Shows
Property Management Frame BreakersEp 54 | Making Processes Make Sense To VisionariesWhether you are visionary that wants to embrace process, but struggles, or you're an integrator trying to get your visionary to embrace process... this episode is for you.Join process expert Benjamin Serven and Vendoroo's Chief Evangelist, Pablo Gonzalez, as they reframe systems from rigid rules into tools for creative freedom. This is a masterclass in leadership and trust, showing you how to evolve from a "doer" into the architect of your company's future.You'll learn:🧠The mindset shift that stops constant emergencies 🤝 Why delegation is about trust (not skill)🛠️...
2025-08-0651 min
Property Management SuccessEmpowering Teams Through Intentional Process Creation - with Benjamin ServenSend us a textIn this powerful episode, we discuss the importance of documenting and automating business processes to enhance efficiency and customer service in property management. Benjamin Servin shares insights on determining what to automate, the essential first steps in process documentation, and the critical role of accountability and culture in developing effective strategies for growth.• Understanding the balance between what can and should be automated • Establishing a mindset shift towards becoming a process-oriented leader • Identifying high-repetition processes as a priority for documentation • Importance of accountability in the process improvement journey • Acknow...
2025-01-2743 min