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The Leaders Podcast
Access Denied episode 5: The financial media
Like in the industries its reporters cover, the lack of Black representation in business and financial media has created blind spots. Predominantly white newsrooms often miss stories about systemic racism or fail to reach an audience of more than one demographic. In the wake of this summer's Black Lives Matter protests, there are serious implications for financial services, the reporters covering them — and an emerging group of professionals creating their own media. What can journalists like us learn from these Black voices?
2020-12-28
37 min
The Leaders Podcast
Access Denied episode 4: Allocation and exacerbation
Asset and capital allocations often exacerbate systemic racism across the financial services in some surprising ways. Innovators in the fields of asset management, banking, impact investing and pensions suggest there are also many ways to disrupt the cycle. Shifting the flow of capital could help reduce or eliminate institutional barriers and racial discrimination.
2020-12-07
40 min
The Leaders Podcast
Access Denied episode 3: Representation
The lack of Black representation in the financial services stems from two interconnected problems. Black professionals face significant hurdles once they break into the industry. And the presence of nearly 175,000 Black financial professionals displays that their widespread absence at the upper executive ranks isn’t a product of an insufficient talent pool.
2020-11-23
47 min
The Leaders Podcast
Access Denied episode 2: Underserved or ignored?
Racism at the branch and in the workplace makes it harder for Black Americans to gain access to financial services. In the second episode of the Access Denied podcast, innovators and researchers from the fields of human resources, banking and wealth management explain how industries leave people out — and what needs to be done to change it.
2020-11-09
36 min
Bankshot
Access Denied: The wealth effect
In this featured episode from the Arizent special series, net worth disparities and the roles housing and mortgage discrimination play in Black homeownership show how it's impossible to close the gaps without eliminating racism.
2020-10-29
32 min
Employee Benefit News Podcast
Access Denied episode 1: The wealth effect
In this featured episode from the Arizent special series, net worth disparities and the roles housing and mortgage discrimination play in Black homeownership show how it's impossible to close the gaps without eliminating racism.
2020-10-26
32 min
The DigIn Podcast
Access Denied episode 1: The wealth effect
In this featured episode from the Arizent special series, net worth disparities and the roles housing and mortgage discrimination play in Black homeownership show how it's impossible to close the gaps without eliminating racism.
2020-10-26
32 min
PayDirt: An American Banker Podcast with Daniel Wolfe
Access Denied episode 1: The wealth effect
In this featured episode from the Arizent special series, net worth disparities and the roles housing and mortgage discrimination play in Black homeownership show how it's impossible to close the gaps without eliminating racism.
2020-10-26
32 min
The Leaders Podcast
Access Denied episode 1: The wealth effect
In this featured episode from the Arizent special series, net worth disparities and the roles housing and mortgage discrimination play in Black homeownership show how it's impossible to close the gaps without eliminating racism.
2020-10-26
32 min
The Leaders Podcast
Is corporate travel dead?
A global pandemic has devastated the travel industry. Matthew Parsons, Corporate Travel Editor for Skift, will sit down with Senior Analyst at PaymentsSource, Michael Moeser, for a candid dialogue around current trends in the corporate travel space and the road to recovery. Insights into the potential liability created by Covid-19 lawsuits and new cost analysis necessity around booking lodging and airfare, as well as the renewed focus on your employee’s well being and safety. Discussion will also encompass the ongoing debate will business travel ever recover to pre-COVID days? Is there a silver lining to it all? Could th...
2020-10-19
31 min
The Leaders Podcast
How COVID-19 changed consumer spending
The pandemic has led to economic uncertainty and unprecedented changes to consumer behavior. As digital trends and innovation are evolving at breakneck speed, it's critical to know where the clearest opportunities lie and where FIs should consider investing today. As President of Visa’s North America business, Oliver Jenkyn has a bird's eye view on the changing landscape. In a conversation with Daniel Wolfe, editor in chief of PaymentsSource, Jenkyn will share insight around how the pandemic has impacted consumer spending and opportunities in the financial services arena.
2020-10-12
32 min
The Leaders Podcast
The Art and Science of Responsive Experiences
2020 has been a year of adapting and accelerating customer experience goals based on changing customer behaviors. Arizent CEO Gemma Postlethwaite speaks with Beth Johnson, Chief Experience Officer at Citizens Financial Group, about aligning an organization around the voice of the customer, taking a holistic view of front-end and back-end investments, and designing experiences for a full range of customer interactions, from answering daily needs to delivering higher value insights and deep advice.
2020-10-06
28 min
The Leaders Podcast
Banking the underbanked
Stuart Sopp is founder and CEO of Current, a leading U.S. challenger bank built for customers underserved and overlooked by traditional banks. In a discussion with Miriam Cross, technology reporter at American Banker, Sopp will examine how lenders and fintechs can better serve the millions of Americans who are living paycheck-to-paycheck in this time of crisis, including many essential workers on the frontlines of the response to coronavirus.
2020-09-28
25 min
The Leaders Podcast
California State Treasurer Ma talks diversity
Treasurer Ma has championed programs to give minority and women-owned businesses a seat at the table throughout her career. A mission of the Treasurer is increasing diversity to increase equitable outcomes.
2020-09-21
20 min
The Leaders Podcast
Creating Client Bonds Beyond the Branch
Ira Robbins, CEO of Valley National Bancorp in New York, details how the $39 billion-asset company used technology to empower employees working remotely to tackle loan modifications and forbearance for stressed borrowers. Robbins will also discuss Valley’s effort to develop a digital portal to fast-track $2.2 billion in Paycheck Protection Program loans.
2020-09-14
30 min
Bankshot
Making sense of a bull market in a bear economy
The stock market has reached record highs despite rampant unemployment, recession and a global pandemic. What gives?
2020-09-10
27 min
The Leaders Podcast
The global economy versus COVID-19
There is widespread agreement among economists that the impact of COVID-19 will be severe. Despite the clear danger the global economy is in, are there any reasons to believe a worst case scenario can be avoided? Kathy Bostjancic, Chief US Economist at Oxford Economics, will examine the short and long term economic implications of COVID-19 and discuss the opportunities for a positive outlook.
2020-09-08
45 min
PayDirt: An American Banker Podcast with Daniel Wolfe
How Visa views contactless payments in the coronavirus era
PaymentsSource Senior Analyst Michael Moeser interviews Visa's global head of contactless payments, Dan Sanford, about the factors causing a sharp rise in the use of contactless cards and mobile wallets across the globe.
2020-09-01
23 min
The Leaders Podcast
From now to next: Planning for a distributed workforce
Michal Katz, Head of Investment and Corporate Banking in the Americas at Mizuho talks with Gemma Postlethwaite, CEO of Arizent, about organizational flexibility born out of the Covid-19 crisis and supporting the long-term diverse needs of a distributed workforce.
2020-08-31
15 min
Bankshot
Postal banking is a solution, but to which problem?
With the USPS emerging as an election-year flashpoint, postal banking is an idea that could gain steam. But a number of proposals are out there, and they have widely varying implications for financial inclusion.
2020-08-27
42 min
PayDirt: An American Banker Podcast with Daniel Wolfe
The money that kept moving in the pandemic
Brad Windbigler, treasurer at Western Union, talks to us about how the company navigated the challenges of the pandemic — particularly as the global nature of its network meant it had to contend with moving money across parts of the world that recovered at vastly different rates from one another.
2020-08-25
23 min
The Leaders Podcast
Leading fast and slow: Being bold on the path to gender equality
Claudine Gallagher, Head of Americas at PNB Paribas speaks with Arizent CEO Gemma Postlethwaite about servant leadership, sponsorship vs mentorship, and what it will take to attract and retain women in financial services.
2020-08-24
23 min
Employee Benefit News Podcast
Helping employees regain their financial footing during coronavirus
Employers can be a huge help to employees working to regain their economic equilibrium due to the impacts of COVID-19.
2020-08-18
22 min
The Leaders Podcast
Ethics in Artificial Intelligence
Artificial intelligence presents new and unique challenges to ethics and morality. U.S. Bank discusses why a deliberate ethical framework must serve as the bedrock for any company’s AI efforts.
2020-08-17
28 min
Bankshot
Libor is out, but SOFR isn't quite in
As the discredited Libor interest rate benchmark enters its last months, some banks are turning away from the repo-based alternative that regulators prefer. What could go wrong?
2020-08-13
34 min
PayDirt: An American Banker Podcast with Daniel Wolfe
How merchants want to shape the new retail landscape
John Drechny, the CEO of the Merchant Advisory Group, discusses how merchants are looking beyond the coronavirus crisis — and how every choice merchants make today will have consequences that last well beyond the pandemic.
2020-08-11
32 min
The Leaders Podcast
Hear and be heard: Leadership lessons from the Covid-19 crisis
Erminia Johannson, Group Head North America, Personal and Business Banking at BMO and Gemma Postlethwaite, CEO of Arizent talk about adapting to new modes of working, discernment and decision making, and how the Covid-19 crisis has shown how to accelerate change in an organization.
2020-08-10
16 min
The Leaders Podcast
Fit for purpose: Building an inclusive culture through purpose
Stephanie Epstein, Managing Director, Global Head of Models Infrastructure at BlackRock talked with Gemma Postlethwaite, CEO of Arizent in the early days of the Covid-19 crisis about purpose-led workforce management and how the crisis may have lessons for leadership in supporting the needs of diverse teams.
2020-07-30
15 min
Bankshot
Can small-dollar loans be both profitable and fair?
Regulators are urging banks to offer small-dollar loans again and lifting existing restrictions on nonbank lenders. But the real challenge is making those loans favorable to consumers without losing money.
2020-07-30
34 min
PayDirt: An American Banker Podcast with Daniel Wolfe
Why 'earned wage access' is suddenly a big deal
The coronavirus pandemic has greatly disrupted many people's cashflow, and made financial management much more stressful. Earned wage access is one way to provide relief to those who still have an income but find themselves financially strained. PaymentsSource senior analyst Michael Moeser talks about earned wage access with Safwan Shah, the founder and CEO of Payactiv, a company that's operated in this space for nearly a decade.
2020-07-28
30 min
PayDirt: An American Banker Podcast with Daniel Wolfe
Why Wirecard's success was too good to be true
Eric Grover, principal at Intrepid Ventures, explains in detail how the high-flying German fintech fell to scandal — and whether it could happen again.
2020-07-21
25 min
Bankshot
What would a Democratic sweep mean for banking?
While most of the public attention has been on Joe Biden's lead in presidential polls, any true overhaul of the bank regulatory landscape hinges on whether Democrats can retake the Senate — and by what margin.
2020-07-16
19 min
PayDirt: An American Banker Podcast with Daniel Wolfe
Analyzing small-biz spending during the pandemic
Derek Webster, founder and CEO of the mobile point of sale provider CardFlight, talks with Daniel Wolfe, editor-in-chief of PaymentsSource, about the data CardFlight collects on small-business spending, which it updates every week during the coronavirus pandemic.
2020-07-14
23 min
Employee Benefit News Podcast
How to provide benefits to all employees
During this podcast, our industry subject-matter expert will discuss how employers can offer benefits to those who traditionally don’t qualify for employer-sponsored benefits plans, including retirees.
2020-07-13
10 min
American Banker Podcast
Leaders preview: From now to next
A sneak peek of a new podcast launching on American Banker in our Leaders forum. Arizent CEO Gemma Postlethwaite talks about lessons in leadership with Michal Katz, Head of Investment and Corporate Banking in the Americas at Mizuho.
2020-07-07
16 min
Bankshot
How COVID-19 could alter the regulatory landscape
The 2008 financial crisis transformed banking regulation. But how have those changes held up in the current recession, and what might be coming next?
2020-07-02
29 min
Bankshot
Leaders preview: Hear and be heard
A sneak peek of a new podcast launching on American Banker later this summer as part of our Leaders forum, where senior voices and innovators will share their leadership experiences and perspectives on business-critical topics. Arizent CEO Gemma Postlethwaite talks with Ernie Johannson, BMO’s Group Head of North American Personal and Business Banking, about leadership during the Covid-19 crisis, organizational agility and lessons in discernment.
2020-06-25
17 min
Bankshot
Are independent regulators unconstitutional?
The Supreme Court is poised to decide the fate of the Consumer Financial Protection Bureau's leadership structure, but the implications could reach far beyond the bureau.
2020-06-18
28 min
Bankshot
Should banks stay in the oil business?
Dramatic volatility in the global oil market, plummeting demand and potential regulatory risks are making some banks rethink their energy strategy.
2020-06-04
24 min
Bankshot
The coronavirus could force a full-blown crisis in credit scoring
Lawmakers are working to head off a wave of pandemic-related personal credit downgrades. But there are bigger problems with how credit risk is assessed that are harder to solve.
2020-05-21
25 min
Bankshot
Local governments are in trouble. Can the Fed save them?
The pandemic is taking a toll on tax receipts, leading the central bank to establish a municipal debt facility. Without a turnaround, the consequences for the financial system could be dire.
2020-05-07
23 min
Bankshot
Introducing Zero Day
From the producers of Bankshot comes a five-part series on cybersecurity called Zero Day. Cybersecurity is one of the leading sources of risk for the financial system, but no one seems to be doing much to address that risk. This series explores why that is, and whether anything can be done to make the internet more secure. All five episodes are available now wherever you get podcasts.
2020-05-05
22 min
Bankshot
Banks brace for a new normal in commercial real estate
The office and retail markets could look very different in the aftermath of the coronavirus pandemic. Here's what it could mean for lenders.
2020-04-23
26 min
Employee Benefit News Podcast
The economic winners and losers from the coronavirus crisis
A great redistribution of knowledge workers is afoot, says entrepreneur and founder of Russian Exchange Bank Alex Konanykhin, CEO of TransparentBusiness, who also says the coronavirus pandemic is producing a few winners (Zoom) and a huge swath of economic losers.
2020-04-13
17 min
Bankshot
Is it time to worry about inflation — or deflation?
With the government pumping trillions of new spending into the economy, experts are questioning the Federal Reserve's ability to keep prices stable.
2020-04-09
22 min
Bankshot
'We've never seen anything like this before'
The novel coronavirus poses not only an unprecedented health crisis, but an unprecedented financial crisis as well. Can we forestall a worst-case scenario?
2020-03-27
25 min
Bankshot
The devil and the details of CRA reform
Banks and public advocacy groups agree that the Community Reinvestment Act needs to change. But is the latest proposal moving in the right direction?
2019-12-18
30 min
Employee Benefit News Podcast
What's in store for the future of fertility benefits
The co-founder and CEO of Nubundle discusses the outlook for these benefits as well as some things advisers should be keeping in mind when offering them to clients.
2019-11-22
14 min
Employee Benefit News Podcast
NFP's Sharla St. Rose on hot benefits in demand this open enrollment season
Student loan, legal insurance and ID theft benefits are among some of the "sexiest" perks that employers can offer to staff, says NFP's vice president of group benefits.
2019-11-20
16 min
Employee Benefit News Podcast
Benefits that rock: Inside the ‘jam room’ at Zappos’ headquarters
The online retailer is offering free music lessons to employees via a new app.
2019-10-28
09 min
Bankshot
Can the Trump administration reform housing on its own?
With Congress deadlocked on a future for Fannie Mae and Freddie Mac, the administration is prepping to move by itself.
2019-10-24
25 min
Bankshot
Why reforming Fannie and Freddie is so hard to do
As the administration gears up to end a decade of government control of Fannie and Freddie, are there any good options? (Part 1 of 2)
2019-10-17
22 min
Bankshot
Has banking become too political?
Large banks are increasingly taking stands on social issues like gun rights and climate change. Some see this as a troubling development.
2019-10-10
34 min
Bankshot
Financial abuse of elders is getting worse
Elder financial exploitation is a vast and growing problem in the U.S., and one that presents difficult policy challenges for law enforcement and banks.
2019-09-26
27 min
Bankshot
Do big credit unions act too much like banks?
From expanding their membership to buying naming rights for major stadiums, big credit unions are taking unfair advantage of their tax exemption, bankers and industry observers argue.
2019-09-18
28 min
Employee Benefit News Podcast
Diana Lee, head of HR at Sesame Workshop, on the evolution of benefits, the changing workplace and her favorite muppet
Diana Lee is the 2019 Employee Benefit News Benny Award Benefits Professional of the Year. EBN visited her office recently to discuss how she got her start in HR, and to hear her thoughts on the future of benefits and the changing workplace.
2019-09-12
20 min
Bankshot
Libor is ending. We aren't ready
The most widely-referenced interest rate benchmark will cease to function after 2021, and the financial system is still coming to grips with that complicated reality.
2019-09-12
27 min
Bankshot
Who’s afraid of the narrow bank?
A new kind of institution wants to make the interest rate that the Federal Reserve pays to its member banks more widely available, but that could have big implications for monetary policy.
2019-09-05
30 min
Employee Benefit News Podcast
Through the mirror: Employers want to see more diversity and inclusion
People management platform Reflektive shares how they’re strategizing to make a more inclusive and varied employee population.
2019-09-03
20 min
Bankshot
Are AML rules catching only the ‘stupid’ criminals?
Anti-money-laundering regulations are among the most costly, and few criminals get caught. Banks say there’s a better way.
2019-08-01
27 min
Bankshot
Facebook’s bid to break banking
The social media giant says its cryptocurrency project can bring services to the world's unbanked. Lawmakers and regulators aren’t so sure.
2019-07-25
21 min
Bankshot
'Farmers are caught in a liquidity trap'
America's farms have taken on near-record levels of debt in recent years, and commodity prices and trade wars are putting pressure on farm country. That could spell bad news for bankers that lend to them.
2019-07-18
25 min
Bankshot
CECL's uncharted territory
Beginning next year, banks will have to dramatically change the way they account for future credit losses, but experts disagree on the new rule's long-term impact.
2019-07-11
26 min
Employee Benefit News Podcast
Electrifying the voluntary market with fringe benefits
Non-traditional worksite offerings like student tuition repayment are providing brokers new ways to beef up packages.
2019-07-08
25 min
Bankshot
Is leveraged lending a systemic risk?
Lending to companies with heavy debt loads is a growing business — one that many fear could lead to the next financial crisis.
2019-06-27
21 min
Bankshot
The 'secret enforcement tool' that has bankers spooked
Banks claim that regulators have been avoiding using a transparent public process to implement new regulations, opting instead to use informal guidance that has the impact of policy.
2019-06-20
24 min
Bankshot
The evolution of the Fed's stress tests
Stress tests have come a long way since first unveiled to shore up confidence in banks. But some critics fear that proposals to make the system more efficient would compromise its safety.
2019-06-13
31 min
Bankshot
Why doesn't the U.S. have faster payments?
The U.S. still relies on antiquated payment processing technologies while other countries can process in real-time. What's the holdup?
2019-06-06
25 min
Employee Benefit News Podcast
An insider's guide to employee healthcare engagement
Two experts weigh in on why workers struggle to understand their benefits and where employers can improve.
2019-05-30
38 min
Bankshot
What is the 'branch of the future'?
Branches are closing at the fastest pace in years, and keeping them relevant to customers is a problem banks are being forced to solve in ever more creative ways.
2019-05-29
21 min
Bankshot
'Merge or Die'
The banking industry is entering an a new wave of consolidation, but debate is still raging about whether that's good for consumers
2019-05-23
25 min
Bankshot
'Banks are a big, fat target': Inside the 2020 race
Presidential candidates may not be talking about banking now, but that's likely to change as the Democratic primary heats up
2019-05-15
31 min
Bankshot
The unstable stability council
At first the Financial Stability Oversight Council wanted to target individual nonbanks that pose a risk to the economy. Now it wants to target activities rather than firms. Is that a good idea or a political ploy?
2019-05-08
22 min
Bankshot
Greed isn’t good enough
Changing demographics and cultural trends are making bank CEOs think beyond profitability and toward addressing what they stand for.
2019-05-01
17 min
Employee Benefit News Podcast
Best practices for cancer care benefits
Dr. Miles Varn, chief medical officer at PinnacleCare, discusses the importance of benefits that assist employees when they receive a cancer diagnosis.
2018-12-01
12 min
Nobody's Home
Ep. 10: Starfish Solutions: What can we do if we try?
In the series finale, we examine how to get people who aren’t directly affected by vacant housing to care about finding a solution. How do you focus policymakers on a problem with so many different moving parts?
2018-10-21
30 min
Nobody's Home
Ep. 9: Marshall Plan: How to Fix Vacant Housing
If housing blight costs money, renovating vacant housing and creating new affordable housing also costs money. Where might that investment come from? An examination of community land trusts and the Community Reinvestment Act.
2018-10-14
44 min
Employee Benefit News Podcast
Navigating benefits for non-binary gender employees
Maneuvering healthcare options for non-binary gender workers can be a challenge. Experts weigh in on some best practices for making the process as smooth as possible.
2018-10-10
33 min
Nobody's Home
Ep. 8: Sweat Equity: What Does it Cost to Build a Home?
The crisis in affordable housing has its roots in the high cost of building entry-level single-family homes. But why does it cost so much to build a house? And what did previous generations do to build affordable housing?
2018-10-07
23 min
Nobody's Home
Ep. 7: "You're either growing or you're dying"
Small towns across the country struggle with vacant housing as much as cities, even though some of those places have plenty of jobs. Geography and a declining population lead rural communities to make hard choices that often play themselves out in unexpected ways.
2018-09-30
35 min
Nobody's Home
Ep.6: The New Blue Collar Job
People need jobs to afford housing, but how can cities attract more jobs to places that need them the most? And what happens to a neighborhood when drug activity and crime move in after blue-collar jobs move out?
2018-09-23
33 min
Employee Benefit News Podcast
Talkin’ ‘bout my generation with DirectPath’s Kim Buckey
From baby boomers to Generation Z, benefits plans need to be tailored to meet broad generational needs.
2018-09-21
22 min
Nobody's Home
Ep. 5: The American Dream: Is Homeownership Really the Answer?
The 2008 financial crisis nearly destroyed the global economy, and was driven by an asset bubble in what has been among the most secure financial products: the home mortgage. Can policymakers expand homeownership without endangering the financial system? Should they?
2018-09-16
30 min
Nobody's Home
Ep. 4: “Brown in a Different Way”: The Gentrification Dilemma
What happens when neighborhood revitalization is too successful? Some cities have managed to eliminate their vacant housing problems. But now many of them face acute shortages of affordable housing, which can lead to nefarious results for renters.
2018-09-09
36 min
Nobody's Home
Ep. 1: “Do You Hear Me?": How Blight Is Hurting America
Poverty. Crime. Vacant housing isn't just about empty homes and abandoned lots. It's a problem that is blighting communities across the United States. Nowhere is it more apparent, however, than Baltimore. With 16,000 vacant properties and another 14,000 vacant lots, some residents think they have a solution. But the challenge facing them and other blighted areas is immense.
2018-09-09
24 min
Nobody's Home
Ep. 2: Dead Pledge: The Rise and Fall of Urban Homesteading
The idea of urban homesteading was supposed to shore up flagging cities in the 1970’s and 1980’s, but why did it fall short? An examination of how home values are decided, and how the financial system intersects with people’s attitudes.
2018-09-09
26 min
Nobody's Home
Ep. 3: Building From Strength: Inside Cities’ Battle Against Blight
What does it take to combat vacancy in neighborhoods where it has taken hold? A look into one neighborhood in Baltimore that has bucked the trend, and the approach that city planners use to reinvest in blighted communities.
2018-09-09
26 min
Nobody's Home
Trailer: Nobody's Home: A new podcast exploring the other housing crisis
There's a problem in America. Homes are decaying all over the country, even as affordable housing is becoming more scarce. Can we rebuild these communities before it's too late? A trailer introducing a special ten-part podcast series by American Banker.
2018-09-05
02 min
Employee Benefit News Podcast
Transamerica CEO weighs in on the vexing issue of retirement in America
Catherine Collinson, CEO and president of nonprofit Transamerica Institute and Transamerica Center for Retirement Studies, discusses their latest report on what is bringing down American retirement confidence and what benefits professionals can do to help.
2018-08-22
21 min
Bank Investment Consultant Podcast
Teach clients, don’t sell them, on retirement
Investing is far from simple once all the relevant aspects are considered – such as distribution and taxes. Advisor and retirement coach Holly Kylen talks to Editor Lee Conrad about how advisors need to educate and make the complex simple.
2017-10-03
14 min
Bank Investment Consultant Podcast
How to educate clients on Social Security
Once advisors have this conversation with clients, it can turn into one of the more powerful referral sources, says Rob Kron, head of investment and retirement education at BlackRock.
2017-09-06
21 min
Bank Investment Consultant Podcast
Segmenting a book can lead to better teamwork
Banks need to re-assign some of their wealth management clients, says Arthur Osman, executive VP, institution services at LPL. He tells Editor Lee Conrad that it can lower costs and even help develop new talent. And with the right touch, clients won’t feel disconnected from the bank.
2017-08-28
14 min
Bank Investment Consultant Podcast
How, when and why advisers should quit
Never sell your clients on your institution. You should be the face of the organization to them, says career consultant Rick Rummage. He talks to editor Lee Conrad about that and other tips on how advisers should resign.
2017-08-02
18 min
Bank Investment Consultant Podcast
Filing early for Social Security goes against the odds
Dying young isn’t the problem, our expert says, tongue-in-cheek. Long life, which is more common, creates the financial problems.
2017-07-14
17 min
Bank Investment Consultant Podcast
Compensation changes coming to the bank channel
Changes are necessary, but banks shouldn’t expect to see revenue stay level. Editor Lee Conrad continues his conversation with consultant Peter Bielan about how banks should approach the challenges ahead.
2017-06-29
18 min
Bank Investment Consultant Podcast
What compensation changes are in your future?
You probably feel you already act in your clients’ best interests, but now that it’s official, you could feel it in your paycheck. Editor Lee Conrad talks with Peter Bielan, principal at Kehrer Bielan Research & Consulting, about changes banks are considering for their advisers.
2017-06-08
25 min
Bank Investment Consultant Podcast
Segmenting a book under a fiduciary standard
Serving a client’s best interest means focusing on fewer households. Staying profitable means choosing the right ones. Editor Lee Conrad talks with Arthur Osman, executive VP, institution services at LPL about segmenting a book of business in today’s market.
2017-05-19
16 min
Bank Investment Consultant Podcast
Social Security is stronger than you think
A few tweaks would make the program strong for the rest of this century. Editor Lee Conrad talks with consultant and author Brian Doherty about those changes and the difficulty in implementing them.
2017-05-04
18 min
Bank Investment Consultant Podcast
Navigating a changing career path for advisers
What changes should advisers expect in the coming years? Editor Lee Conrad talks with career consultant Rick Rummage to explore the relevant issues.
2017-04-19
18 min
Bank Investment Consultant Podcast
Banks struggle to keep HNW clients
How can banks prevent wealthy customers from leaving? Editor Lee Conrad talks with consultant Scott Stathis to find out.
2017-03-30
28 min