Shows
The Payments PodcastVanishing Silos: Modernizing Data and Cash ManagementIn this episode, we chat with ACT’s Naresh Aggarwal and Bottomline’s Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.
2025-03-2724 minThe Payments PodcastVanishing Silos: Modernizing Data and Cash ManagementIn this episode, we chat with ACT’s Naresh Aggarwal and Bottomline’s Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.
2025-03-2724 min
The Payments PodcastEmbedding a B2B Payments Network into Digital BankingACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline’s Jessica Cheney explores what incorporating a B2B payments network into digital banking means for businesses.
2025-02-2418 minThe Payments PodcastEmbedding a B2B Payments Network into Digital BankingACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline’s Jessica Cheney explores what incorporating a B2B payments network into digital banking means for businesses.
2025-02-2418 min
The Payments PodcastA CTO's Technology Outlook for 2025Our host chats with Bottomline’s Chief Technology Officer, Eve Aretakis, on some of the major tech advancements impacting B2B payments in 2025. In this episode, we cover top tech priorities in business payments, the advantages and perils of AI, the benefits of integrating and embedding payment technologies to drive added value, and the ever-present threat and prevention of fraud. of fraud.
2025-02-0509 minThe Payments PodcastA CTO's Technology Outlook for 2025Our host chats with Bottomline’s Chief Technology Officer, Eve Aretakis, on some of the major tech advancements impacting B2B payments in 2025. In this episode, we cover top tech priorities in business payments, the advantages and perils of AI, the benefits of integrating and embedding payment technologies to drive added value, and the ever-present threat and prevention of fraud. of fraud.
2025-02-0509 minThe Payments Podcast2025 Payment Trends: The Next Wave in Corporate PaymentsAs we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures and driving greater efficiencies from their business payments lifecycle. In this episode, we chat with two of Bottomline’s corporate payments experts, Jamie DelMedico in the US and Richard Ransom in the UK, to get their take on what to expect in the year ahead. Topics include payer verification and mitigating fraud, generative AI, the adoption of digital payment types, ISO20022 for corporates, real-time payments and more.
2024-12-2024 minThe Payments Podcast2025 Payment Trends: The Next Wave in Corporate PaymentsAs we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures and driving greater efficiencies from their business payments lifecycle. In this episode, we chat with two of Bottomline’s corporate payments experts, Jamie DelMedico in the US and Richard Ransom in the UK, to get their take on what to expect in the year ahead. Topics include payer verification and mitigating fraud, generative AI, the adoption of digital payment types, ISO20022 for corporates, real-time payments and more.
2024-12-2024 minThe Payments Podcast2025 Payment Trends: What’s Next for Banks?In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key topics such as real-time payments, fraud prevention, artificial intelligence (AI), and embedded finance.
2024-12-0427 minThe Payments Podcast2025 Payment Trends: What’s Next for Banks?In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key topics such as real-time payments, fraud prevention, artificial intelligence (AI), and embedded finance.
2024-12-0427 minThe Payments PodcastThe Changing Role of the CIO in FinanceIn this episode, we interview Darrell Riekena from Bottomline about the transformation of the Chief Information Officer (CIO) role. We discuss how it has evolved to encompass a mix of C-Suite responsibilities, focusing on data and systems. Topics include the timeline for digital transformation 2.0, the impact of the Artificial Intelligence (AI) buzz, the importance of first-party data, and the wide-ranging remit of today's CIO to support the goals of the business.
2024-08-2711 minThe Payments PodcastThe Changing Role of the CIO in FinanceIn this episode, we interview Darrell Riekena from Bottomline about the transformation of the Chief Information Officer (CIO) role. We discuss how it has evolved to encompass a mix of C-Suite responsibilities, focusing on data and systems. Topics include the timeline for digital transformation 2.0, the impact of the Artificial Intelligence (AI) buzz, the importance of first-party data, and the wide-ranging remit of today's CIO to support the goals of the business.
2024-08-2711 minThe Payments PodcastISO 20022: Reckoning with change in the global payments systemWhile ISO 20022 is not new, it will soon become the de facto standard for sending financial messages between financial institutions and businesses. The drive and industry development behind upgrading payment infrastructures, instant payments and cross-border payment capabilities make adopting ISO20022 paramount in its importance and urgency. Only with it can true interoperability be achieved. We gain more insight from payments industry expert Mike Chambers and Bottomline's Frederic Viard.
2024-04-2337 minThe Payments PodcastISO 20022: Reckoning with change in the global payments systemWhile ISO 20022 is not new, it will soon become the de facto standard for sending financial messages between financial institutions and businesses. The drive and industry development behind upgrading payment infrastructures, instant payments and cross-border payment capabilities make adopting ISO20022 paramount in its importance and urgency. Only with it can true interoperability be achieved. We gain more insight from payments industry expert Mike Chambers and Bottomline's Frederic Viard.
2024-04-2337 minThe Payments PodcastUplifting diversity in the workplace (International Women’s Day ‘24)We use the opportunity of International Women’s Day to speak with three of Bottomline’s executive leadership team – Eve Aretakis, Mandy Miller, and Monica Kozak – about their career journeys, leadership lessons, expertise in their current roles and their advice and guidance for young women aspiring to leadership roles in fintech or tech industries.
2024-03-0842 minThe Payments PodcastUplifting diversity in the workplace (International Women’s Day ‘24)We use the opportunity of International Women’s Day to speak with three of Bottomline’s executive leadership team – Eve Aretakis, Mandy Miller, and Monica Kozak – about their career journeys, leadership lessons, expertise in their current roles and their advice and guidance for young women aspiring to leadership roles in fintech or tech industries.
2024-03-0842 minThe Payments Podcast2024 Payment Trends: User experience gets a good look into the year aheadWe chat with Kellie White, Head of User Experience at Bottomline, about the UX trends we’ll likely see in ’24 from a payment perspective. She covers why UX should matter to a CFO or bank, how AI will continue to intersect with user experience, the development of mobile interfaces in payments, why designing inclusive and accessible experiences will become more critical, as will the seamless interconnectedness of API interfaces.
2024-01-0623 minThe Payments Podcast2024 Payment Trends: User experience gets a good look into the year aheadWe chat with Kellie White, Head of User Experience at Bottomline, about the UX trends we’ll likely see in ’24 from a payment perspective. She covers why UX should matter to a CFO or bank, how AI will continue to intersect with user experience, the development of mobile interfaces in payments, why designing inclusive and accessible experiences will become more critical, as will the seamless interconnectedness of API interfaces.
2024-01-0623 minThe Payments Podcast2024 Payment Trends: Corporate payments automation takes centre stage for 2024In this episode, with Bottomline’s Jeff Feuerstein and Colin Swain, we talk about the urgency of B2B payment automation in 2024 and unpack Juniper’s analyst statement: “Businesses can no longer solely rely on legacy B2B payment methods and need to adapt to an ever-changing landscape very quickly, integrating newer technologies to reduce complexities [and] increase payment efficiencies.”
2023-12-1919 minThe Payments Podcast2024 Payment Trends: Corporate payments automation takes centre stage for 2024In this episode, with Bottomline’s Jeff Feuerstein and Colin Swain, we talk about the urgency of B2B payment automation in 2024 and unpack Juniper’s analyst statement: “Businesses can no longer solely rely on legacy B2B payment methods and need to adapt to an ever-changing landscape very quickly, integrating newer technologies to reduce complexities [and] increase payment efficiencies.”
2023-12-1919 minThe Payments Podcast2024 Payment Trends for financial institutionsCross-border transactions and financial messaging involve exchanging information, instructions, and notifications between banks and their customers. In the coming year, this area of payments will undergo significant changes. Adapting to these changes will be crucial for financial institutions looking to compete globally. Bottomline's Frederic Viard and Edward Ireland share their outlook in the banking space for 2024.
2023-12-1327 minThe Payments Podcast2024 Payment Trends for financial institutionsCross-border transactions and financial messaging involve exchanging information, instructions, and notifications between banks and their customers. In the coming year, this area of payments will undergo significant changes. Adapting to these changes will be crucial for financial institutions looking to compete globally. Bottomline's Frederic Viard and Edward Ireland share their outlook in the banking space for 2024.
2023-12-1327 minThe Payments Podcast2024 Payment Trends in North American bankingFor banks, it’s likely to be a year of rising interest rates, making customers pickier about where they put their money, one where technology modernization continues to drive forward. Bottomline’s CRO for Digital Banking, Kevin Pettet, dives into the details behind these statements.
2023-11-2814 minThe Payments Podcast2024 Payment Trends in North American bankingFor banks, it’s likely to be a year of rising interest rates, making customers pickier about where they put their money, one where technology modernization continues to drive forward. Bottomline’s CRO for Digital Banking, Kevin Pettet, dives into the details behind these statements.
2023-11-2814 min
The Payments PodcastBanking on the future with cloud-based infrastructureAt a time when traditional banking infrastructures are strained, there’s a drive for FIs to find more scalable, reliable, and efficient systems. Is cloud computing and SaaS-based service models the future for financial institutions? To address this, we chat to two experts in global banking and financial messaging from Bottomline: Edward Ireland (London) and Frederic Viard (Switzerland).
2023-09-0525 minThe Payments PodcastBanking on the future with cloud-based infrastructureAt a time when traditional banking infrastructures are strained, there’s a drive for FIs to find more scalable, reliable, and efficient systems. Is cloud computing and SaaS-based service models the future for financial institutions? To address this, we chat to two experts in global banking and financial messaging from Bottomline: Edward Ireland (London) and Frederic Viard (Switzerland).
2023-09-0525 min
The Payments PodcastPayment dynamics turn to use cases for high-speed rails (Nacha Take Aways)Nacha, the institution that governs the ACH Network in the United States, recently hosted their annual payments conference in Las Vegas. Attended by banks and corporates from across the globe, the theme for this year’s Nacha event was Smarter, Faster Payments. In this podcast episode, Bottomline’s Michelle Pasquerillo and Brian Hall chat to us about conversations around the room and some key take aways from the event.
2023-05-1727 minThe Payments PodcastPayment dynamics turn to use cases for high-speed rails (Nacha Take Aways)Nacha, the institution that governs the ACH Network in the United States, recently hosted their annual payments conference in Las Vegas. Attended by banks and corporates from across the globe, the theme for this year’s Nacha event was Smarter, Faster Payments. In this podcast episode, Bottomline’s Michelle Pasquerillo and Brian Hall chat to us about conversations around the room and some key take aways from the event.
2023-05-1727 min
The Payments PodcastFive things banks wish you knew about payment securityJust out, is this year’s Treasury Fraud and Controls Report from Strategic Treasurer. In this episode Craig Jeffery, Managing Partner at Strategic Treasurer, and Bottomline’s payment fraud expert, Chris Gerda, chat about the report findings and delves into the wish list from banks of their corporate customers when it comes to preventing fraud.
2023-04-1820 minThe Payments PodcastFive things banks wish you knew about payment securityJust out, is this year’s Treasury Fraud and Controls Report from Strategic Treasurer. In this episode Craig Jeffery, Managing Partner at Strategic Treasurer, and Bottomline’s payment fraud expert, Chris Gerda, chat about the report findings and delves into the wish list from banks of their corporate customers when it comes to preventing fraud.
2023-04-1820 min
The Payments PodcastConfirmation of Payee is now open for businessFollowing the adoption of Confirmation of Payee (CoP) by financial institutions across the UK to prevent Authorised Push Payment (APP) fraud, Bottomline now brings this fraud prevention measure to businesses across the UK. In this episode we chat to Mark Bish, Product Manager and expert on CoP, to get some insight into how it differs from the bank offering, the use cases, benefits and we get a sense of urgency on adoption.
2023-03-2114 minThe Payments PodcastConfirmation of Payee is now open for businessFollowing the adoption of Confirmation of Payee (CoP) by financial institutions across the UK to prevent Authorised Push Payment (APP) fraud, Bottomline now brings this fraud prevention measure to businesses across the UK. In this episode we chat to Mark Bish, Product Manager and expert on CoP, to get some insight into how it differs from the bank offering, the use cases, benefits and we get a sense of urgency on adoption.
2023-03-2114 minThe Payments PodcastFive things businesses need to know about the UK’s New Payment Architecture (NPA)Industry expert Mike Chambers chats with Bottomline’s Richard Ransom on what changes corporates can expect from NPA and how it might impact their business. Hear what it means for Bacs and ISO20022, faster payments, direct debits, account-to-account payments, and the new overlay services it brings. Companies will need advice and guidance on design, infrastructure, and deployment, so they must start getting up to speed sooner rather than later.
2023-02-2142 minThe Payments PodcastFive things businesses need to know about the UK’s New Payment Architecture (NPA)Industry expert Mike Chambers chats with Bottomline’s Richard Ransom on what changes corporates can expect from NPA and how it might impact their business. Hear what it means for Bacs and ISO20022, faster payments, direct debits, account-to-account payments, and the new overlay services it brings. Companies will need advice and guidance on design, infrastructure, and deployment, so they must start getting up to speed sooner rather than later.
2023-02-2142 minThe Payments Podcast23 Trends: User experience emerges as key to innovationTechnologies continue to shape our digital world. Alongside that, consumer expectations for speed and efficiency keep shooting ahead. From a business standpoint and to stay competitive, companies are under pressure to deliver similar experiences with the same ease. We chat with Kellie White and Jon Grassis from Bottomline’s UX team to get their take on the UX trends shaping 2023 and how technology can enable a better experience for financial service customers.
2023-02-0716 minThe Payments Podcast23 Trends: User experience emerges as key to innovationTechnologies continue to shape our digital world. Alongside that, consumer expectations for speed and efficiency keep shooting ahead. From a business standpoint and to stay competitive, companies are under pressure to deliver similar experiences with the same ease. We chat with Kellie White and Jon Grassis from Bottomline’s UX team to get their take on the UX trends shaping 2023 and how technology can enable a better experience for financial service customers.
2023-02-0716 min
The Payments PodcastVibes and Insights from AFP 2022Bottomline’s Nick Berents, Director of Solutions Marketing in Banking, shares his thoughts about last month’s Association for Finance Professional conference in Philly. Attended by a mix of corporate treasurers and banking professionals, Nick touches on the hot topics for discussion, the panel session with the Business Payments Coalition, the availability of end-to-end cash forecasting solutions from banks, and his outlook on payments for 2023.
2022-11-2213 minThe Payments PodcastVibes and Insights from AFP 2022Bottomline’s Nick Berents, Director of Solutions Marketing in Banking, shares his thoughts about last month’s Association for Finance Professional conference in Philly. Attended by a mix of corporate treasurers and banking professionals, Nick touches on the hot topics for discussion, the panel session with the Business Payments Coalition, the availability of end-to-end cash forecasting solutions from banks, and his outlook on payments for 2023.
2022-11-2213 minThe Payments PodcastPayments modernization: Is fraud prevention playing catch up?In this episode, we interview Bottomline’s fraud and security experts, Ruud Grotens and Erick Choltus, on the intersection between payments modernization and payment fraud prevention. In this discussion, we dive into whether fraud measures are managing to keep pace with the latest in payments innovations such as ISO20022, cross-border payments, and real-time payments. Grab a cuppa and listen in.
2022-11-1527 minThe Payments PodcastPayments modernization: Is fraud prevention playing catch up?In this episode, we interview Bottomline’s fraud and security experts, Ruud Grotens and Erick Choltus, on the intersection between payments modernization and payment fraud prevention. In this discussion, we dive into whether fraud measures are managing to keep pace with the latest in payments innovations such as ISO20022, cross-border payments, and real-time payments. Grab a cuppa and listen in.
2022-11-1527 minThe Payments PodcastBest Practice in Working Capital Management with AP and AR AutomationMarcus Hughes, Head of Strategic Business Development Bottomline, gives us a brief insight into his new whitepaper on the AP and AR automation landscape.
Give a listen if you want to understand more about working capital management, what it is and how it works, the use of smart data and technology to better aid the process, and overall how to have the best working team in the organization.
2022-10-0422 minThe Payments PodcastBest Practice in Working Capital Management with AP and AR AutomationMarcus Hughes, Head of Strategic Business Development Bottomline, gives us a brief insight into his new whitepaper on the AP and AR automation landscape.
Give a listen if you want to understand more about working capital management, what it is and how it works, the use of smart data and technology to better aid the process, and overall how to have the best working team in the organization.
2022-10-0422 minThe Payments PodcastMRI Brings Best-In-Class Automation To PropTech CustomersMRI Software has very simply taken an analog business and dragged it into the digital era. Sean Slack, VP of Partnerships at MRI, and Tom Dolan, General Manager of Bottomline's Paymode-X division chat on the characteristics of the real-estate business and how MRI has elevated the field with new technology.
2022-09-0615 minThe Payments PodcastMRI Brings Best-In-Class Automation To PropTech CustomersMRI Software has very simply taken an analog business and dragged it into the digital era. Sean Slack, VP of Partnerships at MRI, and Tom Dolan, General Manager of Bottomline's Paymode-X division chat on the characteristics of the real-estate business and how MRI has elevated the field with new technology.
2022-09-0615 minThe Payments PodcastNew Payments Architecture UpdateMarcus Hughes, Head of strategic business development from Bottomline, and Richard Ransom, Strategic Customer Success Manager from Bottomline discuss the structure and plans of the new payments architecture (NPA). This episode covers basics like what's happened in the re-design of NPA, the new timetable, the exciting prospect it will bring along, etc.
2022-08-2323 minThe Payments PodcastNew Payments Architecture UpdateMarcus Hughes, Head of strategic business development from Bottomline, and Richard Ransom, Strategic Customer Success Manager from Bottomline discuss the structure and plans of the new payments architecture (NPA). This episode covers basics like what's happened in the re-design of NPA, the new timetable, the exciting prospect it will bring along, etc.
2022-08-2323 minThe Payments PodcastWhen it comes to fraud, are enterprises really on the case?Our payments podcast this week covers the results of our exclusive survey with anti-fraud specialist Themis. Join Eliza Thompson, Financial Crime Researcher from Themis, and Mohammad Al-Zraiqat, Global Senior Product Manager from Bottomline as they discuss the importance of detecting and preventing fraud episodes and develop aggressive case management practices to investigate and resolve different kinds of fraud threats.
2022-08-0924 minThe Payments PodcastWhen it comes to fraud, are enterprises really on the case?Our payments podcast this week covers the results of our exclusive survey with anti-fraud specialist Themis. Join Eliza Thompson, Financial Crime Researcher from Themis, and Mohammad Al-Zraiqat, Global Senior Product Manager from Bottomline as they discuss the importance of detecting and preventing fraud episodes and develop aggressive case management practices to investigate and resolve different kinds of fraud threats.
2022-08-0924 minThe Payments Podcast2022 Business Payments Barometer - The rise in fraud and financial crimeIn this episode, industry expert James Richardson, Head of Market Development Risk and Fraud for Bottomline, talks about the rise in fraud and financial crime based on the findings of the latest 2022 Global Business Payments Barometer covering topics like fraud defences, insider fraud, multifactor authentication and more.
2022-07-2622 minThe Payments Podcast2022 Business Payments Barometer - The rise in fraud and financial crimeIn this episode, industry expert James Richardson, Head of Market Development Risk and Fraud for Bottomline, talks about the rise in fraud and financial crime based on the findings of the latest 2022 Global Business Payments Barometer covering topics like fraud defences, insider fraud, multifactor authentication and more.
2022-07-2622 minThe Payments Podcast22 Business Payments Barometer - Media round-tableDid you know that 52% of organizations in the UK agree that there is an increase in insider fraud and collusion? This is one of many topics covered in this podcast episode.
Listen to detailed insights from Marion King - Chair, Payments Association Advisory Board, Charlotte Crosswell - The chair and trustee of Open Banking along with James Richardson - Head of Market Development Risk and Fraud from Bottomline, and Ed Adshead-Grant - Director of Strategic Business Development from Bottomline as they chat through the findings of the '22 Business Payments Barometer.
2022-07-0552 minThe Payments Podcast22 Business Payments Barometer - Media round-tableDid you know that 52% of organizations in the UK agree that there is an increase in insider fraud and collusion? This is one of many topics covered in this podcast episode.
Listen to detailed insights from Marion King - Chair, Payments Association Advisory Board, Charlotte Crosswell - The chair and trustee of Open Banking along with James Richardson - Head of Market Development Risk and Fraud from Bottomline, and Ed Adshead-Grant - Director of Strategic Business Development from Bottomline as they chat through the findings of the '22 Business Payments Barometer.
2022-07-0552 minThe Payments Podcast22 Business Payments Barometer - General FindingsThe 2022 Business Payments Barometer is finally here, and our two incredible subject matter experts, Curt Raffi, Chief Product and Innovation Officer, and Colin Swain, Global Head of Platform and Product Transformation, discussing key findings from the report from a UK and US perspective.
You can read the full report on our website: https://www.bottomline.com/uk/2022-business-payments-barometer
2022-06-2228 minThe Payments Podcast22 Business Payments Barometer - General FindingsThe 2022 Business Payments Barometer is finally here, and our two incredible subject matter experts, Curt Raffi, Chief Product and Innovation Officer, and Colin Swain, Global Head of Platform and Product Transformation, discussing key findings from the report from a UK and US perspective.
You can read the full report on our website: https://www.bottomline.com/uk/2022-business-payments-barometer
2022-06-2228 minThe Payments PodcastWhat are regulators doing about crypto? Part 1Blockchain and its assets have made their way into the financial services industry and are a topic that everyone wants to know more about.
In this part 1 of our 2-part series Marcus Hughes, Head of Strategic Business Development at Bottomline, lays out the foundation of essential cryptocurrencies such as consumer protection, data protection, and fraud protection.
2022-06-0737 minThe Payments PodcastWhat are regulators doing about crypto? Part 1Blockchain and its assets have made their way into the financial services industry and are a topic that everyone wants to know more about.
In this part 1 of our 2-part series Marcus Hughes, Head of Strategic Business Development at Bottomline, lays out the foundation of essential cryptocurrencies such as consumer protection, data protection, and fraud protection.
2022-06-0737 minThe Payments PodcastPTX EduSeries Episode III: Verification & Validation: Smart protection for your businessEven though many businesses have implemented bank account validation and verification platforms, there are still companies that haven't adopted them.
Mark Bish, one of Bottomline's Product Leads, speaks to Jacqueline Powell on the effect the business will have and their susceptibility to fraud if not taken the measures.
2022-05-2417 minThe Payments PodcastDigitization and Diversity: Scoping the Payments Scene In APACPayments have grown in importance in the Asia-Pacific region's entire banking environment, currently accounting for 44 percent of total banking revenues.
Eli Shoshani, who heads up the APAC region for Bottomline, talks to us on the revolution on business payments, and the spend and scale of digitization.
2022-05-1019 minThe Payments PodcastPTX EduSeries II: The Impact of Open Banking on Direct DebitsDoes the introduction of Open Banking and variable recurring payments (VRPs)put existing payment options in question, or complement existing payment types and create more choice for users? Bottomline’s Strategic Customer Success Manager, Richard Ransom, offers us insight into the topic of Open Banking and its impact on Direct Debits.
2022-04-2611 minThe Payments PodcastAddressing Insider Fraud in BanksOnce considered a secondary threat, insider fraud is a growing challenge for banks, demanding urgent attention. Are banks in denial about acknowledging this significant issue, or do they have too many competing priorities on their plate? Bottomline’s Ruud Grotens chats with Elizabeth Humphrey of Themis on the recent Insider Fraud in Banks research
2022-04-1231 minThe Payments PodcastPTX EduSeries I: Subscription ServicesAlthough subscriptions are not new, how businesses, such as golf clubs and charities use them is undergoing an evolution. It’s a payment type that’s shown significant growth over the last 9 years, so its application goes beyond the traditional subscription businesses.
Listen to our expert Jon Rushton, GM for Bottomline Payment Services, to understand whether your business could adopt a subscription model for collecting cash and what considerations you should contemplate.
2022-03-0124 minThe Payments PodcastCBDCs Part 2 - In practice and beyond the UKIn the final part of the CBDC series, we chat to Marcus Hughes, Head of Strategic Business Development at Bottomline, who equips us with the developments of CBDC beyond the UK, their effect on data privacy, and considerations for CBDCs in practice.
2022-02-1520 minThe Payments PodcastCBDCs Part 1 - An OverviewMarcus Hughes, Head of Strategic Business Development at Bottomline, talks about all things we need to know about Central Bank Digital Currencies (CBDC’s). In this part 1/2, learn about CBDC’s, their risks, how they differ from other digital currencies, and much more.
2022-02-0136 minThe Payments PodcastOpen Banking to Open Finance and Beyond: Part 3This final episode in our 3-part series discusses the impact and benefits of Open Banking for different sized companies and the trends emerging in the Open Banking and Open Finance space. Marcus Hughes, Head of Strategic Business Development at Bottomline, shares his opinions.
2022-01-1822 minThe Payments PodcastOpen Banking To Open Finance And Beyond Part 2In the second of three episodes, listen to Bottomline's Head of Strategic Business Development, Marcus Hughes, talk about the evolution of Open Banking to Open Finance and how it’s gaining traction. He discusses which countries are welcoming the change and their approach to adapting to new data rights and sharing
2022-01-0417 minThe Payments PodcastOpen Banking to Open Finance and Beyond: Part 1Open Banking is turning into Open Finance and will, in time develop into Open Data. In the first of three episodes on this topic, Marcus Hughes, Head of Strategic Business Development at Bottomline, shares his insights on the current adoption of Open Banking, the evolution of Open Banking to Open Finance and the process behind the information sharing and payment initiation services.
2021-12-2128 min
The Payments PodcastThe Rise of The Connected Financial OfficerThe CFO's duty of simply handling spreadsheets and tracking money-in and money-out is long gone. Now the CFO is responsible for finance's crucial functions. Listen to Tracy Kantrowitz, Vice President, Marketing for Treasury at Bottomline, and Paul McMeekin, VP Solutions Marketing + Channel Enablement at Bottomline, share their opinion on the recent AFP conference and the significant period of change in the Treasury transformation journey.
2021-12-0628 minThe Payments PodcastThe Rise of The Connected Financial OfficerThe CFO's duty of simply handling spreadsheets and tracking money-in and money-out is long gone. Now the CFO is responsible for finance's crucial functions. Listen to Tracy Kantrowitz, Vice President, Marketing for Treasury at Bottomline, and Paul McMeekin, VP Solutions Marketing + Channel Enablement at Bottomline, share their opinion on the recent AFP conference and the significant period of change in the Treasury transformation journey.
2021-12-0628 min
The Payments PodcastWhy User Experience Is Critical For Financial InstitutionsUX in digital banking has never been more important. When it comes to how people pay and get paid, users have high expectations of both technology design and processes. In this podcast episode, Bottomline's CXO, Brian McLaughlin, discusses the importance of UX in the technology-driven corporate payments sector.
2021-11-0924 minThe Payments PodcastGetting one up on fraud and sanctions complianceUnderstandably, financial firms and large organizations are devoting much attention to fighting payment fraud and complying with sanctions obligations. But among the total crime costs, only 1% of those illegal gains are frozen or seized by authorities.
Bottomline’s Ruud Grotens, Head of CFRM Solution Consulting, and Omri Kletter, Global VP Product and Strategy, discuss fraud and sanctions compliance and effective ways to flag and tackle fraudulent activities.
2021-10-2627 min
The Payments PodcastSIBOS: The Power of FI and Fintech Partnerships to Better Serve Customers (with NatWest)A dynamic landscape and the unprecedented pace of change make for an exciting and demanding marketplace, increasing the need for Capacity, Cost, and Competition. James Hodgson and Tim Tor from NatWest talk with Chris Peck of Bottomline and Teresa Connors of Payment Matters about the effectiveness of partnerships and collaborations and the difference it makes in better-serving customers.
2021-10-1237 minThe Payments PodcastData Analytics in Treasury: The bedrock of better financial performanceBottomline’s Marcus Hughes shares with listeners his view on the intelligent use of data and analytics and how this drives improved financial performance for companies across their payables, treasury and receivable activities
2021-09-1436 min
The Payments PodcastReadiness for Upcoming Regulations: Insights from the 2021 Business Payments BarometerPayment innovation should be classed as a win-win for organisations and consumers alike but actually 20% of small companies are unaware of any upcoming payment initiatives. This episode on the payment podcast reviews what insights the 2021 Business Payment Barometer had around regulation and industry initiatives such as Open Banking and ISO 20022.
Download the full report at:
bottomline.com/uk/payments-barometer
2021-07-2019 minThe Payments PodcastBetter Cash Forecasting for Treasury & SMEs - Insights from the 2021 Business Payments BarometerIt’s no surprise that in the light of everything receiving money has become more important than ever for organisations of all sizes. The latest episode on the payments podcast reviews how organisations are managing their cashflow and how these changes depending on size of business.
Download the full report
www.Bottomline.com/uk/payments-barometer
2021-07-0622 minThe Payments PodcastThe impact of COVID and Brexit on fraud: Insights from the 2021 Business Payments BarometerThe challenge of fraud risk continues, as almost 1 in 2 businesses have seen an increase in insider fraud and collusion in the working from home environment.
This episode on the Payments Podcast reviews what this year’s 2021 Business Payments Barometer revealed when it came to Payment Fraud and how businesses can take these insights to apply them to their business.
Download the full report at:
bottomline.com/uk/payments-barometer
2021-06-2236 minThe Payments PodcastThe 2021 Business Payments Barometer - discussed by experts from Lloyds Bank, ACT & FSBThe 2021 Business Payments Barometer by Bottomline is 800 organisations of all sizes sharing what’s been important to them over the last year, and what will be vital over the next 12-months.
Full of new regulation, trends and ways to get paid the latest episode on the Payments Podcast is experts from Lloyds Bank, ACT and the Federation of Small Business discussing their key takeaways from this year’s report, and the statistics they think businesses need to take notice of.
Download the full report at: www.Bottomline.com/uk/payments-barometer
2021-06-1058 minThe Payments PodcastThe 2021 Business Payments Barometer - discussed by experts from Lloyds Bank, ACT & FSBThe 2021 Business Payments Barometer by Bottomline is 800 organisations of all sizes sharing what’s been important to them over the last year, and what will be vital over the next 12-months.
Full of new regulation, trends and ways to get paid the latest episode on the Payments Podcast is experts from Lloyds Bank, ACT and the Federation of Small Business discussing their key takeaways from this year’s report, and the statistics they think businesses need to take notice of.
Download the full report at: www.Bottomline.com/uk/payments-barometer
2021-06-1058 min
The Payments PodcastOpen Banking Expo Unplugged: Is this the year of hyper-growth in Open Banking Payments?The latest episode on the Payments Podcast is from a recent Open Banking Expo conversation. Featuring Ed Adshead-Grant from Bottomline and Simon Lyons from Open Banking, hosted by Adam Cox from Open Banking Expo.
This episode focuses on the growth of Open Banking in the year ahead, highlighting progress made in both the ecosystem and broader adoption levels. Is this the year of hyper-growth in Open Banking Payments?
2021-04-2743 min
The Payments PodcastA payments conversation with Bank of England's Christina Segal-Knowles: Part 2Part 2: Marcus Hughes and Christina Segal-Knowles are back for part 2 of the conversation around payments. Part one featured discussions on the pandemic changing the way we pay as consumers and businesses, innovation and financial stability and the future of Stablecoin.
In this second part of the in-depth conversation, Christina and Marcus discuss the UK Payments Landscape including ISO 20022, the Bank of England latest report the FPC's Financial Stability Report, Brexit, and their predictions for 2021.
This conversation will be featured in the forthcoming Outlook on 2021 book released by Bottomline featuring a number of other industry experts.
2021-01-2033 minThe Payments PodcastA payments conversation with Bank of England's Christina Segal-Knowles: Part 1Part 1: Marcus Hughes chats to Christina Segal-Knowles, Executive Director for Financial Markets Infrastructure at the Bank of England about Payments in the current landscape. Touching on topics such as: How is the pandemic changing how consumers and businesses pay and get paid? What role does innovation play in financial stability? As well as, how likely new forms of cryptocurrency such as Stablecoin are to becoming mainstream payment systems, or not.
Listen to this in-depth two-part discussion around some of the most talked-about payment topics. This conversation will be featured in the forthcoming Outlook on 2021 book released by Bottomline featuring a...
2021-01-2031 minThe Payments PodcastTop five takeaways from AFP2020Highlights from AFP2020 include the value of data science in cash-flow forecasting, as well as the digitalisation of receivables and the challenges that come with it.
This episode of the Payments Podcast features Alana Streit, General Manager of North American Corporate Payments for Bottomline, as she joins podcast host Rich Williams to review this years key takeaways.
Unsurprisingly, unrelated to payments, COVID-19 also got a look in. Discussion surrounded the impact that the pandemic has had on our working days and how we can consider the changes that our cognitive abilities go through throughout the day to structure our time...
2020-11-1318 min
The Payments PodcastVisa and Bottomline discuss the evolution of and outlook for cross-border paymentsCorrespondent banking traces its roots to the Italian Renaissance and trading routes through Florence. Payments Podcast speaks with Alan Koenigsberg, Global Head of New Payment Flows at Visa Business Solutions, and Rob Eberle, CEO, Bottomline, to discuss the new world of cross border payments, the good and bad of the traditional correspondent banking model and how some of today’s tech giants are bringing new options into the market.
2020-10-0821 minThe Payments PodcastVisa and Bottomline discuss the evolution of and outlook for cross-border paymentsCorrespondent banking traces its roots to the Italian Renaissance and trading routes through Florence. Payments Podcast speaks with Alan Koenigsberg, Global Head of New Payment Flows at Visa Business Solutions, and Rob Eberle, CEO, Bottomline, to discuss the new world of cross border payments, the good and bad of the traditional correspondent banking model and how some of today’s tech giants are bringing new options into the market.
2020-10-0821 minThe Payments PodcastExperts weigh in on the 2020 Business Payments Barometer featuring Lloyds Bank, ACT & FSBWhat is the world of business payments looking like over the next 12-months? This episode on the payments podcast features three industry experts from Lloyds, ACT and Federation of Small Businesses speaking at a Bottomline hosted round table. Reviewing what this years payment trends mean for organisations of different sizes.
2020-06-2258 minThe Payments PodcastHigh Performance Survival - Nigel Savory speaks to PlanetK2This episode on the Payments Podcast shares a special episode by PlanetK2, discussing how performance is changing within business leaders during this abnormal time.
Dr. Chris Shambrook - Performance Director at PlanetK2, talks to Nigel Savory - Managing Director of the International Sector of Bottomline Technologies, about learning in the thick of it.
Leaders are currently leading in unprecedented times and in this episode, Chris and Nigel discuss how leaders are reacting and responding to the current changing conditions that we’re all in the middle of right now.
2020-05-2739 minThe Payments PodcastTreasury Fraud & Controls survey 2020: Why is the fight against fraud ongoing?In 2020 the threat of fraud is continuing to rise despite increased spending, why? In this episode on the Payments Podcast we’re reviewing the results from this years 2020 Treasury Fraud & Controls survey to understand why fraud is still having a huge impact on us globally, and whether organisations are focusing on the right areas of defence.
Download the full 2020 Treasury Fraud & Controls survey results research report: https://www.bottomline.com/uk/resources/resource-center/research-reports/2020-treasury-fraud-controls-survey-results-research-report
2020-04-0124 min
The Payments PodcastThe securities settlement process – Keeping up to date with expectation, technology, and regulationsWith so much change in the securities landscape it can be hard for asset and wealth management organisations to keep up, especially when you take into consideration customer expectations, new technology and the regulations they need to adhere to in this space. This episode on the Payments Podcast features guest host Simon Pilgrim discussing the securities settlement process with Frederic Viard, from the Bottomline Technologies
2019-12-1121 min
The Payments PodcastThe race to be safe: Protecting your organisation from fraudIn a world of sophisticated hackers, it’s harder than ever to protect yourself and your business from the vulnerabilities that will give them access to your payments. This episode on the Payment Podcast discusses the more modern, adventurous techniques that are being used by fraudsters, and how organisations need to be more aware of how they’re giving access to their systems and personal devices away. This episode features Julien Laurent, Market development manager for fraud solutions at Bottomline.
2019-11-2011 min
The Payments PodcastAn easier path to digital treasury transformation: Highlights from EuroFinance 2019EuroFinance is the largest treasury focused event, with 1000's of delegates in attendance every year. This podcast episode will bring you the highlights and the most talked about topics from the event. Topics that will need to remain in the front of mind for every treasurer over the next year.
This episode features Marcus Hughes, Head of strategic Development at Bottomline and a speaker at this year's EuroFinance event discussing his key takeaways from the event and giving an overview of his speaking session.
2019-10-3040 min
The Payments Podcast92 percent of businesses pay suppliers late: Payment insightsPayments. Late payments, International payments, Real-time payments - where do we begin?
This year’s Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months.
This episode on the Payments Podcast featured Marcus Hughes, Head of Strategic Business Development, analyzing what this year’s results mean in the Payment insights: Driving payment efficiency section of the report.
For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-07-3123 min
The Payments PodcastThe future of payments - A changing business landscapeThe payments landscape is experiencing unprecedented change. How do organisations prepare accordingly?
The 2019 Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months.
This episode on the Payments Podcast featured Ed Adshead-Grant, General Manager of Payments, analyzing what this year’s results mean in the future of payments: Changing business landscape section of the report.
For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-07-1707 min
The Payments PodcastCompliance, Payment Fraud & Sanctions - The trends of 201945% of businesses have been impacted by payment fraud in the last year.
Companies are being hit harder, losing more and recovering less as a result of payment fraud.
This year’s Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months.
This episode on the Payments Podcast featured James Richardson, Head of Market Development for Risk and Fraud analyzing what this year’s results mean in the Compliance, Fraud & Sanctions section of the report.
For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-07-1012 min
The Payments PodcastWhat the 2019 Business Payments Barometer has taught usThe results are in! The Bottomline Technologies Business Payments Barometer analyses the latest trends set to impact organisations of all sizes.
Now in its fourth year this annual index surveys over 400 financial decision makers across Great Britain.
Cara O’Nions, Global Marketing Director, and Ed Adshead-Grant, General Manager of Payments discuss this year’s results, and what they mean in the ever changing payment landscape
For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-06-1914 minThe Payments PodcastWhat the 2019 Business Payments Barometer has taught usThe results are in! The Bottomline Technologies Business Payments Barometer analyses the latest trends set to impact organisations of all sizes.
Now in its fourth year this annual index surveys over 400 financial decision makers across Great Britain.
Cara O’Nions, Global Marketing Director, and Ed Adshead-Grant, General Manager of Payments discuss this year’s results, and what they mean in the ever changing payment landscape
For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-06-1914 min
The Payments PodcastStuck in a time warp: Is your digital payment strategy too slow?Digital Transformation is all about reimagining your business in the digital age. Given the pace of innovation, it’s important that companies organically evolve their digital strategy to meet the needs and expectations of its customers when it comes to user experience and more current ways of payment processing.
Jon Mahoney, Head of Digital Enablement at Bottomline Technologies, talks through why digital transformation is so important and how companies keep pace.
2019-05-0213 min
The Payments PodcastTreasury Fraud and Controls: Securing payments & preventing fraudulent behaviourThis episode on the payments podcast is hosted by Craig Jeffery of strategic treasurer, featuring Bottomline’s Chris Gerda, Risk and Fraud prevention officer and James Richardson, Head of Market Development.
The three discuss the 2019 Treasury fraud & controls survey, along with actions to help prevent fraudulent behaviour occurring in their organisation.
2019-04-1732 min
The Payments PodcastReal Time payments: The need for speed with Starling BankIntroduced in response to the global financial crisis in 2008 the New Access Model was designed to remove barriers and create a level playing field for smaller/challenger financial institutions and PSP’s to connect to Faster Payments. In this episode on the Payments Podcast, we’re talking to Julian Sawyer, Chief Operating Officer at Starling Bank and Ed Adshead-Grant, General Manager for Payments at Bottomline about how and why the market and access model for real-time payments has evolved over the last 10 years.
2019-04-0315 min
The Payments PodcastSIBOS 2018Hosted by SWIFT, SIBOS is one of the most important conferences of the year for the banking industry. As the ‘go to place’ for all the up and coming industry trends it’s an unmissable event. So what happens if you did miss it? This episode on the Payments Podcast features Bottomline Technologies Marcus Hughes summarising the most important announcements, some of the most talked about topics, and he explains his four key takeaways from the event which will set you up for the year.
2018-12-1225 min
The Payments PodcastBusiness Payment Trends – Is your organisation ahead or behind?It’s important for any organisation to not fall behind. This episode looks at the trends in business payments for 2018/19 and how to make the most of knowing what other organisations are worrying about or investing in. Focusing on some of the most surprising results from the Bottomline Technologies Business Payments Barometer, Ed Adshead-Grant, General Manager for Payments explains what impact these will have on organisation and how to use them to give you a strategic advantage.
2018-11-2814 min
The Payments PodcastNavigating your way through the payment landscapeOpen Banking, PSD2, ISO200022, SWIFT gpi, Request to pay, Enhanced data, Confirmation of payee, Payment status – what do all these mean, and more importantly how can they give your company a strategic advantage? This podcast looks at regulations previous and forthcoming to examine how payments will change over the next 5 years. This episode features Jon Rushton, Director of Commercial product management at Bottomline Technologies focusing on how to make the most out of all these changes that are taking place.
2018-11-1410 min