Shows
Bottomless Pit with Marshall CrenshawBottomless Pit #286-"Rich Conaty Tribute: All-Brit Edition" (Oct. 1, 2017)One of the last Bottomless Pit shows. Once the show switched to Sunday nights, I was then occupying part of what had been, for 30+ years, Rich Conaty’s time slot. His show, “The Big Broadcast” was a NY radio institution; he was a fanatic for, and authority on, early Jazz, and the Popular Music of the 1920s and 30s. His show was amazing, and he was a great guy.
After he was gone, every three, four, or five weeks I would pay tribute to him, and to the era of music that he always explored so brilliantly. This s...
2024-08-091h 00
Bottomless Pit with Marshall CrenshawBottomless Pit #286 "Rich Conaty Tribute: All-Brit Edition" (Oct. 1, 2017)Best of Bottomless Pit #286- “all-Brit Edition” Oct. 1, 2017
One of the last Bottomless Pit shows. Once the show switched to Sunday nights, I was then occupying part of what had been, for 30+ years, Rich Conaty’s time slot. His show, “The Big Broadcast” was a NY radio institution; he was a fanatic for, and authority on, early Jazz, and the Popular Music of the 1920s and 30s. His show was amazing, and he was a great guy. After he was gone, every three, four, or five weeks I would pay tribute to him, and to the era of music tha...
2024-07-051h 00
Total Retail Tech InsightsSimon-Kucher Retail Exec Talks Consumer Behavior and Holiday PlanningIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Shikha Jain, partner and head of North American retail and consumer at Simon-Kucher, a global commercial growth and strategy consulting firm. Listen in as Jain discusses the work that Simon-Kucher does with retail organizations and the positive impact that it has had on…
2023-10-0531 min
The Nonprofit VoiceThe NonProfit Voice Ep 83: Harnessing and Measuring the Power of InfluencersMaxine Tatlonghari of the American Lung Association and Nick Lynch of Collidescope.io join The NonProfit Voice to discuss the benefits of measuring influencers’ impact on virtual events.
2023-09-2719 min
The Nonprofit VoiceThe NonProfit Voice Ep 82: Boost Mission Productivity With Volunteer Management SoftwareMacie Wheeler from Habitat for Humanity and Geng Wang of Civic Champs join The NonProfit Voice to discuss the benefits of using volunteer management software.
2023-08-3020 minTotal Retail Tech InsightsHow Retailers Can Use Omnichannel Tech for Better CXIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Josh Goodelman, chief revenue and operating officer at KWI, a retail point-of-sale and unified commerce platform. Listen in as Goodelman discusses his current role and professional background (1:00), KWI's offerings for retail clients (2:00), and highlights from Total Retail's 2023 Retail Technology Report, recently produced in…
2023-08-2326 min
The Nonprofit VoiceThe NonProfit Voice Ep 81: Classy and GoFundMe’s Plan to Unlock More Generosity Through Donor Acquisition and Mission ReachSoraya Alexander, from Classy and GoFundMe, and Troy Dunmire, from the Leukemia & Lymphoma Society, join The NonProfit Voice to discuss a new pilot program.
2023-08-0234 minThe Nonprofit VoiceThe NonProfit Voice Ep 80: How Marketing Automation Can Relieve Fundraisers of Manual Administrative DutiesIn this episode of The NonProfit Voice Tech Series, Abigayle Tobia, vice president of philanthropy at Verland, and Erik Tomalis, chief evangelist and director of business development at Virtuous, join Mark Becker, editorial advisory board member for NonProfit PRO, to discuss how marketing automation can simplify tasks.
2023-07-2621 minThe Nonprofit VoiceThe NonProfit Voice Ep 79: The Potential Impact of Generative Artificial Intelligence on the Nonprofit SectorJames Kopp of Edmundite Missions and France Hoang of boodleAI join The NonProfit Voice to discuss the advances in generative AI.
2023-06-2822 minThe Nonprofit VoiceThe NonProfit Voice Ep 78: Best Practices to Improve Your Nonprofit’s Email EngagementCherian Koshy of Merit America and Tim Sarrantonio of Neon One join the NonProfit Voice to discuss email benchmarks for the nonprofit sector.
2023-05-3125 minThe Nonprofit VoiceThe NonProfit Voice Ep 77: How Artificial Intelligence Can Streamline Your Prospect ResearchJon Thompson of Children’s Hospital of Philadelphia and Nathan Chappell of DonorSearch AI join the NonProfit Voice to discuss the role artificial intelligence has played in the nonprofit’s success — including improved responses and larger donations.
2023-04-2621 minTotal Retail Tech InsightsRokt Exec Shares How Retailers Can Optimize E-Commerce Checkout UXIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Ashley Firmstone, senior vice president of customer success at Rokt, the global leader in e-commerce technology. Listen in as Firmstone discusses the solutions Rokt provides for retailers (1:02), how the technology company helps improve the shopper purchase journey (4:10), and how improving the online…
2023-04-0529 minThe Nonprofit VoiceThe NonProfit Voice Ep 76: Using Volunteer Management Software to Drive Engagement With NonprofitsTim Adkins of Hands on Atlanta and Sam Fankuchen of Golden join the NonProfit Voice to discuss volunteer management software and its effect on Hands on Atlanta’s volunteer engagement.
2023-03-2931 minThe Nonprofit VoiceThe NonProfit Voice Ep 75: When Is It Time to Switch to a New Nonprofit Technology Solution?Beth Fisher of Mel Trotter Ministries and Fisher Strategic, joins The NonProfit Voice to discuss her organization’s journey of selecting and implementing new technology to improve workflows and be more efficient with donor communications.
2023-02-2220 minThe Nonprofit VoiceThe NonProfit Voice Ep 74: How to Use Influencers to Gain Awareness on Social MediaOlivia Laura at It Gets Better Project and Tiffany Rivers at Media Cause join The NonProfit Voice to share insights into how the nonprofit teamed up with influencers to reach its constituents and raise awareness with a hashtag campaign on TikTok.
2023-01-2517 minTotal Retail Tech InsightsHow DHGATE Group Supports Cross-Border E-Commerce Growth for MSMEsIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Diane Wang, founder, chairperson, and CEO of DHGATE Group, one of the leading B2B cross-border e-commerce platforms in China. Listen in as Wang discusses the DHGATE and MyyShop businesses, as well as her professional background and career (1:00), and her insights on trends in…
2023-01-0433 minThe Nonprofit VoiceThe NonProfit Voice Ep 73: The Importance of Building Your Nonprofit Tech Stack for 2023Glen Peck of the Lustgarten Foundation and Salvatore Salpietro of Fundraise Up join The NonProfit Voice to discuss why nonprofits should not be afraid to update their tech stacks.
2022-12-2128 minTotal Retail Tech InsightsBraze Exec: Effective Creative is Key in Building Meaningful Moments, Customer LoyaltyIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Mariam Asmar, vice president of strategic consulting at Braze, a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. Asmar discusses her professional background and the Braze business (1:00), her take on the state of the e-commerce industry…
2022-12-1423 minTotal Retail Tech InsightsBotify Exec Details SEO Strategies to Drive Online, Offline TrafficIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Frank Vitovitch, vice president of solutions consulting at Botify, an enterprise software company that helps brands turn organic search into an efficient, measurable and sustainable channel for both traffic and revenue growth. Listen in as Vitovitch provides an overview of Botify's product offerings (0:56), his role…
2022-12-0732 minThe Nonprofit VoiceThe NonProfit Voice Ep 72: Discover Ways to Become a More Efficient FundraiserCrystal Schanette, director of data services at SOME (So Others Might Eat), and Kimberly O'Donnell, chief fundraising and engagement officer at Bonterra, join The NonProfit Voice to discuss ways to fundraise efficiently, such as automation, multichannel engagement, and predictive analytics.
2022-11-3030 minThe Nonprofit VoiceThe NonProfit Voice Ep 71: Finding the Right Educational Opportunities for Your Nonprofit CareerLauren Grow, director of development at West Chester University Foundation and Elizabeth Abel, senior vice president at CCS Fundraising, join The NonProfit Voice to explore educational opportunities in the nonprofit sector, as well as their own experiences educating nonprofit professionals at the University of Pennsylvania.
2022-11-0924 min
The Nonprofit VoiceThe NonProfit Voice Ep 70: Maximize Fundraising With the Right Messaging MindsetJacqueline House, Safe Children Coalition’s vice president of communications and community engagement,and Tracy Vanderneck, president of Phil-Com, join The NonProfit Voice to share the keys to nonprofit messaging.
2022-10-1225 minTotal Retail Tech InsightsCompetera's CEO Offers Best Practices for AI-Driven Dynamic PricingIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Alex Galkin, founder and CEO of Competera, a technology company that offers a comprehensive pricing platform. Listen in as Galkin discusses Competera's offerings and why he decided to start the company (0:51), the advice he would go back and give himself when starting the…
2022-09-2832 minThe Nonprofit VoiceThe NonProfit Voice Ep 69: Why It’s Essential to Become a Digital-First NonprofitIn this episode of The NonProfit Voice Tech Series, Mark Becker, founding partner of Cathexis Partners and editorial advisory board member of NonProfit PRO, is joined by Geoff DeLizzio, chief development officer at the Epilepsy Foundation, and Maria Clark, executive vice president of partnerships at GoodUnited, to discuss a digital-first fundraising strategy.
2022-08-3130 minThe Nonprofit VoiceThe NonProfit Voice Ep 68: How to Reduce Water Damage to Your Nonprofit PropertyIn this episode of The NonProfit Voice, Amanda Cole, editor-in-chief of NonProfit PRO, is joined by Lisa Elsass, executive director of Rio Concho Retirement Community, and Lenna Kennedy, risk management consultant at Philadelphia Insurance Companies, to discuss how nonprofits can address property damage.
2022-08-1012 minTotal Retail Tech InsightsLily AI Exec on the Impact of Enriched Product Data for E-Commerce BusinessesIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Jay Hinman, vice president of marketing at Lily AI, the product attribution management platform for e-commerce retailers. Listen in as Hinman discusses Lily AI's technology solutions for retailers (0:58), his professional background in marketing (2:24), and the challenges that retailers face in delivering great…
2022-08-0322 minThe Nonprofit VoiceThe NonProfit Voice Ep 67: The Evolution of Event ManagementIn this episode of The NonProfit Voice Tech Series, Mark Becker, founding partner of Cathexis Partners and editorial advisory board member of NonProfit PRO, is joined by Karen Cincotti, assistant director of web and operations for the Roswell Park Alliance Foundation, and Russ Oster, co-founder and CEO of Grassroots Unwired, to discuss event management technology.
2022-07-2725 minTotal Retail Tech InsightsZipline's CEO on How to Power Store Performance and InnovationIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Melissa Wong, CEO and co-founder of Zipline, the platform enabling best-in-class communication strategies throughout retail organizations. Wong discusses why her background in the retail industry led her to start a technology company (0:54) and why Zipline recently partnered with Total Retail to produce…
2022-06-0121 minThe Nonprofit VoiceThe NonProfit Voice Ep 63: How a Brand New Fundraising Event Can Further Your MissionIn this episode of The NonProfit Voice, Amanda Cole, editor-in-chief of NonProfit PRO, is joined by Jarrett Collins, president of Pan-Mass Challenge, a bike-a-thon that benefits the Dana-Farber Cancer Institute.
2022-05-1118 minThe Nonprofit VoiceThe NonProfit Voice Ep 62: The Impact of Wealth Screening as a Prospecting ToolIn this episode of The NonProfit Voice Tech Series, Mark Becker is joined by Shana Bradley, coordinator of prospect development at the Virginia Museum of Fine Arts, and Ryan Woroniecki, an adviser at DonorSearch, to discover how to approach wealth screenings, as well as the impact they can have on a nonprofit organization.
2022-04-2727 minTotal Retail Tech InsightsTechBlocks' CEO: Retailers Can Stay Agile With Composable CommerceIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Prashant Kumar, founder and CEO of TechBlocks, a cloud engineering and digital services provider. Kumar discusses his technology background that led him to launch TechBlocks, the types of clients the company works with, and how the organization can help retailers. In addition, Kumar…
2022-04-2139 minThe Nonprofit VoiceThe NonProfit Voice Ep 61: Improve Fleet Safety and Limit Liability With GPS TelematicsIn this episode of The NonProfit Voice, Amanda Cole, editor-in-chief of NonProfit PRO, is joined by Lucas Carvalho vice president of corporate resources for BAMSI, and Gabriel Bergeron, Northeast regional manager for risk management services at Philadelphia Insurance Companies.
2022-04-2015 minTotal Retail Tech InsightsRadial Payment and Fraud Leaders on Optimizing Secure, Seamless CheckoutIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews David Roessler, director of payments, and Michael Habermann, director of fraud services at Radial, the leader in omnichannel e-commerce technologies and operations. Roessler and Habermann discuss how merchants can optimize their checkout experience from fraud and payment perspectives, why new buy now, pay…
2022-04-1427 minThe Nonprofit VoiceThe NonProfit Voice Ep 60: How Smart Tech Can Relieve Nonprofit Employee Burnout“Smart technology,” also known as artificial intelligence and advanced digital technologies, isn’t set out to replace people, but allow people to do what they do best. Additionally, it can prevent burnout among employees by allowing technology to help nonprofits to be human-centered.
2022-03-3023 minTotal Retail Tech InsightsHow LoyaltyLion Balances Customer Personalization and Data Privacy for RetailersIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Fiona Stevens, head of marketing at LoyaltyLion, a data-driven loyalty and engagement platform. Stevens discusses LoyaltyLion's product offerings and her role, why e-commerce brands need to be aware of the current opt-out era, and how retailers can balance consumers' desire for personalization and data…
2022-03-1024 minTotal Retail Tech InsightsHow Linnworks Solves Today's Retail Challenges With Total Commerce ControlIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Callum Campbell, CEO of Linnworks, a software-as-a-service (SaaS) commerce platform that puts commerce control at the center of your business. Listen in as Campbell discusses Linnworks' business offerings and his professional background, and why a total commerce approach is essential for online retailers…
2022-02-2423 minTotal Retail Tech InsightsHow Coveo Solves Today's E-Commerce Discovery and Search ChallengesIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Brian McGlynn, general manager of e-commerce at Coveo, an artificial intelligence (AI) relevance platform that powers e-commerce experiences for search, navigation, recommendations, and personalization. McGlynn discusses his professional background that led to his current role, an overview of Coveo's business offerings, and what…
2022-02-1032 minTotal Retail Tech InsightsNaviStone Exec Shares the Opportunities in Web-Powered Direct MailIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Jude Hoffner, vice president of product management at NaviStone, a data-driven marketing technology solution turning website visitors into direct mail buyers. Hoffner discusses his career experience in direct marketing, NaviStone's offerings that combine digital retargeting with direct mail, and key takeaways about how direct mail…
2022-02-0332 minTotal Retail Tech InsightsEmarsys Exec Shares Marketing 'unPredictions' for Customer Engagement in 2022In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Meghann York, global head of product marketing and marketing solutions at Emarsys, an SAP company, the omnichannel customer engagement platform trusted by leading brands around the world. Listen in as York discusses her role at Emarsys, how the platform can help today's retail…
2022-01-2623 minThe Nonprofit VoiceThe NonProfit Voice Ep 59: A Look at the Nonprofit Technology Landscape's ConsolidationIn this episode of The NonProfit Voice Tech Series, Mark is joined by Watt Hamlett, nonprofit technology expert and founder of Watt Hamlett Consulting, to examine the consolidation happening in the space. They'll discuss the growth of larger companies; how smaller companies are innovating; and what the mergers and acquisitions mean for nonprofits.
2022-01-2632 minTotal Retail Tech InsightsMake Supply Chain a Competitive Differentiator With Blue YonderIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Omar Akilah, corporate vice president of commerce products, and Eugene Amigud, corporate vice president of commerce at Blue Yonder, the world leader in digital supply chain and omnichannel commerce fulfillment. Akilah and Amigud discuss their professional backgrounds and current roles, how Blue Yonder helps…
2022-01-1229 minTotal Retail Tech InsightsNavigate the Supply Chain Crisis With EDITED Enterprise and Market DataIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Juliana Prather, chief marketing officer of EDITED, the leader in retail intelligence, market strategy and enterprise data. Listen in as Prather discusses her professional background in retail, how EDITED works with retailers, and her take on the current supply chain environment for brands and…
2021-12-1633 minThe Nonprofit VoiceThe NonProfit Voice Ep 58: Why Video Is Vital to Nonprofit StorytellingHost Mark Becker is joined by Joel Resnik, chief revenue officer at Gather Voices, in this episode of The NonProfit Voice Tech Series where they examine the power of video to tell your nonprofit's story, and even how beneficiaries and supporters can assist these efforts through user-generated content.
2021-12-1532 minTotal Retail Tech InsightsSoundCommerce Integrates Real-Time Data to Drive Customer Lifetime ValueIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Eric Best, co-founder and CEO of SoundCommerce, the end-to-end data platform for retail brands. Best discusses his career background in e-commerce that led him to start SoundCommerce, how the technology platform can help retailers, and why the decrease in brand loyalty and increase…
2021-12-0932 minThe Nonprofit VoiceThe NonProfit Voice Ep 57: Is Your Nonprofit Prepared for the Risk of a Child Sexual Abuse Allegation?With a growing frustration toward the mistreatment of vulnerable populations in programming, our guests will share their expertise about potential misconduct, particularly with child sexual abuse, and how your nonprofit can make sure it has the proper guardrails in place.
2021-12-0821 minTotal Retail Tech InsightsCarter's Builds Emotional Connections With Customers Through DataIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Jennifer Lee-Harrison, vice president of demand generation at Carter's, and Youna Kim, senior director of integrated performance media at Merkle. Lee-Harrison and Kim discuss their backgrounds and current roles, their takes on the state of the retail industry heading into another COVID-impacted holiday season, and…
2021-12-0134 min
Total Retail Tech InsightsTips for Creating Secure, Convenient and Quick Digital CXIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Seb Reeve, director of market strategy at Nuance Communications, a speech recognition and artificial intelligence software company. Reeve discusses a few highlights from a recently released report by Nuance in conjunction with Total Retail, "How Retailers Can Leverage AI for Superior Digital CX," and how…
2021-11-2427 min
Total Retail Tech InsightsNarvar Helps Retailers Create Seamless Returns ExperiencesIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews David Morin, senior director of retail and client strategy at Narvar, the post-purchase customer engagement platform. Listen in as Morin discusses his current role and career background, Narvar's business offerings and partners, and some of the trends he's seen over the last year-plus…
2021-11-1825 minThe Nonprofit VoiceThe NonProfit Voice Ep 56: The Importance of Peer-to-Peer Participant Retention — and How To Do ItNonprofits put a lot of time, energy and money into acquiring peer-to-peer event participants, so it's vital to retain them year-over-year. This podcast will examine the best tactics for peer-to-peer participant retention, which starts at each participant's initial event signup, to help grow your event as well as fundraising dollars raised.
2021-11-1735 min
Total Retail Tech InsightsIndustry Veteran Shares the Keys to Payments Orchestration at Gr4vyIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews John Lunn, founder and CEO of Gr4vy, the only payment orchestration platform built natively in the cloud giving retailers scale and control of their payment stack from anywhere. Lunn discusses his professional background in payments and fintech, his inspiration to start Gr4vy, and…
2021-11-1022 min
Total Retail Tech InsightsExchange Solutions' CEO on Omnichannel Data Integration and its Impact on Customer LoyaltyIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Mike Hughes, CEO of Exchange Solutions, a personalized loyalty solutions provider for retailers. Hughes discusses the business' omnichannel loyalty offerings, how Exchange Solutions' clients' loyalty programs shifted to account for changing consumer behavior during the COVID-19 pandemic, and how personalization impacts customer experience and…
2021-10-2919 min
Total Retail Tech InsightsKey Learnings to Optimize Free and Premium Loyalty ProgramsIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Brian Carl, vice president of marketing at Clarus Commerce, a premium loyalty program solutions provider. Listen in as Carl discusses his role at the company, the recently expanded solutions in premium loyalty and customer engagement at Clarus, and why the business decided to release…
2021-10-2827 minThe Nonprofit VoiceThe NonProfit Voice Ep 55: How To Increase Revenue With Corporate Matching GiftsWith more than 65% of Fortune 500 companies offering matching gifts for employee charitable contributions, how can you make sure your nonprofit isn't missing out on this revenue? In this episode of The NonProfit Voice Tech Series, Mark Becker, NonProfit PRO editorial advisory board member, is joined by Julia Beltran, partnership success specialist at Double the Donation.
2021-10-2719 minTotal Retail Tech InsightsAdeptmind's Product Discovery Tools Innovate and Personalize Site SearchIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Ryan Wilson, head of retail at Adeptmind, a leading artificial intelligence-based e-commerce product discovery company. Listen in as Wilson discusses his career experience, Adeptmind's offerings for retailers, and how his team helps companies optimize their site search experience. He shares why there's a…
2021-10-2120 minTotal Retail Tech InsightsLinnworks' GM on Marketplace, D-to-C and Social Commerce Strategies of the FutureIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Jason Stuckey, general manager, North America at Linnworks, a total commerce solution that connects, manages and automates commerce operations. Listen in as Stuckey discusses his background in e-commerce, what makes Linnworks' offerings and solutions unique, and his perspective on the current state of the…
2021-10-0731 min
Total Retail Tech InsightsHow Radial's Connected OMS and Payment Solution Solves Omnichannel Pain PointsIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Radial's Vice President of Omnichannel Solutions Vikas Aron, and Director of Payment Operations Dave Roessler. Radial is the leader in omnichannel commerce technologies and operations. Aron and Roessler discuss the technology provider's various products and services, and what makes Radial's order management system (OMS) and…
2021-09-3028 minThe Nonprofit VoiceThe NonProfit Voice Ep 54: Demystifying Nonprofit Tech — It's Everyone's ResponsibilityMark Becker is joined by Mitch Stein, co-founder, CEO and chief impact officer at Pond, and Kristin Giant, co-founder and chief growth officer of Pond, in this episode of The NonProfit Voice Tech Series. Listen to learn how they dispel common nonprofits tech myths and encourage nonprofit to shop for technology tools...
2021-09-2951 minThe Nonprofit VoiceThe NonProfit Voice Ep 53: A Sneak Peek at Peer-to-Peer World's Five Days of Fundraiser EducationIn this episode of The NonProfit Voice Tech Series, Mark is joined by 10 industry experts that will provide a preview of Peer-to-Peer World, a five-day virtual event happening Fridays Sept. 10 through Oct. 8, including sneak peeks into select sessions that delve into practical tips and real-life examples for peer-to-peer campaigns in our changing world...
2021-08-2535 min
Total Retail Tech InsightsHow Automation and Machine Learning Can Fight Chargeback FraudIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Scott Stone, chief strategy officer at Sift, the leader in digital trust and safety, empowering companies of all sizes to unlock revenue without risk. Stone discusses how Sift's recent acquisition of Chargeback will bolster the company's overall offerings, his role at the business,…
2021-08-1931 minThe Nonprofit VoiceThe NonProfit Voice Ep 52: How To Maximize Golf Fundraiser OutcomesIn this episode of The NonProfit Voice Tech Series, host Mark Becker is joined by Logan Foote, education and development manager at GolfStatus.org, to learn more about how nonprofits of all sizes can improve their next golf fundraiser by streamlining and coordinating all aspects of the event to maximize fundraising...
2021-08-1122 minThe Nonprofit VoiceThe NonProfit Voice Ep 51: How to File Nonprofit Insurance ClaimsIn this episode of The NonProfit Voice, Amanda Cole, editor-in-chief of NonProfit PRO, is joined by Joy Fennell, insurance coordinator and fleet clerk for Merakey, and Alyssa Lare, claims team leader for Philadelphia Insurance Companies. Listen to our conversation for a thorough overview of what types of claims nonprofits typically file, how to file those claims, how to avoid common filing mistakes and more...
2021-07-2815 minThe Nonprofit VoiceThe NonProfit Voice Ep 50: How Data Enrichment Can Cultivate Lifetime DonorsIn this episode of The NonProfit Voice Tech Series, Mark is joined by Shawn Olds, CEO of boodleAI, and France Hoang, co-founder and chief strategy officer at boodleAI, to learn more about how data enrichment can improve fundraising and save fundraisers time by allowing them to better understand their current donors, find more donors and even wealth screen donors, among other benefits...
2021-07-2125 minThe Nonprofit VoiceThe NonProfit Voice Ep 49: Finding and Maximizing a Website PlatformIn this episode of The NonProfit Voice Tech Series, Mark is joined by Maureen Wallbeoff, a nonprofit digital strategist and technology coach, to share her insight on how to find and maximize a content management system for a nonprofit website.
2021-07-0749 minTotal Retail Tech InsightsWhat it Takes to Build Your Own Premium Loyalty Program, Part 4In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Carlos Dunlap-Beard, vice president of business development and loyalty strategy at Clarus Commerce, a premium loyalty program solutions provider. Dunlap-Beard discusses what retailers should be thinking about when building a premium loyalty program. He shares what the first step would be to build…
2021-06-3024 min
Total Retail Tech InsightsLessons You Can Learn From the Best Premium Loyalty Programs in Retail, Part 3In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Brian Carl, senior director of marketing at Clarus Commerce, a premium loyalty program solutions provider. Carl discusses what makes Clarus Commerce's offerings unique, his role at the company, and the evolution of premium loyalty programs in recent years. He shares the three trends…
2021-06-2427 min
Total Retail Tech InsightsHow to Acquire and Retain Premium Loyalty Members (and What Makes Them So Valuable), Part 2In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Carlos Dunlap-Beard, vice president of business development and loyalty strategy at Clarus Commerce, a premium loyalty program solutions provider. Dunlap-Beard discusses Clarus Commerce's business offerings, the years of experience in loyalty solutions he brings to his role, and what makes premium loyalty members…
2021-06-1730 minThe Nonprofit VoiceThe NonProfit Voice Ep 48: Previewing Bridge Conference 2021's Jam-Packed LineupIn this episode of The NonProfit Voice, Bridge Conference 2021 co-chairs John Thompson (chief creative officer for TrueSense Marketing) and Mirvlyne Brice (senior individual giving officer for Academy of Hope Adult Public Charter School) give a sneak peak at what’s on deck for this year’s virtual event...
2021-06-1016 min
Total Retail Tech InsightsWhat is Premium Loyalty, and Why You Should Consider Launching Your Own Program, Part 1In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Tom Caporaso, CEO of Clarus Commerce, a premium loyalty program solutions provider. Caporaso discusses Clarus Commerce's loyalty solutions for retailers, his 25-plus year career in customer loyalty and subscription programs, and what premium loyalty programs entail. He shares why premium loyalty programs are…
2021-06-1025 minTotal Retail Tech InsightsJanuary Digital's CEO on Why the Next 6 Months Are Key to Retailers' FuturesIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Vic Drabicky, founder and CEO of January Digital, the digital leadership company. Drabicky discusses what makes January Digital unique, the company's work with various clients such as The Honest Company, and his thoughts on where the retail industry is today as a result of…
2021-05-2029 minThe Nonprofit VoiceThe NonProfit Voice Ep 47: Pinterest & Its Expanded Social Impact EffortsIn this episode of The NonProfit Voice, Nhu Te, editor-in-chief of NonProfit PRO, is joined by Ari Simon, head of social impact and philanthropy at Pinterest, and Paul D’Alessandro, founder and chairman of D’Alessandro, Inc., and editorial advisory board member for NonProfit PRO.
2021-05-1938 minThe Nonprofit VoiceThe NonProfit Voice Ep 46: Insurance Agent Relationships for NonprofitsIn this episode of The NonProfit Voice, Nhu Te, editor-in-chief of NonProfit PRO, is joined by Kevin Dougher, EVP of Johnson Kendall Johnson.
2021-05-1228 minThe Nonprofit VoiceThe NonProfit Voice Ep 45: A Dive Into Leadership, Fundraising, Tech & More!In this episode of The NonProfit Voice, Nhu Te, editor-in-chief of NonProfit PRO, is joined by Dan Clasgens, digital marketing supervisor at Disabled American Veterans, and Chris Dingus, senior client success manager at Hustle.
2021-05-0532 minTotal Retail Tech InsightsGeek+ Enables the Future of Order Fulfillment With Automated RoboticsIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Mark Messina, chief operating officer of Geek+ America, Inc., the Americas division of a global artificial intelligence (AI) logistics robotics startup. Messina discusses the Geek+ global business, the impact of automated operations on retailers' warehouses, and how having automation in fulfillment centers during…
2021-05-0526 minThe Nonprofit VoiceThe NonProfit Voice Ep 44: Selecting and Migrating New TechnologyIn this episode of The NonProfit Voice Tech Series, Mark is joined by Andrew Kayton, director of donations at Fisher House Foundation, and Madison 'Maddy' Bump, Salesforce administrator at Fisher House Foundation, to share their experience with selecting and migrating a new technology platform.
2021-04-2823 minThe Nonprofit VoiceThe NonProfit Voice Ep 43: Multichannel and Responsive Fundraising TrendsIn this episode of The NonProfit Voice, Nhu Te, editor-in-chief of NonProfit PRO, is joined by JoAnn Dodd, marketing and database director at Open Door Mission, and Gabe Cooper, founder and CEO of Virtuous.
2021-04-2119 minThe Nonprofit VoiceThe NonProfit Voice Ep 42: Using Tech to Boost CrowdfundingIn this episode of The NonProfit Voice, Nhu Te, editor-in-chief of NonProfit PRO, is joined by David Neeman, founder and chairman of The Loyalty Foundation, along with Whit and Colin Hunter of Betterworld.
2021-04-1449 minTotal Retail Tech InsightsOutlier AI Helps Retailers Grow With Business Analysis ToolsIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Sean Byrnes, CEO of Outlier, an automated business analysis platform. Listen in as Byrnes discusses Outlier's technology solutions, how it partners with retailers, and how the business intelligence company has helped its clients maintain and grow their businesses during the COVID-19 pandemic. He…
2021-04-0823 minThe Nonprofit VoiceThe NonProfit Voice Ep 41: Facebook Tools for NonprofitsIn this episode of The NonProfit Voice, Nhu Te, editor-in-chief of NonProfit PRO, is joined by Liz Madrigal, development manager at St. Baldrick's Foundation, and Kristy Fontelera, VP of marketing for Funds2Orgs.
2021-04-0739 min
Total Retail Tech InsightsTEKsystems Execs Share How Retailers Can Continually Drive Digital InnovationIn this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Megan Cohill, director of strategic accounts and head of retail, and Travis Salazar, regional sales director of enterprise applications, data analytics and insights at TEKsystems, an industry leader in full-stack technology services, talent services and real-world application. Listen in as Cohill and Salazar discuss…
2021-04-0125 minThe Nonprofit VoiceThe NonProfit Voice Ep 40: Experiential Events in 2021In this episode of The NonProfit Voice Tech Series, Mark Becker is joined by Jillian Schranz of Event 360, Susan Hurley of Charge Running and CharityTeams, and Julie Wallock of Charge Running.
2021-03-3145 minThe Nonprofit VoiceThe NonProfit Voice Ep 39: An Emphasis on Donor RetentionIn this episode of The NonProfit Voice, Nhu Te, editor-in-chief of NonProfit PRO, is joined by Laura Livadas, the development manager of Solano Land Trust, and Doug Schoenberg, co-founder and CEO of SofterWare.
2021-03-2437 min
Nonprofit ChatterThe Nonprofit Chatter Ep 20: Stewardship Strategy With Children’s Medical Center FoundationIn this episode of the Nonprofit Chatter, Leah Davenport and Nhu Te are joined by Faryal Khatri, stewardship specialist at Children's Medical Center Foundation, and Matthew Mielcarek, VP of analytics at Pursuant, to learn more about CMCF's stewardship strategy for the remainder of 2020 and into 2021.
2020-10-0622 minNonprofit ChatterThe Nonprofit Chatter Ep 19: PAN's Strategy Amid COVID-19In this episode of the Nonprofit Chatter, Leah Davenport is joined by Leena Patel of Patient Access Network Foundation and Matthew Mielcarek of Pursuant to learn more about PAN, how it strategized its program to reach its goals and how the foundation is navigating COVID-19.
2020-08-3135 minNonprofit ChatterThe Nonprofit Chatter Ep 18: How Washington National Cathedral Responded to Challenges Brought on by COVID-19In this episode of the Nonprofit Chatter, Nhu Te and Leah Davenport are joined by Vanessa Andrews, chief development officer of Washington National Cathedral, and Kristin Priest, VP of client solutions at Pursuant, to learn more about how WNC pivoted its strategy in the face of the challenges brought on by COVID-19.
2020-07-0831 minNonprofit ChatterThe Nonprofit Chatter Ep 17: Virginia Hospital Center Foundation's Response to COVID-19In this episode of the Nonprofit Chatter, Nhu Te and Leah Davenport are joined by Marshall Ginn, CFRE, and David Sachetti to talk about how the Virginia Hospital Center Foundation quickly responded to the COVID-19 outbreak, what pivots it needed to make, how data and analytics played a role in its decisions, and more.
2020-05-2647 minNonprofit ChatterThe Nonprofit Chatter Ep 16: Take Donor Digital Experience to the Next LevelIn this episode of the Nonprofit Chatter, Nhu Te and Taylor Shanklin are joined by Sue Citro, chief experience officer of Best Friends Animal Society, and Whitney Norman, director of client solutions at Pursuant, to discuss how to improve the donor's digital experience.
2020-03-1025 min
Arena 22Are People Getting Happier?A simple test from NASA about seeing the usefulness of common things; a forty year study across 25 countries to ask and answer the question, "Are people getting happier?" The answers, and what to do about it, are very profound (the results are not the same for men and women). Plus, W. Clement Stone on limiting your time with negative people (even family members); a woman shares the pain of never getting the approval of his parents; Gene Scott on taking "God’s book and finding a promise that fits your need and make it yours", Bill Bright on the lo...
2020-01-2221 minNonprofit ChatterThe Nonprofit Chatter Ep 15: How's Your Peer-to-Peer Event Strategy?In this episode of the Nonprofit Chatter, Nhu Te, editor-in-chief of NonProfit PRO, and Taylor Shanklin, VP of marketing at Pursuant, are joined by Jamie Bearse, CEO of Zero — The End of Prostate Cancer, to discuss peer-to-peer event strategy.
2020-01-0925 minNonprofit ChatterThe Nonprofit Chatter Ep 14: International LeadershipIn this episode of the Nonprofit Chatter, Nhu Te and Taylor Shanklin are joined by Dan Schoenfeld, VP of ASCM Foundation, and Rebecca Segovia, EVP of Pursuant, to learn about more about creating leadership from afar.
2019-11-1423 minNonprofit ChatterThe Nonprofit Chatter Ep 13: Impact Reporting Should Be a StandardIn this episode of the Nonprofit Chatter, Nhu Te and Taylor Shanklin are joined by Luis Ramirez of Rebuilding Together and Ryan Carpenter of Pursuant to address the need for impact reporting and to offer advice for nonprofits that are looking to show their impact in a more impactful way.
2019-09-2521 minNonprofit ChatterThe Nonprofit Chatter Ep 12: Social Media TrendsIn this episode of the Nonprofit Chatter, Nhu Te, editor-in-chief of NonProfit PRO, and Taylor Shanklin, VP of marketing at Pursuant, are joined by Lee Aase, communications director of social and digital innovation at Mayo Clinic, to chatter about social media trends.
2019-08-2030 minNonprofit ChatterThe Nonprofit Chatter Ep 11: Mass-Market FundraisingIn this episode of the Nonprofit Chatter, Nhu Te and Taylor Shanklin are joined by Mikhaela Reid, marketing director at Doctors Without Borders, and Jennifer Bielat, EVP of client strategy at Pursuant, to chatter about trends and challenges in mass-market fundraising.
2019-07-2340 minNonprofit ChatterThe Nonprofit Chatter Ep 9: The Power of a Nonprofit CommunityIn this episode of the Nonprofit Chatter, Nhu Te, editor-in-chief of NonProfit PRO, and Taylor Shanklin, VP of marketing at Pursuant, are joined by Craig Comins, VP of development and communications at Family Reach, to discuss the importance of building a nonprofit community...
2019-05-0826 minNonprofit ChatterThe Nonprofit Chatter Ep 8: Adopting Effective Segmentation Practices at Your NonprofitIn this episode of the Nonprofit Chatter, Nhu and Taylor are joined by Kris Blanchette, senior manager of annual giving at National Geographic Society and Suchi Otta, VP of analytics at Pursuant. Tune into the podcast to learn all about segmentation from our industry experts...
2019-04-1122 minNonprofit ChatterThe Nonprofit Chatter Ep 6: A Nonprofit's Brand Is a Nonprofit's PromiseIn this episode of the Nonprofit Chatter, Nhu Te, Editor-in-Chief of NonProfit PRO, and Taylor Shanklin, VP of Marketing at Pursuant, sit down with Lindrea Reynolds and Leah Davenport to uncover why nonprofits should not overlook brand development...
2019-02-2114 minNonprofit ChatterThe Nonprofit Chatter Ep 5: Conversational FundraisingIn this episode of the Nonprofit Chatter, Nhu Te, Editor-in-Chief of NonProfit PRO, sits down with Chris Winter, Senior Director of Philanthropy at Living Water International, and Taylor Shanklin, VP of Marketing at Pursuant, to explore different aspects of conversational fundraising...
2019-01-0719 minNonprofit ChatterThe Nonprofit Chatter Ep 4: Map the Ideal Donor JourneyIn this episode of the Nonprofit Chatter, Nhu Te, Editor-in-Chief of NonProfit PRO, and Taylor Shanklin, VP of Marketing at Pursuant, discuss how nonprofits can map the ideal donor journey. We will be joined by Melissa Garonzik, Director of Annual Giving at the Children's Hospital of Philadelphia Foundation, and Matthew Mielcarek, VP of Analytics & Insights Strategy at Pursuant...
2018-11-2623 minNonprofit ChatterThe Nonprofit Chatter Ep 3: Integrated FundraisingIn this episode of the Nonprofit Chatter, Nhu Te, Editor-in-Chief of NonProfit PRO, and Taylor Shanklin, VP of Marketing at Pursuant, explore insightful ideas behind integrated fundraising. We will be joined by Clay Buck, chief development officer of The Boys & Girls Clubs of Southern Nevada, and Rebecca Segovia, EVP at Pursuant...
2018-10-2332 minNonprofit ChatterThe Nonprofit Chatter Ep 2: Breaking Down SilosIn this episode of the Nonprofit Chatter, Nhu Te, Editor-in-Chief of NonProfit PRO, and Taylor Shanklin, VP of Marketing at Pursuant, get into the nitty-gritty details about silos within nonprofits. We will be joined by Chas Offut, senior director of Development Services, Digital, at PBS National, and David Sacchetti, director of client solutions at Pursuant.
2018-09-2126 minNonprofit ChatterThe Nonprofit Chatter Ep 1: Stewardship as a Nonprofit Acquisition StrategyIn the first episode of the Nonprofit Chatter, Nhu Te, Editor-in-Chief of NonProfit PRO, and Taylor Shanklin, VP of Marketing at Pursuant, dive into stewardship as a nonprofit acquisition strategy. We will be joined by Michelle Vargas, the direct response director of Wounded Warrior Project, and Whitney Norman, director of client solutions at Pursuant...
2018-08-2219 min