Shows
Certified: The CISSP PrepcastEpisode 12: Business Continuity Planning (BCP) FundamentalsBusiness Continuity Planning, or BCP, is essential for maintaining operations during unexpected disruptions. This episode explores the key elements of a successful BCP strategy, including risk identification, business impact analysis, and recovery planning. We discuss how organizations determine critical functions, establish recovery priorities, and ensure that people, systems, and processes can recover efficiently. You’ll also learn the difference between BCP and disaster recovery, and why both are necessary for resilience. Mastering BCP concepts not only prepares you for the CISSP exam but helps you contribute to real-world continuity efforts.2025-06-2310 min
超知性AI時代のDX企画書のネタ帳 // DX Proposal Sourcebook in the Age of Superintelligent AIJALのBCP対策は伊達じゃない！サイバー攻撃からの復旧劇〜トラブルから数時間で復旧、JALの底力とは〜 #JALシステム障害 #サイバー攻撃 #BCP対策 #危機管理 #迅速復旧JALのBCP対策は伊達じゃない！サイバー攻撃からの復旧劇〜トラブルから数時間で復旧、JALの底力とは〜 #JALシステム障害 #サイバー攻撃 #BCP対策 #危機管理 #迅速復旧
《参考》
内閣府の事業継続計画ページ（BCP：Business Continuity Plan） https://www.bousai.go.jp/kyoiku/kigyou/keizoku/sk.html
つづきは音声配信をご視聴ください！
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★よかったら「いいね」や「フォロー」を、そしてたまにはコメントをお願いします。
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★近森満への質問・相談・コメントはこちらのリンクへどうぞ。
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■ twitter： https://twitter.com/chikamori/
■ facebook： https://www.facebook.com/chikamori 2024-12-2610 min
Success on the South CoastDan Pringle (Film Writer / Director): From Satire to Soul Searching - Independent Filmmaking in BCPSuccess on the South Coast is all about showcasing interesting people doing amazing things in the local community.
My guest for episode #14 is Dan Pringle, the Bournemouth-based Film Writer & Director.
Dan’s latest feature, the philosophical thriller DIE BEFORE YOU DIE recently landed on streaming platforms…
However, I wanted to dig into his backstory and find out how he made his award-winning debut K-SHOP, a hard-hitting satire on binge drinking culture…
Dan takes us through his journey, offering his valuable insights into independent filmmaking, while sharing loads of great advice for aspiri...2024-12-161h 31
Success on the South CoastRadi Nikolov (Filmmaker & ‘Screams by the Sea’ Festival Director): Making movie magic in BCPMy guest for episode #11 is Radi Nikolov, a filmmaker from Bulgaria who is now a leading man in BCP’s thriving film community.
Radi is also the founder & Director of ‘Screams by the Sea’, an independent horror & genre film festival hosted in the heart of Bournemouth.
As you might imagine from a filmmaker, Radi is a fantastic storyteller so sit back, grab your popcorn and…
Action!
- - - KEY TOPICS OF THE CONVERSATION - - -
In this episode we discuss:
• Studying Film Production at the presti...2024-10-081h 06
KISSBCP PodcastKISSBCP S2E21 - What is Business Continuity for the "little guy"?So often we are asked, "what is Business Continuity?" and too often we think about it from the point of view of a big multinational conglomerate. Join Roswitha as she talks with Eve Clements about what BCP means to a small or solo business owner, the proverbial "little guy".
Eve and Roswitha discuss the concerns for a "freelancer" and Business Continuity, working through adding BCP to the contracts, to cheap or free solutions to lessen the impact to the freelancer's deliverables, to including BCP as part of the story to differentiate the freelancer from...2024-04-0325 min
KISSBCP PodcastKISSBCP S2E20 - Planning your BCP Exercise!Exercising your Business Continuity Plan is crucial to ensure it is accurate, simple and concise. The only way to find out is to run the stakeholders through a plausible exercise to confirm it works. Join Roswitha and Leona Cohen is they discuss what works best for successful BCP exercises.
Leona and Roswitha work through the steps involved in building a successful Business Continuity Plan exercise. While most of it might seem “basic” and second nature, these steps are critical in getting stakeholders to attend and to participate so you (the BCP Planner) can get the...2024-03-1322 min
KISSBCP PodcastKISSBCP S2E19 - Path of TotalityRoswitha is joined by Skip Williams in this podcast where they discuss the "Path of Totality" and how BCP professionals evaluate the threats, the issues and some resolutions.2024-02-2825 min
The Bob Culture PodcastBCP Episode 500 for Mania Club / Connor’s Cure
Celebrate our 500th Episode of the BCP as we raise funds for Mania Club / Connor's Cure featuring outtakes, favorite moments, performances, special guests, year end awards and more!! Tune in and be sure to donate to the cause at v.org/maniaclub
As Always The BCP is brought to you by our FAVORITE store, Funkenstein Wrestling Superstore located in The Englishtown Flea Market (NJ) from 8 am -3pm Sat & Sunday and online. Get your favorite wrestling merch, retro games, ninja turtles, Ghosbusters, and so much more!!
Please welcome in our new official sponsor, Warriors Of Wrestling (W.O.W) ! W.O.W. bri...2024-01-031h 09
KISSBCP PodcastKISSBCP S2E15 - Why 2024 is going to be YOUR year for your BCPRoswitha is fired up about the podcast this year and she wants to share with you what her goals and BCP goals are for you this year.2024-01-0311 min
THE BCP PODCASTEP. 3163 FRIDAY FREAKOUT! SENATOR RON JOHNSON EXPOSES THE BIG PHARMA VACCINE PLOT LIVE ON FOX NEWS! BCP TAKES IT A STEP FURTHER.[24 NOV 23] The BCP Podcast. Season 3, Episode 163 Run Time: 27:10
In this episode: Ron Johnson shocked the world today (Friday, Nov, 24th) when he exposed the dark forces of elites that are planning total control and the vanquishing of our freedoms! BCP takes this a step further and goes down the rabbit hole that all of this is part of the rollout of the Mark of the Beast or the total control system: our health, our freedom, our economies. We will look at what it is, in what form it will come and where it is already starting!
2023-11-2527 min
KISSBCP PodcastKISSBCP S2E11 - Perspectives on the CloudRoswitha is joined by Michael Holton and they discuss how to use the Cloud for your BCP. Some of the pitfalls to be aware of before you make the leap into a "solution" that might not be what you'd hoped.2023-11-0821 min
KISSBCP PodcastKISSBCP S2E10 - BCP Audit Part 2Roswitha and David Parker discuss in part two of this two part series what you should be doing to prepare for and to ace a Business Continuity (BC) Audit.2023-10-2520 min
KISSBCP PodcastKISSBCP S2E9 - BCP Audit Part 1Roswitha and David Parker discuss in this two part series what you should be doing to prepare for and to ace a Business Continuity (BC) Audit.2023-10-1119 min
THE BCP PODCASTEP. 3133 [BCP IN NYC] TRUMP TO ENDORSE JIM JORDAN FOR SPEAKER OF THE HOUSE! BUT FIRST, LET'S UPDATE YOU ON TRUMP'S CIVIL TRIAL IN NEW YORK.[5 OCT 23] The BCP Podcast. Season 3, Episode 133. Run Time: 23:19
This is the LoRes Version. The High Res version will be uploaded shortly. I did this so I could get the re-edit video up faster and y'all can see the episode not too late.
In this episode:
Breaking Update: Trump to endorse Jim Jordan for Speaker of the House
BCP in NYC with Trump's New York Civil Trial update and info on latest filing
Trump to endorse Jim Jordan. What we know and BCP's prediction about this from earlier today before the latest news from Rep. N...2023-10-0623 min
KISSBCP PodcastKISSBCP S2E8 - Single Points of Failure in BCPRoswitha and Donna Hall discuss how a Single Point of Failure can take the best BCP/DRP and make it useless.2023-09-2721 min
KISSBCP PodcastKISSBCP S2E7 - Pathways to a career in Business Continuity Planning (BCP)Join Roswitha in her solo discussion of how ANY career/education path can lead you into the field of Business Continuity Planning (BCP) or Business Continuity Management (BCM).2023-09-1112 min
"5 Things I Know Now" A Dorset Growth Hub PodcastThe UK Shared Prosperity Fund & Find Your Space at FOUNDRY with BCP Council’s Charles Fynn & FOUNDRY’s Ema Armstrong #S3E20Funding and friends are invaluable assets to any small business, and in this episode of The Dorset Growth Hub Podcast, we’re focusing on boosting finances and building a community.Recorded at our Coffee & Catch Up event in July, Steve Bulley hosts BCP Council’s Charles Fynn, Mercia Asset Management’s Max Slinger and FOUNDRY’s Ema Armstrong.The panel takes us through a new fund open to businesses in the BCP area, how best to seek venture capital funding, and how the Dolphin Centre’s new coworking space is catalysing collaboration.This episode of...2023-09-0831 min
Alastair's AdversariaAppreciating the BCP Lectionary (with Steven Wedgeworth and Clayton Hutchins)Steven Wedgeworth and Clayton Hutchins recently started the BCP Propers Podcast (https://podcasts.apple.com/gb/podcast/the-bcp-propers-podcast/id1697330171). They join me to discuss the BCP lectionary and its value for preachers.
If you have enjoyed my videos and podcasts, please tell your friends. If you are interested in supporting my videos and podcasts and my research more generally, please consider supporting my work on Patreon (https://www.patreon.com/zugzwanged), using my PayPal account (https://bit.ly/2RLaUcB), or by buying books for my research on Amazon (https://www.amazon.co.uk/hz/wishlist/ls/36WVSWCK4X33O?ref...2023-08-1753 min
KISSBCP PodcastKISSBCP S2E6 - News, Facts and your BCPRoswitha and Bruce Wingert discuss if you and your BCP should react to the news or fact. 24hr news has its place for rapid information, unfortunately sometimes it's too fast and hasn't been confirmed. Responding to incorrect news can be fatal to your business and/or career.2023-08-1428 min
KISSBCP PodcastKISSBCP S2E5 - Rethinking Resilience with Mark ArmourMark Armour (Adaptive BCP) ALWAYS has an interesting view on Business Continuity and most times it's bang on! Join Mark and Roswitha discuss how to "rethink" resilience to better serve your business with your efforts.2023-07-3133 min
KISSBCP PodcastKISSBCP S2E4 - BCP and Operational Risk ManagementOperational Risk Management and Business Continuity Planning should be great bedfellows. Unfortunately, that isn't the case and in a lot of times, it's duplicating work. Roswitha and Alicia discuss the overlap and how it should be addressed.2023-07-1732 min
THE BCP PODCASTEP. 365 BCP:UNFILTERED! | JUST GO AHEAD AND SKIP THIS EPISODE. [CURRENT INFORMATION WAR. JOE ROGAN RED-PILLS THE WORLD ON STOLEN ELECTION. LEGAL EXPERT: TRUMP IS TOAST!][05 JUL 23] BCP: UNFILTERED! Season 3, Episode 365
In this episode:
Trump judge fights Government censorship
BCP rants about the current information war including updates on his final battle with YouTube.
Joe Rogan red-pills America on stolen elections via the press
Former federal prosecutor says Trump is TOAST, Unless…..
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Also, check out my daughter Juniorette’s YouTube channel here: https://www.youtube.com/channel/UCu3lxLxp3ZuJRga7gF9KIyg
2023-07-0629 min
KISSBCP PodcastKISSBCP S2E3 - Stay on your BCP script!You've spent (possibley) an enormous amount of time on your BCP, join John and Roswitha while they discuss why you have to follow the script.2023-07-0330 min
KISSBCP PodcastKISSBCP S2E2 - What to do when you get THE call.Join Roswitha and Bruce as they discuss what to do when they get THE call to initiate the Business Continuity Plan (BCP).2023-06-1923 min
KISSBCP PodcastKISSBCP S2E1 - Framing your BCP exercises in a positive mannerBusiness Continuity Planning (BCP) is a necessary evil. Join Roswitha and Matthias Haemmerle as they discuss how to frame the exercises in a positive manner so your participants are happy to engage.2023-06-0531 min
Energy ImpactEp 87: Brynne Kennedy - Managing Partner and Co-Founder, BCP Ventures1. How gymnastics, liberal arts and financial analysis coalesced in the early days of Brynne’s path to BCP Ventures 2. Brynne’s founding of Topia and what it taught her, as well as her time as a 2020 Nominee for US Congress 3. A look at a few of the innovative companies BCP Ventures is currently working with 4. A summary of BCP’s thesis and how their vision is leading them into the future2023-04-2746 min
KISSBCP PodcastS1E24 - My DRP is in the cloud, do I need BCP? - Part 2If your Disaster Recovery Plan is in the cloud, in a SaaS environment, do you really need to concern yourself with a Business Continuity Plan?2023-04-2421 min
KISSBCP PodcastS1E23 My DRP is in the cloud, do I need BCP? - Part 1If your Disaster Recovery Plan is in the cloud, in a SaaS environment, do you really need to concern yourself with a Business Continuity Plan?2023-04-1014 min
KISSBCP PodcastS1E22 BCP and your career path with Angela MestreJoin Angela Mestre and Roswitha Firth as they discuss how BCP can be a vehicle to determining your career path.2023-03-2726 min
KISSBCP PodcastS1E21 Mentoring for better BCPs with James MitchellJoin James Mitchell and Roswitha Firth as they discuss how mentoring can make your BCP better and make your critical people better people.2023-03-1419 min
BiciLABBiciLAB 2x08 Aprende a regular tus suspensiones correctamente con BCP SUSPENSIONHoy os prometemos podcast de los de “escuchar dos veces” paladeando todo o que nos ha contado Sergio, director técnico de BCP Suspension uno de los centros encargados de velar por la vida digna de nuestras suspensiones. Aprenderemos dude regulaciones, de si el Brain es bueno o malo, de si merece la pena el Kashima, ventajas e inconvenientes de una Lefty y muchas cosas tremendamente interesantes.
En las Noticias, os desgranamos el fin de semana de lo sInternacionales de Chelva, la Semana de Andalucía, y el resto de noticias que ha habido en la competición este...2023-02-212h 32
KISSBCP PodcastMaximizing Business Continuity Planning: The Pros and Cons of BCP Software vs ConsultantsA robust Business Continuity Plan (BCP) is vital for any organisation in today's fast-paced and uncertain business climate. When it comes to implementing a BCP, however, firms must make a vital decision: whether to use BCP software or consultants. We'll analyse the benefits and cons of both techniques in this webinar, allowing you to make an informed decision and ensure your BCP is robust and effective. Join us as we discuss the most important things to consider, such as cost, customisation, scalability, and more. Whether you own a small business or a major corporation, this webinar is a must-attend...2023-02-1309 min
KISSBCP PodcastShield your Business from CHAOS S1E14 - Word is NOT for BCP - P2Skip and Roswitha continue to discuss using Microsoft Word for your BCP planning tool.2022-12-0525 min
KISSBCP PodcastShield your Business from CHAOS S1E13 - MS Word is NOT for BCPsSkip and Roswitha discuss using Word for your BCP planning tool.2022-11-2120 min
KISSBCP PodcastShield your Business from CHAOS S1E12 - TableTop ExercisesJoin Roswitha and Skip as they discuss how to get the most from your Business Continuity (BCP) TableTop exercises or tests.2022-11-0725 min
KISSBCP PodcastShield your Business from CHAOS S1E11 - COVID changed BCP part 4COVID has changed the landscape for a lot of daily functions. BCP is no different! Join Roswitha and Skip for the final part of this four part series on how COVID has changed BCP.2022-10-2712 min
KISSBCP PodcastShield your Business from CHAOS S1E11 - COVID changed BCP part 3COVID has changed the landscape for a lot of daily functions. BCP is no different! Join Roswitha and Skip for part three of this four part series on how COVID has changed BCP.2022-10-2611 min
KISSBCP PodcastShield your Business from CHAOS S1E11 - COVID changed BCP part 2COVID has changed the landscape for a lot of daily functions. BCP is no different! Join Roswitha and Skip for part two of this four part series on how COVID has changed BCP.2022-10-2510 min
KISSBCP PodcastShield your Business from CHAOS S1E11 - COVID changed BCP part 1COVID has changed the landscape for a lot of daily functions. BCP is no different! Join Roswitha and Skip for this four part series on how COVID has changed BCP.2022-10-2409 min
KISSBCP PodcastShield your Business from CHAOS S1E9 Part 4 of 15 obstacles to your best BCPJoin Tam Williams in this VERY informative part 4 of 4 where she discusses how to work with the most common obstacles we hear when it comes to starting a Business Continuity Plan (BCP). In this episode she'll discuss exercising (or testing and why we don't call it that) your BCP2022-09-2607 min
KISSBCP PodcastShield your Business from CHAOS S1E8 Part 3 of 15 obstacles to your best BCPJoin Tam Williams in this VERY informative part 3 of 4 where she discusses how to work with the most common obstacles we hear when it comes to starting a Business Continuity Plan (BCP). In this episode she'll discuss exercising (or testing and why we don't call it that) your BCP2022-09-1208 min
KISSBCP PodcastShield your Business from CHAOS S1E7 - Dealing with the 15 most common obstacles to your best BCPJoin Tam Williams in this VERY informative part 2 of 4 where she discusses how to work with the most common obstacles we hear when it comes to starting a Business Continuity Plan (BCP).2022-08-2918 min
KISSBCP PodcastShield your Business from CHAOS S1E6 - Dealing with the 15 most common obstacles to your best BCPJoin Tam Williams in this VERY informative part 1 of 4 where she discusses how to work with the most common obstacles we hear when it comes to starting a Business Continuity Plan (BCP).2022-08-1512 min
Deep CX: A Blue Ocean PodcastEp 4 - What You Need to Know About Contact Center BCP When OutsourcingDeep CX: A Blue Ocean Podcast is back to tell you what you need to know about contact center BCP when outsourcing! Now more than ever, brands need to deliver on customer expectations with reliability and consistency. But what about when crisis hits? If the pandemic has taught us anything, it’s that investing in a robust business continuity plan (or BCP for short) is the best way to ensure that your foundation remains solid when the unexpected happens. As you evaluate your BCP with an outsourced partner, keep these tips in mind!
Based on a blog po...2022-08-1208 min
KISSBCP PodcastShield your Business from CHAOS S1E4 - Software or Consultants for building your BCPShould you buy Business Continuity Planning software or should you contract BCP consultants? In this video, Skip and Roswitha discuss the value of each and share some cautions around which is best for your business.2022-07-1824 min
KISSBCP PodcastShield your Business from CHAOS Podcast - S1E1Business Continuity Planning (BCP) can be complete or it can be simple. Join us while we discuss the Hybrid workforce, the great resignation and how they could impact your business, your BCP and your recovery from an incident.2022-06-0614 min
Let's Talk South Coast PodcastDoes BCP Really Offer The Best Blend Of City And Nature? With Philip Broadhead Deputy Leader of BCP Council and Chairman of Future PlacesSummary: Nella Pang is joined by Philip Broadhead, Deputy Leader of BCP Council and Chairman of Future Places. Nella and Philip discuss the merger between Bournemouth, Christchurch and Poole, the key takeaways from MIPIM, and how BCP is tackling climate change and the evolution of high streets. In this episode they touch on what BCP has to offer investors and what the opportunities there are for development. The key insight from this episode is that people want a blend of city and nature, and BCP offers people the best of both worlds.Resources:2022-04-0641 min
Tri Anew Frequency with AmberEpisode #16: ”Hurt” with Special Guest Jake Feldman with BCP LiveIn episode #16, the music video discussed is "Hurt" by Johnny Cash. Amber has a Co-Host in this episode, a good friend- Jake Feldman who is from the Des Moine, Iowa area. He is the President and Owner of BCP Live, Inc. As President of BCP, Jake oversees the day-to-day operations of the business—from the smallest details to the largest. BCP Weddings is a full-time disc jockey entertainment company whose main goal is to make your wedding dreams come true.
Having worked with Jake before, I highly recommend their Dj services and lighting options! If you live in...2021-11-1231 min
Haberbros: Clergy & LayEp. 65 Jesus send out the 12, & "The General Thanksgiving" (or, the Puritan Prayer in the BCP)We discuss Jesus sending out the 12 apostles in Mark, then rave about "The General Thanksgiving" a prayer written by a Puritan Bishop to address Puritan complaints about the lack of prayers of thanksgiving in the 1662 BCP. We love it, and we hope you do too!
Mark 6:7–13
(2019 BCP) Almighty God, Father of all mercies,
we your unworthy servants give you humble thanks
for all your goodness and loving-kindness
to us and to all whom you have made.
We bless you for our creation, preservation,
...2021-07-091h 00
Coffee With....AlgoMe Consulting3 - Covid-19: Is BCP the new BAU?In this episode we focus on Covid-19: Never in the history of the industry have BCP plans been invoked to the extent seen over the last few months. As the world is coming out of confinement, Covid-19 uncertainty remains strong. Is the industry required to stay in BCP mode for the foreseeable future? Is BCP becoming BAU?PresenterChris New, AlgoMe ConsultingCo-presenterLuuk Jacobs, Partner, AlgoMe ConsultingGuestTarne Bevan, COO Interim Greencoat Capital If you liked our podcast, please share and tag us on LinkedIn @A...2020-06-0329 min
The Montana Musical Experiments PodcastThe Basement Cluster Podcast - Welcome To The BCP ShowQuite unexpectedly we, BCP, present a slightly trimmed and most entertaining look at the band, which didn't really exist, performing live for the first and the last time after conducting a world tour of one town in Sweden.
Alex on vocals, commentary and guitar.
Nils on bass, guitar and assorted homebuilt thingamabobs.
From Malmoe, may 4th 2019.
Welcome to the BCP Show!
1. Welcome to the BCP Show
2. Little Brother Rabbit
3. You get used to it
4. Evil Clown (mostly in Swedish)
5. 30 Seconds over Tokyo
6...2020-05-0429 min
Waters WavelengthEpisode 192: Security and BCP Challenges in a PandemicThis week, George Ralph, managing director of RFA, a cloud and cybersecurity provider to the alternative investment sector, joins Wei-Shen on the podcast. He talks about some security challenges the Covid-19 situation has brought about, and how firms should be tackling them. Then, they discuss how the approach to BCP planning will change in the future, and some “quick fixes” firms can put in place to help prevent insider threats.
https://www.fsb.org/wp-content/uploads/P200420-1.pdf
1:30 – Tony and Wei-Shen delve into M&A activity in the ESG space, following Morningstar’s acquisition of SustainAnalytics. (https://www.waterstechnology.com/data...2020-04-2455 min
SmallSun Internet Radio スモールサン インターネットラジオ「自然災害、新型コロナウイルス・・・ 突然の経営環境変化に企業はどんな準備をしておけば良いのか？ ～今こそ考える事業継続計画（BCP）～」萩原直哉の“スロー・トーク”第７３回4月6日（月）、萩原直哉の“スロー・トーク”第７３回の配信です！
中小企業専門のM&Aプロデューサー萩原さんが、その経験から中小企業経営に役立ちそうな様々な話をゆる～くスローにお届けするこの番組！
第７３回のテーマは、
「自然災害、新型コロナウイルス・・・
突然の経営環境変化に企業はどんな準備をしておけば良いのか？
～今こそ考える事業継続計画（BCP）～」
今回のゲストは、ポラックス・エムシー代表の大島健氏！
新型コロナウイルスの影響により誰もが想像しえなかった未曽有の事態に陥っている現在。
しかし、振り返ってみると8年前に「100年に一度」と言われるリーマンショック、その後には３．１１、さらにそれ以降も様々な震災や水害による“未曽有の事態”に見舞われてきました。
そんな経営環境の激変がいつ起こるか分からない現代において、私たち中小企業経営者は何をどう備えておけばいいのか？
その助けとなるのが、事業継続計画（BCP）なのです！
そこで今回は、BCPの専門家である大島さんに、BCPとは何なのか？ そしてBCP策定のポイントなど、詳しくお聞きします！
皆さん、ぜひぜひお聴きください！
2020-04-0631 min
Blue Collar Proud ShowUsing Industry Jargon with Customers | BCP-156Jargon “Have you ever lost a sales opportunity because of the jargon you use?” Today on the BCP Show we talk to Tim Reed about communicating with customers, as well as making sure your team knows how to communicate with customers. Be intentional in your speech, so that simplifying your knowledge base can facilitate any potential sale. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Tim Reed |086|116|118|122|136 What do you think about today’s discussion? Let us know over in...2018-12-1231 minBlue Collar Proud ShowResponding Quickly to Customers | BCP-155Quick Response to Customers Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of immediacy when responding to customers. Quick customer engagement is a valuable part of the “speed-to-lead” business strategy. If you can wow your customers at every step, the customer is likely to spend more and spend again. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Trevor Flannigan | Home Service Chats| Good leadership isn’t just part of business|Value of Try...2018-12-0545 minBlue Collar Proud ShowPeople Skills for Technicians | BCP-154Tech Focused People Skills Today on the BCP Show we talk to Brandi Biswell about training your technicians to develop better people skills. Having your techs learn from day one is a must. If you let your new hires work along side the employees with the best people skills, it can help them adapt to a more personal style suitable for a service business. Another training technique includes roleplaying, so that your technicians can simulate real life person-to-person situations. This episode is brought to you by Closing Commander. Close more business with practically no effort...2018-11-2836 minBlue Collar Proud ShowThanksgiving Episode 2018 | BCP-153Thanksgiving Episode “In our daily lives, we must see that is is not happiness that makes us grateful, but the gratefulness that makes us happy.” Today on the BCP Show we talk about how taking a minute to reflect on life can impact your life and business. Even the not so great moments give us opportunities to learn, and gratefulness can make you a better leader! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Thanksgiving episodes|49| What do you think a...2018-11-2130 minBlue Collar Proud ShowMake Time to Grow Your Business | BCP-152Make Time to Grow "If there's one thing you need to grow your business, it's intentionality." Today on the show we talk to Tim Reed about the importance of setting aside time for business growth. With only twenty-four hours in a day, you may think you don't have the time to reach the next step for your company. But if you learn to manage what you do within the time that you have, you will be able to free up your day for learning and innovation. This episode is brought to you by C...2018-11-1430 minBlue Collar Proud ShowOffice Management | BCP-151Office Management "In any service business, the office manager is one of the most critical people to get right" Today on the show we talk to Brandi Biswell about the importance of your company's office manager. Having the right person managing your business will be the catalyst for controlled growth and healthy profits. A good manager has to know which lever to pull: when to hold somebody's hand, and when to let them go. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free...2018-11-0735 minBlue Collar Proud ShowCustomer for Life | BCP-150Customer for Life "If you sell something, you make a customer today. If you help someone, you make a customer for life." Today on the show, we talk to Alan Rush about how building relationships with customers can help increase the bottom line for your business. Even if it's not the "big job," growing a base of trusting customers can help offset the on-again-off-again challenges of a seasonal business. This episode is brought to you by Closing Commander, the app that helps you close more business with practically no effort. Get 1 month free with o...2018-10-3148 minBlue Collar Proud ShowMenu Pricing in Home Services | BCP-149The New Flat Rate Today on the show we talk to father-daughter team, Rodney Koop and Danielle Putnam, of The New Flat Rate. We cover everything from their early days in business and the importance of letting go so you can grow to the different ways family members remember the same story. Plus, you'll hear all about menu pricing systems for contractors and how they can eliminate your reliance on technicians to sell/upsell. You won't want to miss this one. This episode is brought to you by Closing Commander, the app that helps...2018-10-2437 minBlue Collar Proud ShowThe Value of Trying New Things in Your Business | BCP-148The Value of Trying New Things “It’s really hard to recognize failure if you’re so busy recognizing what you’ve achieved.” Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of learning from your business failures and applying what you learn toward positive business growth. Don’t let the fear of failure keep your business from reaching its full potential. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Trevor Flannigan | Hom...2018-10-1732 minBlue Collar Proud ShowWhen to Fire Customers | BCP-147Firing Customers "When you're first talking to a customer in the sales process, one of your jobs is to ensure this becomes a good fit for your entire team." Today on the show we talk to Brandi Biswell about firing customers when things go wrong. Learn how discussing your company's core values with a potential customer can help set expectations before your working relationship begins. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Brandi Biswell | Women i...2018-10-1030 minBlue Collar Proud ShowTracking and Measuring Your Business | BCP-146Tracking and measuring "When performance is measured, performance improves. When performance is measured and reported back, the rate of improvement accelerates." - Pearson's Law. Check out the final installment in our series with Danny Kerr of Breakthrough Academy. Today we're talking about budgeting. Be sure to check out our other episodes on time management and hiring! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Get BTA's free download for BCP listeners; code: PROFIT08 Interested in BTA's c...2018-10-0352 minBlue Collar Proud ShowYour Team Determines Your Traction | BCP-145Your team determines your traction We hear from almost every company we talk to that hiring is their biggest problem, but no one seems to be dedicating time to recruitment and instead they're just hoping for the best with some Craigslist ads. Before anything else, set aside real time to dedicate to real recruitment. To learn the next steps, check out today's conversation with Danny Kerr of Breakthrough Academy. He'll be back again next week for a conversation on budgeting. This episode is brought to you by Closing Commander. Close more business with...2018-09-2648 minBlue Collar Proud ShowDo you have a growth plan for your business? | BCP-144Do you have a growth plan? A lot of business owners wing it as they go along and that works up to a point. But a truly successful business doesn't happen by chance, it's the result of an intentional growth plan. Today we talk to Danny Kerr of Breakthrough Academy about the essential skill of time management and how it contributes to a business's success and growth. Check in again next week for our continued conversation with Danny about hiring, and again the next week for our last installment on budgeting! This episode is...2018-09-1940 minBlue Collar Proud ShowUsing Your Business to Give Back to Your Community | BCP-143Using Your Business to Give Back Today on the show Carter and Taylor talk about the importance of using your business to give back. Not only does participating in your community's charitable endeavors make you feel good about what you're doing, but it's a great culture-building opportunity for your team and it can have positive business benefits, too. Plumbers Without Borders | Warrior Horse | Sweep Away Cancer - Shop for a Cure What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group. We’d love to hear what you th...2018-09-1227 minBlue Collar Proud ShowSaving a Toxic Company Culture | BCP-142Saving a Toxic Culture Is your culture driving employees and customers away? Today we talk to Hope Stevenson about how to prevent a culture from getting out of control and salvaging a culture that has turned toxic. Creating and sticking to core values, being open and honest with yourself and your employees, and holding yourself accountable is just the beginning! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Hope Stevenson | 111 | 127 What do you think about today’s discus...2018-09-0536 minBlue Collar Proud ShowBracing for the Busy Season | BCP-141Bracing for the Busy Season Most service businesses have some level of seasonality that owners need to negotiate. Today we’re talking to Chuck Roydhouse of The Roydhouse Effect about how to best prepare for the busy season and be proactive rather than reactive. Listen in to find out the keys to being ready to embrace the flood, manage the workload, and even out the feast and famine cycle. This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Chu...2018-08-2928 minBlue Collar Proud ShowBranding & Promotional Strategies That Actually Work | BCP-140Branding & Promotional Strategies That Actually Work Branding is so much more than just coming up with a catchy company name. Companies have to think bigger than having just a single logo and a handful of business cards. Check out what Kimble Bosworth, our resident brandmom, has to say about branding and promotional strategies that actually work! This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Kimble Bosworth | Proforma Printelligence What do you think about today’s discussion? Let us kno...2018-08-2242 minBlue Collar Proud ShowBe smart enough to get out of your own way! | BCP-139Be smart enough to get out of your own way! Get out of your own way! Past failures, comparison culture, and failure to implement can keep business owners stuck in their ruts. Tune into today’s episode with Jerry Isenhour to find out how to get out of the weeds and get back to what you do best. This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Shout out to John Ceaser of Ceaser Chimney! Thanks for your review of C...2018-08-1536 minBlue Collar Proud ShowGood leadership isn't just part of business - it's the whole game! | BCP-138Good leadership isn't just part of business - it's the whole game! If you aren't actively curating your culture, it's left to run wild on its own. Ignoring your leadership duties can ruin your company in the end, just like poor operations or uninformed bookkeeping decisions. Today on the show we talk to Trevor Flannigan about his booming chat service business and how monitoring the company culture is contributing to his success. What steps are you taking to make sure you have an active, positive role in your company's culture and your business overall? ...2018-08-0838 minBlue Collar Proud ShowHow To Have Culture-Building Events That Don't Suck | BCP-137How to have culture-building events that don't suck Are you taking the time to bond with your team? Jasper Drengler joins us today to talk about a very unique culture-building experience he had with his team. Not every culture-building opportunity has to be quite so extravagant, though. Carter and Taylor review some low-effort, high-return social events they have with their own crew. What do you do with your team for fun? Let us know in the BCP Facebook group! This episode is brought to you by Closing Commander! Close more business with practically...2018-08-0132 minBlue Collar Proud ShowCommunication is Worth More Than You Think | BCP-136Communication is Worth More Than You Think Are you communicating thoroughly with your customers? With your employees? With your business partners? Tim Reed joins us in the studio today to talk about the real money value of communication and how it may be unknowingly affecting your bottom line and customer lifetime value. This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Tim Reed|086|116|118|122 www.itsfiretime.com Fireside Home Solutions Keep up with Tim...2018-07-2523 minBlue Collar Proud ShowGetting Your Techs Field Ready | BCP-128Getting Your Techs Field Ready Today on the BCP Show we talk with Chuck Roydhouse. Setting your techs up for success in the field goes beyond technical training - it requires systems and organization. In our opinion, there's no better person to talk to about systems, organization, and what's needed to get techs field ready than the master, Chuck Roydhouse. Chuck Roydhouse 011|112|119 Clean Sweep of Anne Arundel County|Roydhouse Effect We gotta thank Jerry Isenhour from CVC Coaching for hounding us about systems. You're a life saver! Keith from Toronto, thanks for...2018-05-3026 minBlue Collar Proud ShowIs Your Company's Culture Hurting Or Helping? | BCP-127Is Your Culture Hurting Or Helping? Today on the BCP Show we talk with Hope Stevenson. Culture is one of the most defining aspects of your business, but many business owners either overlook it or carelessly cultivate it. So what are the real benefits of intentionally creating and safeguarding your culture and how do you hire the right people for the culture you want? Let's talk to Hope to find out. Hope Stevenson 003|068|111 Reach out to Hope at hope@dpstconsulting.com Your Reactions Are Showing - J. Allan Petersen We'd love to...2018-05-2332 minBlue Collar Proud ShowWhat's In Your Library? | BCP-126What's In Your Library? Today on the BCP Show we talk with Kenny Chapman. One of the many things we have in common with Kenny, a regular on the BCP Show, is that we believe readers are leaders. There's so much you can glean from the aha! moments, mistakes, and lessons of other business owners, but if you don't make time to read (or listen, thanks to audiobooks!), you're missing out on a wealth of knowledge. Listen up as we go through some of Kenny's top reading recommendations. Kenny Chapman 021|052 The Blue...2018-05-1643 minBlue Collar Proud ShowFinancial Basics: Part 1 | BCP-124Financial Basics: Part 1 Today on the BCP Show we talk with Ellen Rohr. Ellen is always a lot of fun, and today's no different. In this episode, she's going to be talking about the numbers you need to know and understand if you want to win at the game of business. So listen up as Ellen talks financial basics, and shows us that numbers don't have to be intimidating, they can be empowering. Ellen Rohr |002|016|036|102 The Great Game of Business For more from Ellen, including her book, Where Did the Money...2018-05-0240 minBlue Collar Proud ShowWhat Marketing Can and Cannot Do For You | BCP-123What Marketing Is & Isn't Today on the BCP Show we talk with Tom Smodic. Tom is the Operations Manager at Spark Marketer, our marketing agency for service contractors, and today he’s here to talk about what marketing is and isn’t, and what it can and can’t do for your business. Tom Smodic | 110 Want to keep up with us as we travel? Download the FREE BCP Show app and check out the Events tab. If you're around when and where we are, we'd love to meet up with you! Head to the...2018-04-2531 minBlue Collar Proud ShowWhy Your Credit Score Matters | BCP-121Why Your Credit Score Matters Today on the BCP Show we talk with Patty Lawrence. As business owners, our relationships with credit can greatly impact our options and the financial health of our businesses. But what's the healthiest way to think of credit and how much does credit really matter? Who better to give us the rundown than CFO and co-founder of TurboExecs, Patty Lawrence? Patty Lawrence|089 TurboExecs Reach out to Patty at patty@turboexecs.com or (717) 925-3270 We highly recommend that you check your credit report at least once...2018-04-1132 minBlue Collar Proud ShowCustomer Service is Everything In Business | BCP-120Customer Service Today on the BCP Show we talk with Mark Stoner. Customer service is EVERYTHING in business. But what can you do to ensure that your company is consistently delivering the high level of customer service your customers expect and deserve, even in the busy season? Our good friend Mark Stoner has some great ideas. Mark Stoner|001|026 Ashbusters Chimney Service|SirVent|markstoner.com Blue Collar Gold: How to Build a Service Business from the Dirt Up JohnMF003 - Thanks for the review in iTunes! We're really getting around this...2018-04-0432 minBlue Collar Proud ShowEmployee Retention | BCP-118Employee Retention Today on the BCP Show, we talk with Tim Reed. It's no secret that finding quality people who want to do blue collar work can be a challenge, but that's why retaining the quality people you DO bring on is more important than ever. Do you invest in hiring and training, only to have your best employees leave shortly after? Then listen up because Tim, the retail team leader at Fireside Home Solutions in Oregon, is sharing some tips to help you retain your best employees. Tim Reed|086|116 Fireside Home Solutions...2018-03-2134 minBlue Collar Proud ShowThe Importance Of Online Reviews | BCP-115The Importance Of Reviews Today on the BCP Show, we talk with Christian Rodriguez. Christian is our lead account manager, and he's been keeping a close eye on reviews and their rise in importance over the last few years. But what are the facts? Are reviews really that important to consumers? Are negative reviews really bad for business? If you want to know the latest on reviews, Christian has some great insight (including statistics) to share with you. Christian Rodriguez 2017 BrightLocal Local Consumer Review Survey If you don't yet have a system in pl...2018-02-2820 minBlue Collar Proud ShowMindset Matters In Business & Life | BCP-113Mindset Matters Today on the BCP Show we talk with our good friend, Mark Stoner. Before Mark built the multi-million dollar chimney business that he runs today, he built a business that was such a mess it made him physically ill every morning. If anyone knows how important mindset is and how great of an impact it can have on what you're building and how you build it, it's Mark. If you haven't given much thought to your mindset and how it pushes you towards or away from your dreams, listen up. Mark Stoner 001|0262018-02-1418 minBlue Collar Proud ShowApprenticeship programs open up hiring options! | James Terry | BCP-109Apprenticeship programs open up hiring options! Today on the BCP Show we talk with James Terry. You may think your business is attractive, but have you ever stopped to look at it the way a job applicant sees it? When you do, you’ll find that what our guest has to say about apprenticeships starts to make a LOT more sense. Head to Amazon and get our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love If you don't yet have our FREE BCP Show app, go to bcpshow.com/app and...2018-01-171h 14Blue Collar Proud ShowBusiness owners and suicide: there is hope! | Sally Spencer-Thomas | BCP-105Business owners and suicide: there is hope! Today on the BCP Show we talk with Sally Spencer-Thomas. Owning a business can sometimes feel like the world is crushing in on you. But even in the worst moments, you have options. If you're feeling isolated and overwhelmed, this may be one of the most important episodes you'll ever hear. The countdown to Christmas is on! Still need gift ideas? Head to the BCP Store in the BCP Show app for great gifts or grab our book on Amazon! From the Front Lines Tim Reed|0862017-12-201h 08Blue Collar Proud ShowI see you... but what are you really saying? | Barbara Chatzkel | BCP-104I see you... but what are you really saying? Today on the BCP Show we talk with Barbara Chatzkel. When we think of languages we think of English, or Spanish, or Farsi. But your words tell only part of the story - that's right, it's body language that gives us the full picture. But what does it tell us, and how do we read it? Still doing some Christmas shopping for your team? Why not support the show at the same time? Head over to the BCP Store in the BCP Show app for everything...2017-12-1359 minBlue Collar Proud ShowHow your purpose connects with your profits | May McCarthy | BCP-101How your purpose connects with your profits Today on the BCP Show we talk with May McCarthy. She’s a successful entrepreneur who understands that your business “why” is directly connected to your bottom line. Your business isn’t making what you want? Start with getting clear on your purpose. Blue Collar Proud: Ten Principles for Building a Kickass Business You Love The Spark Review Engine™ makes it easy to get reviews — learn more by clicking the Special Offers tab in the BCP Show app. If you don’t have the app yet, head to bcpshow.com/app on you...2017-11-221h 04Blue Collar Proud ShowLeadership is growing so we can help others grow. | John Meredith | BCP-099Leadership is growing so we can help others grow. Today on the BCP Show we talk with John Meredith. With 30 years of business experience and a huge heart for helping small business owners succeed, John is here to share with us a little about his own journey, and what it means to be a servant leader. If you're interested in having us speak to your organization in the first quarter of 2018, reach out to us on our website or through the contact tab of the BCP Show app. Speaking of the app, go get it if...2017-11-081h 10Blue Collar Proud ShowClarity, mindset, and the fight for success | Tom Reber | BCP-097Today on the BCP Show we talk with the host of The Contractor Fight podcast, Tom Reber. The success that every business owner wants has little to do with the stuff we can’t control and has everything to do with the stuff that’s in our head. That’s right, the game is lost or won in the space between your ears. Interested in having us speak at your business or event? Reach out to us here on the website or through the BCP Show app! If you don't have the BCP Show app yet, head to iTunes...2017-10-251h 05Blue Collar Proud ShowSometimes what you think you want, isn't. | Christian Devlin | BCP-095Sometimes what you think you want, isn't. Today on the BCP Show we talk with Christian Devlin. It's a story about starting over in the plumbing industry, and growing it blue collar proud the second time around. This is the quintessential story about taking the lemons life deals you, and making sweet lemonade! We're excited to introduce the BCP Facebook Chatbot, something we've been working on for a long time. Check it out and let us know what you think! Blue Collar Proud: Ten Principles for Building a Kickass Business You Love The BCP Nation FB p...2017-10-1154 minBlue Collar Proud ShowTime isn't the problem, YOU are! | Chad E. Cooper | BCP-093 Today on the BCP Show we talk with Chad Cooper. If you catch yourself saying things like, "I 'm so busy I need two of me to get it all done!", or "There just aren't enough hours in the day." then this episode is sure to give you a very liberating new perspective. Blue Collar Proud: 10 Principles for Building a Kickass Business You Love Frank Schilling: Plumbers Without Borders Get the BCP Show app on your iPhone or Android! It’s FREE and it’s where you’ll find all the episodes, plus bonus content and special offers you can’t...2017-09-271h 08Blue Collar Proud ShowThis episode really goes to the dogs! | Bennie Copeland | BCP-092Today on the BCP Show we talk with Bennie Copeland. If you've spent any time around a dog trainer, then you know that they understand something about communication that not everyone gets. But what do they know about employees? And leadership? Well, let's find out! Get the BCP Show app on your iPhone or Android! It's FREE and it's where you'll find all the episodes, plus bonus content and special offers you can't get anywhere else. Go get it and let us know what you think in the app store. Thanks to Jonathan Shumate for the iT...2017-09-2059 minBlue Collar Proud ShowYour brand is your property - know your rights and protect it! | Robert Klinck | BCP-090Today on the BCP Show we talk with Bobby Klinck. Stop me if you've heard this story - a business owner spends tens of thousands of dollars on his new logo and truck wraps, only to be told that his company name infringes on the rights of another business who was already using it. NIGHTMARE, right? ~We're getting some great feedback on the new BCP Show app. Get it for FREE on your iPhone or Android by heading to bcpshow.com/app. From The Front Lines Mark Stoner 001 | 026 | Blue Collar Gold: How to Build...2017-09-061h 07Blue Collar Proud ShowIs your business defined by financial chaos? | Patty Lawrence | BCP-089 Today on the BCP Show we talk with Patty Lawrence. If you don't have a firm grip on the money flowing through your business, then you are probably experiencing CHAOS right now, aren't you? Patty helps business owners tame that chaos, and it's actually easier than you may think! ~Zach, thanks for the review and for being with us since episode two! We'd love to hear which guests you felt were out of place, so please head to bcpshow.com/contact and let us know! ~This week's BCP Nation Facebook Group post of the week is from Christian De...2017-08-301h 05Blue Collar Proud ShowBusiness success: What does it take? | Chuck Hall | BCP-087Today on the BCP Show we talk with Chuck Hall. Successful business owners all have one thing in common: None of them just woke up one morning and magically found themselves exactly where they wanted to be. Business ownership is hard work, and Chuck helps us see what it takes. ~The BCP Show app is your one-stop-shop for episodes, extras, and swag and it's READY— search for "BCP Show" in Google Play or the iTunes app store and get it for FREE! ~Thanks for the review and the feedback Zach Guerrieri — we really appreciate it! We'll work...2017-08-161h 07Blue Collar Proud ShowWhat is the new consumer's buying mindset for products and services? | Tim Reed | BCP-086Today on the BCP Show we talk with Tim Reed. It's a wide ranging and sharp conversation about products, services, technology, sales, marketing, consumers, business leadership, and Millennials. ~Show your support for the show and the Blue Collar Proud movement by sporting some swag from the BCP Store. ~If you haven't yet checked out our book, Blue Collar Proud: 10 Principles for Building a Kickass Business You Love, grab your free chapter here. ~Exciting new BCP app in the works - and it's FREE! Be the first to get it when it's ready by h...2017-08-091h 01
防災とくしまポッドキャスト防災とくしまポッドキャスト 第59回 BCP（業務継続計画）を考える（H21.11.23公開分）第59回 BCP（業務継続計画）を考える（H21.11.23公開分）
特定非営利活動法人 事業継続推進機構 理事・事務局長 細坪 信二さん
平成２０年６月から平成２２年３月まで、全７５回にわたってお届けした「防災とくしまポッドキャスト」を再公開しています。
最近、企業だけでなく官庁においても取り組み事例が増えているBCP。危機が発生した際に、「優先させるべき業務」を「いつまでに」立ち上げ、いかに「継続」させるのか。
国内において、BCPの普及活動を行う特定非営利活動法人「事業継続推進機構」の細坪さんをお招きし、BCPの考え方や策定する際の留意事項等について、お話しを伺います。2013-12-2000 min防災とくしまポッドキャスト防災とくしまポッドキャスト 第35回「BCPをつくってみる」（H21.3.16公開分）第35回「BCPをつくってみる」（H21.3.16公開分）
徳島大学大学院 教授 中野 晋さん
平成２０年６月から平成２２年３月まで、全７５回にわたってお届けした「防災とくしまポッドキャスト」を再公開しています。
ライフライン事業者や主要企業、国や自治体等において、BCP策定に取り組むする動きが少しずつ広がっています。
BCPの基本は、「誰がどのくらい集まれるか、できる事は何か」。事務所の耐震性や、従業員の安否確認方法、参集見通し、災害時の業務遂行体制、備蓄など、出来るところから取り組んでいくことが、災害への備えにつながっていきます。
今回は、BCPに取り組む時、必要な考え方や、策定のためのガイドラインについてご紹介頂きます。2013-07-0500 min防災とくしまポッドキャスト防災とくしまポッドキャスト 第34回「BCPって何？」－被災の前にできること（H21.3.9公開分）第34回「BCPって何？」－被災の前にできること（H21.3.9公開分）
徳島大学大学院 教授 中野 晋さん
平成２０年６月から平成２２年３月まで、全７５回にわたってお届けした「防災とくしまポッドキャスト」を再公開しています。
最近、少しずつ耳にするようになってきた言葉、「BCP」。企業を中心に取り組むケースが増えています。
中越沖地震の際には、被災工場からの部品供給ができなくなり、被災していない工場でも生産がストップしてしまう、という事態が発生しました。BCPは、業務をいかに継続するか、いった観点から災害と向き合うものです。
企業をはじめ様々な団体へのBCP普及に取り組まれている中野先生から、期待される効果やエピソード等について、お話を伺います。2013-06-2800 min