Shows
Self Storage InsightsHow the Right Manager Can Transform Your Storage BusinessWhen should you hire a storage manager? Learn when it makes sense, what to pay, and how the right hire can boost your facility’s performance.2025-06-2025 minSelf Storage InsightsBeating the Big Guys | Competing in Self StorageBig REITs dropping rates? Don’t follow blindly. Learn how independent storage owners can compete smart, build loyalty, and grow sustainably.2025-06-0621 minSelf Storage InsightsStorage Fees That Make (or Break) Your FacilityAre your storage fees helping or hurting your business? Learn which fees to charge, avoid, and how to boost revenue without losing tenants.2025-05-2317 minSelf Storage InsightsFrom Setup to Success | Smart Moves for Self-Storage OperatorsNew to managing a storage facility? In this episode, we cover fee structures, billing tips, and setup strategies that top operators use every day.2025-05-0919 minSelf Storage InsightsThe BEST Self Storage Software in 2025! | How to Choose The Right SolutionSelf-storage is evolving fast. In this episode, we dive into automation, online rentals, and how CCStorage helps facilities grow with less overhead.2025-04-2523 minSelf Storage InsightsMarketing Smarter with ChatGPTMarketing your self storage facility just got smarter! In this episode of the Self Storage Insight Podcast, Ben Shirey chats with ChatGPT to explore how AI can help you optimize your Google Business Profile, run targeted ads, and make data-driven decisions—all on a budget. Whether you're new to AI or looking to up your game, this episode shows how easy (and powerful) it can be.2025-03-2615 minSelf Storage InsightsAvoid These Costly Mistakes | Interview w/ White Label StorageManaging a self-storage facility isn’t as simple as it seems—especially for first-time owners. In our latest episode, we chat with Peter Smyth & Alex Hartman of White Label Storage about the biggest challenges storage operators face, from tenant management to revenue optimization.2025-03-1444 minSelf Storage InsightsCovering More Than Risks | Interview w/ Terry CampbellInsurance costs are skyrocketing, and many facility owners are unknowingly underinsured. In the latest episode, I sit down with Terry Campbell of Johnson Insurance to discuss the biggest risks in self-storage, why insurance rates are rising, and how his team is bringing top-tier customer service to the industry.2025-02-2725 minSelf Storage InsightsRevolutionize Self-Storage Underwriting | Interview w/ Tyler SellarsLooking to simplify self-storage underwriting? Cactus, led by CEO Tyler Sellars, automates data input, enriches insights with market data, and delivers accurate forecasts—all in one intuitive platform. Say goodbye to manual Excel headaches and hello to faster, smarter investment analysis.
I recently had the chance to demo the product, and I truly believe it’s going to revolutionize the self-storage underwriting experience! Don’t just take my word for it—try it yourself with a 7-day free trial using the link app.trycactus.com/demo/?ref=bentz2025-01-2224 minSelf Storage InsightsPayment Dispute Best PracticesConfused about credit card disputes and chargebacks? In the latest episode of the Self Storage Insight Podcast, Ben Shirey breaks down what disputes are, why they happen, and how to respond effectively to protect your cash flow.
Learn how to win disputes, avoid processing issues, and keep your business running smoothly. Don’t let disputes derail your revenue—listen now!2025-01-1618 minSelf Storage InsightsEvolution of Online RentalsStreamline your online rentals! In this episode of the Self Storage Insight Podcast, Ben Shirey and Matt Markham dive into the pros and cons of Click-to-Sign vs. DocuSign, plus tips for creating an effortless rental process to keep customers coming.2025-01-0917 min
Merchant Sales PodcastThe Future of Integrated Payments | Live Event RecapYesterday, we hosted the biggest live event of my career, and I’m thrilled to share the highlights! We tackled the unique challenges facing merchant sales agents and software companies, introducing a groundbreaking business model to bridge the gap between these worlds.
During the event, I unveiled Full Stack Payments, introduced the CCStorage reseller program, and had the privilege of interviewing Ben Shirey, CEO of CCStorage and Jon Shirey, CEO of Full Stack Payments. Together, we showcased how agents can build lifetime vested residuals with vertical-specific software companies using our innovative new app.
To top it off, we revealed our mo...2024-12-131h 00Self Storage Insights3 Hurdles in Management Software MigrationThinking about switching self-storage software but worried about the challenges? In the latest Self Storage Insight Podcast, I break down the top 3 hurdles—website transitions, proprietary integrations, and cardholder data transfers—and how to tackle them like a pro. Don’t let fear of change hold you back!2024-12-1112 min
Self Storage InsightsSmooth Transitions | Interview w/ Dallas ThompsonsFrom buying his first self-storage facility in high school to managing eight across the U.S., Dallas Thompson of Delta Asset Management shares his journey as a young entrepreneur in the self-storage industry. Learn his top tips for smooth property transitions, rebranding, and maximizing growth in diverse markets. Whether you’re a seasoned investor or just starting out, this episode is packed with insights!2024-11-1925 minSelf Storage InsightsThe Ugly Truth Behind Rate IncreasesFed up with yet another price increase on the products and services you rely on? Sure, rate hikes aren’t new in this industry, but have you ever stopped to ask why you’re always paying more?
In today’s podcast, I dive into the questions you should be asking (the ones your provider hopes you don’t). Because let’s be real—some of these “necessary” fees make zero sense for your business.2024-11-0525 min
Self Storage InsightsCrazy Self-Storage Horror StoriesOn this episode of Self Storage Insight Podcast, we’re sharing the top craziest horror stories from the self-storage industry! From wild tenants and evictions to a storage auction that uncovered $100K in cash, you won’t believe what goes on behind those storage unit doors! Tune in for some laughs and jaw-dropping stories.2024-10-1411 minSelf Storage InsightsWhy Tenant Protection is Essential for Self Storage w/ Nate KinetIn this episode of the Self Storage Insight podcast, Ben Shirey chats with Nate Kinet from SafeLease about the power of tenant protection plans. Learn how these plans can boost revenue, reduce liability, and keep tenants happy by providing peace of mind for their stored items.
Tune in now to discover why more facilities are embracing tenant protection!2024-10-0429 minSelf Storage InsightsWhy Gate Access Tech Matters for Your Self Storage Facility w/ Bob HazlettIn our latest episode of the Self Storage Insight Podcast, we chat with Bob Hazlett from OpenTech Alliance about how cutting-edge tech like smart locks and self-service kiosks are transforming the self-storage industry! Learn how these innovations are streamlining operations and enhancing security for facilities of all sizes.2024-09-1927 minSelf Storage InsightsAdapting to the Digital Age of Self-Storage | Interview w/ Camille BroomOn the latest episode of the Self Storage Insight Podcast, we dive into adapting to the digital age of self-storage with Camille Broom from AAAA Storage Management.2024-09-0528 minSelf Storage InsightsThe Future Self Storage Customer | Interview with Scott Worden & Brett CopperIn the latest episode of the Self Storage Insight Podcast, we dive into the future self-storage customer with Brett Copper from Copper Storage Management and Scott Worden from StorSuite. Discover how technology is transforming customer experiences and learn practical tips for modernizing your facility. Don't miss out on insights that could give your business a competitive edge!2024-08-2334 minSelf Storage InsightsKey Strategies for Selling Your Facility | Interview with Andreas MakrisJoin us on the latest episode of the Self Storage Insight Podcast as we chat with Andreas Makris from Bledsoe Self Storage Group. Andreas shares invaluable insights on navigating the current self-storage market, managing seasonal trends, and maximizing your investment potential.2024-08-0830 min
Self Storage InsightsBoosting Efficiency and Retention in Self Storage | Interview with Brett CopperDive into the latest Self Storage Insight podcast where we discuss boosting occupancy rates and enhancing customer retention in self-storage facilities. Learn about effective pricing strategies, the power of online marketing, and the importance of customer reviews. Don't miss out!2024-07-2530 minSelf Storage InsightsUsing AI to Find More Self Storage DealsJoin us as Jean-Michael Diei from PropRise discusses leveraging AI for data and analytics in the self storage industry. Learn how they help developers identify market opportunities efficiently and their journey from mobile home parks to self storage.2024-07-1123 minSelf Storage InsightsBuilding Resilient Portfolios with Storage & FlexEquity Partners, founded by Grant Reeves and his partner in 2020, transitioned from commercial real estate brokerage to principal investment, strategically capitalizing on market shifts during the COVID-19 pandemic. Their journey began with converting an old grocery store into a self-storage facility, leading to further investments in storage and flex industrial properties. Now managing a portfolio of 13 properties worth $30 million, they’ve shifted to a 506(c) fund model, focusing on value-add strategies and targeting accredited investors for sustained growth and diversified returns.2024-07-0235 minSelf Storage InsightsHow Social Media is Transforming Self Storage Management w/ William TinHow Social Media is Transforming Self Storage Management w/ William Tin by Ben Shirey2024-06-2016 minSelf Storage InsightsFrom a Firefighter to Storage Business Owner w/ Ian HorowitzJoin us on this episode of the Self Storage Insight Podcast as Ian Horowitz, a former Baltimore firefighter turned successful real estate investor, shares his journey into the self-storage industry. Ian discusses his transition from single-family homes to managing a portfolio of 15 self-storage locations, offering valuable insights into market trends, remote management, and creative financing strategies. Discover how adaptability and leveraging technology have played crucial roles in his success. Don't miss this engaging conversation filled with expert advice and practical tips for aspiring investors.2024-06-1338 minSelf Storage InsightsWhy Experienced Management is Crucial for Self-Storage SuccessRunning a self-storage facility well is all about making customers happy, managing money smartly, and handling daily tasks efficiently. Start by creating a great customer experience with a user-friendly website and easy rental processes. Keep your facility clean and secure, and communicate promptly with customers. Manage your money by setting the right rental rates and staying on top of payments. Stay informed about industry trends, like mixed-use facilities, to stay competitive. By focusing on these areas, you can ensure your self-storage business is successful and grows over time.2024-06-0736 minSelf Storage InsightsReady to Own a Self Storage Facility? Expert Tips You Need to KnowThinking about owning a self storage facility? In this video, we explain the basics of self storage investment. Learn how the business works, important money details, and the pros and cons of teaming up with other investors. Discover the key questions to ask before you invest and what it takes to run a storage facility. Whether you want to manage it yourself or invest passively, this guide will help you decide if you're ready. Don't miss out on expert tips and advice for a successful investment!2024-05-3027 minSelf Storage InsightsFrom Harvard to Self Storage: Discussion with Peter SmythIs your storage business focused on getting positive Google reviews and appearing in local searches? Join us in this episode of the Self Storage Insight Podcast as we discuss strategies to enhance your online presence, build trust with potential customers, and improve your local SEO. Featuring insights from Peter Smyth of White Label Storage and Local Locker, this episode is packed with tips and best practices to help your storage business thrive.2024-05-1630 minSelf Storage Insights7 Tips to Stay Competitive: Insights from a Self-Storage Facility Manager w/ Blake AngleLearn from Blake Angle, a facility manager, how to keep a self-storage business competitive against larger facilities and what strategies can make the difference in customer retention and growth.2024-05-0921 minSelf Storage InsightsMaximizing Revenue with Dynamic Pricing in Self Storage w/ Brett CopperDiscover how adjusting your storage unit prices based on demand can boost your revenue, keep your units filled, and help you stay competitive.2024-05-0229 minSelf Storage InsightsTips for Successful 1031 Exchanges into Self Storage Facilities w/ Dave FosterLet's find out how self-storage owners can use 1031 exchanges to avoid paying taxes right away when they buy new properties. Dave Foster shares easy tips on making your storage business better without the extra costs.2024-04-2534 minSelf Storage InsightsHow You Can Increase Traffic To Your FacilityWe talk about essential marketing strategies that can dramatically increase your customer base. From leveraging local partnerships to optimizing your online presence, we cover the top tactics that will help you attract more customers to your facility.2024-04-1835 min
Companion Gundog PodcastTrial and Collar Wise Dogs with Ben LepinskiBen Lepinski of Lepinski K9 Services joins me to share his thoughts on avoiding equipment issues and making trial wise dogs. Ben is a high level competitor in protection sports and hobbiest retriever trainer. For a more complete bio and dive into Ben's career please go back and listen to our last episode recorded in September of '23 where we reviewed Konrad Most's classic book Training Dogs; A Manual. This time around Ben helps me work through the issue of equipment and trial wiseness in competition dogs. Check out Ben's website to learn more about his...2024-04-171h 34Self Storage InsightsMaking the Move from Single Family Investments to Self StorageGreg Smith's journey into self-storage began three years ago, leveraging his expertise from banking to capitalize on the industry's potential for extra income. Armed with lessons from managing houses and a daycare business, he emphasizes quick customer response, streamlined operations, and leveraging technology to stay ahead. Greg's hands-on approach and strategic investments underscore his success and offer valuable insights for aspiring entrepreneurs in the self-storage sector.2024-04-1121 minSelf Storage InsightsFrom a Pharmacy to a Multimillion Dollar FacilityFrom working as a pharmacist to becoming a star in the storage world, Stephen shows us how to turn a big, old place into a cool storage business, all while helping people and making friends along the way. Get ready for a story full of big dreams, smart moves, and lots of heart!2024-04-0442 minSelf Storage InsightsHow Great Customer Service Increases RetentionGood customer service is super important in self-storage because it makes customers feel special and valued. When storage places are friendly and helpful, people want to keep coming back. The best self-storage spots are those that balance making money with taking really good care of their customers.2024-03-2820 minSelf Storage InsightsUnanswered Calls Are Costing You BusinessFind out what's next for self storage in the Self Storage Insight Podcast! Experts talk about how call centers and fancy tech are making storage better for everyone. Hear real stories and get tips to succeed in the storage world. Come learn about the cool stuff happening in storage!2024-03-2231 minSelf Storage InsightsMastering Investing in Self StorageExplore Trevor Oldham's fascinating journey from starting Podcasting You to becoming a smart real estate investor. Learn how Trevor shifted from freelancing to building a diverse portfolio in different types of real estate, like self-storage investments. Get valuable tips and insights from Trevor's experiences on how to make money while you sleep. Join us as we uncover the secrets to success in real estate investing with Trevor Oldham!2024-03-0731 minSelf Storage InsightsThe Best Self Storage Software in 2024!Discover how CC Storage's innovative property management software, as discussed by Director of Sales Matt Markham in a recent podcast episode, can streamline operations and drive growth for self-storage businesses. Explore automated invoicing, interactive site maps, and more tailored solutions to meet your unique needs.2024-02-2219 minSelf Storage InsightsRemote vs. Traditional Management for Self Storage | Everything You Need To KnowAn insightful exploration of self-storage management, this blog post delves into the nuances of remote, hybrid, and traditional approaches. From cost-saving strategies to considerations for transitioning, it offers valuable insights for operators navigating an evolving industry landscape2024-02-0833 min
Feast of Fun: Gay Talk ShowJohn Coons and Jonah Wheeler Make Beautiful Music TogetherCouples that play together, stay together. Creating something fun and sharing it with the world is a great opportunity to connect with someone you love.Today we’re having a double date with musical partners and lovers John Coons and Jonah Wheeler. For John and Jonah a date night usually involves putting on a musical show filled with outrageous humor and grim topics.John Coons background as an opera and jazz singer has gotten him some amazing gigs with the Boston POPS, Ben Folds, Amanda Palmer and my good friend Sxip Shirey.Jonah Wheeler is...2024-02-061h 22
Self Storage InsightsThe Keys to Exceptional Self-Storage Customer ServiceThe Keys to Exceptional Self-Storage Customer Service by Ben Shirey2024-02-0229 min
Self Storage InsightsShould I Buy A Storage Facility in 2024Meet Andreas Makris, a real estate pro who made a successful shift to the self-storage industry. Discover his insights on self-storage vs. multifamily, 2024 plans, market predictions, tech's role, and buyer vetting. Andreas stays optimistic about self-storage and welcomes future brokerage opportunities.2024-01-2532 min
Self Storage Insights3 Common Mistakes to Avoid When Building a Storage FacilityThis podcast talks about how to plan and build self-storage units, with advice from Tyler Shear at True Steel Buildings. It covers important steps like getting approvals, preparing the construction site, working with good suppliers, and thinking about converting existing buildings into storage spaces. The post also mentions being flexible with the layout of storage units and looking at future opportunities in the storage business. Tyler gives tips to people who want to start their storage business, and it discusses what's popular in storage construction right now. It's like a guide to help you understand how to build storage units...2024-01-1219 min
Self Storage InsightsHow to Build A Profitable Business in 2024 | Self Storage EntrepreneurshipWe discuss how he has multiple businesses that keep his lead flow up and complement each other so I was wanting to go along those lines with something since he doesn't do traditional storage.2023-12-2820 min
Self Storage InsightsHow to Prepare for the Slow SeasonDiscover essential strategies for self-storage operators to thrive in 2024! Learn how to adjust prices to retain tenants, make the most of your advertising budget, enhance customer convenience, and prepare for the busy spring season. Find out how to navigate challenges and emerge stronger in the self-storage industry.2023-12-1424 min
Self Storage InsightsHow to Use a Broker to Find Great Self Storage OpportunitiesIn todays episode of the self storage insight, I speak with Brandon Robinson, a self storage broker with over 16 years of experience selling storage facilities and he gives his insight into what to look for when purchasing a facility.2023-11-3029 min
Self Storage InsightsUtilizing Technology To Grow Your Self Storage BusinessIn this episode, we delve into the world of self-storage technology. Join us as we explore the essential tech solutions that can transform your self-storage business, streamline operations, and enhance the tenant experience. Discover expert insights and recommendations from industry leaders. Tune in now and stay ahead of the curve!2023-11-1626 min
Self Storage InsightsSecrets on Building a Local Self Storage BusinessEver wondered how a small, family-run self-storage business can thrive in a competitive market? Meet Bud Spencer, the man who transformed rundown facilities into a booming self-storage network in Kentucky. His journey is filled with lessons on perseverance, strategy, and the power of a personal touch.2023-11-0226 min
The Self Storage ShowCCStorage & The Self Storage Insight PodcastIn this captivating episode of the Self Storage Show, join host Jim Ross as he delves into the innovative world of CC Storage with its founder, Ben Shirey. Discover how an essential need for online payments in the storage domain transformed into a holistic management tool, offering an array of features at zero cost to businesses. Episode Highlights: 🌟 Introducing Ben Shirey: Embark on a journey with Ben as he unravels the inception and evolution of CC Storage, stemming from a genuine need to bridge the gap for online payments in the storage realm. 🎙️ Self Sto...2023-10-2613 min
Self Storage InsightsMastering Social Media Marketing for Self Storage!In the recent episode of Self Storage Insight Podcast, Ben Shirey was joined by Josh Long, a seasoned expert in marketing and design. They delved deep into an essential aspect influencing businesses in the contemporary landscape - online presence.2023-10-1916 min
Self Storage Insights3 Things to Know Before Getting Started in Self StorageListen to insights from #SelfStorage Expert Bob Copper! With 30+ years in the industry, he’s sharing golden nuggets on feasibility studies, due diligence, and more. Don’t miss out!2023-10-1228 min
Self Storage InsightsBuying Vs Building for Self Storage SuccessIn this weeks episode we discuss everything from Value ad acquisitions, Conversions, as well as New Construction and talk about the pros and cons of each with Ben Gottfredson of Big Ben's Moving & Storage, who has had experience in all of these different opportunities and provides valuable insight on this question of "What is the best way to invest in storage2023-09-2131 min
Self Storage InsightsThe Self Storage Playbook: The Strategy of Scaling UpMichael and Paul delve deep into their transition from residential real estate to building a formidable portfolio in the self storage sector. This interview is rich with insights on acquisition strategies, operational challenges, and the lessons they've picked up along the way. Don't miss it!2023-09-0835 minCompanion Gundog Podcast26: Book Review With Ben Lepinski (Konrad Most's Classic, Training Dogs; a Manual)Grayson and Ben sit down to discuss Konrad Most's timeless book.Ben Lepinski is a police dog trainer operating out of Richlands, North Carolina. He grew up training gundogs and has made his name in the protection sports. Ben and his dog Fury are the reigning national champions in both American Schutzhund (AS III) and Protection Sports Association (PSA II). Learn more about Ben and his services at https://www.lepinskik9.comVisit Grayson at www.losthighwaykennels.com Learn more about your ad choices. Visit megaphone.fm/adchoices2023-09-051h 53
Self Storage InsightsStress Less, Store More: The Third-Party Storage Strategy Revealed!Dive deep into Terry Morrison's strategic journey with Equanimity Capital Partners. Discover his insights on the resilience of the self-storage model, the secrets behind his acquisition strategies, and why third-party management became his go-to choice.2023-08-2425 min
Self Storage InsightsReal Estate Vs. Self Storage? Which Is The Better Investment?Amidst the global challenges of COVID, discover how Powell ventured into the self-storage domain, the role of remote management, and key industry insights.2023-08-1726 min
Self Storage InsightsThe Future of Self Storage (Insights from a Millennial Industry Expert)As the self-storage industry sees rapid growth, we sat down with Brett Copper, a millennial with deep roots in the business, to understand the forces driving this expansion. His insights might just surprise you. Dive in now!2023-08-1020 min
Self Storage InsightsTurning Horse Stalls into Profit - Self Storage InsightsDiscover how Joe transformed horse stalls into a booming self-storage business and learn his advice for aspiring entrepreneurs. Check out our latest blog post for an inside look at his journey: https://www.ccstorage.com/self-storage-insights/from-horse-stalls-to-storage-halls-an-entrepreneurs-journey2023-07-2716 min
Self Storage InsightsBuilding Your Own Self Storage Facility: Insights from Store It Up Mini StorageJoin us as we chat with Kayla and Ryan from Store It Up Mini Storage in Karns City, PA. They share their journey of building their first storage facility, valuable insights, and advice for anyone interested in the industry. Don't miss out on their firsthand experiences and expert tips! Check out the full blog post here:https://www.ccstorage.com/self-storage-insights/building-your-own-self-storage-facility2023-07-1319 min
Self Storage InsightsMaximizing Profitability in Self StorageJoin us on this week's episode of the Self Storage Insight as host Ben Shirey interviews Jon Shirey, COO of ISO Amp, the largest statement analysis company in the US.
Discover the truth about credit card processing fees and their impact on self storage businesses!
Sponsored by CCStorage, we delve into maximizing profitability. Tune in now!🎙️
#SelfStorageInsight #CreditCardProcessing #MaximizeProfitability2023-06-2925 min
Self Storage InsightsExploring the Self-Storage Industry: An Interview with Dustin from Wy-Not Store It📢 Discover the fascinating world of self-storage with Dustin from Wy-Not Store It! In this insightful interview, we delve into Dustin's journey, from acquiring the facility to managing units in Wyandotte, Michigan. 🏬🔒
Learn how Dustin fills units without extensive marketing, the significance of word-of-mouth in a close-knit community, and his thoughts on the industry's future. 📈💼
From customer loyalty to expansion plans, discover Dustin's experiences and insights into the self-storage industry. 🗝️💡2023-06-2221 min
Self Storage InsightsThe Success Story of Swift Storage: A Journey into the Self-Storage Industry🎙️ Listen to the latest episode of the Self Storage Insights podcast as Ben Shirey interviews Eddie Laflamme, the owner of Swift Storage. Discover Eddie's inspiring journey in the self-storage industry and how he built a thriving business from the ground up. 🏢🔐💼 Don't miss the key insights on challenges, exceptional customer care, and the future of self-storage. Tune in now!2023-06-0218 min
Streetwise HebrewCelebrating 3 Years of Streetwise Hebrew!"Sha...losh, it's me, Guy, from Streetwise Hebrew." Yes, you read right. Three years ago we aired our first episode of StreetWise Hebrew on TLV1 Radio. So this week, Guy talks about "shalosh" - three - and all its related words and phrases. We cover everything from basketball, to math, beer and music, plus we even get to hear some iconic Israeli poetry. Exclusive content for Patrons New words & expressions: Shalosh arba ve… – Ready, steady, go – ...שלוש ארבע ו Shalosh arba la-avoda – Yalla, let's work – שלוש ארבע לעבודה Shloshha hatulim – Three cats (masculine) – שלושה חתולים Shlish – A third (1/3) – שליש Efshar shli...2016-08-1609 min