Alexi Boyd - Podcast Details

Shows

Small Biz Matters: People, Policy, Purpose.EP#263 The Accounting & Business Expo 2025 SPECIAL PART 2Small Biz Matters: People, Policy, Purpose ~ Episode #263 Broadcast date: 20May25 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Experts and Special Guests live from Accounting & Business Expo 2025 Part 2 Welcome to Small Biz Matters: People, Policy, Purpose. I’m Alexi Boyd and I’m thrilled to be bringing you this special podcast – part 2 - recorded on the floor of the 2025 Accounting & Business Expo. There’s so much to learn when you attend a conference and they’re getting better every year. The accounting and business expo is definitely one for your calendar as a Must...

2025-05-2056 min

Small Biz Matters: People, Policy, Purpose.EP#262 ~ The Accounting & Business Expo 2025 SPECIALSmall Biz Matters: People, Policy, Purpose ~ Episode #262 Broadcast date: 29 Apr 2025 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Experts and Special Guests live from Accounting & Business Expo 2025 Part 1 Welcome to Small Biz Matters: People, Policy, Purpose. I’m Alexi Boyd and I’m thrilled to be bringing you this special podcast – part 1 - recorded on the floor of the 2025 Accounting & Business Expo. There’s so much to learn when you attend a conference and they’re getting better every year. The accounting and business expo is definitely one for your calendar as a Must...

2025-05-1357 min

Small Biz Matters: People, Policy, Purpose.EP#253 ~ Industrial Relations legislation. How does the Fair Work Ombudsman put policy into practice?Small Biz Matters: People, Policy, Purpose ~ Episode #253 Broadcast date: 10 Dec 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Anna Booth, Fair Work Ombudsman It’s been a big year for Small Biz Matters: People, Policy, Purpose and we’re finishing it off with a bang! This week we welcome Anna Booth, Australia’s Fair Work Ombudsman to discuss the changes to industrial relations legislation and what it means for small businesses now and into the future. And importantly, what does it mean for the Fair Work Ombudsman agency itself? Industrial relations a...

2024-12-0945 min

Small Biz Matters: People, Policy, Purpose.EP#252 ~ Personal insolvency numbers are on the rise but what’s the reality for small business?Small Biz Matters: People, Policy, Purpose ~ Episode #252 Broadcast date: 26 Nov 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Patrick Coghlan, Chief Executive Officer CreditorWatch There’s a lot of talk in the media right now about the state of small business. If you read across the mastheads and articles covering corporate and personal insolvencies, there’s always a mention of the small business community falling victim. Is it because of Covid? Is it because of the current economic conditions? Or is this the new norm? This week on Small Biz Matters, we welcom...

2024-11-2536 min

Small Biz Matters: People, Policy, Purpose.EP#251 ~ How a small business navigates the complex world of skilled migration?Small Biz Matters: People, Policy, Purpose ~ Episode #251 Broadcast date: 19 Nov 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Renee Baltov, Director The Barberhood Running a small business is complicated enough, but imagine throwing yourself into unpacking a complex area of policy like skilled migration to ensure that your small business can grow and then, helping other small businesses to do the same. My guest today on Small Biz Matters has done just that. Not only has she unpacked, understood and implemented skilled migration as part of her business model, but she uses her knowl...

2024-11-1837 min

Small Biz Matters: People, Policy, Purpose.EP#250 ~ Unpacking ASBFEO’s 14 Point Plan for Small and Family BusinessSmall Biz Matters: People, Policy, Purpose ~ Episode #250 Broadcast date: 29 Oct 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: The Hon Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman The Australian small business and family enterprise ombudsman has a plan. A 14 point plan. A guide. A list of recommendations to support small businesses to survive and thrive. Is it a comprehensive be-all-end-all or should it just be considered just a start? Governments have traditionally had problems compartmentalising small business policy, shoehorning them into a single department, or support program.. The...

2024-10-2824 min

Small Biz Matters: People, Policy, Purpose.EP#249 ~ How is Jobs and Skills Australia innovating to solve skills shortages?Small Biz Matters: People, Policy, Purpose ~ Episode #249 Broadcast date: 15 Oct 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Professor Barney Glover AO, Jobs and Skills Australia Commissioner For years surveys have told us that one of the biggest concerns for small businesses in almost every industry is finding the right people with the right skills, to get the job done. When unemployment statistics are discussed in small business circles it’s not just about the macro-economic number, there is real world impact. A tight labour market impacts on a small business ow...

2024-10-1538 min

Small Biz Matters: People, Policy, Purpose.EP#248 ~ People are at the centre of small business, how do we support them best? We ask an expertSmall Biz Matters: People, Policy, Purpose ~ Episode #248 Broadcast date: 1 Oct 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Leanne Faulkner, Small Business Wellbeing Advocate and founder of Fortitude at Work Advocates have long spoken about small business people being at the centre of the economy. They are the business, they live and breathe it and often describe it as their livelihood, not just a source of income. So, knowing this all too well, why do policy makers treat them the same way as large corporates, placing the same burden of regulation on people...

2024-10-0141 min

Small Biz Matters: People, Policy, Purpose.EP#247 ~ It’s election time! Let’s meet the Local CandidatesSmall Biz Matters: People, Policy, Purpose ~ Episode #247 Broadcast date: 10 Sep 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Janelle McIntosh (Labor), Nathan Tilbury (Independent), Warren Waddell (Liberal) If you were to ask a small business owner which level of government has the most impact on their business, to be honest, it would depend when you ask them. Right now small businesses are thinking about interest rates, rising complexities in compliance around hiring and keeping staff, cost of doing business and of course, the state of the economy right now. But frequently...

2024-09-1044 min

Small Biz Matters: People, Policy, Purpose.EP#246 ~ Regions Rising, the Regional Australia Institute 2024 Summit Learnings ~ The power of regional AustraliaSmall Biz Matters: People, Policy, Purpose ~ Episode #246 Broadcast date: 3 Sep 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Guests, CEOs and leaders in Regional Australia at the Regional Australia Summit The appeal of regional living is here to stay for thousands of metro movers, requiring new thinking and action on how the services, housing, and skills landscape will develop to meet this ongoing demand across the country. Important economic and social transitions are underway, and regional Australia is at the frontline of this change. That’s the focus of the 2024 Regional Au...

2024-09-0337 min

Small Biz Matters: People, Policy, Purpose.EP#245 ~ The BusinessNSW Conditions Survey: Solid framework, insightful data and valuable info to influence policySmall Biz Matters: People, Policy, Purpose ~ Episode #245 Broadcast date: 20 Aug 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Dr Sherman Chan, Chief Economist at Business NSW Dr Sherman Chan is one of those few economists who, when they explain a complex problem, it makes sense. That’s why whenever you attend a BusinessNSW event where she is presenting or read their quarterly Business Insights data report, the science of economics becomes a little clearer. Small business is on the roller coaster of macro economic conditions, and its currently on the downward si...

2024-08-2031 min

Small Biz Matters: People, Policy, Purpose.EP#244 ~ How to build refugee economic empowerment for the whole Australian economySmall Biz Matters: People, Policy, Purpose ~ Episode #244 Broadcast date: 6 Aug 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Huy Truong Co-Founder and Executive Chairman at Thrive Refugee Enterprise Recent data from Australian Small Business and Family Enterprise Ombudsman shows one out of three small business owners (34%) were born outside of Australia. Migrants and refugees are more likely to be successful in business ownership; they may have previously run a successful business or simply have the unique skills from challenging life circumstances which bring the tenacity and grit to run a small business.

2024-08-0635 min

Small Biz Matters: People, Policy, Purpose.EP#243 ~ What are the key areas of policy affecting regional Australia right now and who's fighting to make it right?Small Biz Matters: People, Policy, Purpose ~ Episode #243 Broadcast date: 30 July 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Liz Ritchie, CEO at Regional Australia Institute The latest Regional Australia Institute report Regional Movers Index (created in partnership with CommBank Business and Institutional) highlights fascinating trends in our nation's population movements. Metro to regional relocations are now 20% above pre-Covid levels with 24% more people moving from capital cities regions compared with the opposite direction. That’s a net migration out of our cities into our regional towns! With such a large change population an...

2024-07-3033 min

Small Biz Matters: People, Policy, Purpose.EP#242 ~ Today's inspiring guest is young, driven and a sustainability innovatorSmall Biz Matters: People, Policy, Purpose ~ Episode #242 Broadcast date: 23 July 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Alexandra Cannizzaro, Founder of Platform Zero With so much going on in the world, it’s time to be inspired on Small Biz Matters. Our guest is a founder, has spent most of her working life since 2014 in the industry and a changemaker. She’s the sort of person that sees a problem and knows that she’s the right person to fix it. As the old adage goes, if you want something done right do it...

2024-07-2331 min

Small Biz Matters: People, Policy, Purpose.EP#241 ~ What can we do to save Australian restaurants and cafes from disaster?Small Biz Matters: People, Policy, Purpose ~ Episode #241 Broadcast date: 16th July 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Wes Lambert CPA, FGIA, CAE, MAICD and CEO Australian Restaurant & Cafe Association Wes Lambert describes himself as passionate about advancing the interests of the hospitality industry through advocacy, education, and leadership. He has over 24 years of experience in the hospitality industry, a deep understanding of the challenges and opportunities facing the sector, as well as the skills and tools to deliver solutions that meet the needs of businesses. But more than that...

2024-07-1640 min

Small Biz Matters: People, Policy, Purpose.EP#240 ~ Unlocking the Consumer Data Rights Future for Small Business ConsumersSmall Biz Matters: People, Policy, Purpose ~ Episode #240 Broadcast date: 9th July 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Live from the Fintech Australia 2024 CDR Summit This week we were live from Fintech Australia’s CDR Summit for a very interesting discussion on why small biz mattes and why does Consumer Data Rights matter to our community – the advisors, the small businesses and the Fintech industry. Panellists were Eric Tsang, CEO and Co-founder Skript Grant Augustin, Managing Director SISS Data Services Simeon Duncan, Senior Manager of International Corp...

2024-07-0945 min

Small Biz Matters: People, Policy, Purpose.EP#239 ~ Understanding the lifecycle and mindset of Queensland small businesses. What makes the sunshine state unique?Small Biz Matters: People, Policy, Purpose ~ Episode #239 Broadcast date: 2nd July 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Dominique Lamb, the QLD Small Business Commissioner Queensland is a unique part of the world, not only for its natural beauty, incredible tourism industry, but it’s people. And it’s Queensland’s people that are at the heart of small business. From agriculture to retail to tourism to metro and regional areas they are as diverse as any other part of Australia. Unique to Queensland is their passionate, experienced small business commis...

2024-07-0238 min

Small Biz Matters: People, Policy, Purpose.EP#238 ~ An update from ASBFEO – procurement plans, social media bullies and the impact of policySmall Biz Matters: People, Policy, Purpose ~ Episode #238 Broadcast date: 25th June 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Hon Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman I get cross when people say there’s no one representing small businesses. Not only do we have great business leaders and industry associations speaking up (often as volunteers or with relatively low funding or pay) but we have business peaks like COSBOA standing up for ONLY the concerns and needs of small business. By far the most empowered and collaborative of our re...

2024-06-2537 min

Small Biz Matters: People, Policy, Purpose.EP#237 ~ How does the ATO work with associations and industry groups to support small businesses to meet their tax obligations?Small Biz Matters: People, Policy, Purpose ~ Episode #237 Broadcast date: 18th June 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Will Day, Deputy Commissioner Small Business at Australian Taxation Office We are pleased to be joined on Small Biz Matters by those in government who are really at the coalface of supporting small business. Today we welcome Will Day, Assistant Commissioner in charge of small business at the Australian Tax Office. So why did we ask the ATO on the program you may ask? Well, as difficult as it may be, whilst...

2024-06-1834 min

Small Biz Matters: People, Policy, Purpose.EP#236 ~ Unravelling the future of AccountTech with experts in the accounting and AI fieldsSmall Biz Matters: People, Policy, Purpose ~ Episode #236 Broadcast date: 4 June 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Roger Gregg, Sabby Gill, Aly Garrett We all know that data, in the wrong hands can be destructive. But we also know the power of data to make us more efficient, save us time and the potential to make us better advisors and business owners. There’s a tug of war going on right now. As small businesses, advisors and Fintech companies, how do we work together to simultaneously embrace data’s potential and...

2024-06-0444 min

Small Biz Matters: People, Policy, Purpose.EP#235 ~ Budget Special Part 2! Plus, how do Australian small businesses compare with their international counterpartsSmall Biz Matters: People, Policy, Purpose ~ Episode #235 Broadcast date: 28 May 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Gavan Ord, Policy Adviser CPA Australia What could be better than one Budget Special?? Two!! That’s right, we are the only dedicated small business policy and advocacy analysis radio program so its important we bring you the budget experts to really help you understand what the Budget means for you. If you missed last week’s episode, we had a jam-packed show filled with experts on budget night for their immediate reactions and...

2024-05-2837 min

Small Biz Matters: People, Policy, Purpose.EP#234 ~ The Small Business May 2024 Budget SpecialSmall Biz Matters: People, Policy, Purpose ~ Episode #234 Broadcast date: 21 May 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: David Harding, Executive Director BusinessNSW and expert guests from the Budget Lockup There’s not a lot of small businesses that wait with bated breath each budget night for what’s in it for them, but there is a handful of experts looking out for the needs of small businesses in every single budget. They include Peak business groups, community organisations, industry groups and advocates from all over the country. Each budget night, they...

2024-05-2144 min

Small Biz Matters: People, Policy, Purpose.EP#233 ~ Navigating the Energy Transition. Who is representing small business in economy wide change?Small Biz Matters: People, Policy, Purpose ~ Episode #233 Broadcast date: 14 May 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Dr Brendan French, CEO of Energy Consumers Australia There are some big changes coming down the pipeline for small business; and it involves an input every business needs: Energy. Whether you’re located in a small country town or the middle of a major shopping centre in the middle of the CBD, the energy transition is marching towards net zero with or without you. And the changes will affect many aspects of your business; from th...

2024-05-1429 min

Small Biz Matters: People, Policy, Purpose.EP#232 ~ Closing remarks from the 2024 COBSOA National Small Business SummitSmall Biz Matters: People, Policy, Purpose ~ Episode #231 Broadcast date: 30 April 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Hon Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman Back in April 2024, Small Biz Matters was lucky enough to attend the Council of Small Business Organisations Australia’s National small business summit. COSBOA is the peak body representing the entire small business community in policy, advocacy and media on the national stage. It speaks directly to ministers and departments and policy makers everywhere. So you can imagine the importance pla...

2024-05-0726 min

Small Biz Matters: People, Policy, Purpose.EP#231 ~ Mergers and acquisition law changes - whos' thinking about small business?Small Biz Matters: People, Policy, Purpose ~ Episode #231 Broadcast date: 30 April 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Gina Cass-Gottlieb, Chair, Australian Competition Consumer Commission Competition is a major part of law reform which affects all small businesses. Whether it’s a small grocer in a regional town or a newsagent in a major city’s shopping centre, having a level playing field is paramount to small business community survival. And without it, there is a serious impact on communities themselves. A reduction in foot traffic as a new shop...

2024-04-3044 min

Small Biz Matters: People, Policy, Purpose.EP#230 ~ What is the PPSR and why do small businesses, associations and advisors need to know about this tool?Small Biz Matters: People, Policy, Purpose ~ Episode #230 Broadcast date: 23 April 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Tim Beresford CEO Australian Financial Security Authority So many acronyms, so little small business time. But the PPSR is one you and your advisors should know about. Why? Because it’s free, it helps to protect your assets and your business. PPSR stands for the Personal Property Securities Register which is an official government register; a public noticeboard of security interests in personal property that is managed by the Registrar of Personal Property Securities. According to...

2024-04-2340 min

Small Biz Matters: People, Policy, Purpose.EP#229 ~ The Franchise Code review - what does a review mean for small businesses in the sector?Small Biz Matters: People, Policy, Purpose ~ Episode #229 Broadcast date: 16 April 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Dr Michael Schaper, Board Chair, small business advocate and policy specialist There is a sector of the small business community that is even more regulated than others but there is a good reason for that. Due to some bad actors in the sector in the past, Franchising has been under scrutiny and so has the Government and the way the Franchise code is managed. It’s not just stock or a shop or a...

2024-04-1635 min

Small Biz Matters: People, Policy, Purpose.EP#228 ~ Environmental, Social, Governance. How can policy makers reduce the burden of ESG reporting on small businesses?Small Biz Matters: People, Policy, Purpose ~ Episode #228 Broadcast date: 9 April 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Dr Stephen Morse, ESG Strategist & Founder Unchained & Serena Stewart Head of Strategic Partnerships, Business/Law School at UTS If you asked a small business owner if they had processes which showed consideration, fairness and equality when hiring new staff, that they were making considerable effort to reduce their impact on the environment and be more sustainable, and had all their paperwork up to date with ASIC; the vast majority would say yes, they were working...

2024-04-0951 min

Small Biz Matters: People, Policy, Purpose.EP#227 ~ Sandy Chong One of the most influential industry leaders. What drive these advocates?Small Biz Matters: People, Policy, Purpose ~ Episode #227 Broadcast date: 2 April 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Sandy Chong, CEO of Australian Hairdressing Council There is a sector of the small business community who has always been on the business frontline and constantly impacted by macro and micro economics. They are the embodiment of small business people : First in line to feel it when consumers tighten their belts, often holding together a regional community, quick to feel the pain of supply chain issues, wondering how they’re going to pay...

2024-04-0230 min

Small Biz Matters: People, Policy, Purpose.EP#226 ~ Why should Regional, Rural and Remote communities be front and centre of small business policy planning? We ask a passionate thought leader.Small Biz Matters: People, Policy, Purpose ~ Episode #225 Broadcast date: 19th March 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Elizabeth Skirving, CEO of Rural Business Tasmania Small businesses are often (when it is convenient) referred to as the “backbone of the economy” but nothing could be closer to the truth in regional, rural and remote communities. They literally are the fabric binding economic success, growth, jobs, training and the survival of many communities. Its not the big businesses running down the flooded or fire ravaged high streets supporting comm...

2024-03-1832 min

Small Biz Matters: People, Policy, Purpose.EP#225 ~ Big Tech sometimes plays the smallbiz advocate but do they really represent the small business voice?Small Biz Matters: People, Policy, Purpose ~ Episode #225 Broadcast date: 5th March 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Emma Clarke, Chief Operating Officer, Mable Increasingly, big tech companies are playing the role of advocate on behalf of their small business users. Some even have branches dedicated to governance and ensuring the data is aggregated, safe to share and presented so policymakers can read it as a reflection of what matters most to small businesses. There are some tech companies who use their data for the power of...

2024-03-0436 min

Small Biz Matters: People, Policy, Purpose.EP#224 ~ How do economists influence policy inside and outside of government?Small Biz Matters: People, Policy, Purpose ~ Episode #224 Broadcast date: 27th February 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Stephen Walters, Chief Economist Business Council of Australia (BCA) There is a group of boffins who wield influence and power in Canberra and across the state and local governments too. And it is just as well since they know the effect of policy and politics on businesses and the economy as a whole. But the big question we’re going to ask today is how well do they understand and reflect the...

2024-02-2639 min

Small Biz Matters: People, Policy, Purpose.EP#223 ~ Resilience in Action - how a thriving refugee business builds on a foundation of struggle to continue to overcome business hurdles and success.Small Biz Matters: People, Policy, Purpose ~ Episode #223 Broadcast date: 20th February 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Dr Suji Sanjeevan, co-founder Light & Glo Designs Resilience is one of those words that is overused and bandied about when describing small businesses. After Covid it can probably be adopted by every small business that still has their head above water. But today’s story is unique and our guest has come all the way from Melbourne to share her story with us, and inspire our small business listeners. Dr...

2024-02-1941 min

Small Biz Matters: People, Policy, Purpose.EP#222 ~ Translating policy into practice: What do the new Industrial Relations laws mean for your business?Small Biz Matters: People, Policy, Purpose ~ Episode #222 Broadcast date: 13th February 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Natasha Hawker, Managing Director Employee Matters It is all the politicians and business leaders are talking about right now: the new Industrial Relations Reforms passed by Parliament recently after months and months of negotiations. The business groups representing small businesses aren’t happy, the industry associations having been campaigning for months, and small businesses themselves and once again, lost. I suppose they’ll have their say at the next election. But in t...

2024-02-1241 min

Small Biz Matters: People, Policy, Purpose.EP#221 ~ The Intuit GetConnected Conference Smallbiz Learnings: AI, Advocacy, Advisors and Open BankingSmall Biz Matters: People, Policy, Purpose ~ Episode #221 Broadcast date: 30th January 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: The speakers and attendees at the Intuit GetConnected23 conference! Conferences are a great way to connect with your peers, learn the latest industry trends and grab some swag! And last year’s Intuit GetConnect conference was no exception. But what made this accounting and bookkeeping get together different was the quality of the discussions and the focus on the future of tech. A big focus for me at the co...

2024-01-2935 min

Small Biz Matters: People, Policy, Purpose.EP220 ~ What is the role of .au Domain Administration in the digital space and how does this affect small business?Small Biz Matters: People, Policy, Purpose ~ Episode #220 Broadcast date: 23th January 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Rosemary Sinclair AM, CEO of au.Domain Administration With decades of experience as a leader and advocate in the telecommunications industry, today’s guest is no stranger to policy, international diplomacy and being at the helm of industry bodies, powerful advocacy organisations and having the ear of Government. As the CEO of auDA, the administrator and self-regulatory policy body for Australia’s country code Top Level Domain, the .au domain, she head...

2024-01-2233 min

Small Biz Matters: People, Policy, Purpose.EP219 ~ Digital Identity is coming. So what does this mean for you and your small business?Small Biz Matters: People, Policy, Purpose ~ Episode #219 Broadcast date: 16th January 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: John Shepherd PSM, First Assistant Secretary, Digital Identity Taskforce, Dept Finance You don’t have to be a Fintech or a tech company to work with data as a small business owner. We work on a daily basis with business data, integrated personal information and the data held on behalf of our customers. For most, it’s just contact information in a CRM but small businesses are becoming increasingly aware that even...

2024-01-1533 min

Small Biz Matters: People, Policy, Purpose.EP#218 ~ What is the future of small business advocacy in 2024 and beyond?Small Biz Matters: People, Policy, Purpose ~ Episode #218 Broadcast date: 9th Jan 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Kate Carnell AO There are few people in Australia with more experience in small business policy, advocacy and purpose than Kate Carnell AO. Her resume as a community leader is impressive. Aside from a long career in policy and politics, Kate for five years fiercely fought for all small businesses as the Australian Small Business and Family Enterprise Ombudsman. Prior to that she was the CEO of the Australian Chamber of...

2024-01-0833 min

Small Biz Matters: People, Policy, Purpose.EP#217 ~ The tech StartUp world seems the darling of government industry policy. But is that the reality?Small Biz Matters: People, Policy, Purpose ~ Episode #217 Broadcast date: 12th December 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Murray Hurps, StartUps Director, University of Technology, Sydney The tech StartUp world is sometimes seen as the darling of government industry policy. Fast paced, fast growth, its an exciting world filled with hard working entrepreneurs. They tried to woo this sector by encouraging private investment, boosting funding and creating new opportunities to rapidly grow. But how do they talk to the sector to find out what they really want? How is t...

2023-12-1134 min

Small Biz Matters: People, Policy, Purpose.EP#216 ~ ATMS knows about health, women, the economy, and micro business. How do they represent small business across so many policy areas?Small Biz Matters: People, Policy, Purpose ~ Episode #216 Broadcast date: 5th December 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Christine Pope - Director at Australian Traditional Medicine Society ATMS is uniquely positioned to advise Government on health, women, the economy and micro business. How do they juggle multiple policy areas and represent their small businesses? Women are core to the success of the Australian health economy and the same goes for traditional medicine. The vast majority of Australian Traditional Medicine Society members are women, micro business, working from h...

2023-12-0436 min

Small Biz Matters: People, Policy, Purpose.EP#215 ~ ACCAN, who is the organisation fighting for small business people’s rights in the telecommunications industry?Small Biz Matters: People, Policy, Purpose ~ Episode #215 Broadcast date: 28th November 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Andrew Williams, CEO Australian Communications Consumer Action Network (ACCAN) This week on the show we welcome Andrew Williams, CEO Australian Communications Consumer Action Network (ACCAN). After the recent (and increasingly frequent) interruptions and disruptions caused by the telecommunications powers-that-be, small businesses can feel as though they are helpless victims of these events, with no power or voice to stop them. Well, we are here to tell you there is an advocacy...

2023-11-2636 min

Small Biz Matters: People, Policy, Purpose.EP#214 ~ How does ABS’ powerful data lead to informed policy for small business?Small Biz Matters: People, Policy, Purpose ~ Episode #214 Broadcast date: 21st November 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Bjorn Jarvis, Head of Labour Statistics at Australian Bureau of Statistics This week on the show we welcome Bjorn Jarvis is the head of the labour statistics program at the ABS. Why are we talking to the ABS? what has this got to do with my small business? Because they are advocates for the power of high quality statistics in understanding the Australian economy and society, and in informing important decisions...

2023-11-2035 min

Small Biz Matters: People, Policy, Purpose.EP#213 ~ How bookkeepers advise their small business clients and how ICB advises GovernmentSmall Biz Matters: People, Policy, Purpose ~ Episode #213 Broadcast date: 14th November 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Rob Marshall, GM Community Engagement and Education at Institute of Certified Bookkeepers Let’s dive into the world of member associations. Bookkeepers and accountants are critical to your small business success. Assisting with compliance, getting set up and keeping all of your financial ducks lined up, and support as you grow and evolve your business. You ask them for advice not only about your numbers but staffing, human resources, cy...

2023-11-1330 min

Small Biz Matters: People, Policy, Purpose.EP#212 ~ Highlights from Xerocon 2023 ~ What will be the impact of AI on the Fintech industry and small business?Small Biz Matters: People, Policy, Purpose ~ Episode #212 Broadcast date: 7th November 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: The stars of Xerocon! EP#212 ~ Highlights from Xerocon 2023 ~ What will be the impact of AI on the Fintech industry and small business? Back in August I was invited to attend Xerocon where I interviewed captains of industry, economists and innovative app founders to find out what they think will be the impact of AI on the Fintech Industry. All small businesses are well on their w...

2023-11-0640 min

Small Biz Matters: People, Policy, Purpose.EP#211 ~ The Australian Retailers Association is celebrating 120 years - what makes a successful association last? With Paul Zahra, CEO ARASmall Biz Matters: People, Policy, Purpose ~ Episode #211 Broadcast date: 31st October 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Paul Zahra, Chief Executive Officer at Australian Retailers Association EP#211 ~ The Australian Retailers Association is celebrating 120 years - what makes a successful association last? With Paul Zahra, CEO ARA Today we welcome Paul Zahra, the CEO of the Australian Retailers Association. It is their 120 year anniversary so we are going to talk about how they represent their 50,000 retail shopfronts throughout Australia. what makes a successful association last? As a...

2023-10-3029 min

Small Biz Matters: People, Policy, Purpose.Welcome back to Small Biz Matters!Small Biz Matters: People, Policy, Purpose ~ Episode #210 Broadcast date: 24th October 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Hon Bruce Bilson, the Australian Small Business and Family Enterprise Ombudsman I sat down with The Hon. Bruce Bilson, the Australian Small Business and Family Enterprise Ombudsman to discuss how small businesses can be more involved in policy and what ASBFEO does to support small business. In what way do they speak on behalf of the small business community represent us in Government consultations – particularly in difficult policy areas. We...

2023-10-2433 min

Small Biz Matters: People, Policy, Purpose.Reconnecting to global markets - what opportunities await in overseas markets? With special guest Trena Blair, CEO of FD Global ConnectionsSmall Biz Matters – #208 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 18 May 2021 We all live, work and spend money in a global economy. E-commerce, virtual assistants, zoom calls & remote working are not new concepts. So what’s stopping you from operating your business globally? As a small business we can struggle to see the bigger picture - scaling, growing internationally, a true global business - concepts which can seem out of reach for most of us. But what if this was a...

2021-05-1833 min

Small Biz Matters: People, Policy, Purpose.Equity & Equality. It's time for small business to take the lead With special guest Cathy Ngo, Founder of Keynoteworthy, Equity & Inclusion ChangemakerSmall Biz Matters – #207 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 11 May 2021 You couldn’t get more topical than this at the moment. Equality, fairness and equity in the workplace. Our country’s leaders have failed so can the small business community become the leaders in this space and embrace a new philosophy around fair and equitable discussions? The reality is many small businesses don’t even know what their obligations are, let alone how to be equitable, fair and equal whe...

2021-05-1127 min

Small Biz Matters: People, Policy, Purpose.Financial gain, minimal pain Navigating the ever shifting sands of small business finance With special guest David Gandolfo, Chair of Advocacy at CAFBASmall Biz Matters – #206 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 4 May 2021 That’s where the brick walls start to pop up. In the last 12 months things have changed; lending criteria, requirements for financial fitness, what the banks are looking for and looking at have evolved. The goalposts have shifted. So who can you turn to, to untangle the maze? Today we welcome David Gandolfo, Chair of Advocacy at CAFBA Commercial and Asset FInance Brokers Association of Australia to ex...

2021-05-0435 min

Small Biz Matters: People, Policy, Purpose.Beyond Blue's New Access for small business owners program. How can it help you? With special guest Tim Hoopmann, Beyond Blue SpeakerSmall Biz Matters – #205 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 27 April 2021 Small business can be an incredible ride: exhilarating, rewarding, fulfilling, exhausting, challenging, and sometimes depressing. How do you ride the highs and lows without completely burning out? And as a small business owner where can you find the strategies and support you need, particularly when you’re going through those tough times? In today’s Small Biz Matters show we’re joined by Tim Hoopmann, Beyond Blue Speaker, who is goi...

2021-04-2742 min

Small Biz Matters: People, Policy, Purpose.What's the age-old problem for small business? It's not cashflow - it's parking! With special guest Michael Doherty , Head of Business Development for Smarter City SolutionsSmall Biz Matters – #204 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 20 April 2021 As councils and governments try to balance the needs of the environment, accessibility, urban infrastructure and private developments, small business can often be left to last in the consultation process. But if you’ve ever attended any kind of small business key stakeholders consultation group, a new networking event or even headed to a new venue in an unfamiliar area, you’ll learn that a key issue for small b...

2021-04-2035 min

Small Biz Matters: People, Policy, Purpose.The future of Hospitality in Australia? A leaders thoughts on the industry-wide shutdown With guest Shaun de Vries Hospitality Expert & AdvocateSmall Biz Matters – #203 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 13 April 2021 It’s been tough for everyone these last 12 months but conceptually, it’s been difficult for those of us who are largely soldiering on to understand what it means, really means, to be shut down. We think of the inconvenience, the hassle of wearing a mask and of course, the hit to the bottom line. So what is it really been like when an entire industry, worldwide, is brought...

2021-04-1332 min

Small Biz Matters: People, Policy, Purpose.LinkedIn Update.... from the only one who knows how. A Ninja! With special guest Jillian Bullock, the LinkedIn NinjaSmall Biz Matters – #201 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 30 March 2021 LinkedIn is the place to be if you’re B2B, we all know that. But are we getting to messaging, profile and social strategy correct? How can we possibly understand the algorithm (which keeps changing) and how can you tell if your message is even making a difference? Like all social media there’s the good, the bad and the ugly. You still need to be yourself, polite...

2021-03-3044 min

Small Biz Matters: People, Policy, Purpose.ONshoring is better for the economy, communities and your small business. Why? With expert guest Jo Palmer, Founder & Managing Director Pointer RemoteSmall Biz Matters – #200 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 23 March 2021 In the last 12 months policy makers, regional communities, corporates and small businesses all sat up and have taken notice of remote working. But it’s not a new normal for regional communities. Part of the evolution of the Tree Change Sea Change concept is the move towards working remotely. So, corporate does it, government does it, but for once small business has been a little bit slow off the m...

2021-03-2248 min

Small Biz Matters: People, Policy, Purpose.How can the ATO help you and your small business navigate the uphill battle? With special guest Andrew Watson, Assistant Commissioner – Small Business Experience, Australian Tax OfficeSmall Biz Matters – #199 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 16 March 2021 The silver bullet vaccines are being rolled out and the economy appears to slowly be getting back on its feet. But a recovery for small business is unique and much more unpredictable than that of our larger counterparts. Remember that we span all sectors of the economy, all geographical regions of this huge country, all spaces available; and across all cultures and diversity our society is made up of...

2021-03-1537 min

Small Biz Matters: People, Policy, Purpose.Don't be a Copy of a Copy! Should you differentiate or distinguish? With special guest Stella Gianotto, BrandForBrandsSmall Biz Matters – #198 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 28 February 2021 With more and more small businesses becoming fluent with social media landscape (and all of it’s platforms) we find ourselves in a changing world where we used to dominate with thousands of views and have become almost invisible. As small businesses,competition can drive us to be unique, genuine and clarify what you offer to your clients but it can also make us fearful of change. A dip i...

2021-02-2739 min

Small Biz Matters: People, Policy, Purpose.Latest Regular Update From The Aust Bureau Of Statistics Special Guest John Shepherd, Industry Statistics Division & Bjorn Jarvis Labour StatisticsSmall Biz Matters – #197 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 23 February 2021 Time to get excited about statistics. No, really! As small business owners we are often reminded to learn who our ideal client is and research this with gusto until we have a perfect image in our minds as to who they are and what makes them tick. We normally gather this info from anecdotal experiences and conversations with other business owners or mentors. But what if all...

2021-02-2231 min

Small Biz Matters: People, Policy, Purpose.February 2021 Update from ASBFEO & Small Biz Matters With special guest Kate Carnell the Australian Small Business and Family Enterprise OmbudsmanSmall Biz Matters – #196 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 14 February 2021 Small Biz Matters is proud to announce our ongoing collaboration with the Australian Small Business and Family Enterprise Ombudsman through regular updates from Kate Carnell about all ASBFEO is doing to advocate and support small businesses. In the fourth third of the series Kate Carnell will update us about ASBFEO’s response to the crisis facing small business. This week we’re updating you on: Insolvency changes a...

2021-02-1935 min

Small Biz Matters: People, Policy, Purpose.Aust Govt vs Google with small business in the middle. Plus, Digital Solutions to jump start your business.Small Biz Matters – #195 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 9 February 2021 So the Australian Government in defence of one industry, has decided to take on the giants of the tech world and this may affect that proportion of small businesses that rely on those giants for marketing, sales, data storage, functionality, admin, our processes.... Pretty much everything. I know what you’re thinking - that’s basically all of us. It’s like a David and Goliath battle with small bus...

2021-02-1854 min

Small Biz Matters: People, Policy, Purpose.What of the future of Manufacturing in Australia? A leader’s thoughts on sustainability, diversification & collaboration. With special guest Ben Joseph, Managing Director at JoscoSmall Biz Matters – #194 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 2 February 2021 According to our guest Ben Joseph, manufacturing in Australia is the one sector in which you SHOULDN’T niche. With tight margins, a globally competitive industry and fragile supply chains, a lack of diversification can mean you can’t adapt fast. For instance, when a global shutdown strikes how can you pivot your way out of that one? The industry, like all other small businesses, has learned a great deal from 20...

2021-02-1633 min

Small Biz Matters: People, Policy, Purpose.Who better to financially diagnose 2020 and give 2021 a prognosis, than three giants of the small business accounting world? Broadcasting Receiptbank’s Panel of Accounting ExpertsSmall Biz Matters – #193 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 26 January 2021 Have you ever wondered what your accountant and bookkeeper really thinks? How about tapping into that wealth of expertise to gain an understanding of the transition between 2020 to 2021 and the potential impact on your small business? Last week I was lucky enough to be invited by ReceiptBank to moderate a panel of such experts; tapping into the knowledge, experience and opinions from three giants of the accounting and boo...

2021-01-2650 min

Small Biz Matters: People, Policy, Purpose.CISCO's Webex announcement - will it improve the world of online working for small business and help you adapt in 2021 With Peter Self, Director CiscoSmall Biz Matters – #192 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 19 January 2021 Despite changing location, updating tech to stay home, avoiding contact with others, and moving all of our pertinent business data into the cloud we still manage to be interrupted by people with those pesky online meetings! You can’t escape meeting people on a screen but is this new way of interacting an improvement to the way we work; or one giant distraction? Depending on who you talk to and witho...

2021-01-1922 min

Small Biz Matters: People, Policy, Purpose.Being Government ready - are you ready to procure to the biggest client possible? With special guest Thomas Pollock from THINQ LearningSmall Biz Matters – #191 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 11 January 2021 Apparently, there’s a fair amount of government money flying around as a result of a pandemic and it’s up for grabs if you just know where to look. No matter which side of politics you fall we all have to agree that the Australian economy and the Australian Government came into this COVID induced recession in the best possible position. And small businesses should be at the fro...

2021-01-1124 min

Small Biz Matters: People, Policy, Purpose.Start 2021 with a different kind of innovation - creativity. Special guest Melony Smirniotis, Visual Artist & owner of Gallery11:11 Studio & Art spaceSmall Biz Matters – #190 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 11 January 2021 Many would say 2020 may not have been the perfect time when it came to setting up an art gallery in suburban Sydney but it WAS the perfect time to bring together community, support local small businesses and offer a platform for creative minds to flourish in a difficult time. So really, it WAS the perfect time to establish a suburban art gallery! So what does it tak...

2021-01-1128 min

Small Biz Matters: People, Policy, Purpose.When is it time for a Small Business Intervention? With special guest Tulsi van de Graaff, Communication and Conflict Expert, Brave People SolutionsSmall Biz Matters – #189 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 30 November 2020 It’s pretty difficult these days to run a small business and be free of the conflict experience. From managing staff to negotiating with suppliers and clients, it’s bound to happen at some point. And then there’s the serious conflict scenarios such as between business partners or family members which, when you add personal life into the mix, can be very destructive. Because we ourselves are human who...

2020-12-1038 min

Small Biz Matters: People, Policy, Purpose.With special guest Kate Carnell the Australian Small Business and Family Enterprise OmbudsmanSmall Biz Matters – #188 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 19 November 2020 Small Biz Matters is proud to announce our ongoing collaboration with the Australian Small Business and Family Enterprise Ombudsman through regular updates from Kate Carnell about all ASBFEO is doing to advocate and support small businesses. In the third of the series Kate Carnell will update us about ASBFEO’s response to the crisis facing small business. This week we’re updating you on: Insolvency changes and acces...

2020-12-0829 min

Small Biz Matters: People, Policy, Purpose.Small Business Insights and the power of data for good. With special guest Trent Innes, Managing Director Xero Aust & AsiaSmall Biz Matters – #187 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 19 November 2020 In the world of small business data is everything. It helps us to control cash flow, maintain client relationships, streamline basic and complex processes and give us the confidence to know the decisions we make are based on real, up to date information. And the explosion of cloud based accounting software is what has given small business a power of on-demand financial data to be used in ways we...

2020-11-1932 min

Small Biz Matters: People, Policy, Purpose.How does a local council support small businesses and works with advocacy groups? With special guest Steven Head, General Manager of Hornsby Shire CouncilSmall Biz Matters – #186 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 17 November 2020 It’s all about Local right now. Shop Local, Buy Local, Support Local - it’s everywhere! And it doesn’t get more local than your local council. Their role in the community is constantly evolving - it’s not just about Rates, Rubbish & Roads these days; we have an expectation that our local representatives understand how we operate not only as citizens but businesses too, and support us in that journe...

2020-11-1729 min

Small Biz Matters: People, Policy, Purpose.MeetMagic - reinventing the concept of the business meeting With special guest Carl Gough, Founder of MeetMagicSmall Biz Matters – #185 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 10 November 2020 I realised recently that I haven’t had a real life disruptor on Small Biz Matters before. Someone who recognises early the potential, uniqueness and well, the magic of their idea. Coupled with a desire to make true change, disruptors are a special type of entrepreneur. Carl Gough, the Founder of MeetMagic is one such individual. Listening to him you can’t but get swept up in his excitem...

2020-11-1032 min

Small Biz Matters: People, Policy, Purpose.Practical ways to support your business and your planet With special guest Donny Chien, Co Founder yWasteSmall Biz Matters – #184 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 3 November 2020 As we hurtle towards the middle of the 21st century small businesses are becoming more and more environmentally conscious and good habits are beginning to emerge. Whether it be reducing our carbon footprint, investigating our supply chain, going paper free there are many strategies we can implement to reduce our impact not only as individuals but as business consumers. But have you considered food waste and the relationship you...

2020-11-0327 min

Small Biz Matters: People, Policy, Purpose.The latest regular update from the Aust Bureau of Statistics With special guest John Shepherd, General Manager, Industry Statistics Division at ABSSmall Biz Matters – #183 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 27 October 2020 Time to get excited about statistics. No, really! As small business owners we are often reminded to learn who our ideal client is and research this with gusto until we have a perfect image in our minds as to who they are and what makes them tick. We normally gather this info from anecdotal experiences and conversations with other business owners or mentors. But what if all...

2020-10-2627 min

Small Biz Matters: People, Policy, Purpose.Highlights from the upcoming CEBIT SMB Digital Conference With special guests Danielle Owen-Whitford, Founder of Pioneera & Braden Voigt Founder of LynkzSmall Biz Matters – #182 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 13 October 2020 The annual CEBIT conference is a must on the small business education calendar. Always covering a wide range of interesting, thought provoking subjects, this year’s online version - the SMB Digital two day Conference held on 20th and 21st October is no exception. And it’s all free! Topics will include Data management, Digital transformation, Finance and HR software & technology, Marketing platforms & automation & Security. There are som...

2020-10-1526 min

Small Biz Matters: People, Policy, Purpose.How we are modernising business registers for Australians … the value of business registry data and what small business needs to knowSmall Biz Matters – #181 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 13 October 2020 An ABN is an Australian Business Number which is required for anyone to be conducting business activities in Australia. It’s an unique 11-digit identifier issued by the Australian Business Register (ABR) which is operated by the Australian Taxation Office. We all know this, right? But what you might not know is the incredible mechanics behind maintaining this huge database used by businesses, advisors, government agencies all ove...

2020-10-1319 min

Small Biz Matters: People, Policy, Purpose.Learn from Amanda Rose, the powerhouse founder behind Small Business Women AustraliaSmall Biz Matters – #180 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 6 October 2020 We talk a lot on this program about advocacy and how you, the listener, are a leader. You’re passionate about small business whether that’s you being more successful in your own business, leading others by example or mentoring someone less experienced. So, thanks to all of you from your small business community. But what if you took it to the next level? What if you mad...

2020-10-0625 min

Small Biz Matters: People, Policy, Purpose.What is Neuro Linguistic Programming and how can mindset help you achieve in small business? With special guest Anne McKeown from 2MPowerSmall Biz Matters – #179 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 6 October 2020 So, What is Neuro Linguistic Programming and how can mindset help you achieve in small business? It’s certainly not a topic many are thinking about right now as small business in Australia finds itself in the deepest crisis since crisis’ were invented. But it is exactly that - mindset - which might help you dig your way out of that hole we all find ourselves in. And mindset...

2020-10-0620 min

Small Biz Matters: People, Policy, Purpose.September 2020 Update from ASBFEO & Small Biz Matters With special guest Kate Carnell the Australian Small Business and Family Enterprise OmbudsmanSmall Biz Matters – #178 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 29 September 2020 Intro: Small Biz Matters is proud to announce our ongoing collaboration with the Australian Small Business and Family Enterprise Ombudsman through regular updates from Kate Carnell about all ASBFEO is doing to advocate and support small businesses. In the second of the series Kate Carnell will update us about ASBFEO’s response to the crisis facing small business. This week we’re updating you on: Jobkee...

2020-09-2937 min

Small Biz Matters: People, Policy, Purpose.How to understand the Safe Harbour Laws to avoid insolvency and protect your personal assets With special guest with Wayne Wanders, A Real CFOSmall Biz Matters – #177 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 22 September 2020 Intro: There are some changes afoot. No, I’m not talking about Jobkeeper, cash flow stimulus or any other support package, rather a piece of legislation which has crept up on the small business community. But like all things legal - we need to be aware of it. A Safe harbour “applies where a director, after beginning to suspect a company may become or be insolvent, starts...

2020-09-2228 min

Small Biz Matters: People, Policy, Purpose.In Defence of Shame - can this book provide some guidance to Advisors of small business? With special guest Dr Tanveer Ahmed, Psychiatrist, columnist and author of In Defence of ShameSmall Biz Matters – #176 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 15 September 2020 I enjoy having authors as guests on Small Biz Matters. They’re great talent having researched for their publication and really knowing how to articulate the issues explained within; often drawing on their own experiences to bring the book to life. Much like a small business owner does with their baby. One could argue that the emotions associated with Shame are common amongst new small businesses; being concerned about...

2020-09-1537 min

Small Biz Matters: People, Policy, Purpose.What’s better than a great small business podcast? TWO! With special guest Dan & Tim from Two Drunk AccountantsSmall Biz Matters – #175 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 8 September 2020 What could possibly be better than one small business educational podcasts? Two!! Dan Osborne and Tim Garth from Two Drunk Accountants started their podcast a few years ago when they realised that accountants have a lot to give and talk about when it comes to their industry and small business education. Coupled with excellent commentary on the financial services sector and a generally good vibe, this podcast is hig...

2020-09-0836 min

Small Biz Matters: People, Policy, Purpose.Pivoting from piloting around the world to a worldwide small business With special guest Eric Peck, CEO | Swoop AeroSmall Biz Matters – #174 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 1 September 2020 The road to small business success is dotted with the pitstops of life. Previous experiences, major milestones in your career, successes and failures in a former working life or maybe the success of failure of a former small business! But with each of these comes important life lessons that help to build up the pallet of colours that create your small business success. Some of those tra...

2020-09-0122 min

Small Biz Matters: People, Policy, Purpose.JobKeeper 2.0 - Let's unpack JK again! What does this version mean for my small business? With special guest Nicole Lynch from Streamline ManagementSmall Biz Matters – #173 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 1 September 2020 Jobkeeper. JK. Stimulus. Handout. …. No matter how you describe it, it’s been a great illustration that we are living in the Lucky Country. Where else in the world has government been able to with one piece of legislation, simultaneously prop up the economy, maintain the employee/employer relationship, keep businesses alive and flush cash back into the broader economy? But is it all good news? It is FAIR...

2020-09-0120 min

Small Biz Matters: People, Policy, Purpose.My experience of StartUp Support Programs - the Good and Bad and the Ugly With special guest Caroline Lepron, founder of SkoutliSmall Biz Matters – #172 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 25 August 2020 With a welcome influx of innovative startups into our small business community it is helpful for experienced small business owners and newbies to understand the Startup Support Landscape. Your idea can be grown, collaborated with, mustered, incubated, and accelerated so with no many opportunities to choose from (and pay for) the scene can appear cluttered. Beware to the inexperienced charlatans claiming to understand what it means to be sta...

2020-08-2539 min

Small Biz Matters: People, Policy, Purpose.When is a good time to mediate a business dispute? With special guest Crombie Pitts from CP MediationsSmall Biz Matters – #171 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 18 August 2020 Despite the best intentions and our hard work at building relationships, sometimes it can all go to the proverbial. A dispute over an unpaid invoice, incomplete work, timing issues or workplace grievances can lead to your small business’ downfall. We’re fearful of lawyers and the legal system perhaps because generally we worry about being in trouble. But the legal system can support you, protect your rights, and help yo...

2020-08-1831 min

Small Biz Matters: People, Policy, Purpose.The journey of a Non-Tekky Tech Founder With special guest Sharon Melamed, founder of MatchboardSmall Biz Matters – #170 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 11 August 2020 Not all Tech Founders are cut from the same cloth. We imagine an uber-cool twenty something hipster in designer ripped jeans in their inner west grungy garage, spouting bourjois ideals and claiming their commercial idea is there to make the world a better place. But what of those founders who fell into the role - coming up with one of those once in a lifetime nuggets that might, just...

2020-08-1121 min

Small Biz Matters: People, Policy, Purpose.Adventures in the new media landscape - how can small business tap in?Small Biz Matters – #169 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 11 August 2020 Podcasts, videos, radio, TV, socials, posts, comments and notifications. The world has an unquenchable thirst for content, and no shortage of new platforms for you to tap into. And the pressure is on to nail the communication with your potential clients or audience across a number of these online spaces. We all know that we should be constantly working on our marketing strategy as our business grows but are...

2020-08-1122 min

Small Biz Matters: People, Policy, Purpose.Who are your strategic partners and how can you implement a change management process to grow your business?Small Biz Matters – #168 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 4 August 2020 Running a small business is never a solo road; your path is guided by key stakeholders and strategic partners who help you. They might be people who work within your business, key clients, suppliers or supportive advisors. Fostering these relationships is very important to running and growing a successful small business. But equally important is recognising who is STRATEGICALLY IMPORTANT to your business development. As yourself, what role can...

2020-08-0433 min

Small Biz Matters: People, Policy, Purpose.Who knew Commercial Leasing would make or break the entire economy?Small Biz Matters – Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 4 August 2020 When the chips are down you need a peak body on your side. And boy are the chips down right now. Right now small, medium and even large retailers are losing income and purging employees to the point of no return. And their biggest overhead? Commercial Rent. And suddenly, the Code of conduct is everyone’s business. What are the Small business owner’s rights and the landlord’s respons...

2020-08-0429 min

Small Biz Matters: People, Policy, Purpose.Creating content marketing that worksSmall Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 21 July 2020 In the world of small business, marketing strategy can seem like a long battle requiring constant tweaking and analysis. We work tirelessly to post, upload, photograph, describe, blog, video and it can sometimes seem like a waste of time. Well, without a strategy you might very well be doing that; wasting your time! What is imp...

2020-07-2121 min

Small Biz Matters: People, Policy, Purpose.Finally, a good news retail story!Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 21 July 2020 There are certain types of stories we all listen to in times of crisis. Stories of strength when overcoming personal hardship, of growth in economic slumps, of great leadership when dealing with unusual situations, and those ones which inspire us when we simply don’t want to adult anymore. Well this story will tick the box ALL OF THE ABO...

2020-07-2121 min

Small Biz Matters: People, Policy, Purpose.What’s your Innovation Frustration?Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 14 July 2020 At the cutting edge of technology the innovation revolution is fast paced, exciting and inspirational. Many new startup small businesses play in the tech space and there like in all small business worlds, innovation comes in many forms. Each small business at some point adapts or pivots or evolves and that can be considered an innovation. Just like small...

2020-07-1422 min

Small Biz Matters: People, Policy, Purpose.So your team is MIA as they WFH. Why communication, culture and leadership are your most important skills right now.Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 14 July 2020 Staff you never see, emails flying around at all times of the day, meetings on a screen… Welcome to the new world of staff and team management for small business. And if you hadn’t already nailed time tracking, online comms and screen sharing you might have just had a steep learning curve in the past few months. So now we...

2020-07-1422 min

Small Biz Matters: People, Policy, Purpose.Update from ASBFEO & Small Biz MattersSmall Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 7 July 2020 Small Biz Matters is proud to announce a new collaboration with the Australian Small Business and Family Enterprise Ombudsman - regular updates from Kate Carnell about all her office is doing to advocate and support small businesses. Kate Carnell, as an independent advocate for small business owners, has the legislative power to influence our nation’s lawmakers, ensuring legislation and regulations are put in plac...

2020-07-0740 min

Small Biz Matters: People, Policy, Purpose.The Accidental Pivoting ChampionSmall Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 7 July 2020 Whilst everyone interested in small business is trying to reinvent themselves through pivoting and adapting there’s one small business who is living it … and everyone is talking about their story. From the Prime Minister, to the media, to national advocates the story of StoryKings is reinvigorating our faith in the small business economy to dust themselves off and reinvent to success. So how...

2020-07-0720 min

Small Biz Matters: People, Policy, Purpose.Getting prepared for (possibly the weirdest) End of Financial YearSmall Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 30 June 2020 You may have been distracted by a couple of international crisis’ in the past few months but here we are again; end of financial year! Hopefully 2020 will keep moving this quickly so we can get back to some semblance of normal small business life but in the meantime your requirements haven’t changed as a small business. Single Touch Payroll reporting, super obligat...

2020-06-3037 min

Small Biz Matters: People, Policy, Purpose.Statistics - How can small business access, digest and use the ABS data?Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 23 June 2020 As small business owners we are often reminded to learn who our ideal client is and research this with gusto until we have a perfect image in our minds as to who they are and what makes them tick. We normally gather this info from anecdotal experiences and conversations with other business owners or mentors. But what about the ideal location, B2B de...

2020-06-2337 min

Small Biz Matters: People, Policy, Purpose.2020’s Top 5 Tech products to get you remote working like a pro!Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 23 June 2020 Last time we ran a show all about top tech products it was hugely popular so we’ve invited a TechHead back to Small Biz Matters to learn what his favourite tech products are for 2020. Tech is there to support your business through improved productivity, efficiency and right now, work remotely. But you can waste a lot of time testing out time wasti...

2020-06-2337 min

Small Biz Matters: People, Policy, Purpose.Pivot, Pirouette, Adapt and rewrite your business storySmall Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 16 June 2020 So do you remember when you first started a business and everybody was telling you it would be a really good idea to find your niche? And now we find ourselves in this weird world where we suddenly been asked to pivot away from that! So what exactly does that mean? Do you have to throw your original business idea out with the...

2020-06-1624 min

Small Biz Matters: People, Policy, Purpose.Does working online mean you need to charge less... even remotely?Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 16 June 2020 I’ve heard way too many times in the last few weeks of small business owners heavily discounting their rates simply because they were delivering their services online. So I asked myself, why was this occurring? You still have to prepare, research and deliver the same skills, experience and content. Nothing has changed apart from the vehicle of delivery. Sure, budgets are being...

2020-06-1624 min

Small Biz Matters: People, Policy, Purpose.Top Tips for Nailing Online MeetingsSmall Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 9 June 2020 It’s been a brand new world where we collaborate, communicate and interrelate with everyone from family members to key stakeholders in our business on a screen. Those of us who’ve moved quickly to adapt to online meetings are fine but there are probably practical things you can implement to make it a better experience for the person you’re interacting to. From th...

2020-06-0925 min

Small Biz Matters: People, Policy, Purpose.Small businesses’ top technology challenges with remote workingSmall Biz Matters – a half hour program each week where you can work ON your business rather than IN it. with Alexi Boyd, broadcaster, advocate and small business owner. Date: 9 June 2020 Small business, with all it’s adaptability and pivotability were generally able to move quickly to our new cosy, home based locations to run our businesses. But did any of us realise this would throw up a whole truckload of problems which we would need help with? Bandwidth management, cybersecurity and adapting the ways we collaborate are just some of the problems universally faced by sm...

2020-06-0925 min