Shows
LibertiHarrisburgPodcast29 - Delight - Rediscovering Sabbath - 7-20-2025Delight: Rediscovering Sabbath
What does it mean to truly delight in the Sabbath? In this third message of our Sabbath series, we explore not only stopping and resting, but the invitation to delight, in God, in His creation, and in our identity as His people. Bro. Andrew Dymski unpacks Isaiah 58 and other Scriptures to expose the counterfeit delights that often distract us, and points us to the deeper joy and freedom found in weekly Sabbath rhythms. With practical encouragement and honest reflection, this sermon challenges us to step away from our screens, reorient our desires, and intentionally cultivate a Sabbath...
2025-07-2134 min
LibertiHarrisburgPodcast44B - Your Work Matters - B-Side - 11.04.24Join Jenna Wright, Pastor Matt, and Andrew Dymski as they dig further into the topic of "Your Work Matters" following Andrew's Sermon on Sunday.
2024-11-0346 min
Agency JourneyWhat Blueprint Clients Implement in Their Own Businesses With Andrew DymskiAfter every project, we collect feedback, brainstorm ideas, and discuss how we can improve our services. Back at the beginning of 2021, we transformed our client journey and added in a discovery project called "The Blueprint".Why did we do this?The Blueprint is the discovery project that allows us to fully understand the agency's pains, frustrations, challenges, and goals for the project. We've received a lot of amazing feedback, and many agencies have even reverse-engineered our process and implemented it at their agency. On this episode of Agency Jo...
2022-11-1326 min
Agency JourneyWhat Makes A Great Agency ClickUp Champion with Andrew DymskiThey take ownership of:The system's designHabits and behaviors of the team inside the systemBeing a ClickUp expert to answer the team's questionsRegardless of the platform you run on. You need to have an internal champion - Monday champion, Asana champion, Teamwork champion, etc. So, are you...A, an agency operator that has claimed the throne of [fill in the blank] champion?Or B, looking to hire or promote within to champion your project management platform?On this episode of Agency Journey, Gray joins Andrew Dymski, CoFounder at ZenPilot, to discuss the w...
2022-10-1628 min
Agency Journey6 Keys To Agency Change Management with Andrew DymskiAt ZenPilot, we help agencies transform the system in which they operate on a day-to-day basis - the place they find their tasks, collaborate with their team, communicate with clients, and take their notes.Transforming a project management platform may be one of the biggest areas of change an agency goes through. It impacts the daily workflow of every individual in the organization - and their clients!Is it easy? Nope. Is there friction? Yup! If you're looking to implement change at any organization, you need to be willing to embrace the pain f...
2022-09-1821 min
Agency JourneyHow Increasing Retention Can Take Your Business to New Heights with Ethical Scaling's Ben McLellanBen McLellan is the founder of Ethical Scaling, a consulting company focused on helping businesses scale faster and more sustainably by retaining their clients longer. Ben got his start running a six-figure personal training company.At the time, Ben had a dozen clients that had been with him for over a decade and this would be the exact retention experience he needed when he started his own online agency. He would also go on to work with Traffic and Funnels as a client success director that moved over 1,000 customers through their process.Ben never claimed...
2022-03-2734 min
Agency JourneyWhat Makes a Great Agency Case Study with Joel KlettkeTopics discussed in the episode:Tips for Creating an Effective Agency Case StudyThe Benefits of a Great Agency Case StudyWhat is an Ideal Agency Case StudyTips for Conversion CopywritingWhat Makes A Great Case StudyPresenting Sponsor: ZenPilotZenPilot helps agencies build more productive, profitable, and healthy teams by streamlining their operations in ClickUp.As ClickUp's largest implementation partner, we've served over 2,300 agencies and would love to help you scale operations.Learn more about our agency solutions.Resources mentioned in this episode:Joel Klettke on LinkedInJoel Klettke...
2021-12-2637 min
Agency JourneyManaging Agency KPI's with Revenue River's Amber KemmisAmber Kemmis is the Chief Operating Officer of Revenue River, a sales and marketing agency.With over a decade of digital marketing and agency leadership experience, Amber can solve almost any problem thrown her way. She also has a passion for people, psychology, MarTech, and driving revenue growth.Topics discussed in the episode:The Difference Between a Traditional HubSpot Agency vs. HubSpot Agency Today.What does a Traditional HubSpot Agency Model look like?Amber's take on Client Retainers in Revenue River.Defining Retainers in an Agency SpaceThe Core Responsibilities of a Chief Operating Officer...
2021-12-1925 min
Agency JourneyWhy Agency Owners Need to Get Out of Client Services with Chase ClymerChase Clymer is the Co-founder of Electric Eye, an agency that increases sales for eCommerce brands. Chase is also the host of Honest Ecommerce, a weekly podcast, community & educational resource providing online store owners with honest, actionable advice to increase their sales and grow their business.Topics discussed in the episode:Chase's story and the origins of Electric EyeThe importance of removing yourself as an agency owner from day-to-day client servicesLeading and managing a team and the concept of swim lanesAn intentional strategy for referral growth and partnersHow Chase approaches content marketing and his success...
2021-12-1233 min
Agency JourneyHow to Craft a Winning Content Strategy with Column Five's Ross CrooksTopics discussed in the episode:The Importance of Crafting a Content StrategyMarketing Content Strategy Best Practices shared by Ross CrooksThe Evolution of Column Five's Content StrategyCareer Opportunities with Column FiveResources mentioned in this episode:Ross Crooks on LinkedInColumnFiveColumn Five CareersMint.comNoah Kagan on LinkedInUberLinkedInGitHubQuickBooksTurbo ChartBrexRampGray MacKenzie on LinkedInAndrew Dymski on LinkedInZenPilot
2021-12-0525 min
Agency JourneyZenPilot’s Brand Update with Andrew DymskiAndrew Dymski is the Co-founder of ZenPilot. ZenPilot has helped over 2,000 agencies streamline their operations and scale their businesses using proven systems and processes. ZenPilot’s clients benefit from a comprehensive library of pre-built ClickUp templates, agency-specific training, and certification programs.Andrew has over a decade of experience helping businesses and agencies grow. In addition to his work at ZenPilot, Andrew is the Co-founder of GuavaBox, which helps B2B tech and SaaS companies build a better growth strategy. Previously, he worked as the Digital Media Strategist for Deeter Gallaher Group and the Director of Growth for Re...
2021-09-2337 min
The Digital Agency Show | Helping Agency Owners Transform Their Business Mindset to Increase Prices, Work Less, and Grow ProfitsE175: Your agency's processes: it's time to get going with Andrew DymskiAndrew Dymski is a process and project management guru.
He gives digital agency teams the structure they need to grow quickly and sell with confidence. Systems and processes are needed in order to scale an agency business, but in the chaos of agency life, it's hard to know where to start.
What began as a fun side project 8 years ago has turned into helping 1,600+ agency teams around the world. Andrew has published over 200 episodes on his podcast, Agency Journey, and has over 1,000 members on his Facebook group. He has also been a speaker at Inbound.
2020-11-0341 min
B2B Growth Think TankAndrew Dymski - Are You Running a Broken Business Model?On today’s episode I welcome Andrew Dymski to the show. Andrew co-runs Zen Pilot, a company that helps agencies develop their processes and systems so they can scale. He and his business partner started their agency, Guava Box in a college dorm room with no book of business or corporate experience. As you can imagine, he learned a lot by trial and error and by his own admission, has plenty of the scars and bruises to show for it! It’s one of the reasons he now helps others avoid what he went...
2019-03-2739 min
The Agency Profit PodcastHow to Document Your Process so you can Scale Faster with Andrew DymskiIn this episode, Andrew Dymski walks us through his process for creating beautifully documented processes your entire team can follow. We'll get into the how, who, when, where and why of documenting process, and cover some other great tips for agency scalability along the way.
About Andrew Dymski
Andrew is a Founder at ZenPilot where he helps marketing agencies buy back time by developing the processes and systems they need to scale without reinventing the wheel for every client. He's also co-host of the Agency Journey podcast where each week he interviews an agency owner...
2019-03-0636 min
Inbound Back OfficeE23: How Agencies Can Document Their Processes (DoInbound)Do you have your processes well documented? You should! Andrew Dymski of DoInbound talks about why and how you should document your processes.
2018-04-2022 min
The Digital Agency Show | Helping Agency Owners Transform Their Business Mindset to Increase Prices, Work Less, and Grow Profits24: Funding Your Agency In The Early Days with Andrew DymskiToday we’re talking to Andrew Dymski, the co-founder of a digital agency called GuavaBox, as well as the co-founder of DoInbound, which is an inbound marketing project management process and team management system. With his experience in running agencies and developing software platforms, Andrew is a great person to talk to about his experience as an entrepreneur.
2017-07-1043 min
Happy Client Show: Helping Agency Pros Deliver DelightHow to Start Documenting Your Agency Processes Without Feeling OverwhelmedIn this episode of the Happy Client Show, Ben and Andrew discuss how agencies can get started documenting their processes even when they feel they don't have enough time.
2017-05-0310 min
Happy Client Show: Helping Agency Pros Deliver Delight41 - Stop Saying Yes to Bad Client WorkIn this episode of the Happy Client Show, Andrew and Ben talk about the importance of saying "no" as an agency owner. At an agency, it feels we never have enough money coming in, or never enough business. So we do whatever we can to take on more work to get the money. We say "YES" to everything.This is a BAD habit that many new agency owners need to get out of. And FAST!
2017-04-2610 min
Happy Client Show: Helping Agency Pros Deliver Delight040 - The Secret Power of Documenting Processes as You GoIn this episode of the Happy Client Show, Andrew and Ben dive into the benefits of documenting processes as you go.
2017-04-1906 min
Happy Client Show: Helping Agency Pros Deliver Delight038 - How to Run the Best Discovery Meeting of Your Client's LifeIn this episode, Ben and Andrew share tips you can implement to streamline your content collection process during the on-boarding phase to deliver life changing discovery meetings. Enjoy!
2017-03-2212 min
Happy Client Show: Helping Agency Pros Deliver Delight037 - Deliver Better Agency Services by Gathering the Right Information in the Sales ProcessThe fastest way to happy clients is only on-boarding the clients that are a great fit for your agency. That all starts in the sales process! Members of the sales team are the gate keepers to the agency. In this video, Ben and Andrew discuss specific things agencies can address in their sales process to really set their client servicing team up for success.
2017-03-1412 min
Build a Better Agency PodcastEpisode 54: Implementing Process Around Your Agency’s Deliverables, with Andrew Dymski.Andrew Dymski is a co-founder of DoInbound, a process and project management platform for inbound marketing agencies and GuavaBox, an inbound marketing agency. He is a lacrosse coach on the side and loves doing almost anything outside. He is also the co-host of Inbound Agency Journey, a weekly podcast for agency pros. What you’ll learn about in this episode: How Andrew and his business partner Gray MacKenzie started their agency while they were still in college and the transformation that GuavaBox has overwent since then How Michael Gerber’s “The E Myth” transformed how Andrew’s agency wa...
2016-10-1743 min
Agency JourneyGray MacKenzie and Andrew Dymski from DoInboundIn this episode of Inbound Agency Journey, DoInbound co-founders Gray MacKenzie and Andrew Dymski discuss upcoming product improvements, agencies making cool things, lessons learned, and a preview for Season 6 of Inbound Agency Journey. Enjoy!
2016-06-1326 min
Happy Client Show: Helping Agency Pros Deliver Delight036 - What Your Agency Should Do After a Client ConflictWhen the dust settles, it is time to take stock of what has happened. The time following a client conflict is the time to review what happened and make adjustments to your agency processes. These adjustments make sure the situation doesn't repeat itself.
2016-04-0510 min
Happy Client Show: Helping Agency Pros Deliver Delight035 - How to Deal with a Client That Badmouths Your AgencyWhen an angry client takes their anger out by posting bad reviews online, it is time to act. In this episode Ben and Andrew share the steps you should take today to prepare for an upset client and how you can prevent the situation from happening in the first place.
2016-03-2912 min
Happy Client Show: Helping Agency Pros Deliver Delight034 - The Right Way to Break Off a Client & Agency RelationshipSometimes no matter how hard you try, a client just isn't a good fit. If that is the case, how do you get out of the arrangement? In this episode, Ben and Andrew talk through the steps that you can take to get out of a bad client situation.
2016-03-2210 min
Happy Client Show: Helping Agency Pros Deliver Delight033 - 5 Client Conflict Situations and How to Handle ThemIf you're in the middle of a conflict with a client, it can feel like there is no way out. ln this episode, Ben and Andrew talk through 5 examples of client conflict and how you can move to a peaceful resolution.
2016-03-1523 min
Happy Client Show: Helping Agency Pros Deliver Delight032 - 9 Steps to Resolving Client & Agency ConflictIf you're in the middle of conflict with an agency client, how do you get out? In this episode Ben and Andrew walk through 9 detailed steps to help you see the light on the other side!
2016-03-0820 min
Happy Client Show: Helping Agency Pros Deliver Delight031 - What to Do When Clients Perpetually Miss DeadlinesAre your clients missing deadlines? That is no way to get things done. Take a listen to this episode and learn how you can stop this problem before it is too late!
2016-03-0127 min
Happy Client Show: Helping Agency Pros Deliver Delight4 Signs It's Time to Overcommunicate with ClientsAll relationships come down to communication, clients are no different. Learn how overcommunication can help your agency grow!
2016-02-1612 min
Happy Client Show: Helping Agency Pros Deliver Delight3 Meetings Every Inbound Partnership NeedsLearn the three critical meeting you can't miss with your inbound clients!
2016-02-0910 min
Happy Client Show: Helping Agency Pros Deliver DelightHow to Write an Agency Client ContractLearn everything you need to know about agency contracts!
2016-02-0223 min
Happy Client Show: Helping Agency Pros Deliver Delight5 Clients Who Will Burn Your Agency DownLearn the types of clients you need to avoid if you're going to grow your agency!
2016-01-2617 min
Happy Client Show: Helping Agency Pros Deliver Delight5 Ways to Prevent Client FiresPrevent client fires before they start!
2016-01-1915 min
Happy Client Show: Helping Agency Pros Deliver Delight5 Things You Need to Know About Client FiresLearn how to address client issues before they even start!
2016-01-1217 min
Happy Client Show: Helping Agency Pros Deliver DelightHow to Master the Transition Between Inbound CampaignsWondering how to make the jump from one inbound campaign to the next? In this episode, Ben and Andrew share the key processes to implement into your agency process to make each transition smooth as silk!
2015-12-1514 min
Happy Client Show: Helping Agency Pros Deliver DelightThe 5 Inbound KPIs Your Clients Need to Know Right NowDo you struggle to showcase ROI to your clients? Could be that you're pointing to the wrong metrics. In this episode, Ben and Andrew share five important KPIs to measure through your inbound partnerships.
2015-12-0812 min
Happy Client Show: Helping Agency Pros Deliver DelightHow to Build Inbound Campaigns That Your Clients Will LoveDo you struggle to group together all the content that goes into an inbound campaign? In this episode, Ben and Andrew break down an air-tight inbound campaign process!
2015-12-0113 min
Happy Client Show: Helping Agency Pros Deliver Delight10 Steps to Running a Smoother Website ProjectBuilding an air-tight process is key to running profitable projects. On this episode, Ben and Andrew walk through a 10-step process for managing website redesign projects.
2015-11-2423 min
Happy Client Show: Helping Agency Pros Deliver Delight4 Reasons to Be Merciless About Your Client's WebsiteNot sure how to mix a website redesign into the flow of your inbound services? Ben and Andrew unpack this topic on this episode!
2015-11-1726 min
Happy Client Show: Helping Agency Pros Deliver DelightHow to Communicate Inbound Funnel Building to Clients"Inbound funnel building" is a buzz phrase we toss around in the marketing space, but how should you go about explaining it to a client? We dive in and discuss.
2015-11-1015 min
Happy Client Show: Helping Agency Pros Deliver DelightHow to Get Client Buy-In with a GamePlan Kick-Off SessionBuy-in is key to building long-lasting inbound partnerships that last the test of time. Here's how to get it during your on-boardings.
2015-11-0312 min
Happy Client Show: Helping Agency Pros Deliver DelightAlmost Everything Your Client Wants to Know About Inbound GamePlansThe Inbound GamePlan is the strategic roadmap for the first 12 months of a client engagement. Here's what your clients will want to know and how to best educate them about this vital step.
2015-10-2719 min
Happy Client Show: Helping Agency Pros Deliver DelightOne Guaranteed Way You’ll Fail Your Inbound ClientsYou want to deliver a great service to your clients, each and every time. One guaranteed way to fail them is to start without a strategy. In this episode, Ben and Andrew dig in and share the steps to building a solid client strategy.
2015-10-2015 min
Happy Client Show: Helping Agency Pros Deliver Delight5 Signs You Need to Start Using an Inbound GamePlanDo you struggle to deliver results for your clients? You believe in inbound, but things always come up to derail your work. In this episode, Ben and Andrew dig into this idea and share how an Inbound GamePlan could be just the answer you're looking for!
2015-10-1315 min
Happy Client Show: Helping Agency Pros Deliver Delight5 Steps to the Best Client On-Boarding Ever!Have you ever struggled to communicate expectations or showcase results with a client? Chances are things fell off in on-boarding. In this episode, Ben and Andrew share what you need to do to rock your next client on-boarding!
2015-10-0618 min
Happy Client Show: Helping Agency Pros Deliver Delight013 - The 4 Milestones of a Successful Inbound PartnershipAn inbound partnership is a journey. As an agency, it is your job to guide your client along that journey. In this podcast Ben and Andrew breakdown the 4 milestones to help you navigate an inbound partnership!
2015-09-2919 min
Happy Client Show: Helping Agency Pros Deliver DelightThe 5 Clients You Can’t Afford to Take OnEver worked with a client that just wasn't a good fit? There is just conflict from the beginning and things just can't seem to be worked out. Identifying these troubled clients earlier in the process can save you time and a whole lot of misery! In this episode Andrew and Ben talk about the five different types of clients you can't afford to take on.
2015-09-1518 min
Happy Client Show: Helping Agency Pros Deliver DelightHow to Deal with a Client That Tinkers with Your CampaignsHave you ever been in a situation where a client just won't sit still? They keep tinkering with the plan you agreed upon together. You don't need to put up with this type of treatment! In this episode Ben and Andrew chat about how you can over come clients that are pushing their limits.
2015-09-0813 min
Happy Client Show: Helping Agency Pros Deliver DelightThe 6 Rules for Creating Compelling Client Case StudiesAre you looking for a better way to capture your agency success stories? Tap into these six rules and you're well on your way to creating compelling client case studies!
2015-09-0119 min
Happy Client Show: Helping Agency Pros Deliver Delight5 Ways to Get Clients to Pay You on TimeHave you ever had a clients ignore the due dates on your invoices? If so, this episode will dig into actionable steps to help you receive the money you've earned, faster!
2015-08-2543 min
Happy Client Show: Helping Agency Pros Deliver DelightBe Enthusiastic—It's Up to You!Building trust and honesty in a client engagement is hard work. It isn't something that just happens by itself. Create deeper client relationships by bringing enthusiasm to the table.
2015-08-1814 min
Happy Client Show: Helping Agency Pros Deliver Delight5 Ways to Transition a Legacy Client RelationshipDo you have clients in your portfolio that are slowing down your growth as an agency? Ben and Andrew talk through 5 tactics that you can use to transition troublesome clients out of your book of business.
2015-08-1124 min
Happy Client Show: Helping Agency Pros Deliver Delight5 Things Annoying the Heck out of Your ClientsAre you doing things that are driving your clients up the wall? In this episode, Ben and Andrew highlight common things that happen in client relationships and how you can overcome them.
2015-08-0427 min
Happy Client Show: Helping Agency Pros Deliver DelightReporting Methods That Will Absolutely Delight Your ClientsDo you struggle to show clients the value of your services? Reporting can be a misunderstood and misused thing for inbound agencies. Join Andrew and Ben for a chat about how better reporting can lead to happy clients.
2015-07-2822 min
Happy Client Show: Helping Agency Pros Deliver DelightWhy Your Agency Needs to Start Documenting EverythingAre you interested in delivering delight to your clients with a smooth experience and clear expectations? If so, then listen in to hear how documentation can help get you there!
2015-07-2424 min
Happy Client Show: Helping Agency Pros Deliver DelightHow An Agency Framework Can Help You Retain and Take on More AccountsAre you interested in streamlining your client experience? If so then an agency framework may be just what you're looking for!
2015-07-0721 min
Happy Client Show: Helping Agency Pros Deliver Delight5 Ways to Prevent Client ConflictUnspoken issues spring up in the servicing of an account, it can create negative conflict and derail progress. In this episode on Happy Client Show, Ben Butler and Andrew Dymski dig into 5 ways you can prevent client conflict before it even starts.
2015-06-2428 min
Happy Client Show: Helping Agency Pros Deliver DelightIs the Client Always Right?The short answer is "No, the client is not always right!" Agency life can be a crazy life, due in large part to this idea. In this episode of the Happy Client Show, Ben Butler and Andrew Dymski breakdown this idea and present 5 reasons why you should rethink your approach to client servicing.
2015-06-2322 min
Agency JourneyAndrew Dymski and Gray MacKenzie from GuavaBoxEver thought about creating products as an agency? If so then this is the episode for you! Gray and I chat about leading agencies creating great products and share our story so far creating DoInbound.
2015-05-1827 min
The Disruptware Podcast: Online business | Lean startup | Internet EntrepreneurSkin In The Game Strategy Could Be The Key To Inbound Marketing SaaSToday on our show I’m really excited to introduce someone called Andrew Dymski. Now, Andrew is the co-founder of a company called GuavaBox, which is an inbound marketing agency. What they’ve gone and done is actually start building a new SaaS app called DoInbound, which is all about automating the processes around marketing and managing their client's processes. Andrew, welcome to the show.
The post Skin In The Game Strategy Could Be The Key To Inbound Marketing SaaS appeared first on Disruptware.
2014-02-1434 min