Shows
Live Free Ride Free with Rupert IsaacsonFrom Horses to Human Rights: Rupert Isaacson’s Journey of Service, Healing & Self-Actualization | Ep 34In this rare solo episode of Live Free Ride Free, host Rupert Isaacson shares his own extraordinary story—tracing a path from his multicultural childhood in London to horseback adventures, indigenous rights campaigns, and the creation of groundbreaking autism and equine therapy programs. Rupert weaves together vivid life experiences: from retraining an unruly ex-racehorse as a boy, to helping the Bushmen of the Kalahari win historic land claims, to transforming his son’s autism journey through horses, nature, and movement. This is a deep dive into service, resilience, and the magic of following the call of adventure.🔍 What Yo...
2025-08-141h 51
The DYOJO Podcast121 The Project Management Carousel: Navigating Construction's ChallengesEpisode 121 of The DYOJO Podcast focuses on the challenges of project management in construction, emphasizing the need for profitability and customer satisfaction.
Key metrics for success include completing projects on scope, on budget, and on time. Various scenarios of lackluster outcomes were examined, such as projects that are on budget and on schedule but off scope (potentially leading to fraud), or projects that are on schedule and on scope but off budget due to unmanaged scope creep.
This conversation highlights the importance of clear communication, proper planning, and timely...
2024-11-2125 min
The DYOJO PodcastThree Ways to Ruin a Construction Project (and How to Prevent Them)
This clip from an upcoming episode of The DYOJO Podcast (#121) centers on common pitfalls in construction project management, emphasizing the importance of completing projects on scope, on budget, and on time.
Host Jon Isaacson highlights that failure in any one of these areas can lead to negative outcomes, affecting both financial performance and reputation - The Carousel of Project Management Lackluster Outcomes.
We discuss the challenges of quality control, scope creep, and communication breakdowns, which can worsen over time if not addressed. The conversation also touches on the need for effective recruitment, training, and development of project managers. Resources...
2024-11-2106 min
The DYOJO Podcast120 Let the Structure Speak During the Insurance Claims ProcessEpisode 120 of The DYOJO Podcast focuses on the importance of contractors, homeowners, and insurance representatives letting the structure speak during the insurance claims process.
The discussion emphasizes the restoration triangle involving policyholders, contractors, and insurance companies. Stressing the need for thorough data capture (TDC) to create defensible estimates, advocating for restoring properties to pre-loss conditions with like-kind materials (LKQ).
This episode critiques the us-versus-them mentality between contractors and insurers, urging clear communication and adherence to the standard of restoring properties. Listeners will hear about resources for improving estimating and...
2024-10-2433 min
The DYOJO Podcast119 Falsifying Insurance ClaimsThe conversation revolves around the issue of insurance claims fraud, where independent adjusters allege that insurance companies manipulate damage estimates to save costs. The discussion highlights a case where an adjuster's initial damage estimate was altered, with the adjuster's name still attached, leading to significant financial discrepancies affecting the storm-damaged homeowner. The conversation also touches on the broader implications of such practices, including the need for transparency and proper documentation in the claims process. The speakers emphasize the importance of understanding insurance policies and advocating for policyholders' rights.
In Episode 119 of The DYOJO Podcast
2024-10-0331 min
The DYOJO PodcastTesting Contractor CompetencyHow does a consumer know whether a contractor is competent enough to complete remodeling and repair work?
Author Ron Alford provides insights into the four types of contractors in his book, designed for property owners, titled How to Win the Insurance Claim Game (available on Amazon). In this video we review those four types of contractors, Ron's tests of competence, and how the consumer can better protect themselves when hiring a construction professional. This discussion is also helpful to business owners and managers looking to elevate their team's abilities to seek, sell, and produce...
2024-06-0619 min
The DYOJO Podcast118 Porta Dryer Number 5 - Water Damage History
The water damage response and repair industry has emerged into the consumer discourse. But how many property restoration contractors are aware of the rich history of innovation and collaboration that have laid the groundwork their livelihood? In this episode we take a field trip into the past with Ron "Alfie" Alford and complete our recap of RIA 2024 with Ed Cross.
In Episode 118 of The DYOJO Podcast
0:00 The 5th Water Damage Air Mover Made
12:49 Robust Conversations with Xactimate
18:16 History and Headway with the AGA
28:00 Becoming a Class...
2024-05-2333 min
The DYOJO Podcast117 Xactimate Apologizes to Restorers
We recap some of the highlights from the Restoration Industry Association (RIA) Convention and Expo with our friend Ed Cross. Items of interest for property restoration contractors include an apology from the stage by Xactimate/Verisk and a face the advocate with four TPAs from the insurance claims ecosystem; Contractor Connection, Alacrity, Sedgewick, and Westhill.
In Episode 117 of The DYOJO Podcast
0:00 Sgt Ed Cross
2:23 Recap of Episode 116
3:20 Waste Diversion Tracking
4:31 Insurance Denied by Drone
6:09 New Position Statements from RIA
9:46 Xactimate Apologizes to Restorers
16:32...
2024-04-2530 min
The DYOJO Podcast116 What Do Customers KnowWe know customers aren’t always right. Yet, how come in insurance claims, property restoration, and construction projects we perpetuate this mantra of, “Do right by the customer”? In Episode 116 of The DYOJO Podcast, we will review whether this mindset leads to the positive project outcomes that all parties are looking for.
In Episode 116 of The DYOJO Podcast
0:00 The customer isn't always right
1:32 Restoration contractor convention
2:45 Do right by the customer - construction scope of work
8:18 Making the impossible possible
13:40 Do right by the customer - insurance scope...
2024-04-0424 min
The DYOJO Podcast115 Property Restoration and Insurance Claim Contractors ConventionIn this episode of The DYOJO Podcast we share tips for making the most of the Restoration Industry Association (RIA) annual convention and expo. This year it will be in Dallas, Texas, April 8 - 10, 2024. Watch and listen for several Passport Stops that will help you elevate your mindsets and habits as a contractor specializing with insurance claims and disaster recovery.
In Episode 115 of The DYOJO Podcast
0:00 Industry Issues & Drama
4:48 Passport #1
9:57 Passport #3
14:07 The DYOJO Audiobooks
16:37 Passport #4
19:12 Passport #5
20:57 Passport #6
23:34 Passport #8
26...
2024-03-1437 min
The DYOJO Podcast114 No One Wants to WorkIn this episode of The DYOJO Podcast we review an interesting scenario where a podcast host gets called out or canceled for comments made regarding paid time off on Tik Tok. By doing so, we unravel some of the ways employers and employees can create better outcomes in the workplace. We confront mindsets and habit from old school mindsets, young professionals, and leadership catchphrases.
In Episode 114 of The DYOJO Podcast
0:00 No One Wants to Work
5:07 Should Employees Give a Reason for PTO?
9:42 Podcast Host Called Out by Employee
15:02 Management Echo Chambers
21:49 Did You Get Canceled, Or...
2024-02-2926 min
The DYOJO Podcast113 Learning from Job Description and Interview FailsBusiness owners and managers complain about the lack of quality applicants and employees who won't stick around. We take a look at some examples of terrible job descriptions for ways construction professionals can better navigate the recruitment process. We will also review some clips of hilariously bad job interviews for ways modern businesses can better connect with young professionals.
IN EPISODE 113 of THE DYOJO PODCAST:
0:00 Worst Job Interviews
5:51 Designing a Company Around Values with Al Erisman
8:19 The Shingle Principle
13:12 Tips to Prepare for a Job Interview
14:37 Terrible Job Descriptions
24:10 P2T Chapter 5 Audiobook
Clips were...
2024-02-1531 min
The DYOJO PodcastStanding Out in a Job Interview - Tips for Employers and EmployeesFor those of you watching, who are actually preparing for an interview, we will help you Prepare 2 Thrive. For those business owners, managers, parents, and educators, you will want to share this information with young professionals preparing for interviews. What we discuss in this video will help job seekers stand out and thrive in a job interview.
Here are the tips for thriving in a job interview that we share in
P2T: Preparing 2 Thrive in the Modern Workplace
Read and reread the job description
Research the company
Prepare a cover letter and...
2024-02-0805 min
The DYOJO PodcastEp 112 Create a Competitive Business Advantage in 2024IN EPISODE 112 of THE DYOJO PODCAST:
0:00 Old contractor vs New contractors
2:04 Using Xactimate for Insurance Claims
4:02 Understanding Millennials with Tony Canas
9:06 Improving the Hiring Process
13:51 Creating a Pathway to Success
19:05 Preparing 2 Thrive
Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades.
THANK YOU SPONSORS:
EPIC Estimates...
2024-01-1122 min
The DYOJO Podcast111 A Simple Formula for Better Construction EstimatesOur deep thoughts for construction estimators are brought to us this week by Norm Foster in his book, first published in 1961, Construction Estimates from Take-off to Bid. In this helpful book, Mr. Foster reminds contractors that, “A good estimate is built around a good set of quantities and a proper feeling for cost, rather than being a by-product of statistics.” This is the nexus between the art and the science of construction estimating.
If you want better outcomes from your construction estimates, focus on “a good set of quantities” This aligns with what we have termed “Thorough D...
2023-12-0730 min
The DYOJO Podcast110 Record Breaking Charitable ContractorsThis week we will discuss record-breaking efforts by contractors who care for their local communities. We will share some creative ways business owners and managers can connect with clients and engage their employees.
In This Episode #110
0:00 Contractors break charitable record
0:56 Creative community and team engagement
5:40 SOCKTember 2023 results
10:24 Kate Cinnamo on educating young people
14:22 Record breaking sock raising efforts
19:38 Nicole Humber on breaking the glass ceiling
27:31 Thank you to SOCKTember participants and contributors
SOCKTEMBER 2023
2023-11-1632 min
The DYOJO Podcast109 Billions for Construction Rehabilitation from President Biden
Episode 109 of The DYOJO Podcast, we are talking about construction opportunities. Our main story centers around an October 16, 2023 announcement from the White House. This press release outlines new actions on home ownership including $16 billion dollars designated for housing and rehabilitation.
CONSTRUCTION STORIES:
President Biden proposed $16 billion for the Neighborhood Homes Tax Credit, which would result in more than 400,000 homes built or rehabilitated, creating a pathway for more families to buy a home and start building wealth.
The market is in flux right now, especially the housing market...
2023-11-0219 min
The DYOJO Podcast108 Crime & Construction - Contractor Burns Truck to Cover Fraud?
On Episode 108 of The DYOJO Podcast, we are talking about crime and construction. Our main story centers around a burning truck, a missing contractor, and millions of dollars for housing developments being unaccounted for.
STORY:
Today's construction crime, developer Bret Detamore allegedly faked his disappearance for nearly a week and burned his bright yellow Dodge TRX as a potential cover-up for stealing hundreds of thousands, if not millions, from clients near Houston, Texas.
We discuss the timeline and details of this story that started with his wife reporting him missing on Wednesday, June 21, 2023 and the fallout from the many...
2023-10-1917 min
The DYOJO PodcastEp 106 Productivity Part 2 - Accountability & LeadershipEveryone talks about ACCOUNTABILITY, but what does it mean to create it within an organization?
Our guest Geoff Lawson (Auburn, WA) shares his experiences with hiring, training, and developing skilled trades teams. In part two of this discussion on productivity, we will dive into elements such as:
* Developing your leadership skills
* Collaborating with team members to develop standards
* Working with the incoming workforce
* Accountability, training, and team discipline
IN THIS EPISODE:
0:00 Productivity Part 2 with Geoff Lawson
2023-08-2426 min
The DYOJO PodcastBecoming Better ManagersOur guest Geoff Lawson and host Jon Isaacson discuss examples from relational leaders in their career experiences that helped them develop their own approaches to becoming better managers.
Hear more on Episode 105 of The DYOJO Podcast titled Productivity Part 1 - Training and Expectations.
Excerpt from "So, You Want To Be A Project Manager" by Jon Isaacson, available on Amazon (thedyojo.com/book3)
2023-07-2008 min
The DYOJO PodcastContent, Coaches, and CourtroomsIn our latest video from The DYOJO Podcast we discuss three things:
Overcoming the fear of creating content with an article in Property Casualty 360
Working with the right mentors with Whitney Wiseman
Becoming an industry expert with Bob Blochinger
IN THIS EPISODE:
0:00 Content, Coaches, and Courtrooms
0:48 Half-assed contractors - do you agree with Whitney?
2:46 Overcoming the fear of creating content with an article in PC360
4:40 Working with the right mentors with Whitney Wiseman
7:30 Becoming an industry expert with Bob Blochinger
Thursdays are for The DYOJO Podcast - helping contractors shorten the...
2022-12-0813 min
The DYOJO PodcastEp 94 The Roadmap to Expertise with Bob Blochinger“An expert is somebody who knows what he's talking about through experience, training, and education. You cannot become an expert without all three.” - Bob Blochinger
As a guest for Episode 94 of The DYOJO Podcast, Bob Blochinger shares his thoughts on the roadmap to expertise. For a professional to seek and achieve expertise, they need to be able to:
Determine whether the information is reliable
Apply a scientific approach to their journey
Demonstrate a mastery of relevant knowledge
From his own experience Bob states, “Whatever questions, or problems, or whatever exi...
2022-12-0132 min
The DYOJO PodcastWhat are you, stupid?What is the opposite of stupid? An expert.
How then does one become a subject matter or construction industry expert?
In this brief video, a promo for Episode 94 of The DYOJO Podcast, "Bavarian" Bob Blochinger shares his thoughts on what it means to be an expert. Bob believes in a triangle of success, "Expert is somebody who knows what he's talking about through experience, training, and education." As a member of the infamous Moisture Mob, Bob reminds all industry professionals, "You cannot become an expert without all three."
2022-11-2403 min
The DYOJO PodcastBe there or be square - Winter Break January 2023 and THREE exclusive DYOJO eventsTune in to The DYOJO Podcast for some exciting news about THREE EXCLUSIVE EVENTS:
Check out TheDYOJO.com/blog for information and links:
1. Eventbrite Link for the LIVE recording of The DYOJO Podcast on Thursday, November 17, 2022 at 12pm PST - Guests include Pete Consigli, Bob Blochinger, IAQ Josh Winton
2. The DYOJO Watchdogs Neighborhood Cardigan Party on Monday evening, January 23, 2023 in Naples, Florida - an opportunity to meet some of the historic figures who have built up the property restoration and the building science industries.
...
2022-11-1006 min
The DYOJO PodcastEp 93 Contractors behaving badly? RJC vs. AISD part 2The DYOJO Podcast introduced a series of episodes covering the lawsuit between Robert Jordan (RJ) Construction and the Arlington Independent School District (AISD). According to RJC they brought suit for underpayment of a 2021 emergency response at Sam Houston High School in Arlington, Texas following the aftermath of Winter Storm Uri. We are diving into the court documents and internet content to draw out the lessons contractors can learn from this unfortunate experience.
In episode 92, the DYOJO team and guests introduced the preceding events and the outline of the case currently being litigated in the court...
2022-11-0324 min
The DYOJO PodcastSOCKTember 2022 Winners & Plans for Next YearRestorers Raise OVER 57,000 Socks for Local Charities
If a few local contractors combined forces to ask friends, vendors, and service partners to donate pairs of NEW socks, how many could they raise? In 2020, professionals from various industries in Washington state assembled five teams to test the concept of competitive sock-raising for local charitable organizations. Originally, this group of do-gooders thought it would be awesome to raise and donate over 1,000 pairs of socks. They discovered that they had a simple, and scaleable idea, that brought teams together, elevated spirits, and made an impact in their local communities.
2022-10-2706 min
The DYOJO PodcastEp 92 Contractor bankrupted by storm response, RJC vs AISD part 1An unexpected winter vortex rips through Arlington, Texas in February 2021 causing incredible damage throughout the South. Contractor Erick Hernandez who works in the Houston area notes that in the days prior everything seemed normal. Like many Texans, Erick was scrambling to save his home from the effects of freezing conditions and widespread lack of power.
RJ Construction (RJC), a local contractor, hears of damage sustained at Sam Houston High School. According to owner Robert Jordan, "My company sprung into action. Over the course of days, near round-the-clock work, Sam Houston was dried in and d...
2022-10-2024 min
The DYOJO PodcastEp 91 What Is A Contractor's Time Worth?Contractor, if YOU do not value YOUR time, no one else will.
Contractors must value their time. Contractors must set a precedence so that the customer will value their time. A customer will waste a contractor's time without thinking twice about it. Some of them don't care, but many of them don't understand. You must understand the real costs that go into all of your services, including things that you think are good marketing items such as offering FREE estimates.
How often does a contractor write an estimate only to...
2022-10-0624 min
The DYOJO PodcastThey Hired a Cheaper Contractor?!What Contractor Isn't Familiar With This Frustrating Story...
A contractor takes a call for service from a new client. After a brief conversation, they set up a time to inspect the customer's home. The contractor drives to the worksite (30 minutes*). While onsite the contractor spends 30-60 minutes* discussing the project with the customer, performing a detailed inspection of the conditions, taking measurements, documenting scope items, and listening to what the customer wants to have completed. The contractor drives back to their shop (30 minutes*). The contractor spends at least 30-60 minutes* researching products, creating an...
2022-10-0104 min
The DYOJO PodcastThe Myth of Free EstimatesThere's a lot of back and forth on socials about whether contractors should be charging for estimates. Before we can argue this point, we need to define a few terms.
Estimate. An estimate is also known as an informed guesstimate; a rough (non-binding) verbal quote based upon the parameters provided.
Proposal or bid. A declaration of the scope and estimated cost (binding) based upon a greater level of detail, typically following a site inspection by the bidder.
If you provide something verbal, an educated guess of an estimate, based upon rough details provided by the cli...
2022-09-1503 min
The DYOJO PodcastEp 89 Pain Points & Profitability: Project LifecyclesAs an entrepreneur in the skilled trades, what do you want?
You want to feed your family.
You want your business to have a fighting chance at success.
You want to compete year-to-year.
For Episode 89 of The DYOJO Podcast, we discuss Profitability, Project Lifecycles, and introduce the Letter of Intent (LOI) as we grow our businesses.
As we discussed in a prior episode (86) the client intake process starts a chain of COMMUNICATION that will set your team down the right path for clear and consistent DOCUMENTATION. As a business owne...
2022-09-0824 min
The DYOJO PodcastEp 88 Business Catchphrases Are Killing Your Growth with Josh ZolinIn this podcast conversation with Josh Zolin, I asked our guest if there was a recent business or leadership catchphrase that bugged him, without skipping a beat he said,
"Yes! Give it your best effort."
Josh is an advocate for helping young people recognize opportunities in the skilled trades, which is the impetus behind his book and podcast, both by the same name, Blue is the New White. As prominent as he has become as an author, podcast host, and speaker, Josh is also the owner of the rapidly growing WCE in Phoenix, Arizona where...
2022-08-2548 min
The DYOJO PodcastShould Leaders Measure Results or Effort?For the upcoming Episode 88 of The DYOJO Podcast, we have a conversation with a returning guest who shared a thought-provoking question that I believe all leadership teams should consider, “Which is more important, effort or results?”
Josh Zolin is an advocate for helping young people recognize opportunities for gainful employment and career development within the skilled trades. This passion is the impetus behind his book and podcast, both by the same name, Blue is the New White. As prominent as Josh has become as an author, podcast host, and speaker, he is also the owner...
2022-08-1806 min
The DYOJO PodcastThe DYOJO Insurance Claims StandardThe DYOJO Insurance Claims Standard is a guiding principle that will assist owners, managers, and aspiring professionals to train their mindset and habits for success in the property restoration industry.
"Restore the property to resemble pre-loss conditions, with materials of like kind and quality; no more and no less."
The content of this audio is adapted from Chapter 1 of Jon Isaacson's latest best-selling book, How To Suck Less At Estimating: Habits For Better Project Outcomes. The same content will SOON be released as a training course through the Restoration Te...
2022-07-2113 min
SearchcastOnward: 40 Years of Impact | An IM Conversation with John Isaacson, Vivian Brocard, and Ericka MillerIn honor of Isaacson, Miller’s 40th anniversary, Chair John Isaacson, former President Vivian Brocard, and current President + CEO Ericka Miller sat down with Rhett Sosebee, Recruiting Manager, to reflect on IM from 1982-2022 and look toward the future of the firm. This special edition of Searchcast features highlights from this conversation, including personal anecdotes from each leader as well as their aspirations for the firm.
2022-06-2318 min
The DYOJO PodcastEp. 83 Asbestos and Mold Testing for Home RepairsThe DYOJO Podcast
Asbestos and Mold Testing for Home Repairs
Season 3, Episode 83
To start off we discuss the TWO THINGS your company needs, no matter how big or small, to be successful 1) Happy Customers and 2) Profitable Projects.
Resource - thedyojo.com/chart
We discuss the importance of identifying and mitigating hazards during water and fire damage restoration projects. There are broad rules such as those in the OSHA General Duty Clause, "The General Duty Clause from the OSHA Act of 1970 requir...
2022-05-2656 min
The DYOJO PodcastMarketing, Winning, & Completing Large Loss Insurance ProjectsLarge loss specialist and trainer Jim Thompson sat down with Jon Isaacson to discuss his life experiences and the content of his new book, “My Life Is One Disaster After Another.” Jim started from the ground up as a public adjuster, moved into cleaning and property restoration, before taking some time away to work with NASA (yes, THAT NASA).
Jim didn’t think he would return to the industry but found something he enjoyed training local contractors to market, win, and complete large losses. Projects for commercial, residential, industrial, and catastrophic disaster response, Mr. Thompson has done it all...
2022-04-0111 min
The DYOJO PodcastCreating Videos and Content for Your Business (SSC 020)Have you considered making videos for your business to share on YouTube or social media platforms but you are worried that they may be too cringe? Embrace the suck. As Paul T. Long says, "People bank [insert your business] with people." When he was deciding whether or not to create content for his business he considered:
Start with educating the public on the value of your products and/or services
Combine that with finding a way to help them work through the standard procedures of your business that you have to repeat the most
For...
2022-03-1119 min
The DYOJO PodcastEP 77 Insurance Claims Pricing Games, Resources for Contractors and ConsumersContractors and consumers are tired of the Squid Games that insurance carriers play when they make up their own arbitrary rules for estimating and releasing funds for work performed.
In this episode of The DYOJO Podcast we will addresss some of these pricing games, including the use of New Construction Pricelists being applied to restoration and remodeling projects.
Restoration industry peers Tony Yost (St. Paul, MN), David Dickerson (San Francisco, CA), Ben Justesen (Moses Lake, WA), and many others will join us to discuss this issue and some new reso...
2022-02-2455 min
The DYOJO PodcastEp 73 Using Mechanics Liens to Secure Payment as a ContractorThe DYOJO Podcast
Using Mechanics Liens to Secure Payment as a Contractor
The DYOJO Podcast Season 3, Episode 73
Guest: Ben Cushman, Deschutes Law Group (Olympia, WA)
Liens are an important resource to aide the contractor in securing payment for the work that they perform. Unfortunately, many general and restoration contractors have expressed some reservations regarding using or enforcing Mechanics Liens. As contracts lawyer Ben Cushman, shares in this video, "Liens are the best security a contractor has for non-payment, and it provides all kinds of strong remedies."
2021-12-3016 min
The DYOJO PodcastEp. 72 Millennials + Workplace Culture + Guest Host Pete ConsigliThe DYOJO Podcast
Millennials + Workplace Culture + Guest Host
The DYOJO Podcast Season 3, Episode 72
Guest: Samantha and Mimi from AEML Laboratories (Pompano Beach, FL)
We shot some on-location footage at AEML Laboratories in beautiful South Beach, Florida. Pete "The Global Restoration Watchdog" Consigli and I were on a planned road trip following the 2021 Restoration Industry Association Convention. We planned to meet up with AEML founder Ron Mazur to tour the facilities and get a sneak peek for Winter Break 2022 - The Florida Mold Conference.
As we met...
2021-12-0933 min
The DYOJO PodcastThe Art and Science of Insurance Claims EstimatingWriting an estimate should be a blend of art and science.
As an estimator, you will utilize equal parts scientific and artistic approaches if you want to set yourself apart from the status quo.
The Science of Estimating
The science of estimating includes growing your knowledge base so that you understand what you are bidding on, how you will approach the project, and why you use certain items to construct your estimate. In the world of insurance claims mitigation and repairs, this often means lear...
2021-11-2508 min
The DYOJO PodcastOverhead and profit for insurance claims - markup vs. margin (TDP 71 Clip)Ben Justesen and Jon Isaacson discuss the difference between markup and margin as it relates to overhead and profit.
Don't get stuck holding the bag at only 16.67% margin with a 10% + 10% (20%) markup for overhead and profit (O&P).
This is a clip from The DYOJO Podcast, Episode 71 - The Xactimate Sessions File 005.
TheDYOJO.com/listen - Watch on YouTube or Listen on Spotify and Apple.
2021-11-1108 min
The DYOJO PodcastEp. 71 Improving as an Xactimate estimator with Ben Justesen XM8 File 005The Xactimate Sessions
from The DYOJO Podcast
File 005 - Improving as an Xactimate estimator
The DYOJO Podcast Season 3, Episode 71
Guest: Ben Justesen, Enlightened Restoration Solutions (ERS) and Just Right Cleaning and Construction (JRCC)
Ben Justesen runs a multi-office property restoration company, Just Right Cleaning and Construction (JRCC) based out of Moses Lake, Washington. Like many water and fire damage estimators, he was frustrated with getting his estimates rejected and struggling to make a profit on projects. Ben spent years developing the process that he now teaches through...
2021-11-0429 min
The DYOJO PodcastThis Thursday Ben Justesen joins us for TDP 71 to discuss becoming a better insurance claims Xactimate estimator (Clip)This is a clip from The DYOJO Podcast Episode 71 with guest Ben Justesen who discusses tips for improving as a Xactimate estimator.
This is File 005 for our series The Xactimate Sessions.
The full episode will premier Thursday, November 4, 2021 at 9am PST on YouTube, Spotify, Apple podcast, and elsewhere.
ANNOUNCEMENT: Book #3 from Jon Isaacson, The Intentional Restorer, So, You Want To Be A Project Manager? Is NOW available for Kindle Pre-Order, it will be published 11/11/2021 - thedyojo.com/book3
Are YOU a professional in the skilled trades who want to advance your career through...
2021-11-0100 min
Search & ReplaceRobert IsaacsonIs The Great Resignation a result of people in the workforce looking for meaning in their work post-pandemic? Executive Coach and leadership consultant Bob Isaacson explores why meaning in our work is important and why we need it to thrive and motivate us to succeed. Many went back to graduate school during the pandemic and need to connect to a more profound sense of meaning as they are looking to rejoin the workforce. Join us on this episode as Search and Replace looks at what happens when people take radical action aligning their careers with their passions.To...
2021-10-2707 min
The DYOJO PodcastEp. 69 Efficient and consistent Xactimate reviews with Chris Tilkov XM8 File 004The Xactimate Sessions
from The DYOJO Podcast
File 004 - Efficient and consistent Xactimate reviews
The DYOJO Podcast Season 3, Episode 69
Guest: Chris Tilkov, Ask AiME
How do we scale our ability to create constantly high-performing Xactimate estimates? Chris Tilkov joins us on The DYOJO Podcast to share his experiences working his way from the ground up as a restoration technician, to estimator, and then to team leader training and reviewing estimates for multiple estimators in a large organization. Chris talks about the challenge of scaling your efforts to consi...
2021-09-0236 min
The DYOJO PodcastEp. 68 Fake it until you Xactimate it - The XM8 Sessions File 003The Xactimate Sessions
from The DYOJO Podcast
File 003 - Fake it until you Xactimate it
The DYOJO Podcast Season 3, Episode 68
Guest: Nick Sharp, Consulting Specialist at Reets Drying Academy
If you can't estimate, you become a trainer. Right? Nick Sharp joins us on The DYOJO Podcast to share his experiences from cleaning carpets to learning to fake it until he made it as a reconstruction estimator. Nick shares how his positive mindset and consistent work ethic helped him to progress in his property restoration career. As Nick says...
2021-08-1945 min
The DYOJO PodcastWhat is this SOCKTember 2021 non-sense I keep hearing about?Last year, in the middle of the shutdowns, we hatched a crazy idea to bring our friends, peers, and clients together to have some fun while doing some good in our local communities. The DYOJO Podcast launched SOCKTember as a competitive NEW sock-raising challenge. This year competitive NEW sock-raising teams are assembling to challenge each other for the title of 2021 SOCKTember Champion and hoist the trophy at the end of the season.
SOCKTember is a great event for:
Escalating client outreach
Elevating employee engagement
Expanding community partnerships
When is the SOCKTember NEW So...
2021-08-0304 min
The DYOJO PodcastHow to go toe-to-toe with a contractor and win every time during insurance claims negotiationsJon Isaacson, The Intentional Restorer, was invited to present a breakout session for the 2021 IA Path Virtual Job Fair.
What is the IA Path Adjuster Job Fair?
The IA Path Adjuster Job Fair is an online platform for adjusters and companies looking for adjusters to find each other. This is adjuster-specific networking designed for insurance adjusters and those looking to recruit and hire insurance adjusters.
https://virtual.adjusterjobfair.com
This is a twice-annual event. Dates for the two upcoming events are,
* January 10th-12th 2022
* July [TBD] 2022
This...
2021-08-0247 minThe DYOJO PodcastThis book helped me to advance my career as a water damage technician into project managementAre you a water or fire damage technician in the property restoration industry who feels hopeless when it comes to career growth and development?
We had the pleasure of discussing how one young man in Oregon utilized the principles outlined in Jon Isaacson's, The Intentional Restorer, book Be Intentional: Estimating to realize that he had the skills, abilities, and newly found confidence to pursue an advanced position.
Chris shares how this book helped him with:
Simple tips to advance your career in property restoration.
Gaining confidence in the skills and abilities you have learned and...
2021-05-3119 min
The DYOJO PodcastSSC 018 Surprise and delight your team members with Josh DunnSouth Sound Connection (SSC) LIVE 018
Season 2 "Made in the South Sound"
Recorded LIVE - Tuesday, May 4, 2021 at 9am PST
SSC LIVE is brought to you by The DYOJO Podcast and All American Restoration Services (Tacoma, WA).
We opened with a reading from Be Intentional: Culture, How the Small Things Enhance or Undermine Your Culture, co-authored by Jon Isaacson.
John Stearns was nice enough to include The DYOJO and AARES in an article published Feb 9, 2021 "Maintaining Workplace Culture" in South Sound Business Magazine.
GUEST
Josh Dun...
2021-05-0520 min
The DYOJO PodcastSSC 017 Developing local partnerships and win-win business relationships with Paul T. LongSouth Sound Connection (SSC) LIVE 017
Season 2 "Made in the South Sound"
Recorded LIVE - Tuesday, April 27, 2021 at 9am PST
SSC LIVE is brought to you by The DYOJO Podcast and All American Restoration Services (Tacoma, WA).
Recap of our discussion with Nancy Giacolone, "Recipe of Success" with employee retention through creative benefits and having "The Courage to Change" (SSC LIVE 016).
Local treasure, Tammy Birklid (Merit Construction) will be our guest for The DYOJO Podcast. She presents her thoughts on becoming an emp...
2021-04-2721 minThe DYOJO PodcastEp 53. Personal and professional financial strategies to CAPitalize on your goalsPro vs. Joe 011 LIVE, the podcast within The DYOJO Podcast - recorded Saturday, March 13, 2021.
Hosted by Jon Isaacson "The Pro" and Bryan Close "The Joe", the dynamic duo discusses the ups and downs of transitioning your company into property insurance damage repairs. These discussion are both casual, often conducted while the hosts enjoy a nice cigar, whiskey and/or a local craft brew; as well as deeper dives into topics with guests who are subject matter experts. If you are considering starting a water or fire damage restoration company, you will find a lot of value in t...
2021-03-181h 13The DYOJO PodcastEp. 51 Can old dogs (like you) learn new tricks with David OlsonThe DYOJO Podcast LIVE Episode 51 with David Olson - Can old dogs (like you) learn new tricks?
The DYOJO Podcast is sponsored by Be Intentional: Estimating, written by Jon Isaacson, The Intentional Restorer, to help teams develop the right mindset and habits for documenting, estimating, and producing consistent outcomes for insurance claims projects. Available in Kindle and paperback
OPEN
Ryan Strickland, Franchise Owner, Fayetville, North Carolina
Cooking gators and celebrating your crew
GUEST
David Olson, General Manager, Seattle, Washing...
2021-03-081h 06
The DYOJO PodcastEp. 46 Be a Healthy Skeptic with Ken LarsenThe DYOJO Podcast LIVE w/ Ken Larsen CR WLS FLS CLS CMP CSDS (Episode 46)
This was recorded LIVE on Thursday, January 14, 2021 at 830am PST.
The DYOJO Podcast will be switching to a LIVE format, with episodes releasing Thursdays at 9am PST - www.youtube.com/thedyojo - also broadcast to Jon's LinkedIn and Facebook.
This show is sponsored by the NEW BOOK from Jon Isaacson and a collaboration of talented authors - Be Intentional: Culture - AVAILABLE NOW in Kindle and paperback through Amazon - www.thedyojo.com/book2
Ken states his...
2021-01-211h 12
The DYOJO PodcastEp. 39 Thriving not just surviving with Shannon Tymosko of Kickass CareersShannon Tymosko, aka Lady Voltz, electrical apprentice and ambassador for Kickass Careers, joins The DYOJO Podcast to discuss empowering yourself and your team to thrive not just survive.
Shannon went to college, earned her degree and worked for 10 years, eventually promoting to management but wasn't thriving personally or financially. A friend invited her to assist with a kitchen remodel and she got the bug for the skilled trades. Even after she pursued her first courses in the trades she met obstacles to employment until arriving in the electrical apprenticeship at the YWCA.
Topics for The D...
2020-11-231h 29
The DYOJO PodcastEp. 38 I'll Show You How To Do It with Chris StanleyChris Stanley, prolific writer and founder of IA Path, joins The DYOJO Podcast to discuss claims from "the other side"
Chris went from never having changed his own oil to learning automotive appraisal and claims adjusting. His father-in-law became the Mr. Miyagi to his Daniel-Son (this is a Karate Kid reference for our younger audience), teaching him the ways of the independent adjuster.
Topics for The DYOJO Podcast Ep. 38 include:
Question #1 - What do contractors not understand about the claims adjusting process? Chris shares that this is a people business. He says the key...
2020-11-161h 31
The DYOJO PodcastEp. 37 Lessons learned the hard way with Andy McCabe PVJ 009Andrew G. McCabe, aka The Godfather of Remote Estimating, returns to The DYOJO Podcast Episode 37 to discuss Lessons Learned the Hard Way.
Andy was a guest on Episode 5 sharing his thoughts on innovation in relationship to his experiences with Matterport and other technological advances for construction scoping and property restoration estimating. During this Pro vs. Joe discussion, Andy shares some funny and harrowing stories, including being called in by the State of Oregon Insurance Board. Bryan digs a bit deeper into the question of whether or not contractors should charge a fee for their insurance claims estimates.
2020-10-261h 54
The DYOJO PodcastEp. 36 "Go learn it" and 20 years of business startup lessons with Lisa LavenderLisa Lavender, like many in the skilled trades, wears SEVERAL hats.
On Episode 36 of The DYOJO Podcast she shares some of her keys to success and the lessons learned along the way of her 20 plus year career in construction and training.
Lisa has a monthly column in Restoration and Remediation Magazine (R&R), Restoring Success, where she regularly drops tidbits of wisdom on her readers. Her passion for the property restoration industry, training the next generation of leaders and continuing to build a strong culture is apparent in everything she...
2020-10-191h 12
The DYOJO PodcastEp. 35 David Princeton returns to dispel some rumors and set the facts straight about COVID claimsThey call Jon Isaacson "The Intentional Restorer", but our guest David Princeton of Advocate Claim Service, proves why Jon is not called "The Factually Accurate Restorer".
This is the second half of a discussion with David for Pro vs. Joe 008, following Pro vs. Joe 007 (aka The DYOJO Podcast Episode 32).
For this discussion, David, Jon and co-host Bryan Close review some of the recent cases involving COVID-19 insurance claims disputes between carriers and their clients. David draws deep from his well of insurance nerdery to drop some knowledge on the audi...
2020-10-121h 05
The DYOJO PodcastEp. 34 Idan Shpizear shares how growing your business starts with developing yourselfIdan Shpizear, CEO of 911 Restoration "The Fresh Start Company" discusses:
The story behind his first book, Get Out of the Truck, and how he enjoys encouraging entrepreneurs to pursue their dreams by sharing his experiences doing things the hard way.
Idan believes that too often we OVER estimate what we can accomplish in one year, leading to frustration and burnout. But, we also UNDER estimate what we can achieve in 5-10 years as we build to our vision.
As his company has scaled, Idan understands that the organization cannot evolve beyond his investment in his personal development as w...
2020-09-281h 36
SearchcastGreater Awareness Will Lead to Greater Support | An IM Conversation with Tanya Jachimiak and Oren GriffinRebecca Kennedy, a partner specializing in the recruitment of functional leadership for higher education and nonprofit organizations, sits down with Tanya Jachimiak, Associate Vice President of the Office of Civil Rights and Title IX Education and Compliance at Michigan State University, and Oren Griffin, senior advisor at Isaacson, Miller and specialist in the areas of employment law, civil litigation, alternative dispute resolution, and higher education. The three discuss the evolution of Title IX and Civil Rights positions in higher ed, the implications of new regulations on the future of the field, and how the calls of racial justice in...
2020-09-2500 min
The DYOJO PodcastEp. 33 How unleashing creativity can cause your profits to soar with Stephen HarringtonStephen Harrington, of Cross Insurance and The Diva of Insurance, joins us to discuss:
His unique employment agreement that has led to grow for all parties
The importance of unleashing creativity at work as it helps the organization, the team and the employees
Specializing in something no one else wants to do can be a great career hack for yourself
Stephen is an insurance nerd, specializing in data cleaning and recovery in addition to working full time as the Chief Operations Officer for Cross Insurance. We discuss how positive the results can be when those...
2020-09-211h 31
The DYOJO PodcastEp. 32 David Princeton discusses solutions for home and business owners with coverage issuesWe had such a good time that this episode had to be split into two segments. My editing program would not allow me to release this as one long "Joe Rogan" style episode.
Pro vs. Joe 007 - Part 1 with David Princeton of Claim Advocate Service joins us all the way from Wisconsin to discuss: *
The difference between a public adjuster and a claims advocate
Options for home and business owners dealing with coverage issues
Thoughts on contractors charging for estimates which include screening your clients, clarifying the process and communicating your value
Tips for home...
2020-09-141h 22
The DYOJO PodcastEp.31 Developing a better people process leads to better outcomes for all with Step Up 2 SuccessLeading others requires a unique skill set that has to be developed over time. Every day we see people thrown into management without any training and little support.
Our guests, Megan Biever and Kelsey Isaacson, of Step Up 2 Success, share their experiences with Positive Behavioral Interventions and Supports (PBIS). This is utilized in schools to help students who have need for additional measures to empower them to achieve. Many managers feel like they are babysitting. We discuss ways to rise above that mentality and implement a structure for making ongoing progress toward you goals. When...
2020-08-311h 24
The DYOJO PodcastWho's responsible for common sense in your organization?In this audio bonus created by and starring Jon Isaacson, The Intentional Restorer and acclaimed author of Be Intentional: Estimating, we break down the cognitive dissonance associated with “common sense”.
Using the example of a manager being upset that a technician did not strap down a piece of expensive equipment in a property restoration company as a springboard to understanding where the cause of these production issues originate.
We take clips from The DYOJO Podcast with Elan Pasmanick who operates his mobile equipment repairs service, Born to Repair, in San Dieg...
2020-08-2722 min
The DYOJO PodcastEp. 30 Achieving your dreams by developing a financial strategy with Terrilski Davis
Simple tips to help you understand how to build wealth.
Key strategies for entrepreneurs to set their business up for success.
Ways that owners/managers can help their employees understand money.
Terrilski Davis, Sr. is a Veteran Business Owner and Entrepreneur who specializes in assisting first time home buyers, veterans and entrepreneurs secure approvals and lending when they need it the most. His company Platoon 720 help with business and personal credit solutions.
Terrilski drops some insightful and practical financial tips to help yourself, your business and your team reach your goals. As Te...
2020-08-241h 09
The DYOJO PodcastEp. 29 The long process of regulation for an industry association with Gordy PowellWhat do you know about government regulations for a trade or industry?
Gordy Powell long believed that clients in need of trauma scene clean up services would benefit from industry standards and on August 4, 2020, his five year passion project came to fruition with Georgia House Bill 417 being signed into law.
Mr. Powell believes strongly that regulation is a step in the right direction for raising the bar in his industry segment and projecting consumers from predatory service providers. While Gordy Powell and his business partner Doug Cunningham, both of Georgia Clean, were the power duo that helped get this ball into t...
2020-08-171h 13
The DYOJO PodcastEp. 28 Do we care about price more than our customers with John DowneyThe ups and downs of running a multi-generational family business and finding your own way as an entrepreneur.
For The DYOJO Podcast Episode 28, we are joined by the Executive Director of the Cleaning Industry Research Institute (CIRI) and creator of Cleanfax Magazine, John Downey.
John shares his experiences with:
* Building up, tearing down and pivoting your core business
* Tips for keeping business and family separate as an entrepreneur
* Developing your technical skills in the science of property restoration and carpet cleaning
* Engaging...
2020-08-101h 47
The DYOJO PodcastEp. 27 Creating value when working with property managers Pro vs. Joe 006Bryan shares his pro level experiences working in the world of commercial property management. As it is our goal at The DYOJO Podcast to inform and entertain you (INFOtainment), property restoration professionals will find this discussion to be relevant in their efforts to provide value to property managers.
Tips, tricks and best practices for increasing your work opportunities with property managers include:
1. Identifying those property managers with whom you DON'T want to work with is as important (if not more) than determining those with whom you DO want to work with. As Jon frequently says, "The best time to fire a c...
2020-08-031h 48
The DYOJO PodcastEp. 26 Playing nice in the insurance claims sandbox (rather than making it a litter box) w/ Ed FogleEd Fogle spent years working in property restoration and learning the skills of water damage mitigation and repairs prior to joining "the other side" as a third party consultant (TPC).
We do our best to have a civil conversation with Ed, even though he plays for "the other team". You wont' want to miss the back an forth on The DYOJO Podcast Episode 26 as we discuss how to play nice in the sandbox, rather than turn it into a litter box. Ed shares his experiences working for family owned construction companies, large franchise operations and the same regional company that I wo...
2020-07-271h 18The DYOJO PodcastPodcasts for personal and professional developmentSince 2017, casual podcast listening has risen by 37.5% over the last three years and according to Convince and Convert, 37% of Americans listen to podcasts monthly. We share some of the podcasts that we are aware of that touch on career, leadership and professional development within the property restoration, construction and insurance community.
IAQ Radio - IAQ Radio is the OG of the property restoration web based audio content. Joe “Radio Joe” Hughes and Cliff “The Z Man” Zlotnik host the show, which is recorded live every Friday at noon Eastern Standard Time. “Every week we interview experts from the indoor air qual...
2020-07-2319 min
The DYOJO PodcastEp. 25 Fear and loathing in social media with Michelle BlevinsThe Michelle Blevins shares her experiences with communicating, branding and innovating through the various mediums available to all property restoration, construction and insurance professionals. Rather than approaching social media with fear and loathing, for the DYOJO Podcast Episode 25, we discuss various approaches to thriving by building a clear culture, developing a consistent product and communicating what makes your organization unique.
Michelle Blevins in the editor in chief of Restoration and Remediation Magazine (R&R), she is also a recruiter for Wylander Solutions and she is one of the few professionals we have had on th...
2020-07-201h 17
The DYOJO PodcastEp. 23 Uncovering the dark truths of working with adjusters with Kirk MatthewsKirk Matthews, owner of Oregon Valley and Coastal Claim Service, joins us for The DYOJO Podcast Episode 23 to discuss his experiences as both a captive and independent multi-lines insurance adjuster.
Kirk shares some of the common mistakes that he see slowing down the estimate review process as well as hinder contractors from developing relationships with carriers and adjusters. We have a candid conversation about ways that property restoration contractors can work towards better outcomes with insurance representatives for the good of themselves and their clients.
There is no conspiracy or...
2020-07-061h 17
The DYOJO PodcastCan you actually make more as an owner by being transparent and sharing your profits?Skylar Lewis, CEO of Superior Restoration and founder of Rise Up Kings, shares some of his lowest lows and the process through which he rose from those depths to be a stronger leader and build a better organization.
Skylar shares how being transparent with his companies financials has opened up new opportunities for organizational growth. By assigning every team member a line item in the budget that they report on, are responsible for and bonus based upon team performance, he has seen returns on employee engagement and profitability.
Let Mr...
2020-07-0212 min
Listen up! With Mr. IListen Up! Episode 58: Carl Oscar Isaacson In honor of father's day, Mr. I talks about his daddy, Carl Oscar Isaacson. Who was he, and what made him special?
2020-06-2608 min
Dispatches from JapanJAJ20: Carl Oscar Isaacson I know I missed father's day. But I wanted to share about my daddy, Carl Isaacson. I miss you, daddy.
2020-06-2220 min
The DYOJO PodcastEp. 21 Pro vs. Joe 004 - Motivating your team with visionWhether you are leading your team through a transition, like Bryan and Brandon are at All American, or you are trying to develop a culture that represents your values, being transparent is key. Clear communication with your team is the essential element for building a sustainable foundation within any organization. As people in a position of leadership, you need to have the awareness of how you communication and whether your process aligns with your vision. Do you as the leader walk the talk?
Bryan and Jon discuss various ways that they have had to im...
2020-06-181h 58
The DYOJO PodcastEp. 19 Leading yourself first with Skylar LewisThe DYOJO Podcast Episode 19
Leading yourself first so that you can better lead others with Skylar Lewis, CEO of Superior Restoration (Temecula, CA) and founder of Rise Up Kings.
Highlights
* Tips for increasing sales while being authentic
* Taking ownership as a leader and making things better
* Transforming your business by transforming your leaders
* Becoming a transparent operation and the return on investment
On The DYOJO Podcast Episode 19, Skylar and Jon discuss the importance of authenticity in sales.
Skylar believes that all entrepreneurs and aspiring professionals should...
2020-06-0850 min
The DYOJO PodcastEp. 18 Pro vs. Joe 003 - The growing pains of a young businessBryan and Jon segue from discussing the Walmart meat truck from Tiger King to Joe Exotic's idea to open a pizza spot on the tiger farm...would you like the all meat special?
* Where do you go when you are looking for a good burger?
* Is In & Out the best chain burger restaurant?
* How about local pizza or sandwich shops?
Bryan recaps a lesson he learned, from listening to The DYOJO Podcast Episode #3 with Ed Cross “The Restoration Lawyer", about proper wiping for clean up services. Jon shares a disgu...
2020-06-011h 27
The DYOJO PodcastEp. 17 Train to obtain with The Tech WhispererThe DYOJO Podcast Episode 17 - Train (your people) to obtain (your goals) with Eric “The Tech Whisperer” Sprague
Does this scenario sound familiar? You hire a young person to join your team, you give them the on boarding speech, a uniform and send them out with the team to learn on the job. Within 90 days, you are frustrated with their progress and you say something to the effect of, “It never fails, these young people [ie Millinnials or Gen Z or whatever moniker is coming next] just don’t get it. Things will never be like...
2020-05-251h 05
The DYOJO PodcastEp. 16 Doing Good in Your Hood - Panel of Small Business OwnersThe DYOJO Podcast Episode 16 - Doing Good in Your Hood
What are some of the ways local leaders and small businesses are finding ways to identify and meet the needs in their communities?
We discuss inspiring generosity in you team, engaging your team with purpose by contributing to your local community, collaborating with partners (including Gary Vee) to source needed items and leading by example when times are tough.
A great point is made by Rick Dancer, the 6' of separation to keep each other...
2020-05-2254 min
The DYOJO PodcastEp.15 No risk = no reward with Denis BeaulieuThe DYOJO Podcast Episode 15 - No risk = no reward with Denis Beaulieu of Alliance Environmental
Denis has a broad base of experience from taking on new challenges. He started as a carpet and upholstery technician working for The Hudson’s Bay company in Canada. Like so many, he found himself thrown into a leadership role and had to discover for himself the best ways to lead people and build a business. When he moved to California he entered the property restoration industry at the time when the mantra was, “Mold is gold.” Tasked with building...
2020-05-181h 06
The DYOJO PodcastEp. 14 - Pro vs. Joe 002 - Powering up with good partnershipsThe DYOJO Podcast Episode 14 - Pro vs. Joe 002
Pro vs. Joe is a collaboration between Bryan "The Joe" Close, Director of Operations for All American Real Estate Services (Tacoma, WA) and Jon "The Pro" Isaacson, Project Manager for 3 Kings Environmental, Inc. (Vancouver & Tacoma, WA). The hosts bring their diverse experiences to this show for your listening pleasure.
Bryan has been in construction, business development and property management for many years but is new to the process of working within the insurance claims paradigm. You will find it refreshing to exp...
2020-05-141h 07
The DYOJO PodcastEp.13 Taking care of your partners with William MendozaTaking care of your partners with William Mendoza from Rockland Restoration and Rockland Fire Water - the first energy drink from the property restoration industry.
I know plenty of restoration professionals who guzzle energy drinks, but Rockland Restoration is the first service company I have heard of who has created their own. Would you be surprised to know that William says they are less expensive to create that you might think, that his company is not one of the mega organizations within the industry and his investment has brought him better results than competitors...
2020-05-1155 min
The DYOJO PodcastEp.12 Leadership motivation from real leaders who lead with Mike Kinney & David SmithThe DYOJO Podcast with Mike Kinney of Coppertop Construction (Eugene, Oregon) and David Smith (currently recovering from a career in property restoration) of Unnamed Software Company (Eugene, Oregon) join host Jon Isaacson, The Intentional Restorer, to discuss a few motivational leadership quotes.
Episode sponsored by Morning Tech Meeting, 6-8 minute daily soft skills training sessions with Eric "The Tech Whisperer" Sprague sent directly to your team members. Mention The DYOJO Podcast for $10 OFF your monthly subscription.
This podcast accompanies The Intentional Restorer May 2020 column from Restoration and Remediation Magazine (R&R) from BNP Media. The article covers several leadership quotes from...
2020-05-071h 10SearchcastSeeing Over the Fence | An IM Conversation with Byron Garrett, CEO of Equal Opportunity SchoolsByron Garrett, CEO of Equal Opportunity Schools (EOS), connects with Ericka Miller, a partner and leader of the preK-12 education and education improvement practice at Isaacson, Miller, to discuss his personal and professional journey to nonprofit leadership. Byron discusses the impact of COVID-19, what drew him to the EOS mission, how he defines equity, and his advice for emerging leaders who aspire to become CEOs.
2020-05-0600 min
The DYOJO PodcastEp. 11 Humor and using Instagram for your business with Water Damage DailyThe question on everyone’s mind - who is the genius behind the daily industry humor doled out on the popular Instagram account Water Damage Daily (WDD). Our guest comes really close to revealing his identity, but we will protect the mystery as it adds to the allure and it’s nice to have a covert outlet for unrestrained observations.
Episode sponsored by The DYOJO Freelance Services. Ghostwriting, blog posts, adapting Youtube videos and presentations into articles, and more. Why write for yourself when you can pay someone else to do it?
Water Damage Daily joins us for The DYOJO Podc...
2020-05-0446 min
The DYOJO PodcastEp. 10 Pro vs. Joe 001 - Branding fails and networkingPro vs. Joe is something new that we are trying at The DYOJO Podcast. We still focus on topics and discussions relevant to the property restoration, construction and insurance industries but with a more laid back tone.
Bryan "The Joe" Close, Director of Operations for All American Real Estate Services (Tacoma, WA) and Jon "The Pro" Isaacson, Project Manager for 3 Kings Environmental, Inc. (Vancouver & Tacoma, WA) bring their diverse experiences to the show. Bryan has been in construction, business development and property management for many years but is new to the process of working...
2020-04-3056 min
The DYOJO PodcastEp. 9 Silica sand and the power of humility - Mark WhatleyWe discuss the Silica Exposure: Regulatory Evolution research white paper published by Actionable Insights and authored by Kevin Hussey (United Fire and Water), Mark Whatley (Actionalable Insights) and Rachel Stewart (Titan Restoration).
Whatley shares a few great quotes:
"Rising tides raise all ships."
By being humble and asking adjusters how he could improve his Xactimate estimating, Whatley has been able to excel in many areas to the benefit of himself, his team and now the network of professionals that he works with through Actionable Insi...
2020-04-2752 min
Cinematic Heartland: A Filmmaking PodcastEp 2: Evaluate Your Career and PivotHave you sat down and evaluated where you are at in your filmmaking career whether you are a writer, director, or actor? Kevin Isaacson walks you through a pivot he performed recently on his own career and what you should be looking for in evaluating your career and if you should make a similar pivot.--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/appSupport this podcast: https://anchor.fm/kevin-isaacson/support
2020-04-2518 min
The DYOJO PodcastEp. 8 Extending the life of your restoration equipment - Elan PasmanickExtending the life of your restoration equipment
Elan Pasmanick of Born to Repair joins us for Three Questions with a Pro to discuss his entrepreneurial journey as a mobile water damage equipment repair specialist.
Elan is The Renaissance Man of Restoration Equipment Repairs as he not only repairs equipment for local San Diego contractors he also composes poetry for his famously entertaining Instagram posts. His business is mobile to better serve the needs of his clients and he has also assisted with repairs of dehumidifiers via video or text.
Mr. Pasmanick shares his...
2020-04-241h 04
The DYOJO PodcastEp. 7 Elevating your Mold Remediation Game - Amy SiedleckiThe DYOJO Podcast Episode 7: Elevating your microbial remediation game
Three questions with Amy Siedlecki, of The Mold Reporters, shares her experiences over the years with how property restoration contractors can provide greater value to clients. As it relates to insurance claims we have transitioned from “mold is gold” to microbial remediation being excluded by most policies.
Amy Siedlecki has been working as indoor environmental consultant for over 20 years and has seen her share of contrasts in the quality of mold remediation services that restoration contractors provide to clients in her ma...
2020-04-2055 minCinematic Heartland: A Filmmaking PodcastEp 1: Introduction to Cinematic HeartlandWelcome to episode one of Cinematic Heartland. I’m your host, Kevin Isaacson, a Midwestern filmmaker with I Like Ike Films. You’ll hear my insights, thoughts, trials, tribulations, and celebrations as an independent filmmaker located in the middle of America. On this episode...IntroductionCoronavirus and the Independent FilmmakerCheck This Out - Cool, innovative, and helpful things for your filmmaking journey.--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/appSupport this podcast: https://anchor.fm/kevin-isaacson/support
2020-04-1817 min
The DYOJO PodcastEp. 6 Better Communication = Better Outcomes - Raymond TittmannThe DYOJO Podcast Episode 6: Raymond Tittmann - Communication with Carriers Raymond Tittmann, of Tittmann Weix, shares his perspectives on the unfolding response to COVID-19 as an insurance coverage and complex litigation specialist.
We discuss Raymond’s background in the labyrinth of insurance coverage law and the complexities of coronavirus. These are interesting times in light of the first case of an insured suing their insurance company for business interruption coverage following the civil authority shutting down local businesses as well as President Trump sharing his opinions about what carriers should be doing to help thei...
2020-04-1636 min
The DYOJO PodcastEp. 5 Innovation is the New Normal - Andy McCabeThe DYOJO Podcast Episode 5: Andrew McCabe - Innovation in Restoration
Andrew McCabe, of Claims Delegates, shares some of the tricks in his toolbag that will help property restoration contractors innovate their way through this pandemic.
We discuss Andy’s background in the property restoration industry and evolution as The Godfather of Remote Estimating. When he took the plunge into being a freelancing remote estimator it was not a concept that many had heard of, especially in the world of water and fire damage repairs.
He shares his experiences with the Matterport 3D scanning camera and how this has helped him to...
2020-04-1339 min
The DYOJO PodcastEp. 4 Facing Adversity as an Entrepreneur - Rick Dancer3 Questions with Rick Dancer
Success, defeat, adaptation and facing adversity as an entrepreneur.
This segment of Three Questions with a Pro will introduce you to Rick Dancer of Rick Dancer Media. He will share concepts that can help property restoration professionals to reap the rewards of investing in their social media efforts and inspire them to keep innovating as the market is always changing. Coronavirus will force many entrepreneurs to dig deep into their ability to be creative with their resources while taking risks that will help them to continue to grow in the face of adversity.
Entrepreneurs are no str...
2020-04-0940 min
The DYOJO PodcastEp. 2 Emergency Management Preparedness & Planning - Edward ColsonEpisode 2 of The DYOJO Podcast
Emergency management for business owners during a pandemic Three questions with Edward Colson, of Ready Northwest, pieces of the COVID-19 puzzle from his area of expertise.
In the Pacific Northwest, prior to the novel coronavirus pandemic, many of those engaging in the discussions around emergency management were focused on a Cascadia earthquake event and/or the potential for volcanic activity. Across the nation, many businesses were discussing measures for addressing active shooter situations.
Edward shares that there are direct threats and hazards, like those listed above as well as indirect hazards. The current strain on our supp...
2020-04-0123 min