Shows
Wash Talk: The Carwash PodcastEpisode 185: Greg Tischner of Fuji ElectricHost Brian Ankney sits down Greg Tischner from Fuji Electric in the Babcox Media studios for Professional Carwashing & Detailing’s Wash Talk.The interview provided insights into the technical aspects and importance of Variable Frequency Drives (VFDs) and touchscreens in carwash systems, emphasizing quality, reliability and advanced features as key factors in Fuji Electric's offerings.
2024-01-3131 minWash Talk: The Carwash PodcastEpisode 175: Jim McCarthy of J Squared SystemsJim McCarthy, the co-founder of J Squared Systems, join PC&D’s Brian Ankney in the Babcox Media studio.
2023-11-0223 min
AMN DrivetimeBuilding Strength Through Industry Partnerships with AWDA's Ted HughesAs a 30-plus-year automotive aftermarket veteran, Ted Hughes has seen change after change in the industry. He's experienced countless technological improvements. During his almost 24 years as head of marketing for MAHLE, he charged head-first into the digital era -- embracing digital media, e-commerce and a "data is king" mindset. Yet despite the evolution of the industry, one aspect has remained true: nothing beats the solid relationships that form long-lasting business partnerships and make this industry strong. About a year ago, he joined the Auto Care Association as executive director of the Aftermarket Warehouse Distributors Association (AWDA) and also...
2023-10-0627 minWash Talk: The Carwash PodcastEpisode 170: Steve Savastano of ACCESS Rudolf TechnologiesSteve Savastano, the CEO of ACCESS Rudolf Technologies, joins PC&D’s Brian Ankney in the Babcox Media studios to discuss how silicone-based products and reactive polymers have been developed for the auto care industry. For more information, visit accessrudolftech.com.
2023-09-2717 minWash Talk: The Carwash PodcastEpisode 167: Jon-Michael Tinney of Eastern FundingJon-Michael Tinney of Eastern Funding joins PC&D Brian Ankney in the Babcox Media studios to discuss how the company offers carwash financing options designed to help carwash operators build successful businesses.
2023-08-2309 minWash Talk: The Carwash PodcastEpisode 165: What's a carwash consultant with Harry CarusoHarry Caruso, founder and CEO of Car Wash Advisory, joins Maddie Winer of Babcox Media in our studio in Akron, Ohio. On today’s episode, Harry explains the role of a carwash consultant/advisory firm, what carwash operators can expect from working with a consultant and how to benefit most from the relationship.
2023-08-1009 minAMN DrivetimeE 32 Coats’ Ben Pryor Has Embraced Lean ThinkingContinuous improvement, known as “lean” in the manufacturing world, has been a guiding force for Ben Pryor, vice president of commercial for the Coats Co. Earlier in his career at Hennessy Industries (parent company of Coats), Pryor spent four months learning lean principles by going to the “gemba” – a Japanese term that refers to the place where the work is done. Pryor, appearing on “AMN Drivetime” with Bill Babcox, says the four-month lean immersion was “a rich experience” that continues to inform his thinking and decisions. The experience built on his previous exposure to lean while working for a manu...
2023-07-1420 minWash Talk: The Carwash PodcastEpisode 159: John Neyland Jr. of CarWash RoboticsJohn Neyland Jr. of CarWash Robotics joins PC&D’s Brian Ankney in the Babcox Media Studios. They discuss how automation can improve the carwash industry.
2023-06-2917 minWash Talk: The Carwash PodcastEpisode 156: True or False with Harry CarusoHarry Caruso, founder and CEO of Car Wash Advisory, joins Susan Givens, group publisher of Professional Carwashing & Detailing, in the Babcox Media studio. On today’s episode, we’re putting Harry on the hot seat with some true or false questions on the carwashing marketplace.
2023-05-3105 minAMN DrivetimeE 30 AMN Drivetime Featuring GB Remanufacturing’s Michael KitchingAt the helm of one of the automotive aftermarket’s leading remanufacturing firms, GB Remanufacturing President and CEO Michael Kitching says he’s proud to see remanufacturing getting the attention it deserves as a key player in the growing sustainability conversations taking place today. GB Remanufacturing was founded by Mike and his father Bill Kitching in 1986. The company remanufactures and distributes premium gasoline and diesel fuel system related products to its customers around the world and is based in Long Beach, California. “Remanufacturing is the ultimate environmentally friendly type of business,” said Kitching. “We take units that are previo...
2023-05-1818 min
AMN's Women at the WheelE 6: Highline Warren's Jessica ToliuszisJessica Toliuszis is VP Major Accounts for Highline Warren, where she’s worked for about two years. Prior to that she spent roughly a decade with manufacturer’s rep firm N.A. Williams, where she said she expected to say “forever.” However, when the opportunity arose to help Highline Aftermarket and Warren Distribution combine 100 years of experience in distribution and manufacturing, create a team from scratch and then build a business strategy around that, “that was pretty enticing to me. They made it pretty exciting,” she said. When talking about what she loves about her job at Highline Warren, Jess...
2023-04-1931 minAMN DrivetimeE 29 MANN+HUMMEL’s MANN+HUMMEL’s Daryl Benton on Bringing Brand Value into the FutureIn this latest episode of AMN Drivetime, Babcox Media CEO Bill Babcox sits down with Daryl Benton, vice president, sales and marketing automotive aftermarket, North America, MANN+HUMMEL, to discuss a wide range of topics, including Daryl’s own career path from consumer products to the aftermarket, celebrating the 100-year anniversary of the Purolator brand and the way MANN+HUMMEL’s mission contributes to the health and safety of motorists and the environment today. Starting out his career with a Mechanical Engineering Degree, early on Benton said he decided he would rather work on the growth side of the...
2023-04-1324 minAMN DrivetimeE28 University of the Aftermarket’s Dr. Thomas Litzinger on His Passion for EducationIn this latest episode of AMN Drivetime, Babcox CEO Bill Babcox sits down Dr. Thomas Litzinger, who was named executive director of the University of the Aftermarket at Northwood University in October of 2022.An accomplished aftermarket executive with more than 30 years of experience, Dr. Litzinger also is a proud Northwood grad. He earned his bachelor of science degree in business administration there, and his master of science degree in organizational leadership from the DeVos Graduate School of Management. He also participated in Leadership 2.0, an executive training program through the University of Aftermarket.Prior to this appointment...
2023-03-1019 minAMN DrivetimeE27 United Motor Products Rick Maxwell is an Industry ‘Lifer’In this latest episode of AMN Drivetime, Babcox CEO Bill Babcox sits down Rick Maxwell, president and owner of Cleveland-based United Motor Products. Rick Maxwell is what some in this industry call a “lifer.” He’s been involved in the industry since he was about eight years old, working along his father, who began as an aftermarket salesman in 1965 for the originator of B’laster. “He worked for a couple other companies in sales, and that's how I got into it,” Maxwell said. “I was on the road with him staying in hotels, doing changeovers. … It was fun. … after...
2023-02-0821 minAMN DrivetimeE 26: Dave Caracci: From Building Race Engines to Building Sales TeamsDave Caracci is a guy who can wield a wrench as deftly as he can a sales pitch.In this latest episode of AMN Drivetime, Babcox CEO Bill Babcox sits down with Dave Caracci, longtime aftermarket veteran who currently serves as executive director of the Automotive Sales Council. While he racked up a stellar career as an aftermarket sales professional, Caracci has many skills he has cultivated over his long and successful career. Dave is a guy that can wield a wrench as deftly as he can a sales call.From a young age, Caracci had...
2023-01-1046 minAMN's Women at the WheelEp. 5: Sensata's Jacki LutzWomen at the Wheel celebrates women in the automotive aftermarket who are in revolutionary in their field — sparking change and driving results. Join us each month as we engage in illuminating and inspiring conversation with female leaders sharing their career journeys, best advice, most challenging moments and more. In this monthly podcast, Babcox Media editors Amy Antenora, Nadine Battah and Mary DellaValle sit down with some of today’s leading women professionals in the automotive aftermarket, who are pursuing their careers with passion and helping shape the future of our industry. In this month’s episode, AMN Editor Amy An...
2023-01-0618 minAMN's Women at the WheelEp. 4: First Brand Group's Angela GoldenIn this month’s episode, AMN Multimedia Senior Editor Nadine Battah sits down with Angela Golden, senior marketing manager, repair and cross Brands, First Brands Group, LLC. Golden was named a Women at the Wheel honoree in 2020.Golden says, in a way, she grew up in the industry because her father was a technician himself. Golden initially started her career in the aftermarket as an assistant marketing manager for NGK Spark Plugs.“My dad was a technician his whole life. I grew up in shops, I was always around cars and racing,” Golden said. “Eons later, I just so happe...
2023-01-0607 minAMN's Women at the WheelEp. 3: Auto Care Association's Stacey MillerThis month we sit down with an honoree from our inaugural class of Women at the Wheel in 2020, Stacey Miller.Women at the Wheel celebrates women in the automotive aftermarket who are in revolutionary in their field — sparking change and driving results. Join us each month as we engage in illuminating and inspiring conversation with female leaders sharing their career journeys, best advice, most challenging moments and more. In this monthly podcast, Babcox Media editors Amy Antenora, Nadine Battah and Mary DellaValle will sit down with some of today’s leading women professionals in the automotive aftermarket, who are...
2023-01-0612 minAMN's Women at the WheelEp. 2: ZF's Meagan MoodyThis month, we talk career goals with 2021 Women at the Wheel honoree Meagan Moody.Women at the Wheel celebrates women in the automotive aftermarket who are in revolutionary in their field — sparking change and driving results. Join us each month as we engage in illuminating and inspiring conversation with female leaders sharing their career journeys, best advice, most challenging moments and more. In this monthly podcast, Babcox Media editors Amy Antenora, Nadine Battah and Mary DellaValle will sit down with some of today’s leading women professionals in the automotive aftermarket, who are pursuing their careers with passion and...
2023-01-0618 minAMN DrivetimeE 25 MEMA Leaders Chat about the FutureIn mid-November, the Motor & Equipment Manufacturers Association (MEMA) made a major announcement about a new business structure to better position the organization and the vehicle supplier community for the future. The 118-year-old organization will now operate under one umbrella — MEMA — and will represent automotive and commercial vehicle suppliers with two groups: MEMA Aftermarket Suppliers Group and MEMA Original Equipment Suppliers Group. The association will formally kick off the new brand and organizational structure in January 2023, however in the meantime, Bill Long, president & CEO, Motor & Equipment Manufacturers Association; Paul McCarthy, president MEMA Aftermarket Suppliers; Marc Blackman, president & CEO, Gold Eagle and Chai...
2022-12-1937 minAMN DrivetimeE 24 Tire Industry Icon John Gamauf - "Johnny g"John Gamauf, president, Consumer Replacement Tires – Retired, Bridgestone-Firestone North America, is a 50-year veteran of the tire industry. Starting out with Firestone as a tire buster in the late 60s, he rose through the company’s ranks working in different sales positions for Bridgestone brands until he became president of consumer replacement tires for Bridgestone/Firestone North America consumer tire company in 2003. During his tenure with Bridgestone-Firestone, he was responsible for creating Bridgestone’s Affiliated Dealer Program and helped navigate the company through one of the largest tire recalls in history. Tire dealers know him as “Johnny g” and he is one of...
2022-12-1427 minAMN DrivetimeE 22: Valvoline’s Roger England – The Road From Janitor To Ph.D.When asked if he was currently in his “Dream Job,” as VP and Chief R&D officer for Valvoline, Roger England’s response says it all about his infectious enthusiasm for all he does.“Heck yeah. I have a great time. I enjoy going to work,” England shares with Bill Babcox in the most recent AMN Drivetime podcast. “I hired into Cummings Technical Center after high school as a janitor. No one in my family really went to college. My high school advisors told me that I wasn’t smart enough to go to college, that I needed to get my butt...
2022-12-1421 minAMN DrivetimeE 21: Tom Taylor on How Rock Auto Grew to be A DIYer’s 1st CallAn Admitted “car hoarder,” Tom Taylor, VP of Marketing and Co-Owner of Rock Auto, says he and his family really lucked out when they founded the online auto parts retailer in the midst of the “Dot Com” bubble. According to their website, Rock Auto’s goal is to “liberate information hidden behind the auto parts store counter,” and make auto parts affordable. After more than 20 years in business, with Rock Auto now a household name amongst car lovers, it is fair to say that mission has been successful. “It was really lot of dot com companies in the beginning, like...
2022-12-1424 min
Talking Shop with ShopOwnerWhat Is A 20 Group And Why Should I Care?When you start a new job as an employee, you’re usually given time to acclimate to your new situation. You’re given time to learn how to do a job the right way, how to build your skills, how to master your craft. Expectations are tempered somewhat, at least until you know your way around the shop.Counter that with being the boss. You don’t have time to LEARN the job – you have to DO the job, handling every pressure imaginable at 7 am on Day One. How can you prepare for success when you’re simply trying to survive...
2022-09-3033 minTalking Shop with ShopOwnerTraining Needs Change But Need For Training Doesn'tPerceptions of the industry have changed over the past 35 years. The grease monkey has given way to the technician and thanks to the effort of a lot of people in this industry, being in the automotive repair business is seen in a better light by many people. Of course, we still face resistance from some influential players.Luckily, there are dedicated trainers out there to remind us that education has ALWAYS been important in this industry and much of what we think is cutting edge technology has been around a lot longer than we might remember. What has changed...
2022-08-1931 minAMN DrivetimeE 20 Proof Recruitment Works in the Aftermarket: Pronto Network President Robert RoosRobert Roos, president of the Pronto Automotive Distribution Network, is proof positive that recruitment and retention works in the aftermarket. As he shared in this AMN Drivetime podcast episode with Bill Babcox, he was recruited right out of high school. “That is 100% the truth,” Roos said. “I got into this industry almost completely by accident. A buddy of mine right after we had graduated high school, the summer after we graduated, he earned his Eagle scout badge and back in those days in the mid 1980s, social media didn't exist. You know the way to get the word out and to...
2022-08-1029 minAMN's Women at the WheelEp. 1: NTN’s Georgianne DickeyAMN’s new Women at the Wheel podcast series kicks off today with our first guest, 2020 Women at the Wheel honoree Georgianne Dickey, director of Marketing for NTN Bearing Corp. of America. Women at the Wheel celebrates women in the automotive aftermarket who are in revolutionary in their field — sparking change and driving results. Join us each month as we engage in illuminating and inspiring conversation with female leaders sharing their career journeys, best advice, most challenging moments and more. In this monthly podcast, Babcox Media editors Amy Antenora, Nadine Battah and Mary DellaValle will sit down with some o...
2022-07-2014 minTalking Shop with ShopOwnerOn The Road To AAPEX - Appealing To The Industry To Make The Trip PossibleIf you’ve tried to travel this summer, you may have come to one conclusion: the friendly skies seem decidedly angry. Luckily, the open road beckons, and though driving brings about its own challenges these days, there’s nothing like a little bit of windshield time to put your mind at ease. If, that is,you and your car are prepared for your journey. Before a long road trip, your customers count on you to do what’s necessary to get their cars ready to handle whatever the Eisenhower Interstate System, the Lincoln Highway (Route 30 and others) or the ic...
2022-07-1515 minAMN DrivetimeE 19 Tendeco Sales’ John Lussier on the Value of Made in the U.S.A.In this latest episode of AMN Drivetime, Babcox Media CEO Bill Babcox sits down with John Lussier, president of Tendeco Sales Inc., under which the Litens brand resides. In the interview, the two executives talk about a variety of important industry issues – from supply chain challenges to sourcing, R&D, OE heritage, international business and more.Having been born in Argentina and educated in Venezuela, Lussier says that experience has certainly helped him lead an international business however, he points out that the continued value proposition of the “Made in the U.S.A.” still holds weight around the gl...
2022-07-0620 minAMN DrivetimeE 18 Transtar’s Neil Sethi, from Healthcare to Hard PartsDuring his recent AMN Drivetime podcast interview with Babcox Media CEO Bill Babcox, Neil Sethi, president and CEO of Transtar Holding Company, shares his fascinating journey from studying biology and medicine as an undergrad to shifting gears and finishing with an MBA focused on finance. Throughout this journey, which continues today in his role at Transtar, some key themes prevail for Sethi – the desire to serve and a passion to innovate.“The most critical value proposition for us is really to help our customers solve their problems,” said Sethi, adding later in the interview that, “I think what I learne...
2022-06-0825 minAMN DrivetimeE 17 APA President Steve Tucker and His ‘Island of Misfit Toys’After an extensive aftermarket career working in parts stores, machine shops and with major aftermarket suppliers, Steve Tucker, who was named president of Automotive Parts Associates (APA) in February of 2021, describes moving to the program group side of the business as a “shock.” “You spend a lot of time in this business, and you think you know everything, and then, you switch gears and find out you know very little,” Tucker says. “It gave me a great perspective on how the customer thinks. No matter how much time you spend on the other side of the desk, when you get on...
2022-05-0415 minAMN DrivetimeE 16 NTN's Charles Harris on Developing Strong LeadersA native of “Honeymoon City” Niagara Falls, New York, Charles Harris began his aftermarket career after graduating with degrees in both Business and Marketing from Northwood University in Midland, Michigan. An experienced sales executive, Harris has spent more than 30 years in the automotive aftermarket, holding executive management roles at such well-known names as Tenneco, Monroe, TMD Friction and ASC Airtex before joining NTN.Harris joined NTN in 2019 as the director of sales – Automotive Aftermarket and in October 2021 was promoted to vice president of sales and marketing. In his tenure with NTN, he has overseen the restructuring of the automo...
2022-04-1112 minAMN DrivetimeE 14 AASA’s Paul McCarthy: It’s Easy When It’s Something You Care AboutAASA’s Paul McCarthy: It’s Easy When It’s Something You Care AboutIn this latest episode of AMN Drivetime with Babcox Media CEO Bill Babcox, AASA’s Paul McCarthy discusses a range of topics from first jobs to Biden administration policies affecting the aftermarket.In this latest episode of AMN Drivetime with Babcox Media CEO Bill Babcox, we hear from Paul McCarthy, president and CEO of the Automotive Suppliers Association. A well-known figure on the aftermarket stage, we get to know a little more about Paul’s career path from helping his grandfather work on cars as...
2022-02-0926 minAMN DrivetimeE 13 NA Williams’ Roger McCollum On Roles And ResponsibilityNA Williams’ Roger McCollum On Roles And ResponsibilityRoger McCollum, chairman and CEO of manufacturer’s rep firm NA Williams, began his long career in the automotive aftermarket at Ken Tool Co., in Akron, Ohio, where he served in a variety of sales and management positions, eventually advancing to national sales manager. He joined N.A. Williams Company in 1984 and currently serves as chairman and CEO of the manufacturer’s rep firm.This past November, the Aftermarket Warehouse Distributors Association (AWDA) presented its Outstanding Leadership Award to McCollum. Leader of the Year is bestowed upon an afterm...
2022-01-0534 minAMN DrivetimeE 12 Dave Marsh Of ACDelco, A GM Lifer, 32 Years LaterFor Dave Marsh, turning personal strengths into something of value as a professional is what has guided him in his 32-year career with General Motors. In his current role as Executive Director for North America, Marsh handles Customer Care and Aftersales for ACDelco in the U.S., Canada and Mexico.In this episode of AMN Drivetime hosted by Babcox Media CEO Bill Babcox, Marsh shares some of the wisdom he has accrued over three decades in the industry, including how to go beyond being simply competent to becoming an elite performer.Babcox and Marsh also discuss...
2021-12-1025 minAMN DrivetimeE11: Vange Proimos, CEO of AP Emissions, Creating Parts That Customers NeedReturning from the first in-person AAPEX since 2019, AMN Drivetime host Bill Babcox sits down with Vange Proimos, CEO of AP Emissions, to talk about his journey from technician and shop owner to leading a privately owned, family run business. A well-known industry advocate for many years, it was Proimos’ experience as a technician and shop owner that has informed much of his success as business owner as well.
2021-11-2225 minAMN DrivetimeE10: AMN Drivetime With MEMA's Bill LongIn this edition of AMN Drivetime with Bill Babcox, Bill sits down with the MEMA President and CEO to share not only the key mantras he lives by but some incredible memories (and photos!) from his career that spans 30 years in manufacturing, racing and association leadership.
2021-10-2026 minAMN DrivetimeE7: Shock Absorbers and Sales, Industry Expertise with Kevin JudgeKevin Judge, Vice President of Sales and Marketing at NTN Bearing, started his journey in the industry without even knowing what a shock absorber was. With the help of his mentors and connections within the industry, Judge was able to work his way up and gain experience that he can now share with young professionals. In episode 6 of the AMN Drivetime Podcast with Bill Babcox, Judge shares this industry advice and the lessons he has learned from his early mentors that he carries with him in his current role.
2021-09-0728 minAMN DrivetimeE6: Larry Pavey, Automotive Parts Services GroupFrom a part-time auto parts delivery driver to leading one of the automotive aftermarket's biggest program groups today, Larry Pavey, CEO of The Group, takes us through his history in the industry in this episode of AMN Drivetime with Bill Babcox.
2021-08-2339 minAMN DrivetimeE5: Eric Steinbecher, Addicted to the AftermarketOne might think working at Porsche would be the pinnacle of any car lover's career, however Eric Steinbecher, president Automotive Aftermarket - Americas, Scheffler, says it is the automotive aftermarket that he wishes he had found sooner. "Everyone who works in the aftermarket knows that you get addicted – addicted to the industry and to the people," Steinbecher said during his conversation with Bill Babcox in the AMN Drivetime podcast studio.
2021-08-1124 minAMN DrivetimeE4: Entrepreneur At Heart, Jim FrancoJim Franco, CEO of Autologue Computer Systems, knew at a very young age that he wanted more out of life. Entering the workforce at age 11, he made money mowing lawns, washing windows and delivering newspapers. In episode 4 of the AMN Drivetime Podcast with Bill Babcox, Franco tells Bill by getting that early start, he was able to pay cash to buy his very own first car at age 15 – a hot rod that needed work. “I could hear the engine run but I couldn’t drive it,” Franco said. After replacing the clutch three times before it was roadworthy, Franco said this was...
2021-08-0235 minAMN DrivetimeE3: Aftermarket Auto Parts Alliance President & CEO John WashbishBabcox Media CEO Bill Babcox sits down with one of the aftermarket's key leaders – who also just happens to be one of industry's best storytellers – John R. Washbish, president and CEO of the Aftermarket Auto Parts Alliance.
2021-07-2623 minAMN DrivetimeE2: Catching Up With Industry Icon Kathleen SchmatzIn episode 2 of AMN Drivetime, Babcox Media CEO Bill Babcox talks with industry icon Kathleen Schmatz. The two longtime friends and colleagues chat about Schmatz's remarkable career, with her beginnings writing press releases on a typewriter to eventually leading one of the nation's leading trade associations.
2021-07-1418 min
Wash Talk: The Carwash PodcastEpisode 75: A Sneak Peek of the Professional Carwashing Industry Report: Third EditionOn this episode, Bruce Kratofil, audience insights manager for Babcox Media, discusses some of the results from our latest industry report and what you can expect to learn after purchasing it.
2021-07-0111 minAMN DrivetimeE1: Six-Time NHRA World Champion Clay Millican Talks About His Most Meaningful RaceIn this inaugural episode of AMN Drivetime, Babcox Media CEO Bill Babcox talks with six-time NHRA world champion about his career trajectory from the Kroger warehouse driving forklifts to drag racing, his most meaningful race, "Your Car. Your Data. Your Choice," and how he stays fit at 55.
2021-06-3023 min
What’s Treading with Tire ReviewSneak Peek: Product Demos to Catch at AAPEX's Joe's GarageWith SEMA360 kicking off Monday and the AAPEX Virtual Experience starting today, welcome to your first virtual industry week!In this episode of What's Treading with Tire Review, we get a sneak peek from the companies demonstrating their products in the Joe's Garage section of the AAPEX Virtual Experience.More than 15 different automotive aftermarket companies are slated to conduct product demos this week, and we caught up with several of them that came to our Garage Studio here at Babcox Media to film their demonstration in advance of the show.Listen to what JohnDow...
2020-11-0309 min
Motorcycle & Powersports News PodcastTime Management: 15 Minutes a DayWhen someone asks you about a task not complete or you’re sitting by yourself wondering why things didn’t get done, do you say, “I just didn’t have time today.” If it happens more than a few times, it can become very stressful. And we all know stress can lead to poor performance and even health issues. What would it be like to take total control of time? And, it only takes 15 minutes a day.
2020-08-2018 min
Wash Talk: The Carwash PodcastEpisode 33: Water Recycling Systems and their MaintenanceSPONSORED BY: Aqua Bio Technologies. On this episode of Wash Talk, John Gibney of Aqua Bio Technologies discusses water recycling systems and their maintenance and introduces some new products from Aqua Bio Technologies.
2020-08-2016 minWhat’s Treading with Tire Review2020 Tire Dealer Study: Business Operations During COVID & Forecasting the FutureHow has the coronavirus pandemic affected tire dealership operations at a shop level? Each year, Tire Review conducts its Tire Dealer Survey, and in this episode, we use our 2020 survey results to answer that question. On this episode of the podcast, we talk with Bruce Kratofil, Babcox Media’s Audience Insights Manager who conducted not only our tire dealer survey but also a variety of aftermarket surveys around the pandemic. In this episode, Kratofil shares:- Why the tire dealer survey has changed to focus on operations during the pandemic this year- Changes dealers ma...
2020-08-1920 minWash Talk: The Carwash PodcastEpisode 32: Carwash Chemicals 101This episode of Wash Talk is an audio reading of the article "Carwash chemicals 101" by Meagan Kusek. The article discusses the basics of the standard chemicals in the carwash industry.
2020-08-1317 minWash Talk: The Carwash PodcastEpisode 31: How to Create a Successful BrandOn this episode of Wash Talk, John Roush, CEO of Express Wash Concepts, discusses best practices for branding a carwash and how to create a fun theme.
2020-08-0615 min
Tomorrow's Technician T2 IQThe Future of TrainingNGK/NTK Trainer Philip Austin explains how trainers and instructors can continue to inspire their students, even in unprecedented times.
2020-08-0517 minWash Talk: The Carwash PodcastEpisode 30: The Maze of Zoning and Permit IssuesThis episode of Wash Talk is an audio reading of the article "The maze of zoning and permit issues" by Meagan Kusek. The article discusses what you need to know about the zoning and permitting process when starting a carwash.
2020-07-3012 minWash Talk: The Carwash PodcastEpisode 29: Managing the Impacts of the $15 Minimum WageOn this episode of Wash Talk, Greg Paul, president and co-owner of Valencia Car Wash and Canyon Car Wash and general manager of Fashion Square Car Wash, discusses minimum wage increases and ways to handle them.
2020-07-2308 min
Tomorrow's Technician T2 IQA Passion for Automotive TrainingA lifelong pursuit of learning and teaching has taken Philip Austin to every corner of the automotive industry. From his early days of learning how to repair Jaguars at the feet of his father to winning national tech competitions in high school to managing dealer repair shops and his own facility to becoming one of NGK’s Technical Training Specialists, the student has become the teacher. This podcast episode is sponsored by NGK Spark Plugs.
2020-07-2220 minMotorcycle & Powersports News PodcastInventory, Process & The Customer Experience Post COVID-19Powersports enthusiasts turned owners of G-Force Powersports, Brent Flambures and his wife Beth run a well-oiled machine in Lakewood, CO, even in the face of the COVID-19 pandemic.
2020-07-2015 minWash Talk: The Carwash PodcastEpisode 28: Carwash Equipment 101: Part TwoThis episode of Wash Talk is an audio reading of the article "Carwash equipment 101: Part two" by Meagan Kusek. Part of a special two-part series, this article takes a look at the different types of equipment found in conveyor, IBA and self-serve washes respectively.
2020-07-1613 minMotorcycle & Powersports News PodcastDirect Mail Marketing and The 98% SolutionThere are cycles in everything. Weather, economies, business and even health. But it’s what you do during these cycles that can help keep your business performing at a very high level. When it comes to marketing, there is power in postage.
2020-07-1314 minWash Talk: The Carwash PodcastEpisode 27: Success Tips from Tommy Terrific's Car WashOn this episode of Wash Talk, Lanese Barnett, vice president of TG Miller & Co., discusses what has led Tommy Terrific's Car Wash to become successful.
2020-07-0919 minWash Talk: The Carwash PodcastEpisode 26: Carwash Equipment 101: Part OneThis episode of Wash Talk is an audio reading of the article "Carwash equipment 101: Part one" by Meagan Kusek. Part of a special two-part series, this article takes a look at the types of equipment found in all types of carwashes.
2020-07-0213 minMotorcycle & Powersports News PodcastUniversal Law & TrainingWhether it’s sales, service, management or administrative training, there is a value and an “attraction” to investing in your people. Consistent investing always produces a positive return on that investment. Especially over time. Now, how does Universal Law fit here? Actually, itfits perfectly. For those who are consistently investing in their people, they are seeing a much more positive return on that investment.
2020-06-2509 minWash Talk: The Carwash PodcastEpisode 25: How to Make a Self-Serve Carwash Stand OutOn this episode of Wash Talk, Dave Edwards, owner of The CAR WASH on HAMLIN HWY and The CAR WASH on RT 6, discusses some best practices self-serve carwashes can implement to set themselves are apart from their competition and be successful.
2020-06-2518 minTomorrow's Technician T2 IQCould YOU Drive a Dragster?Piloting an 11,000 HP NHRA Top Fuel Funny Car or Dragster isn't as easy as it looks. J.R. Todd, driver of the DHL Toyota Camry Funny Car and Rob Flynn, Crew Chief of the Mac Tools Top Fuel Dragster put old myths to rest and explain how today's champion-caliber drivers are more than just passengers in some of the fastest cars on Earth. This podcast episode is sponsored by NGK Spark Plugs.
2020-06-2425 minMotorcycle & Powersports News PodcastThe Importance of Powersports Diagnostic Scan ToolsPowersports vehicle manufacturers have moved all in with the use of electronic control units (ECUs) to manage and monitor the operation of the vehicle. This allows for better efficiency and performance, as well as on-board diagnostics systems that can be utilized for repair and maintenance. If you are not using an advance diagnostic tool today, then in most cases, it makes it nearly impossible to provide complete service on today’s vehicles. Listen to learn more about why using a diagnostic scan tool is essential for a powersports technician.
2020-06-1906 minWash Talk: The Carwash PodcastEpisode 24: Keeping a Watchful EyeThis episode of Wash Talk is an audio reading of the article "Keeping a watchful eye" by Kristen Corbisiero. The article discusses the five benefits of surveillance systems at carwashes.
2020-06-1809 minWash Talk: The Carwash PodcastEpisode 23: The "New Normal": Operating in the COVID-19 EraSPONSORED BY: CSI-Lustra. On this episode of Wash Talk, Doug Marquis of Cleaning Systems Inc. (CSI) – Lustra discusses readjusting carwash operations in light of the COVID-19 pandemic and introduces a new product from CSI-Lustra.
2020-06-1114 minMotorcycle & Powersports News PodcastImproving Database Marketing Strategies During COVID-19In today’s technology-filled world, we are surrounded by data, which influences to how we make decisions in our day-to-day lives. When it comes to running our dealerships, our databases could hold the key to improved marketing strategies that could better the customer experience.
2020-06-0421 minWash Talk: The Carwash PodcastEpisode 22: This Land is Your LandThis episode of Wash Talk is an audio reading of the article "This land is your land" by Rich DiPaolo. The article discusses how you should look at the site selection process as the competitive climate changes.
2020-06-0415 minTomorrow's Technician T2 IQOn Track with Kalitta MotorsportsA nitromethane burning Top Fuel dragster or funny car can consume more than 13 gallons of fuel in less than four seconds. Hundreds of variables, including the atmospheric condition means capturing a win takes a great setup, with every team member and vehicle component operating in sync. This conversation sponsored by NGK Spark Plugs.
2020-06-0132 minWash Talk: The Carwash PodcastEpisode 21: Meet the 2020 Most Valuable CarwasherOn this episode of Wash Talk, we interview PC&D's 2020 Most Valuable Carwasher, Vaughn Mead, a site manager for Breeze Thru Car Wash, to learn his story and discuss some of his operating and managing methods.
2020-05-2810 minMotorcycle & Powersports News PodcastV-Twin Q1 Market UpdateWith the first quarter results in from major OEMs, the impact of the coronavirus has created a rippling effect that will reflect well into the remainder of the year.
2020-05-2606 minWash Talk: The Carwash PodcastEpisode 20: Coronavirus' Impacts on CarwashingThis episode of Wash Talk is an audio reading of the article "Coronavirus' impacts on carwashing" by Rich DiPaolo. The article discusses the state of the U.S. in March and April 2020 and how operators and associations responded to the pandemic at that time.
2020-05-2116 minMotorcycle & Powersports News PodcastDealership Do OversJohn Fuhrman discusses why our time during the pandemic is a great opportunity to apply rules from the childhood game of "Stick Ball" into your dealership.
2020-05-2013 minWash Talk: The Carwash PodcastEpisode 19: Leadership Series — How to Encourage Creative ThinkingOn this episode of Wash Talk, we begin a special Leadership Series, where we return to some of our past guests to get their thoughts on the different aspects of being a leader. Today’s topic: How to encourage creative thinking within your organization.
2020-05-1414 minWash Talk: The Carwash PodcastEpisode 18: Arch DesignThis episode of Wash Talk is an audio reading of the article "Arch design" by Meagan Kusek. The article discusses how to optimize arches' usefulness in terms of both form and function.
2020-05-0710 minMotorcycle & Powersports News PodcastPowersports Dealership Virus LessonsSuccess is like a virus in that it can be very contagious. The difference is whether you make the decision to spread the “germ.”
2020-05-0314 minWash Talk: The Carwash PodcastEpisode 17: Success Tips from United Auto WashOn this episode of Wash Talk, Ron Carlson and Phil Marquart, co-owners of United Auto Wash and founders of Dencar Technology, discuss what has led United Auto Wash, an IBA site producing tunnel-like numbers, to become successful.
2020-04-3016 minMotorcycle & Powersports News PodcastSide-by-Side Market Update During COVID-19We won’t dance around the effect that the pandemic has caused on society, but we also think that we will all return to work sooner than later and bounce back stronger than ever. If the previous trends hold, then UTVs should continue to see steady growth after the crisis ends.
2020-04-2708 minWash Talk: The Carwash PodcastEpisode 16: The Art and Science of Carwash MenusThis episode of Wash Talk is an audio reading of the article "The art and science of carwash menus" by Michael Rose. The article discusses menu presentation tips to upsell packages and promote monthly programs.
2020-04-2312 minWash Talk: The Carwash PodcastEpisode 15: FAQs about Coronavirus and CarwashingOn this episode of Wash Talk, Eric Wulf, CEO of International Carwash Association, answers some frequently asked questions about the effects of the coronavirus pandemic on carwash operations and offers some insight into both the resources available to operators and how the industry could change post COVID-19. (Recorded 4-13-20)
2020-04-1623 min
AutoSuccess: The PodcastAutoSuccess 648 - Susan GivensSusan Givens joins us to discuss the world's current pandemic, the Coronavirus, and the impact it is having on not only Babcox Media, but the automotive industry as a whole.
2020-04-1005 minWash Talk: The Carwash PodcastEpisode 14: Getting Financial Aid during COVID-19On this episode of Wash Talk, Mike Ford of Coast Commercial Credit discusses what new loans and options are available for small businesses during the coronavirus pandemic. (Recorded 4-8-20)
2020-04-0920 minMotorcycle & Powersports News PodcastShop Talk: The Importance of PracticeEvery single day, dealers, managers and even salespeople use an excuse to avoid proper training. Except for one very exclusive group: top performers. Learn about the importance of practice and proper training, from industry expert John Fuhrman.
2020-04-0815 minWash Talk: The Carwash PodcastEpisode 13: Advancements in Carwash TechnologySPONSORED BY: innovateIT Car Wash Equipment Co. On this episode of Wash Talk, Tom Hoffman Jr. of Hoffman Car Wash and innovateIT Car Wash Equipment Co., discusses how technology has advanced in the carwash sector and what the future may hold.
2020-04-0223 minWash Talk: The Carwash PodcastEpisode 12: Accident PreparednessThis episode of Wash Talk is an audio reading of the article "Accident preparedness" by Charles Brady. The article discusses new automotive technology and how to prevent accidents at your carwash.
2020-03-2613 minWash Talk: The Carwash PodcastEpisode 11: The Potential of IBAsSPONSORED BY: Petit Auto Wash. On this episode of Wash Talk, Jeremiah Hruby, sales manager at Petit Auto Wash, and Jason Hayes, carwash coach and trainer and CEO of Leadership Industries, discuss the potential in-bay automatics' (IBAs) place in the growth of the carwash industry.
2020-03-1919 minWash Talk: The Carwash PodcastEpisode 10: Mastering Multi-site ManagementThis episode of Wash Talk is an audio reading of the article "Mastering multi-site management" by Rich DiPaolo. The article discusses the benefits of operating multiple carwash sites and how to compile and share data between them.
2020-03-1214 minWash Talk: The Carwash PodcastEpisode 9: Success Tips from WhiteWater Express Car WashOn this episode of Wash Talk, Clayton Clark, president and chief operating officer of WhiteWater Express Car Wash, discusses what has led WhiteWater Express to become successful, from the company's focus on employee leadership to its fun branding.
2020-03-0519 minWash Talk: The Carwash PodcastEpisode 8: Flow and Grow with Site DesignThis episode of Wash Talk is an audio reading of the article "Flow and grow with site design" by Rich DiPaolo. The article discusses best practices for designing conveyor, in-bay automatic and self-serve carwash sites.
2020-02-2714 minWash Talk: The Carwash PodcastEpisode 7: Success Tips from Champion Xpress Car Wash and Dale Shine Car WashOn this episode of Wash Talk, Derrick Merchant, CEO of 7B Building & Development, and Trey Merchant, CEO of Champion Xpress Car Wash and Dale Shine Car Wash, discuss what has led Champion Xpress and Dale Shine to become successful, from site selection to branding to the employees themselves.
2020-02-2015 minWash Talk: The Carwash PodcastEpisode 6: Analyzing the 2019 Top 50 ListThis episode of Wash Talk is an audio reading of the article "Analyzing the 2019 Top 50 List" by Meagan Kusek. The article discusses how the Top 50 list has grown over the last decade and what trends in the Top 50 mean for the industry as a whole.
2020-02-1316 minWash Talk: The Carwash PodcastEpisode 5: Standardizing Operations with Online TrainingOn this episode of Wash Talk, Steve Gaudreau of Brink Results LLC discusses what online training is and how it can help keep your operations standardized, leading to more success.
2020-02-0616 minWash Talk: The Carwash PodcastEpisode 4: Private Equity in the Carwash MarketThis episode of Wash Talk is an audio reading of the article "Private equity in the carwash market" by Meagan Kusek. The article discusses where private equity is, how it affects the market and tips for selling your carwash.
2020-01-3016 minWash Talk: The Carwash PodcastEpisode 3: The Threat of OversaturationOn this episode of Wash Talk, Chris McKenna of McKenna Assets LLC, Car Wash Consulting Division, discusses how the threat of oversaturation in certain markets poses dangers to individual washes' bottom lines.
2020-01-2311 minWash Talk: The Carwash PodcastEpisode 2: The State of the Carwash IndustryThis episode of Wash Talk is an audio reading of the article "State of carwashing" by Rich DiPaolo. The article discusses the mood of the market, consolidation and technology trends.
2020-01-1619 minWash Talk: The Carwash PodcastEpisode 1: Previewing the 2020 SCWA Convention & EXPOOn this episode of Wash Talk, Chuck Space, the executive director of the Southwest Car Wash Association (SCWA), discusses some of the changes and highlights for the 2020 SCWA Convention & EXPO, taking place in Fort Worth, Texas, from Jan. 29-31.
2020-01-0922 minWhat’s Treading with Tire ReviewSEMA Prep with the ProsSEMA and AAPEX are coming up next week, and like many of you, we at Tire Review are preparing for one of the biggest weeks in the automotive aftermarket. So on today’s podcast, we talk to our Babcox Media Industry Week veterans – members of our staff that have attended the shows for years—to let you in on our SEMA survival secrets.
2019-10-3106 minWhat’s Treading with Tire ReviewDelving into the Data: Tire Review's Tire Dealer Operations StudyOn this episode of “What’s Treading with Tire Review,” we explore tire retail trends gleaned from our annual Tire Dealer Operations Study. We look data we’ve collected from tire dealers across the country on all aspects of owning and operating a tire dealership, including in-bay productivity, profit margins, online tire sales, dealers’ most challenging competitors as well as their most critical business concerns. This episode’s guest is none other than Babcox Media’s Manager of Market Research, Bruce Kratofil, the man in charge of conducting Tire Review’s Tire Dealer Operations Study. Listen and let us know how thes...
2019-08-2819 minTalking Shop with ShopOwnerSetting Up an Apprentice ProgramEpisode 2 of Talking Shop with Shop Owner magazine explores how one shop is tackling the technician shortage head on. Dwayne Myers, president and CEO of Dynamic Automotive shares how his shop’s apprentice programs work. Sponsored by Snap Finance.
2019-05-1323 minTalking Shop with ShopOwnerHosting Successful Car Care ClinicsEpisode 1 of Talking Shop with Shop Owner magazine explores what it takes to host a successful car care clinic. Bill Hill, owner of Mighty Auto Pro in Medina, Ohio, and Leigh Anne Best, the shop’s marketing director join us in studio. Sponsored by SNAP Finance.
2019-04-2513 min