Shows
Scam RangersTurning the Tables: A Deep Dive into Scam Call Centers, a Conversation with Jim Browning, Scambaiter and YouTuberIn this fascinating episode of Scam Rangers, host Ayelet Biger-Levin interviews renowned scam investigator Jim Browning, whose YouTube channel has over 4.4 million subscribers. Jim has made headlines for infiltrating scam call centers, exposing how large-scale fraud operations really work—from pig butchering scams to telco account hijacking.We explore: How Jim first gained access to scammer computers and what he discovered The psychology and tactics behind fake tech support, telco discount, and payment alert scams How a whistleblower inside a Dubai-based scam center helped bring down a network of 3,000 scammers The critical role of one-time passcodes (OT...2025-05-2649 min
Scam RangersDemystifying Scam Fog: You Can't Fix What You Don't Measure, A Conversation with Peter Tapling, Managing Director PTap Advisory🎙️ Episode Title: Demystifying Scam Fog: You Can’t Fix What You Don’t Measure 👤 Guest: Peter Tapling, Managing Director at PTap Advisory 🎧 Host: Ayelet Biger-Levin, ScamRangers🔍 Episode Overview:How can you solve a problem you’re not measuring?In this episode, we tackle one of the biggest blind spots in scam prevention: data classification. Peter Tapling — identity and fraud prevention pioneer — joins Ayelet to unpack why “just calling it a loss” won’t cut it anymore. From romance scams to investment cons, if we’re not labeling the type of scam, we’re missing the patterns that could...2025-04-2641 min
Scam RangersHow Australia Slashed Scam Losses by 30% & What's Missing in the U.S., A Conversation with Ken Palla, Former Director, MUFG Union BankIn this episode of ScamRangers, host Ayelet Biger-Levin welcomes back fraud and financial crime expert Ken Palla to discuss the evolving global response to scams. They dive into Australia’s groundbreaking Scam Prevention Framework, lessons from the UK’s Contingent Reimbursement Model and Online Safety Act, and why the U.S. lags behind in fraud prevention. Ken shares insights on the need for ecosystem-wide collaboration, financial institutions' role in scam prevention, and the regulatory challenges hindering progress in the U.S.Tune in to learn: How Australia reduced scam losses by nearly 30% in one year The UK’s...2025-03-1749 min
Banking on FraudologyLeading the Charge: Why Banks Are Uniquely Positioned for Scam PreventionThe latest episode of Banking on Fraudology tackles one of the most critical issues facing the financial industry today - the role of banks in preventing scams. Host Hailey Windham welcomes special guest Ayelet Biger-Levin, a passionate advocate for advancing scam detection and prevention strategies, to discuss why banks are uniquely positioned to make a difference.Ayelet, founder and CEO of Rangers AI, shares her perspective on how banks can leverage their position as trusted entities and guardians of people's finances to protect customers from increasingly sophisticated scams. The conversation covers the regulatory landscape, including emerging liability...2025-01-2936 min
Scam RangersDeceptive Practices: A Deep Dive into Online Scammers' Behavior, A conversation with David Maimon, Professor at Georgia State UniversityIn this episode, we explore the groundbreaking research of Prof. David Maimon, a leading expert in cybersecurity and online fraud. Prof. Maimon discusses his innovative methods for studying the cybercrime ecosystem, including embedding in fraudsters' digital environments, analyzing business email compromise scams, and uncovering the use of deepfake technology in modern fraud. Learn how his evidence-based approach bridges the gap between academic research and practical applications, providing actionable insights to combat online scams effectively.You can find his research here: https://www.researchgate.net/profile/David-MaimonConnect with Prof. David Maimon on LinkedIn: David Maimon...2024-12-2048 min
Fraudology Podcast with Karisse HendrickHow AI is Changing the Fraud Game with Ayelet Biger-LevinFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, Karisse Hendrick welcomes back Ayelet Biger-Levin, founder of the Scam Ranger podcast, and a specialist in combating online scams. Ayelet updates us on her journey since her last appearance, including the development and launch of her innovative mobile app designed to help financial institutions protect their customers from scams.Ayelet delves into the creation and functionalities of the Scam Ranger AI app, which can detect scams in messages and educate users on spotting red flags...2024-11-1229 min
Scam RangersThe Australian Formula for Tackling Scams: A Shared Responsibility Approach, A conversation with Toby Evans, Head of Economic Crime, Australian Payments NetworkIn this episode, talk to Toby Evans, Head of Economic Crime, Australian Payments Network to explore the newly introduced Australian scams prevention framework and its implications for various industries. We discuss the importance of collaborative efforts across sectors, including banking, telecommunications, and digital platforms, in addressing the growing threat of scams.Key Themes: New Legislation Overview: Introduction of a draft scams prevention framework open for comments until October 4, 2024.Key principles include scam prevention, detection, and disruption. Scope Beyond Banks: Emphasis on the involvement of multiple sectors, including telecommunications and digital platforms.Recognition of...2024-09-2745 min
Scam RangersEmpowering Customers Against Scams: The Power of Storytelling, A conversation with Kathelijne Swaak and Niels Vink, Fraud prevention leaders at ABN AMRO BankIn this episode of ScamRangers, we dive into the transformative power of storytelling with Niels Vink and Kathelijne Swaak from ABN AMRO's fraud prevention team. Discover how ABN AMRO is flipping social engineering on its head by using real customer stories to strengthen their fraud awareness strategies.Learn how this innovative approach creates a deeper emotional connection with customers, making fraud prevention messages more memorable and impactful. We also explore insights from Nobel laureate Daniel Kahneman on decision-making and how ABN AMRO leverages these principles to better engage and empower their customers.Key Takeaways:...2024-09-0546 min
Scam RangersSextortion: The Evil Scam Targeting our Teens in Their Bedrooms, A Conversation with Paul Raffile, Senior Intelligence AnalystIn this crucial episode of Scam Rangers, we explore the dark and disturbing world of Sextortion. This crime occurs when online predators trick individuals, often teens, into sharing nude images or videos and then use these compromising materials to extort money, more images, or other demands. These predators threaten to share the images with the victim's friends and family if they don't comply. Our guest, Paul Raffile, a Senior Intelligence Analyst with a career dedicated to investigating online crimes and financial scams, joins us to shed light on this pressing issue.Key Discussion Points:Paul...2024-06-0142 min
Scam RangersGetting in Front of the Scam: How to Build Trust With Your Customers, A conversation with Hailey Windham, a Credit Union Fraud FighterIn this episode, we are joined by Hailed Windham, a leading voice in the credit union community, who shares her expertise on the collaborative efforts to fight fraud. Hailed tells us about her involvement in multiple impactful initiatives, such as promoting awareness programs through the #cufightfraud campaign she initiated on social media and co-leading the bank and FI subgroup in Operation Shamrock. She also discusses her active role in Mission Omega, highlighting the importance of coordinated efforts in fraud prevention.Hailed further explains how she is driving the fight against #pigbutechering scams with the Crypto Coalition in...2024-05-1643 min
Scam RangersCoordinated Action: The Key to a National Strategy Against Scams, A conversation with Ken Westbrook, CEO and Founder of Stop Scams AllianceIn this episode of Scam Rangers, we sit down with Ken Westbrook, a former member of the US intelligence community, as he shares the story that sparked his mission to combat online scams. Ken opens up about his mother's unfortunate encounter with online criminals and how it inspired him to take action.With the founding of Stop Scams Alliance, Ken discusses his efforts to drive change at the national level, drawing inspiration from successful initiatives implemented by the British government. He outlines the strategies employed across the pond and advocates for similar action within the United States...2024-04-1840 min
Scam RangersIs Fraud Prevention the New Customer Service? A Conversation with Karen Boyer, SVP Financial Crimes and Fraud Intelligence, M&T BankIn the first episode of Season 2 of Scam Rangers, we dive into the perspective of a Fraud Strategy leader in a US financial institution. What is the difference between dealing with traditional account takeover fraud (unauthorized payments) and online scams (authorized payments) from the perspective of serving and retaining customers? What are the considerations leadership should take into account and how do financial institutions create the right level of friction while protecting their customer from online scams? We also explore a bank's standpoint regarding forthcoming regulations on a global scale and the much-needed but often overlooked aspect of cross-industry c...2024-02-0641 min
Scam RangersWill Regulation Drive Action? Reimbursement and Liability in Online Scams, A Conversation with Ken Palla, Retired Director, MUFG Union BankIn this episode we take a look at the activity around regulation with regards to online scams in the US, UK and Australia, following comprehensive analysis done by Ken over the last year. The overall outlook is pretty positive. We see a lot of good attention, especially in the UK, and we are optimistic about the future of protecting consumers. However, there is still a lot more to be done.To learn more about Ken and his work, follow him on LinkedIn: https://www.linkedin.com/in/ken-palla-09b585/This podcast is...2023-12-2953 min
Scam RangersOnline Scam Awareness That Sticks: How to Get Marketing on Board, With Gabriel Friedlander, CEO of Wizer - Free Security Awareness TrainingIn this episode we talk to Gabi Friedlander at Wizer about how financial institutions can create effective awareness to educate their customers on online scams, and how educating kids in school about basic concepts of online safety can help prevent scams later in life, such as romance scams, investment scams, sextortion and phishing, to name a few. At the end of the episode Gaby provides concrete advice on how you, as fraud fighters, can collaborate with your marketing teams to drive differentiated scam awareness for your customers.You can find Gaby here: https://www.linkedin.com/in/ga...2023-12-1241 min
Scam RangersCrypto Investment Scams: How it started. How it's going, with Cezary Podkul ,Reporter at ProPublicaIn this fascinating episode of Scam Rangers we discuss the atmosphere that allowed the evolution of financial grooming, AKA Pig Butchering scams, as well as how these scams have evolved over time and the trajectory in which they are going. Despite a number of arrests and crackdowns, the picture is not pretty. Additional Resources mentioned in the podcast: CloudSEK report about the task scams:https://assets-global.website-files.com/635e632477408d12d1811a64/651f4de17bc41545fc74598a_Webwyrm-%20A%20Vast%20Network%20of%20Deception%20by%20Impersonating%20Thousands%20of%20Brands%20-%20Final%20Report.pdfH...2023-11-2135 min
Scam RangersIdentity Theft Forever - The Real People Behind Fake Profile Pics, with Bryan Denny, Co-Founder, Advocating Against Romance ScammersAfter completing his military service of 26 years in the US Military, Bryan Denny was approached one day via LinkedIn, where he opened a profile to start his job search, by a women who thought she was in a relationship with him. She was scammed by a criminal who stole Bryan's photos and created a fake profile to lure women into relationships and then ask for money.This incident, which happened in 2016, was the first of many that continue to impact Bryan's life and the life of his family, as a victim of identity theft. Bryan founded an o...2023-10-1942 min
Unmasking Money MulesVictim MindsetAyelet Biger-Levin, the visionary Founder of ScamRanger and a distinguished authority in cybersecurity and fraud detection, joins Mike Nathan in exploring strategies for safeguarding against victimization, all while addressing the most formidable challenge confronting the risk management sector: determining intent.2023-10-191h 02
Scam RangersStanding Boldly Against Romance Scams: Empowering Victims on the Path to Recovery, with Cecilie Fjellhøy and Anne Rowe, Co-Founder of LoveSaidIf you are a bank fraud fighter or in law enforcement, you will not want to miss this fascinating episode. Anne and Cecilie both share their personal romance scam stories and how they had to face the realities and aftermath of emotional and financial trauma, as well as judgment from society and authorities. They decided to turn their experience into a bold movement and Founded LoveSaid, a non profit with the goal to support romance scam victims with carefully orchestrated process and tools to bring victims out of the scam and to support them afterwards in navigating the emotional...2023-10-0547 min
Scam RangersHearts Exposed: Navigating the Boundaries of Free Speech and Scam Crimes, with Kathy Waters, Executive Director and Co-Founder, Advocating Against Romance ScammersIn this episode of Scam Rangers, we delve into the troubling world of romance scams and identity theft victims. Our guest, Kathy Waters, shares her insights into these scams and her advocacy work in supporting victims while pushing for regulatory changes on online platforms.Key Takeaways:1. Deception in Romance Scams: Kathy explains how scammers use stolen identities to create elaborate love stories, often set in distant locations, to manipulate and deceive their victims.2. Kathy's Journey: Learn about Kathy's personal journey and what led her to become an advocate against scammers and a staunch...2023-09-2230 min
Scam RangersMind Games: The Psychology Behind Scams, A conversation with Alan Castel, Professor at UCLA Psychology, Expert in Memory, Cognition and AgingIn this Episode, Alan and Ayelet discuss the psychology behind the human traits scammers prey on to scam victims, and the pos-scam emotions of isolation and shame victims experience.Resources:Article in Psychology today: https://www.psychologytoday.com/us/blog/metacognition-and-the-mind/202104/fool-me-once-why-scams-leave-people-feeling-foolishNews story on therapist coerced into a scam: https://www.sfchronicle.com/bayarea/article/phone-scam-therapists-16483251.phpBook: Better with Age: The Psychology of Successful Aging: https://www.amazon.com/Better-Age-Psychology-Successful-Aging/dp/0190279982/TEDx Talk How We Learn as We Age: https://www.youtube.com/watch?v=g5jUjOr7...2023-09-0739 min
Scam RangersDefying Romance Scams: Cracking the Seductive Script, A conversation with Ruth Grover, Founder of Scam Haters UnitedIn this episode we share a remarkable journey of resilience, empowerment, and the fight against romance scams. Join us as we explore the inspiring story of RUTH GROVER, who transformed her experience as a target of a romance scam into a powerful mission to help others.Ruth founded "Scam Haters Untied," an organization dedicated to rescuing victims and turning them into survivors. In this captivating episode, we delve into the techniques to unmask romance scammers and offer victims proof.You can find Scam Haters United here:Website: https://www.scamhatersunited.com/Fa...2023-08-2542 min
Scam RangersUnveiling Deception: Business Email Compromise Crusaders Unite., a conversation with Ronnie Tokazowski , founder of the BEC Working GroupIn this eye-opening episode, we dive into the intricate world of Business Email Compromise (BEC), a sophisticated cybercrime that preys on individuals and organizations. Join us as we uncover the tactics employed by scammers, from romance scam victims turned accomplices to the dark realm of gift card fraud and cryptocurrency conversion. We explore the psychological manipulation that drives scammers and the emotional strain inflicted on victims. Discover how collaborative initiatives, such as the BEC Working Group, are working to combat these scams, and learn practical steps to empower organizations against this pervasive threat. Join the conversation and become informed...2023-08-1143 min
Scam RangersScam-Proofing Social Media: The Good, The Bad, and The Reality , A conversation with Assaf Kipnis, ex-Facebook Integrity Team leadIn this revealing episode, we sit down with Assaf, a former member of Fakebook's integrity team, to explore the complexities of combating scams and fraud on social media platforms. Assaf shares candid insights into the challenges faced by the team in preserving user safety while maintaining platform integrity. We delve into shutting down fake accounts, the impact on PR on the team's work and the importance of industry collaboration, particularly with law enforcement agencies. Join us as we uncover the strategies and considerations involved in making social media a safer place for users, with a focus on building productive...2023-07-2048 min
Scam RangersThe eLegal Challenge of Online Scams - Fighting New Crimes with Old Laws - A conversation with Erin West and Alona Katz, District Attorneys and scam fightersJoin Erin West, a District Attorney from Santa Clara County, CA, and Alona Katz, a DA representing Manhattan, NYC, as they confront the pressing challenges within the legal system when it comes to combating a new breed of crime: crypto investment scams, also known as "Financial Grooming" or the notorious alias of "Pig Butchering." In this episode, they candidly discuss the complexities involved in this digital underworld, shedding light on the devastating financial and emotional toll suffered by victims. Through their unconventional thinking and innovative initiatives, Erin and Alona strive to provide solace and support to those who have...2023-07-0647 min
Scam RangersHang Up on Fraud: Tackling Robocalls and Scam Calls, A conversation with Alex Quilici, CEO of YouMailIn this episode we shed light on the rising issue of robocalls and scam calls, untangling the complex web of technology, regulations, and telco motivations. Explore the advanced tools and methods employed to detect and thwart these deceitful calls, while understanding the vital role regulations play in enabling effective action.But the battle doesn't end there. Dive deeper with us as we uncover the alarming evolution of scammers, who now utilize targeted lists obtained from data breaches, equipping themselves with personal information that makes their calls distressingly effective. Gain valuable insights into the motivations driving telco providers...2023-06-2237 min
Scam RangersUntangling the Scam - A Fraud Specialist's Mission (im)Possible, A conversation with Tiffany Paulsen, Fraud SpecialistIn this episode Tiffany Paulsen and Ayelet Biger-Levin dive into the delicate balance a fraud investigator needs to maintain in order to work with scam victims to untangle the emotional manipulation a cybercriminal/ scammer took them through. Tiffany explains her approach which is infused with both empathy and facts to help victims come back from a scam.This podcast is hosted by Ayelet Biger-Levin https://www.linkedin.com/in/ayelet-biger-levin/ who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story s...2023-06-0830 min
Scam RangersInsights from the E-Fraud Global Forum on Online Scams and Countermeasures, with Uri Rivner, CEO, Refine IntelligenceJoin us for an informative episode as we explore the world of online scams and gain insights from the e-Fraud Global Forum at RSA Conference. Our guest, Uri Rivner, CEO of Refine Intelligence, shares his expertise on the challenges faced by institutions in detecting scams and the operational aspects of resolving cases. We discuss the role of mule accounts in scams and their implications. Discover the strategies, technologies, and collaborations used by financial institutions to combat scammers and protect consumers. Tune in to this episode to stay informed and empowered against digital threats.This podcast is hosted...2023-05-2436 min
Confidential Brief2023.05.22 – Ayelet Biger-Levin – Scam Rangers2023-05-2240 minFraudology Podcast with Karisse HendrickLessons from Integrity Investigations For Social Media w/ Assaf Kipnis (ex-Facebook)Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Assaf Kipnis, former Engineering Manager for Integrity Investigations at Meta (previously Facebook). After being part of the most recent round of layoffs at Meta, Assaf has a newfound understanding for the power of information sharing among peers within the greater Trust & Safety ecosystem. In addition to sharing more experiences & perspectives on LinkedIn, he also accepted Karisse's offer to talk a bit about his own experiences working within the Trust & Safety space...2023-05-161h 12
Scam RangersFighting Scams on a Global Scale - Collaborating to Win, With Jorij Abraham, Global Anti Scam AllianceIn this episode of Scam Rangers, Jorij Abram, the CEO of Scamadviser and General Manager of the Global Anti-Scam Alliance (GASA), talks about his journey into fighting scams and shares some valuable insights about the scams landscape. Jorij discusses the common types of scams, including online shopping and investment scams, and stresses the importance of knowledge sharing and collaboration in the fight against scammers. He also highlights the role of GASA in creating a network of organizations and individuals to share intel and find better solutions to fight online scams. The podcast also delves into the highlights o...2023-05-1031 min
Scam RangersCombatting Scams With Technology and Collaboration: A conversation with Nicola Staub, CEO and Co Founder, CyberaIn this episode of Scam Rangers, Nicola shares his journey in fighting scams and talks about how victims are not getting enough help or understanding from law enforcement. He also talked about his vision for Cybera, a company that provides a platform to help victims of financial crimes. The discussion emphasized the importance of collaboration and technology in preventing scams and the need for public-private sector collaborations to build tools that can protect people from financial crimes. This podcast is hosted by Ayelet Biger-Levin https://www.linkedin.com/in/ayelet-biger-levin/ who spent the last 15 years building technology to...2023-04-1236 min
Scam RangersTech-Infused Social Engineering - A conversation with Frank McKenna, Chief Fraud Strategist, PointPredictiveIn episode 13 of Scam Rangers podcast, we chat with Frank McKenna, a fraud and scam fighter with 30 years of experience. We discuss the use of technology in combination with social engineering tactics to execute online scams, including bots, voice imitation, and deep fakes. Frank emphasizes the need for proactive measures to stop fraudulent transactions, and the importance of being passionate about fraud-fighting. The episode offers valuable insights and advice for both fraud fighters and non-fraud fighters, highlighting the importance of staying informed and vigilant to protect ourselves and our finances from scams.Frank on Fraud: https://frankonfraud...2023-03-2939 min
Scam RangersCoffee Chat: Fraud, Scam and Cybersecurity, a conversation with Lital Asher Dotan and Didi Dotan, a married couple in Cybersecurity.In this episode, we're joined by special guests Didi and Lital, hosts of The Didi & Lital show, to discuss the most defenseless side of fraud - the tens of thousands of individuals falling victim to scams. Lital is the CMO of Hunters and Didi is a CTO at Oort.W also dive into the differences and similarities between cybersecurity and the fraud industry, the latest fraud trends, and best defense practices. Our guests Didi and Lital share their insights and experiences, and Ayelet provides her expertise as the founder of Scam Rangers.The Didi and...2023-03-1839 min
Scam RangersThe Dark Art of Social Engineering - Manipulation and Deception in Online ScamsIn this episode we define what social engineering is and how it is used to manipulate scam victims into giving money away to criminals. We talk about what happens in our brain and different concepts such as mirroring, leveraging cognitive biases and the human nature of kindness and helpfulness. We review stories shared by guests from previous episodes such as Erin West, Matt Friedman, Chris Salgado and Seth Ruden, and analyze the specific manipulation that happened in each of those scam stories.Support groups: Society of Citizens Against Relationship Scams: https://romancescamsnow.com...2023-03-0326 min
Scam RangersTaking Action Across the Scam LifecycleIn this episode I introduce the scam lifecycle - all the steps that a scam victim goes through from the first call or message all the way until monetary recovery is attempted by law enforcement. The reality is that is not the end of scam victims at all. There are long lasting emotional effects that must be addressed as well. I discuss education, regulation, parties who have touch points across the scam lifecycle taking responsibility, reporting and finally - technology. Most importantly - how all of these aspects are intertwined. Lot's more to do!!!This podcast is h...2023-02-2325 min
Scam RangersThe Intersection of Scams and Human Crime : A Call to Action - A Conversation with Ian Mitchell, Founder, The Knoble and Mission OmegaIn episode 9 of Scam Rangers, our guest Ian Mitchell, a 25-year fraud fighter, shares his journey in the fight against human crime, including scams, child exploitation, and elder abuse. He explains how Knoble and MissionOmega are working towards their mission of preventing fraud and empowering people. We also discuss how scams often intersect with other forms of criminal activity, such as sex and drug trafficking, and what fraud fighters can do to fight back. Finally, we highlight how fraud prevention can benefit banks by improving customer retention and ROI and emphasize the importance of preventing customers from becoming mules.2023-02-1636 min
Scam RangersDo they really need to re-confirm my address? An Online Merchant's dilemma - A Conversation with Abigail Bishop, Head of External Relations, Scam Prevention, AmazonIn Episode 8 of Scam Rangers we address scams that abuse large brands to create trust with victims and manipulate them into taking action quickly. Some examples are address confirmation scams, account charge scams and account lockout scams, all designed to drive a quick response and give away personal or financial information to criminals. Abigail Bishop gives concrete advice to online merchants on what they can do to protect their customers, focused on secure communication and collaboration with internal and external stakeholders.This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help...2023-02-0927 min
The Perfect ScamBonus: Trending Scams to Look Out for in 2023In this bonus episode, Bob Sullivan invites anti-fraud activists Frank McKenna and Ayelet Biger-Levin to take stock of where we are in the fight against fraud and look ahead to the trends listeners should watch for in 2023. Learn how criminals exploit advances in technology (such as bots, deep fakes and ChatGPT) and how an old scam is making a big comeback.2023-02-0337 min
Scam RangersThe Tricky Side OF Romance Scams : A Private Investigator's View - A conversation with Chris Salgado, CEO of All Point InvestigationsIn Episode 7 of Scam Rangers we explore the manipulation tactics of romance scams, fake job scams and others. Chris Salgado, a private investigator with over 20 years of experience in both cyber and physical investigations, handles a wide range of investigations. He explains the role of a private investigator piece in the puzzle of scam investigation. Chris shares his expertise on how private investigators can play a key role in uncovering and preventing scams and provides insights on how victims can protect themselves. Don't miss this informative episode on solving the complex issue of scams through collaboration and expertise.2023-02-0237 min
Scam RangersStories From The Trenches: A Fraud fighter's Perspective - A conversation with Seth Ruden, Former Fraud Strategy Leader At First Tech Federal Credit UnionIn this episode, Seth Ruden discussed the increasing pressure on financial institutions to protect customers from scams. He emphasized the importance of education and informing customers on what scams should look like, but also noted that protecting customers is not just a moral responsibility but also makes good business sense by avoiding operational inefficiencies and potential regulatory complaints. He also discussed that payment networks are starting to change rules on liability, and suggested that financial institutions should view scams as a larger threat to the environment and apply more effective controls to detect, resolve, and improve overall hygiene.2023-01-2729 min
Scam RangersUnpacking the Regulatory Landscape around Online Scams - A conversation with Ken Palla, former Director at MUFG Union Bank of CaliforniaIn episode 5 of Scam Rangers, we continue the quest to understand the responsibility, liability and accountability governments and private sector have to protect us against online scams. Ken Palla unpacks the regulatory landscape in the banking and telco industries in a number of countries around the world, and gives us his thoughts about what should be done regardless of current regulatory requirements.This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts...2023-01-1934 min
Scam RangersWhat should banks do to protects us from scams? A Conversation with Julie Conroy, Aite-Novarica GroupIn episode 4 of the podcast "Scam Rangers," Julie Conroy, the Head of Risk Insights and Advisory at Aita-Novarica group and I talk about online scams and the perspectives of both financial institutions and consumers. We discuss the gap between what banks think they're doing to educate and protect customers from scams, and how it's being received by consumers.This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She beleives that when it comes to scams, the story starts well before the transaction...2023-01-1232 min
Scam RangersThe Plot Thickens - Human Trafficking and Scams - A conversation with Matt Friedman, Expert in Modern SlaveryWho is the person behind a scam? Is it a criminal? Is it a victim? In this conversation with Matt Friedman, an Expert in Modern Slavery and the CEO of the MeKong Club, we will uncover the sad truth about the relationship between investment scams and human trafficking. WARNING - There is some troubling content in the episode. Not recommended for young children.This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, t...2023-01-0532 min
Scam RangersCan We Recover from Crypto Scams? A Conversation with Erin West, Cybercrime and Crypto ProsecutorIn this episode we talk to Erin West who is a prosecutor at Santa Clara county, california. We will talk about a new class of relationship / investment scams called pig butchering, and how it relates to crypto and blockchain analytics tools.This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes that when it comes to scams, the story starts well before the transaction. She has created this podcast to talk about the human side of scams, and to learn from...2022-12-3038 min
Scam RangersLet's talk about SHAME - with Kathy Stokes, Director of fraud prevention programs at AARPMost of financial scam victims do not report being scammed to officials or family members due to shame and the feel that they are to blame for falling for it. The estimates range between 7% to 20% that do report globally, but the realize is that we don't know. In this conversation Kathy an I unpack the shame and advocate for a way to help victims feel less alone and report the scam. This podcast is hosted by Ayelet Biger-Levin, who spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. She believes th...2022-12-2826 min
Scam RangersScam Ranger Trailer - The WHYMy name is Ayelet Biger-Levin and I have spent the last 15 years building technology to help financial institutions authenticate their customers and identify fraud. I have always been focused on protecting the banking transaction or activity, but when it comes to scams, the story starts well before the transaction. I’ve created this podcast to talk about the human side of scams, and to learn from people who have decided to dedicate their lives to speaking up on behalf of scam victims and who take action to solve this problem.2022-12-2705 min
Digital Tells A BioCatch PodcastFalling Victim to ScamsThe fourth episode of Digital Tells: A BioCatch Podcast focuses on scams and social engineering. Why is there so much scam activity these days? Why are these scams so successful? And what, if anything, can financial institutions do to help protect themselves and their customer?We open with a first-hand story of a brilliant social engineering, told by Coby Montoya. Tim Dalgleish discusses some of the Digital Tells that may indicate scam activity. And Ayelet Biger-Levin explains the layers of machine learning and analytics that converge to detect scams. Transcript2021-10-1918 minDigital Tells A BioCatch PodcastDetecting Account Opening FraudThe third episode of Digital Tells: A BioCatch Podcast tackles the global epidemic of identity theft, and the resulting fraudulent accounts that ruin personal credit ratings, perpetuate mule activity and money laundering, and drain institutions of $Billions annually. Tom O’Malley joins us again to discuss why most account opening fraud occurs online. Raj Dasgupta from BioCatch, discusses the peculiar online behaviors exhibited by cybercriminals, versus those of genuine account applicants; The Digital Tells that help Behavioral Biometrics distinguish between criminal and genuine activity. Ayelet Biger-Levin discusses BioCatch’s newly-announced Age Analysis Capability. And Howard Edelstein shares a story of a...2021-10-1222 minDigital Tells A BioCatch PodcastFacing Account Take Over FraudThe second episode of Digital Tells: A BioCatch Podcast looks at how sophisticated cybercrime networks perpetrate mass account take over fraud. Former U.S. federal prosecutor and consumer identity expert Tom O’Malley shares an overview of the GozNym cybercrime network, from which three members were prosecuted in 2019. We also talk with Jonathan Barnes, a retired attorney who discovered while on vacation that his personal bank account was being drained by cybercriminals. Finally we speak with Tim Dalgleish and Ayelet Biger-Levin, both of BioCatch, to discuss both the tactics of cybercriminals and the ‘Digital Tells’ that may help to identi...2021-10-0419 min
The Tonya Hall Innovation ShowBehavioral pattern recognition to prevent account takeover schemesAyelet Biger-Levin, VP at BioCatch, talks to Tonya Hall about how the speed at which one fills a credit card application can help identify a fraudster. Learn more about your ad choices. Visit megaphone.fm/adchoices2021-04-2911 minThe Tonya Hall Innovation ShowHow fraud management software tells cybercriminals apartTonya Hall interviews Ayelet Biger-Levin, VP at BioCatch, about how behavioral biometrics can convey a legitimate or criminal banking activity. Learn more about your ad choices. Visit megaphone.fm/adchoices2021-04-2015 min
The ID Talk PodcastBioCatch's Ayelet Biger-Levin on Behavioral Biometrics in the War on FraudOn this latest episode of ID Talk we are digging into the topic of behavioral biometrics and analytics with Ayelet Biger-Levin, Vice President of Marketing for BioCatch.
In conversation with Susan Stover, VP of Digital Content for FindBiometrics and Mobile ID World, Biger-Levin sheds light on the demand for new approaches to fraud detection, and why organizations ought to consider adopting advanced behavioral biometrics. The discussion turns to the threat of social engineering scams, and how behavioral technologies can thwart them, before diving into some of the more popular use cases for the modality.
The interview concludes with insight into...2020-03-2623 min
The ID Talk PodcastBioCatch's Ayelet Biger-Levin on Behavioral Biometrics in the War on FraudOn this latest episode of ID Talk we are digging into the topic of behavioral biometrics and analytics with Ayelet Biger-Levin, Vice President of Marketing for BioCatch.
In conversation with Susan Stover, VP of Digital Content for FindBiometrics and Mobile ID World, Biger-Levin sheds light on the demand for new approaches to fraud detection, and why organizations ought to consider adopting advanced behavioral biometrics. The discussion turns to the threat of social engineering scams, and how behavioral technologies can thwart them, before diving into some of the more popular use cases for the modality.
The interview concludes with insight into...2020-03-2623 min