Shows
The Benekiva Connects PodcastWhy Carriers and Brokers Should Embrace New Technology to Innovate in the Insurance MarketIn the Benekiva Connects Podcast, Ashley Oxholm interviews Keith Johnson and Brent Williams who discuss the importance of using data to personalize customer experiences. They also explore how generative AI can improve call center services, although this requires access to data and experimentation with different approaches. While some carriers face challenges due to incompatible systems, Keith and Brent believe that new technologies like AI offer carriers and brokers opportunities to innovate.2023-05-0929 min
The Benekiva Connects PodcastThe Importance of Claims in Demonstrating Value to Insurance ClientIn the latest episode of Benekiva Connects, where host Ashley Oxholm and guest Ramsey Smith dive deep into the challenges facing insurance companies today. They'll explore the benefits of outsourcing and insourcing services, the importance of customer education, and the value of prioritizing customer experience.They discuss life insurance and the long claim cycles, making it difficult for companies to show their value to clients, and the need for carriers to prioritize customer experience.2023-05-0223 min
The Benekiva Connects PodcastThe Future of Insurance Technology: Embracing Change and PartneringBenekiva Connect is a podcast hosted by Ashley Oxholm and recent guest Ema Roloff that discuss how insurance carriers can revolutionize their businesses. As an example, they discussed the potential of cloud native solutions for policy administration systems to be implemented in 6 months with automatic updates. Additionally, Benekiva offers flexible integration potential and lightning-fast speeds which enable them to keep up with industry changes. They provide invaluable advice on making enterprise decisions strategically with a focus on customer experience as well as exploring new technologies to improve processes. Listeners can get more insight from Benekiva's website or request a...2023-04-2528 min
The Benekiva Connects PodcastCreating Your Own Future: Strategies for Disruptive ThinkingIn this episode of Benekiva Connects, Ashley Oxholm and guest Kelli Eddy talk about the future of the Farm Bureau and insurance industry. Eddy suggests that companies need to disrupt themselves to remain relevant and adapt to the needs of the digital-savvy consumer. Technology is the key to closing the gap between the slow-moving industry and the quick, fast-paced millennial customer base. They also discuss the importance of partnerships and utilizing technology and software to push growth.2023-04-1826 min
The Benekiva Connects PodcastMassChallenge: A Global Nonprofit Accelerator for StartupsJoin The Benekiva Connects podcast featuring Ashley Oxholm and Meg Green, the startup program manager at MassChallenge. MassChallenge is a nonprofit accelerator connecting startups, experts, corporations, and communities to create meaningful change and drive sustainable growth. The organization is global and offers a network of resources and accessibility for founders. MassChallenge is zero equity and does not take any equity from startups, which empowers founders to own their own success.2023-04-0421 min
The Benekiva Connects PodcastHow Homesteaders Life Company is Stepping Up for Long-Term SuccessIn today's podcast, Ashley Oxholm interviews Steve Shaffer, CEO and President of Homesteaders Life Company, a 117-year-old mutual company focused on funeral expenses and insurance. Steve emphasized that providing immediate financial relief for beneficiaries is key for companies to remain relevant in this ever-changing insurance industry. He commends Benekiva for helping fill those gaps without requiring major investments in existing core systems.2023-03-2127 min
The Benekiva Connects PodcastThe Future of Dental and Vision ServicesHost Ashley Oxholm interviews Benekiva Connect's CEO, Brent Williams, and Jeff Russell, the CEO and President at Delta Dental. They discuss the challenges and changes the insurance industry will face in the next five years, particularly dental and vision.Brent and Jeff discuss how companies can help educate their employees on preventive programs such as dental and vision care. Tune in to gain insight into the future of dental and vision care in the insurance industry!2023-03-1437 min
The Benekiva Connects PodcastUnlock Your Company's Transformation StrategyThe Benekiva Connects Podcast host Ashley Oxholm interviews Ema Roloff, who discusses the challenges and transformation of the insurance industry. They discussed the idea of girls being raised to be “perfect” versus 'brave,' and how this mindset often carries over into adulthood. Roloff affirms there has been a considerable turnaround in attitudes towards workers, and supervisors are now encouraging those under their wing. However, not everyone has shared this progress.2023-03-0728 min
The Benekiva Connects PodcastIgniting Change Through Frontline Worker Innovations: A Conversation with Benekiva's Ashley Oxholm & Krista EgerHost Ashley Oxholm of the Benekiva Connects podcast recently interviewed new team member Krista Eger to discuss how they are tackling challenges in the male-dominated insurance industry. Ashley and Krista discussed strategies for increasing diversity, both in leadership and throughout the entire organization, as well as actions that can be taken to ensure that underrepresented individuals have a platform to share their voices. They highlighted existing initiatives like mentorship programs, internships, and outreach programs that target diverse communities.They also discussed their shared experiences in navigating the insurance industry and the unique challenges faced by female professionals...2023-02-2827 min
The Benekiva Connects PodcastThe Importance of Data in InsuranceUnlocking the secrets of insurance data - tune in to this week's episode of Benekiva Connects Podcast, where host Ashley Oxholm explores with Ryan Deeds from Ennabl what you need to know about utilizing agency data for success.Data is a powerful tool for insurance agencies when it comes to finding and recruiting quality workers, who have high expectations of their work environment. Data strategies can help drive employee engagement and provide more transparency around policies such as screen time expectations for children/youths. Ryan points out that while technology investments and solutions such as E...2023-02-1426 min
The Benekiva Connects PodcastSolutions and Recognizing Change for the future of Insurance With Bryan FalchukIn the Benekiva Connects podcast, Ashley Oxholm interviews Bryan Falchuk and Brent Williams. Bryan Falchuk is a noted speaker best selling author of the book, The Future of Insurance: From Disruption to Evolution, executive coach, TEDx presenter and public speaker with articles written for Inc. Magazine, The LA Times, Chicago Tribune and more. Brent Williams is an experienced entrepreneur and investor who has co-founded several successful companies, including ApplePie Capital and Remitly.Together these two discuss their individual journeys to success along with their thoughts on the importance of resilience, personal growth and taking calculated risks. Listeners...2023-02-0736 min