Shows
Agile Digital TransformationAndrew Davis - Transformational leadershipAndrew Davis is the Chief Product Officer at AutoRABIT and the co-author of Flow Engineering: From Value Stream Mapping to Effective Action.Andrew co-authored the book together with Steve Pereira, with whom they also host a podcast and whom we've previously had as a guest on our show and discussed flow engineering. In this episode with Andrew, we talk about the concept of transformational leadership, with him sharing his approach to training technical leaders.Links & mentions:agiledrop.com/podcast/steve-pereira-flow-engineeringlinkedin.com/in/andrewdavisautorabit.comamazon.com/Value-Stream-Clarity-Steve-Pereirayoutube.com/@flow-engineering
2024-12-2733 min
Agile Digital TransformationAlon Peleg - The ROI of artificial intelligenceAlon Peleg is the COO of aiOla, an AI speech technology that helps businesses streamline inspections.On a previous episode, we already had aiOla’s co-founder & CEO Amir Haramaty as a guest, and we discussed the evolution of speech technology in transforming enterprise operations. In this episode with Alon, we talk more practically about driving real value and how to get a great ROI from your AI implementations.Links & mentions:agiledrop.com/podcast/amir-haramaty-evolution-speech-technology-transforming-enterprise-operationsalon@aiola.comlinkedin.com/in/apeleg
2024-11-2120 min
Agile Digital TransformationRadhika Dutt - Responsible product developmentRadhika Dutt is an accomplished entrepreneur and product executive, as well as the author of the book Radical Product Thinking.In this second conversation with Radhika, we revisit some of the points & issues raised in the original episode by talking about responsible development of both physical and digital products. We discuss the opioid epidemic in the U.S., expand upon enshittification and talk about the importance of & approaches to radically rethinking OKRs.Links & mentions:agiledrop.com/podcast/radhika-dutt-radical-product-thinkingamazon.com/dp/B08ZNV7SW4radicalproduct.com/certificationradicalproduct.com/trainings/digital-transformation-training
2024-11-0730 min
Agile Digital TransformationChris Cooney - Modern state of agileChris Cooney is the Head of Developer Advocacy for Coralogix, a SaaS observability platform that analyzes logs, metrics, and security data in real time.In this episode, Chris returns to the podcast to discuss the modern state of agile. We talk about the difference between Agile versus agile and the conflicts that arise here, as well as the current industry trends and expectations about what the future holds.Links & mentions:agiledrop.com/podcast/chris-cooney-how-data-observability-helps-enable-digital-transformationtheregister.com/2024/06/05/agile_failure_rateslinkedin.com/in/chris-cooneychris.cooney@coralogix.com
2024-10-2426 min
Agile Digital TransformationAlex Heublein - Navigating cyber risks while embracing new technologiesAlex Heublein is the president of the US division of the IT innovation and digital transformation accelerator Netsurit.In this episode, we explore how we can protect ourselves from the more and more advanced cyber security risks, with a particular focus on small and medium businesses that are often more heavily affected by cyber attacks. We also emphasize the value of outsourcing when it comes to cyber security and other IT priorities. Finally, we discuss the people element and the importance of cyber security training.Links & mentions:agiledrop.com/podcast/louwki-coetsee-balancing-people-processes-and-systems-successful-digital-transformationnetsurit...
2024-10-1726 min
Agile Digital TransformationMike Connell - Digital DNAMike Connell is the chief operating officer at the science focused digital transformation consultancy Enthought.In a previous episode with Enthought's Alex Chabot-Leclerc, we discussed unlocking the potential of AI in R&D. In this episode with Mike, we talk about digital DNA, how it relates to and differs from digital strategy, what a healthy digital DNA should look like, and when it is particularly important.Links & mentions:agiledrop.com/podcast/alex-chabot-leclerc-unlocking-potential-ai-rdenthought.commconnell@enthought.comlinkedin.com/in/michael-connell
2024-08-2225 min
Agile Digital TransformationEric Siegel & Greg Kihlstrom - Leveraging agile to unlock the full potential of AIEric Siegel is a former Columbia professor, leading ML consultant & author of The AI Playbook, and Greg Kihlstrom is a CX and marketing technology transformation consultant, author & keynote speaker, as well as the host of The Agile Brand.In this episode, Eric and Greg return to the podcast to discuss how tapping into agile principles would enable businesses and organizations to get more value out of AI and machine learning initiatives.Links & mentions:agiledrop.com/podcast/eric-siegel-are-we-headed-towards-ai-winteragiledrop.com/podcast/greg-kihlstrom-continuous-improvement-ai-customer-experiencelinkedin.com/in/gregkihlstromtheagilebrand.combizml.commachinelearningweek.com
2024-05-2333 min
Agile Digital TransformationRick Yvanovich - Discovering your missionRick Yvanovich holds numerous credentials and qualifications in business management, and he's also the founder of the professional services firm TRG International, as well as the author of Business as Unusual: How To Thrive In The New Renaissance.In our second conversation, Rick turns the tables on Tim and interviews him about his own personal and professional development. We talk about discovering your life's mission and purpose, overcoming imposter syndrome, the importance of letting go in order to grow, and how positively transformative mistakes can sometimes be.Links & mentions:agiledrop.com...
2024-05-0947 min
Agile Digital TransformationMatthew Kleiman - Leveraging AI & LLM without falling for the hypeMatthew Kleiman is the co-founder and CEO of Cumulus Digital Systems as well as the author of the recently released book Work Done Right.In our second conversation with Matthew, we talk about making use of artificial intelligence, and in particular large language models, without falling for the hype surrounding these technologies. We revisit the concept of the "splashy technology syndrome", discuss how to identify those solutions that bring real value, and take a look at some examples of how Cumulus leverages AI.Links & mentions:agiledrop.com/podcast/matthew-kleiman-work-done-right-through-systems-thinkinglinkedin.com/in...
2024-04-0419 min
Agile Digital TransformationPeter Voss - What’s missing in today’s artificial intelligencePeter Voss is the CEO and chief scientist of the advanced chatbot platform Aigo, as well as one of the people who came up with the term artificial general intelligence (AGI).In the second conversation with Peter (our first one revolving around AGI), we discuss what's missing in modern-day AI technologies and how we can responsibly unlock their potential. Peter also shares insights and lessons learned from the development of Aigo, the chatbot with a brain.Links & mentions:agiledrop.com/podcast/peter-voss-artificial-general-intelligenceaigo.aipeter@aigo.ai
2023-09-2833 min
Agile Digital TransformationJuliana Marulanda - Tackling common project management challengesJuliana Marulanda is the founder of the agency growth consultant ScaleTime with over 20 years of experience across Wall Street, the nonprofit sector, technology startups, and family-owned businesses.In this episode, we discuss the most common challenges in project management and how to address them. We talk about the main changes from the pre-Covid era, the differences with in-house verses outsourced/distributed projects, diagnosing and preventing bottlenecks, the need for managers to adapt their management approaches, and the value of good project management tools.Links & mentions:scaletime.co15five.comscaletime.co/podcast...
2023-07-0631 min
Agile Digital TransformationPeter Voss - Artificial General IntelligencePeter Voss is the CEO and chief scientist of the advanced chatbot platform Aigo, as well as one of the people who came up with the term artificial general intelligence (AGI).The focus of this episode is on artificial general intelligence. We discuss a recent research paper on sparks of artificial general intelligence in GPT-4 and the recent petition by experts to halt AI development for six months. We also explore what the future holds with regards to AI and its connection to humanity, asking the question: are we ready for AGI?Links...
2023-04-2730 min
Agile Digital TransformationSam McAfee - Drive transformation by aligning your leadershipSam McAfee is a Silicon Valley veteran, founder of the change management consultancy Startup Patterns and author of a book with the same name, Startup Patterns.In this episode, we talk about the importance of aligning your company's leadership team in order to truly drive change and transformation. We focus on the key role of the CEO as coach and how CEOs can become empowered in that, and we also discuss the importance of mindfulness and of empathy, both for oneself and for others.Links & mentions:linkedin.com/in/smcafeestartuppatterns.com
2023-04-2032 min
Agile Digital TransformationSmarthveer Sidana - People and Culture: A People-led Digital Transformation to Scale BusinessSmarthveer Sidana is the CEO of the HRTech SaaS platform HireQuotient, bringing his vast experience in both technology innovation and management.In this episode, we talk about what a people-led digital transformation should be like. We discuss the impact of societal disruptions on company culture and people-led processes, as well as how companies can transform these disruptions into opportunities and adapt. Smarth also tells us more about his sales funnel-based approach to people management and shares some predictions for the future.Links & mentions:bcg.com/alumni/using-tech-to-make-human-resources-more-humanentrepreneur.com/en-in/entrepreneurs/hr-tech-trailblazervccircle...
2023-03-3030 min
Agile Digital TransformationDarshan Pindoria - Mental health in the age of digital transformationDarshan Pindoria is the founder of the psychology services agency Deep Psyc, coming with a background in both IT and life coaching.In this episode, we talk about mental health in the age of digital transformation. We discuss topics such as social media/device addiction, the effect of the overabundance of stimuli and convenience on the human psyche, burnout, and more. Darshan particularly highlights the decline in mental strength and the importance of finding and nurturing your own style in life to better tackle the challenges of the modern way of life.Links...
2023-03-1634 min
Agile Digital TransformationLouwki Coetsee - Balancing people, processes, and systems for successful digital transformationLouwki Coetsee is the Group Vice President of Sales & Client Value at the IT innovation and digital transformation accelerator Netsurit.In this episode, we talk about the importance of balancing people, processes, and systems for effective digital transformation. We discuss the impact of Covid and related disruptions, best practices for leveraging new technologies and driving innovation, and the key leadership traits for a successful, balanced transformation.Links & mentions:netsurit.comlinkedin.com/company/netsuritlinkedin.com/in/louwki-coetsee
2023-02-2318 min
Agile Digital TransformationNitin Mittal - How to win big with artificial intelligenceNitin Mittal is the award-winning Head of the AI Business at the leading professional services company Deloitte.Nitin has recently published All in on AI: How Smart Companies Win Big with Artificial Intelligence on Harvard Business Review with co-author Tom Davenport, and he joins us in this episode to tell us more about the book and share some of the key insights and lessons learned.We discuss the need to shift our perspective of artificial intelligence, the importance of an ethical, responsible approach to AI, and more, with Nitin also sharing examples of companies that...
2023-02-1621 min
Agile Digital TransformationMarcus Charalambous - The future belongs to digital-first companiesMarcus Charalambous is the president and CEO of Backbone, creators of the digital experience platform Expresia.In this episode, we talk about the concept of a digital-first company and what makes such companies so well positioned for winning in the digital transformation age, as well as how they can continue to dominate in the future. We break down the chief reasons why so many digital transformation initiatives fail to succeed and highlight to need to be future ready to allow yourself to be the future disruptor rather than the one getting disrupted.
2023-02-0229 min
Agile Digital TransformationDinesh Varadharajan - Citizen developers and no-code/low-code toolsDinesh Varadharajan is the Chief Product Officer at Kissflow, providers of a unified low-code and no-code work platform.In this episode, we discuss the concept of citizen development and its role in the digital business landscape. We talk about the most common obstacles of citizen developers and how they can most efficiently collaborate with their companies' IT departments. We also discuss no-code/low-code platforms and how these can both empower citizen developers as well as help business through economic uncertainties.Links & mentions:kissflow.comdinesh@kisslow.com
2023-01-2618 min
Agile Digital TransformationTim Bottke - The financial returns of digital transformationTim Bottke is senior Strategy Partner at Monitor Deloitte and Associate Professor for Strategy and Digital Transformation at SDA Bocconi business school.In this episode, we talk about how businesses can get actual financial return on investment out of their digital transformation efforts. We support the discussion with insights from Tim's recently published book Digital Transformation Payday: Navigate the Hype, Lower the Risks, Increase Return on Investments, which hit the number two spot on the WSJ bestseller list mere days after its release.Links & mentions:digitaltransformationpayday.comamazon.com/dp/1119894174
2023-01-1929 min
Agile Digital TransformationKavita Ganesan - Ethical AIKavita Ganesan is the founder of Opinosis Analytics and the author of The Business Case for AI, with over 15 years of experience in the field of artificial intelligence.This is the second conversation we've had on the podcast with Kavita; in the first one, we talked more generally about artificial intelligence and how can businesses can start leveraging it. This time, we focus on the question of ethics in AI, discussing topics such as bias propagation, plagiarism, responsible AI implementation & government regulation, and more.Links & mentions:agiledrop.com/podcast/kavita-ganesankavita-ganesan.comopinosis-analytics...
2023-01-1226 min
Agile Digital TransformationNaveen Poonian - Manufacturing and digital transformation predictions for 2023Naveen Poonian is the CEO of iBASEt, a global leader of manufacturing software solutions also recognized by Gartner in their magic quadrant for MES (manufacturing execution systems).In this episode, Naveen shares what key business and digital transformation trends we're likely to see in manufacturing in 2023 based on their current market insights and client experiences. We discuss inflation and how manufacturers are tackling it; the supply chain crisis and the key role of data; cloud adoption and new security considerations; and the importance of focusing on attracting and retaining younger generations of workers in the...
2022-12-2928 min
Agile Digital TransformationSagi Rodin - How product-led growth is transforming B2BSagi Rodin is the co-founder and CEO of Frontegg, a user management platform for B2B software as a service apps that helps companies adopt a product-led growth approach.In this episode, we talk about product-led growth and how it's affecting B2B business processes. We cover the importance of focusing on user experience, key changes in sales and marketing tactics, and the impact of product-led growth in practice, with Frontegg as a great example.Links & mentions:frontegg.comsagi@frontegg.com
2022-12-2225 min
Agile Digital TransformationMaya Huber - Digital transformation in HRMaya Huber is the CEO of the recruitment platform TaTiO which helps companies streamline their hiring process.In this episode, we discuss digital transformation in the field of HR. We discuss the most important technology innovations in HR, the main HR challenges, AI usage and adoption, and how everything relates to the future of work. Maya also tells us more about TaTiO and how it can help companies with competencies-based recruiting.Links & mentions:linkedin.com/in/maya-hubertatio.io
2022-12-1517 min
Agile Digital TransformationGuillaume Portalier - Evolution of B2B customer experienceGuillaume Portalier is the co-founder and COO of Waalaxy, an advanced lead generation platform for LinkedIn and email.In this episode, we discuss how customer experience in B2B has evolved from the days of traditional physical marketing and commerce to what it looks like now in the digital transformation era. We take a look at the importance of personalization and how to make sure you remain customer-centric in an omnichannel reality. In this context, we also talk a lot about the need for streamlined chat support.Links & mentions:linkedin.com...
2022-12-0824 min
Agile Digital TransformationWyndham Plumptre - Identifying macro risks and their impacts in supply chainsWyndham Plumptre is the founder and CEO of the digital transformation consultancy Future Arc who have partnered with some of the world's leading organizations and businesses.In this episode, we discuss how macro events affect supply chains globally. We begin by explaining the different tiers of supply chains and the difference between micro and macro risks. After that, we highlight some of the biggest current macro risks, i.e. the Covid pandemic and the war in Ukraine, before moving on to the impact of digitalization and concluding with a look into the future....
2022-12-0121 min
Agile Digital TransformationBrant Cooper - Rethinking horizon planning for effective digital transformationBrant Cooper is the founder and CEO of Moves the Needle, and New York Times bestselling author of The Lean Entrepreneur, as well as the author of the more recently released Disruption Proof.This is the first episode featuring a returning guest; we spoke with Brant back in the spring of 2021, already teasing Disruption Proof. This time we have a discussion focused on horizon planning, how it has changed and how to redefine it to be as suitable as possible for the digital transformation era.We tie the two conversations together by revisiting the balance be...
2022-11-1728 min
Agile Digital TransformationErez Berkner - Cloud computingErez Berkner is the co-founder and CEO of Lumigo, a monitoring and debugging platform for modern cloud applications.In this episode, we take a deep dive into cloud computing. With over 16 years of experience working in the cloud, Erez tell us about the history and development of cloud computing, with modern cloud computing focused majorly around serverless and Kubernetes. We also discuss the key considerations, challenges and most common misconceptions about the cloud, as well as how it impacts the developer experience.Links & mentions:twitter.com/erezberknertwitter.com/Lumigo
2022-11-1022 min
Agile Digital TransformationFred Fowler - The importance of solving the right problems for digital successFred Fowler is an agile coach and a scrum expert holding the prestigious Professional Scrum Master Level III certification. He has worked with companies such as Apple, Oracle and Uber, and is the author of Advanced Scrum Case Studies and other books.In this episode, we talk about the importance of solving the right problems for succeeding in the highly competitive digital landscape. We explore how to uncover the right problems to solve and how swift market changes can lead to unintentionally working on the wrong solutions. Throughout the episode, Fred highlights the value of Scrum methodologies i...
2022-11-0339 min
Agile Digital TransformationPreethi Madhu - Making your digital vision a realityPreethi Madhu is the CEO of the digital transformation consultancy Greyamp Consulting, with 20+ years of experience in helping leadership and CxO roles achieve their digital vision.In this episode, we talk about how companies should go about making their digital vision a reality and what the most important factors impacting these efforts are. We discuss digital readiness, the digital workforce, the importance of strategizing, the role of leadership, and agility. Preethi brings the discussion home with a couple of client examples that highlight and substantiate these key factors.Links & mentions:greyamp...
2022-10-2030 min
Agile Digital TransformationBeck Besecker - 3D & the future of retailBeck Besecker is the co-founder and CEO of Marxent, the 3D enterprise platform for retailers and manufacturers.In this episode, we talk about 3D product design and how it factors into the future of retail. As Marxent are mainly focused on 3D solutions for the home and for the office, the discussion largely takes place in this context; we discuss the evolution of 3D design, with home being one of the slowest adopters of modern digital technologies, as well as the considerations and challenges of adopting 3D.Links & mentions:3dcloud.com
2022-10-1323 min
Agile Digital TransformationDarshan Mehta - Succeeding with digital marketing in a constantly changing worldDarshan Mehta is the founder of the insights platform iResearch, and of ConnectQik, a mobile app which facilitates quick and meaningful connections.In this episode, we discuss how the field of digital marketing needs to adapt in order to stay on top of all the uncertainty and disruption of the 21st century. For the most part, we maintain a big-picture perspective, then go into more detail on customer centricity as a basis for effective innovation, and on the top considerations for MarTech adoption.Links & mentions:dm@iresearch.comiresearch.comamazon.co.uk/d...
2022-10-0616 min
Agile Digital TransformationCorey Vilhauer & Deane Barker - The Web Project GuideCorey Vilhauer is the Director of Strategy at Blend Interactive, and Deane Barker is the Senior Director of Content Management Strategy at Optimizely. They are authors of The Web Project Guide and hosts of a podcast that dives deeper into specific aspects of the web project process.In this episode, we discuss the multifaceted nature of a web project. Corey and Deane first tell us the origins of their book and their podcast, after which we tackle some of the key factors impacting the web project process, from the overall complexity of the web, the importance of...
2022-09-2942 min
Agile Digital TransformationMirko Swillus - Organizational modelsMirko Swillus is the Vice President of Engineering at Staffbase, a leading platform for internal business communication.In this episode, we talk about organizational models and the importance of having a model that's closely aligned with the DNA of your organization to see sustainable success. We discuss the key role of leadership and the importance of involving the right people in the right processes to best distribute talent and avoid bottlenecks. Mirko also tells us more about Staffbase as an inherently agile company and how they are approaching all this.Links...
2022-09-1526 min
Agile Digital TransformationIzhak Paz - Digital transformation in constructionIzhak Paz is the founder and CEO of SafeGuard, a ConTech and safety company utilizing machine learning to prevent construction accidents.In this episode, we talk about digital transformation in the field of construction. We first define the term "ConTech" and give some examples, then continue with a look into the evolution of the field and the challenges to transformation at scale. We spend some time discussing the role of artificial intelligence in preventing construction accidents and improving worker safety, before concluding with some future predictions for digitalization in construction.Links & mentions:
2022-09-0816 min
Agile Digital TransformationChris Byers - Empower Digital Maturity Through No-CodeChris Byers is the CEO of the no-code workplace productivity platform Formstack which has recently released a report on the state of digital maturity in 2022.In this episode, we begin by discussing the most important insights from this report, leading into the breakdown of the four pillars of digital maturity and how Formstack are approaching it. In the second part of the episode, we focus on no-code tools: how they can help companies reach the four pillars, what the challenges to their implementation might be, and how we can expect them to continue evolving.
2022-09-0123 min
Agile Digital TransformationErez Naaman - Digital transformation in diagnosticsErez Naaman is the CTO and co-founder of Scopio Labs, a company specializing in hematology that's revolutionizing diagnostics through artificial intelligence and full-field morphology.In this episode, we discuss the topic of digital transformation in diagnostics, with a special focus on the impact and the future potential of artificial intelligence. We talk more generally about laboratory medicine and the role of diagnostics there before diving deeper into the obvious impacts of COVID and the accelerated digitalization (not to be confused with digitization, which Erez also points out and explains).Links & mentions:...
2022-08-2516 min
Agile Digital TransformationKavita Ganesan - Strategies to Introduce Artificial Intelligence to Your BusinessKavita Ganesan is the founder of Opinosis Analytics and the author of The Business Case for AI, with over 15 years of experience in the field of artificial intelligence.In this episode, we talk about strategies and challenges of implementing artificial intelligence. We go through the history of AI evolution and adoption, discuss the best practices and the role of data, and take a deeper dive into the necessity of further work on trust-based, ethical AI.Links & mentions:kavita-ganesan.comamazon.com/Business-Case-Strategies-Real-World-Applications-ebookopinosis-analytics.com
2022-07-2826 min
Agile Digital TransformationAndrew Walker - Digital transformation in manufacturing and distributionAndrew Walker is the CEO of Shift7, a leading B2B digital agency for manufacturers and distributors.In this episode, we explore how manufacturing and distribution are embracing digital transformation. We discuss the most important trends, the differences between B2C and B2B, and the need to focus on the customer experience. Andrew closes with an example of how a toy manufacturing client of theirs was able to embrace digital transformation as part of their corporate transformation.Links & mentions:shift7digital.com
2022-07-1425 min
Agile Digital TransformationVladimer Botsvadze - The Importance of Social Media for Growing Your Business in the Digital EraVladimer Botsvadze is a leading business & technology consultant as well as the No. 1 digital marketing thought leader who has been endorsed and featured by Forbes, Bloomberg, etc.In this episode, we discuss the importance of leveraging social media for growing a business in the era of accelerated digital transformation and hyper innovation. We cover the strategies and skills for succeeding with social media, the considerations for multichannel marketing, and some of the main challenges and negative aspects of social media usage.Links & mentions:linkedin.com/in/vladimerbotsvadzetwitter.com/VladoBotsvadzevladimerbotsvadze.com
2022-06-3026 min
Agile Digital TransformationVitaliy Katsenelson - Key leadership lessons & traits for the digital eraVitaliy Katsenelson is the CEO of the investment management services company IMA and published author of several books, most notably the just released Soul In the Game: The Art of a Meaningful Life.This is a somewhat special episode in that the insights and lessons it conveys can be invaluable for anybody who wants to improve their life, not exclusively in a leadership and/or technology context.We discuss how digitalization has been changing society, the value of Stoicism and the importance of aligning what you say with what you do, and Vitaliy spices up t...
2022-06-2341 min
Agile Digital TransformationMaziar Adl - Product management, digitalization & the supply chain crisisMaziar Adl is the co-founder and CTO of Gocious, an intelligent product management software platform for discrete manufacturers.In this episode, we discuss how manufacturing product management is impacted by the ongoing supply chain crisis and the accelerated move to digital, and how product managers are adapting to these disruptions.We discuss the role of agility in this context and explore the differences between project and product managers. In closing, Maziar highlights how manufacturing is embracing software and how this requires hardware and software teams to start working together more closely....
2022-06-0923 min
Agile Digital TransformationSteve Hartert - Winning with customer experienceSteve Hartert has over 30 years of marketing management experience and he is currently the Vice President of Enterprise Operations at the online form builder Jotform.In this episode, we talk about customer experience and the changes it has undergone since the beginning of the Covid pandemic. We discuss the key roles of data and the company culture in providing a good experience to customers, and Steve shares some of the best examples of customer experience wins that he's seen throughout his career.Links & mentions:linkedin.com/in/stevehartertjotform.com
2022-05-2632 min
Agile Digital TransformationHemant Elhence - Bringing microservices to front-end developmentHemant Elhence is the president of Excellarate, a global technology services company with more than 20 years of experience across major industries.In this episode, we discuss the microservices approach to software development and how companies should go about implementing them to streamline the experiences on the front end. We start with a brief history of microservices-based development before going into the nitty-gritty of its benefits and challenges, and concluding with a look into what future trends we can expect in this field. Links & mentions:linkedin.com/in/hemantelhence
2022-05-1923 min
Agile Digital TransformationElad Simon - Is product management a key to agile digital transformation?Elad Simon is a former Google executive and the CEO of Craft.io, a product management platform tailored specifically to product managers and product development teams.In this episode, we discuss product management as an integral component of agile digital transformation, which is the result of the increasing demand for top quality software across all industries. We explain the differences between agile and waterfall software development before going more in depth into product management best practices, support by Elad's first-hand tips and with a special focus on the minimum viable product (MVP).Links...
2022-05-1239 min
Agile Digital TransformationCameron Van Orman - Toward the future of enterprise agilityCameron Van Orman is the Chief Strategy and Marketing Officer at Planview, a global leader in strategic portfolio management and enterprise agile planning.Agile has undergone quite a transformation in recent years, going from a purely IT function to now being implemented to some extend in a majority of industries and companies. In this episode, we discuss how enterprise agility, as well as the ways in which businesses implement it, has been changing over the past few years and what the currently dominant trends are. We bust the myth of agile not relying on any p...
2022-05-0529 min
Agile Digital TransformationLiam Martin - Collaboration in the era of digitalization & remote workLiam Martin is the co-founder and chief marketing officer of the SaaS platform Time Doctor, and the author of the book Running Remote published by HarperCollins. In this episode, we discuss collaboration in the current remote-first, highly digitalized business landscape, with a special focus on automation and asynchronous communication as two trends to keep top of mind. We also take a look at the impact these changes are having on workers' work-life balance and make some predictions for future developments in this area.Links & mentions:amazon.com/Deep-Work-Focused-Success-Distractedrunningremote.comyoutube.com/runningremotetimedoctor.c...
2022-04-2132 min
Agile Digital TransformationIvan Stegic - Leading with empathyIvan Stegic is the founder and CEO of TEN7, a Minneapolis-based technology studio specializing in Drupal, with a mission to Make Things That Matter.In this episode, we talk about one of the most essential people skills and/or leadership traits of the current era – empathy. We start off by defining what it means to lead with empathy and how to display empathy towards external stakeholders – user, customers, clients, etc.In the second part, we focus on empathy for internal stakeholders, so, the employees that actually interact with and create experiences for the first group. Ivan...
2022-04-0730 min
Agile Digital TransformationRudi Asseer - How digital transformation can enhance company cultureRudi Asseer is the CEO at IMI People, the largest mechanical installation company in North America managing over 1000 expert technicians in a human-first environment.In this episode, we talk about how digital transformation can help enhance the culture of a company. We discuss the importance of people skills and the most essential leadership traits for realizing this, with empathy being number one. Rudi also tells us more about their SaaS platform Rhonda which is able to power an ecosystem of optimized employee engagement.Links & mentions:rhonda.aiimipeople.comlinkedin.com/in/rudi-asseer
2022-03-2427 min
Agile Digital TransformationAndre Achtstaetter - Cryptocurrency & NFTsAndre Achtstaetter is co-COO at adorsys, an integration and technology partner that supports banks, financial service providers and FinTechs in creating new digital services in the open finance sector.In this episode, we take a deep dive into two related digital trends which have been gaining a lot of traction recently – cryptocurrency and NFTs. We talk more generally about blockchain and decentralized technologies, before going more in depth about the use cases and the future potential of these two technologies.Links & mentions:adorsys.com blockchaininstitute.eulinkedin.com/in/andreachtstaetter
2022-03-1728 min
Agile Digital TransformationAnne Stefanyk - Digital transformation for nonprofitsAnne Stefanyk is the founder and CEO of the San Francisco based digital agency Kanopi Studios that helps mission-driven clients on their digital transformation journey.In this episode, we discuss digital transformation for nonprofit organizations. We talk about the main pitfalls and benefits of digital transformation for nonprofits, and discuss the key steps they need to take to properly transform. Anne also gives a more practical example of Golden Gate National Parks Conservancy and why Drupal was such a great fit for their digital strategy.Links & mentions:agiledrop.com/blog/interview-anne-stefanyklinkedin...
2022-01-2730 min
Agile Digital TransformationSally Shaughnessy - Integrating agency and client teamsSally Shaughnessy is the Vice President of Client Services at the Denver-based digital consultancy Aten Design Group.Aten has over 20 years of experience working with notable clients from a variety of sectors, and in this episode, Sally shares some of the key lessons and resulting best practices for managing joint projects.We take a look at how to find the right clients and/or agency partners, how to form stronger long-lasting partnerships, how to manage the stakeholders of joint projects, and other elements of a successful client-agency partnership.Links & mentions:
2022-01-2027 min
Agile Digital TransformationLee Frederiksen - Digital maturityLee Frederiksen is an award-winning business strategy expert and a pioneer of research-driven marketing, currently acting as the Managing Partner of the US marketing firm Hinge.In this episode, we discuss the concept of digital maturity, breaking down what it means to be digitally mature and how that differs across businesses and industries. We explore the close connection between digital maturity and digital transformation, as well as the differences between B2C and B2B approaches. Like in many of our episodes, we also take a look at the key role of the people in reaching digital...
2022-01-1320 min
Agile Digital TransformationYounes Hairej - Culture considerations for effective digital transformationYounes Hairej is founder and CEO of the Japanese company Aokumo Inc. which helps organizations drive innovation and transformation through modern technologies and approaches.In this episode, we talk about the important role of culture for effective collaboration and transformation. We focus especially on the impact of the Covid crisis and the importance of finding common ground with vendors / service providers. Having led several IT teams for different Japanese companies, Younes is deeply familiar with the concepts that make Japanese culture so unique and that they follow at Aokumo.Links & mentions:...
2021-12-1629 min
Agile Digital TransformationJaime Ramírez - Financial crime risk managementJaime Ramírez is the founder and CEO of Preventor, a US-based company focusing on ID verification and financial crime risk management.In this episode, we discuss financial crime risk management. Jaime talks about when and how he got into this field, and how it has evolved over the years. We place a particular focus on the most recent developments throughout the crisis and take a look at what this increase in digitalization will mean for the future of how financial institutions operate and manage risk.Links & mentions:preventor.com
2021-11-2513 min
Agile Digital TransformationHeather Smith - Intersection of humanity & human emotion with technologyHeather Smith is the co-founder and CEO of StoryFile, a technology company which enables future generations to connect and interact with their loved ones through their story-telling app. In this episode, she shares more about the mission and foundation of StoryFile. We discuss the biggest challenges and wins of the StoryFile journey, then talk more generally about the importance of genuine human connections and what role technology can play in facilitating them. This is something that's become all the more relevant during the crisis, as people have at the same time gotten used to relying on technology, w...
2021-11-1833 min
Agile Digital TransformationBrad Tornberg - Business fitnessBrad Tornberg is the founder of E3 Consulting Partners and published author of Business Fitness Revolution, as well as a Microsoft Certified professional with over 35 years of experience in management and software consulting.With the major upheavals to work and society, also entailing the great resignation of employees mass quitting their jobs, businesses need to change as well if they want to keep up with this new more flexible, hybrid and employee-centric reality.In this episode, we discuss how focusing on business fitness can help leaders rethink and revamp their company culture. We touch upon t...
2021-11-0433 min
Agile Digital TransformationRaj Sundarason - The Great Resignation: What are the best ways forward?Raj Sundarason is regional vice president and chief evangelist at WalkMe, leading international Digital Adoption Platform provider. He has over 20 years of experience in driving digital initiatives for a number of notable brands, which he shares in his just released book The DAP Strategy.A huge societal and business trend that we're seeing this year is the great resignation, realized as huge numbers of people leaving their current jobs in hope of better opportunities. In this episode, we take a deep dive into the causes and solutions to the great resignation. We discuss the dramatic c...
2021-10-2846 min
Agile Digital TransformationThomas Young - Conflict between technology, marketing and salesThomas Young is the owner and CEO of Intuitive Websites, as well as a Vistage speaker and published author of several books.With 25 years of experience in driving business initiatives, often centered around marketing and sales, Thomas truly has his finger on the pulse when it comes to conflict and alignment between sales and marketing.In this episode, we explore this conflict more in depth, with an additional dimension of technology and digitalization. We discuss the impact of digital technology and Covid on sales and marketing strategies, how brands are adapting their digital strategies to...
2021-10-2130 min
Agile Digital TransformationDaniel Rayner - Process Pioneers & Business Process Management (BPM)Daniel Rayner is the managing director of GBTEC APAC and host of Process Pioneers, a podcast focused on business process management (BPM).In this episode, we take a deep dive into the topic of business process management and its connection to agility and digital transformation. We also explore the impact of Covid on the adoption and perspective of BPM. We close with Daniel's top five takeaways from the Process Pioneers podcast and tips for business owners on successfully implementing BPM.Links & mentions:listennotes.com/podcasts/process-pioneers-daniel-raynerlinkedin.com/in/danieljacobrayneryoutu.be/eptK3...
2021-10-1442 min
Agile Digital TransformationJeff Kupietzky - Driving customer acquisition and engagementJeff Kupietzky is the CEO of Jeeng, a privacy-first customer engagement and monetization partner for any kind of content creator.In this episode, we discuss the importance and tactics of driving online customer acquisition and engagement, which has only grown in importance since the start of the Covid pandemic. We talk about the need to focus on both acquisition and engagement, the impact of Covid, the value AI strategies can add here and why brands should strive to own their own audience. We also emphasize the importance of privacy compliance in all of these efforts.
2021-10-0722 min
Agile Digital TransformationRahul Bansode - Digital transformation challenges and opportunitiesRahul Bansode is a digital transformation specialist currently working for Kyocera Document Solutions America as Program Manager for Business Transformation.In this episode, we talk about different attitudes and approaches to digital transformation and break down the reasons for either their failure or success. We focus on the key role of the CEO in driving digital transformation initiatives, reinforcing this with the example of Satya Nadella's transformation of Microsoft. We also discuss Rahul's recently released book Digital Roadmap which further develops on these topics.Links & mentions:linkedin.com/in/rahul-bansodeamazon.com...
2021-09-3034 min
Agile Digital TransformationLinda Kahangi - The New CIO PlaybookLinda Kahangi is the Chief Information and Operations Officer at Nomadix, a US provider of networking technology solutions for hotels and MDUs.IT departments have been heavily affected by the Covid pandemic, especially at those organizations which previously hadn't made a strong effort to digitize. In this episode, we discuss how CIOs can navigate this new digital reality, help their teams succeed in it and protect their companies from future disruptions.Links & mentions:nomadix.comtwitter.com/nomadixinclinkedin.com/company/nomadixlinkedin.com/in/lindakahangilinda.kahangi@nomadix.com
2021-09-2320 min
Agile Digital TransformationBonnie Crater - The CMO Guide to C-Suite alignmentBonnie Crater is the president and CEO of the California-based marketing performance management company Full Circle Insights.The roles and responsibilities of C-suite executives have transformed significantly in the past year, and alignment has never been more crucial to the functioning of a company. In this episode, we discuss what this change means for the Chief Marketing Officer and how they should drive agility and alignment in their organization. We focus particularly on data and on the alignment between sales and marketing as two key factors in this.Links & mentions:salesforce...
2021-09-1626 min
Agile Digital TransformationMichael Paige - Paving ways to digital transformationMichael Paige is the Chief Technology Officer of the award-winning digital experience agency R2integrated.As an Adobe Summit and Adobe Virtual Summit speaker with over 25 years of experience in the digital space, Michael has a keen understanding of what works and doesn't work in the digital realm. In this episode, we discuss key strategies and approaches for succeeding with digital transformation, focusing on organizational extensibility, dos and dont's of personalization, and the importance of the human aspect in the digital.Links & mentions:r2integrated.commpaige@r2integrated.com
2021-09-0942 min
Agile Digital TransformationSophia Matveeva - Succeeding with digital transformation for non-technical professionalsSophia Matveeva is the founder of Tech For Non-Techies, an online learning community and media company helping non-technical professionals succeed with digital.Coming into tech with extensive business expertise, she has contributed to leading brands such as The Guardian and Financial Times, and has lectured at renowned institutions such as London Business School.In this episode, we discuss how important it is for non-technical professionals to learn to speak tech if they want to efficiently collaborate with digital experts and drive digital transformation. Links & mentions:techfornontechies.co/blogtechfornontechies.co/b...
2021-09-0246 min
Agile Digital TransformationAlex Trup - The importance of customer-first digital marketingAlex Trup is the co-founder of Rolo Secure Chat, a new messaging app focused on privacy and security, with the chats being End-to-End Encrypted (E2EE) by BlackBerry.In this episode, we discuss the importance of customer-first digital marketing and its different elements and approaches. We talk about dark UX patterns, targeted advertising and its evolution, globalization and multinational marketing, and the growing role of data. Alex also presents how Rolo is changing the game, as well as some more privacy-focused analytics platforms.Links & mentions:plausible.iorolo.chatalex@rolo.chatlinkedin.com...
2021-08-2628 min
Agile Digital TransformationLiliana Ashton - Lessons learned from driving digital transformation for renowned global brandsLiliana Ashton is a change and transformation management consultant and the founder of BreatheNow Hub, whose mission is to help companies boost employee wellbeing through breathwork.Having run highly successful digital transformation projects for well-known brands such as Shell and Michelin, Liliana has extensive expertise from a whole range of industries and is now applying the key lessons learned throughout her career to focus on the employee and workplace wellbeing. She has also just started the Wow @ Work podcast which deals with the recent transformations to the nature of work.In this episode, we talk a...
2021-08-0533 min
Agile Digital TransformationHoward Tiersky - Overcoming resistance to change for successful digital transformationHoward Tiersky is the founder and CEO of the digital transformation agency FROM, leading digital transformation influencer and Wall Street Journal bestselling author.Being receptive to change is an essential trait of the highly digitalized 21st century marked by huge societal shifts and a rapid pace of technological innovation. Yet as human beings, we have a natural tendency to resist change and stick to tried and tested methods we're more comfortable with.In this episode, we talk about how overcoming this resistance to change is key to succeeding with digital transformation, and what executives and...
2021-07-2234 min
Agile Digital TransformationAleks Tomczyk - Revolutionizing the probate process with the Exizent platformAleks Tomczyk is the founder and Chief Operations Officer at Exizent, a UK-based fintech / legal tech company focused on digitally transforming the probate process.In this episode, Aleks tells us more about Exizent, how it was founded and the recent partnerships they've formed with Arken.legal and Experian. We discuss how the integrated Exizent platform will benefit users and help eliminate the common challenges of estate management. Considering the unique period in time in which all this is taking place, we also talk about Covid's current and future impact on Exizent and the field in general.
2021-07-1532 min
Agile Digital TransformationPrateek Dayal - Why digital transformation can’t succeed without data privacy considerationsPrateek Dayal is the Chief Strategy and Product Design Officer at Aqilliz, a privacy-focused marketing company specializing in blockchain solutions.The recent updates to privacy regulations, coupled with the drastic increase in digital usage and data due to Covid, have been making people more and more aware of how their data is being used. Brands are keeping up, emphasizing their commitments to safeguarding privacy, and privacy has thus become a core tenet for digital-first brands. In this episode, we talk more in-depth about why privacy is so crucial to success with digital transformation and what companies can...
2021-07-0125 min
Agile Digital TransformationEvgeny Shadchnev - Executive coaching in a digital-first worldEvgeny Shadchnev is an executive coach and founder of Makers, Europe's first developer bootcamp. He makes use of the lessons learned from Makers to help leaders thrive in the digital age.In this episode, we talk about how coaching has evolved in the age of digital transformation, particularly focusing on the impact of Covid and the rise of remote work. We adopt both perspectives, discussing both new methods and challenges for coaches, as well as new leadership trends and new key skills needed for CxOs to succeed. Links & mentions:evgeny.coachevgeny...
2021-06-2424 min
Agile Digital TransformationPaul Oppong - How Project Management can adapt in the transformation agePaul Oppong is a project management and business transformation consultant who currently works for Sensei Project Solutions as project and portfolio management consultant.In this episode, we discuss the significant changes of the transformation age and the need for businesses to adapt to these changes. We focus on the field of project management and how it has been particularly effective due to the challenges of remote work. Paul also shares some examples from his work with clients before finishing with some future predictions and tips for project managers to thrive in the digital-first world.
2021-06-1734 min
Agile Digital TransformationScott Bales - The Future is Now: Professional services need to embrace digital agilityScott Bales is Vice President of Enterprise Solution Engineering and Delivery at the time intelligence company Replicon. Overseeing the service delivery group at Replicon, Scott has unique experience from both ends of the spectrum and thus really has his finger on the pulse of the key challenges of service providers and the benefits agility can offer them. In this episode, he talks more in-depth about why companies and organizations providing professional services need to embrace agility in order to better position themselves in a digital-first world, and how they can enable that with the right use of t...
2021-06-1027 min
Agile Digital TransformationSteve Pereira - Flow EngineeringSteve Pereira is the founder of the value stream consulting company Visible which helps boost productivity and efficiency of its clients' teams through a framework called flow engineering.In this episode, we diver deeper into the concept of flow engineering, exploring how it compares to similar approaches such as Agile and DevOps, and taking a closer look at value stream mapping which is a key component of flow engineering. Steve explains how he arrived at this specific approach and why it is so well positioned in the fast-changing digital environment in which we're living today.
2021-06-0346 min
Agile Digital TransformationTom Goodwin - Digital transformation in the debt collection industryTom Goodwin is Head of Growth at the UK fintech startup Just, the enforcement market integrator who is driving innovation in the debt collection sector.Debt collection is one of the industries which suffered a huge blow with the restrictions necessitated by Covid. Early on into the pandemic, however, Just got the idea of enabling part of the debt collection process to be done through a video call, and in January 2021, they won their court case which now allows this to happen.In this episode, we talk more in-depth about the court ruling, the impact...
2021-05-2734 min
Agile Digital TransformationBrant Cooper - The most common misconception about digital transformationBrant Cooper is a renowned entrepreneur and keynote speaker, New York Times bestselling author of The Lean Entrepreneur and the CEO and founder of Moves the Needle.Dedicated to helping startups and entrepreneurs succeed with digital for over two decades, Brant truly has his finger on the pulse of the most common digital transformation trends and pains, as well as a less obvious but nonetheless important misconception about digital transformation: that digitization is all there is to it.In this episode, we attempt to bust this myth by showing how true digital transformation requires a...
2021-05-2029 min
Agile Digital TransformationSteve Clark - Conversion Rate Optimization (CRO) in a post-Covid worldSteve Clark is the Head of Digital Growth at Tangent, a Digital Product & Design Agency from London, UK which helps renowned British and international brands realize their digital transformation needs.This episode focuses on Conversion Rate Optimization (CRO) and how the field is being impacted by the rise of digitalization and e-commerce usage due to Covid. We discuss how customer experience must adapt in order to accommodate huge amounts of new users and new buying trends of customers, as well as how and why direct-to-consumer brands can differentiate themselves and take advantage of these newly emerging trends.
2021-04-2236 min
Agile Digital TransformationNick Christensen - Tackling the pandemic with a dedicated Amazon teamNick Christensen is the Head of SEO and Analytics at the UK brand performance agency Threepipe Reply and the Managing Partner of their specialist Amazon team Emergent.In this episode, we talk about how and why Threepipe formed Emergent and discuss the specifics of selling on Amazon. We take a look at the differences between Amazon versus other similar platform, the habits and needs of Amazon shoppers, and how the rise of data is necessitating more and more powerful marketing software. Nick also includes some key pieces of advice for brands that are getting started with or...
2021-04-1529 min
Agile Digital TransformationFlorian Schwendner - Why open source is the best option for your digital footprintFlorian Schwendner is the Director of Partner Management for Central Europe at the digital experience company Acquia which is based on the open-source Drupal CMS.In this episode, we talk about why businesses should opt for open-source technologies for their digital presence. We discuss Drupal as the top choice among enterprise open-source CMS, with companies such as Pfizer being strong supporters of the project, and why the market is moving more towards open solutions lately. We also break down the differences between a content management system and a digital experience platform, and take a look at what...
2021-04-0823 min
Agile Digital TransformationEdmund Frey - The explosion of e-commerce due to the Covid pandemicEdmund Frey is the Chief Revenue Officer of Spryker Systems GmbH, a Germany-based commerce technology company that produces the Spryker Cloud Commerce OS.One of the most significant changes we're seeing lately in the digital industry is the explosion of e-commerce that began in 2020 with the Covid-mandated lockdowns. In this episode, we talk more about this, from the history of the evolution of e-commerce to the changes in commerce and customer experience in a post-Covid future. Edmund also shares some examples of how Spryker has empowered clients during this period and talks about how their business model...
2021-04-0134 min
Agile Digital TransformationMike Taylor - Blockchain technology and digital transformationMike Taylor is a project manager at Verum Capital, leading blockchain advisory firm based in Zurich, Switzerland which has been bringing the blockchain closer to global corporates, international institutions, governments and start-ups.In this episode, we discuss blockchain technology and how it has evolved and found new uses that address important real-world issues. Mike describes a few of Verum Capital's projects that he feels are especially impactful, such as their work for Georgia's Ministry of Justice. We close with a look at how the Covid pandemic is affecting blockchain adoption and what new use cases there can...
2021-03-2533 min
Agile Digital TransformationAndrew Beaney - How Agile can enhance collaboration in a post-pandemic worldAndrew Beaney is managing consultant at Box UK, an award winning enterprise software development company based in Wales, UK.In this episode, Andrew describes a project for a leading UK university which Box UK started working on just before the Covid pandemic hit and in which agile methodologies turned out to be extremely beneficial to the client's team. Kanban was chosen as the most suitable methodology for the project, with regular retrospectives and asynchronous communication being key factors of success, in particular the latter due to the pandemic and most people working from home.
2021-03-1830 min
Agile Digital TransformationMonte Zweben - Machine learning and its value in business and societyMonte Zweben is the CEO of Splice Machine, a data and machine learning company from California, and the host of their ML Minutes podcast.In this episode, we talk about the benefits of machine learning, with Monte giving some great practical examples of ML solving real-world problems across different industries. We also talk about the culture of innovation and experimentation in this field, focusing a little bit more on one of the latest and biggest recent trends in machine learning. We finish by addressing the changes in the digital industry due to the Covid pandemic and what...
2021-03-1125 min
Agile Digital TransformationRobert Craven - Growing your digital agency in times of disruptionRobert Craven is one of the UK's top experts and speakers on growing digital agencies and the founder of the Grow Your Digital Agency Initiative.Due to the nature of his work, Robert has seen first-hand how digital agencies have been affected by the Covid pandemic and he provides his deep and varied expertise in this episode. We cover the impact of the first wave of the pandemic and the key lessons learned there. We also take a look at how the accelerated digitalization which we've witnessed since early 2020 is opening up new opportunities for agencies, and...
2021-03-0437 min
Agile Digital TransformationPhilipp Melab - Enterprise-level decoupled CMS with GatsbyPhilipp Melab is the lead software engineer at the Switzerland-based digital agency Amazee Labs that specializes in creating high-end digital experiences utilizing Drupal, React and GatsbyJS.Recently, Amazee Labs have put Gatsby to great use on several of their projects for enterprise clients, either integrated with a data source such as Google Sheets or as part of a decoupled CMS solution. In this episode, we discuss how enterprise CMS differs from standard CMS and what "decoupled" CMS means. In the second part of the episode, we focus more on the GatsbyJS framework; Philipp explains how they found...
2021-02-2527 min
Agile Digital TransformationCyril Coste - Growth mindset and de-siloing for effective digital transformationCyril Coste is one of the top B2B influencers and experts in digital transformation. Based in the UK, he has served as consultant and advisor in many important digital transformation initiatives, in addition to founding and running several initiatives of his own. In the first part of this episode, we discuss the importance of having a growth mindset in business and what it means for a company to be growth-oriented. The second part focuses on how overcoming common organizational biases is key to successful de-siloing. We tie things together by taking a look at how having...
2021-02-1143 min
Agile Digital TransformationTaco Potze - Open Social, the open-source online community platformTaco Potze is the founder and CEO of Open Social, an open-source SaaS platform for building and managing online communities.In this episode, released just over a week after the launch of Open Social's new website, we talk about the platform's recent developments and their plans for the future. We discuss the choice of open source technologies for the platform, the redesign and the seed investment they received back in the summer which is enabling the new developments. Finally, we focus on the upcoming version of their platform, which will feature a decoupled architecture and makes use...
2021-01-2829 min
Agile Digital TransformationSylvain Moreau - Digital transformation in cultural institutionsSylvain Moreau is the Chief Sales Officer of Drupal projects at the French digital agency Axess, and he specializes in large Drupal websites for institutions.In this episode, we discuss how cultural institutions approach digital transformation. We start off with some of the key considerations of main benefits of digital transformation for these institutions, then Sylvain talks more in-depth about the numerous French cultural institutions they've worked with and the main trends they've seen, such as the digitalization of artworks. In the final part of the episode, we focus on their collaboration with Paris Musées, for w...
2021-01-1438 min
Agile Digital TransformationJosh Forte - Personalization and its value in customer experienceJosh Forte is an e-commerce and digital marketing professional and Online Channel Manager at Comporium, a communications and home security company from South Carolina, US.In this episode, we talk about personalization and how it factors into customer experience and digital experience in general. Josh and Tim discuss examples of personalization done right, compare different software for personalizing online experiences and go over the challenges posed to personalization by recent updates to online privacy. Finally, we discuss how the mass digitalization coupled with the explosion of e-commerce due to the pandemic has impacted the state of personalization.
2020-12-2930 min
Agile Digital TransformationTom Norman - Community and community managementTom Norman is a community management professional who has been helping people and businesses build online communities for the past five years and now runs the Kickstart Your Community project.In this episode, we dive into the importance of community in the digital sphere. We discuss the emergence of community as a key player of the industry in the past decade and cover some of the key considerations and benefits of a strong online community. Tom shares some key lessons learned from a particularly challenging recent project and provides some essential words of advice for successful community...
2020-12-1722 min
Agile Digital TransformationBaddý Sonja Breidert - Content strategyBaddý Sonja Breidert is the CEO and co-founder of the European digital agency 1xINTERNET as well as a board member of the Drupal Association.In this episode, we talk about content strategy and its role in digital strategy. We start with why a content strategy is so crucial at a time when content reigns, then we cover the key prerequisites for devising a content strategy, its value for businesses and its changing nature in an omnichannel, post-Covid digital reality. Baddý illustrates her points with some great practical examples and introduces tools that they frequently leverage at 1xINTERNET, suc...
2020-12-0343 min
Agile Digital TransformationKaleem Clarkson - The Remote Employee Experience (TREE)Kaleem Clarkson is the co-founder and Chief Operating Officer of Blend Me Inc., a US consultancy which helps businesses optimize their remote employee experience.In this episode, we discuss the remote employee experience, its recent transformations and its value to businesses in times of COVID-19 and the mass digitalization which the pandemic has triggered. Kaleem presents all the key steps of the employee experience through their TREE framework and excellently supports his points with rich practical examples. In addition, he addresses some common misconceptions and shortcomings when it comes to the employee experience and recommends more optimal...
2020-11-1953 min
Agile Digital TransformationFlorian Lorétan - Boosting developer happiness with DevOpsFlorian Lorétan is a European technology advocate and public speaker. As the CTO at the digital agency Wunder, he has helped foster a DevOps culture and implement processes to enable his developers to perform better.This is what this particular episode is about, namely, how leveraging DevOps can improve the work of developers by allowing them greater autonomy and enabling them to achieve true mastery of the technologies and practices they use. We discuss the basics of DevOps, the workflows, some of the key considerations, its overlap with agile software development, and some on-point practical examples o...
2020-11-0526 min
Agile Digital TransformationDavid Biden - Robotic process automation (RPA)David Biden is the CEO of the UK automation company human+ and the managing director of automation at the recently established technology group Foundry4. In this episode, we discuss RPA, or robotic process automation, and how implementing it in the right way can have organization-wide business benefits. As their name implies, human+ are strong believers in bringing automation closer to humans, so their work does not just revolve around technology, but also up-skilling workers and helping companies digitally transform more fully by helping them adopt this shift in mindset. Links & mentions:...
2020-10-2232 min
Agile Digital TransformationBrad Smith - Alignment of sales and marketingBrad Smith is a digital consulting expert from the UK and founder of Succeed Digital Consulting, which helps agencies better position themselves in the market and grow their digital business.In this episode, we discuss how important it is for sales and marketing teams to be aligned and work towards the same clearly outlined goals in order to truly bring value to a business. Brad describes the steps needed for alignment of sales and marketing, also including some concrete examples and addressing some of the main pitfalls that can cause a misalignment. Links & m...
2020-10-0836 min
Agile Digital TransformationSimon Wakeman - Automation and conversational AISimon Wakeman is the Chief Operating Officer at the UK technology group The Panoply and former Chief Growth Officer at GreenShoot Labs, a digital agency specializing in chatbots and conversational AI.In this episode, we talk about the role of automation in digital transformation, with a focus on conversational AI and similar technologies. We explore how they can help humans perform more efficiently, discuss some of the challenges that hinder widespread adoption of automation, and take a look back through the years at how much AI and chatbots have improved since their early iterations.
2020-09-2423 min
Agile Digital TransformationVicki Young - The role of brand in digital transformationVicki Young is the owner and CEO of Nalla Design, an award-winning branding agency from London that has been solving complex branding challenges from companies such as EY and Informa.This episode emphasizes the key role that a company's brand plays in its digital transformation, which encompasses the entire business rather than just being limited to design. Vicki highlights the main benefits of a strong brand and addresses both the challenges that can arise as well as the main considerations to tackle these challenges.Links and mentions:nalla.co.uknalla.co...
2020-09-1045 min
Agile Digital TransformationJulio E. Proano - Data-driven decision making in a digital strategyJulio E. Proano is the senior manager for social media channel strategy at the healthcare company Novartis. He is fascinated by data-enabled technological innovations and consequently a big proponent of data-driven decision making. This episode explores the importance of being data-driven in a digital strategy, highlights some of the main pitfalls for marketers when analyzing and acting on data, and addresses some of the concerns for data collection going forward. Julio also describes a very interesting and innovative use case of a data-driven application and some of its additional potentials. Links and mentions:...
2020-09-1033 min
Agile Digital TransformationWilliam Makower - Digital transformation lessons from the public sector for the private sectorWilliam Makower is the founder and managing director of the UK digital consultancy Panlogic Ltd. which has worked frequently with the UK government since the company's establishment in 1999. This episode discusses the lessons that the private sector can learn from the public sector in terms of digital transformation. Due to Panlogic's work within the public sector, William offers first-hand experience, interesting case studies and actionable advice to businesses in similar situations who may be facing some challenges. Links and mentions:william.makower@panlogic.co.ukinfo@panlogic.co.ukons.gov.uknhs.ukmacmillan...
2020-09-1030 min