Shows
The CX FilesThe CX Files #36 - Dennis WakabayashiLearn in this episode:Why the lump of labor fallacy is fueling unnecessary fear around AI.How to shift your perspective from cost-saving to value-creation in support.The difference between official employment stats and the reality of the shadow economy.Why technology should never be used as a moat to block human connection.How to prepare your team for the inevitable transition into an AI-integrated workplace.Dennis Wakabayashi is a global authority on customer experience and a seasoned agency strategist. Known as The Global Voice of CX, he has spent years traveling the world to understand the...
2026-02-1144 minThe CX FilesThe CX Files #35 - Ryan KlausnerLearn in this episode:Why the term deflection rate is actually harmful to long-term brand health.How to replace biased, low-response surveys with AI-driven sentiment analysis.The shift from reactive support to proactive AI that identifies problems before the customer does.Why "outsourcing your thinking" to an LLM is the biggest risk for knowledge workers today.Ryan Klausner is a veteran CX leader with over 15 years of experience scaling mission-driven brands. From his early days saving millions for the city of Vancouver to leading global teams at Who Gives a Crap, Ryan specializes in combining human innovation...
2026-02-0547 minThe CX FilesThe CX Files #34 - Andrea TownsendLearn in this episode:Why AI is a tool for agility rather than just a replacement for headcount.How to transition junior associates into AI maintenance and optimization roles.The reality of implementing AI and the hidden work required to keep it running.Strategies for retaining talent by offering new technical career paths within CX.Andrea Townsend is the Manager of Customer Support at Human Interest. With a career spanning leadership roles at 1-800-CONTACTS, Purple, and Gabb Wireless, Andrea specializes in team autonomy and process improvement. She is a vocal advocate for the frontline associate and...
2026-02-0336 minThe CX FilesThe CX Files #33 - Justin McDonnellLearn in this episode:- The math of margin: How to keep your support team at 15 people while your sales volume doubles.- The Dog Food shampoo story: A real-world example of why AI still fails at complex human nuance.- How to transition your support team into a proactive customer success-like function.- Advice for junior CX leaders on how to solve problems the business hasn't identified yet.Justin McDonnell is the Vice President of Customer Experience at Illuminator Technology Group. With a background in the US Navy and 20 years of experience...
2026-01-2931 minThe CX FilesThe CX Files #32 - Laura DolanLearn in this episode:- Why AI is often a "hindrance" rather than a "help" in customer workflows.- How to build and train internal AI agents (like Software’s Coralline) on brand voice.- The specific tasks AI is great at (summarization) vs. what it fails at (empathy and nuance).- Why "prompt engineering" is a mandatory skill for 2026 leaders.- Strategies for maintaining quality control in an automated world.About Laura Dolan: Laura is the former Director of Digital Marketing at Loftware, with a rich background at Optimizely, Autura, and Ke...
2026-01-2837 minThe CX FilesThe CX Files #31 - Zack HamiltonLearn in this episode:- How to debug root causes of CX problems like the $50 million one Zack found- How to start speaking the language of the C-suite.- The reason NPS is an advocacy metric and why you need a revenue metric instead.- How the friction economy is costing brands millions.- The reality of Agentic CX and why 85 percent of AI strategies fail.Zack Hamilton is the creator of the Experience Performance System and author of the book by the same name. With a background leading retail experience...
2026-01-2239 minThe CX FilesThe CX Files #30 - Andrew CarothersListen to learn:- Why it took three years to break down data silos for support at Cisco Systems and how to avoid that mistake.- The transition of AI from its teenage years to a college-educated, mature business function.- How to move beyond case deflection and start measuring the financial impact of CX in dollars and euros.- The tire sensor analogy: How to use data to solve problems before the customer even feels the friction.- Why CX should be the central core of your organization rather than a siloed department.
2026-01-1441 minThe CX FilesThe CX Files #29 - Ty GivensLearn in this episode:- The myth of AI as a magic wand for support operations.- How to separate agent performance from customer frustration with company policy.- Why most companies hire for service but actually need retention specialists.- The three places to find expertise when you do not have the budget for a full-time hire.- How to move your team from being problem movers to true problem solvers.About TyTy Givens is the founder of CX Collective and a veteran support leader who has shaped the...
2026-01-0833 minThe CX FilesThe CX Files #28 - Dayv Wilson-WiddecombeLearn in this episode:- The 3 Rs and 4 Es framework for modern customer experience.- Why why we should use the word "human" instead of "customer"- How to transition from content to art in your support and marketing interactions.- Strategies for breaking down departmental silos to create a symbiotic brand ecosystem.- How Dayv’s background as a professional BMX athlete shaped his unbiased, empathetic approach to CX.Dayv Wilson-Widdecombe is the Account Director of Customer Experience at GSD&M. With over 20 years of experience across creative, operations, and account man...
2026-01-0628 min
The Unofficial Sonny and Schar Fantasy PodS2, Ep19: Happy New YearIn this episode of the Sonny and Schar podcast, the hosts discuss the current state of Fantasy Premier League (FPL) as they navigate through Gameweek 19. They analyse the performance of Manchester United's defensive assets, the dilemma between City midfielders Foden and Cherki, and the key battles in their fantasy league. The competition for Manager of the Month heats up as several contenders vie for the title, and the hosts encourage listener engagement for future discussions. The episode wraps up with a look at upcoming fixtures and predictions for the new year.
2025-12-301h 11The CX FilesThe CX Files #27 - Jen WeaverExplore the rapid evolution of the customer support career path at all levels and the future of these roles in the context of AI adoption.--Jen Weaver has 10+ years of experience in SaaS Customer Support and Success. She was the second support hire at YNAB (You Need A Budget), helping scale the team to over 70 people. She is currently a Customer Success Manager at On-Ramp, a podcast host, and curator of CX podcasts.--Jen discusses the critical transition of focus from support (reactive, costly) to success (proactive, profitable) even for B2...
2025-12-1842 min
Fozcast - The Ben Foster PodcastThere's a MAJOR Crisis at Tottenham HotspurLucky Arsenal leave it late to snatch three points against Wolves as Aston Villa and Man City continue their quest to chase the leaders down!
Ben and Tom are joined by Watto and Ben Tozer to discuss the title race, Enzo Maresca’s statement and the MAJOR problems at Tottenham...
Sunderland claimed the bragging rights in the Tyne-Wear Derby, we’ve got all the reaction to that plus Mo Salah returning for Liverpool - what does this mean for his future?
There’s the big quiz at the end so stay tuned to see who wins that, plus:
🏆 - Arsenal P...
2025-12-151h 18The CX FilesThe CX Files #26 - Chris LoveIs your support team drowning in tools?In this episode of The CX Files, we sit down with Chris Love, Director of Business Operations at Run Pod. With a background spanning VMware to Frontier Airlines, Chris is an expert at scaling support operations without losing the human touch. He helped drive 200% revenue growth at Run Pod by focusing on scalable operational frameworks.In this episode, we cover:- The shocking cost of tool bloat (and how to fix it).- The "Doorman vs. Doormat" analogy: How to balance AI automation with white-glove human...
2025-12-1255 minFozcast - The Ben Foster PodcastSalah’s Liverpool Career is OVER…Is Mohamed Salah on the verge of leaving Liverpool?!
Ben and Tom are joined by Watto and Ben Tozer to discuss whether Salah has just sparked his own exit from Anfield affter he spoke out post Liverpool’s 3-3 draw against Leeds United at Elland Road.
Elsewhere, the lads look at Arsenal’s late defeat at Aston Villa, Man City beating Sunderland 3-0 and who is currently the title favourites…
There’s the big quiz at the end so stay tuned to see who wins that, plus:
😬 - Where does Salah & Liverpool go fr...
2025-12-081h 03The CX FilesThe CX Files #25 - Martin HobratschkIs your AI strategy failing because your Knowledge Management strategy doesn't exist?In this episode, you will learn:- The operational differences between Apple's siloed culture and Google's open information architecture.- Real-world case studies: Reducing onboarding time from 16 weeks to a fraction of that time.- The vital distinction between "Just in Case" training and "Just in Time" knowledge.- How to structure your data (H2s, Q&A pairs) so both AI bots and humans can actually understand it.- How to overcome internal resistance...
2025-12-0340 minThe CX FilesThe CX Files #24 - Darryl HefflineLearn in this episode:- Real-world tactics to take a product line from $6M to $150M using customer feedback.- The Tip of the Spear concept and why frontline support has the most valuable market intel.- How to confidently bring bad news to the C-Suite without fear of backlash.- A 5-step framework for building a compelling case for change within your organization.- How to avoid burnout by aligning with a company culture that values transparency.Darryl Heffline is the CEO of Glasfloss Industries and an expert in operations...
2025-12-0142 min
Top Four Takeover PodcastBEN RIDES OUT FOR JAMAICA!Thank you all for tuning in, we hope you enjoyed! Please like, share & subscribe to the podcast and follow us on X for all podcast updates: https://x.com/TFT4PODAlso, drop us a comment on Spotify for things you would like to see in our next pod as well as any questions you would like us to react to.00:00 - 17:20WHO SAW FODEN'S ASSIST?Manchester City vs Liverpool - What went wrong?Dre & Daz make a wager!17:21 - 27:59NIGERIA THE BIGGEST FAILURES OF...
2025-11-211h 32The CX FilesThe CX Files #23 - Gina WilliamsLearn in this video: The "Tamagotchi" AI Philosophy: Why treating your AI like a digital pet is the key to winning results.- How to turn a "Me + 3" headcount constraint into your biggest competitive advantage.- Why turning phone support back ON actually increased efficiency (despite being 60% of volume).- How to empower agents to think like business owners and resolve issues without constant escalation.Gina Williams is the Director of Customer Experience at Midland Radio Corporation. With a background spanning retail, tech, and geospatial industries, Gina calls herself the "accidental...
2025-11-2145 minThe CX FilesThe CX Files #22 - Leslie O'FlahavanYour Knowledge Base is probably bloated. In this episode, we're fixing it.Learn in this video:- The "outta my cold dead hands" mentality that's killing your KB.- How an airline's 7-year-old volcano article explains all your CX problems.- 5 specific prompts you can give Generative AI to fix bad KB articles instantly.- How GenAI will actually save jobs for agents with high-empathy and expertise but lower writing skill.--- About Leslie ---Leslie O'Flahavan is the principal and owner of E-Write where she teaches people to write...
2025-11-1848 minThe CX FilesThe CX Files #21 - Stacy JustinoHow do you NOT prove the ROI of your customer support team? By not speaking the language of the finance department (management's best friend).Recently I talked with Stacy Justino, Product Support Manager at Petdesk and she explained exactly how to get from cost center to value driver for the entire business.In this episode Stacy breaks down:The one skill to look for when hiring in a world flooded with AIHow you can turn L1 / Frontline staff into influence for your product/service roadmap How knowledge management culture at your team drives AI an...
2025-10-0739 min
Coom & Currie Sports cardsFrom Garden Sheds to Viral VideosThat sinking feeling when you open a Panini Select box expecting 24 cards but only find 22 – it's enough to make any collector consider a strongly worded email. This episode captures the rollercoaster of emotions that define the modern collecting experience, from frustrating product shortfalls to the euphoria of unexpected hits.Our social media presence hit new heights this week with a simple six-second TikTok video reaching over 11,000 views. Using Steve McManaman's iconic "Oh my word, we'll have a look" voiceover while filming Tops products at a local Morrison's, we struck gold with content that resonated across the collecting co...
2025-09-211h 02The CX FilesThe CX Files #20 - Erin LindheimHear the story of Erin Lindheim, and her 30 years of expertise in tech and Customer Success. Whether you're a CX leader or just passionate about customer-centric growth, this episode is packed with actionable insights you won't want to miss.With a career spanning from Microsoft to Zendesk and beyond, Erin shares her unique insights into the evolution of customer experience strategies including: - How she transitioned from IT to leading Customer Success with a focus on genuine customer interactions. - The critical role of AI in enhancing, not replacing, human connections in CX. - Why...
2025-06-1145 minThe CX FilesThe CX Files #19 - Lou WendelstedtLou shares how he navigated challenges like high-volume tickets and system outages as a new member of a veteran team. Learn what he learned and how these experiences helped him level up in his career to being in leadership today.Discover in this episode:- Lou's strategic insights on balancing consistency with flexibility in customer support.- The impactful role of AI in supporting—not replacing—human interactions.- How to use data-driven insights to make informed decisions and advance in your career.Lou emphasizes the importance of taking care of your team...
2025-05-1646 minThe CX FilesThe CX Files #18 - Nic SnyderNic Snyder, Director of Customer Support Engineering at Navient, unpacks his journey from sales to support and reveals key insights on transforming customer support into a profit driver.- Learn how Nic's sales background provides a unique lens to approach customer relationships and build lasting trust.- Understand the balance between automation and human interaction in creating seamless customer experiences.- Explore the future of AI in customer support and its impact on efficiency and customer satisfaction.Nic Snyder is currently the Director of Customer Support Engineering at Naviant where he's working on...
2025-05-0933 minThe CX FilesThe CX Files #17 - Nick JimenezWe chat with Nick Jimenez, Head of Support at Postal, who has a unique approach to customer experience that turns support into a revenue powerhouse. Nick shares his journey from Starbucks barista to a leader in CX, highlighting how crucial moments shaped his outlook on balancing customer satisfaction with company policies.Learn how Nick's innovative strategies at Postal have reduced onboarding time from 40 days to just 8 days, revolutionizing the customer journey.Discover how AI can be a seamless partner in support, enhancing rather than replacing the human touch.N...
2025-04-2238 minThe CX FilesThe CX Files #16 - Conor PendergrastHear the journey of Conor Pendergrast, a seasoned expert in customer support who has redefined what it means to engage with customers. From his early days advocating for marriage equality to becoming a leader in customer experience, Conor shares his unique perspective on the evolving role of customer support in driving business success.Learn how to:Transform your CX teams from cost centers to revenue drivers.Balance AI and human interaction for optimal customer satisfaction.Foster a culture of curiosity and empathy within your teams.Conor Pendergrast is known for his innovative approach to customer...
2025-04-1635 minThe CX FilesThe CX Files #15 - Cory LimbergCory Limberg shares his journey from the front lines of customer support to leading transformative CX strategies as a senior executive. Discover how Cory implemented four foundational principles—trust, transparency, proactivity, and delight—to reshape customer experiences and boost Net Promoter Scores dramatically.Highlights:- The power of proactive vs. reactive customer support- How to maintain the human touch in the AI-driven world- Real-world success stories from Midco's CX transformation- Cory's 4 principles of CX success- ... and more! Much much more. So much more. Way more.About Cory...
2025-04-1042 minThe CX FilesThe CX Files #14 - Colin FlaniganSit down with Colin Flanigan to explore where the real power of AI lies in customer support and how to integrate tools into your existing workflow. This was a really fun and casual chat, and we covered great actionable advice too.This episode is a must-listen for turning support into a strategic advantage.Topics include:- The challenge of prioritization in a tech-saturated world.- When to build versus buy: Making smart decisions in AI tool adoption.- The disconnect between sales promises and service delivery – and how to bridge that gap.
2025-04-091h 15
Yorkshire CoastcastYorkshire Coastcast - Episode 8 - Eden Camp Re-Opens This Weekend With Some Refurbished Huts!
Paddy chats to Summer O'Brien about the updated Women At War and Great Escape Displays at Eden Camp.
We also chat to Tom from Scarborough Yacht Club about their 'Get To Know Us' event this weekend.
Scarborough Rugby Club tell us how excited they are to have former England star Ben Foden in as new Head Coach.
And we ask: What touristy things do you love doing on the Yorkshire Coast?
Hosted by Paddy from This Is The Coast.
2025-03-2831 minThe CX FilesThe CX Files #13 - Chris MurrayIn this episode, Chris reveals creative ways to boost customer advocacy and its importance for your team. You also learn:- How to shift the perception of support from a cost center to a revenue driver.- Best practices for implementing AI in customer service without losing the human touch.- Real-world examples of empathy-driven support that can redefine customer loyalty.Chris Murray is an industry leader in customer support strategy and innovation. As the former Head of Support at BabyList and moving into a new role as the first ever Customer Experience Architect...
2025-03-2134 minThe CX FilesThe CX Files #12 - Danielle DoremusIn this episode, we explore the intersection of AI and human touch in customer experience. Learn how AI chat and agent assistance have revolutionized customer support at ClassPass, reducing costs and boosting satisfaction. Discover the strategies behind their successful upsell initiatives and how they maintain genuine connections with customers in tandem with using AI.Danielle Doremus is the Senior Director of Business Operations and CX at ClassPass. With a background in advertising sales and fitness instruction, she has successfully integrated her passions to drive ClassPass's customer experience initiatives forward.-- Search "Helpfeel EN" o...
2025-03-1135 minThe CX FilesThe CX Files #11 - Shaun StruckmannDelve into customer support ops with Shaun Struckmann. Shaun, with his extensive background at Salesforce and Gong, reveals the challenges and triumphs of managing support in large-scale organizations. Discover how small changes can lead to big impacts and the importance of balancing efficiency with a personal touch.Shaun Struckmann is a senior customer support operations leader, previously serving as a senior manager at Gong and business operations manager at Salesforce. He currently runs the blog CxSupportOps.com, providing front line insights into support operations.--Search "Helpfeel EN" on Google...
2025-03-0543 minThe CX FilesThe CX Files # 9 - Mark MustonUnlock the secrets of building authentic relationships and get strategic insights in customer experience from Mark Muston, a leader at Modern Health. 🚀 Dive into how to balance data with intuition, engage multiple customer types, and drive business success with trust.Mark Muston leads Strategic Initiatives at Modern Health, a global mental health care platform working primarily with employers. He's been at Modern Health for 5 years, and previously has led multiple functions across Provider Operations and global expansion. Prior to Modern Health, he spent 8 years at Citigroup as a commodities trader, responsible for building out and growing global tra...
2025-02-2740 minThe CX FilesThe CX Files #10 - Special: CEO Panel Talks about AI Agents for CXLearn about cutting-edge AI Agents in this special episode 10 of The CX Files Podcast. This panel features leading minds in AI: - Ilai Szpiezak, CEO of Dolphin AI 🐬- Arthur Wu, Co-Founder of Dataland 📊- Mathew Goldsborough, CEO of NimbleBrain 🧠- Your CX Files host Ben Foden, Regional Director for North America at Helpfeel 🛎️Topics covered:- The AI vs. Human Agent debate: where and why each excels.- Secrets to managing and orchestrating AI systems.- The Build vs. Buy question in a world of AI coding tools.- And don’t mis...
2025-02-2551 min
Only Tottenham (Tottenham Hotspur Podcast)Liverpool Seal Title, Arsenal Hammered, Chelsea Fumble, Spurs Back In European Race?In this episode of F.C. Bottlejob, Ben Bowman and Seb Martin dissect the DRAMATIC weekend of Premier League action that saw Liverpool go 11 points clear of Arsenal at the top of the table. The boys discuss whether that's Arsenal's title dream over for another season, Phil Foden's performance vs Liverpool, Newcastle's crazy win over Nottingham Forest, Tottenham's 3rd win in a row at Ipswich and Chelsea's goalkeeping nightmare as they lost to Aston Villa. As well as that, Ben and Seb discuss the rest of the biggest talking points from all of the weekend's games including the Everton...
2025-02-241h 54The CX FilesThe CX Files #8 - Arthur WuIn this episode, discover how support staff can be empowered with the latest AI-driven insights and workflows. 🧠 Arthur Wu is the co-founder of Dataland, builders of AI agents for customer support teams that search internal systems for you. Before working on internal tools for customer support, he spent four years at Palantir and also co-founded and led several startups, going back to 2013 when he started his first business in Charlottesville, Virginia.========Search "Helpfeel EN" on Google to learn more about Helpfeel and how you can give your customers easy-to-use self-service that's continuously improving and deli...
2025-02-0642 min
The Rugby RundownSix Nations Preview ft. Ben FodenOne of rugby's grandest & oldest international rugby competitions returns. The Six Nations begins this weekend so hosts Will Hooley & former England international star Alex Corbisiero dive into the preview of the upcoming tournament. Will & Corbs are joined by former England star fullback, winner of the Six Nations, & former Rugby United New York player in Major League Rugby, Ben Foden, to discuss the hot talking points on who is going to win this year's Six Nations, who to watch out for & some of his best England memories. Foden also delves into his time in Major League Rugby as one of...
2025-01-2933 minThe CX FilesThe CX Files #7 - Cheryl LuftDiscover how Cheryl Luft transformed manual processes into automated solutions, saving time and money! Learn her surprising insights on empathy, efficiency, and the future of customer success operations. 🚀Cheryl Luft started her career in frontline customer support and then five years ago she transitioned into customer success operations. Cheryl is an individual contributor at Collibra, the leading provider of governance for Data and AI, boosting autonomy and streamlining access to reliable Data inside business. Recently Cheryl has worked on internal automation and before that building out a many to one customer success model.-- Helpfeel comb...
2025-01-1739 minThe CX FilesThe CX Files # 6 - David RicleyLearn how to make customer satisfaction a major competitive advantage with David Ricley, Director of Customer Care at Union Wireless, the #1 retail customer service company in Wyoming🥇In this episode David talks about creating long-term value for customers and the impact of aligning employee and customer experiences. As a long-time employee at Union Wireless himself, he has been instrumental in achieving top tier customer service that drives long-term subscriptions and high NPS scores across all tiers of customers.--Search "Helpfeel EN" on Google to learn how your business can solve 98% of all customer sel...
2024-12-2434 minThe CX FilesThe CX Files #5 - Drew SchaferDiscover the most effective ways to use AI, and how it's best used to deliver a great CX. Also learn how a human touch can build customer relationships that drive growth efficiently. This episode is full of useful insights and stories🔥Drew Schafer is currently the Senior Global Manager of Support Operations at Webflow, a visual website builder. He has been at Webflow for the past four years as the company has seen amazing growth. He has a technical IT support background at a range of companies and recently led the launch of Webflow's new Help center. ...
2024-12-1046 minThe CX FilesThe CX Files #4 - Andrew RiosChallenge the bigger businesses in your space with customer-first strategies the expert use. Watch now to see what Andrew Rios has learned with decades of experience in CX leadership☕️☕️Andrew Rios is currently the Head of Customer Experience at Cityside Fiber, a fiber optic internet service provider in Irvine, CA. He has lead internal and BPO support for companies of all sizes from startups to Fortune 100 over the last 20 plus years. He is a long-time member of both Intent CX and Support Driven communities as well as a leading speaker in the CX space.--Sear...
2024-12-0640 min2024-11-2047 min2024-11-2035 minThe CX FilesThe CX Files #1 - Isshu RakusaiIsshu Rakusai is the Founder and CEO of Helpfeel, an AI self-service platform which boosts CX and service efficiency for over 400 businesses. Isshu is a serial entrepreneur and founded his first company in high school, where he wrote a note-taking application that sold over 1 million units. He created a new VoC data-driven methodology for self-service optimization.Ben also works at Helpfeel and is producing The CX Files on behalf of Helpfeel.
2024-11-1232 min
Northampton Saints: Beneath the Lift TowerInterview Special: Ben FodenThis week Jess, Si and Charles are joined by another Saints Legend, Ben Foden. They discuss his phenomenal career and views on the sport.
2024-06-2448 min
For The Love Of RugbyBrown v Te’o, Fin Smith’s potential and England's best tacklerCourtney Lawes is back in studio with Ben Youngs and Dan Cole to answer your questions. What really happened between Mike Brown and Ben Te’o in 2019? Who is England’s best tackler? And what would happen if England’s rugby team took on Phil Foden and Harry Kane? 📹 Send us your rugby videos: https://forms.gle/TrB1MB2V2krVXdqd7💭 Got a question for us? Fill in this form: https://forms.gle/4o1f7VCSFvj5aZb38💗 Buy a bobble hat: https://crowdnetwork.co.uk/podcasts/for-the-love-of-rugby📊 Stats provided by Opta🎶 Music...
2024-05-0236 min
The Daily Football BriefingThree-scoring Foden fires up CityFoden fires up City. Sam Lee was at the Etihad for the Phil Foden Show.Are Spurs for sale? Charlie Eccleshare dives into Tottenham's accounts.Is Chelsea against Man United still a big game? Oli Kay mulls on the state of both these big clubs.Host: Michael BaileyProducers: Abi Paterson and Mike ZimmermannExec Prod: Ben Green Hosted on Acast. See acast.com/privacy for more information.
2024-04-0413 min
Fozcast - The Ben Foster PodcastWhat are These Refs THINKING?! Our Reaction to the Manchester Derby! TFFI 26Ben Foster, Mark Goldbridge and Dave Watson have a lot to unpack in this week’s Football Fill-In! Man City completed a league double over Man United in Sunday’s Manchester Derby, with Marcus Rashford and Phil Foden both scoring screamers. But Goldbridge claims Foden is stat padding!Refereeing mistakes dominated the headlines this weekend. Liverpool stayed top of the Premier League thanks to Darwin Nunez’s 99th-minute winner but it was overshadowed by controversy around a drop-ball incident at the other end. The lads give their thoughts on that, plus the chaotic ending to Real Madrid’s 2-2 dr...
2024-03-0447 min
Fozcast - The Ben Foster PodcastIs Saka BETTER than Foden?! Mbappe to the Premier League?! TFFI 24Ben Foster, Mark Goldbridge and Dave Watson are back together to break down another action-packed weekend in the Premier League!Arsenal can’t stop scoring. Their latest victims were Burnley as the Gunners ran out 5-0 winners to further prove they’re fired up for the title fight. And following Bukayo Saka’s second brace in as many games, the lads debate who’s better: Saka or Phil Foden?Man City dropped points after drawing 1-1 with Chelsea as Erling Haaland had a day to forget after missing all TEN of his shots! Is the Norwegia...
2024-02-1957 min
Stærk & SmertefriJul #21: De bedste øvelser for ben?Squat i nærmest alle varianter uanset om det er back squat, front squat, hack squat i en maskine osv. er gode øvelser for dine ben. Desto mere dit mål er styrke, desto mere skal du selvfølgelig øve præcis den øvelse du vil være god i. Lunges i forskellige varianter, altså unilaterale øvelser, hvor en side trænes af gangen ligesom split-squat uanset om det er bulgarian split-squat, om det er med den forreste fod hævet osv. er være gode og effektive benøvelser. Dødløft, både sumo dødløf...
2023-12-2101 min
The Official Man City PodcastBrian Barry-Murphy & Ben Wilkinson: Academy Special!In this episode we look ahead to the future, with the help of two of the coaches responsible for developing incredible talents at the club like Phil Foden, Cole Palmer, Rico Lewis, and James McAtee.First up is Brian Barry-Murphy, manager of the Elite Development Squad, who uses his experiences to not just bring out the best in his players, but to prepare them for whatever the future may hold for them. Then we sit down with U18 Lead Coach Ben Wilkinson, and his father Howard - the last Englishman to manage a winning team in England's...
2023-06-121h 02
The Good, The Bad & The RugbyS3 Ep34: The Fantastic Mr FoxPayno and Hask are joined by Jason 'Foxy' Fox to talk about joining the Marines as a 16-year old and then into the special forces, his struggles after his honourable discharge and how he got to be everyone's favourite instructor on SAS: Who Dares Wins. Foxy tells of Ben Foden impressing in the UK version of the show and of Sam Burgess's amazing escape in the Australian version. We also hear an incredible story of Foxy meeting the Cartel and the Mexican marines - none of us barely took a breath! Oh, and if that wasn't enough we find out...
2023-05-101h 51
Rugby Wrap UpCollege Rugby Wrap Up DEEP DIVE Brown V Fordham A Glimpse Of Game's Future Plus Coach InterviewsNNEW YORK, NY - Journey with Zach Lanning, Colby Marshall and Matt McCarthy as they use the regular season match between powerhouse Brown University and inexperienced/taking-its-lumps Fordham University to explore what it may have to say about the future of college rugby and the impact of administration and alumni contributions. Complete with Major League Rugby scouts and interviews with Brown Head Coach Dave LaFlamme and Fordham Head Coach/World Rugby star Ben Foden.
This DEEP DIVE segment also answers questions like:
-Can schools like Fordham, with a Ben Foden calling the shots, help cancel out the aforementioned resources of...
2022-10-1916 min
Rugby Wrap UpCollege Rugby Wrap Up Podcast: USA Women, Rugby East Clashes, Women's Rugby, NCR & D1A's Best TeamsNEW YORK, NY - Hello and welcome back to the College Rugby Wrap Up. This is the full version - we just figured we'd make it more accessible by putting it on The Yute (YouTube) along with SoundCloud, iTunes, etc... This week's episode features Zach Lanning, Colby Marshall and Matt McCarthy (subbing for Josh Ressio), talking some college ball! Have a listen while you relax on the couch, ride that elliptical or drive to wherever - and let us know what you think.
The gang breaks down some pivotal match-ups in the Rugby East conference and have a spirited discussion...
2022-10-1947 min
Sky Sports Premier League PodcastPremier League Weekend Wrap: Hat-trick heroes Haaland and Foden stun Man Utd | Are Arsenal in the title race? | Liverpool start slow againEssential Football is back with a round-up of all the weekend's Premier League matches, featuring pundit reaction, interviews and reporter analysis from up and down the top-flight.PART ONE | There’s only one place to start and that’s Manchester City’s 6-3 Manchester derby win over rivals Manchester United. We hear from Kevin De Bruyne, Pep Guardiol and Erik ten Hag before Gary Neville and Roy Keane have their say on events at the Etihad Stadium. Peter Smith, Nick Wright and Ben Ground, who covered the game for Sky Sports’ digital platforms, dissect the game, from City’s hat-tric...
2022-10-0242 minSky Sports Premier League PodcastPremier League Weekend Wrap: Hat-trick heroes Haaland and Foden stun Man Utd | Are Arsenal in the title race? | Liverpool start slow againEssential Football is back with a round-up of all the weekend's Premier League matches, featuring pundit reaction, interviews and reporter analysis from up and down the top-flight.PART ONE | There’s only one place to start and that’s Manchester City’s 6-3 Manchester derby win over rivals Manchester United. We hear from Kevin De Bruyne, Pep Guardiol and Erik ten Hag before Gary Neville and Roy Keane have their say on events at the Etihad Stadium. Peter Smith, Nick Wright and Ben Ground, who covered the game for Sky Sports’ digital platforms, dissect the game, from City’s hat-tric...
2022-10-0242 min
Sky Sports FCPremier League Weekend Wrap: Hat-trick heroes Haaland and Foden stun Man Utd | Are Arsenal in the title race? | Liverpool start slow againEssential Football is back with a round-up of all the weekend's Premier League matches, featuring pundit reaction, interviews and reporter analysis from up and down the top-flight.PART ONE | There’s only one place to start and that’s Manchester City’s 6-3 Manchester derby win over rivals Manchester United. We hear from Kevin De Bruyne, Pep Guardiol and Erik ten Hag before Gary Neville and Roy Keane have their say on events at the Etihad Stadium. Peter Smith, Nick Wright and Ben Ground, who covered the game for Sky Sports’ digital platforms, dissect the game, from City’s hat-tric...
2022-10-0242 min
Sky Sports FCPremier League Weekend Wrap: Hat-trick heroes Haaland and Foden stun Man Utd | Are Arsenal in the title race? | Liverpool start slow againEssential Football is back with a round-up of all the weekend's Premier League matches, featuring pundit reaction, interviews and reporter analysis from up and down the top-flight.PART ONE | There’s only one place to start and that’s Manchester City’s 6-3 Manchester derby win over rivals Manchester United. We hear from Kevin De Bruyne, Pep Guardiol and Erik ten Hag before Gary Neville and Roy Keane have their say on events at the Etihad Stadium. Peter Smith, Nick Wright and Ben Ground, who covered the game for Sky Sports’ digital platforms, dissect the game, from City’s hat-tric...
2022-10-0242 min
The FPL Life/Dead Line PodEpisode 13: GW13+GW14 - Premium or no premium?In this episode, we review GW12, the players that caught the eye and analyze team performances. We provide an updated list of players to consider going forward. Furthermore, we discuss GW13 and GW14 fixtures and the standout captaincy options for both GWs. The injury to Ben Chilwell and Phil Foden and their potential replacements are discussed. Finally, we reveal our teams and answer questions asked by our listeners.
2021-11-2631 min
The Urban BallersHow will England line up in World Cup 2022? | The Urban Ballers Podcast | Episode 8After the England football defeated San Marino by 10 goals and Albania by 5, we look to pick the team’s starting 11 and bench. The scenario we set is if the FIFA World Cup 2021 in Qatar was starting in 2 weeks. The Players we considered were… Goal Keepers: Aaron Ramsdale, Jordan Pickford and Nick Pope Defenders: Kieran Trippier, Kyle Walker, Trent Alexander-Arnold, Reece James, Harry Maguire, Ben White, Tyrone Mings, John Stones, Like Shaw and Ben Chillwell Midfielders: Kalvin Phillips, Declan Rice, James Ward-Prouse, Jordan Henderson, Jude Bellingham, Mason Mount, Jessie Lingard, Dele Alli, Conor Gallagher...
2021-11-1940 min
FUT Weekly PodcastElite with his Feet, Defending Driven Passes & More 352! #W8Tolando77, who reached the Elite Division playing with his feet, joins the podcast along with AirJapes, MattFUTTrading and your host Ben to discuss:
How Tolando plays FIFA22 with his feet
The gameplay adjustments required
His tactics and playstyle
Aggressive or Conservative Interceptions?
Scoring Longshots
Importance of finishing stat
Defending Driven Passes
Worth putting CMs on Free Roam or Drift Wide?
Some Sulinho and Rulebreakers Machis chat
Much more!
Get this week's Content Episode, double the podcasts, and keep FUT Weekly going (for just £3 a month) by becoming a Patreon over at bit.ly/morepod. This includes an exclusive supporter po...
2021-11-1147 min
The FPL Banger PodcastFPL Banger GW11 Preview Pod - Time to Attack Conte’s Spurs?Conte’s arrival just changed the game. We discuss which Spurs assets to target and how soon we should get them in, based on Conte’s history. Meanwhile Foden continues to impress, Chelsea wing backs are basically forwards, Cristiano just won’t go away, Brentford have amazing fixtures but questionable form, and we also focus on the best budget midfielders at the moment.
0.00 GW10 Review
5.36 Viva Ronaldo
10.09 Agenda & Conte’s Spurs
25.16 Brentford
31.00 Budget mids
42.00 Antonio and West Ham
45.50 James & Chilwell
52.40 GKs
54.30 Captainc...
2021-11-0458 min
Our League PodcastShooters Shoot(5:22) Eds tells a story about his friend almost not having enough money for a first date & they then discuss past dates & give tips on what guys should do. (17:35) Eds talks about a girl he’s got his eye on & if more women should shoot their shot on the guy they like? (29:09) they both give their Top 5 TV series they watched, along with honourable mentions, Ethan’s talks top 5 rappers & films. (49:20) The Conversation transitions to the NFL & what Rookie Quarterback will have most success in their first 2 seasons. Can the Cleveland Browns fully healthy make the super bowl? Does Lamar Jack...
2021-06-281h 54
Giles Coren Has No IdeaShould I Get a Foden?Giles and Esther look for another column idea from this week's papers; from school trips and Euro 2020, to statement haircuts and restaraunts post lockdown. Giles recalls a traumatic (hilariousl) moment from his childhood while Esther recovers from her second jab.Get more of The Times and The Sunday Times with 50% off for 6 months. Visit thetimes.co.uk/gilescorenhasnoidea to start your free trial.Producer: Ben Mitchell Hosted on Acast. See acast.com/privacy for more information.
2021-06-2526 min
Bóng đá 365 - Trang tin tức về bóng đá trong nước và quốc tếSoi kèo Anh vs Scotland 2h00 ngày 19/6 - Euro 2021Soi kèo trận đấu Anh vs Scotland lúc 2h ngày 19/6 trên sân Wembley, dự đoán kết quả Anh vs Scotland vòng 2 giải bóng đá Euro 2021 nhanh chính xác.
Tỷ lệ kèo Anh vs Scotland
Kèo châu Á: Anh chấp 1 1/2 bàn theo tỷ lệ châu Á
Kèo tài xỉu: 2 3/4 bàn
Soi kèo châu Á Anh vs Scotland
Dù cùng chung khối Liên hiệp Vương quốc Anh, địa lý cũng cận kề, nhưng Anh và Scotland lại không thường xuyên gặp...
2021-06-1702 min
Regista ReportThe Streets Don’t ForgetThe future is US. The USMNT lift the first ever Nations League trophy against our CONCACAF arch rivals Mexico. We deliver our raw reactions from the game and what this means for US soccer.
Happy Euros Day! After the long wait it’s finally here. Europe’s best are ready to take the stage but who do you got? Can Foden help England live up to the hype? Is Benzema, Mbappe, and Griezmann even fair? And why Italy will take everyone by surprise. Goosebumps guaranteed so sit back and enjoy the show 🍿
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Support this podcast: https://podcasters.spotify.com/pod/sho...
2021-06-111h 02
The Official England Podcast#4. Kyle Walker claims he’s still the quickest player, Jadon Sancho on life with Jude Bellingham and Jack Grealish reveals a message from his club manager.With just one more day until the Euros kick off, we’ve got the very latest from the Three Lions camp. Kyle Walker speaks exclusively to The Official England Podcast about being the oldest member of the squad, Phil Foden’s new trim and why he’s still the fastest player in the team. We also check in with Josh Denzel to hear about the latest episode of Lions’ Den connected by EE with Mason Mount, plus Jadon Sancho takes his seat in the Three Lions Diary Room. We’ll be back tomorrow with yet another belter with...
2021-06-1025 min
The Official England Podcast#3. Pickford's ready to take another penalty, Foden's new hairdo & The Lions' Den gets off to a roaring startAs we inch ever closer to the Euros, here’s your daily blast of everything England.Smithy has an exclusive chat with England's keeper Jordan Pickford, who reveals whether he's ready to take another penalty for his country, who the toughest teammates he comes up against in training are and which player is rubbish at Fortnite.Not only that, but we have all the latest news from the Three Lions' press conference with Ben White, Luke Shaw and Phil Foden (including his new barnet) plus we catch up with Josh Denzel to find out...
2021-06-0922 min
The Rig Biz PodcastDanny Care - Beef With Eddie Jones, Lions Disappointments & Ben Foden's Naked DadWe're joined by the hottest property in English rugby at this moment in time in the legendary - Danny Care. In an incredibly entertaining episode Danny opens up to reveal his honest thoughts on the most controversial happenings and relationships throughout his career. From revealing the truth behind what happened with his fall out with Eddie Jones, his thoughts on Paul Gustard, missing out on the lions and analysing his teammates C.H.A.T plus much much more.
In this episode we also have a new segment where we analyse the listeners stories behind their friends weirdest...
2021-06-0353 min
Festival of FootballWeekend Roundup, Champions League Final Build up & The England Squad AnnouncementIn this podcast we are joined by a special guest, Matthew Tacey to discuss,
Weekend Roundup
Champions League Final Build Up
The England Provisional squad for the Euro's
First we welcomed Matthew to the pod and we discussed the weekend results. The results were,
Arsenal 2-0 Brighton Emirates Stadium, London
Aston Villa 2-1 Chelsea Villa Park, Birmingham
Fulham 0-2 Newcastle Craven Cottage, London
Leeds 3-1 West Brom Elland Road, Leeds
Leicester 2-4 Spurs King Power Stadium, Leicester
Liverpool 2-0 Crystal Palace Anfield, Liverpool
Man City 5-0 Everton...
2021-05-251h 06
Sky Sports Premier League PodcastPitch to Post Preview: Jamie Redknapp on Man City vs Chelsea; Plus: what next for Arsenal, Man Utd after EL ties, and the top four raceSky Sports pundit Jamie Redknapp joins Peter Smith to discuss Manchester City and Chelsea reaching the Champions League final ahead of their clash at the Etihad this weekend. He also picks out some standout performers from both sides, explaining how Ruben Dias has transformed City, and praising the rise of Phil Foden and Mason Mount. Sky Sports football writers Oli Yew and Ben Grounds are also on the show to discuss Arsenal’s Europa League exit and Man Utd’s progress to the final – and what comes next for both sides, with Mikel Arteta under pressure and Ole Gunnar...
2021-05-0743 min
Sky Sports FCPremier League Preview: Jamie Redknapp on Man City vs Chelsea; Plus: what next for Arsenal, Man Utd after EL ties, and the top four raceSky Sports pundit Jamie Redknapp joins Peter Smith to discuss Manchester City and Chelsea reaching the Champions League final ahead of their clash at the Etihad this weekend. He also picks out some standout performers from both sides, explaining how Ruben Dias has transformed City, and praising the rise of Phil Foden and Mason Mount. Sky Sports football writers Oli Yew and Ben Grounds are also on the show to discuss Arsenal’s Europa League exit and Man Utd’s progress to the final – and what comes next for both sides, with Mikel Arteta under pressure and Ole Gunnar...
2021-05-0743 min
Soi kèo bóng đá - Top Soi kèoKết quả Cup C1 Man City 2-0 PSG: Tấm vé chung kết lịch sử - Top Soi KèoThedo tv tường thuật trực tiếp những diễn biến chính của trận đấu giữa Man City và PSG trong khuôn khổ bán kết lượt về Champions League.
HẾT GIỜ!!! Man City chính thức lọt vào trận chung kết Champions League lần đầu trong lịch sử sau chiến thắng chung cuộc 4-1 trước PSG. Họ sẽ chạm trán với Real Madrid hoặc Chelsea để thực hiện hóa giấc mơ chạm tay đến đỉnh châu Âu sau một mùa giải xuất sắc.
85' Lúc...
2021-05-0511 min
The Rugby ClubhouseEpisode 1 - Cam Dolan, Thom Evans and Nicole ScherzingerWelcome to the first ever episode of the USA Rugby Clubhouse! Hosted by Ben Foden and Mike Petri, this is not your average sports talk show!
This year we will bring you 20 episodes of American rugby focused fun chatter and first hand experience of the MLR, USA Rugby, Collegiate, Amateur, Sevens and the Women's game. With special celebrity guests and big name players giving first hand their knowledge and experiences of rugby in the USA and beyond.
Episode 1 features USA stalwart and 2 time world cup participant Cam Dolan, and with special guests Thom Evans of Scottish International fame and his...
2021-03-271h 52
The Rugby ClubhouseWelcome to the ClubhouseThe USA Rugby Clubhouse is the go to location for everything USA Rugby related, Hosted by Ben Foden and Mike Petri, this isn't your average talk show. We take a light hearted approach to breaking down Rugby in America, speaking to the players of the MLR and American leagues and inviting celeb guests with links to American rugby to share their POV and build up a fun and different approach to the sport in the US.
2021-03-2201 minThe Rig Biz PodcastWayne Bridge - Passing Out In Chinawhite's - Lockdown Sex Life & Knocking Out Spencer MatthewsToday we bring you our biggest guest so far in Ex England/Chelsea/Man City/Southampton superstar Mr Wayne Bridge. Bridgey has soo many brilliant stories we've already had to book him back in for round two, but today we discuss;
Getting incredibly loose at Ben Foden's wedding and misbehaving with the lads.
Also gaining his rugby mates respect by coming out on top in an physical brawl and witnessing Jordan Turner Hall throwing up all over himself in the corner after everyone was doing drinking games.
SAS Who Dares Wins - opening up about his self-confidence issues he’...
2021-03-1149 min
Geçiş OyunuClean Sheet #4 | FPL GW 24 | Guardiola'nın Fedaisi, Nee kaptan Ben Mee'yim?, Hem Kel Hem Foden!Barış Arıkan ve Hakan Gürsan Fantasy Premier League'in 24'üncü haftası için kadrolarını ve önerilerini sıralıyorlar. #FPL #FantasyPremierLeague #FantasyFootball #PremierLeague
2021-02-1130 min
3 Up TopEp 3: Foden masterclass leaves Liverpool scrapping for Champions League placeJoin Ben, Kial and Arj as they discuss the weekend's football action, give a lowdown on their predictions come the end of the Premier League season plus the 3rd segment of the Stoppage Time Challenge...
2021-02-0858 min
Dream Team TonicDream Team Tonic Podcast - Episode 7Tony and Ben discuss the latest games in GW12 covering all things Sun Dream Team. There is an Update on the Dream Team Tonic Mini league and they discuss Timo Werner and Phil Foden
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2020-12-2433 min
Rugby PickEmBermuda 10s - (ft. Barry Herbert)After speaking with Rugby PickEm friend Taylor Howden (the next Eddie Jones in the making) and he confirmed he was coaching the (throwback) Ohio Aviator side in Bermuda 10's, my mind began racing with questions about business side of things...
Who are the financial backers and what are their end game?
Is Bermuda 10's the beginning of a year-round 10's tour?
With 7's programs getting cut around the world by broke unions, will 10's take flight?
Where does 10's land on the player safety scale?
Are the massive 15's collisions slightly reduced?
Could this be the code that helps rugby...
2020-10-2532 min
7th Heaven PodBermuda with Ben FodenThe long wait is over... Season 2 is here and coming live and direct from The Bermuda 10s.Former Northampton Saint and England XVs legend Ben Foden joins the boys for the ride as Byrnesy, Chip & Mitch welcome you back into The Clouds!#OneNightin7thHeaven Hosted on Acast. See acast.com/privacy for more information.
2020-10-241h 02
The Rig Biz PodcastS3: Ben Foden - Dwarf Tossing - Teammates Secrets & Toothbrush Initiations.What a delight it is to be joined by Ben Foden from across the pond; to kickstart Season 3 in style! The Ex Sale, Northampton and England full back is leaving no stone unturned as he relays all the wonderful stories and secrets from his career in rugby both on and off the field. We discuss; the trials and tribulations of living in New York, cutting loose in his teammates frat house, celebratory nights out in Las Vegas, the standard of rugby in America, American rugby culture, initiations, nights out, his love for private schools, toothbrushes and spin the bottle, auditioning...
2020-10-1452 min
The is a Sport Social TestTammy Abraham birthday bash causes Covid controversy ahead of England camp, can Everton keep up their hot start and West Ham in focus!Tammy Abraham's surprise birthday party breached Covid-19 protocol, meaning the Chelsea striker and his England teammates Ben Chilwell and Jadon Sancho will miss the Three Lions game with Wales. Has the situation been dealt with fairly by Gareth Southgate after Greenwood and Foden's similar rules breach? (Part 2, 14:12) Your questions answered, including whether we think Everton will keep up their top start and if Manchester City can be excused for spending a billion quid on misfiring defenders. (Part 3, 40:28) West Ham are featured in Floodlight Focus where mysterious ITK and Hammers blogger Ex-WHU Employee joins us.
2020-10-0758 min
The is a Sport Social TestTammy Abraham birthday bash causes Covid controversy ahead of England camp, can Everton keep up their hot start and West Ham in focus!Tammy Abraham's surprise birthday party breached Covid-19 protocol, meaning the Chelsea striker and his England teammates Ben Chilwell and Jadon Sancho will miss the Three Lions game with Wales. Has the situation been dealt with fairly by Gareth Southgate after Greenwood and Foden's similar rules breach? (Part 2, 14:12) Your questions answered, including whether we think Everton will keep up their top start and if Manchester City can be excused for spending a billion quid on misfiring defenders. (Part 3, 40:28) West Ham are featured in Floodlight Focus where mysterious ITK and Hammers blogger Ex-WHU Employee joins us.
2020-10-0756 min
Gosscast#45: Ben Foden and wife Jackie's dramatic birth, Kylie and Drake rumours & Lana Del ReyOn this week's episode of the Gosscast, Goss.ie Founder Ali Ryan and Goss.ie Editor Kendra Becker are talking through the biggest stories of the week.
This week saw Ben Foden and wife Jackie's dramatic labour, with their daughter Farrah arriving weeks early. The girls talk about Jackie's statement giving out to the press, and was sharing her c-section on Instagram too much?
Plus with more and more One Direction reunion rumours doing the rounds, we talk about Niall Horan's decision to stop answering questions about the matter, and the after Drake was forced to...
2020-05-2451 min
Rugby PickEmFirst Team ALL - HAIR, Voicemails, & Top 5 Rugby Movies For QuarantineRugby PickEm fans, let’s just start by saying we couldn’t be more bummed out about the cancelled 2020 season, but it’s times like these that put things in perspective. It’s life and death situations (the entire human species battling a global pandemic) like these that force us to cherish the things close to us like family, and community. We were hoping to bring some laughs in a time of uncertainty (and no rugby), and since we recorded this, the situation has worsened. We hope all the listeners stay safe and we’ll do our best to keep putting up...
2020-03-2125 min
The Left WingTwickenham showdown, vulnerable England and Ben Foden on his New York adventureOn this week's episode of The Left Wing, Will Slattery and Luke Fitzgerald are joined by Cian Tracey of the Irish Independent and former England fullback Ben Foden ahead of a huge Six Nations weekend.Ireland take on England at Twickenham this weekend with the Triple Crown at stake, and Cian is cautiously optimistic that Ireland can produce a big performance. Andy Farrell is set to name an unchanged team and although the veteran players have been going well, Luke still thinks that starting some of the fresh blood would have been a good option.
2020-02-181h 01