Shows
C-Level ConversationsOur Obsession with Cultural Fit Will Kill Workplace DiversityPodcast Episode: Our Obsession with Cultural Fit Will Kill Workplace DiversityIn this thought-provoking episode of C-Level Conversations, Professor Gary Martin, CEO of the Australian Institute of Management WA, unpacks the increasingly controversial concept of "cultural fit" in hiring and why it might be doing more harm than good.What once began as a way to build cohesive, values-aligned teams has morphed into a gatekeeping tool that reinforces bias, stifles diversity, and limits innovation. Professor Martin explains how the fixation on hiring people we feel comfortable with those who look, think, and act...
2025-04-2926 min
C-Level ConversationsExclusive Talent Trends 2025 WebinarPodcast Episode: Talent Trends 2025: A Roadmap for Smarter Hiring and RetentionIn this insightful episode, Amrutha hosts with Jason. S. Bradshaw – Global Guru on Customer Experience | Best-Selling Author and Keynote Speaker. Together, they explore the evolving landscape of customer engagement, uncovering strategies that businesses can adopt to deliver exceptional experiences in 2025 and beyond.What to Expect:Insights on emerging customer experience trendsProven strategies for building customer loyaltyPractical tips on leveraging technology to enhance interactionsReal-world examples of companies achieving customer successJason shares actionable insights drawn from his ext...
2025-03-1725 min
C-Level ConversationsThe Double Bind Dilemma for Women in LeadershipThe Double Bind Dilemma for Women in Leadership, with Sandy Chakravarty, Chair of Audi and Risk Committees, CFO, COO.In this powerful episode, With Sandy Chakravarty, Chair of Audi and Risk Committees, CFO, COO. , a seasoned executive with over 25 years of experience, joins Amrutha to discuss the "double bind dilemma" that women leaders face in the workplace. Sandy shares her personal journey, leadership insights, and strategies for overcoming societal biases.Key Takeaways:The Double Bind Dilemma: Women leaders are often seen as either too...
2024-03-2229 min
C-Level ConversationsCurrent Megatrends in the World of Work PLUS How can you accelerate you Career Advancement & Progression?With Karan Ferrell-Rhodes - CEO & Lead Strategist, Shockingly Different Leadership Leaders will need to maintain energy and momentum to prepare the business for what lies ahead with the Global talent shortage.In today’s episode we talk about:What are some of the hottest megatrends in the world of work?Key critical success factors of the world's most successful leadersHow can you accelerate your career advancement.Today’s guest - Karan Rhodes an Organizational strategist who specialises in up-leveling leader capability and optimizing workforces to excel.Karan with her team...
2023-05-1830 min
C-Level ConversationsDelivering a sustainable CX by improving EX – with Jason. S. Bradshaw - Global Guru on Customer Experience | Best-Selling Author and Keynote SpeakerWith over 30% of consumers willing to stop doing business with you after just 1 bad experience, there has never been a better time than now to focus on improving the experiences you create and deliver for your customers. However, the foundation to delivering a consistent customer experience is the employee experience. Global research confirms that companies who are best-in-class when it comes to employee experience outperform their fortune 500 competitors in ways that it matters, including customer experience and shareholder returns. In today’s episode we will explore - What is customer experience - W...
2021-10-2045 min
C-Level ConversationsBuilding Social Capital though Corporate Social Investment with Dr. David Cooke – Director ESG AdvisoryWhy is Social Responsibility a critical part of the overall business strategy now? As customers, employees, suppliers and, indeed, society more broadly place increasing importance on Corporate Social Responsibility (CSR), some leaders have started to look at it as a creative opportunity to strengthen their brands while contributing to society at the same time.For companies that see CSR as an opportunity to strengthen the business, the big challenge is execution. They view CSR as central to their overall strategies, helping them to creatively address key business issues The big challenge for...
2021-09-0152 min
C-Level ConversationsLearnings from implementing High PerformanceBruce Emery – High Performance Transformation Leader | MD - TransformdWhy does a high-performance work culture matter? A high-performance culture helps the organisation achieve high levels of performance and results consistently over time. It’s no wonder then that building a high-performance culture is a chief goal for many leaders as it can mean the difference between stagnation and growth, competitiveness and being left behind. High-performance work practices empower employees, which helps organizational efficiency and performance.Companies using high performance practices benefit from reduced employee turnover while increasing their productivity and fi...
2021-07-0421 min
C-Level ConversationsHow Can A Leader Create A Fun Culture By Being AuthenticHow can a leader create a fun culture by being authentic? Dean Talbot – Chief Sales and Service Executive (Banking) Leaders have had to step up in a big way in the last 12 months…and will continue to have to do so ..in the recovery ahead! It was a learning experience for everyone, but one that clarified the importance of positive leadership. It seems counterintuitive to suggest that work should be fun, right? Our whole lives we’ve been taught “work hard, play hard”. But why can’t work be fun in itse...
2021-04-0724 min
C-Level ConversationsThe Journey of ChangeNeyhaa Srivastava – Head of Retail Banking Branches – Credit Union Australia _____________________________________________________________________________About this episode Change is inevitable. Be it in business or personal life, it often requires new ways of thinking and doing – shifting people from what they are used to, to the unknown. For many, change can be a positive thing. But it can also generate a feeling of uncertainty and resistance.Neyhaa is a change management expert. She has lead change in large teams across process improvement and culture within retail banking. She explains - Key...
2021-03-0625 min
C-Level ConversationsLeading Through CrisisTracy Glen Head of Customer Assist and Fraud Operations – Latitude Financial Services _____________________________________________________________________________About this episode It has been an unimaginable twelve months the worst bushfire season ever, pandemic economic implosion, loss and lots of new normals to navigate, especially for leaders leading large teams in multiple locations in different countries even leading through crisis is our topic today. Tracy Glen is a crisis management expert. She has led large teams across multiple countries and has successfully managed teams in America through the GFC and the recent COVID-19 lockdo...
2021-03-0351 min