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Clinical CommunicationClinical CommunicationThe Future Of Communication & Teaching It with Dr F Scott FeilClinical communication knowledge is always progressing andwe are way beyond just listening and having good rapport. So what else do we need to consider and how should it be taught to future healthcare professionals?This episode is from a recording of the “Healthcare Education Transformation” podcast that Ben was recently on with Dr F Scott Feil, where we discuss:(00:00) – Introduction(07:21) - Why Communication Is Important(21:44) - What Is Going Well In Communication Teaching InHigher Education(34:50) - The Future Of Healthcare Communication Education(42:25) - Communication Top Tips(46...2025-07-2752 minClinical CommunicationClinical CommunicationGuiding & Supporting Those With Persistent Pain with Dr Mark KargelaMore resources are becoming available on how to supportthose with persistent pain, yet challenging conversations can still occur, especially when someone is still going through a medical journey and expectations are still uncertain.This episode is a recording between Ben and Dr Mark Kargela, Specialist Physical Therapist in Persistent Pain, on Mark’s “Modern Pain Podcast” where they discuss: (00:00) – Introduction(05:42) – How Communication Knowledge Has Evolved Over Time(11:26) – Guided Discovery & Open Questions(23:32) – Managing Diagnostic Uncertainty(32:28) – Managing “Fix” Expectations(38:49) – Best Ways To Develop These Skills(45:46) – The Future Of “Explain P...2025-07-2048 minClinical CommunicationClinical CommunicationDifficult Conversations, Cues, Non-Verbal Communication & More with Jeff Morton and James Horner.A few weeks ago I was a guest on the Physio Pulse podcastwith Jeff Morton & James Horner. They kindly gave me a copy of the recording to release here, where we discuss:(00:00:00) – Introduction(00:05:00) - How Ben Became A Communication Skills Facilitator(00:10:50) - Why Communication Skills Are Becoming More Embraced By Clinicians(00:19:51) - Does Having A Specialist Job Title & Appearance Come With Greater Influence Over Patients?(00:22:18) - How To Have Difficult Conversations With More Senior Colleagues(00:24:21) - When Communication Skills Have No Effect(00:29:43) - How To Re...2025-07-131h 21The Healthcare Education Transformation PodcastThe Healthcare Education Transformation Podcast559. Stories Are the Future: Ben Whybrow on Emotional Intelligence, AI, and Meeting Patients Where They AreBen Whybrow returns for part two of our conversation, and this time we dive even deeper into the art—and science—of clinical communication. From the way stories create emotional buy-in to how AI could reshape patient interactions, Ben brings insight, humor, and clarity to the complexities of modern healthcare. We break down what makes reassurance effective (or not), how to communicate with patients who don’t agree with your clinical narrative, and why understanding beliefs is just as important as understanding symptoms. Ben also shares his take on the NHS's AI roadmap and how future clinicians may have to adapt...2025-07-1228 minThe Healthcare Education Transformation PodcastThe Healthcare Education Transformation Podcast558. Beyond the Script: Ben Whybrow on Redefining Communication and Connection in HealthcareWhat happens when we stop treating communication as a soft skill and start recognizing it as the core of effective patient care? In this episode, I talk with UK-based physio and medical communication educator Ben Whybrow about why connection, tone, and storytelling matter more than ever in healthcare. Ben shares how his journey through persistent pain care and teaching at Cambridge Medical School led him to a powerful realization: if your patient doesn’t feel heard, your plan won’t work. We dive deep into motivational interviewing, emotional intelligence, the parallels between sales and healthcare, and why open-ended questions are the...2025-07-1128 minThe Modern Pain PodcastThe Modern Pain PodcastWhy AI Can’t Replace Human Care in Chronic PainAs AI continues to evolve and integrate into more areas of healthcare, many clinicians are asking: will we be replaced? In this episode, Mark Kargela and Ben Whybrow have a frank conversation about how AI is affecting clinical work, what it can (and can’t) do well, and why the human elements of care—empathy, presence, collaboration—remain irreplaceable.You’ll hear how we’re using AI tools like ChatGPT in our content creation and case planning, the limitations we’ve seen in clinical decision-making, and why now is the time for clinicians to lean into the “soft” human sk...2025-07-0624 minClinical CommunicationClinical CommunicationHow To Sound Like An Expert (Even When You Don’t Feel Like One)It is well known that the more perceived expertise andcompetence we have in someone, the more likely we are to trust them and have a better outcome. This is great if you are a clinician with extensive expertisein a certain area, though not all of us are. But there are ways we can sound like an expert to achieve the same results without being disingenuous. Which is the topic of this short episode.Find this useful? Then do share & subscribe.You can follow Ben across social media @BWhybrowPhysioMark Kargela’s Pa...2025-07-0606 minClinical CommunicationClinical CommunicationHow To Reassure Patients with Ian CowellHow To Reassure Patients with Ian CowellReassurance is included in clinical practice guidelines acrosshealthcare and is usually a part of any assessment. Yet, very little research and guidance existed on how to go about doing it. But there has been recent new research that suggests whatdoes (and doesn’t) work when trying to reassure those with chronic low back pain, which could be applied across many other conditions.On this episode Ben is joined by the lead author Ian Cowell.Clinician, Educator & Researcher with the Evolve Pain Academy/Cognitive Functional Therapy group. Wh...2025-06-291h 10The Physio Pulse PodcastThe Physio Pulse PodcastEp. 38 - Communication and Conflict with Ben WhybrowWe had the pleasure of sitting down with Ben Whybrow the host of the Clinical Communication Podcast to discuss...- Communication tips- Difficult conversations - How to handle conflict ... and cake...Hope you enjoy!2025-06-291h 21Clinical CommunicationClinical CommunicationAdvanced Pain CommunicationPlenty of podcast, articles, videos and other resources talk through the words and analogies we can say to help someone understand their pain. This can give clinicians the right words to say, but they may still have no effect, as it is not just knowing WHAT to say, but knowing WHEN and HOW to say it.This episode is the audio from a recent webinar I have given called "Advanced Pain Communication". Want to have this or something similar delivered live to you or your team?Want to see the video...2025-06-2227 minClinical CommunicationClinical CommunicationHow To Help Men Discuss Their Pelvic Pain with Bill TaylorMany men can be affected by pelvic pain and related conditions but often find it hard to talk about it, with clinicians at times not always knowing what to say.In this episode Ben is joined by Bill Taylor who is a Specialist Physiotherapist & Teacher in Male Pelvic Pain. In this episode they discuss;(00:00:00) – Introduction(00:00:44) – How To Start The Male Pelvic Pain Conversation(00:21:03) – How To Ask Deep Difficult Questions(00:33:18) – How To Encourage Men To Open Up About Their Pelvic Dilemmas(00:54:56) – The Downside Of Prostate Cancer Treatment(01:03:4...2025-06-161h 22Clinical CommunicationClinical CommunicationConversational Skills To Encourage Older Adults To Lift with Chris TileyResistance and strength training is often highly recommended for the management of many conditions affecting older adults, with many guidelines and recommendations available.Yet many barriers can get in the way, whether they’re physical, psychological or something else.In this episode Ben is joined by Physiotherapist & Author of “Never Too Old To Lift” Chris Tiley, where they discuss:(00:00) - Introduction(01:08) - How To Manage The Situation Where A Family Member Is Protecting The Patient?(05:40) - How Can We Help An Older Person Understand The Benefits And Risks Of Liftin...2025-06-0953 minClinical CommunicationClinical CommunicationHow To Teach Patients, Students & Clinicians with Kate PurcellEvery clinician is asked to deliver some teaching orpresentation throughout their career, whether this is to groups of patients, students or colleagues. Yet hardly any of us receive any formal teaching training. We’ve all attended talks which seemed interesting on thesurface, but failed to engage us.So how do we avoid making the same mistake?On this episode Ben is joined by Kate Purcell, AdvancedPractice Physiotherapist, former lecturer and with fellowship to the Higher Education Academy.In this episode they cover:(00:00:00) – Introduction(00:03:10) - Should We Teach Pati...2025-06-011h 14Clinical CommunicationClinical CommunicationThe Art Of Coaching & Asking The Right Questions with Jo TurnerClinicians are often encouraged to take on a coaching,rather than fixing, role when working with patients. There’s lots of resources now available on how to do this, yet for some, this may be a new and challenging concept. Plus, some unanswered questions still exist;What if the patient doesn’t want to be coached?What if I ask the wrong questions?Am I still providing value if the patient solves their ownproblem?On this episode Ben is joined by Jo Turner, Professionally Certified Coach with...2025-05-2553 minThe Modern Pain PodcastThe Modern Pain PodcastFrom Telling to Guiding – Transforming Patient CommunicationIn this episode, I sit down with Ben Whybrow, a pain specialist physio in the UK and new community manager for Modern Pain Care, to discuss the critical role of communication in modern healthcare. We break down why the traditional, paternalistic approach to patient interaction falls short and explore how guided discovery can lead to better outcomes for people in pain. If you’re a clinician looking to improve your communication skills and create more meaningful connections with your patients, this conversation is for you.🔗 Links Mentioned: • Modern Pain Care Program Interest List • Clinical Communication Podcast –...2025-05-1948 minClinical CommunicationClinical CommunicationHow To Discuss Menstrual Cycles & Periods with Michelle LyonsMenstrual cycles are considered the fifth vital sign for awomans health and can have an impact on functions all over the body. Yet many clinicians may feel uncomfortable discussing the topic with the person in front of them, with little guidance on how and when to raise the subject.Until Now.On this episode Ben is joined by Michelle Lyons, SpecialistPhysiotherapist and Lecturer in Pelvic and Women’s Health. In this episode they discuss;(00:00) - Introduction(01:39) - How do we raise the topic of menstrual cycles when the patient hasn’t?2025-05-1846 minClinical CommunicationClinical CommunicationBonus Content 2: ICE Questions, Weight Management Buy-In, Pain Management Personality & MoreDuring every guest interview extra questions are asked at the beginning before the main episode to help get the conversation started. Whilst these are not released at the time, they are recorded and add value, and now bonus content from recent guests is ready to be released.This bonus content episode involves:(00:00) – IntroductionMatt Wedderburn(00:44) - When & How To Ask ICE Questions(05:30) - Should We Bother To Use The Body Chart When Time Is Limited?Ben Steele-Turner(08:28) - Achieving Buy-In For Weight Management For KneeOsteoarthritis...2025-05-1147 minClinical CommunicationClinical CommunicationHow To Manage Communication Challenges In First Contact Practice with Matt WedderburnFirst Contact Practitioners/Physiotherapists have been an evolving role for over the past five years, with it becoming a role that more senior clinicians are going into. Yet with this new role comes new challenges; time limitations, more diagnostic uncertainty and different expectations from both patients and other clinicians.In this episode Ben is joined by Matt Wedderburn, First Contact Physiotherapist and creator of “Primary Care MSK” which provides musculoskeletal educational training to primary care services.In this episode they cover:(00:00) - Intro(01:05) - How should we explain to the...2025-04-2747 minClinical CommunicationClinical CommunicationHow To Discuss Weight Management With The Person In Front Of You with Ben Steele-TurnerMany clinicians find discussing weight with the person infront of them daunting, and yet weight can have a significant impact on multiple conditions and outcomes. How do we raise the subject without offending them?What should we say (or not say)?In this episode Ben is joined by Ben Steele-Turner, Physiotherapist with an Msc in Human Nutrition and ongoing with a PhD into how Physiotherapists can better support weight management in people with osteoarthritis.In this episode they cover:(00:00:00) - Intro(00:02:26) - How do we raise the subject of...2025-04-211h 22Clinical CommunicationClinical CommunicationHow To Talk To Runners with Matt PhillipsMillions of people around the world regularly run for exercise and pleasure and become the identity of a runner. Yet when they need help from a healthcare clinician, some unique conversational challenges can occur with this patient group.On this episode Ben is joined by Matt Phillips, Sports Therapist and creator of Run Chat Live, where they discuss:(00:00) - Intro(00:51) - The Down Side Of Completing A Marathon (04:26) - Do Runners Have A Different Mentality?(08:54) - How To Support Someone To Reduce Their Running(12:86) – How To...2025-04-0653 minClinical CommunicationClinical Communication3 Times My Communication Skills Failed! - And What I Learnt From ItOur biggest learning moments are not from our successes, but from our failures.Today I'm giving 3 examples of when my communication skills failed and I couldn't help the person in front of me. Plus, more importantly the important lesson I took from them, which had nothing to do with words, language or tone of voice.Whilst this podcast can tell you how to improve your clinical communication skills, we practice in reality and things don't always go to plan, however much experience you have.But hopefully next time you do face...2025-03-3015 minClinical CommunicationClinical CommunicationHow To Break Bad News To The Person In Front Of YouBreaking Bad News to patients can be some of the most difficult conversations clinicians can have . It encompasses a lot more than just palliative care and cancer and is something many clinicians will have to do, regardless of their speciality.Yet there is little easily available guidance on how to go about it outside of basic medical training.There is a way we can have these conversations that can make it easier for both patient and clinician. Which is the topic of this episode. Book Mentioned:Breaking Bad News: A Ten...2025-03-1615 minClinical CommunicationClinical CommunicationHow To Help Your Patients Form Habits That StickEveryday healthcare clinicians around the world set out to improve the health of their patients by suggesting habits that the patients can adopt to improve their wellbeing. And whilst it is important for the people we see to feel motivated to change, there a certain ways we can suggest these habits occur that will make them more likely to stick.This episode does not consider every aspect of habit formation, but areas covered include; location, timing, environment, routine, monitoring and rewards.Find this useful?Please do share & subscribe.You...2025-03-0211 minClinical CommunicationClinical CommunicationWhat Are The Components Of Effective ReassuranceThere is currently no general consensus on how to reassure the person in front of you.But from research so far, what do we know that can make reassurance more effective?In these situations knowing WHAT to say is particularly important, but as is knowing HOW & WHEN to say it.All of which is covered in this episode in just over 10 mins.Find this useful? Then please share it with others & subscribe.Got questions or stories to share?Send...2025-02-2310 minClinical CommunicationClinical CommunicationHow To Support & Coach Patients With Persistent Pain with Mathilde KehlerHelping those with persistent pain can be a very challenging but also very rewarding venture. And rather than trying to fix or solve their problem, it requires a different approach of working with them to help them take ownership of the situation and feel in control.On this episode of Clinical Communication Ben is joined by fellow Physiotherapist & Pain Coach Mathilde Kehler, where they discuss:(00:00) - Introduction(02:29) - How Do We Help Patients Understand What A Pain Coach Is?(13:08) - When Should We Ask About Goals?(18:28)- What To...2025-02-0953 minClinical CommunicationClinical CommunicationHow To Get Young Athletes, Coaches & Organisations To Buy-In To Injury Prevention Programmes with Tom JacobsVarious evidence exists showing the benefits of injuryprevention programmes for reducing the risk of injury to young athletes, yet uptake in them has not been 100%. So how can we increase the number of young athletes doingregular injury prevention programmes? And how can we influence coaches and organisations to ensure it is implemented?In this Ben is joined by Tom Jacbos, who is a Sports &Musculoskeletal Physiotherapist, and also a trustee for “Power Up To Play”. A charitable organisation aiming to increase young athlete welfare with injury prevention programmes. On this episode they discuss;(00:00:00) - In...2025-01-301h 19Clinical CommunicationClinical CommunicationPriming, Influencing & Persuading Patients with Andrew McCauleyThe concept of influence, persuasion or even manipulation (psychologically) in clinical practice can seem very uncomfortable to some. Yet it occurs in every interaction we have, whether we intentionally do it or not. And with the increasing evidence that contextual factors and therapeutic relationships play a large role in patient outcomes, being able to master these could be as important as the assessments we do and treatment plans suggested. On this episode Ben is joined by Andrew McCauley, Specialist Physiotherapist & Athletic Development Coach where they discuss; (00:00:00) – Introduction (00:01:24) – Andrew’s 10 Quick Fire Questi...2025-01-191h 33Clinical CommunicationClinical CommunicationWhat's The Situation With Stem Cell Injections? Which Rotator Cuff Muscle Weighs The Heaviest? What's The Future Of Podiatry? Bonus Content #1During the recording of “Clinical Communication” episodes, before guests are asked the deep hard questions, they’re given some easier warm up questions to start with to help them feel comfortable. These are also recorded though not released at the time, until now. Some of this content from earlier episodes has been released on social media, but others from recent episodes have been held onto for this special episode, where you will hear: (00:00) – Introduction (01:26) Jo Gibson: Which Rotator Cuff Muscle Is The Heaviest? How To Build Rapport With Sco...2025-01-1222 minClinical CommunicationClinical CommunicationHow To Discuss Bunions, Toe Deformities & Surgical Corrections With The Person In Front Of You with Ian ReillyMany healthcare clinicians can probably identify a bunion or toe deformity, but asked anything more than this by patients and most would get stuck. So how do we explain what they are, why they’ve occurred and what the management options are in a way the patient can understand? How do foot surgeons have conversations around surgical options & expectations and explaining risks? In this episode Ben is joined by Ian Reilly, Consultant Podiatric Surgeon & International Lecturer, where they discuss: (00:00:00) – Introduction (00:00:46) – Dad Jokes (00:02:05) – How Romanian Christmas’s Compare To British...2025-01-051h 24Clinical CommunicationClinical CommunicationHow To Run Effective Group Programmes (Discussion with Conor Creedon)Group programmes can be a part of the management of many long-term conditions, combining various different activities which combined can have greater outcomes than individual components. Whilst suggestions may exist for what kind of content to cover in the specific group, the practicalities of how to run a group and ensure it is effective, have not been discussed in much depth, until now. In this first discussion episode, Ben is joined by Conor Creedon who is a Back Pain Specialist Physiotherapist & First Contact Practitioner. Both Ben & Conor run group programmes for people with persistent pain...2024-12-291h 07Clinical CommunicationClinical CommunicationLive Webinar Recording: Empathy, Attentive Listening & Difficult ConversationsOver the past year I've been asked to deliver some talks or webinars to various organisations and departments around clinical communication skills and difficult conversations. One of which I was given permission to record the audio for, and so am releasing now to you. There are interactive elements which you are welcome to play along with at home, work, in the car or wherever you listen. It covers the topics of: What is empathy and how to demonstrate it? How to show you are attentively listening to the person...2024-12-2234 minClinical CommunicationClinical CommunicationHow To Shoulder Difficult Conversations with Jo GibsonShoulder pain is a common reason for people to seek healthcare support. Whilst many will respond well to time and rehabilitation, certain situations and beliefs make it harder to treat and manage. This may be in relation to certain tissues being “torn”, the joint being “out of place” and “unstable” or having to break bad news when there is no easy solution. Jo Gibson is an Upper Limb Specialist Physiotherapist & International Lecturer for shoulder conditions. In this episode Ben & Jo discuss; (00:00:00) – Introduction (00:01:37) - What Influence Did Jo’s Father Have On Her Practice?2024-12-1549 minClinical CommunicationClinical CommunicationWhat To Say Before, During & After A Cranial Nerve Examination with Alan TaylorA cranial nerve examination can be part of a general neurological examination for some clinicians, but often not considered by others. Whilst resources and guides now exist online on how to perform a cranial nerve examination, less guidance is available on what to say to patients before, during and after performing one. Until now. Alan Taylor is a Specialist Physiotherapist in Vascular Flow Limitations, especially related to Cervical Spine Risk, as well as being an Associate Professor at The University of Nottingham. In this episode Ben & Alan Cover: (00:00:00) – Introduction (00:00:50) – What...2024-12-0147 minClinical CommunicationClinical CommunicationWho Else Is Influencing Your Patients?Trying to influence individual patient beliefs is tricky, but can be made even harder when someone else in their life is giving opposite information to you and having a greater influence. This episode talks through who else could influence a patients belief and how you could try to manage it. If you find this useful then do share & subscribe. For more follow @BWhybrowPhysio on X, Instagram, TikTok, YouTube or LinkedIn.2024-11-2606 minClinical CommunicationClinical CommunicationHow To Manage Difficult Engrained Patient BeliefsOne of the hardest conversations in clinical practice is when the person in front of you holds the opposite belief to you as to how their problem should be managed, and they are not open to changing their mind. Engrained beliefs don't change suddenly, but how these conversations play out can be made more productive and collaborative for everyone involved. This episode discusses how to achieve this and important aspects to consider. Find this useful? Then please subscribe and share it with anyone you think would find it...2024-11-1716 minClinical CommunicationClinical CommunicationHow To Discuss Steroid Injections With The Person In Front Of You with Nick LivadasSteroid injections have been available in healthcare for seventy years for various uses. But how should we discuss the risks and benefits of them for musculoskeletal pain with patients? How should we support someone who is really keen for one, but it’s not in their best interests? On this episode Ben is joined by Nick Livadas, Advanced Physiotherapy Practitioner & Lecturer at Teeside University for which he leads the Musculoskeletal Injection Therapy module.  They discuss; (00:00:00) – Introduction (00:01:25) – What Made Nick Interested In Steroid Injections? (00:04:30) – What Do Patients...2024-11-101h 03Clinical CommunicationClinical CommunicationDifferent Tones of Voice (And How To Utilise Them)The tone of voice we use to communicate is as important as the words we say, and yet much less attention is made towards it. Until Now. This episode covers essentials points on using different tones of voice with the patients we see, as well as giving some examples and when to use them. For more, subscribe and follow @BWhybrowPhysio on your social media of choice.2024-11-0307 minClinical CommunicationClinical CommunicationHow To Discuss Spinal Imaging & Spine Related Nerve Pain with Adam DobsonHow should we explain spinal-related nerve pain to patients? What should we say to those who want scans, but it’s not indicated? How should we explain imaging results to patients? For answers to these and a lot more, check out this conversation with Adam Dobson, Spinal Advanced Physiotherapy Practitioner. (00:00:00) – Introduction (00:00:43) – Would Adam Ever Become “The Space Physio”? (00:02:45) – How To Explain Spinal Related Nerve Pain (00:10:33) – What To Say If They Ask “Have I Got A Trapped Nerve?” (00:15:12) – What If They Ask “Will This Get Better?” (0...2024-10-201h 27Clinical CommunicationClinical CommunicationHow To Discuss Cauda Equina Syndrome With The Person In Front Of You with Rob TyerCauda Equina Syndrome is a rare but very serious condition that can keep many clinicians awake at night. In this episode Ben speaks with Rob Tyer all about speaking with patients about Cauda Equina Syndrome (and other important topics) as shown below. Timeline: 00:00:00 – Introduction 00:01:14 – Was It Hard For Rob To Transition From Taekwondo to Jiu Jitsu? 00:03:32 – How Does Rob Feel Taekwondo Has Changed Over The Years? 00:08:53 – What Made Rob So Interested In Cauda Equina Syndrome? 00:12:52 – Where Is The Right Environment For Further Tests If You Suspect Cauda Equina Syn...2024-10-131h 31Clinical CommunicationClinical CommunicationHow To Have Greater Influence Over The People You Interact WithWant to have greater influence over the people you come across in life and interact with? “The Influential Mind” by Tali Sharot was released in 2017 and is still one of the top regarded books for this topic. This episode of “Clinical Communication” takes some important lessons from the book and how you can apply them to the person in front of you, to potentially have greater influence.   For more; follow @BWhybrowPhysio on X, Instagram, TikTok & YouTube. If you’re really keen do drop me a message and send me any questio...2024-09-3008 minClinical CommunicationClinical CommunicationExtrinsic vs Intrinsic Motivation - What They Mean & How To Achieve ThemMotivation can be a powerful tool for Behaviour Change. But there is different types, extrinsic and intrinsic. What do these terms mean? And how can we enhance them to lead to greater long term behaviour change with the people in front of us? Find out in this episode of Clinical Communication. For more follow @BWhybrowPhysio on X, Instagram, TikTok & YouTube. Reference: Rethorn, Z. D., Bezner, J. R. & Pettitt, C. D. (2021). From expert to coach: health coaching to support behavior change within...2024-09-2207 minClinical CommunicationClinical CommunicationHow To Give Explanations That Your Patients Will Remember & UnderstandA clinician will spend every working day explaining something to someone, but how much effort is put into ensuring the other person remembers what is said and interprets the information as intended? This episode of Clinical Communication covers what you can do and say to ensure the person in front of you remembers what you have said and is able to relate to it. If you have suggestions for what would make this resource better, topics to cover or guests to suggest; Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, leave a...2024-09-1513 minClinical CommunicationClinical CommunicationHow To Discuss Patellofemoral Pain With The Person In Front Of You with Dr Brad NealIn this episode Ben speaks with Dr Brad Neal who is a Physiotherapist, Lecturer and Researcher at the University of Essex with a special interest in Patellofemoral Pain. In This Episode We Discuss: (00:00:00) - Intro (00:01:00) – Brad’s Views On Current Cricket (00:02:55) – Could Brad Ever Have Been A Cricket Physio? (00:03:41) – Brad’s Experience Of Working In Elite Sport (00:06:00) – Why Did Brad Choose Patellofemoral Pain To Work In? (00:09:45) – How To Help Patients Understand The Multi-Factoral Nature of PFP (00:11:10) – What To Say To The Patient When They’ve Been Tol...2024-09-081h 10Decades of Horror | Horror News RadioDecades of Horror | Horror News RadioXTRO (1982) – Episode 266 – Decades of Horror 1980s“Stay in the car. ...  Stay In The Car! ... GET BACK IN THE CAR!!” No one ever follows directions in horror movies. Join your faithful Grue Crew – Crystal Cleveland, Chad Hunt, Bill Mulligan, Jeff Mohr, and guest Dirk Rogers – as they try to figure out precisely what is going on in Xtro (1982). Decades of Horror 1980s Episode 266 – Xtro (1982) Join the Crew on the Gruesome Magazine YouTube channel! Subscribe today! Click the alert to get notified of new content! https://youtube.com/gruesomemagazine Gruesome Magazine is partnering with the WICKED HORROR TV CHANNEL (https://wickedhorrortv.com/) which n...2024-09-021h 39Clinical CommunicationClinical CommunicationLessons From "Messengers" That Can Help You With The Patients You See“Messengers” is a book by Stephen Martin & Joseph Marks released in 2019. It is for anyone who wants to increase the likelihood that the messages they are giving are taken in and acted upon. In Episode 14 of Clinical Communication we go through some of the lessons from it that can help you better manage the individual or group of patients in front of you. (00:00) – Intro (00:35) – You’re Not Only Judged On The Words You Say (01:21) – Building Connections (01:58) – Perceived Expertise (04:29) – Warmth & Connectedness (07:19) – Vulnerability (09:06) – Outro If you have sugges...2024-09-0109 minClinical CommunicationClinical CommunicationHow To Discuss Osteoporosis, Osteoarthritis & Inflammatory Arthritis with Jack MarchOsteoporosis, Osteoarthritis & Inflammatory Arthritis are conditions that many clinicians across many different specialities will see. Being able to have helpful and productive conversations with patients with these conditions is essential for being able to provide great care for them. Jack March is a Rheumatology Specialist Physiotherapist & Director of Operations for PhysioMatters. You can find him online by searching for “Rheumatology Physio” in whatever social media you use. His website is here: https://rheumatology.physio/ In This Episode Ben & Jack Discuss: (00:00:00) – Introduction (00:00:59) – Music You Might Hear In A Rheumatology Department (0...2024-08-261h 25Clinical CommunicationClinical CommunicationHow To Increase Patient Commitment To The Treatment PlanEvery clinician has the potential to do the perfect assessment and come up with the ideal treatment plan for the patients needs and aspirations. However, all of that is useless if they are unable to commit to it and carry out whatever has been discussed. This episode is all about simple and practical tips you can use with any patient you see to increase their commitment to the shared plan once they get home, so that they are more likely to carry it out, and more likely to think it will help. If...2024-08-1809 minClinical CommunicationClinical CommunicationClinical Metaphors I Use (That You Can Steal!)Metaphors are an effective way to help patients easily understand complex ideas we talk about, be it diagnosis, treatment options or prognosis. In this episode I go through three metaphors I use regularly in clinical practice that most of the patients you see can relate to and will hopefully benefit from, regardless of the speciality you are in. They are; The Computer Default Setting (2:04) The Mobile Phone Analogy (4:30) The Cocktail Analogy (7:28) For the visuals on The Cocktail Analogy, you can find them on social...2024-08-1114 minClinical CommunicationClinical CommunicationWhen & How To Use Silence With The Patient In Front Of YouSilence, or using a pause, can be one of the most underappreciated communication skills in clinical practice. Using it effectively can allow you to; Gain more useful information from the patient in front of you, Get a clear idea of how they feel about information you have provided and how to move forward, Manage emotionally charged situations easier. If you have suggestions for what would make this resource better, topics to cover or guests to suggest; Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a...2024-08-0411 minClinical CommunicationClinical CommunicationCan I Mirror My Patients?Mirroring or Matching are common terms used in communication skills training. But what do they mean, and What are the different types? This episode covers how Mirroring or Matching can be applied to: Body Language The Words We Use Tone of Voice & Presence How they can be utilised and what effect they may have. If you have suggestions for what would make this resource better, topics to cover or guests to suggest; Do contact @BWhybrowPhysio on X, Instagram, TikTok and...2024-07-2812 minClinical CommunicationClinical CommunicationHow To Manage Angry PatientsSpeaking with angry patients can be some of the most difficult conversations to have. This episode goes through what to do, and what not to do, when speaking with someone who is very angry or frustrated. Reading Suggested: How To Have Impossible Conversations – Boghossian & Lindsay How To Deal With Angry People – Dr Ryan Martin For More follow @BWhybrowPhysio on X, Instragram, TikTok & YouTube. Do send in any questions, topic suggestions & guests to get. 2024-07-2110 minClinical CommunicationClinical CommunicationHow To Be A SuperCommunicator“Supercommunicators” by Charles Duhigg has been one of the best new releases in 2024 on communication. This episode looks through lessons from it and they can be applied to clinical life. Covering: -  Knowing what type of conversation you are having, -  Emotional contagion & deep questions, -  How to know if someone is or isn’t enjoying a conversation, -  Managing conflict & difficult conversation. Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a review. 2024-07-1411 minClinical CommunicationClinical CommunicationQuestions That Lead To Behaviour ChangeSimply telling people what to do and how to do it is often a very ineffective way to change behaviours. Instead they need to have the feeling that they have come up with the idea themselves. How do we do this? With Questions. But not just any questions, this episode goes through both specific open and closed questions that are more likely to lead to behaviour change. Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a review. 2024-07-0706 minClinical CommunicationClinical CommunicationWhat Are The ICE Questions?The ICE questions are an essential component of any medical consultation. But what do they stand for? And why are they so essential? This episode covers not only this, but the additional extra questions that should come with it. Plus; - When to ask them? - Do you have to ask them in order? - How to respond to answers you may get. If you have suggestions for what would make this resource better, topics to cover or guests to suggest; Do contact @BWhybrowPhysio on X...2024-06-3011 minThe Coaching InnThe Coaching InnS4 Episode 31: Challenging and Myth-Busting in Coaching with Ben Dooley MCCClaire Pedrick MCC is in conversation with Ben Dooley MCC today. They discuss the importance of challenging and myth-busting in coaching, as well as the journey that led Ben to coaching. They explore the contradictions and inconsistencies in coaching training and language, such as the idea of being an expert while claiming not to be one. They also delve into the power of precision and specificity in coaching, and the need to ask clear and intentional questions. Ben shares his least favourite question in coaching and offers alternative ways to approach it.   Takeaways Challenging a...2024-06-2638 minClinical CommunicationClinical CommunicationFirst Impressions & First Minutes With A New PatientFirst impressions matter, and the way we are with the patient in front of us for those first few minutes can have a profound effect on the rest of their time with us. This episode covers:     - The first things to say on meeting someone new, - Body language and positioning before you start talking to them, - Small talk and the timing of certain questions, - Signposting or “Setting The Scene” at the beginning, - And more. Reference: Roberts, L. (2019). Effective Communication: Making The Most Of...2024-06-2308 minClinical CommunicationClinical CommunicationEmpathy: What It Is & How To Demonstrate ItEmpathy is a buzzword in communication skills, everyone claims they are empathetic, but patients may not always agree. In this episode we'll discuss: - What Is Empathy - The Difference Between Empathy & Sympathy - How To Demonstrate Empathy To The Patient In Front Of You - The Risks Of Empathy Coming Across As Fake - What Not To Say Further Reading: Howick et al (2018) "Effects of empathic and positive communication in healthcare consultations: a systematic review and meta-analysis" Open...2024-06-1607 minClinical CommunicationClinical CommunicationWhat Is Attentive Listening (And How To Do It)Attentive Listening is a popular phrase in clinical communication skills. But what does it mean? And how can we demonstrate that we are attentively listening to the patients in front us? Find out in this episode. If you have suggestions for what would make this resource better, topics to cover or guests to suggest; Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a review. 2024-06-0706 minClinical CommunicationClinical CommunicationThe Known (And Secret) Benefits of Listening to PatientsListening to the patient in front of us and letting them tell their story uninterrupted is one of the most important, and simplest, communication skills to utilise. The benefits are many. Some are obvious, some more subtle. This episode discusses them all. If you have suggestions for what would make this resource better, topics to cover or guests to suggest; Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a review.2024-06-0405 minSports Therapy Association PodcastSports Therapy Association PodcastEp.194: 'Communication Skills: When To Sit In The Mud' with special guest Ben WhybrowWelcome to Ep.194 of the Sports Therapy Association Podcast entitled "Communication Skills - The Art of Sitting in the Mud". Our guest in this episode, Ben Wybrow, is a specialist physiotherapist at an NHS Pain Clinic and a Clinical Communication Skills Facilitator at Norwich Medical School. He recently wrote a particularly well received article entitled “Sit In The Mud” that appeared in February’s edition of MSKMag, published in paper form and online by the Physio Matters team.  The article discusses the crucial role of effective communication and empathy in physiotherapy, and is a fantastic read whether you're...2024-04-181h 11The Modern Pain PodcastThe Modern Pain PodcastThe Art of Patient Communication in Pain ManagementThis episode features a conversation with Ben Whybrow, a physiotherapist specializing in pain management at an NHS pain clinic. Ben discusses the multidisciplinary approach to treating complex pain cases, emphasizing the importance of patient communication and empathy. He shares insights into managing difficult conversations around ingrained beliefs, the effectiveness of group dynamics in treatment, and strategies for addressing emotional challenges in the clinical setting. The discussion also explores the evolution of physiotherapy in the context of pain management, offering valuable perspectives for clinicians in this field.HELPFUL LINKS:Ben's Instagram2023-11-2052 minThe Physio Matters PodcastThe Physio Matters PodcastCommunication Illumination - Chewing It Over with Ben WhybrowCommunication is often described as a soft skill, what on earth does that mean? Especially as it can be a very hard skill to do well!!Luckily Ben Whybrow is here to educate Jim mostly but you can listen in too on how to be a better communicator. Therapy Live Tickets HERE: https://www.eventbrite.co.uk/e/5236688165272023-06-1521 minSilvatesSilvates28. Work with Pain with Ben WhybrowBen is a specialist Physiotherapist working in a Pain service. We discuss the importance of communication, working with people in pain and changing behaviour patterns.Find more about Ben here:Instagram & TikTok: @persuadingpatientsYoutube:  @bwhybrowphysio8659  Twitter: @bwhybrowphysioWatch the full interview here: https://youtu.be/XNdcY4Eqjhg2023-03-051h 20The Raspberry Ape PodcastThe Raspberry Ape PodcastEpisode 48 - Ben Whybrow - The Judo PhysioBen Whybrow is a musculoskeletal, sports & music physiotherapist. Squad physio for Comberton Judo Club and a judo black belt. In this episode we discuss injury prevention, recovery and answer listeners questions. For more info visit: http://thejudophysio.com2018-03-062h 23The Five Film Death Punch PodcastThe Five Film Death Punch PodcastThe Five Film Death Punch Podcast - #14 Ben WhybrowThe Five Film Death Punch Podcast - #14 Ben Whybrow This week’s guest has more string to his bow than Trump has lies to each tweet (Satire!, obvious and overused satire!) He is so deep into music that he has worked with Sony, BBC Radio 1, 1Xtra and is now part of the mighty Soundcloud! So yeah, I am going to say he is single handily responsible for all the best music ever in the world ever (I have no physical evidence to back up this claim, but apparently that is ok now….so let the good times roll...2017-03-301h 31How to Download Free Audiobook in Kids, Ages 8-10How to Download Free Audiobook in Kids, Ages 8-10Sniff Bounces Back by Ian Whybrow | Free AudiobookListen to full audiobooks for free on :https://hotaudiobook.com/freeTitle: Sniff Bounces Back Author: Ian Whybrow Narrator: Dominic Taylor Format: Unabridged Length: 3 hrs and 50 mins Language: English Release date: 11-01-10 Publisher: Audible Studios Genres: Kids, Ages 8-10 Summary: With his heart-melting eyes, and his faithful heart, Sniff is hard to resist but hes a dog thats hot on slobber, not so hot on brains! These adventures see Sniff creating mayhem in his adopted familys life. Has Sniff been dog-napped by mad scientists? Or eated by a moocow ? And why are Ben and his family hiding in the bushes...2010-11-013h 50