Shows
Beyond BenefitsThe Great American Healthcare Heist — With Chris DeaconIn this episode, we chat with Chris Deacon, Founder of VerSan Consulting, former New Jersey Deputy Attorney General, and author of “The Great American Healthcare Heist." Chris discusses her transition into the benefits world, going from being New Jersey’s deputy attorney general to running the New Jersey’s state health benefits program, to starting her own consulting firm that focuses on spreading awareness about health care issues. We also touch on her book, “The Great American Healthcare Heist” which aims to make readers question the financial motivations behind health care institutions. Finally, we look at the current state and the future...
2025-11-1252 minBeyond BenefitsA Patient Is A Patient — With Nurse DebIn this episode, we talk to Deb Ault, better known as Nurse Deb, the president of AIMM. We discuss her dedication to change, both as a nurse and as a pioneer of disruption in the health care and benefits space. We also chat about the challenges of employers' and employees' slow acceptance of change, as well as the realities of working in a broken system. One of the biggest challenges Nurse Deb shares is that many employers are not yet upset enough with the status quo to demand something different: "Until people are pissed off, they're not going to...
2025-10-1652 minBeyond BenefitsWould You Write Your Benefits Booklet With ChatGPT? — With Melissa BurkhartIn this episode, we talk with Melissa Burkhart, founder and president of Futuro Solido USA. We discuss her work in the benefits translation space and discuss why creating establishing trust and creating connections with employees matters now, more than ever. She also offers lots of great tips and ideas about benefits communication as we head into open enrollment season! We also discuss her new partnership with NABIP and her work with the Coalition for Inclusion in Benefits and Insurance. And yes, as always, we go down a few rabbit trails, including the hidden connection between middle schoolers, grammar and anchovies...
2025-10-0151 minBeyond BenefitsAI: It's Not Sci-Fi Anymore — With Jason Beutler And Daniel FullerIn this episode, we talk about the many implications of AI, focusing especially on its potential impacts on the future of benefits and healthcare, as well as some practical advice for benefits advisors and others in the industry, based on how it’s being used right now by your peers. As always, we also go down some rabbit trails, including literal trails (and running on them), beach volleyball, Brandon Sanderson books and a recommendation for some of the best shrimp cocktails to ever exist. Oh, and Paul takes a shot at setting the record for the fastest Skynet reference in...
2025-09-1750 minBeyond BenefitsI Was Into Fiduciary Duty Before It Was Cool — With Jennifer BermanIn this episode, we dive into the exciting (you read that right!) world of compliance, with Jennifer Spiegel Berman, compliance maven and chief legal officer at Lumelight. One of Jen’s superpowers is her ability to make complex and complicated topics compelling, urgent and understandable. During our conversation, she shares some of her secrets and explains why this skillset is going to become increasingly vital for benefits advisors in the coming years, as compliance becomes an ever more important differentiator during conversations with employers.
2025-09-0345 minBeyond BenefitsThe Beauty Of DPC — With Clint FlanaganOur latest conversation is with Clint Flanagan, a board-certified physician, direct-primary care pioneer, entrepreneur, and the founder and CMO of Nextera Healthcare. Dr. Flanagan has been around DPC since its earliest days and he has some fascinating insights about the incredible transformation that it has undergone over the years. We also delve into the more recent “localvore” movement, its relationship with DPC and current health care trends, and we also discuss why describing DPC as “innovative” isn’t entirely accurate.
2025-08-2158 minBeyond BenefitsIf You Don't Do Something About It, You're Complicit — With Dave ChaseHealth Rosetta co-founder and CEO, Dave Chase, shares how he draws inspiration from historical social movements and revolutions, explains why a relatively small spark can create a cultural wildfire, and details his quest to find and gather a community of advisors and employers who have “cracked the code.”
2025-08-051h 01Beyond BenefitsWe Can Move Faster — With Uche EnemchukwuListen in for a wide-ranging discussion with Uche Enemchukwu, benefits attorney, strategy consultant, and CEO of Nelu Diversified Solutions, a global employee benefits consulting, certification, and technology provider. Uche offers her insights into the current state of the industry, the trends she’s watching around plan design and utilization, as well as how industry leaders can — and should — use their influence and spending power to push true innovation in the industry. And as always, we also dive into some fun topics, including the joys of being a PBS nerd, some killer Chicago food recommendations, and yes, plenty of book recomm...
2025-07-2358 minBeyond BenefitsCarrying The Torch — With Tracy WattsIn this episode, we sit down with Tracy Watts, senior partner, national leader for U.S. Health Care Policy at Mercer. We chat about a number of topics, including her thoughts on all the noise coming out of Washington D.C. right now, the latest round of fiduciary lawsuits and their potential impacts, and a few of the innovative benefits design strategies and ideas she’s watching most closely right now. Come for the benefits discussion, stay for the golf debates, killer recipes and cookbook recommendations!
2025-07-1150 minBeyond BenefitsWhy Can't We Turn The Sytem On Its Head? — With Chris HamiltonIn this episode, we dig into a number of topics with our newly crowned BenefitsPRO Advisor of the Year, Chris Hamilton. Chris details his journey from commercial banking into the benefits space, shares what he calls “the Achilles’ heel of many traditional brokerages” and offers practical and detailed advice for employers and benefits advisors who are looking to explore the world of self-funding. We also spend some time chatting about some killer workouts that aren’t for the faint of heart, discussing the joys of drumming, and singing the praises of two of our favorite bands: Nirvana and the Foo Figh...
2025-06-181h 06Beyond BenefitsThe Stigma Is Real & Needs To Be Called Out — With Solome TibebuIn this episode, we chat with Solome Tibebu, founder and CEO of Behavioral Health Tech. The discussion touches on everything from the current state of behavioral health in the U.S., to Solome’s personal mental health journey and the key role that technology and benefits innovation can play in expanding access to mental health services and tools. We also discuss behavioral health during tough times, overcoming stage fright, strategies for reducing stigma, the impossible art of keeping houseplants alive, and much more!
2025-06-0448 minBeyond BenefitsWe Can't Burn The System Down, But It Has To Get Better — With Bill HepscherWe're joined by Bill Hepscher, the founder of RXManage USA and The Canadian Medstore. Bill is a pioneer in the international medication industry, so we pick his brain about the history of this space, the origin story of his companies, and his thoughts on how the world of international meds has changed over the years.
2025-05-2257 minBeyond BenefitsProblems Are Opportunities In Disguise — With Ali GoodwinIn this episode, we're joined by Ali Goodwin, the marketing director for TrueScripts. We talk about the noise surrounding PBMs and prescription drugs; discuss the importance of trying to do the right thing; and dig into how to filter out all the noise and bad actors and find people and companies that truly align with their mission.
2025-05-0345 minBeyond BenefitsConfessions Of An Human Resources Executive — With Stephanie KochFor our latest episode, we're joined by Stephanie Koch, director of human resources at Hendry Marine. She shares a few things she wishes benefits advisors knew about HR, reveals the biggest misconceptions about her role, and details her journey from status quo benefits to the world of self-funding. She also give a sneak peek of her upcoming session at the BenefitsPRO Broker Expo in Boston!
2025-04-1434 minBeyond BenefitsUnshakeable Confidence — With Chelsea RyckisFor our first episode, we're joined by Chelsea Ryckis, the 2024 BenefisPRO Advisor of the Year and co-founder of Ethos Benefits. She shares her thoughts on the current state of employee benefits, how transparency and fiduciary shifts are impacting advisors and employers, her favorite music (kind of...) and more!
2025-04-0151 min
PBM Reform PodcastReigning In Out of Control Drug Costs | PBM Reform PodcastOur special guest Wendy Barnes, CEO of RxBenefits and Mark Campbell, the VP of RxBenefits.
From BenefitsPro:
https://www.benefitspro.com/2023/03/27/how-dispelling-mistrust-of-generics-will-help-patients-and-plan-sponsors/?slreturn=20240222125659
Health care spending in the United States has increased substantially the past few years, and it isn't likely to slow down any time soon. At this rate, national health care costs could reach $6.2 trillion by 2028. A number of factors, including the cost of medical supplies and drugs, contribute to those rising numbers. The financial pinch many people were already feeling has been intensified by the unsteady economy, leading consumers to call for low...
2023-07-1049 minPBM Reform PodcastReigning In Out of Control Drug Costs | PBM Reform PodcastOur special guest Wendy Barnes, CEO of RxBenefits and Mark Campbell, the VP of RxBenefits.
From BenefitsPro:
https://www.benefitspro.com/2023/03/27/how-dispelling-mistrust-of-generics-will-help-patients-and-plan-sponsors/?slreturn=20240222125659
Health care spending in the United States has increased substantially the past few years, and it isn't likely to slow down any time soon. At this rate, national health care costs could reach $6.2 trillion by 2028. A number of factors, including the cost of medical supplies and drugs, contribute to those rising numbers. The financial pinch many people were already feeling has been intensified by the unsteady economy, leading consumers to call for low...
2023-07-1049 min
Pharmacy Podcast NetworkReigning In Out of Control Drug Costs | PBM Reform PodcastOur special guest Wendy Barnes, CEO of RxBenefits and Mark Campbell, the VP of RxBenefits.
From BenefitsPro:
https://www.benefitspro.com/2023/03/27/how-dispelling-mistrust-of-generics-will-help-patients-and-plan-sponsors/?slreturn=20240222125659
Health care spending in the United States has increased substantially the past few years, and it isn't likely to slow down any time soon. At this rate, national health care costs could reach $6.2 trillion by 2028. A number of factors, including the cost of medical supplies and drugs, contribute to those rising numbers. The financial pinch many people were already feeling has been intensified by the unsteady economy, leading consumers to call for low...
2023-07-1049 min
BenefitsPRO-Perspectives podcastHow to Ensure a Critical Work Life Balance for ParentsIn this episode of the Perspectives podcast we’ll hear highlights from the presentation How to Ensure a Critical Work Life Balance for Parents. In this episode of the Perspectives podcast, sponsored by Rethink Care and hosted on BenefitsPRO, we’ll hear highlights from the Aug. 25 webcast, How to Ensure a Critical Work Life Balance for Parents. For many organizations, work-life balance is a common problem, especially for parents. According to a FlexJobs survey, 53% of working mothers and 51% of working fathers say managing a career makes it hard to be a good parent. Achieving a heal...
2022-09-1417 min
BenefitsPRO-Perspectives podcastExcerpts from The Great Reimagining: Your Opportunity to Reframe the Value of Benefit Spending and Savings AccountsIn this episode of the Perspectives podcast we’ll hear highlights from the presentation The Great Reimagining: Your Opportunity to Reframe the Value of Benefit Spending and Savings Accounts. In this episode of the Perspectives podcast, sponsored by UMB Healthcare and hosted on Benefits Pro, we’ll hear highlights from the May 11 presentation, The Great Reimagining: Your Opportunity to Reframe the Value of Benefit Spending and Savings Accounts. As the US returns to pre-pandemic behavior, employers are grappling with an ever-changing business landscape. Unemployment is at record lows, financial markets are in flux, and employees are...
2022-06-1518 min
Broker's Voice with Andy Neary5. Ed Ligonde: Catching Up With The BenefitsPro Broker Of The YearThis week I'm honored to have 2021 BenefitPro Broker of the Year, Ed Ligonde, join The Broker's Voice. Ed is the Executive Vice President of Nielsen Benefits Group in Westlake Village, CA. From his days playing soccer at UCLA (stud!) to his success at Nielsen Benefits Group, Ed has used his story to stand out in the EXTREMELY noisy California insurance market. Not only is he a good adviser, he's a good human. When you take the time getting your prospects to know you, they start liking you. When they like you, they're going to do business with you!...
2021-12-2320 min
BenefitsPRO-Perspectives podcastCatastrophic Risk Protection in a Post-Pandemic WorldHighlights from the August 25 webcast “Catastrophic Risk Protection in a Post-Pandemic World.” This event featured, both from HM Insurance Group, Eric Berg, Sr. Vice President, Reinsurance, Partnerships and Operations; and Greg Sullivan, Sr. Vice President, Business Enablement. The webcast can be found in its entirety on demand at https://www.benefitspro.com/2021/07/23/catastrophic-risk-protection-in-a-post-pandemic-world/
2021-10-2118 min
Ballads & BenefitsStay Classy, San DiegoJoin Ed Ligonde (2021 Broker of the Year) and me as we talk about our recent trip to San Diego for BenefitsPro and uncover the secret sauce that won Ed the coveted title of Broker of the Year.
2021-08-2727 min
2021-08-1924 min
BenefitsPRO-Perspectives podcastEstate Planning in the Age of Covid – and Under Possible Tax Proposals
2021-08-1117 min
BenefitsPRO-Perspectives podcastExcerpts from webcast: Voluntary Benefits: Why Pet Insurance is Trending & Your Clients Should Offer ItIn this episode of the Perspectives podcast, sponsored by Liberty Mutual and hosted on BenefitsPRO.com, we’ll hear highlights from the July 7th presentation titled, Voluntary Benefits: Why Pet Insurance is Trending & Your Clients Should Offer It.
2021-08-0912 min
2021-07-2826 min
2021-07-2625 min
BenefitsPRO-Perspectives podcastExcerpts from How to Solve Benefits Communication ChallengesIn this episode of the Perspectives podcast, sponsored by Perky and hosted on BenefitsPRO.com, we’ll hear highlights from the June 15th presentation titled, How to Solve Benefits Communication Challenges. A challenge benefits brokers continue to face is helping clients communicate effectively with their workforce regarding available benefits. With in-person and remote workers, new and long-term employees, a simple communication tool can clarify what is available, increase usage and improve onboarding. Different decision support solutions can facilitate benefits utilization and address employee concerns. Jim Prekop, CEO of PeopleStrategy, Shelby George, JD, CE...
2021-07-1318 min
Risky BenefitsVoluntary Benefit Trends and COVID-19 • Risky Benefits S2, Ep. #11The landscape of voluntary benefits has changed recently because of COVID-19. Employers and employees are looking for products and coverage that keeps up with the quickly changing times. Nick Rockwell, President of Eastbridge Consulting Group, Inc., is on mic with Rick to talk about the voluntary benefit trends and changes that insurance carriers are making due to COVID-19.To listen and subscribe to more episodes, visit our website: fbmc.com/podcast.MORE ABOUT OUR GUEST:Nick RockwellPresidentNick has over 18 years of broad...
2021-05-2433 min
BenefitsPRO-Perspectives podcastReduce workplace absenteeism and health care premiums with vision coverageAccording to Versant Health’s Lisa Hall and Kelly Wenrich, more employers are recognizing that offering vision benefits is a cost-effective way to reduce health-related absenteeism and health care premiums, while increasing productivity. Providing a vision care plan to employees gives employers a “leg up on the competition” because it’s a benefit not yet commonplace in the recruitment process, says Kelly Wenrich, director of client management for Versant Health. Wenrich also points out that when employees take care of their vision, they are healthier and more productive, which can benefit the compan...
2021-05-2107 min
BenefitsPRO-Perspectives podcastExcerpts from Create holistic benefits strategies: Tips for partnering with the C-Suite and HRIn this episode of the Perspectives podcast, sponsored by Artemis Health and hosted on BenefitsPRO, we’ll hear highlights from the April 14th presentation titled, Create holistic benefits strategies: Tips for partnering with the C-Suite and HR. As businesses shift the way they view benefits in light of the past year, CFOs and other members of the C-suite continue to become more involved in benefits decision-making. This emerging trend is good news for advisors who are prepared to take advantage of it. Engaging with more decision makers presents opportunities for education and innovation, but also requires data an...
2021-05-1419 min
2021-05-1015 min
BenefitsPRO-Perspectives podcastChildren’s vision health is critical to their developmentDr. Mark Ruchman and Lisa Hall of Versant Health discuss how vision care and coverage can impact key stages of advancement in childhood. Experts report that vision health is intricately linked to a child’s ability to learn and develop socially. “Simply, children can’t learn if they can’t see” says Dr. Mark Ruchman, Versant Health’s chief medical officer, but young children “don’t know what they don’t know.” While adults can sense a change in vision, younger children may simply cope due to a lack of understanding about what they are experiencin...
2021-04-3012 min
BenefitsPRO-Perspectives podcastExcerpts from Building an inclusive benefits package for a remote workforceIn this episode of the Perspectives podcast, sponsored by Carrot Fertility and hosted on BenefitsPRO.com, we’ll hear highlights from the March 16th presentation titled, Building an Inclusive Benefits Package for a Remote Workforce.
2021-04-3018 min
BenefitsPRO-Perspectives podcastVision plan coverage: Impacting employee retention, productivity and well-beingListen to Versant Health’s Amy Mann and Larry Opperman as they break down the role of vision coverage and how employers can better educate employees on its benefits. Offering vision coverage is often seen as a healthcare benefits perk, but it also can contribute to employee loyalty, well-being and safety. It plays a key part in a comprehensive benefits package by helping attract and keep employees, while improving vision wellness. Amy Mann, Versant Health’s vice president of human resources, says more than 50 percent of HR professionals agree that offering voluntary benefits like...
2021-04-2814 min
Risky BenefitsThe Evolving Role of Benefits for Employees and Employers • Risky Benefits S2, Ep. #9Marty Traynor, retired Senior Vice President of Voluntary Benefits at Mutual of Omaha, is on mic to discuss the current and past landscape of employee benefits. With over 40 years of experience in the insurance industry, Marty shares his expert insights into how engagement with benefits for both employees and employers has changed especially with the new concerns brought on by the pandemic. Listen in as Marty shares how you can maximize benefits in this new age.To listen and subscribe to more episodes, visit our website: fbmc.com/podcast.MORE ABOUT OUR GUEST:
2021-04-2750 min
BenefitsPRO-Perspectives podcastPayment Integrity Helps Eliminate Medical Billing ErrorsMedical billing errors have long been a problem that self-insured employers seek to weed out. One such effort involves payment integrity to help stem the tide of fraud, waste and abuse by implementing processes and procedures to ensure that all health claims are correctly paid. With this in mind, it’s imperative for a TPA to have a robust, end-to-end solution to address these concerns, suggests Jessica Bemowski, manager of payment integrity at UMR, a United Healthcare Company. Such practices include a review of all stages within the life of a claim, ranging from pre-adjudication logic and prepayment to po...
2021-04-2612 min
BenefitsPRO-Perspectives podcastExcerpts from Top Benefits Trends for 2021: How Brokers & Employers Can Stay AheadIn this episode of the Perspectives podcast, sponsored by Liberty Mutual and hosted on BenefitsPRO, we’ll hear highlights from the March 23rd presentation titled,Top Benefits Trends for 2021: How Brokers & Employers Can Stay Ahead. Building a benefits program that helps clients attract and support employees is already a challenge. When you add layers of remote work and caregiver responsibilities, it becomes even trickier. That is why it’s important to stay on top of benefits trends that will shape the industry in 2021, so you can empower your clients to address the unique times we live in. ...
2021-04-2317 min
BenefitsPRO-Perspectives podcastSpecialty Medication Management: Moving the Needle on Rx Cost-ContainmentPharmacy benefits management is one of the most promising cost-containment methods that a self-insured health plan sponsor can employ to rein in the fastest-growing segment of healthcare spending. But success is often predicated upon targeting a small percentage of specialty medications that drive the lion’s share of cost. Although only 1% to 2% of the U.S. population have conditions that require these drugs, which account for 2% of all prescriptions, these scripts account for roughly 30% of all Rx spending, according to Corri Holcomb, senior vice president care management, customer solutions at UMR, a United Healthcare Company. Nearly half of...
2021-04-2316 min
BenefitsPRO-Perspectives podcastExcerpt from HSAs and Why You Should Change the Retirement Strategy StoryIn this episode of the Perspectives podcast, sponsored by WEX Health and hosted on BenefitsPRO.com, we’ll hear highlights from the March 10th presentation titled, HSAs and Why You Should Change the Retirement Strategy Story.
2021-04-1318 min
BenefitsPRO-Perspectives podcastVision and dental: Engaging employees, delivering returnsHear from Versant Health’s Courtney Smith-Brawner and SecureCare’s president Mark Popejoy as they discuss the benefits of offering both vision and dental care and why it’s critical for employers to understand the rewards. Offering vision and dental coverage may simply seem like the right thing for employers to do. But the benefits far outweigh basic healthcare. According to SecureCare’s Mark Popejoy, dental and vision insurance are reasonably priced and can be a critical component of comprehensive benefits packages for several reasons. “Dental and vision care are the most requeste...
2021-04-0709 min
BenefitsPRO-Perspectives podcastExcerpts from How the Captive Model Can Help Clients - Achieving Stability Through ScaleIn this episode of the Perspectives podcast, sponsored by Pareto Captive Services and hosted on BenefitsPRO.com, we’ll hear highlights from the February 24th presentation titled, How the Captive Model Can Help Clients - Achieving Stability Through Scale. The demand for self-insurance is increasing, even though many of the stop-loss products on the market continue to fall short. With the frequency and severity of catastrophic claims on the rise, it is a prime time to help clients self-fund the smart way. This year it’s critical to identify and explain flaws in stop-loss programs, as wel...
2021-03-3119 min
BenefitsPRO-Perspectives podcastResolving vision care underutilizationIt’s one thing to offer vision care to clients, but another to get members to use the plan as intended. While vision care is a key component of most health care coverages, it is often underutilized by members. This issue not only affects individual well-being, but also company productivity and expenses, says Elizabeth Klunk, RN, BSN, CCM-R, and Versant Health’s senior vice president of medical management. “Employers should clearly communicate the benefits and value of vision care and how it connects to overall health and wellness,” she says, citing that undia...
2021-03-3014 min
2021-03-1918 min
BenefitsPRO-Perspectives podcastVision care is key in detecting underlying health issues, minimizing future health care expensesVersant Health’s Dr. Mark Ruchman discusses how preventative eye care is critically important to detecting not only eye disease, but other potential chronic issues – which leads to better management of health care expenses. Many companies offer a full array of health benefits, but employees often underutilize their vision coverage because they tend to underestimate the benefit of regular eye exams. According to Versant Health’s chief medical officer, Dr. Mark Ruchman, if individuals wait until they experience symptoms, the damage – often irreversible – can be done. It also positions them for increased health risk – and pot...
2021-03-1810 min
2021-03-0821 min
BenefitsPRO-Perspectives podcastExcerpts from What’s New for Interactive Electronic Signing in 2021?
2021-03-0817 min
BenefitsPRO-Perspectives podcastAs health care expenses rise, insurers seek to contain costs, enhance consumer experienceAs health care expenses rise, insurers seek to contain costs, enhance consumer experience Thanks to a collaborative approach among providers, patients and employers, cost containment and positive consumer experiences are possible, say Harvard Pilgrim Health Care experts. Health care expenditures continue to rise. However, health insurers, such as Harvard Pilgrim Health Care, are finding innovative ways to reign in costs without sacrificing consumer experience. According to Harvard Pilgrim’s Kate Wallis, vice president of population health and clinical operations, health plans are uniquely equipped to find solutions that...
2021-02-0112 min
BenefitsPRO-Perspectives podcastPoint solutions provide a personalized health benefits approachHealth care benefits are not “one size fits all.” Harvard Pilgrim Health Care is leading the way, using data to drive point solutions to address a variety of participants’ health issues. Point solutions are often delivered digitally through apps to provide a personalized approach to a specific health condition. To help employers find the appropriate point solutions, Harvard Pilgrim’s senior vice president of commercial business, Beth Roberts, says health insurers are uniquely positioned to understand outcomes and engagement rates to determine which point solutions are making a difference in order to address...
2021-02-0113 min
BenefitsPRO-Perspectives podcastHow to creatively drive optimal member purchasing decisionsBetween improving healthcare literacy and explaining how a benefit plan works, self-insured employers offer their covered lives an opportunity to make more informed choices about the care they purchase from providers and facilities. UMR’s GenerationYou serves as the technology engine for helping accomplish this often elusive objective during open enrollment. It also enables consumers to answer that age-old question: what’s in it for me? Most studies suggest that influencing behavior change upfront can substantially reduce the cost of care for health plan members and sponsors, according to Bart Halling, VP, product management - consumer directed heal...
2021-01-2818 min
BenefitsPRO-Perspectives podcastMulti-channel communication capabilities deliver personalized engagement offersCommunication and personalization unlock better consumer engagement in the selection of self-insured healthcare coverage. The latter unleashes the power of information to help health plan members make better choices when driven by the latest technology. Claims activities, decision patterns and previous interactions serve as a variety of rich data sources that help shape communication, laying the groundwork for a customized approach built around relevant information, observes Bart Halling, VP, product management - consumer directed health and emerging markets at UMR, a UnitedHealthcare company. In this podcast, he notes that the building blocks of this approach include clinical...
2021-01-2821 min
BenefitsPRO-Perspectives podcastTraditional dynamics of member engagement are changing: Here’s howWhen it comes to protecting the health and wealth of benefit plan participants, along with saving money for self-insured employers, the key to success involves early engagement, observes Stephanie Meyer, senior director of activation strategies at UMR, a UnitedHealthcare company. Meyer says members who engage at the very beginning of the plan year or even beforehand are much more likely to make better clinical and purchasing decisions that can change the course of care, as well as help their vitality and finances. This proactive approach pays dividends to plan members and sponsors alike, especially when it comes t...
2021-01-2820 min
BenefitsPRO-Perspectives podcastA new advocacy solution: GenerationYou Advocacy, which helps health plan members navigate a rocky landscape with ease, is worth its weight in gold given the inherent complexity associated with plan design, narrow networks and clinical programs. Ultimately, it creates a pathway to finding high-quality care at an affordable price. When healthcare consumers are empowered to make more informed decisions, they’re better able to understand the nuances, cost, quality and value of their self-funded plan choices, according to Stephanie Meyer, senior director of activation strategies at UMR, a UnitedHealthcare company. She says an ability to review transparent data involving provider quality rankings and...
2021-01-2822 min
BenefitsPRO-Perspectives podcastThe importance of mental health and well-being programs during trying timesIt’s been a challenging year for many companies as they try to help employees balance the new circumstances 2020 has brought. One study reported the staggering effect the pandemic is having on mental wellness, with one-third of Americans experiencing high levels of psychological distress at some point during the extended period of social distancing, necessary to slow the spread of COVID-19. It’s no surprise that Harvard Pilgrim Health Care’s associate medical director for behavioral health, Dr. Anthony Sossong, is laser-focused on how health insurers and employers can enhance mental health and emotion...
2021-01-1520 min
BenefitsPRO-Perspectives podcastWhy employers need to prioritize mental health and well-being programs during the pandemicAs the United States continues to grapple with the long-term emotional drain and impact of a global pandemic, along with unexpected remote work places, the mental health and well-being of employees are becoming an even higher priority. In the past, these programs were often seen as a feel-good employer offering; however, as the pandemic work environment evolved, so did the importance and flexibility of options. Creating and expanding programs in real-time, Harvard Pilgrim Health Care gave tremendous thought as to what people are experiencing and what programs could help them best, says the company’s dir...
2021-01-1516 min
BenefitsPRO-Perspectives podcastExcerpts From How Consumer Driven Telematics Data Helps Price With PrecisionHighlights from the December 3 webcast “How Consumer Driven Telematics Data Helps Price with Precision.” This event featured Jenny Sankovsky, Product Strategy & Innovation Director for American Family Insurance; and John Chalfant, Sr. Manager, Product Management, U.S. Connected Car for LexisNexis Risk Solutions. The full on-demand presentation can be found at https://www.propertycasualty360.com/2020/11/03/how-on-demand-access-to-consumer-driven-telematics-data-eliminates-roadblocks/
2020-12-3012 min
BenefitsPRO-Perspectives podcastExcerpts from webcast: Breaking down the mental health stigma through collaborationIn this episode of the Perspectives podcast, sponsored by MetLife and hosted on BenefitsPRO, we’ll hear highlights from the October 28th presentation titled, Breaking Down the Mental Health Stigma Through Collaboration. The U.S. workforce is currently facing an increased amount of stress, and it seems to grow every day in light of the coronavirus pandemic, economic downturn and more. This type of mental strain can impact employee productivity and overall health. Tracey Ferstler, Ph.D., Assistant Vice President, Head of Return to Health, U.S. Claims and Operations at MetLife, and Garen K. Staglin, Co-Founder of...
2020-12-0217 min
BenefitsPRO-Perspectives podcastHealthcare benefits evolve as a result of Covid-19Healthcare benefits evolve as a result of Covid-19 The pandemic is bringing unprecedented change, but Harvard Pilgrim Health Care’s Beth Roberts and Dr. Elizabeth Cote from MyHealthMath say this is exactly what healthcare benefits need. In a tumultuous year, with consumers facing stressful decisions about their healthcare options, many employers and insurers are transforming the way that they approach benefits. Beth Roberts, senior vice president for commercial business at Harvard Pilgrim Health Care, says the industry is at a “tipping point” due to the rising costs of health ins...
2020-11-3022 min
BenefitsPRO-Perspectives podcastHow the COVID-19 Pandemic is Pushing Transformation in Health Care BenefitsHarvard Pilgrim Health Care’s Beth Roberts and Dr. Elizabeth Cote from MyHealthMath discuss how this evolution will impact health benefits in 2021 – and beyond. Healthcare has always been challenging for consumers, but this year has brought it to a new level. As a result, health insurers and employers are feeling the pressure to do better on behalf of their constituents. By easing employee confusion, stress, and financial strain, insurers and employers can be invaluable allies during this crisis—and visionary leaders in a rapidly changing healthcare environment. “It’s important that no matter where...
2020-11-3018 min
BenefitsPRO-Perspectives podcastExcerpts from How to Maximize Open Enrollment Virtually & Reduce Costs with CDHP AdoptionIn this episode of the Perspectives podcast, sponsored by Lively and hosted on BenefitsPRO.com, we’ll hear highlights from the October 20th presentation titled, How to Maximize Open Enrollment Virtually & Reduce Costs with CDHP Adoption. Employers are facing many challenges. And some of them are approaching virtual open enrollment for the first time, all while trying to help employees make cost-conscious health plan selections, which is more important than ever. Brokers can help them save money by guiding them towards the right coverage mix for business and personal needs, as well as by helping with...
2020-11-1820 min
BenefitsPRO-Perspectives podcastMaking mental health a company-wide priorityEmployers have long recognized the business case for addressing employee mental health and well-being: reduced absenteeism, increased productivity, and greater overall health, contributing to decreased health care expenses. Unfortunately, the stigma of discussing mental health has long been a barrier to accessing available services. But it’s possible that, as mental health and resiliency become a greater issue as a result of the COVID-19 pandemic, greater collective awareness will help overcome the stigma. “I’ve seen so many television programs lately — series and docudramas — that have addressed the issue of mental health head-on,” says Debora Roland, vice...
2020-11-1812 min
BenefitsPRO-Perspectives podcastExcerpts from How Transparency, Technology and Data Analytics Are Transforming Employee BenefitsIn this episode of the Perspectives podcast, sponsored by Artemis Health and hosted on BenefitsPRO, we’ll hear highlights from the October 7th presentation titled, How Transparency, Technology and Data Analytics Are Transforming Employee Benefits. In a world where every dollar matters, it’s vital for employers and their brokers to understand the value of current benefits offerings, identify opportunities for cost savings and make better decisions. Getting a more holistic view of health plans and employee data plays a key part in this endeavor. Rion Shearer, Senior Employee Benefits Consultant at USI...
2020-11-1820 min
BenefitsPRO-Perspectives podcastStress in the workplace and the risk of employee burnoutAs states shut down in response to the initial threat of the COVID-19 pandemic, many employers made the sudden decision to switch employees to remote work. While many have found success with the transition, the remote work environment has created a number of new causes of stress for employees, including the blurring of work/life balance and the disruption of their normal routines. “The stressors from working from home are interesting in that it’s just something we’re not used to,” says Debora Roland, vice president of human resources at CareeArc. “Anything from being on Zoom calls and h...
2020-11-1312 min
BenefitsPRO-Perspectives podcastHow Technology Is Supercharging the Customer Experience in the Insurance IndustryTechnology, innovation and changing customer expectations are transforming the insurance industry. Survey results show that 45% of insurance customers are “likely” or “very likely” to change insurance providers within the next 12 months. What’s more is that only half of customers are “very satisfied” with the payment options that their insurance company offers, making the customer experience and technology increasingly important. In this episode of the Insurtech Center Podcast Series, we spoke with Tom Griffin, President of Invoice Cloud, to discuss the role of online payment options and how insurance companies can build more engagement and retention by leveraging inn...
2020-11-0920 min
BenefitsPRO-Perspectives podcastMoving Forward Together: How Benefits Advisors and Employers Can Support Mental HealtAs HR professionals and other business leaders work to help employees navigate the COVID pandemic, benefits advisors can be a key resource in helping them chart the path forward. But while there are many ways in which employers and their broker partners can assess and understand employees’ needs and make informed decisions about resources and benefits, it’s imperative that those systems, tools and partners are held to a high standard. “It’s on us as advisors, HR directors and employers to pressure test what we have in place and be real about what we’re using and whether...
2020-11-0616 min
BenefitsPRO-Perspectives podcastIs Loneliness the Next Health Crisis?Even before the pandemic disrupted our lives, many were concerned that factors like social media and overscheduling were limiting true connection and taking a toll on social wellness. In our current environment, many of these existing issues have been exacerbated and are taking an even bigger toll. In fact, one recent study found that nearly half of employees believe their behavioral health has declined since the beginning of the pandemic. According to Dennis Hartin, president of Hartin Dynamics, disconnection and loneliness could turn out to have long-term repercussions in the months and years to...
2020-11-0317 min
BenefitsPRO-Perspectives podcastMember Advocacy Streamlining Health Plan Navigation, Promoting Smarter DecisionsMember advocacy has become an increasingly important means of supporting healthcare consumers in the selection of their health benefits and treatment options. Among the key themes that have emerged with this approach are a need to optimize the customer experience, navigate the healthcare system and coordinate benefits across the spectrum of care, as well as leverage technology to drive informed interaction. Self-funded customers will find advocacy services particularly valuable because they have the freedom and flexibility to customize their health benefit plans, according to Stephanie Meyer, senior director of activation strategies at UMR. Indeed, members need an...
2020-10-2808 min
BenefitsPRO-Perspectives podcastBuilding Resilience Is CriticalAs people struggle to cope with continued isolation, lack of social connection, health concerns, remote work challenges, and financial pressures, it can have a huge impact on their overall health and well-being. A large number of employees admit to increasingly lower levels of resilience, meaning they often don’t have the skills to cope with the challenges they’re facing. This can negatively impact everything from relationships to health to productivity. So, how can we become more resilient as individuals, as employers and as a society? According to psyc...
2020-10-2118 min
BenefitsPRO-Perspectives podcastExcerpts From Delivering Comprehensive Eye Care: The Three Things Employers Need to Know About Integrating BenefitsVision is something employers don’t often think about when it comes to benefits planning, sticking with the same, traditional, voluntary vision plan each year. However, vision care is more than just correction and vision issues can be symptoms of much larger medical problems that may cost employers and their employees more in the long run. Because of this, more than 70% of employers with 100+ employees are actively integrating or considering integrating their vision benefits under their health and wellness programs in the next 5 years. Kim Dwyer, Vice President at Inspera Health; Dr. Michael Dueñas, Chie...
2020-10-1516 min
BenefitsPRO-Perspectives podcastUnprecedented Times, Unprecedented ChallengesAs the COVID-19 pandemic stretches on and the U.S. continues to struggle through social and political upheaval, many Americans are facing levels of stress unlike anything they’ve experienced before. As a result, a number of experts are warning of a potential mental health crisis in the coming months and years. According to psychologist Dr. Helena Boschi, an expert on applied neuroscience in the workplace, when our brain reacts to uncertainty or threats, “it immediately activates chemicals that strengthen our system to fight or to run.” But while this reaction evolved to add...
2020-10-1315 min
BenefitsPRO-Perspectives podcastWeighing Savings vs. Disruption: Key to Deciding on Reference-Based PricingAbout 15 years ago, the California Public Employees’ Retirement System sought to standardize the pricing methodology for an abundance of knee surgeries by pegging it to Medicare plus a profit layer over and above that rate as part of an any-willing-provider contract. Much has happened since the creation of that strategy known as reference-based pricing (RBP), according to Tom Bartlett, VP of customer solutions for the reference-based pricing segment at UMR. The earliest version of this arrangement was fairly aggressive and disruptive – with self-insured employers threatening litigation if their suggested prices weren’t paid. Nowadays, he explains in an ins...
2020-10-1218 min
BenefitsPRO-Perspectives podcastHow Consumer Choice Powers the Future of Health InsuranceBind Benefits president Jodi Hubler offers her unique insight into the importance of health care choice and how consumers and HR professionals are taking health insurance design to the next level. The digitization of health was supposed to make the consumer the epicenter of health care decision-making. But according to Bind Benefits president Jodi Hubler, "digital health care has created an abundance of noise and has instead, overwhelmed consumers." Hubler and the Bind team are revolutionizing the role consumers play and putting them firmly into the health care...
2020-10-0911 min
BenefitsPRO-Perspectives podcastHow a personalized health plan is turning health benefits into a real benefitBind is changing the way we think about health insurance. According to Tamra Lair, Chief Analytics Officer, Bind “took apart health insurance and “now it works,” Or more simply, consumers are getting “more of what they need and less of what they don’t.”. As the Bind analytics and reporting leader, Lair talks about how creating a more personalized health plan is benefiting everyone. Health insurance had seen little change until Bind entered the market. According to Lair, Bind is changing how people think about health care as well as how they seek care. By pro...
2020-09-1714 min
BenefitsPRO-Perspectives podcastWhy Personalization is the Future of Health Insurance DesignBind CEO Tony Miller talks about how health insurance should work like the other useful services in our modern daily lives. Clear, flexible health plans that can be personalized to meet our individual needs are the future of health insurance design.
2020-09-1116 min
BenefitsPRO-Perspectives podcastHow to move the needle on pharmacy benefits managementAll pharmacy benefit managers offer similar services around formularies and manufacturer rebates, as well as clinical programs and network options to manage ingredient cost trends for their self-funded employer customers. There’s also little distinction across their reporting, customer service, account management and claims processing. But there are important differentiators to consider when selecting a PBM partner, according to Cindy Brigman, director of PBM solutions at UMR, Inc., a UnitedHealthcare ASO solution. They include understanding pass-through pricing agreements and knowing whether the PBM is managing its own rebate contracts, formularies or networks. It’s also helpful to know...
2020-09-0915 min
BenefitsPRO-Perspectives podcastThe power of harnessing timely and actionable health plan reportingAt a time when data analysis has never been more important for managing employee health benefit costs and clinical outcomes, reporting is critical for self-funded customers that customize their health plan coverage. Timely financial reporting is necessary to know how much they’re paying in medical claims, while utilization reporting helps them understand the types of services health plan members are receiving. This drives decision-making around plan design, incentive solutions and member advocacy, all of which are critical to the success of a health plan, explains Jason Stephen, vice president of information and analytic services at UMR, Inc., a Un...
2020-09-0915 min
BenefitsPRO-Perspectives podcastLooking Ahead: Lessons Learned for InvestigationsIn this episode of the Perspectives podcast, sponsored by Control Risks and hosted on Law.com, we’ll hear highlights from the July 29th presentation titled, Looking Ahead: Lessons Learned for Investigations. The COVID-19 pandemic forced many organizations to revisit their approach to investigations. In recent months, investigators have been dealing with challenges in identifying, preserving, and reviewing data, holding remote interviews and collaborating from their homes. Michele Wiener, Partner in Control Risks’ Compliance, Investigations and Technology practice in the Americas region, and Michael Zimmern, Partner in Control Risks’ London office, address best practices and lessons learned for inv...
2020-09-0421 min
BenefitsPRO-Perspectives podcastExcerpts from Data Privacy: Where Are We Now? Plus, CCPA Updates and Impacts
2020-08-2022 min
BenefitsPRO-Perspectives podcastHow Hospitals are Bending the Cost Curve on Employee Medical PlansHospitals are preaching to their own workforce what’s being practiced on the communities they serve – a strategy that’s improving quality and health outcomes, as well as bending the proverbial cost curve. Three key areas of focus include increasing so-called domestic steerage or utilization to hospital-owned providers and facilities, managing medical trend and holding down specialty drug costs. Lola Brysz, vice president of the hospital market segment for UMR, sat down to talk about how the nation’s largest third-party administrator for self-funded medical plans is helping hospitals implement these innovative initiatives and reaping the rewards. Her clien...
2020-08-1918 min
BenefitsPRO-Perspectives podcastExcerpts from COVID-19 Is Transforming Health Care and Employee Benefits - What’s Next?
2020-08-0320 min
BenefitsPRO-Perspectives podcastExamining Innovation in the Stop-Loss Insurance MarketWhile stop-loss insurance can be a complex and sometimes confusing topic, it enables employers to wrest control of rising employee health benefit costs. But when placing such coverage for a self-funded plan, it’s critically important to read the fine print and look beyond spreadsheet premiums for a high quality product. Without a concept called plan mirroring, carriers will audit to their stop-loss contracts, resulting in potential coverage gaps, according to Marla Kolbeck, director of stop-loss relationship, customer solutions at UMR, Inc. She explains that this approach closes any loopholes by ensuring that a stop-loss contract works ha...
2020-07-2821 min
Critical CompensationEpisode Seven: Chinese College Grad Subsidy, Free Headshots, Mykki Blanco Two Year Comp Wait, Reparations, CT Workers Comp, Unemployment Fraud.WELCOME TO CRITICAL COMPENSATION!
Please consider supporting the channel.
www.patreon.com/criticalcomp
Episode Seven (07/27/20) References:
Chinese regions strive to bail job seekers out of COVID-19 woes
http://english.www.gov.cn/news/topnews/202007/23/content_WS5f18e1f3c6d029c1c2636822.html
Getting back to work: Free headshots today to help job seekers land a job
https://www.fox13now.com/rebound/hiring-during-coronavirus/getting-back-to-work-free-headshots-today-to-help-job-seekers-land-a-job
Gov. Ned Lamont issues order easing coronavirus-related workers compensation claims for front line workers
https...
2020-07-2745 min
BenefitsPRO-Perspectives podcastBenefits of health savings accountsPeople are being asked to shoulder more of their health burden, but there’s a solution to this potential problem: health savings accounts. In this latest episode of the MassMutual’s Financial Wellness podcast series, hear Susan Grader, Financial Wellness Strategist at MassMutual and Mark Irzyk, Partner Account Executive at WEX Health, and as they explore how HSAs can be a valuable tool for financial wellness and retirement as health and wealth continue to converge.
2020-07-1510 min
BenefitsPRO-Perspectives podcastBenefits of student loan debt programsWhy are student loan benefits the right fit for your business? In a word, it’s demographics. In this latest episode of MassMutual’s Financial Wellness podcast series hear Danielle Villar, Financial Wellness Strategist at MassMutual and Scott Thompson, CEO of tuition.io, and as they explore how this benefit works for your entire organization.
2020-07-1525 min
BenefitsPRO-Perspectives podcastChange Management for Legal OperationsIn this episode of the Expert Perspectives podcast, sponsored by Wolters Kluwer and hosted on Law.com, we’ll hear highlights from the May 19th presentation titled, Change Management for Legal Operations: Keys to Leading Change When Adopting Advanced Technology. Advanced technologies, such as artificial intelligence, can bring significant efficiencies and improved outcomes to the legal department. However, along with the technology comes change – and if not managed properly, can make or break your technology investment. Nathan Cemenska, Director of Legal Operations and Industry Insights at Wolters Kluwer’s ELM Solutions, and Kimberly Williams, Director of Global...
2020-06-2318 min
BenefitsPRO-Perspectives podcastYour Retirement Plan Now & Into RecoveryListen to a 10-minute podcast hosted by Eric Leverson, Lead Regulatory Consultant. This episode offers thoughts insight about retirement plans for organizations that are shut down, those that are already recovering and those in-between. Sponsored by MassMutual
2020-06-1810 min
BenefitsPRO-Perspectives podcastWhat No One Knows…YetListen to a 6-minute podcast hosted by Eric Leverson, Lead Regulatory Consultant. This episode explores the CARES Act, discussing key gaps and where we feel regulators can offer further clarification and guidance. Sponsored by MassMutual.
2020-06-1805 min
BenefitsPRO-Perspectives podcastHow COVID-19 Has Transformed HSAs and Why They Enhance Today’s Benefit PackagesIn this episode of the Expert Perspectives podcast, sponsored by Lively and hosted on BenefitsPRO, we’ll hear highlights from the May 19th presentation titled, How COVID-19 Has Transformed HSAs and Why They Enhance Today’s Benefit Packages. There are early predictions that, in 2021, the cost of healthcare for employers will rise by at least 6% – with increasingly costly implications stemming from the current COVID-19 pandemic. Curbing the costs of healthcare is essential, now more than ever, without sacrificing performance or support. Jordan Mazur, Head of Legal at Lively; Kevin McKechnie, Executive Director...
2020-06-1724 min
2020-06-0917 min
BenefitsPRO-Perspectives podcastExcerpts from “Our New Reality: Virtual ADR Is Here and Ready to Assist Attorneys in Resolving Disputes”
2020-06-0121 min
BenefitsPRO-Perspectives podcastExcerpts from Benefits Trends to Watch in 2020 and BeyondIn this episode, sponsored by Mutual of Omaha, we’re bringing you highlights from the April 16th webcast, Benefit Trends to Watch in 2020 and Beyond. This event featured Marty Traynor, Retired Senior Vice President at Mutual of Omaha, as well as Anita Potter, Assistant Vice President at LIMRA.
2020-05-2722 min
BenefitsPRO-Perspectives podcastExcerpts from Privacy Benefits - The New Frontier for Employee Benefits
2020-05-1925 min
BenefitsPRO-Perspectives podcastExcerpts from How to Manage Increasing Healthcare Costs with Consumer Driven Health PlansIn this episode of the Expert Perspectives podcast, sponsored by Lively and hosted on BenefitsPRO, we’ll hear highlights from the March 17th presentation titled, How to Manage Increasing Healthcare Costs with Consumer Driven Health Plans. As healthcare costs continue to rise, your clients look to you for solutions to curb the impact on their company’s bottom line. Shifting to a consumer-driven strategy can be an effective way of reducing this strain — but it requires your support and guidance during every step to ensure clients can make the transition without any added burden. Brian Shonat...
2020-05-1216 min
MindCep#12 Special Guest Series | Chris Carosa Author, Speaker, Journalist, & Investment AdvisorHi all,
Welcome back to another episode on MindCep Podcast and in today's episode we have a very special guest named Chris Carosa joining us today.
This episode is brought to you by Radioguestlist.com, the #1 free radio, guest, podcast, and talk show guest expert interview booking service.
Christopher Carosa is an American author, journalist, and investment adviser. He is a senior contributor to Forbes.com,[1] chief contributing editor of FiducaryNews.com, the publisher of the Mendon-Honeoye Falls-Lima Sentinel, and is a weekly and monthly columnist for ALM's BenefitsPRO, an online news site, and Benefits Selling, a monthly print magazine. C...
2020-04-191h 19
The AlignWomen Podcast008: Supporting Women in the Insurance Industry - Susan CombsSusan is the CEO of Combs & Company, a full-service insurance brokerage in New York. In addition to being an insurance broker and consultant, Susan often serves as an expert witness in insurance-related cases and she is a passionate advocate for women in the insurance industry. Episode Sponsor:Colibri Insurance Services is a boutique health insurance agency that simplifies employee benefits for Southern California employers so they can cost-effectively attract and retain quality employees. What you will learn from this episode: The path that led Susan to consulting with int...
2020-02-1924 min
BenefitsPRO-Perspectives podcastExcerpts from How to Leverage Predictive and Artificial Coding Intelligence for Defensible and Effective Review
2020-02-1815 min
BenefitsPRO-Perspectives podcastExcerpts from "Do Employees Love Their Benefits? Measuring the Value of Total Rewards Packages"In this latest episode of the Perspectives podcast, hosted on BenefitsPRO, we’re bringing you highlights from the November webcast, “Do Employees Love Their Benefits? Measuring the Value of Total Rewards Packages.” The event was sponsored by Evive and featured two of their insiders: CEO Prashant Srivastava and executive vice president of client experience Allen Kline. The full on-demand presentation can be found at https://www.benefitspro.com/2019/09/17/how-to-make-sure-employees-love-their-benefits/
2019-12-1214 min
BenefitsPRO-Perspectives podcastExcerpts from Health Savings Accounts: Reaching Beyond Traditional Health ExpensesYour clients and employees spend a great deal of time and money worrying about health and wellness. And in recent years, this includes a renewed focus on financial wellness. Providing clients with tools and strategies to help bend the cost curve as well as the best benefits possible is crucial to your success. Figuring out how HSAs can play a larger role may be a key way to do that.
2019-12-1119 min
BenefitsPRO-Perspectives podcastExcerpts from How HSAs Impact Financial Wellness & RetirementIn this episode of the Expert Perspectives podcast, sponsored by Fidelity and hosted on BenefitsPRO, we’ll hear highlights from the September 25th presentation titled, How HSA’s impact financial wellness & retirement. Recent research by Fidelity reveals that American workers are struggling in all four domains of their Total Well-Being: money, work, health, and life. However, Health Savings Accounts can help mitigate that. An HSA is a great way to pay for current qualified medical expenses because of the tax advantages – but it’s also a great way to save money for retirement. Understanding the role HSAs...
2019-10-3015 min