Shows
Decoding The FutureIs Data Worth More Than Your Products?In this discussion we shine the light on how AI and data are reshaping the retail industry by enhancing CX, integrating online and offline channels, and transforming the role of physical stores, while emphasising the importance of transparency and trust.AI and Data Optimisation: Retailers are leveraging AI and data to optimise experiences, focusing on personalisation and customer insights, while balancing both online and offline data.Omni-channel Integration: The integration of AI in retail is enhancing omni-channel experiences, combining digital and physical touch points to meet evolving consumer expectations.Transparency and Trust...2024-12-0120 min