Shows
Add To Cart: Australia’s eCommerce ShowAnastasia Lloyd-Wallis from Retail Doctor Group & Martin Filz from PureProfile | Checkout #436Welcome to the Checkout, where we dive deeper into the minds of our guests to learn more about their personal experiences and insights. Today, we have the pleasure of speaking two leading figures in consumer research.Anastasia Lloyd-Wallis is a Research and Insights Specialist at Retail Doctor Group. She brings a wealth of knowledge about how emotions and personality traits drive consumer loyalty and is passionate about understanding the unique behaviours of Gen Z and Gen Alpha.Martin Filz, CEO of Pure Profile, is an experienced leader in consumer insights and data analytics...2024-08-1515 min
Add To Cart: Australia’s eCommerce ShowMartin Filz from Pureprofile and Anastasia Lloyd-Wallis from Retail Doctor Group: The Dos and Don’ts of Loyalty Schemes | #421In this episode of Add To Cart, we are joined by Martin Filz. CEO of Pureprofile and Anastasia Lloyd-Wallis Chief Operating Officer & Head of Insights at Retail Doctor Group. Experts in research and retail, Martin and Anastasia collected data from 1000 people across all demographics to generate ‘How To Grow Consumer Loyalty’ and they join us to share the findings. In this chat, Martin and Anastasia share what customers want from a loyalty programme, they discuss the attention economy and the Gen Z customer and critical issues of safety and privacy. Plus, we also get insights into the surprising thing that ha...2024-06-2351 min
Retail Doctor Group - Consumer and Retail Transformation ExpertsThe Future of Consumers – Embracing Customer LoyaltyJoin Retail Doctor Group’s COO and Head of Insights, Anastasia Lloyd Wallis, as we explore the concept of customer loyalty through: Understanding just what loyalty means to customers, and How you can build that loyalty with your tribe. We hope you enjoy this session!2023-03-0219 min
Retail Doctor Group - Consumer and Retail Transformation ExpertsThe Future of Consumers - Understanding Consumer TrendsIn Episode 4, our COO and Head of Insights Anastasia Lloyd-Wallis discusses 8 consumer trends that were identified by RDG Insights Division at the start of 2022 and how they conducted research frequently to truly understand how consumers feel and what we can expect them to do in the next 6-12 months. How has COVID affected consumer behaviour? What trends have we seen and what trends are we going to see moving forward? We hope you enjoy this session and learn some useful insights!2022-08-2223 min
Retail Doctor Group - Consumer and Retail Transformation ExpertsState of the Nation 20 - 2022 Consumer and Retailer SentimentHow are consumers feeling about the year ahead? How will this affect their behaviours with retailers? Plan to grow. Listen to guest speaker Adrian Lemme, Director, Retail and Gaming Research at Citi and Retail Doctor Group's CEO Brian Walker and COO Anastasia Lloyd-Wallis as we delve into the latest insights from RDG proprietary research into Consumer and Retailer Sentiments. 2022-07-181h 15
Retail Doctor Group - Consumer and Retail Transformation ExpertsThe Future of Consumers - Building Customer AdvocatesWelcome to The Future of Consumers Podcast hosted by our COO Anastasia Lloyd-Wallis. In Episode 2, Anastasia invites Marketing Specialist Lesley Knight and CMO Joanna Robinson from Chatime Group to discuss how to build customer advocates and effectively go beyond the transaction, as well as consumer trends for the near future. Who are your customers and how can you best represent them? How do you reward loyalists? We hope you enjoy this session and learn some useful insights!2022-06-1523 min
Retail Doctor Group - Consumer and Retail Transformation ExpertsThe Future of Consumers - Understanding Customer LoyaltyWelcome to the first episode of The Future of Consumer Podcast with our COO Anastasia Lloyd-Wallis. This month, Anastasia invites Mike Ainsworth from Barbeques Galore to discuss our current 'borderless' retail landscape and the importance of understanding how customers interact with brands. How do customers want to be treated? How do we connect with customers beyond a transaction? We hope you enjoy this session and learn some useful insights!2022-05-1024 min
Retail Doctor Group - Consumer and Retail Transformation ExpertsState of the Nation 18 CEO Breakfast Event: Reset - Realign - RestartWelcome to RDG's first hybrid event of 2022. In this CEO Networking Breakfast, CEO Brian Walker and COO Anastasia Lloyd-Wallis delivered the most updated consumer and retail trends that will make an impact in 2022 and beyond. We were also delighted to feature Ian Bailey - Managing Director of Kmart Australia in a discussion on his journey with Kmart, the secret behind their success and the sharing of valuable business fitness™ tips. We hope you enjoy the session. 2022-02-101h 18
Retail Doctor Group - Consumer and Retail Transformation ExpertsState of the Nation 17 - How do deliver a game-changing customer experienceFrom the way they connect with brands to how they pre-research, consumers have come out of COVID-19 lockdowns with different shopping behaviours and expectations. Strategies that worked a few months ago may no longer entice to your target market. Join Retail Doctor Group CEO, Brian Walker, RDG COO & Head of Insights, Anastasia Lloyd-Wallis as we welcome our guest speakers: Amber Manning, CEO of Just Cuts, Mahassen Haddad, General Manager of Max Brenner and Stephen Younane, CEO of Retail Prodigy Group as we discuss the importance of Customer Experience and how retailers can apply the latest consumer insights...2021-11-171h 11
Retail Doctor Group - Consumer and Retail Transformation ExpertsState of the Nation 16: Building Efficient RetailIn our latest State of the Nation episode, join Retail Doctor Group CEO, Brian Walker and Head of Insights, Anastasia Lloyd Wallis aas we discuss Building Efficient Retail. With guest speakers: Tom Leak, General Manager at Rebel Sport, and Marcus Bartlett, CFO of Munro Footwear Group we discuss how to build best in class retail focussing on the critical steps taken to create an efficient retail model from strategy to deployment.2021-10-131h 12
Retail Doctor Group - Consumer and Retail Transformation ExpertsThe Future of Retail - Consumer SentimentIn this latest episode, we welcome Brian Walker, CEO Retail Doctor Group, and Anastasia Lloyd-Wallis, General Manager and Head of Insights. At RDG, we've been paying close attention to consumer sentiment or the changing nature of consumer behaviours over the years, and retailer sentiment looking at what the leading retailers, CEOs and boards have been prioritising in their strategic plans and deployment. In this podcast Brian and Anastasia will be looking at both groups to draw out the gap between what consumers want and retailers' strategies. We hop...2021-06-2217 min
Retail Doctor Group - Consumer and Retail Transformation ExpertsTrending Strong: Sustainability - Webinar Discussion with Global LeadersOne trend that remained strong through all the uncertainty of 2020 is that of sustainable retail. Far from being a passing fad, understanding environmental and social responsibility is proving to be the best way to build a strong strategy. But the question remains: what factors are really important to consumers and swaying their purchase decisions? We talked to consumers to find out that 83% of global consumers consider sustainable practices to be important and 44% of consumers have chosen to buy from a company with sustainability efforts rather than one not know for addressing them. 2021-02-251h 17
Retail Doctor Group - Consumer and Retail Transformation ExpertsState of the Nation 10: Knowledge is Power4 in 5 retailers expect online sales to increase post-Covid, and 1 in 2 expect in-store sales to decrease. (Source: RDG Consumer and Retail Sentiments Study). Retailer leaders must adapt quickly to win in this new retail landscape. To drive progress through topical discussions and strategic insights, we are thrilled to invite you to our acclaimed State of the Nation series. We will kick off 2021 with a discussion on Winning in the New Retail Landscape: Knowledge is Power. Join us in understanding how to drive real strategic change in 2021 by delivering an exceptional differentiated omnichannel strategy with cons...2021-02-121h 29
Retail Doctor Group - Consumer and Retail Transformation ExpertsState of the Nation - Ninth EditionIt's the Grand Final of retail and Christmas is right around the corner. The year has been turbulent and providing certainty within uncertainty to assist our retail community has been our priority. We will finish off the 2020 State of the Nation series with a focus on: How to maximise Christmas in a Post-Covid world. We invite you to join us in this podcast to understand how you can drive real strategic change and improve your retail offer. We will also look into predictions for 2021 amongst the following topics: Consumer insights, retail trends and predictions for 2021 A...2020-11-111h 32
Retail Doctor Group - Consumer and Retail Transformation ExpertsThe Future of Retail - Future of ConsumersRetail Doctor Group General Manager & Head of Insights, Anastasia Lloyd-Wallis joins CEO, Brian Walker in discussion on the Future of the Retail Consumer and cover insights into such topics as: How has COVID-19 impacted Australian consumer behaviour? What trends are we seeing with Gen Z / Millennials / Gen X / Baby Boomers? What are the consumer trends in ecom and mcom and scom What consumer trends do we expect to see continue into 2021? What can retailers do to adapt to these changing consumers? For more information or to download Anastasia's bio click here2020-11-0313 min
Retail Doctor Group - Consumer and Retail Transformation ExpertsState of the Nation - Eighth EditionThe retail year continues to be increasingly turbulent and providing certainty within uncertainty to assist our retail community has been our priority. Through 2020 we have been working with industry leaders to bring these exclusive events to you and we are delighted to invite you to this upcoming CEO event. Join us to understand how these industry leaders are driving real strategic change and gain key insights. We will also examine the role retailer and consumer insights play in driving strategy and deployment, amongst the following topics: The Retail landscape in Australia, Trends and Key Insights...2020-10-281h 30
Retail Doctor Group - Consumer and Retail Transformation ExpertsGlobal Retail InnovationsWhat are the hottest retail trends from around the globe and how to implement them? Listen now as our CEO, Brian Walker, and Head of Insights, Anastasia Lloyd-Wallis, take a deep dive into both Australian and global retail to help you develop transformative strategies for a successful rebound. Our expert evaluation of innovative retailers from all over the globe brings you the four hottest trends of 2020: Omni Integration Extreme Convenience Extreme Engagement Sustainable Practice 2020-07-1558 min
Retail Doctor Group - Consumer and Retail Transformation ExpertsState of the Nation 5 - Digital Rebound and TransformationThe fifth State of the Nation online summit showcases Digital Thought Leadership with clear implementation steps to help build your retail rebound “omnichannel” strategy during the rebounding phase of post COVID19. The panel discussion led and facilitated by Brian Walker (CEO of Retail Doctor Group) and Anastasia Lloyd-Wallis (Head of Insights, Retail Doctor Group) focuses on leveraging digital to automate and integrate your business processes and customer experience. Kelly Slessor (CEO of Shop You) and Joshua Nathanielsz (Enterprise Solutions Architect at Amazon Web Services) join our partners Matthew Craig (Director of Mindarc) and Abhishek Vohra (CEO...2020-06-301h 30
evokeᴬᴳ⋅E02 - The Future of Food03 – Future of FoodTechnology is making its way to the centre stage of food production with innovations at every turn. These food innovators are leading from the front from alternative protein sources in the shape of the humble insect to a waste problem becoming an innovative health product flying off the shelves. In this episode we speak to some of the leaders in this space helping us think differently about the way we see food production and food businesses in Australia. Featured in this episode:Krista Watkins – Natural Evolution FoodsOlympia Yarger – GoTerra Jacinta Monk – Kimberley Wild GubingeJames Pateras – Modular FarmsSakkie Pretorius – Macquarie Un...2019-04-1634 min
evokeᴬᴳ⋅E01 - Building a BrandProvenance, branded product, high value agriculture. How do we use Australia’s clean green image to break into new markets. Are differentiated products the way Australian agriculture is headed? We speak to some of Australia’s food innovators and leading brand founders about their journey to create sustainable signature brands in Australia and internationally and we speak with branding specialists about trends to watch. Featured in this episode:David Blackmore – Blackmore WagyuJodie Goldsworthy – Beechworth HoneyFrances Bender – Huon AquacultureRob McGavin – Cobram Estate and Boundary BendAnastasia Lloyd-Wallis – The Retail Doctor GroupHelen Brown - BisnisAsiaEvokeAg – stay in the loop for the 2020 event 2019-04-1645 min