Shows
10 Minutes to Better Patient CommunicationJoe Liebel on Emotional Intelligence and workplace communicationIt’s our 200th episode! Today you’ll hear a familiar voice tell a story about how emotional intelligence helped communication in the workplace.
Today’s episode is our 200th episode! And today you’ll be hearing about emotional intelligence in the workplace from someone I think you’ve heard before. Hi, everybody. This is 10 Minutes to Better Patient Communication, ranked number 20 in the top 100 podcasts in Social Sciences. Giving you inspiration and strategies to improve engagement experience and satisfaction since 2017. That’s right, we’re in our eighth year. I’m Dr. Anne Marie Liebel, a researcher, cons...2025-04-2513 min
10 Minutes to Better Patient CommunicationDon’t make these 7 Quality Improvement mistakesLearn about 7 common QI trip hazards, and how you can avoid them.
Now, I don’t typically start conversations with negatives, but sometimes when I talk with clients, especially super focused go -getters, they’ll ask me right out the gate, Tell us what we’re getting wrong so we can fix it! This episode’s for you, and it’s about quality improvement.
Hi, everybody. This is 10 Minutes to Better Patient Communication, ranked number 20 of the Top 100 Podcasts in Social Sciences. Giving you inspiration and strategies to improve engagement experience and satisfaction since 2017. I’m Dr. Anne M...2025-03-1408 min
10 Minutes to Better Patient Communication“You want that patient to be a partner.” Dr. Paul Ranelli on patient communicationWhether you’re a patient or a health care worker, learn how to encourage partnership through communication, thanks to Pharmacist Dr. Paul Ranelli. This is one of the many interviews you can find in our archives! Check them out at h-cpartners.com/podcasts.
Partnering with patients. It’s a phrase we’ve all heard before, and it might sound like some feel-good cliche, but it is real. It has real benefits. And it takes real work to do it well. In this episode, Dr. Paul Ranelli shows how he uses specific ways of communicating with patients to encourag...2024-11-0813 min
10 Minutes to Better Patient CommunicationJessica Halem on communicating with LGBTQ+ patients Part 2In Part 2 of my interview with Jessica Halem, MBA, Jessica shares useful phrases and encouragement for the next time you’re speaking with LGBTQ+ patients.
Jessica Halem has spent the past 25 years working in LGBTQ health. First as the executive director of the Lesbian Community Cancer Project in Chicago, to serving on the Board of GLMA which is the largest association of LGBTQ healthcare professionals, to now 10 years in academic medicine at Harvard Medical School and the University of Pennsylvania, teaching the next generation of healthcare providers how to care for LGBTQ patients. She currently serves on th...2024-10-1110 min
10 Minutes to Better Patient CommunicationJessica Halem on communicating with LGBTQ+ patients Part 1I get to talk–and laugh, a lot–with Jessica Halem, MBA. We discuss communication with LGBTQ+ patients, improv, and her fancy article in the New England Journal of Medicine. Her insights are as powerful as her joy.
You are in for a treat. Jessica Halem is a health communication expert who specializes in communicating with LGBTQ+ patients. I had so much fun interviewing her we went over time, and I had to split her interview into 2 episodes! And believe me, you won’t want to miss a word.
Hi everybody, I'm Dr. Anne Marie Liebel...2024-09-2710 min
Healthcare NOW RadioHealthcare for Humans: Communication to Address Power in Language w/ Dr. Anne Marie Liebel Pt 2Host Raj Sundar continues their series with Dr. Anne Marie Liebel, founder of Health Communication Partners. They delve into the pressures faced by clinicians to be perfect and resolve issues quickly, exploring how this impacts patient care. Dr. Anne Liebel discusses the cultural legacy of paternalistic medicine and the deficit perspective that assumes patients are lesser than clinicians. Dr. Raj Sundar suggests redefining terms like "vulnerable" to "historically exploited" to enable self-definition. Their conversation highlights the power dynamics in patient-physician relationships, the critical role of language in shaping thoughts and behaviors, and the importance of shared decision-making. They emphasize that...2024-07-2131 min
Healthcare NOW Radio Podcast Network - Discussions on healthcare including technology, innovation, policy, data security, telehealth and more. Visit HealthcareNOWRadio.comHealthcare for Humans: Communication to Address Power in Language w/ Dr. Anne Marie Liebel Pt 2Episode 49: Reflective, Equitable Communication to Address Power in Language w/ Dr. Anne Marie Liebel (Part 2)
Host Raj Sundar continues their series with Dr. Anne Marie Liebel, founder of Health Communication Partners. They delve into the pressures faced by clinicians to be perfect and resolve issues quickly, exploring how this impacts patient care. Dr. Anne Liebel discusses the cultural legacy of paternalistic medicine and the deficit perspective that assumes patients are lesser than clinicians. Dr. Raj Sundar suggests redefining terms like "vulnerable" to "historically exploited" to enable self-definition. Their conversation highlights the power dynamics in patient-physician relationships, the critical role of...2024-07-2031 min
Healthcare for HumansReflective, Equitable Communication to Address Power in Language w/ Dr. Anne Marie LiebelSummary:We continue our series Dr. Anne Marie Liebel, founder of Health Communication Partners. We delve into the pressures faced by clinicians to be perfect and resolve issues quickly, exploring how this impacts patient care. Dr. Anne Liebel discusses the cultural legacy of paternalistic medicine and the deficit perspective that assumes patients are lesser than clinicians. Dr. Raj Sundar suggests redefining terms like "vulnerable" to "historically exploited" to enable self-definition. Our conversation highlights the power dynamics in patient-physician relationships, the critical role of language in shaping thoughts and behaviors, and the importance of shared decision-making. We emphasize...2024-07-0831 minHealthcare NOW RadioHealthcare for Humans: Mastering Reflective, Equitable Communication: Dr. Anne Marie LiebelEpisode 48: Mastering Reflective, Equitable Communication: Insights from Dr. Anne Marie Liebel On this episode host Raj Sundar continues their language series with a conversation featuring Dr. Anne Marie Liebel, founder of Health Communication Partners. They explore her journey from education to healthcare, focusing on improving patient relationships and employee retention through equitable communication. They delve into reflective practice, practical strategies, and the power of viewing patients' strengths rather than deficits. Dr. Raj Sundar shares personal insights on the role of effective communication in tailoring healthcare to diverse cultural perspectives, setting the stage for a deeper dive into these critical concepts...2024-07-0726 min
Healthcare for HumansMastering Reflective, Equitable Communication: Insights from Dr. Anne Marie LiebelSummary:We continue our language series with a conversation featuring Dr. Anne Marie Liebel, founder of Health Communication Partners. We explore her journey from education to healthcare, focusing on improving patient relationships and employee retention through equitable communication. We delve into reflective practice, practical strategies, and the power of viewing patients' strengths rather than deficits. Dr. Raj Sundar shares personal insights on the role of effective communication in tailoring healthcare to diverse cultural perspectives, setting the stage for a deeper dive into these critical concepts in the next installment of this two-part series.2024-06-2626 min
10 Minutes to Better Patient CommunicationDr. Ashley Love on communication about mental health in AANHPI communitiesDr. Ashley Love returns to the show to talk about her experiences with mental health and communication in AANHPI communities. She shares powerful stories about the importance of culture and context in communication, the heterogeneity in the broad AANHPI classification, how AI can help make communication easier, and when she realized clients’ complaints about a stomach ache meant something more.
May is Mental Health Awareness month and Asian American and Pacific Islander (AAPI) Heritage Month. Today’s episode combines the two. We talk about mental health awareness in the AAPI community with researcher, educator, and friend of this...2024-05-2414 min
10 Minutes to Better Patient CommunicationDr. Jonas Attilus on the benefits of taking a learner’s role during patient interactionsPsychiatry Resident Dr. Jonas Attilus returns to the show to tell us why and how he takes the role of a learner during his interactions with patients, and how this helps him to give compassionate care.
May is Mental Health Awareness month, and today we get to hear from Psychiatry Resident and friend of the show Dr. Jonas Attilus. Dr. Attilus comes back and tells us how he takes a learner’s stance toward his patients, and how this helps him give compassionate care.
Hi everyone, this is 10 Minutes to Better Patient Communication from Health Co...2024-05-1011 min
10 Minutes to Better Patient CommunicationDr. Taquina Davis on understanding the impact of religious beliefs on patients’ decision-makingWe’re celebrating Women’s History Month with 3 interviews with women from across the health sector. Today I sit down with Dr. Taquina Davis as she shares research and a personal story about understanding the impact of religious beliefs on patients’ decision-making.
March is Women’s History Month, and to celebrate, we’re bringing you 3 interviews with women from across the health sector who all care about health equity and patient communication. In today’s episode I get to sit down with Dr. Taquina Davis as she shares research and a personal story about spirituality and faith, and its influ...2024-03-2911 min
10 Minutes to Better Patient CommunicationDr. Ann Ancona on encouraging critical thinking in health professions studentsWe’re celebrating Women’s History Month with interviews from women across the health sector. In today’s episode, Dr. Ann Ancona from Kent State University College of Nursing tells you how she encourages her nursing students to think critically about patient care and communication.
March is Women’s History Month. To celebrate, we’re bringing you 3 interviews with women from across the health sector who all care about health equity and patient communication. Today’s episode is about critical thinking in patient education. Dr. Ann Ancona from Kent State University College of Nursing tells you how she encourag...2024-03-1511 min
10 Minutes to Better Patient CommunicationWhat HCP can do for you, Part 2Our live event is just around the corner! It’s just one of many ways HCP can take things off your plate.
Because you’re listening to this show, chances are you’re also working on some of the most deep-seated and persistent problems facing society today. I talk with my colleague, India Menon, about what it means to get into the weeds with you and support the work you do in the world.
Hi everybody, I’m Dr. Anne Marie Liebel, and this is 10 Minutes to Better Patient Communication from Health Communication Partners...2024-02-1611 min
10 Minutes to Better Patient CommunicationWhat HCP can do for you, Part 1An HCP team member joins Dr. Liebel on mic for the first time to share some of the many ways HCP can help you and your organization. We also announce our first ever live event!
There’s a first time for everything, and today’s episode is the first time for two different things. I get to tell you about our first ever live event. And I get to introduce you to someone from my team that you haven’t met before.
Hi, everybody. This is 10 Minutes to Better Patient Communication from Health Communication Partners, and I’...2024-02-0211 min
10 Minutes to Better Patient CommunicationMitigating bias in patient educationWelcome to our new listeners! Here’s some steps you can take today if you’re concerned about how bias can show up in patient education–beyond individual-level biases.
If you’re working hard on patient education, I see you. This episode’s for you. In this episode, I offer some steps you can take today to level up a bit if you’re concerned about bias in patient education.
Hi everybody. This is 10 Minutes to Better Patient Communication from Health Communication Partners. I’m Dr. Anne Marie Liebel. If you’re responsible for quality improvement, patient experien...2023-11-2410 min
Succeed in Medicine10 Minutes to Better Patient Communication with Dr. Anne Marie LiebelThis episode is brought to you by PearsonRavitz - helping physicians safeguard their most valuable assets. This episode features Dr. Anne Marie Liebel, founder of Health Communication Partners, discussing the critical role of communication in healthcare. She emphasizes the necessity of reflective practice and tailored communication to address diverse patient needs. Dr. Liebel introduces a four-question framework for reflection, underscoring its importance in improving doctor-patient interactions. The conversation also covers common communication challenges and the continuous pursuit of improvement in healthcare practices. Looking for something specific? Here you go! [00:01:00] Dr. Liebel's introduction and b...2023-11-1628 min
10 Minutes to Better Patient CommunicationDr. Raj Sundar on considering cultural context during patient communication, Part 2In Part 2 of our interview, Dr. Sundar explains that reflecting on his communication has changed his perspective on caring for people–and made him a better clinician.
(ICYMI here’s Part 1 of this interview.)
Today is Part 2 of my interview with Dr. Raj Sundar about how he enacts his commitment to improving his communication with patients from different cultural backgrounds. Hi everybody, this is “10 Minutes to Better Patient Communication” from Health Communication Partners. I’m Dr. Anne Marie Liebel. We’re all responsible for doing work on health equity to reach specific goals and standards. Health equit...2023-09-1511 min
10 Minutes to Better Patient CommunicationDr. Doron Dorfman on “Fear of the disability con”For Disability Pride Month, I talk with disability law Professor Doron Dorfman about the phenomenon “fear of the disability con” and what it has to do with patient communication.
It's Disability Pride Month. Today I talk with Professor Doron Dorfman who specializes in disability law. Dr. Dorfman tells me about the widspread fear that disabled people are faking it, the impact of this fear on the day to day life of people with disabilities, and what health professionals can do about this.
Hi everybody, I'm Dr. Anne Marie Liebel and this is “10 Minutes to Better Patien...2023-07-2113 min
10 Minutes to Better Patient CommunicationSamantha Cinnick on what groups can achieve when old communication habits are brokenInteprofessional groups have their own communication dynamics. Is it possible changing things up, and trying new communication patterns, can help groups progress? In Part 4 of our 4-part series on communication in public health, Samantha Cinnick of HRSA tells a story about the power of questions, and silence.
And stay tuned – our next episode has a big announcement!
Is it possible the ways we're used to communicating with our colleagues can sometimes make it tougher on us when we want to tackle problems together? Listen to Samantha Cinnick from HRSA tell us how breaking common communication ha...2023-06-2312 min
10 Minutes to Better Patient CommunicationSamantha Cinnick and how one important question can change the conversationIn Part 3 of our 4-part miniseries on communication in public health, Samantha Cinnick from the Health Resources and Services Administration tells her story of shifting a negative narrative with an important question.
Welcome to Part 3 of our 4-part series on communication in public health. This one is really about the power of questions, good questions, to be transformative. Samantha Cinnick tells the story of working with one group, on an already tough task, when Covid hits. Things could’ve headed in a really negative direction. But she used an important question to open things up, and make su...2023-05-2612 min
10 Minutes to Better Patient CommunicationSamantha Cinnick on communication in a new collaborationCollaboration brings its own communication challenges. Hear Samantha Cinnick tell the story of the launch of a new Innovation Lab, and what was learned about communication in that collaborative space.
In part 2 of our 4 part series on communication in public health, Samantha Cinnick from Health Resources and Services Administration tells the story about communication challenges of setting up a new collaborative space. In her case, people had complex tasks to address and were working together for the first time. Oh and they're volunteers, and this is not their regular job. The organizers wanted this group to function...2023-04-2811 min
10 Minutes to Better Patient CommunicationSamantha Cinnick on communication and interpersonal leadershipIn Part 1 of a 4 part miniseries, Samantha Cinnick of the Health Resources and Services Administration talks about some of the communication challenges involved when people collaborate to bring about systems change. What she shares can be helpful for anyone who wants to communicate better with their colleagues.
Today I kick off a 4 part miniseries on communication inside public health. Samantha Cinnick of the Health Resources and Services Administration talks about inter-professional communication, and what she shares can be helpful for anyone who wants to communicate better with their colleagues. In this first installment, Samantha tells us about h...2023-04-1312 min
10 Minutes to Better Patient CommunicationDr. Paul Ranelli and using the arts to explore rare diseasesIt’s a paradox that rare diseases are not so rare; one in ten people has a rare disease. Yet each rare disease, and each person’s experience with a rare disease, is different. This makes for complex communication with family and health professionals. Hear how Dr. Paul Ranelli uses the arts to delve into the complexities around communication and rare diseases.
Transcript lightly edited
One in ten people has a rare disease. My guest on today's show, Dr. Paul Ranelli, tells us how he helps patients, family members, health professionals and the general public unde...2022-11-2511 min
10 Minutes to Better Patient CommunicationThat time when Dr. Jonas Attilus visited our showDr. Jonas Attilus was recently featured in a STAT News article. Dr. Attilus visited our show last year and talked about humility and power when physicians speak with patients. Hear about the article, and listen to his interview.
EPISODE TRANSCRIPT
At the start of 2021, we aired my interview with Dr. Jonas Attilus about humility and power in patient communication. Dr. Attilus was recently featured in a STAT News article. I'll tell you about that article, and you can hear Dr. Attilus’ interview, next.
Hi everybody. I'm Dr. Anne Marie Liebel, and this is 10 Mi...2022-08-0512 min
10 Minutes to Better Patient CommunicationWhat did “Unequal Treatment” say about communication 20 years ago?It’s the 20th anniversary of the Institute of Medicine’s landmark report, “Unequal Treatment: Confronting Racial and Ethnic Disparities in Healthcare.” With communication top of mind for so many of us now, what did the report have to say about communication 20 years ago?
It’s the 20th anniversary of the Institute of Medicine’s landmark report, “Unequal Treatment: Confronting Racial and Ethnic Disparities in Healthcare.” I'd never read the report before so I've been taking the 20th anniversary as a chance to get into it and I invite you to join me. In this episode, I look for what U...2022-05-2710 min
10 Minutes to Better Patient Communication“Unequal Treatment” turns 20: How does the abstract sound today?It’s the 20th anniversary of the Institute of Medicine’sUnequal treatment: Confronting racial and ethnic disparities in healthcare. In honor of thislandmark report, we’re spending some time with the abstract and considering how it sounds now.
It’s the 20th anniversary of the Institute of Medicine’s landmark report, Unequal treatment: Confronting racial and ethnic disparities in healthcare. I don't know about you, but I've never actually read the report. So in this episode, we’re just gonna spend some time with the abstract.
Hi everybody. I'm Dr. Anne Marie Liebel, and this is 10 Minut...2022-05-1310 min
10 Minutes to Better Patient CommunicationDr. Saria Saccocio on belonging and interprofessional communicationFamily physician and physician leader Dr. Saria Saccocio has found connections between communication and people’s sense of belonging in an organization. Belonging is one of the traits she's noticed across the most successful teams in healthcare. Dr. Saccocio shares some practical communication strategies she uses to encourage a sense of belonging in organizations.
Clinician well-being is as important today as ever. Building equitable and welcoming working environments for all health professionals involves intentional interprofessional communication. My next guest talks about one of the traits she's noticed across the most successful teams she's been on, and what it...2022-04-2910 min
10 Minutes to Better Patient CommunicationA hidden way health literacy can be an obstacle to better health outcomesThere’s been a trend in some health literacy papers, presentations and conversations I’ve seen lately. I’ve noticed one way health literacy can become an obstacle to better health outcomes–and it might not be the one you’re thinking.
Listen here and read the transcript below.
PS – As you may have heard, my podcast hosting duties were to be taken over by my cat, Barley. She has since informed me of her intent to remain in her current position as a full-time cat and megafloof, and so I remain your humble host.
Ah, he...2022-04-1512 min
10 Minutes to Better Patient CommunicationThis podcast series will now be hosted by my catIf communicating across difference is important to you, we have an exciting announcement: My cat is the new host of this show!
If communicating across cultural and social difference is important to you, we have an exciting announcement in this episode!
Hi everybody. I'm Dr. Anne Marie Liebel. This is “10 Minutes to Better Patient Communication” from Health Communication Partners, an independent health-equity focused education and communication consultancy. If your organization needs expert help with any topic in this series, visit healthcommunicationpartners.com.
Today's episode sponsored by Maven Roth Group. Maven Roth is a prog...2022-04-0107 min
10 Minutes to Better Patient CommunicationMaking sense of what we read about health equityEach day, it seems, we see more new and important publications dealing with health equity. How do you make sense of the range and variation in the way health equity is written about?
A recent JAMA article brought attention to what's been called the quintuple aim in healthcare. As a result people are talking about and sharing other articles on healthcare and health equity. Clearly, this is an important conversation that's been happening for a long time, and now with renewed force. Which mean there's plenty to read. How do you make sense of the many, many...2022-03-1811 min
10 Minutes to Better Patient CommunicationThe nature of health communication is socialThinking of health communication as a transfer of information is certainly popular. In this episode, I’ll ask you to take a step back from that, and be willing to think differently about the nature of health communication.
You may be used to thinking of communication as a transfer of information. Well, if you want to reduce health disparities, I’m gonna ask you to step back from that, and be willing to think about communication differently.
Hi everybody. I'm Dr. Anne Marie Liebel. This is 10 Minutes to Better Patient Communication from Health Communication Partners, an i...2022-03-0410 min
10 Minutes to Better Patient CommunicationA new way to say the same thingWhen it comes to educating, one size does not fit all people. In this episode, you'll learn 10 different ways you can express a complex idea, so you can have different approaches for different patients.
During patient education you are often dealing with medical or scientific concepts of great complexity. You already have ways that you like to break these concepts down for your patients. But when it comes to educating, one size does not fit all people. In this episode, you'll learn 10 different ways you can express a complex idea. So you can have different approaches for...2022-02-1812 min
10 Minutes to Better Patient CommunicationHealth communication’s messy, confusing problemsThis has been one of the most challenging episodes I've ever done. Partly because we're nearing our third year in the pandemic, and that itself is exhausting. I'm sorry I sounded exhausted on the last episode; I was. Partly because the news is so bad, I had to choose when to stop including items for this episode. And partly because, as always, I wanted to offer something hopeful and helpful, and it took me quite a long time to get there.
Hi everybody. I'm Dr. Anne Marie Liebel. This is 10 Minutes to Better Patient Communication from Health...2022-02-0411 min
10 Minutes to Better Patient Communication14 reflective practice prompts about health equityWhat does health equity mean to you in your professional and personal lives? In this episode, you'll learn 14 ways to help you find out.
Health equity is still on people's minds, and I am here for it! Maybe you can define health equity. But what does it mean to you? In this episode, you'll learn 14 ways to help you find out.
Hi everybody. I'm Dr. Anne Marie Liebel. This is 10 Minutes to Better Patient Communication from Health Communication Partners, an independent health-equity focused education and communication consultancy. If your organization needs expert help with any t...2022-01-2110 min
10 Minutes to Better Patient CommunicationCommunication must be part of any DEI strategyIn and beyond healthcare, American workers are quitting their jobs in record numbers–and this trend shows little signs of slowing. Employers who want to attract and retain talent are talking up their DEI strategy in order to be competitive. Here’s why communication must be part of any successful DEI strategy, and how you can get started.
Many organizations have recently made a public commitment to diversity, equity, and inclusion. But communication is often-overlooked in DEI strategy. No matter where your organization is in its DEI efforts, focusing on strong foundations – like intentional communication – is a crucial...2022-01-0711 min
10 Minutes to Better Patient CommunicationToward more equitable interprofessional communicationStrong and equitable interprofessional communication is crucial.
We're trying to collaborate. We're needing to communicate. We're having to coordinate within incredibly complex, overlapping systems, under unbelievable circumstances.
Here are tips to help you be more equitable while managing your interprofessional communication. And there’s an infographic!
It's Christmastime! In the spirit of peace on earth and good will to all, this episode is about communication with other professionals. Whether it's your colleagues that you talk with on the regular, or folks you interact with only once. Here's tips to help you manage key area...2021-12-2411 min
10 Minutes to Better Patient CommunicationCommunicating with employees about OmicronIn this episode, you’ll learn 4 strategies to help you communicate with your employees about the omicron variant, despite widespread “pandemic fatigue.”
Here we go again! Omicron is here. If you're communicating with employees about omicron here are four strategies to support your communication.
Hi everybody. I'm Dr. Anne Marie Liebel. This is 10 Minutes to Better Patient Communication from Health Communication Partners, an independent health-equity focused education and communication consultancy. If your organization needs expert help on any topic in this series, visit healthcommunicationpartners.com.
Today's episode sponsored by Maven Roth Group. You listen t...2021-12-1010 min
10 Minutes to Better Patient CommunicationSupport your professional growth (and this series)!Learn two ways you can enhance your knowledge about patient education and communication, while supporting this podcast series.
You listen to this show, so you already know that communication is central to your ability to do your job well. You also know how much patient education matters to outcomes. This episode is about ways that you can get better at both patient education and communication, while supporting this podcast series.
Hi everybody. I'm Dr. Anne Marie Liebel. This is “10 Minutes to Better Patient Communication” from Health Communication Partners, an independent health-equity oriented education and communication consu...2021-11-2609 min
10 Minutes to Better Patient CommunicationWorking toward health equity? 5 reasons to take a breakEveryone is dealing with exhaustion. So in this episode, I share 5 good reasons you can do one non-strenuous thing to promote health equity: pause.
I've just been working with a great client in the health sector about diversity, justice, equity and inclusion across their organization. In this episode, I share one non-strenuous thing you can do to promote health equity. Really!
Hi everybody. I'm Dr. Anne Marie Liebel. This is “10 Minutes to Better Patient Communication” from Health Communication Partners, an independent health-equity focused education and communication consultancy. If your organization needs expert help on any topi...2021-11-1209 min
10 Minutes to Better Patient CommunicationHow does health literacy show up in real life?It’s still October, so we’re still celebrating Health Literacy Month! In this episode, you'll learn about one potential barrier to health literacy work that comes from within the health literacy field itself, and what you can do to get around it.
It's health literacy month! If you're someone who cares about health literacy and its connections to equity–and I think you are in this episode, you'll learn about one potential barrier to health literacy work that comes from within the health field itself. And of course, I'll talk about how to get around it.
...2021-10-2910 min
Social Medicine On Air26 | Grounding Communication in Equity | Dr. Anne Marie LiebelSMOA Survey: bit.ly/SMOAsurveyIn what ways do our personal biases seep into our conversations with others? How does the structure of our language impact the reception of the information we are trying to share? In the era of digital medicine and health misinformation, how can we ensure we are communicating effectively with our patients? Anne Marie Liebel attacks questions like these in today’s episode of SMOA.Dr. Liebel is the president of Health Communication Partners LLC, the host of the “10 Minutes to Better Patient Communication” podcast series, and the administrator of HealthCommunicationPartners.com. S...2021-10-2247 min
10 Minutes to Better Patient CommunicationBusting some literacy myths: literacy = readingIt’s our 4th anniversary and we’re kicking off a new feature! Our first installment of “Busting some literacy myths” takes a look at the long-lived notion that literacy = reading. Learn one way this common misconception might be more accurate than it seems, and how this can help you in your practice.
It's Health Literacy Month, and it's the 4th anniversary of this podcast show! In celebration, I'm starting an occasional series, which I’m calling “Busting some literacy myths,” where I take on some of the more common misconceptions about literacy I've run into, and help you turn th...2021-10-1510 min
10 Minutes to Better Patient CommunicationAsking hard questions about health equity researchWhat does it mean to do health equity research? This episode look at a recent STAT news article and asks some hard questions about health equity research.
Many of you who listen to this show are involved in health equity work in one way or another. And Health Communication Partners is a health equity focused consultancy. Recently an article in STAT news invited all of us to ask some hard questions about what it means to do health equity research. And that’s what this episode is about.
Hi everybody. I'm Dr. Anne Marie Liebel. Thi...2021-10-0110 min
10 Minutes to Better Patient CommunicationCollaborating? Here’s 4 hints to help things go smoothlyIt seems we all know that if you want to get work done on big problems, it means collaborating. But collaboration itself takes some work. In this episode I share 4 hints I’ve given my clients about smoothing out the collaboration process.
Working toward health equity means working together. Collaboration can bring its own set of challenges. In today’s episode, I’ll tell you some of what I’ve shared with my clients about smoothing out the collaboration process so we can get down to work.
Hi everybody. I'm Dr. Anne Marie Liebel. This is 10 Min...2021-09-1711 min
10 Minutes to Better Patient Communication2 things you might not have been taught about patient educationYou already have knowledge and experience about patient education. But this episode is about a few things you’ve might not have been taught–that can help you improve your patient education.
When it comes to patient education, yeah you’ve got knowledge! You’ve got experience! This episode is about some things you’ve might not have been taught that can help you improve your patient education.
Hi everybody. I'm Dr. Anne Marie Liebel. This is 10 Minutes to Better Patient Communication from Health Communication Partners, an independent health-equity focused education and communication consultancy. That's right, cons...2021-09-0310 min
10 Minutes to Better Patient Communication3 ways employers can improve their RTO communicationIf you’re communicating with employees about return-to-office, this episode shares three quick steps you can take to improve how you communicate about health topics.
EPISODE TRANSCRIPT
I’ve been watching the last couple weeks as employers are having to communicate with employees about health topics involved with return to office policies. If you or someone you know needs to communicate with employees about health-related topics right now, this episode’s for you. We’ll take a close look at what’s going on and I’ll share some steps you can take to improve your health...2021-08-2010 min
10 Minutes to Better Patient Communication7 Ways to be good to yourself (and your students) this Academic YearNo matter who or where you educate, here are 7 ways you can be good to yourself and your learners as we begin the Academic Year.
EPISODE TRANSCRIPT
Somehow, unbelievably, the new Academic Year is starting. If you're an educator in any environment academic, non-profit, corporate, health systems, community-based organizations here are 7 ways you can be good to yourself and your students or learners in Academic Year 21/22.
Hi everybody. I'm Dr. Anne Marie Liebel. This is 10 Minutes to Better Patient Communication from Health Communication Partners, a health-equity focused education and communication consultancy. That's right, c...2021-08-0609 min
10 Minutes to Better Patient CommunicationHelp with targeted vaccine communicationI'm currently working on a targeted vaccine communication campaign for a healthcare client. In this episode, I'll share some of what I'm learning including what you're not likely to hear anywhere else. Because when the vaccinated are communicating with the unvaccinated, all sorts of problems can arise that no amount of data can solve.
EPISODE TRANSCRIPT
Right now, I'm working on a targeted vaccine communication campaign. In this episode, I'll share some of what I'm learning including the parts that no amount of data can help with. If you are working on or need help...2021-07-2310 min
10 Minutes to Better Patient CommunicationHow our pets can help us talk about deathDuring the pandemic, many of us turned to our pets for stress-relief and companionship. Though the worst hopefully is behind us, hundreds of thousands of people have died–and probably some you know. There is still a great deal of grieving to do. Turns out this, too, can be a chance for our pets to come to the rescue.
EPISODE TRANSCRIPT
During the pandemic, so many of us found comfort in spending time with our pets. The worst hopefully is behind us, but so much has been lost. There is still a great deal of gr...2021-07-0913 min
10 Minutes to Better Patient CommunicationDr. Paul Ranelli talks about the patient as an expertI'm glad to welcome back to the show Pharmacist and Social Pharmacy Professor Dr. Paul Ranelli. You’ll learn how he encourages his students to see patients as experts, what you can do to improve your next conversation with a pharmacist, and why a deficit perspective on patients is balderdash!
EPISODE TRANSCRIPT
Pharmacists occupy a unique place when it comes to patient communication. I'm glad to welcome back to the show Pharmacist and Social Pharmacy Professor Dr. Paul Ranelli. He was first on the show in 2019 and today he's back to talk about seeing patients as...2021-06-2511 min
10 Minutes to Better Patient CommunicationBehind the scenes at “10 Minutes to Better Patient Communication”It’s our 100th episode! We’re celebrating with a look behind the scenes. And beer!
Hi everybody this is Dr. Anne Marie Liebel and this is 10 Minutes to Better Patient Communication from Health Communication Partners. And it’s our 100th episode! So we’re doing things a little bit differently today. I’m here with my brother Joe, who you know helps me produce the show. Hey Joe!
Hey Anne Marie! Good to be with you and celebrate this together.
Totally. And because it’s the 100th episode really what’s most important is t...2021-06-1109 min
10 Minutes to Better Patient CommunicationHow to access all the resources waiting for you at H-CPartners.comThere are hundreds of resources on health communication, patient education and health literacy waiting for you at H-CPartners.com. And nearly all of them are free. Learn how to access them!
EPISODE TRANSCRIPT
This is episode #99 of 10 Minutes to Better Patient Communication!
Thanks to you, we’re about to hit an important podcast milestone of 100 episodes. Celebrating that, we’ve given our digital home of healthcommunicationpartners.com a bit of a freshening up and a new look. I want to show you around the place, because you care about health literacy, patient education, heal...2021-05-2810 min
10 Minutes to Better Patient CommunicationDr. Lachelle Dawn Weeks discusses wholeness and physician communicationDr. Lachelle Dawn Weeks, MD, PhD, a Fellow at Dana-Farber Cancer Institute, talks about the concept of wholeness: about clinicians showing up whole, seeing a patient as a whole person, and how wholeness makes for better patient communication.
EPISODE TRANSCRIPT
In today's episode, I interview Dr. Lachelle Dawn Weeks, a Fellow at Dana-Farber Cancer Institute, who talks about the concept of wholeness.
Dr. Weeks is among the less than 2% of hematologists who are Black women. So over the last couple of years, she has made a decision to show up as her whole s...2021-05-1410 min
10 Minutes to Better Patient CommunicationWhy this is not your typical health communication podcastIn this episode you'll learn some of what makes this series tick, one of the secret ingredients that makes it unique, and why you’re brave for listening to this show!
This podcast series, 10 Minutes to Better Patient Communication, has passed fifty thousand downloads! What?! So in this episode you'll learn some of what makes this series tick, one of the secret ingredients that makes it unique, why 50,000 downloads is such a big deal, and why you’re brave for listening to this show. Hi everybody, I’m Dr. Anne Marie Liebel. This is 10 Minutes To Better Patient...2021-04-3010 min
10 Minutes to Better Patient Communication6 Reasons we should care what “health equity” meansWhat is meant by the term “health equity” is far from obvious.
Particularly in research and policy, the impact of differences in the meaning of a term can be significant. Here’s six reasons why we need to keep our eye on the ball when it comes to the meaning of health equity--and concrete, practical ways you can dig into those differences in meaning.
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The day this episode airs, I’ll be giving a keynote address at a health literacy conference, so I thought I could get into one of the topics I...2021-04-1610 min
10 Minutes to Better Patient Communication5 ways to expand your health communication research toolkitThe future of health communication research is speeding toward us. If you’re in health communication and you conduct research–or if your job depends on research conducted by others–this episode is for you. Health communication researchers I’ve met have been asking important questions about the future, and grappling with current limitations. Learn 5 ways to expand your toolkit, whether or not you’re the one collecting the data.
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Today’s episode is about research, and one common research problem I’m seeing in communication at health care– whether it’s patient communication, int...2021-04-0210 min
10 Minutes to Better Patient CommunicationOne way the $250M Federal health literacy grants might advance equitable communicationThe Biden Administration recently announced an effort to invest $250 million to encourage COVID-19 safety and vaccination among underserved populations through health literacy grants. In this episode, learn how some of the grant requirements may forge new advances in more equitable communication.
There’s some big news in health literacy, to the tune of $250 million in grants for covid-19 outreach. Learn about this new federal initiative, who’s eligible, and two things to consider if you’re going to apply. Hi everybody, I’m Dr. Anne Marie Liebel. This is 10 minutes to Better Patient Communication from Health Communication Partners...2021-03-1909 min
10 Minutes to Better Patient CommunicationRevisiting Patient MisconceptionsEveryone’s talking about vaccines, and there are plenty of misconceptions to go around. In this episode we go back to the first topic in this podcast series–misconceptions. You’ll learn about:
what misconceptions really are and where they come from,
why embracing misconceptions can improve patient education,
how misconceptions can be your secret advantage in patient education.
You may have heard that sometimes people have misconceptions about vaccines, what they do and don't do, how they work. In this episode, we're going to revisit patient misconceptions.
Hi everybody. I'm Dr. Anne Marie Liebel. This is 1...2021-03-0512 min
10 Minutes to Better Patient Communication11 Tips to improve patients’ health literacy RebroadcastHealth professionals, how you write and speak affects Health Equity. That’s why health literacy is so important now. In this episode, you’ll learn 11 concrete things you can do with your very next patient or client to help with health literacy. And there’s a bonus infographic!
EPISODE TRANSCRIPT
Today’s episode is about health literacy, one of my favorite topics! And I’m going to give you concrete things you can do with your very next patient or client to help with health literacy.
Hi everybody. I'm Dr. Anne Marie Liebel. This is 10 M...2021-02-1911 min
10 Minutes to Better Patient CommunicationPutting an idea forward about the Executive Order on Advancing Racial EquityJanuary was a busy policy month in the US. In this episode I take a close look at one part of the Executive Order On Advancing Racial Equity and Support for Underserved Communities Through the Federal Government, and suggest an action that anyone (including federal agencies) can take when it comes to enhacing equity through policy.
(PS I recorded this episode at the end of January, but it’s published in February, so “this month” = Jan 2021
In today’s episode, I’m talking about policy. Multiple policies came out of Washington this month, focused on action towa...2021-02-0511 min
10 Minutes to Better Patient CommunicationBuilding momentum for health equity in health communicationThis podcast series was the subject of a recent article in the Journal of Consumer Health on the Internet. This is cool in its own right, especially because the article is about disrupting deficit perspectives.
But what’s even better is the warm reception it’s gotten from people around the health sector. Find out what the article’s about, and why this is another hopeful sign of some building momentum behind taking meaningful action on health equity.
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I’ve been looking forward to today’s episode because I had an article pu...2021-01-2210 min
10 Minutes to Better Patient CommunicationDr. Jonas Attilus on humility and power in patient communicationIssues of trust and power relate to communication in complex ways. This is as true in the health sector as anywhere else. And more professionals are paying attention to these issues today, because of widening health disparities and the urgency of vaccine communication. Hear one physician’s stories of how he navigates trust, humility, power and respect in patient communication.
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In patient communication, today more than ever, issues of trust and respect, humility and power, are important–and they’re difficult to navigate. In today’s episode, I talk with Dr. Jonas Attilus, who call...2021-01-0811 min
10 Minutes to Better Patient CommunicationCommunicating about vaccines? Here’s 4 reflective practice promptsThis episode is airing over Christmas, I know. But I wasn’t about to wait another 2 weeks to send some support to all of you doing the important work of communicating about the COVID vaccine – and other vaccines – as we close out this year. In this episode, you’ll learn 4 ways to stop and think about whatever vaccine communication you’re doing -to make sure you’re saying what you mean to say.
EPISODE TRANSCRIPT:
For very, very good reasons, health professionals all over the world are focused on communication about the COVID vaccines. If you're one o...2020-12-2510 min
10 Minutes to Better Patient Communication5 Tips for educating about biasEducating about bias is its own challenge. But there’s hope. In this episode, I share 5 things I have learned over the years about addressing bias with individuals, groups and organizations. If you’re responsible for leading other people in conversations about bias, this episode's for you.
This episode is about educators, it’s about bias, and it’s about hope. If you’re responsible for leading other people in conversations about bias, this episode's for you.
Hi everybody, this is 10 Minutes to Better Patient Communication from Health Communication Partners. I'm Dr. Anne Marie Liebel.2020-12-1110 min
10 Minutes to Better Patient Communication12 Reflective practice prompts for health professionals RebroadcastReflective practice continues to gain ground in the health sector and I am here for it.
And so are you: this episode on reflective practice is one of our all-time most popular, from more than two and a half years ago. Find out why!
EPISODE TRANSCRIPT
This podcast series, you might already know, is largely my attempts to bring some of what I know from my part of the language literacy and education world into the health sector in a way that’s hopefully gettable by and useful to folks in clinical medicine, ac...2020-11-2710 min
10 Minutes to Better Patient CommunicationWhat contact tracers can teach usContact tracing is one of the most powerful tools we’ve got to interrupt transmission of infectious disease, including COVID-19.
Plus, contact tracers are in the position to add knowledge to future health communication and public health workforce development efforts.
It’s obvious that contact tracers should be well prepared and supported. But I’m going to show you one not-at-all-obvious thing that can get in the way of the effective training of contact tracers. If you educate anyone–contact tracers or not–you may find this helpful.
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Today’s episode is...2020-11-1310 min
10 Minutes to Better Patient CommunicationIs there change in the air for health literacy?This health literacy month has been an exciting one. There may be some change in the air! Find out what’s going on and why now may be an important moment for health literacy as a field.
I love health literacy! I love the idea. I love that the field exists, and it has its own journal and its own conferences. People who care about health literacy care about educating. And they care about literacy! So if you’re a person who cares about health literacy, I love you, too.
I’m cautiously optimistic after having...2020-10-3010 min
10 Minutes to Better Patient CommunicationCelebrating the 3rd Anniversary of 10 Minutes to Better Patient CommunicationIt’s the 3rd anniversary of “10 Minutes to Better Patient Communication,” and we’re celebrating our past, our present, and where we’re heading. And a new look!
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It’s the third anniversary of “10 Minutes to Better Patient Communication” podcast series, and we’re celebrating! This episode is a celebration of our past, our present, and where we’re heading. These days, we’re all so stressed, it’s important to grab joy wherever we can, and celebrate whenever we can. So that’s what we’re going to do now.
This is 10 Minutes to Better...2020-10-1610 min
10 Minutes to Better Patient CommunicationJulia Rumley and Karen Bastianelli on Pharmacy students addressing stress through artIt’s a stressful time. Ready to hear some good news? Hear a Pharmacy student and Professor tell the story of a student-led effort to address stress – and how this reflected larger efforts to reduce competition, and encourage community, at University of Minnesota Duluth Campus’ College of Pharmacy.
First Volume of the College of Pharmacy Review, University of Minnesota College of Pharmacy, Duluth Campus
EPISODE TRANSCRIPT
How about some good news? In today’s episode, I talk to pharmacy student Julia Rumley and pharmacy professor Dr. Karen Bastianelli about a student-led project...2020-10-0211 min
10 Minutes to Better Patient CommunicationAddressing implicit bias in our language: Updated resourcesUS House Ways and Means Chairman Richard Neal recently wrote a series of letters to the leaders of seven medical professional societies. There’s three reasons why this is important, and one thing you can do right now to help address implicit bias in your own language.
EPISODE TRANSCRIPT
You may have heard that recently, US House Ways and Means Chairman Richard Neal wrote a series of letters to the leaders of seven medical professional societies. These letters, I believe, are significant, and I’m going to tell you three of the reasons why.
This...2020-09-1810 min
10 Minutes to Better Patient CommunicationOne way LGBTQI health disparities are connected to everyday languageIn this episode, you’ll learn about
LGBTQI health disparities,
their connections to the way language is used in health settings, and
what you can do to improve the relationship between the two.
EPISODE TRANSCRIPT
It has been well documented that COVID-19 disproportionally impacts marginalized populations in what one researcher has called an “intersectionality of disadvantage.”
If you've read around HealthCommunicationPartners.com, or heard other episodes in this podcast series, you know I'm one of the people interested in how health disparities are related to words, phrases and terms used around issues of health...2020-09-0411 min
10 Minutes to Better Patient CommunicationUnpacking BiasBias is a hot term. Hot because we’re hearing it around a lot these days, and hot because it has an emotional charge to it. So let’s step back and unpack the term bias. In this episode you’ll learn some of what bias means, some sneaky ways it can show up, and one bias that we all have that can seriously get in the way.
Photo by Nicholas Swatz from Pexels
EPISODE TRANSCRIPT
Bias. Now bias is a term we’re all hearing quite a lot these days. And it’s got an e...2020-08-2109 min
10 Minutes to Better Patient Communication3 hints for organizations offering implicit bias training [Revisited]There is worldwide attention on issues of inequality, discrimination, and racism–at systemic and individual levels. Many organizations have made statements of support or solidarity with those seeking equity and justice.
Some organizations seek more than a surface-level commitment to these issues. If this is you, this episode shares 3 things to keep in mind–whether in bias training or some other form of equity-oriented action.
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Examining and addressing racism, discrimination, and social inequalities as root causes of health disparities has become an important goal for many in the health care community. Thou...2020-08-0711 min
10 Minutes to Better Patient CommunicationGet more from each of our episodes: 4 ways to listenThis series aims to accomplish a lot in 10 minutes. You’ll learn four ways to get even more out of each episode. This is about looking under the hood at some of what makes this series tick, that you might not notice. And you’ll learn three more ways I can help!
EPISODE TRANSCRIPT
Today’s episode is a bit of behind the scenes! I’m going to tell you the story about how this series started. it was when an ordinary research project lead to some pretty extraordinary conversations. I’ll tell you about how the ep...2020-07-2409 min
10 Minutes to Better Patient CommunicationDr. Renata Schiavo on health equity in health communicationHow might health equity show up in health communication? Dr. Renata Schiavo, Editor-in-Chief of the Journal of Communication in Healthcare and Senior Lecturer at Columbia University, tells us her approach. There’s also a twist: turns out, focusing on health equity in communication can also save time in advancing health and social outcomes.
Many health professionals are concerned about health equity, including those who care about health communication. Dr. Renata Schiavo, the Editor-in-Chief of the Journal of Communication in Healthcare, has a health equity approach to communication that's very much in synch with what we do here at H...2020-07-1011 min
10 Minutes to Better Patient CommunicationReflective practice on bias in healthcare: 4 questionsConversations about bias, healthcare, and the importance of reflection have gone global. In this episode, you’ll learn 4 questions you can ask yourself–or a group you’re in–to engage in some reflective practice around bias in healthcare. You’ll also hear about Dr. Liebel’s upcoming online course about reflective practice.
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Today’s episode, like every episode, is about a problem or a question that’s emerging in the health sector that relate to health communication, or health literacy or patient education. Considering the last few weeks, everyone is talking about bias and healthc...2020-06-2608 min
10 Minutes to Better Patient CommunicationSupporting reflection and action in healthcareThis is a time for reflection and action. As individuals, and collectively in our organizations and institutions.
Here’s how we can provide support.
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Today, perhaps more than ever, professionals across the health sector are stopping and asking hard questions of ourselves. About what we do, what we take for granted, and how we can do better– in our communities, as professionals, as human beings. And how our organizations and institutions can be reexamined, and possibly transformed.
It is this kind of critical reflection and action that Health Communication Part...2020-06-1211 min
10 Minutes to Better Patient CommunicationPatient communication during COVID with Dr. Bevery ZavaletaWhat does COVID mean for clinician-patient communication? Dr. Beverly Zavaleta talks to us from the front lines about the significant communication challenges presented by COVID, how she and her team are dealing with them, and what’s she’s learned about making words matter.
Photo: Beverly Zavaleta
Communication from clinicians to their patients, and those patients’ families, is always a complex endeavor. But COVID-19 has made communication more complicated, in multiple ways. Physician Beverly Zavaleta comes back to the show to check in, and tell us how she's handling this staggering communication challenge. And she offers...2020-05-1512 min
10 Minutes to Better Patient CommunicationReflective writing about COVID with Dr. Ann Ancona“Reflective writing” sounds serious. Can it really lighten the mood? We say yes! In this episode, I talk with Dr. Ann Ancona of Kent State University about the power of reflective writing to help us stop and get some perspective. And it doesn’t have to be heavy and involved.
We break down a reflective writing activity you can use by yourself or with others. And you’ll get tips on how to make one of your own.
In this time of uncertainty and upheaval, stopping and thinking about life can almost sound like a bad idea...2020-05-0110 min
10 Minutes to Better Patient CommunicationDr. Ashley Love on interprofessional communication during a health crisisThis former state epidemiologist helped guide her state through the H1N1 outbreak. She talks to us about how challenging interprofessional communication can be during a crisis, what she learned from H1N1, and two things health pros can do to improve their communication right now.
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When there's a health crisis, clear communication is crucial. Not only from experts to the public, but among health professionals themselves. Today a former state epidemiologist who helped guide her state through the H1N1 outbreak talks to us about the special challenges of interprofessional communication during...2020-04-1710 min
10 Minutes to Better Patient CommunicationLearning from COVID: 15 reflective practice promptsYou don't have a choice but to be involved in the COVID-19 pandemic. But you can choose what you learn from this experience.
Here are 15 prompts for you to choose from. Each will help you reflect on what you’re learning right now, wherever you’re at, whatever you’re going through.
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This episode is for the healthcare and public health professionals, leaders, educators, and health professions students now living through COVID-19.
This is one way I can offer support. Specifically, I'm hoping to help you untangle some things, or perh...2020-04-0310 min
10 Minutes to Better Patient CommunicationInfodemics, trust, and communication about COVID-19WHO has identified an infodemic around COVID-19. To be sure, it can be tough for anybody to make sense of the information flooding around the coronavirus. This episode looks at what trust has to do with communicating information. You’ll learn what you can do to help your communication reflect trust.
Over the years I've spoken with many health care workers, and many times have heard a version of this question: how can we say something that will get through?
Especially now with the coronavirus, I appreciate the sense of urgency in that question, and rec...2020-03-2010 min
10 Minutes to Better Patient CommunicationDr. Beverly Zavaleta on living with cancer and how it changed her approach to patientsWhen this physician was diagnosed with cancer, she confronted her assumptions about patients, communication, and education.
Dr. Beverly Zavaleta tells us what happened, and how it changed her practice.
At Health Communication Partners, we work quite a lot with communication between patients and clinicians. But what happens when a clinician becomes the patient?
Today you'll hear about how one physician came face to face with her assumptions about patients, communication, and education–when she herself was diagnosed with cancer.
This is 10 Minutes to Better Patient Communication. I’m Dr. Anne Marie Lieb...2020-03-0610 min
10 Minutes to Better Patient CommunicationWhy it’s important to identify your goals for patient education (and 1 quick way to do it)When’s the last time you thought about your goals when you’re educating a patient? Really and honestly?
As no-brainer as it may seem, you’d be surprised what you can gain from stopping and thinking about your patient education goals. Doing so can save you time and frustration.
In this rebroadcast of one of our earliest episodes, you’ll learn:
why thinking about goals is trickier than it may seem
that perfectly good goals can conflict with each other
one question to help you laser focus your patient education goals and get clarity...2020-02-2110 min
10 Minutes to Better Patient Communication4 Reminders when communicating about a health threatThe coronavirus continues to make global headlines, and people are eager for information. Here are four reminders, if you are one of the many health professionals communicating with patients or the public about the coronavirus, or any health threat.
EPISODE TRANSCRIPT
The coronavirus has people talking, reading, tweeting, and viewing.
One of the core communication responsibilities of public health professionals is disease prevention, including emergency communication. Medical professionals, too, have significant communication roles in a health threat or emergency. I heard from enough health professionals over the last few days to scrap the...2020-02-0710 min
10 Minutes to Better Patient CommunicationHealth literacy as an interaction Part 2Lately, health literacy has been talked about as a process, more than just a trait an individual has. This process includes social interactions.
In this episode, you’ll learn what kinds of social interactions make up someone’s health literacy, and why approaching health literacy as an interaction is good news for your work with patients or clients.
Hi. This is 10 Minutes to Better Patient Communication, from Health Communication Partners. I’m Dr. Anne Marie Liebel.
I was talking once with a surgeon about health literacy. He said, We're burned by, Tell em what t...2020-01-1008 min
10 Minutes to Better Patient CommunicationMultimodality and health literacyIf you care about health literacy, the term multimodality may become a welcome addition to your toolbox.
In this episode, you’ll learn what multimodality is, some of what it has to do with health literacy, and 3 ways you can put it to work. You’ll also learn about the scholar we have to thank for helping put multimodality on the map.
EPISODE TRANSCRIPT
Hi. This is 10 Minutes to Better Patient Communication from Health Communication Partners. I'm Dr. Anne Marie Liebel, and as a confirmed health literacy fan, I'm glad for the high leve...2019-12-2710 min
10 Minutes to Better Patient CommunicationTaking another look at biasConversations about bias usually center on how we think about others. In this episode, I’m inviting you to take a slightly different angle on bias. Listen in if you’re interested in addressing bias in words and actions.
Hi. This is 10 Minutes to Better Patient Communication from Health Communication Partners. I'm Dr. Anne Marie Liebel. Right now, I'm at the Cleveland Clinic, and we've just finished a workshop with clinicians about bias in healthcare. It's a hot topic. If you're interested in addressing bias, listen to this episode to find out some of what the clinicians and...2019-12-1309 min
10 Minutes to Better Patient CommunicationSamantha Cinnick on challenges in team communicationThe importance of successful team communication can’t be overstated–in clinical medicine or in public health. In this episode, Samantha Cinnick of the de Beaumont Foundation shares her experiences handling tricky team communication, in complex large-scale projects, as an early career public health professional.
EPISODE TRANSCRIPT
Hi. This is 10 Minutes to Better Patient Communication from Health Communication Partners. I’m Dr. Anne Marie Liebel, and today I interview Samantha Cinnick of the de Beaumont Foundation about communication challenges within a team. Samantha shows us that even when working on large scale projects, success can still...2019-11-0108 min
10 Minutes to Better Patient CommunicationDr. Jane Shaw on end-of-life conversations in Veterinary MedicineIn this BONUS episode, I talk with Dr. Jane Shaw about end-of-life conversations. Dr. Shaw leads the Veterinary Communication program at Colorado State University, and veterinarians face this particular communication challenge on a constant basis. What she shares may be helpful to you, no matter what difficult conversations you find yourself in.
Here is a recent publication from Dr. Shaw on client-centered communication. If this is an important issue for you, Colorado State’s Veterinary Communication program is hiring.
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Happy anniversary! This is 10 Minutes to Better Patient Communication from Health Communication Pa...2019-10-2510 min
10 Minutes to Better Patient CommunicationHealth literacy as an interaction, Part 1One of the important developments in health literacy research is the shift toward approaching health literacy as an interaction. This can sound a bit challenging, but fear not!
In this episode, you’ll learn about one remarkable person, and one powerful, nearly century-old concept, that can help you understand health literacy as an interaction.
EPISODE TRANSCRIPT
Hi. This is 10 Minutes to Better Patient Communication from Health Communication Partners. I’m Dr. Anne Marie Liebel. If you've been thinking about health literacy lately, you are not alone! This is a field on the move. You...2019-10-1810 min
10 Minutes to Better Patient CommunicationDr. Paul Ranelli on “Giving and gathering” informationTime is always a factor for health providers, and Pharmacists are no exception. In this episode, Dr. Paul Ranelli from the University of Minnesota College of Pharmacy's Duluth Campus tells us about one concept that helps him and his students get the most out of their time with patients–even if they only get a minute!
You might catch a minute with Paul yourself–he has a few presentations coming up: October 8 at the Engaged Scholarship Consortium Meeting in Denver, CO, and a keynote on October 24, at the Minnesota chapter of Society for Public Health Education.
Photo...2019-10-0408 min
10 Minutes to Better Patient CommunicationMental health stigma and our everyday languageStigma is created and perpetuated partially through everyday language. Learn about steps to help you be aware of the terms you use around mental health.
Image by Silentpilot from Pixabay
EPISODE TRANSCRIPT
Hi. This is 10 Minutes to Better Patient Communication from Health Communication Partners. I'm Dr. Anne Marie Liebel.
Earlier this week I was in NYC and when I was there I was talking to a business leader who was very serious about employers' responsibility to support mental health as part of workplace wellness. I told her I agreed with her...2019-09-2010 min
10 Minutes to Better Patient Communication[Rebroadcast] Why talking about unconscious bias can make people nervousRight now, I’m supporting the folks at Cleveland Clinic in their ongoing work addressing bias. I thought this would be a good time to replay an early episode, where I talk about some of what I’ve learned over the years about people’s fears around addressing bias.
Episode transcript
Hi. This is 10 minutes to Better patient Communication from Health Communication Partners. I'm Dr. Anne Marie Liebel.
Examining and addressing implicit or unconscious biases has become an important goal for many in the health care community. Everyone has such biases, and their consequ...2019-09-0610 min
10 Minutes to Better Patient CommunicationBuilding BRIDGESCommunicating and working across differences is tough, no matter who you are. In this episode you’ll learn about Building BRIDGES – what we do, how we do it, and why.
Would you like to learn how to #BuildBRIDGES? Just click here.
EPISODE TRANSCRIPT
Hi, this is 10 Minutes to Better Patient Communication from Health Communication Partners. I'm Dr. Anne Marie Liebel.
In this podcast series, and on health communication partners.com, and in pretty much all of my other work, I front the fact that I'm a literacy person, I'm from higher ed...2019-08-2310 min
10 Minutes to Better Patient CommunicationThe story of our first 50 podcast episodesIt’s the 50th episode of 10 Minutes to Better Patient Communication! What happens when two complete podcast newbies start a series? How did we make it to 50 episodes on different topics? Go behind the scenes to hear our story, and what’s coming next.
EPISODE TRANSCRIPT
Hi, this is 10 Minutes to Better Patient Communication from Health Communication Partners. I'm Dr. Anne Marie Liebel, and this is our 50th episode! Thank you so much – it's only because of you listening and sharing and connecting with us that we've made it to this important podcasting milestone. So today...2019-07-2611 min
10 Minutes to Better Patient CommunicationOne communication problem that can derail digital health toolsClear communication in digital health tools can be more complicated than it seems. In this episode, you’ll learn about:
a surprising communication roadblock in digital health
how it can derail a digital health tool
two things you can do about it.
And for this episode…for the very first time….I have a co-host! (NB We’re talking via Skype so the audio sounds a little different.)
EPISODE TRANSCRIPT
Hi. This is 10 minutes to better patient communication. I'm Dr. Anne Marie Liebel. In today's episode, you'll learn about a surprising communication roadblock in digita...2019-01-1100 min
10 Minutes to Better Patient Communication10 Minutes to Better Patient Communication Podcast Series IntroductionWelcome to the series 10 Minutes to Better Patient Communication
In this episode, you’ll meet Dr. Liebel, and you’ll learn:
the story behind this podcast and how it came to be,
who Dr. Liebel is and why you're here together,
what you can expect to learn over the course of the series.
Don’t forget to subscribe in iTunes. And leave a review!
Show transcript
Hi This is 10 minutes to better patient communication. I'm Dr. Anne Marie Liebel.
The purpose of this podcast is to give you physicians tools an...2017-09-2707 min