Shows
BetterTechAI and the Future of Customer ExperienceIn this episode of the BetterTech podcast, host Umair Javed sits down with Chom Chana, Head of AI and Machine Learning for the SCN region at Amazon Web Services (AWS). With a PhD in computer science and years of experience in business development and AI, Chom shares his expertise on the rapid evolution of AI and its real-world applications. He discusses how businesses are adopting AI technologies, from proof of concepts to full-scale implementations, and the challenges companies face in leveraging AI to drive value. Chom also explores key AI use cases, from improving customer experience to enhancing business...2025-06-2541 minBetterTechCybersecurity in Finance & EntertainmentIn this episode of the BetterTech podcast, host Colin McCarthy sits down with Roberto Galdamez, Chief Information Security Officer at Kovac Financial Network. Roberto shares his remarkable journey from working with the Miami Dolphins to leading cybersecurity efforts in the financial sector. He dives into key leadership lessons for aspiring CISOs, the growing impact of AI-powered threats, and why soft skills are just as vital as technical expertise. Roberto also unpacks how the role of the CISO is rapidly evolving, shifting from technical oversight to a strategic, board-level influence. Whether you're early in your cybersecurity career or aiming for...2025-06-1826 minBetterTechFuture Proofing the Workforce with AIIn this episode of BetterTech, Haseeb Khan sits down with Chris Traylor, Global Executive for Employee Experience at ServiceNow, to explore how AI agents are reshaping the modern workplace. Chris shares insights on the evolution from chatbots to fully autonomous AI agents capable of executing complex workflows, enhancing productivity, and transforming employee experience. He emphasizes the importance of integrating AI with governance, contextual awareness, and structured data to ensure relevance and reliability. From explaining AI agents as digital twins, not replacements, to offering a practical roadmap for AI adoption, Chris provides a clear, experience-driven perspective on how businesses can...2025-05-2122 minBetterTechAI Innovation & Strategy: Expert InsightsIn this episode of BetterTech, Ismail, CTO and Co-founder of Superagent, joins Haseeb Khan for a deep dive into the evolving role of AI agents in modern work environments. Backed by Y Combinator, Superagent is building a platform where humans and AI collaborate like real teammates. Ismail shares how their approach replaces bloated tools with a single, intelligent agent that operates autonomously across systems. He discusses the shift from “human-in-the-loop” to “agent-in-the-loop,” the importance of context in AI performance, and how lean teams can now achieve massive scale. A must-listen for anyone building in AI, SaaS, or enterprise productivity.2025-05-1420 minBetterTechTransforming Sustainability into OpportunityIn this episode of BetterTech, Haseeb Khan sits down with Alan Wepener, CEO of Svantero, to dive deep into the future of transforming sustainability. Alan takes us through his remarkable journey from investment banking to founding Svantero, a groundbreaking platform that combines fintech, blockchain, and decarbonization projects. He sheds light on the growing carbon markets and reveals why carbon credits are projected to become a $4.7 trillion industry. Alan also highlights how blockchain and AI are revolutionizing carbon trading and discusses the rise of green finance. Furthermore, Alan explains how Svantero is democratizing carbon neutrality, making it accessible to individuals...2025-05-0723 minBetterTechProtecting Digital Identity in the AI EraIn this episode of BetterTech, Luke Arrigoni, Founder and CEO of Loti, joins Umair Javed to explore how AI is redefining online reputation and identity protection. With a background in data science and a decade of consulting for giants like AT&T and Goldman Sachs, Luke now leads Loti, an AI-powered platform that scans and cleans the internet by detecting and removing deepfakes, impersonations, explicit content, and false endorsements. Luke dives into the techbehind partial face recognition, takedown automation, and how Loti processes the “daily internet.” Tune in to hear how Loti is helping celebrities, creators, and ever...2025-04-3031 minBetterTechFintech Innovation Beyond Big DataIn this episode of BetterTech, host Umair Javed is joined by Dr. Holger Bartel, Founder of RealRate, to explore how AI is fueling fintech innovation, especially in the domain of financial ratings. With a PhD in statistics and deep expertise in economics, Holger discusses how RealRate is setting a new standard in the industry by combining explainable AI, causal graphs, and small data to build transparent, conflict-free rating models. Unlike traditional black-box systems or GPT-based tools, RealRate’s approach emphasizes clarity, logic, and credibility. The company benchmarks entire industries using publicly available financial data, offering fintech leaders a scalable an...2025-04-2336 minBetterTechRevolutionizing Drug Approval with AIIn this episode of BetterTech, host Umair Javed sits down with Umut Eser, Co-founder and CTO of Weave, to explore how AI is transforming the regulatory side of drug development. With a PhD in applied physics and deep experience across biotech, AI, and healthcare, Umut shares how Weave is simplifying FDA submissions using LLMs, document classification, and agentic workflows. He discusses the challenge of hallucination in regulatory AI, the importance of UX-driven verification, and the balance between automation and human oversight. Whether you're a healthtech founder or building AI-first products, this episode offers sharp insights into verticalized innovation and...2025-04-1726 minBetterTechEthical AI at ScaleIn this episode of BetterTech, host Umair Javed sits down with Dr. Eva Marie Muller-Struler, Partner and Chief Data Scientist at EY, to unpack the evolving role of AI across industries and geographies. With experience leading AI initiatives at IBM and EY, Eva offers a practical lens on the challenges of bias, hallucination, and low ROI in enterprise AI deployments. She explores how MENA is leapfrogging traditional models through bold investments and ethical frameworks, and shares why startups must go niche to compete in a crowded space. From agentic AI to data strategy, this episode is a must-listen for...2025-04-0936 minBetterTechMastering Go-to-Market Strategies & GrowthIn this episode of BetterTech, host Jocelyn Houle sits down with Paul Sullivan, Founder ofArise GTM and creator of the Arise Go-To-Market methodology. Together, they unpack whatgo-to-market (GTM) truly means in today’s fast-changing tech landscape. Paul shares the threefoundational questions every leadership team should be asking, exposes common GTMmistakes, and highlights the critical role of CRM, data, and AI in driving scalable success. Thisepisode challenges traditional thinking and offers a simplified, strategic approach to marketexecution. Whether you're a startup founder or...2025-04-0247 minBetterTechThe Impact of AI on sustainabilityRalph Loura, Chairman of the Board at SustainableIT.org, a transformational CIO with experience across multiple industries, joins BetterTech to discuss the intersection of AI and sustainability. With a background in life sciences, e-commerce, and technology, Ralph shares how AI can drive sustainability transformations, optimizing energy use, reducing waste, and improving operational efficiency. He breaks down why AI investments must align with business goals, avoiding the FOMO-driven hype many companies fall into. The conversation also explores key trends in sustainability, such as cloud refactoring, e-waste management, and energy-efficient data centers. Finally, Ralph emphasizes why organizations must foster a culture...2025-03-2617 minBetterTechAI Innovation Transforming HealthcareIn this episode of BetterTech, we sit down with Claus T. Jensen, CTO of the University of Texas Medical Center, to explore the future of healthcare technology. Claus shares his insights on the fusion of digital intelligence and human expertise, redefining how hospitals and medical centers operate. He discusses how smart buildings can become part of the care team, leveraging sensors, AI, and automation to enhance patient outcomes. With extensive experience across finance, high-tech, and healthcare, Claus also delves into the role of leadership, decision-making, and navigating digital transformation in the medical field. Tune in for a thought-provoking discussion...2025-03-1925 minBetterTechAI & Emotional IntelligenceIn this episode of BetterTech, we sit down with Richard George, CPTO at Head Coach, to explore the intersection of technology, mental resilience, and product development. Richard shares insights from his diverse career, spanning telecom, retail, and AI-driven mental well-being solutions for athletes. He highlights how retail is one of the most complex industries, requiring deep system-wide thinking, and discusses the critical role of emotional intelligence in sports and leadership. Richard also breaks down the impact of feature creep in product development, explaining how unclear objectives lead to endless iterations. Tune in to uncover practical strategies for innovation, resilience...2025-03-0523 minBetterTechLeadership in Times of ChangeIn this episode of BetterTech, Haseeb Khan interviews Caroline Gorski, Co-Founder at Cerestrial LLP, a renowned technologist and strategist with over 30 years of experience in AI, machine learning, and digital transformation. Caroline shares insights from her leadership at Rolls-Royce’s AI division (R-squared factory) and her mission at Cerestrial LLP to drive inclusivity in tech leadership. She explores AI’s role as a global strategic asset, the challenges of diversity in technology, and how experimentation accelerates innovation. Don’t miss this thought-provoking conversation on the future of AI and leadership in an evolving digital world.2025-02-1820 minBetterTechMachine Learning for Operational EfficiencyIn this episode of BetterTech, Neriza Dayao-Parial, VP at JP Morgan, joins host Haseeb Khan to discuss the transformative impact of AI in payments and beyond. With experience managing operations that process $10 trillion daily, Neriza shares how AI is driving efficiency, scaling workforce capabilities, and shaping the future of technology. She also explores the emergence of Agent AI, a groundbreaking innovation enabling machines to reason and solve complex problems autonomously. Neriza emphasizes the need for upskilling, structured data, and human readiness to adapt to this new era of AI.2025-02-0519 minBetterTechAI-Driven Digital Marketing: Personalization and AutomationIn this episode of the BetterTech podcast, hosted by Haseeb Khan, Professor Christian Farioli shares his extensive experience in digital marketing, emphasizing the transformative role of AI in the industry. He discusses the evolution of marketing strategies, the essential skills needed in the AI era, and the ethical considerations surrounding AI use in marketing. Farioli also highlights effective platforms for B2B marketing, particularly LinkedIn, and offers valuable advice for new digital marketers navigating this rapidly changing landscape.2024-11-0621 minBetterTechBridging the Human Expertise and AIIn this episode of the BetterTech podcast, host Shahzad Cheema interviews Joe Meloche, Vice President at Atlas Copco USA, about the intersection of engineering, service, and AI in manufacturing. Joe shares insights on the importance of tribal knowledge in the industry, challenges posed by new equipment, and how AI can help overcome these obstacles. He emphasizes the need for human expertise alongside AI, the significance of data security, and the future role of AI in boosting operational efficiency. Joe concludes with practical advice for companies looking to leverage AI in their service operations.2024-10-3033 minBetterTechEffective Strategies in an Era of AI TransformationIn this episode of the BetterTech podcast, host Shahzad Cheema interviews Beatriz Sanz Saiz, leader in AI at EY, about her journey in AI and data analytics, the transformation of EY into a leading AI professional services firm, and the importance of AI ethics and governance. She emphasizes the need for customer-centric approaches, gender parity in tech, and collaboration with innovation partners. Beatriz also shares her views on the future of AI, the impact of emerging technologies, and offers advice for young professionals looking to build a career in AI.2024-10-3039 minBetterTechThe Evolution of Business Models in the AI EraIn this episode of the BetterTech podcast, Olivia Nottebohm shares her inspiring journey with Host Shahzad Khan. From being the daughter of immigrants to becoming a tech leader and CEO. She discusses the transformative impact of AI on business models, emphasizing the need for companies to future-proof their strategies. Olivia highlights the importance of unlocking unstructured data and building open AI-powered ecosystems. She also addresses the skills necessary for the AI era, the ethical considerations in AI development, and the challenges of sustaining growth in tech companies. Finally, she shares her perspective on leadership evolution and her approach to...2024-10-1535 minBetterTechBoosting Revenue & Retention in Professional ServicesIn this episode of the BetterTech podcast, Haseeb Khan interviews Jose Bronet, VP of Professional Services AppDynamics at CISCO, about his career journey and leadership in professional services. They discuss topics such as the importance of training, the role of professional services in a product company, reducing team turnover, aligning professional services goals with overall company goals, and the future of professional services in a remote work environment. Jose shares his insights on leadership, decision-making, and the qualities of a top performer. He emphasizes the need for diversity, continuous learning, and a focus on customer success in professional services.2024-10-0230 minBetterTechAI in Retail: 2024 Holiday Shopping PredictionsIn this episode of the BetterTech podcast, host Haseeb Khan interviews Caila Schwartz, the Director of Consumer Insights and Strategy at Salesforce. They discuss consumer behavior in the retail industry, trends during the holiday season, the role of loyalty programs and AI in driving sales, the impact of international apps, supply chain challenges, and the future of retail with technological innovations. Caila also shares her experience as a woman in tech and offers advice to female professionals.2024-09-2523 minBetterTechEntrepreneurship Landscape in the Age of Digital Transformation.In this episode of the BetterTech podcast, Umair Javed talks with Risto Siilasmaa, founder and chairman of WithSecure, known for his leadership at Nokia and F-Secure. Risto shares stories about starting his own company and navigating challenges during the tech bubble. He gives tips on what makes a startup investable, emphasizing the importance of having a strong team. He discusses his role in transforming Nokia and how to choose effective board members. Risto also talks about his interest in AI and his observations on the startup investment scene post-COVID. Additionally, he shares his strategy for spotting potential in startups...2024-09-1850 minBetterTechProactive Cybersecurity TransformationIn this episode of the BetterTech podcast, host Umair Javed interviews Dan Haagman, CEO of Chaleit, about the evolving landscape of cybersecurity and its intersection with aviation. Dan shares his 30-year experience in cybersecurity, emphasizing the importance of addressing human factors, distractions, and errors through effective threat modeling and integrating cybersecurity measures throughout the software development lifecycle. They discuss how AI presents both opportunities and challenges, particularly concerning data privacy and ethics. Dan advises CEOs to engage with peers and crowdsource knowledge to better navigate cybersecurity risks and protect their businesses.2024-09-1134 minBetterTechMarket Challenges and Opportunities with Co-CEOs
In this episode of the BetterTech podcast on Market Challenges and Opportunities, host Haseeb Khan discusses with Mike Clifton and Max Schwendner, Co-Chief Executive Officers at Alorica, the innovative approach to customer experience and business growth strategies. They explore how companies can leverage technology to improve customer service and satisfaction. Mike and Max share insights into Alorica's unique co-CEO model and how it enhances decision-making and operational efficiency. The discussion covers the importance of aligning technology with business objectives and the critical role of leadership in driving change within organizations.
2024-09-0438 minBetterTechBridging the Cyber Talent Gap: Strategies for the FutureIn this episode of the BetterTech podcast, host Colin McCarthy interviews Fred Kwong, VP and CISO of DeVry University. They discuss the evolving landscape of cybersecurity, focusing on the cyber talent gap and how educational institutions like DeVry University are addressing this challenge. Fred shares insights from his career journey, the importance of industry certifications, and the role of AI in cybersecurity education. The conversation also delves into specific challenges faced in the higher education sector, such as managing large volumes of student data and countering the increasing threat of ransomware.2024-08-2833 minBetterTechDesign the Fleet of your Dreams for the FutureIn this episode of the BetterTech podcast, host Haseeb Khan interviews Ryon Packer, Chief Product Officer at Motus. The discussion revolves around the future of fleet design, emphasizing the need for a comprehensive, technology-driven approach. Ryon elaborates on the evolving needs of fleets, the impact of electrification, and the importance of data-driven decision-making. The conversation also touches on the role of AI and automation in optimizing fleet operations and how companies can prepare for the future by adopting flexible and sustainable strategies. Ryon concludes with insights into the challenges and opportunities facing the fleet industry, providing a roadmap for...2024-08-2125 minBetterTechExperian’s Cloud Transformation and Its Impact on Financial ServicesIn this episode of the BetterTech podcast, host Shahzad Cheema interviews Shri Santhanam, Executive Vice President and GM of Software Platforms and AI at Experian, to delve into the integration of AI in financial services and the transformative potential it holds. Shri shares his extensive background in AI and analytics, explaining how Experian leverages these technologies to drive innovation and improve customer experiences. The conversation covers the challenges and opportunities in deploying AI at scale, the importance of ethical considerations, and the future landscape of AI in the financial sector. Shri emphasizes the need for transparency, fairness, and robust...2024-08-0732 minBetterTechThe Future of AI in Time-Critical ShipmentsIn this episode of the BetterTech podcast, host Shahzad Cheema talks with Ksenia Palke, Head of AI at Airspace. Ksenia shares her fascinating journey from studying space geodesy in Moscow to leading AI innovations in the logistics industry. Discover how Airspace leverages AI to solve complex logistics challenges, from transporting organs for transplant to ensuring fast delivery of critical aircraft parts. Ksenia delves into the importance of speed, transparency, and the quality of data in logistics, and how AI, including LLMs, is transforming these areas. She also highlights the role of AI in improving real-time decision-making and overcoming the...2024-07-3133 minBetterTechHybrid Cloud and Industry Solutions in the AI EraIn this episode of the BetterTech podcast, host Jocelyn Houle interviews Hillery Hunter, CTO at IBM. They discuss the importance of hybrid cloud and AI in enterprise environments. Hillery shares her journey at IBM and the advantages of hybrid cloud, emphasizing security, compliance, and intentional architecture. She explains how AI is applied in various sectors and the importance of trusted AI and governance. Hillery concludes with advice for executives on implementing AI and hybrid strategies, highlighting the need for collaboration across teams for successful outcomes.2024-07-2429 minBetterTechDigital Transformation From Vision to ExecutionIn this episode of the BetterTech podcast, host Jocelyn Houle interviews Eric Slus CIO, Net at Work - Fractional CIO & Advisory and discusses the challenges and strategies of driving digital transformation, especially for mid-market enterprises. He explains the four pillars of digital transformation: streamlining processes, digitizing paperwork, enabling employees, and enhancing customer experience. Eric shares insights on overcoming common obstacles, such as inefficient processes and cross-departmental communication gaps. He also delves into the importance of executive support, change management, and leveraging AI effectively. Eric emphasizes the need for modernizing legacy systems and viewing AI as a collaborative team member...2024-07-1742 minBetterTechThe Future of Generative AI and Its ApplicationsIn this episode of the BetterTech podcast, host Jocelyn Houle interviews Dr. Vinesh Sukumar, Senior Director and Head of AI/ML Product Management at Qualcomm. Vinesh discusses the future of generative AI and its applications, highlighting Qualcomm's transformation into a leader in intelligent connectivity with innovations in automotive, IoT, and AR/VR. He shares his journey from childhood curiosity to AI expert, the impact of generative AI, and Qualcomm's efforts in driver monitoring and personal assistants. Vinesh also addresses ethical considerations and the importance of collaboration with academia in advancing AI technology.2024-07-1043 minBetterTechFuture Trends and Innovations in Model-Based Enterprises
In this episode of the BetterTech podcast about future trends and innovations, host Sophia Moshasha interviews Todd Kackley, VP and CIO at Textron. Todd shares insights into his journey in IT, starting from ERP consulting to leading Textron's technology initiatives. He discusses the importance of model-based enterprise and digital twins, highlighting how these technologies enhance product lifecycle management from design to manufacturing and sustainment. Todd explains Future Trends and Innovations, that how Textron uses augmented and virtual reality to improve both internal operations and customer engagement. He also addresses the challenges of integrating digital systems across ecosystems and emphasizes...2024-07-0322 minBetterTechEffective Leadership in CybersecurityIn this episode of the BetterTech podcast, host Umair talks with Keith Turpin, Chief Information Security Officer at the Friedkin Group. Keith shares his career journey from Boeing to leading security at various companies, discussing the evolution of cyber threats and the commoditization of advanced attack techniques. He emphasizes the importance of robust security practices, aligning security investments with business goals, and the impact of AI and cloud technology on the cybersecurity landscape. Keith also offers practical advice for businesses on building effective security programs and insights into the career paths for CISOs.2024-06-2639 minBetterTechSmart Care for Seniors: How Tech Meets Elder NeedsIn this episode of the BetterTech podcast, host Colin McCarthy speaks with Josh Goode, CIO at Scan Health Plan. Josh discusses how Scan uses technology to support seniors, emphasizing the evolution of their digital capabilities and the acceleration of digital adoption due to COVID-19. He highlights the importance of creating seamless, user-friendly experiences for seniors and supporting caregivers, as well as discussing Scan's data security measures. Josh also shares insights on emerging technologies like generative AI and their potential to enhance senior care, offering advice for organizations on implementing accessible and integrated tech solutions for seniors.2024-06-1932 minBetterTechEmbracing Change: Building a Risk-Positive Culture in the Digital AgeIn this episode of the BetterTech podcast, host Haseeb Khan interviews Beth Miller, Field CISO at Code42 and co-owner of Resilience Consulting Group. Beth discusses her 20-year career in cybersecurity, highlighting her transition from government roles to her current position. She emphasizes the importance of a proactive security culture and shares how Code42's tools, like Insider and Instructor, help manage risks effectively. Beth also addresses data security challenges in the age of AI and offers advice for those pursuing careers in cybersecurity. She underscores the value of integrating risk management into corporate culture and the critical role of...2024-06-1220 minBetterTechSilicon Valley's AI Revolution: Hexaware's Innovative LeadershipIn this episode of the BetterTech podcast, host Colin McCarthy interviews Arun 'Rak' Ramchandran, President & Global Head at Hexaware, about the company's journey in adopting AI and GenAI technologies. Rak shares his 25 years of experience in Silicon Valley and discusses Hexaware's strategy for integrating AI into their operations, enhancing HR, sales, marketing, and customer service. He provides examples of AI applications, such as improving customer service for an insurance client and streamlining job descriptions for a hospitality client. Rak also highlights Hexaware's Future Leaders and Executives Program, which focuses on developing AI-native professionals. Additionally, he discusses emerging trends in...2024-06-0533 minBetterTechDriving innovation with AI and GenAI at EYIn this episode of the BetterTech podcast, host Shahzad Cheema talks with Catriona Campbell MBE, CTIO & AI Strategy Leader at EY, UK and Ireland. Catriona shares her story, starting from working in financial services to creating her own company focused on human-computer interaction, and later joining EY. She discusses how businesses are using AI today, stressing the need for using AI responsibly. She also talks about her work with the Scottish AI Alliance, which helps promote the safe and ethical use of AI. The episode covers the challenges businesses face when adding AI to their operations and how AI c...2024-05-2941 minBetterTechDriving innovation with AI and GenAI at EYIn this episode of the BetterTech podcast, host Shahzad Cheema talks with Catriona Campbell MBE, CTIO & AI Strategy Leader at EY, UK and Ireland. Catriona shares her story, starting from working in financial services to creating her own company focused on human-computer interaction, and later joining EY. She discusses how businesses are using AI today, stressing the need for using AI responsibly. She also talks about her work with the Scottish AI Alliance, which helps promote the safe and ethical use of AI. The episode covers the challenges businesses face when adding AI to their operations and how AI c...2024-05-2941 minBetterTechBuilding a Culture of Data-Driven Decision MakingIn this episode of the BetterTech podcast, host Sophia Moshasha talks with Conor Jensen, Global Field CDO at Dataiku, about data-driven decision making. Conor discusses his journey from being a meteorologist in the Air Force to using simple math to improve inventory management in retail, and eventually leading data science initiatives in insurance. He highlights the main challenges businesses face when adopting data-driven decision making and AI technologies, including complex systems, the need for skilled staff, and the importance of cultural change. Conor offers insights on how companies can start small and involve employees to effectively integrate new technologies...2024-05-2239 minBetterTechAdapting to Evolving Tech: Future of Tech: Human-Machine DynamicsIn this engaging episode of BetterTech podcast, hosts Umair Javed and Yasir Rizwan explore the evolving tech landscape and the human-machine relationship with Joe Baguley, CTO for EMEA at VMware by Broadcom. Joe talks about his experiences at VMware, focusing on how the company has grown and changed, including through buying other companies and creating new cloud technologies. Joe talks about his experiences at VMware, focusing on how the company has grown and changed, including through buying other companies and creating new cloud technologies. The discussion covers the important role of large language models (LLMs) in technology today, discussing...2024-05-1546 minBetterTechDynamics of preparing & modeling data for LLM consumptionIn this episode of the BetterTech podcast titled "Dynamics of preparing & modeling data for LLM consumption", Peggy Tsai hosts Ethan Ding, CEO and Co-Founder of TextQL. They discuss the challenges and innovations in preparing and modeling data for large language models (LLMs) in various industries, including sports and healthcare. Ethan shares his personal journey and the founding story of TextQL, emphasizing the importance of data in today's technology-driven world. He explains the concept of "connective tissue" in data architecture and how it enhances the efficiency of LLMs in processing and interpreting complex data. The discussion also covers the significance...2024-05-0837 minBetterTechFrom Gartner to Building a Startup: Unveiling AI's Role in Shaping Future InnovationsIn this BetterTech episode "From Gartner to Building a Startup: Unveiling AI's Role in Shaping Future Innovations'', host Peggy Tsai engages in a deep dive with Rajesh Kandaswamy, Founder of Nurish, former Gartner, Distinguished VP & Gartner Fellow about his exciting journey from being a tech analyst to starting his own AI business. Rajesh shares his insights on how AI is changing the game in various industries, with a special focus on health and nutrition through his startup, Nurish. They discuss the real-world challenges and opportunities of using AI to shape innovations that can transform businesses and everyday life. This...2024-05-0135 minBetterTechCompliance VS Security in ITIn this episode of the BetterTech podcast of "Compliance vs. Security in IT" host Peggy Tsai talks with Aysha Khan, Chief Information Officer and Chief Security Officer at Treasure Data. They discuss the important differences and connections between following rules compliance and protecting data security in technology and data protection. Aysha shares her experience on how IT leaders are now often handling both areas to improve efficiency and protect their companies better. She talks about how important it is to think about security early when creating technology, encouraging a "security by design" approach. Aysha stresses that having a strong...2024-04-2428 minBetterTechCloud Security Economy: Trust, Doubts, and the Zero Trust ParadigmIn this BetterTech podcast of "Cloud Security Economy: Trust, Doubts, and the Zero Trust Paradigm," Colin McCarthy talks with John Kindervag, chief Evangelist at Illumio and the person who came up with the Zero Trust idea. They talk about how Zero Trust went from a new idea in 2010 to a very important way to keep computer systems safe today. John explains why Zero Trust is so important for stopping hackers and fixes some wrong ideas people have about keeping things safe in the cloud. He also says it's very important to learn by doing things yourself in cybersecurity and...2024-04-1740 minBetterTechBalancing Automation and Human Expertise in Data OperationsThis episode of the BetterTech podcast, titled "Balancing Automation and Human Expertise in Data Operations," features a talk with Audrey Smith, COO of MLtwist. Host Peggy Tsai and Smith dive into how people and machines work together in managing data. Smith talks about her journey from being a lawyer to working in tech and emphasizes the need for a human touch in tech processes. They discuss the challenges of organizing data, ensuring it's accurate, and the importance of keeping a balance between quality, time, and costs. Smith also highlights how MLtwist works towards honest AI by being open about...2024-04-1029 minBetterTechBalancing Operational Efficiencies and Business GrowthIn the "Balancing Operational Efficiencies and Business Growth" episode on BetterTech, host Jocelyn Houle talks with Angelic Gibson, CIO of AvidXchange. They dive into how AvidXchange combines operational efficiency with growth, focusing on Angelic's strategy in linking IT operations to product development. Highlighting the Invoice Accelerator platform, Angelic shares how cloud solutions and AI contribute to both internal productivity and external product innovation. She emphasizes the importance of understanding business processes and the role of communication in leadership. This episode offers insights into achieving growth through operational efficiencies, drawing valuable lessons from AvidXchange's experience.2024-04-0347 minBetterTechBusiness-Aligned Cybersecurity: Turning Strategy into Meaningful OutcomesThis BetterTech episode "Business-Aligned Cybersecurity: Turning Strategy into Meaningful Outcomes," with host Colin McCarthy and guest Matthew Sharp, CISO at Xactly, focuses on integrating cybersecurity with business strategies. They highlight the need for aligning security with business goals, enhancing boardroom cybersecurity awareness, and navigating new SEC regulations. The discussion also touches on the future of cybersecurity with AI and ethical considerations, emphasizing the importance of proactive, integrated approaches for achieving meaningful business outcomes.2024-03-2732 minBetterTechThe Evolution of AI Governance and TrustIn the BetterTech podcast episode "The Evolution of AI Governance and Trust," host Peggy Tsai converses with Harry Xu, CEO of BreezeML, focusing on the critical importance of AI governance. The discussion emphasizes BreezeML's commitment to embedding observability and trust into AI operations, addressing the challenges of aligning technology development with compliance requirements. They explore the significance of automation in governance amidst changing AI regulations and highlight the unique challenges faced by industries like insurance and financial services in adopting ethical AI practices. The episode positions BreezeML as an essential provider of adaptable governance solutions in the evolving landscape...2024-03-2040 minBetterTechReducing IT Costs Without Compromising Quality: CIO’s ApproachIn the BetterTech episode "Reducing IT Costs Without Compromising Quality: CIO’s Approach," host Jocelyn Houle discusses with Dalan Winbush, CIO at Quickbase, how to manage IT costs effectively while maintaining service quality. The conversation covers strategic IT management, the role of transformational leadership, and leveraging automation to balance cost reduction with quality services. Key topics include the shift to cloud infrastructure, tackling consumption-based pricing, and the significance of strategic planning in IT operations. This episode provides insights for IT leaders on cost-effective yet quality-centric strategies in the digital landscape.2024-03-1343 minBetterTechDriving Innovation in Healthcare through Digital Transformation InitiativesIn "Driving Innovation in Healthcare through Digital Transformation Initiatives," host Colin McCarthy speaks with Antonio Marin, CIO at USME, on BetterTech. They delve into how USME leverages IT to revolutionize healthcare, focusing on digital transformation's significance in improving patient care. Antonio shares insights on deploying AI and machine learning for operational efficiency and the pivotal role of cybersecurity in safeguarding healthcare data. The episode highlights USME Connect's achievements in enhancing equipment delivery and offers Antonio's guidance for future IT pioneers in healthcare. This discussion provides a deep dive into the transformative impact of IT on healthcare services.2024-03-0635 minBetterTechTransforming Enterprise with AI: The Next Wave in Content ManagementDive into the world of enterprise with AI on the latest BetterTech podcast episode, featuring insights from Ravi Malick, CIO of Box, and hosted by Colin Fitzpatrick, where we uncover the pivotal role of artificial intelligence in transforming enterprise content management and driving business innovation. The discussion highlights the remarkable journey of technological evolution within the enterprise sector, focusing on Box's pioneering work in reshaping the management and utilization of unstructured data. Ravi shares his extensive experience and vision for the future, emphasizing the strategic implications of AI for enhancing productivity, optimizing operations, and driving growth. This episode provides...2024-02-2835 minBetterTechZero Trust Security Model in IAMIn a recent BetterTech podcast episode, host Colin McCarthy explores the Zero Trust Security Model in Identity and Access Management (IAM) with guest Craig Riddell, CISO at Netwrix Corporation. Craig shares insights on the evolution of IAM, emphasizing the significance of the zero trust model, multi-factor authentication, and the role of machine learning in enhancing security measures. The discussion offers a deep dive into the challenges and advancements in IAM, providing valuable perspectives for those looking to strengthen their organization's security posture in the ever-evolving technological landscape.2024-02-2138 minBetterTechFostering innovation and staying ahead - CTO’s approachIn this episode of BetterTech, host Jocelyn Houle interviews Dara Meath, SVP & Chief Technology Officer of Build A Bear, a company renowned for its unique and personalized stuffed animal experiences. Dara shares insights into her role, the evolution of her career, and the innovative initiatives underway at Build A Bear.
The discussion delves into the intersection of technology and retail, with a focus on creating seamless and personalized customer experiences. Dara provides valuable advice for both budding entrepreneurs and seasoned leaders.2024-02-0548 minBetterTechNavigating the Tech Ladder: Strategies for Scaling Your StartupIn this BetterTech episode, host Jocelyn Houle discusses strategies for scaling and evolving technology in startups with our guest Pankaj Dhingra, CTO at Lighthouse Global. Pankaj imparts insights from his vast experience, discussing the incorporation of AI in legal tech and emphasizing the need for customer-focused product development. The conversation offers practical advice for entrepreneurs and business leaders on navigating startup growth phases and leveraging new technologies effectively.2024-01-3141 minBetterTechThe Transformative Power of AI and ML in BusinessExploring "The Transformative Power of AI and ML in Business," host Colin Fitzpatrick talks with Jonathan Reilly, Founder & Co-CEO of Akkio, in this episode of BetterTech. They discuss Akkio's role in simplifying ML for businesses, the impact of AI in various business sectors, and future trends in AI and software development. This conversation offers insights into how AI and ML are reshaping business strategies and operations.2024-01-2437 minBetterTechRevolutionizing E-commerce with subscription modelsCatch Jocelyn Houle, Host at BetterTech in coversation with Andrei Rebrov, CTO and co-founder of Scentbird, to explore the journey of Scentbird in the e-commerce landscape over the past decade. They discuss the challenges, trends, and strategies that have shaped the company's evolution, focusing on the intersection of technology, personalization, and customer trust.2024-01-1629 minBetterTechSecuring the Future: Navigating API Security and AI in TechIn this episode of BetterTech, Yasser Iswan engages in a deep dive with Karl Matson, the CISO of No Name Security, focusing on API security and the evolving landscape of technology. They explore the challenges, strategies, and future implications of securing APIs, as well as the integration of AI in the realm of information security.2024-01-0918 minBetterTechResilient IT Infrastructure for Financial ServicesIn the latest episode of BetterTech, host Sophia Moshasha welcomes Walt Carter, former Chief Digital Officer & CIO at Homestar Financial Corporation, to discuss "Resilient IT Infrastructure for Financial Services." The conversation dives deep into the evolution of IT infrastructure in the financial sector, emphasizing the importance of resilience and adaptability in today's rapidly changing technological landscape. Walt shares his extensive experience in digital transformation within financial services, providing valuable insights into the intersection of technology and business.2024-01-0341 minBetterTechImpacts of AI & data analytics on production industryIn this episode of BetterTech, Jocelyn Houle dives deep into the world of visual effects and the entertainment industry with Hanno Basse, CTO at Digital Domain. Hanno shares insights into the evolving landscape of content creation, the role of AI in shaping realistic digital characters, and the challenges and opportunities in the era of streaming services.2023-12-2631 minBetterTechGlobal Digital Transformation and Saudi Arabia Vision 2030In this episode of BetterTech, host Yasir Rizwan speaks with Thamer Shaker, CEO of MYSAN Management Consulting, about the role and impact of digital transformation in today’s world. Thamer emphasizes the importance of change management and adapting to technological advancements in today's business world. He elaborates on Saudi Arabia's Vision 2030, focusing on economic diversification and leveraging technology for societal progress. The conversation also covers the challenges in implementing change, the role of effective leadership, and the significance of aligning organizational strategies with national visions like Saudi Arabia's Vision 2030.2023-12-2011 minBetterTechElevating business: AI's transformative role & future directionsIn this episode of BetterTech, host Colin McCarthy engages in a captivating conversation with Pascal, the CEO of Bardeen, to explore the evolving landscape of artificial intelligence (AI) and its impact on workflow automation. Pascal sheds light on the current trends, challenges, and the future trajectory of AI in business, emphasizing its integration into everyday workflows and the role of accessibility in shaping technology.
2023-12-1354 minBetterTechThe role of technology in people-led businessesIn this episode of BetterTech, Peggy Tsai engages in a compelling conversation with John Bostock, CEO of LEAF Home, exploring the pivotal role of technology in people-led businesses. The episode delves into LEAF Home’s journey, the impact of AI and machine learning on home improvement, and the intersection of sustainability and technology in the industry.2023-12-0629 minBetterTechMastering digital transformation in mid-market organizationsIn this episode, Colin McCarthy welcomes Eric Sluss, an accomplished Chief Information Officer, to discuss the intricacies of digital transformation in businesses. Eric shares his expertise on how digital strategies can enhance operational efficiency and foster innovation, the importance of change management, and the challenges of workforce upskilling in today's digital era. Additionally, he provides insights into the impact of emerging technologies and offers strategic advice for mid-market organizations embarking on their digital transformation journey.
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Send in a voice message: https://podcasters.spotify.com/pod/show/bettertech/message2023-12-0547 minBetterTechAI in industrial automation: Evolution, applications, and future trendsIn this episode of BetterTech, catch Yasir Rizwan, CTO, tkxel in conversation with Brian McCarson, an expert in industrial automation with vast experience at Intel Corporation and currently at PackSize. The conversation delves into the evolution of AI over the last few decades, its applications in industrial automation, challenges faced in implementation, and insights on making AI solutions future-ready.2023-11-1523 min
BetterTechFounder's Mentality: Things to considerIn this episode of our Startup Series, we chat with Arif Khan, Founder and CEO of Athlea AI, a startup focused on enabling and creating opportunities for people to create their own synthetic media. Arif shares how he started his own company, the challenges he faced and how budding entrepreneurs can learn from his experience and turn their vision into a reality too.
Hosted by Amna Omer, Global Communications Manager, Tkxel.2021-02-2333 min
BetterTechState of the technical architecture in 2021In this episode we chat with Pallavi Hanson, Head of Software Engineering Flexential, about the state of the technical architecture in 2021. Pallavi shares her tips around seamless cloud migration, the value of understanding the customer lifecycle and how to navigate through changing tech trends.
Hosted by Amna Omer, Global Communications Manager, Tkxel.2021-02-1622 min
BetterTechLeading organizational change amid technology disruptionsIn our chat with Dean Crutchfield, CIO CDK Global, we talk about how businesses can lead organizational change amid technology disruptions. Dean shares his thoughts on the current business climate, what it takes to get things running amid crises and the secret to leading with calm and certainty.
This episode is hosted by Amna Omer, Global Communications Manager, Tkxel. 2021-02-0913 min
BetterTechAre skilled teams the new currency?In our chat with Ben Hale, Sr. Vice President Engineering, GTL, we discuss something that is essentially changing how we view workplaces: skilled teams. Ben talks about what makes companies and startup communities thrive and how to improve collaboration in these rapidly evolving, complex environments.2021-01-1917 min
BetterTechEcommerce in the age of cross-channel consumer: Acquisition and beyondThis episode features Ajinkya Joglekar, Executive Director eCommerce for Xfinity @ Comcast. Ajinkya talks with Umair Javed, CEO Tkxel, on how digital keeps customers engaged and how in the age of multi-channel consumers, companies can look to reorient their customer acquisition strategies.2020-12-1834 min
BetterTechLeading Innovation: Inside the mind of a CTOThis episode features Howard Holton, CTO Hitachi Vantara and Strategic Consultant for the Fortune 1000, about what innovation is and how technologists should be thinking about it both in terms of innovation as a business process and innovation as a people’s process. This episode is hosted by Haseeb Khan, Director Innovation & Technology, Tkxel.2020-12-1131 min
BetterTechHow can CTOs drive Return on Investment (ROI)?A modern CTO is a multifunctional asset for any organization. This episode features Leo Barella, CTO at Takeda and lead on their cloud program to talk about the changing role of a CTO, defining enterprise strategy and how they drive ROI for the organization with Umair Javed, CEO Tkxel and Haseeb Khan, Director Innovation and Technology, Tkxel.2020-11-2640 min
BetterTechAdding value to your business with Al WegenerThis episode of our Startup Series segment features Al Wegener, Founder and CEO at Anacode Labs in a discussion with Umair Javed, CEO at Tkxel. Al walks us through his journey, what Anacode does and what it takes to run a successful tech startup in today’s cut-throat environment.2020-11-2333 min
BetterTechThe truth about inclusive design: A one-stop solution for allInclusive design is a methodology born out of digital environments that enables and draws upon the full range of human diversity. This episode features Elizé, Adobe XD Instructor, UX Design Consultant and Content Creator in a discussion around what inclusive design is and why it matters in business.2020-10-1920 min
BetterTechDiversity and Inclusion: The Real Business DriverGeneral Counsel and Chief Legal Officer at Sezzle, Candice Ciresi, talks about what diversity and inclusion actually means for a business in 2020 and how you as a manager can transform your cultural ecosystem to be more conducive to a diverse workforce.
Candice further mentions how diversity has to start at the top with the leadership and then explores its trickle down implications.2020-10-0824 min
BetterTechA deep dive into open source innovationIn this episode, Haseeb Khan, Director Innovation and Technology at Tkxel talks with Auguste Kakneviciute, IoT and Devices Sales Specialist at Ubuntu, about Open Source Innovation. Auguste shares her insights on the development process used by open source technologies and how open source can be distributed and modified according to the business need.2020-10-0229 min
BetterTechThe keys to your Digital Transformation journeyTo ensure your business does not miss the mark on a Digital Transformation strategy, this episode features Antonio Grasso, Founder & CEO Digital Business Innovation Srl and Haseeb Khan Director Innovation & Technology Tkxel.The episode explores the top keys for a successful digital transformation journey.2020-09-2413 min
BetterTechScaling your B2B & B2C sales with AI and AnalyticsThis episode features Christopher Engman, Lead Investor and Advisor at Proof Analytics and Haseeb Khan, Director Innovation and Technology at Tkxel to explore how businesses can explore automation and AI to scale up especially when it comes to their marketing strategy.2020-09-1024 min
BetterTechRedefining Data Privacy with BlockchainIn this episode, Maria Pia, CEO DeepTech Code and Blockchain Expert Advisor unravels how Blockchain technology’s decentralization narrative is redefining data privacy. She offers a comprehensive analysis on the importance of Blockchain, its relationship with cybersecurity and how it can help combat novel cyber attacks going forward.2020-09-0327 min
BetterTechWomen in tech: A look at today's Cybersecurity landscapeIn this episode, Jane Frankland, CEO Cyber Security Capital Limited talks about the role of women in tech, how the cybersecurity landscape has changed over the years and what it takes for leaders to supercharge their businesses in 2020 and beyond.2020-08-2623 min
BetterTechHow to grow 10x faster with RPAThis episode features Wilton Rogers, CEO STA group and a digital transformation consultant who talks about the do’s and don’ts of Robotic Process Automation (RPA), what it is and how RPA helps businesses out. He also explores how businesses can integrate RPA while maintaining their financial model.2020-08-2038 min
BetterTech5 reasons AI is crucial to business growth in 2020AI is now regarded as a crucial pillar to fueling business growth and this episode features Dr. Stylianos Kampakis, CEO Tesseract Academy and Data Science Advisor at London Business School, and Haseeb Khan, Director of Innovation and Technology at Tkxel. Dr. Stylianos offers a comprehensive analysis of what AI is, how it can help B2B and B2C businesses scale up their operations and also helps the audience bust some popular AI myths.2020-08-1226 min
BetterTechPutting AI at the center of Digital TransformationIn this episode, Doug Thompson, AI Ambassador at Microsoft talks about how AI can transform business processes for the better with Umair Javed, CEO Tkxel. Doug highlights how going forward, businesses in all verticals can develop an effective AI strategy that enables business leaders to think as technology strategists.2020-08-0643 min
BetterTechWhy Blockchain is the solution to CybersecurityThis episode features Misha Hanin, CEO and Co-Founder DeepDive.Tech to tell us more about how Blockchain serves as a good solution to cybersecurity problems. He explores how the technology has evolved over the last decade and what are some of the areas the technology is being employed in.2020-07-2837 min
BetterTechHow CIOs can help lead technology transformationsTo navigate a current business management trend, this episode features Ryan Fay, Global Head of High Tech and Global Enterprises at Gartner and Umair Javed, CEO Tkxel to talk about how CIOs can deliver value for a business beyond just looking after the organization’s IT infrastructure.2020-07-1442 min
BetterTechCOVID-19 & Your Organization's Security: Bracing for the 'New Normal'As companies across the globe implement work-from-home policies and with hackers using the pandemic as click-bait, this episode features Rich Tehrani CEO TMC to discuss the impact of COVID-19 on cybersecurity. He explores how this instantaneous shift in digital transformation has left some companies unprepared to combat the novel cyberattacks and what measures they can take to counter it.2020-07-0125 min
BetterTechThe potential of AI in healthcareIn this episode, Dr Ashiq Khan, Neuroscientist and Member Global Panel at MIT Technology Review tells us about the potential of AI in healthcare and how it can help predict various health issues. He explores how AI is a game changer for the pharmaceutical industry with it transforming the drug development cycle and guiding clinical research particularly.2020-06-2421 min
BetterTechSailing into the wind: leading remote teamsKeeping up with the times, this episode features Wade Burgess, EVP of Sales - Americas at Automation Anywhere and Umair Javed, CEO Tkxel, both of whom walk us through on how your business can weather unforeseen events like the ongoing COVID-19 crisis, the importance of pragmatic optimism and also go on to share tips on how to keep remote employees digitally engaged and motivated.2020-06-0239 min
BetterTechVR and the future of human-computer interactionIn this episode, Alexander Clark, Sensor and Camera Architecture Manager at Hewlett-Packard (HP) and VR Startup founder, joins us to talk about the developments in the VR realm and how new developments have been revolutionizing the way we view human-computer interaction.2020-05-0224 min
BetterTechUsing AI to better understand COVID-19In this episode, Yonah Welker, tech influencer in AI and member of World Economic Forum’s Expert Network talks about how AI is currently being deployed to help fight the COVID-19 global pandemic and how it can help to identify the next wave of coronavirus.2020-04-0215 min
BetterTechTop trends in IoT and BlockchainAhmed Banafa talks about the top trends in leading technologies, IoT and Blockchain, that will change how businesses do things in the next few years.
2020-03-0925 min
BetterTechInfluencer Marketing for the C-SuiteIn this episode B2B Influencer Marketing Expert, David Wing, talks about how C-suite executives can leverage influencer marketing via social platforms to promote their businesses especially on LinkedIn and why they need to have influencer marketing as part of their overall strategy.2020-02-2619 min
BetterTechBlockchain for beginners (Part 3)Lisa Short talks about the applications of Blockchain in the healthcare sector and its utilization for SMBs 2020-02-1041 min
BetterTechBlockchain for Beginners (Part 2)In this episode, Lisa Short talks about one of the most important questions.
Whether Blockchain technology is a threat for financial sector or an opportunity to grow?
#blockchainTechnology #tkxel2020-01-2708 min
BetterTechBlockchain for Beginners (Part 1)In this episode, Lisa Short, and entrepreneur, LinkedIn Influencer & CEO Mindshifting, talks about blockchain technology and its future in banking sector.
2020-01-2112 min
BetterTechHow Data Science can help you scale your business - Dr. Shahzad, Data Scientist, IBMBig data and data science are terms no longer restricted to just the techies’ vocabularies. In this ever-increasing digital world, these technological advances are critical for businesses to succeed and grow. Dr. Shahzad who is lead data scientist at IBM tells us how Data Science can help us grow our businesses exponentially.2019-12-1106 min
BetterTechShould You Outsource Your Project Manager?Onsite product managers is a win-win situation both for the product development company as well as the offshore team. If a company has its own product manager, great. If it doesn’t, then request the outsourcing software development firm to place one of their product managers on your site to ensure the product meets the requirements, has the desired quality, gets delivered on time and does not exceed the allocated cost.2019-11-2204 min
BetterTechTech Startups & their Challenges - A chat with CTO TogeeA chat with Zohaib Khan who is an IT entrepreneur and CTO Togee (next generation's mobile to mobile screen sharing app). Zohaib Khan tells us about the challenges faced by tech startups and how to turn these challenges into opportunities.2019-11-1210 min
BetterTech5 Key Roles To Outsource In Your StartupsIn this episode, we will talk about 5 essential startup roles and which ones you should outsource.2019-11-0605 min
BetterTech3 Ways to Protect Your Business From Cyber AttacksThis episode informs our listeners about how a company becomes prone to cyber threats and how they can prevent them.2019-10-2805 min
BetterTech4 Ways to Increase Sales Using AIThis podcast gives our listeners a comprehensive overview of how Artificial Intelligence can help you Fast-Track your sales by shortening your sales cycle.2019-10-2803 min