Shows
Property Management BrainstormEpisode 84: Crush it During the Leasing Season Ft Barak ShamirHost Bob Preston engages in a dynamic discussion with Barak Shamir of Showdigs, shedding light on the challenges property managers face during the leasing season. This conversation not only helps property managers prepare for the busy season but also offers a solution by showcasing how Showdigs can empower them to optimize their operations. Barak elaborates on the various aspects of leasing efficiency and how Showdigs can be a game-changer in streamlining their leasing process. TakeawaysThe leasing season brings increased turnovers, inspections, and showings.Inefficiencies in processes can lead to staff burnout and lost b...2024-03-2743 min
Property Management BrainstormEpisode 83: Property Management Failures Ft Tiffany RosenbaumIn this episode, renowned property management expert Tiffany Rosenbaum and seasoned host Bob Preston delve into property management failures and entrepreneurs' struggles. Drawing from their extensive experience, they underscore the importance of learning from failures and mistakes encountered in the journey of growing businesses. TakeawaysFailures are part of the entrepreneurial journey.Self-doubt is common among entrepreneurs.Effective processes are crucial for success.Micromanagement can hinder the growth. Anticipating customer needs can set a business apart.Continuous learning and embracing struggles are essential.Chapters02:00 Introduction and Background04:02 Importance of Di...2024-03-2130 min
Property Management BrainstormEpisode 82: Preparing Your Property Management Co for Acquisition Ft Dylan McGrathIn this episode, host Bob Preston and guest Dylan McGrath discuss how to prepare a property management company for acquisition, what is involved in the process, and various valuation models. If you have ever wondered what it would be like to sell your business and what steps would be involved, this episode is a must-listen!Takeaways:Costs to engage a business brokerModels for valuing a property management businessStructuring of a property management business saleDue diligence and information exchangedChapters:00:00 Introduction and Dylan’s background04:54 Getting started in selling a pr...2024-02-0657 min
Property Management BrainstormEpisode 81: Crush Your Biz Dev For Max Door Growth Ft Jeremy PoundOn this episode, host Bob Preston and guest Jeremy Pound discuss various aspects of business development and new client acquisition in the property management industry. The conversation also delves into the building blocks for creating a successful business development program and the characteristics of a good business development manager. Takeaways:Understanding the local market and competitionFinding the right business development managerMotivating business development managersCRM SoftwareSignificant opportunities for growthChapters:00:00 Introduction and Background05:20 Challenges in Acquiring New Doors10:20 Understanding the Local Market and Competition13:45 Building Blocks for Business...2024-01-1858 min
Property Management BrainstormEpisode 80: Five Ways to Kickoff 2024 Ft Bob PrestonIn this episode, Bob Preston shares his top five ways to kickoff 2024 for property management businesses. He emphasizes the importance of strategic planning, organizational checkups, accountability and goals, kickoff meetings, and budget trimming. These steps are crucial for setting the direction, aligning the team, and optimizing resources for a successful year ahead.TakeawaysCreate a strategic plan with a forecast and budget for the new year.Conduct an organizational checkup to assess the company's culture and alignment.Establish accountability and goals for every team member.Host a kickoff meeting to communicate expectations and review...2023-12-2813 min
Property Management BrainstormEpisode 79: Opportunities in Mid-market Multifamily Ft Bob HansenBob Hansen, Principal at Second Nature, joins host Bob Preston to discuss the mid-market multifamily rental sector and its challenges and opportunities. He highlights the importance of attracting renters through amenities and value-added services. Bob also discusses the impact of economic factors on rental rates and the challenges tenants face in affording rent. He emphasizes the need for property managers to focus on the resident experience and leverage technology to meet the younger generation’s expectations. Listen in as Bob Preston and Bob Hansen unpack the mid-market multifamily sector and the opportunities for property managers to grow their portfolios.2023-12-0836 min
Property Management BrainstormEpisode 78: Optimizing PM Teams for Success Ft Pete NeubigPete Neubig is the co-founder and CEO of VPM Solutions – the first and only staffing solution platform targeted specifically toward property managers and real estate professionals. In addition to his professional accomplishments, he is also an Ironman triathlete.Tune in as Pete shares his experiences and insights with host Bob Preston, discussing the types of tasks suitable for virtual assistants, the benefits of hiring remote talent, and the role of technology in streamlining operations. He also touches on different team structures, the monetization of maintenance, and effective marketing strategies.Topics covered:(03:23) Pete Neubig’s back...2023-11-2137 min
Property Management BrainstormEpisode 77: Hit for the Cycle Ft Bob PrestonBob Preston is the founder and creator of Property Management Brainstorm. He goes solo in this episode to unpack the question of what makes Property Management Brainstorm different and explains his experience in "Hitting for the Cycle." Topics covered:(02:00) Bob explains why he is communicating his purpose in property management consulting(02:30) Why all the noise and FUD about consulting services?(03:30) Never disparage the competition(04:12) Why do we offer services that no one else can replicate(04:46) Featured Sponsor, Upkeep Media(05:30) "Hitting for the Cycle" in Property Management(06:00) How Bob...2023-11-0809 min
Property Management BrainstormEpisode 76: Building an Online Presence Ft Stephen FoxStephen Fox is the co-founder and Vice President of Operations at Upkeep Media, the company that helps property management companies grow by implementing effective marketing strategies. He joins the show to unpack the importance of having a strong online presence in the competitive property management industry.From the initial interaction with potential clients to attracting property owners, Stephen and host Bob Preston will discuss valuable insights and strategies for building an effective online presence. Topics covered:(03:23) Stephen Fox’s background(04:46) Why the property management industry is Stephen’s focus(08:55) How critical is an on...2023-10-1143 min
Property Management BrainstormEpisode 75: My Property Management Journey Ft Travis BohlingA handful of entrepreneurs in the property management industry have helped bootstrap and grow a property management company, sold the company, remained in a senior capacity with the acquisition company, and ultimately moved on to start yet another property management venture. One of those individuals is Travis Bohling of Phoenix, Arizona.He is the co-founder of the property management company Home Ladder. Tune in as host Bob Preston and Travis delve into the importance of saying no and choosing a specific direction to the challenges of working in a large company where decision-making is hindered....2023-10-0540 min
Property Management BrainstormEpisode 74: Reducing Property Churn Ft Lior AbramovichChurn rate – or also known as attrition rate – is something we all try to avoid but it is a big problem for most property managers. Our guest today unpacks what he is doing to address this challenge. Lior Abramovich is Co-Founder and CEO at Blanket, a company helping property managers keep their doors open by building thriving relationships with their clients. Tune in as he and host Bob Preston unpack the many definitions of churn, understanding each client, why we need to invest more in relationships, and much more. Topics covered:(02:03) Lior A...2023-09-261h 01
Property Management BrainstormEpisode 73: Building High-Performing Teams Ft Gwen AspenA high-performing team is more than just a group of talented individuals. It's a cohesive unit that collaborates, focuses on continual improvement, and works toward common objectives to achieve outstanding results. Building high-performing teams has never been more imperative in today's dynamic property management industry. Yet, it has also never been more challenging. On this episode of Property Management Brainstorm, host Bob Preston is joined by Gwenn Aspen, co-founder and president of Anequim, an organization focused on the property management industry to help companies be more efficient and successful. Tune in as Gwen and Bob will delve...2023-09-2045 min
Property Management BrainstormEpisode 72: Artificial Intelligence (AI) Ft. AJ ShepardProperty Management Brainstorm host Bob Preston has met many property managers in the industry. Bob and AJ Shepard of Uptown Properties have known each other for the last few years, mainly from their involvement in the NARPM organization. AJ is also a real estate investor, active in real estate syndication, and owns a beer brewery. Bob and AJ discuss the buzzword Artificial Intelligence, AI for short, and how it can be utilized in property management companies to streamline operations and increase efficiencies. This is his second time on the show, so we are excited to welcome AJ...2023-08-2935 min
Property Management BrainstormEpisode 70: Lessons Learned in Property Management Ft. Amy HansonDuring his time in the property management industry, Bob Preston has met many property managers all over the USA. One of the most exciting stories he has heard is that of Amy Hanson, who has purchased a property management company, sold it, and started another in a different city. There are many lessons to learn from Amy, including how NARPM has helped shape her journey!In this podcast, Bob speaks with Amy Hanson about how she started in property management, the importance of the NARPM organization in shaping her career, and the lessons she has learned that...2023-08-1630 min
Property Management BrainstormPMB Classic Rewind: Pest Control Ft. Tom ClementsWe have plans to relaunch Property Management Brainstorm soon with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.Pest control is an absolute necessity when managing a portfolio of rental properties. Especially in Summer, bugs and pests will find a way to enter homes and show themselves to tenants. Bob Preston discusses a new approach to pest control with Tom Clements of Pest Share. 2023-07-1431 min
Property Management BrainstormPMB Classic Rewind: Property Maintenance Ft. Ray HespenWe have plans to relaunch Property Management Brainstorm soon with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.A property manager's handling of rental property maintenance is vital to every management company in our industry. Bob Preston has a lively discussion and suggests that "maintenance shouldn't be so hard" with his guest, CEO of Property Meld, Ray Hespen.Connect with...2023-05-1930 min
Property Management BrainstormPMB Classic Rewind: PM Systems and Process Ft. Jordan MuelaWe have plans to relaunch Property Management Brainstorm soon with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. Several words may be used for our discussion today: process, systems, workflow, and action items might all be used in this context. Property managers have a long list of job activities that must be completed regularly through a standardized operating procedure. Bob Preston discusses the importance of pro...2023-03-2430 min
Property Management BrainstormPMB Classic Rewind: Service Level Agreements Ft. Ethan LieberWe have big plans coming soon to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.Service Level Agreements (SLAs) can be used effectively within property management companies to maintain the standard of customer satisfaction for tenants, property owners, and service providers. Bob Preston discusses this topic with Ethan Lieber, CEO of Latchel.Connect with Bob...2023-01-2028 min
Property Management BrainstormPMB Classic Rewind: Building a Solid PM Company Ft. Kellie TollifsonWe have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.Bob Preston and Kellie Tollifson, of T-Square Properties discuss what it takes to build a solid property management business. T...2022-11-1834 min
Property Management BrainstormPMB Classic Rewind: Tenant Turnover Process Ft. James BarrettWe have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.The tenant turnover process can be a huge hassle when managing a rental portfolio. From listing and promoting the property to screening tenants, then signing the lease, it can sometimes take a village to manage the process at scale effectively.Bob Preston discusses these challenges for property management companies with James Barrett, co-founder of Tenant Turner, a software...2022-09-1638 min
Property Management BrainstormPMB Classic Rewind: Best Practices for Mold Damage Ft. Jason WidmerWe have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, coming in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. In this episode, Bob Preston addresses that four-letter word, MOLD, with his guest Jason Widmer. Best practices in the property management industry are critical for maintenance, and the most rapid response is required when there is water damage. Bob and Jason roll up their sleeves and dive into restoration best practices.Connect with Bo...2022-07-2244 min
Property Management BrainstormPMB Classic Rewind: Tackling Homelessness Ft. Todd Gloria, Mayor of San DiegoWe have some big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, coming in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. In this episode, Bob Preston tackles the homelessness issue with Todd Gloria, Mayor of San Diego. A crisis is emerging in which many US citizens cannot afford housing and live in substandard conditions. As active participants in the property management industry, what is our responsibility to contribute solutions to this housing crisis? Bob addresses this question and more...2022-06-1744 min
Property Management BrainstormEpisode 67: Is California in a Housing Crisis?Is California in a housing crisis? This is a rhetorical question because the answer is an astounding YES! In California, an estimated 150,000 citizens have become homeless or live in shelters, while over 7 million Californians have been impacted by gentrification and are living in poverty. The median home price in California has eclipsed $800,000. Meanwhile, California remains one of the most difficult places in America to build affordable housing.At the CALNARPM Conference in Napa Valley, April 21, 2022, Bob hosted and facilitated a panel in front of a live audience that addressed this topic. For this episode of Property Man...2022-04-2855 min