改善人類生活的科技人士。他有許多的創意尤其是軟體方面。 由他來說明這個近三十年來熱門的話題: 軟體是什麼，將來趨勢是什麽？ 不學電腦也能寫出一個自己要的程式嗎？夏鵬飛先生告訴您怎麽辨。AI 軟體＋ AI硬體的AI物連網 將是指日可待。2017-11-1229 min科技与生活 Tech & Life149. Kneron创始人Dr.刘峻诚：物联網接入讓AI遍地開花（下）人工智能最近一兩年再度受到各界的注意主要是軟硬體成熟了許多，譲需要許多計算的人工智慧有了一個希望。如何能讓人工智能遍地開花？ 就是將人工智慧植入各階層。如和何做的到？請聴本期科技与生活談話節目，今天的嘉賓是劉峻誠博士。劉博士是 Kneron (http://www.kneron.com/)的創辦人兼總裁。 由於他的努力使物聯網能據有深度學習的機會的。劉博士的想法受到各方的重視和好評。我們可在不遠將來利用他的創新技術和想法有許多的新的智能型系統出現如地面和衛星的測量相接對農作物的成長做最佳化的照顧。希望大家不要錯過。播出時間為洛山机時間星期六 (Nov 4, 2017)下午三時到四時 (LA 時間)。請點撃 www.usachineseradio.com 收聼。劉博士是加州大學洛杉磯分校和加州大學聖地亞哥校聯合實驗室的博士。擁近二十個專利, 在智能手機開發上有著舉足輕重的作用，被業界人士認定為最頂尖的青年華裔工程師之一，經常受到美國各大高校工程學院的邀請，前去演講。下週預告：我們下週也会將另一個重大的話題就是軟體做一個說明。軟體是什麼，將來趨勢是什麽？ 不學電腦也能寫出一個自己要的程式嗎？Agilepoint 的創辦人兼首席執行官夏鵬飛告訴您怎麽辨。AI 軟體＋ AI硬體的 AI物連網 將是指日可待。2017-11-0629 min科技与生活 Tech & Life149. Kneron创始人Dr.刘峻诚：物联網接入讓AI遍地開花（上）人工智能最近一兩年再度受到各界的注意主要是軟硬體成熟了許多，譲需要許多計算的人工智慧有了一個希望。如何能讓人工智能遍地開花？ 就是將人工智慧植入各階層。如和何做的到？請聴本期科技与生活談話節目，今天的嘉賓是劉峻誠博士。劉博士是 Kneron (http://www.kneron.com/)的創辦人兼總裁。 由於他的努力使物聯網能據有深度學習的機會的。劉博士的想法受到各方的重視和好評。我們可在不遠將來利用他的創新技術和想法有許多的新的智能型系統出現如地面和衛星的測量相接對農作物的成長做最佳化的照顧。希望大家不要錯過。播出時間為洛山机時間星期六 (Nov 4, 2017)下午三時到四時 (LA 時間)。請點撃 www.usachineseradio.com 收聼。劉博士是加州大學洛杉磯分校和加州大學聖地亞哥校聯合實驗室的博士。擁近二十個專利, 在智能手機開發上有著舉足輕重的作用，被業界人士認定為最頂尖的青年華裔工程師之一，經常受到美國各大高校工程學院的邀請，前去演講。下週預告：我們下週也会將另一個重大的話題就是軟體做一個說明。軟體是什麼，將來趨勢是什麽？ 不學電腦也能寫出一個自己要的程式嗎？Agilepoint 的創辦人兼首席執行官夏鵬飛告訴您怎麽辨。AI 軟體＋ AI硬體的 AI物連網 將是指日可待。2017-11-0630 min