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Bottomline Technologies
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The Payments Podcast
Vanishing Silos: Modernizing Data and Cash Management
In this episode, we chat with ACT’s Naresh Aggarwal and Bottomline’s Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.
2025-03-27
24 min
The Payments Podcast
Vanishing Silos: Modernizing Data and Cash Management
In this episode, we chat with ACT’s Naresh Aggarwal and Bottomline’s Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.
2025-03-27
24 min
The Payments Podcast
Embedding a B2B Payments Network into Digital Banking
ACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline’s Jessica Cheney explores what incorporating a B2B payments network into digital banking means for businesses.
2025-02-24
18 min
The Payments Podcast
Embedding a B2B Payments Network into Digital Banking
ACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline’s Jessica Cheney explores what incorporating a B2B payments network into digital banking means for businesses.
2025-02-24
18 min
The Payments Podcast
A CTO's Technology Outlook for 2025
Our host chats with Bottomline’s Chief Technology Officer, Eve Aretakis, on some of the major tech advancements impacting B2B payments in 2025. In this episode, we cover top tech priorities in business payments, the advantages and perils of AI, the benefits of integrating and embedding payment technologies to drive added value, and the ever-present threat and prevention of fraud. of fraud.
2025-02-05
09 min
The Payments Podcast
A CTO's Technology Outlook for 2025
Our host chats with Bottomline’s Chief Technology Officer, Eve Aretakis, on some of the major tech advancements impacting B2B payments in 2025. In this episode, we cover top tech priorities in business payments, the advantages and perils of AI, the benefits of integrating and embedding payment technologies to drive added value, and the ever-present threat and prevention of fraud. of fraud.
2025-02-05
09 min
The Payments Podcast
2025 Payment Trends: The Next Wave in Corporate Payments
As we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures and driving greater efficiencies from their business payments lifecycle. In this episode, we chat with two of Bottomline’s corporate payments experts, Jamie DelMedico in the US and Richard Ransom in the UK, to get their take on what to expect in the year ahead. Topics include payer verification and mitigating fraud, generative AI, the adoption of digital payment types, ISO20022 for corporates, real-time payments and more.
2024-12-20
24 min
The Payments Podcast
2025 Payment Trends: The Next Wave in Corporate Payments
As we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures and driving greater efficiencies from their business payments lifecycle. In this episode, we chat with two of Bottomline’s corporate payments experts, Jamie DelMedico in the US and Richard Ransom in the UK, to get their take on what to expect in the year ahead. Topics include payer verification and mitigating fraud, generative AI, the adoption of digital payment types, ISO20022 for corporates, real-time payments and more.
2024-12-20
24 min
The Payments Podcast
2025 Payment Trends: What’s Next for Banks?
In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key topics such as real-time payments, fraud prevention, artificial intelligence (AI), and embedded finance.
2024-12-04
27 min
The Payments Podcast
2025 Payment Trends: What’s Next for Banks?
In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key topics such as real-time payments, fraud prevention, artificial intelligence (AI), and embedded finance.
2024-12-04
27 min
The Payments Podcast
The Changing Role of the CIO in Finance
In this episode, we interview Darrell Riekena from Bottomline about the transformation of the Chief Information Officer (CIO) role. We discuss how it has evolved to encompass a mix of C-Suite responsibilities, focusing on data and systems. Topics include the timeline for digital transformation 2.0, the impact of the Artificial Intelligence (AI) buzz, the importance of first-party data, and the wide-ranging remit of today's CIO to support the goals of the business.
2024-08-27
11 min
The Payments Podcast
The Changing Role of the CIO in Finance
In this episode, we interview Darrell Riekena from Bottomline about the transformation of the Chief Information Officer (CIO) role. We discuss how it has evolved to encompass a mix of C-Suite responsibilities, focusing on data and systems. Topics include the timeline for digital transformation 2.0, the impact of the Artificial Intelligence (AI) buzz, the importance of first-party data, and the wide-ranging remit of today's CIO to support the goals of the business.
2024-08-27
11 min
The Payments Podcast
ISO 20022: Reckoning with change in the global payments system
While ISO 20022 is not new, it will soon become the de facto standard for sending financial messages between financial institutions and businesses. The drive and industry development behind upgrading payment infrastructures, instant payments and cross-border payment capabilities make adopting ISO20022 paramount in its importance and urgency. Only with it can true interoperability be achieved. We gain more insight from payments industry expert Mike Chambers and Bottomline's Frederic Viard.
2024-04-23
37 min
The Payments Podcast
ISO 20022: Reckoning with change in the global payments system
While ISO 20022 is not new, it will soon become the de facto standard for sending financial messages between financial institutions and businesses. The drive and industry development behind upgrading payment infrastructures, instant payments and cross-border payment capabilities make adopting ISO20022 paramount in its importance and urgency. Only with it can true interoperability be achieved. We gain more insight from payments industry expert Mike Chambers and Bottomline's Frederic Viard.
2024-04-23
37 min
The Payments Podcast
Uplifting diversity in the workplace (International Women’s Day ‘24)
We use the opportunity of International Women’s Day to speak with three of Bottomline’s executive leadership team – Eve Aretakis, Mandy Miller, and Monica Kozak – about their career journeys, leadership lessons, expertise in their current roles and their advice and guidance for young women aspiring to leadership roles in fintech or tech industries.
2024-03-08
42 min
The Payments Podcast
Uplifting diversity in the workplace (International Women’s Day ‘24)
We use the opportunity of International Women’s Day to speak with three of Bottomline’s executive leadership team – Eve Aretakis, Mandy Miller, and Monica Kozak – about their career journeys, leadership lessons, expertise in their current roles and their advice and guidance for young women aspiring to leadership roles in fintech or tech industries.
2024-03-08
42 min
The Payments Podcast
2024 Payment Trends: User experience gets a good look into the year ahead
We chat with Kellie White, Head of User Experience at Bottomline, about the UX trends we’ll likely see in ’24 from a payment perspective. She covers why UX should matter to a CFO or bank, how AI will continue to intersect with user experience, the development of mobile interfaces in payments, why designing inclusive and accessible experiences will become more critical, as will the seamless interconnectedness of API interfaces.
2024-01-06
23 min
The Payments Podcast
2024 Payment Trends: User experience gets a good look into the year ahead
We chat with Kellie White, Head of User Experience at Bottomline, about the UX trends we’ll likely see in ’24 from a payment perspective. She covers why UX should matter to a CFO or bank, how AI will continue to intersect with user experience, the development of mobile interfaces in payments, why designing inclusive and accessible experiences will become more critical, as will the seamless interconnectedness of API interfaces.
2024-01-06
23 min
The Payments Podcast
2024 Payment Trends: Corporate payments automation takes centre stage for 2024
In this episode, with Bottomline’s Jeff Feuerstein and Colin Swain, we talk about the urgency of B2B payment automation in 2024 and unpack Juniper’s analyst statement: “Businesses can no longer solely rely on legacy B2B payment methods and need to adapt to an ever-changing landscape very quickly, integrating newer technologies to reduce complexities [and] increase payment efficiencies.”
2023-12-19
19 min
The Payments Podcast
2024 Payment Trends: Corporate payments automation takes centre stage for 2024
In this episode, with Bottomline’s Jeff Feuerstein and Colin Swain, we talk about the urgency of B2B payment automation in 2024 and unpack Juniper’s analyst statement: “Businesses can no longer solely rely on legacy B2B payment methods and need to adapt to an ever-changing landscape very quickly, integrating newer technologies to reduce complexities [and] increase payment efficiencies.”
2023-12-19
19 min
The Payments Podcast
2024 Payment Trends for financial institutions
Cross-border transactions and financial messaging involve exchanging information, instructions, and notifications between banks and their customers. In the coming year, this area of payments will undergo significant changes. Adapting to these changes will be crucial for financial institutions looking to compete globally. Bottomline's Frederic Viard and Edward Ireland share their outlook in the banking space for 2024.
2023-12-13
27 min
The Payments Podcast
2024 Payment Trends for financial institutions
Cross-border transactions and financial messaging involve exchanging information, instructions, and notifications between banks and their customers. In the coming year, this area of payments will undergo significant changes. Adapting to these changes will be crucial for financial institutions looking to compete globally. Bottomline's Frederic Viard and Edward Ireland share their outlook in the banking space for 2024.
2023-12-13
27 min
The Payments Podcast
2024 Payment Trends in North American banking
For banks, it’s likely to be a year of rising interest rates, making customers pickier about where they put their money, one where technology modernization continues to drive forward. Bottomline’s CRO for Digital Banking, Kevin Pettet, dives into the details behind these statements.
2023-11-28
14 min
The Payments Podcast
2024 Payment Trends in North American banking
For banks, it’s likely to be a year of rising interest rates, making customers pickier about where they put their money, one where technology modernization continues to drive forward. Bottomline’s CRO for Digital Banking, Kevin Pettet, dives into the details behind these statements.
2023-11-28
14 min
The Payments Podcast
Banking on the future with cloud-based infrastructure
At a time when traditional banking infrastructures are strained, there’s a drive for FIs to find more scalable, reliable, and efficient systems. Is cloud computing and SaaS-based service models the future for financial institutions? To address this, we chat to two experts in global banking and financial messaging from Bottomline: Edward Ireland (London) and Frederic Viard (Switzerland).
2023-09-05
25 min
The Payments Podcast
Banking on the future with cloud-based infrastructure
At a time when traditional banking infrastructures are strained, there’s a drive for FIs to find more scalable, reliable, and efficient systems. Is cloud computing and SaaS-based service models the future for financial institutions? To address this, we chat to two experts in global banking and financial messaging from Bottomline: Edward Ireland (London) and Frederic Viard (Switzerland).
2023-09-05
25 min
The Payments Podcast
Payment dynamics turn to use cases for high-speed rails (Nacha Take Aways)
Nacha, the institution that governs the ACH Network in the United States, recently hosted their annual payments conference in Las Vegas. Attended by banks and corporates from across the globe, the theme for this year’s Nacha event was Smarter, Faster Payments. In this podcast episode, Bottomline’s Michelle Pasquerillo and Brian Hall chat to us about conversations around the room and some key take aways from the event.
2023-05-17
27 min
The Payments Podcast
Payment dynamics turn to use cases for high-speed rails (Nacha Take Aways)
Nacha, the institution that governs the ACH Network in the United States, recently hosted their annual payments conference in Las Vegas. Attended by banks and corporates from across the globe, the theme for this year’s Nacha event was Smarter, Faster Payments. In this podcast episode, Bottomline’s Michelle Pasquerillo and Brian Hall chat to us about conversations around the room and some key take aways from the event.
2023-05-17
27 min
The Payments Podcast
Five things banks wish you knew about payment security
Just out, is this year’s Treasury Fraud and Controls Report from Strategic Treasurer. In this episode Craig Jeffery, Managing Partner at Strategic Treasurer, and Bottomline’s payment fraud expert, Chris Gerda, chat about the report findings and delves into the wish list from banks of their corporate customers when it comes to preventing fraud.
2023-04-18
20 min
The Payments Podcast
Five things banks wish you knew about payment security
Just out, is this year’s Treasury Fraud and Controls Report from Strategic Treasurer. In this episode Craig Jeffery, Managing Partner at Strategic Treasurer, and Bottomline’s payment fraud expert, Chris Gerda, chat about the report findings and delves into the wish list from banks of their corporate customers when it comes to preventing fraud.
2023-04-18
20 min
The Payments Podcast
Confirmation of Payee is now open for business
Following the adoption of Confirmation of Payee (CoP) by financial institutions across the UK to prevent Authorised Push Payment (APP) fraud, Bottomline now brings this fraud prevention measure to businesses across the UK. In this episode we chat to Mark Bish, Product Manager and expert on CoP, to get some insight into how it differs from the bank offering, the use cases, benefits and we get a sense of urgency on adoption.
2023-03-21
14 min
The Payments Podcast
Confirmation of Payee is now open for business
Following the adoption of Confirmation of Payee (CoP) by financial institutions across the UK to prevent Authorised Push Payment (APP) fraud, Bottomline now brings this fraud prevention measure to businesses across the UK. In this episode we chat to Mark Bish, Product Manager and expert on CoP, to get some insight into how it differs from the bank offering, the use cases, benefits and we get a sense of urgency on adoption.
2023-03-21
14 min
The Payments Podcast
Five things businesses need to know about the UK’s New Payment Architecture (NPA)
Industry expert Mike Chambers chats with Bottomline’s Richard Ransom on what changes corporates can expect from NPA and how it might impact their business. Hear what it means for Bacs and ISO20022, faster payments, direct debits, account-to-account payments, and the new overlay services it brings. Companies will need advice and guidance on design, infrastructure, and deployment, so they must start getting up to speed sooner rather than later.
2023-02-21
42 min
The Payments Podcast
Five things businesses need to know about the UK’s New Payment Architecture (NPA)
Industry expert Mike Chambers chats with Bottomline’s Richard Ransom on what changes corporates can expect from NPA and how it might impact their business. Hear what it means for Bacs and ISO20022, faster payments, direct debits, account-to-account payments, and the new overlay services it brings. Companies will need advice and guidance on design, infrastructure, and deployment, so they must start getting up to speed sooner rather than later.
2023-02-21
42 min
The Payments Podcast
23 Trends: User experience emerges as key to innovation
Technologies continue to shape our digital world. Alongside that, consumer expectations for speed and efficiency keep shooting ahead. From a business standpoint and to stay competitive, companies are under pressure to deliver similar experiences with the same ease. We chat with Kellie White and Jon Grassis from Bottomline’s UX team to get their take on the UX trends shaping 2023 and how technology can enable a better experience for financial service customers.
2023-02-07
16 min
The Payments Podcast
23 Trends: User experience emerges as key to innovation
Technologies continue to shape our digital world. Alongside that, consumer expectations for speed and efficiency keep shooting ahead. From a business standpoint and to stay competitive, companies are under pressure to deliver similar experiences with the same ease. We chat with Kellie White and Jon Grassis from Bottomline’s UX team to get their take on the UX trends shaping 2023 and how technology can enable a better experience for financial service customers.
2023-02-07
16 min
The Payments Podcast
Vibes and Insights from AFP 2022
Bottomline’s Nick Berents, Director of Solutions Marketing in Banking, shares his thoughts about last month’s Association for Finance Professional conference in Philly. Attended by a mix of corporate treasurers and banking professionals, Nick touches on the hot topics for discussion, the panel session with the Business Payments Coalition, the availability of end-to-end cash forecasting solutions from banks, and his outlook on payments for 2023.
2022-11-22
13 min
The Payments Podcast
Vibes and Insights from AFP 2022
Bottomline’s Nick Berents, Director of Solutions Marketing in Banking, shares his thoughts about last month’s Association for Finance Professional conference in Philly. Attended by a mix of corporate treasurers and banking professionals, Nick touches on the hot topics for discussion, the panel session with the Business Payments Coalition, the availability of end-to-end cash forecasting solutions from banks, and his outlook on payments for 2023.
2022-11-22
13 min
The Payments Podcast
Payments modernization: Is fraud prevention playing catch up?
In this episode, we interview Bottomline’s fraud and security experts, Ruud Grotens and Erick Choltus, on the intersection between payments modernization and payment fraud prevention. In this discussion, we dive into whether fraud measures are managing to keep pace with the latest in payments innovations such as ISO20022, cross-border payments, and real-time payments. Grab a cuppa and listen in.
2022-11-15
27 min
The Payments Podcast
Payments modernization: Is fraud prevention playing catch up?
In this episode, we interview Bottomline’s fraud and security experts, Ruud Grotens and Erick Choltus, on the intersection between payments modernization and payment fraud prevention. In this discussion, we dive into whether fraud measures are managing to keep pace with the latest in payments innovations such as ISO20022, cross-border payments, and real-time payments. Grab a cuppa and listen in.
2022-11-15
27 min
The Payments Podcast
Best Practice in Working Capital Management with AP and AR Automation
Marcus Hughes, Head of Strategic Business Development Bottomline, gives us a brief insight into his new whitepaper on the AP and AR automation landscape. Give a listen if you want to understand more about working capital management, what it is and how it works, the use of smart data and technology to better aid the process, and overall how to have the best working team in the organization.
2022-10-04
22 min
The Payments Podcast
Best Practice in Working Capital Management with AP and AR Automation
Marcus Hughes, Head of Strategic Business Development Bottomline, gives us a brief insight into his new whitepaper on the AP and AR automation landscape. Give a listen if you want to understand more about working capital management, what it is and how it works, the use of smart data and technology to better aid the process, and overall how to have the best working team in the organization.
2022-10-04
22 min
The Payments Podcast
MRI Brings Best-In-Class Automation To PropTech Customers
MRI Software has very simply taken an analog business and dragged it into the digital era. Sean Slack, VP of Partnerships at MRI, and Tom Dolan, General Manager of Bottomline's Paymode-X division chat on the characteristics of the real-estate business and how MRI has elevated the field with new technology.
2022-09-06
15 min
The Payments Podcast
MRI Brings Best-In-Class Automation To PropTech Customers
MRI Software has very simply taken an analog business and dragged it into the digital era. Sean Slack, VP of Partnerships at MRI, and Tom Dolan, General Manager of Bottomline's Paymode-X division chat on the characteristics of the real-estate business and how MRI has elevated the field with new technology.
2022-09-06
15 min
The Payments Podcast
New Payments Architecture Update
Marcus Hughes, Head of strategic business development from Bottomline, and Richard Ransom, Strategic Customer Success Manager from Bottomline discuss the structure and plans of the new payments architecture (NPA). This episode covers basics like what's happened in the re-design of NPA, the new timetable, the exciting prospect it will bring along, etc.
2022-08-23
23 min
The Payments Podcast
New Payments Architecture Update
Marcus Hughes, Head of strategic business development from Bottomline, and Richard Ransom, Strategic Customer Success Manager from Bottomline discuss the structure and plans of the new payments architecture (NPA). This episode covers basics like what's happened in the re-design of NPA, the new timetable, the exciting prospect it will bring along, etc.
2022-08-23
23 min
The Payments Podcast
When it comes to fraud, are enterprises really on the case?
Our payments podcast this week covers the results of our exclusive survey with anti-fraud specialist Themis. Join Eliza Thompson, Financial Crime Researcher from Themis, and Mohammad Al-Zraiqat, Global Senior Product Manager from Bottomline as they discuss the importance of detecting and preventing fraud episodes and develop aggressive case management practices to investigate and resolve different kinds of fraud threats.
2022-08-09
24 min
The Payments Podcast
When it comes to fraud, are enterprises really on the case?
Our payments podcast this week covers the results of our exclusive survey with anti-fraud specialist Themis. Join Eliza Thompson, Financial Crime Researcher from Themis, and Mohammad Al-Zraiqat, Global Senior Product Manager from Bottomline as they discuss the importance of detecting and preventing fraud episodes and develop aggressive case management practices to investigate and resolve different kinds of fraud threats.
2022-08-09
24 min
The Payments Podcast
2022 Business Payments Barometer - The rise in fraud and financial crime
In this episode, industry expert James Richardson, Head of Market Development Risk and Fraud for Bottomline, talks about the rise in fraud and financial crime based on the findings of the latest 2022 Global Business Payments Barometer covering topics like fraud defences, insider fraud, multifactor authentication and more.
2022-07-26
22 min
The Payments Podcast
2022 Business Payments Barometer - The rise in fraud and financial crime
In this episode, industry expert James Richardson, Head of Market Development Risk and Fraud for Bottomline, talks about the rise in fraud and financial crime based on the findings of the latest 2022 Global Business Payments Barometer covering topics like fraud defences, insider fraud, multifactor authentication and more.
2022-07-26
22 min
The Payments Podcast
22 Business Payments Barometer - Media round-table
Did you know that 52% of organizations in the UK agree that there is an increase in insider fraud and collusion? This is one of many topics covered in this podcast episode. Listen to detailed insights from Marion King - Chair, Payments Association Advisory Board, Charlotte Crosswell - The chair and trustee of Open Banking along with James Richardson - Head of Market Development Risk and Fraud from Bottomline, and Ed Adshead-Grant - Director of Strategic Business Development from Bottomline as they chat through the findings of the '22 Business Payments Barometer.
2022-07-05
52 min
The Payments Podcast
22 Business Payments Barometer - Media round-table
Did you know that 52% of organizations in the UK agree that there is an increase in insider fraud and collusion? This is one of many topics covered in this podcast episode. Listen to detailed insights from Marion King - Chair, Payments Association Advisory Board, Charlotte Crosswell - The chair and trustee of Open Banking along with James Richardson - Head of Market Development Risk and Fraud from Bottomline, and Ed Adshead-Grant - Director of Strategic Business Development from Bottomline as they chat through the findings of the '22 Business Payments Barometer.
2022-07-05
52 min
The Payments Podcast
22 Business Payments Barometer - General Findings
The 2022 Business Payments Barometer is finally here, and our two incredible subject matter experts, Curt Raffi, Chief Product and Innovation Officer, and Colin Swain, Global Head of Platform and Product Transformation, discussing key findings from the report from a UK and US perspective. You can read the full report on our website: https://www.bottomline.com/uk/2022-business-payments-barometer
2022-06-22
28 min
The Payments Podcast
22 Business Payments Barometer - General Findings
The 2022 Business Payments Barometer is finally here, and our two incredible subject matter experts, Curt Raffi, Chief Product and Innovation Officer, and Colin Swain, Global Head of Platform and Product Transformation, discussing key findings from the report from a UK and US perspective. You can read the full report on our website: https://www.bottomline.com/uk/2022-business-payments-barometer
2022-06-22
28 min
The Payments Podcast
What are regulators doing about crypto? Part 1
Blockchain and its assets have made their way into the financial services industry and are a topic that everyone wants to know more about. In this part 1 of our 2-part series Marcus Hughes, Head of Strategic Business Development at Bottomline, lays out the foundation of essential cryptocurrencies such as consumer protection, data protection, and fraud protection.
2022-06-07
37 min
The Payments Podcast
What are regulators doing about crypto? Part 1
Blockchain and its assets have made their way into the financial services industry and are a topic that everyone wants to know more about. In this part 1 of our 2-part series Marcus Hughes, Head of Strategic Business Development at Bottomline, lays out the foundation of essential cryptocurrencies such as consumer protection, data protection, and fraud protection.
2022-06-07
37 min
The Payments Podcast
PTX EduSeries Episode III: Verification & Validation: Smart protection for your business
Even though many businesses have implemented bank account validation and verification platforms, there are still companies that haven't adopted them. Mark Bish, one of Bottomline's Product Leads, speaks to Jacqueline Powell on the effect the business will have and their susceptibility to fraud if not taken the measures.
2022-05-24
17 min
The Payments Podcast
Digitization and Diversity: Scoping the Payments Scene In APAC
Payments have grown in importance in the Asia-Pacific region's entire banking environment, currently accounting for 44 percent of total banking revenues. Eli Shoshani, who heads up the APAC region for Bottomline, talks to us on the revolution on business payments, and the spend and scale of digitization.
2022-05-10
19 min
The Payments Podcast
PTX EduSeries II: The Impact of Open Banking on Direct Debits
Does the introduction of Open Banking and variable recurring payments (VRPs)put existing payment options in question, or complement existing payment types and create more choice for users? Bottomline’s Strategic Customer Success Manager, Richard Ransom, offers us insight into the topic of Open Banking and its impact on Direct Debits.
2022-04-26
11 min
The Payments Podcast
Addressing Insider Fraud in Banks
Once considered a secondary threat, insider fraud is a growing challenge for banks, demanding urgent attention. Are banks in denial about acknowledging this significant issue, or do they have too many competing priorities on their plate? Bottomline’s Ruud Grotens chats with Elizabeth Humphrey of Themis on the recent Insider Fraud in Banks research
2022-04-12
31 min
The Payments Podcast
PTX EduSeries I: Subscription Services
Although subscriptions are not new, how businesses, such as golf clubs and charities use them is undergoing an evolution. It’s a payment type that’s shown significant growth over the last 9 years, so its application goes beyond the traditional subscription businesses. Listen to our expert Jon Rushton, GM for Bottomline Payment Services, to understand whether your business could adopt a subscription model for collecting cash and what considerations you should contemplate.
2022-03-01
24 min
The Payments Podcast
CBDCs Part 2 - In practice and beyond the UK
In the final part of the CBDC series, we chat to Marcus Hughes, Head of Strategic Business Development at Bottomline, who equips us with the developments of CBDC beyond the UK, their effect on data privacy, and considerations for CBDCs in practice.
2022-02-15
20 min
The Payments Podcast
CBDCs Part 1 - An Overview
Marcus Hughes, Head of Strategic Business Development at Bottomline, talks about all things we need to know about Central Bank Digital Currencies (CBDC’s). In this part 1/2, learn about CBDC’s, their risks, how they differ from other digital currencies, and much more.
2022-02-01
36 min
The Payments Podcast
Open Banking to Open Finance and Beyond: Part 3
This final episode in our 3-part series discusses the impact and benefits of Open Banking for different sized companies and the trends emerging in the Open Banking and Open Finance space. Marcus Hughes, Head of Strategic Business Development at Bottomline, shares his opinions.
2022-01-18
22 min
The Payments Podcast
Open Banking To Open Finance And Beyond Part 2
In the second of three episodes, listen to Bottomline's Head of Strategic Business Development, Marcus Hughes, talk about the evolution of Open Banking to Open Finance and how it’s gaining traction. He discusses which countries are welcoming the change and their approach to adapting to new data rights and sharing
2022-01-04
17 min
The Payments Podcast
Open Banking to Open Finance and Beyond: Part 1
Open Banking is turning into Open Finance and will, in time develop into Open Data. In the first of three episodes on this topic, Marcus Hughes, Head of Strategic Business Development at Bottomline, shares his insights on the current adoption of Open Banking, the evolution of Open Banking to Open Finance and the process behind the information sharing and payment initiation services.
2021-12-21
28 min
The Payments Podcast
The Rise of The Connected Financial Officer
The CFO's duty of simply handling spreadsheets and tracking money-in and money-out is long gone. Now the CFO is responsible for finance's crucial functions. Listen to Tracy Kantrowitz, Vice President, Marketing for Treasury at Bottomline, and Paul McMeekin, VP Solutions Marketing + Channel Enablement at Bottomline, share their opinion on the recent AFP conference and the significant period of change in the Treasury transformation journey.
2021-12-06
28 min
The Payments Podcast
The Rise of The Connected Financial Officer
The CFO's duty of simply handling spreadsheets and tracking money-in and money-out is long gone. Now the CFO is responsible for finance's crucial functions. Listen to Tracy Kantrowitz, Vice President, Marketing for Treasury at Bottomline, and Paul McMeekin, VP Solutions Marketing + Channel Enablement at Bottomline, share their opinion on the recent AFP conference and the significant period of change in the Treasury transformation journey.
2021-12-06
28 min
The Payments Podcast
Why User Experience Is Critical For Financial Institutions
UX in digital banking has never been more important. When it comes to how people pay and get paid, users have high expectations of both technology design and processes. In this podcast episode, Bottomline's CXO, Brian McLaughlin, discusses the importance of UX in the technology-driven corporate payments sector.
2021-11-09
24 min
The Payments Podcast
Getting one up on fraud and sanctions compliance
Understandably, financial firms and large organizations are devoting much attention to fighting payment fraud and complying with sanctions obligations. But among the total crime costs, only 1% of those illegal gains are frozen or seized by authorities. Bottomline’s Ruud Grotens, Head of CFRM Solution Consulting, and Omri Kletter, Global VP Product and Strategy, discuss fraud and sanctions compliance and effective ways to flag and tackle fraudulent activities.
2021-10-26
27 min
The Payments Podcast
SIBOS: The Power of FI and Fintech Partnerships to Better Serve Customers (with NatWest)
A dynamic landscape and the unprecedented pace of change make for an exciting and demanding marketplace, increasing the need for Capacity, Cost, and Competition. James Hodgson and Tim Tor from NatWest talk with Chris Peck of Bottomline and Teresa Connors of Payment Matters about the effectiveness of partnerships and collaborations and the difference it makes in better-serving customers.
2021-10-12
37 min
The Payments Podcast
Data Analytics in Treasury: The bedrock of better financial performance
Bottomline’s Marcus Hughes shares with listeners his view on the intelligent use of data and analytics and how this drives improved financial performance for companies across their payables, treasury and receivable activities
2021-09-14
36 min
The Payments Podcast
Readiness for Upcoming Regulations: Insights from the 2021 Business Payments Barometer
Payment innovation should be classed as a win-win for organisations and consumers alike but actually 20% of small companies are unaware of any upcoming payment initiatives. This episode on the payment podcast reviews what insights the 2021 Business Payment Barometer had around regulation and industry initiatives such as Open Banking and ISO 20022. Download the full report at: bottomline.com/uk/payments-barometer
2021-07-20
19 min
The Payments Podcast
Better Cash Forecasting for Treasury & SMEs - Insights from the 2021 Business Payments Barometer
It’s no surprise that in the light of everything receiving money has become more important than ever for organisations of all sizes. The latest episode on the payments podcast reviews how organisations are managing their cashflow and how these changes depending on size of business. Download the full report www.Bottomline.com/uk/payments-barometer
2021-07-06
22 min
The Payments Podcast
The impact of COVID and Brexit on fraud: Insights from the 2021 Business Payments Barometer
The challenge of fraud risk continues, as almost 1 in 2 businesses have seen an increase in insider fraud and collusion in the working from home environment. This episode on the Payments Podcast reviews what this year’s 2021 Business Payments Barometer revealed when it came to Payment Fraud and how businesses can take these insights to apply them to their business. Download the full report at: bottomline.com/uk/payments-barometer
2021-06-22
36 min
The Payments Podcast
The 2021 Business Payments Barometer - discussed by experts from Lloyds Bank, ACT & FSB
The 2021 Business Payments Barometer by Bottomline is 800 organisations of all sizes sharing what’s been important to them over the last year, and what will be vital over the next 12-months. Full of new regulation, trends and ways to get paid the latest episode on the Payments Podcast is experts from Lloyds Bank, ACT and the Federation of Small Business discussing their key takeaways from this year’s report, and the statistics they think businesses need to take notice of. Download the full report at: www.Bottomline.com/uk/payments-barometer
2021-06-10
58 min
The Payments Podcast
The 2021 Business Payments Barometer - discussed by experts from Lloyds Bank, ACT & FSB
The 2021 Business Payments Barometer by Bottomline is 800 organisations of all sizes sharing what’s been important to them over the last year, and what will be vital over the next 12-months. Full of new regulation, trends and ways to get paid the latest episode on the Payments Podcast is experts from Lloyds Bank, ACT and the Federation of Small Business discussing their key takeaways from this year’s report, and the statistics they think businesses need to take notice of. Download the full report at: www.Bottomline.com/uk/payments-barometer
2021-06-10
58 min
The Payments Podcast
Open Banking Expo Unplugged: Is this the year of hyper-growth in Open Banking Payments?
The latest episode on the Payments Podcast is from a recent Open Banking Expo conversation. Featuring Ed Adshead-Grant from Bottomline and Simon Lyons from Open Banking, hosted by Adam Cox from Open Banking Expo. This episode focuses on the growth of Open Banking in the year ahead, highlighting progress made in both the ecosystem and broader adoption levels. Is this the year of hyper-growth in Open Banking Payments?
2021-04-27
43 min
The Payments Podcast
A payments conversation with Bank of England's Christina Segal-Knowles: Part 2
Part 2: Marcus Hughes and Christina Segal-Knowles are back for part 2 of the conversation around payments. Part one featured discussions on the pandemic changing the way we pay as consumers and businesses, innovation and financial stability and the future of Stablecoin. In this second part of the in-depth conversation, Christina and Marcus discuss the UK Payments Landscape including ISO 20022, the Bank of England latest report the FPC's Financial Stability Report, Brexit, and their predictions for 2021. This conversation will be featured in the forthcoming Outlook on 2021 book released by Bottomline featuring a number of other industry experts.
2021-01-20
33 min
The Payments Podcast
A payments conversation with Bank of England's Christina Segal-Knowles: Part 1
Part 1: Marcus Hughes chats to Christina Segal-Knowles, Executive Director for Financial Markets Infrastructure at the Bank of England about Payments in the current landscape. Touching on topics such as: How is the pandemic changing how consumers and businesses pay and get paid? What role does innovation play in financial stability? As well as, how likely new forms of cryptocurrency such as Stablecoin are to becoming mainstream payment systems, or not. Listen to this in-depth two-part discussion around some of the most talked-about payment topics. This conversation will be featured in the forthcoming Outlook on 2021 book released by Bottomline featuring a...
2021-01-20
31 min
The Payments Podcast
Top five takeaways from AFP2020
Highlights from AFP2020 include the value of data science in cash-flow forecasting, as well as the digitalisation of receivables and the challenges that come with it. This episode of the Payments Podcast features Alana Streit, General Manager of North American Corporate Payments for Bottomline, as she joins podcast host Rich Williams to review this years key takeaways. Unsurprisingly, unrelated to payments, COVID-19 also got a look in. Discussion surrounded the impact that the pandemic has had on our working days and how we can consider the changes that our cognitive abilities go through throughout the day to structure our time...
2020-11-13
18 min
The Payments Podcast
Visa and Bottomline discuss the evolution of and outlook for cross-border payments
Correspondent banking traces its roots to the Italian Renaissance and trading routes through Florence. Payments Podcast speaks with Alan Koenigsberg, Global Head of New Payment Flows at Visa Business Solutions, and Rob Eberle, CEO, Bottomline, to discuss the new world of cross border payments, the good and bad of the traditional correspondent banking model and how some of today’s tech giants are bringing new options into the market.
2020-10-08
21 min
The Payments Podcast
Visa and Bottomline discuss the evolution of and outlook for cross-border payments
Correspondent banking traces its roots to the Italian Renaissance and trading routes through Florence. Payments Podcast speaks with Alan Koenigsberg, Global Head of New Payment Flows at Visa Business Solutions, and Rob Eberle, CEO, Bottomline, to discuss the new world of cross border payments, the good and bad of the traditional correspondent banking model and how some of today’s tech giants are bringing new options into the market.
2020-10-08
21 min
The Payments Podcast
Experts weigh in on the 2020 Business Payments Barometer featuring Lloyds Bank, ACT & FSB
What is the world of business payments looking like over the next 12-months? This episode on the payments podcast features three industry experts from Lloyds, ACT and Federation of Small Businesses speaking at a Bottomline hosted round table. Reviewing what this years payment trends mean for organisations of different sizes.
2020-06-22
58 min
The Payments Podcast
High Performance Survival - Nigel Savory speaks to PlanetK2
This episode on the Payments Podcast shares a special episode by PlanetK2, discussing how performance is changing within business leaders during this abnormal time. Dr. Chris Shambrook - Performance Director at PlanetK2, talks to Nigel Savory - Managing Director of the International Sector of Bottomline Technologies, about learning in the thick of it. Leaders are currently leading in unprecedented times and in this episode, Chris and Nigel discuss how leaders are reacting and responding to the current changing conditions that we’re all in the middle of right now.
2020-05-27
39 min
The Payments Podcast
Treasury Fraud & Controls survey 2020: Why is the fight against fraud ongoing?
In 2020 the threat of fraud is continuing to rise despite increased spending, why? In this episode on the Payments Podcast we’re reviewing the results from this years 2020 Treasury Fraud & Controls survey to understand why fraud is still having a huge impact on us globally, and whether organisations are focusing on the right areas of defence. Download the full 2020 Treasury Fraud & Controls survey results research report: https://www.bottomline.com/uk/resources/resource-center/research-reports/2020-treasury-fraud-controls-survey-results-research-report
2020-04-01
24 min
The Payments Podcast
The securities settlement process – Keeping up to date with expectation, technology, and regulations
With so much change in the securities landscape it can be hard for asset and wealth management organisations to keep up, especially when you take into consideration customer expectations, new technology and the regulations they need to adhere to in this space. This episode on the Payments Podcast features guest host Simon Pilgrim discussing the securities settlement process with Frederic Viard, from the Bottomline Technologies
2019-12-11
21 min
The Payments Podcast
The race to be safe: Protecting your organisation from fraud
In a world of sophisticated hackers, it’s harder than ever to protect yourself and your business from the vulnerabilities that will give them access to your payments. This episode on the Payment Podcast discusses the more modern, adventurous techniques that are being used by fraudsters, and how organisations need to be more aware of how they’re giving access to their systems and personal devices away. This episode features Julien Laurent, Market development manager for fraud solutions at Bottomline.
2019-11-20
11 min
The Payments Podcast
An easier path to digital treasury transformation: Highlights from EuroFinance 2019
EuroFinance is the largest treasury focused event, with 1000's of delegates in attendance every year. This podcast episode will bring you the highlights and the most talked about topics from the event. Topics that will need to remain in the front of mind for every treasurer over the next year. This episode features Marcus Hughes, Head of strategic Development at Bottomline and a speaker at this year's EuroFinance event discussing his key takeaways from the event and giving an overview of his speaking session.
2019-10-30
40 min
The Payments Podcast
92 percent of businesses pay suppliers late: Payment insights
Payments. Late payments, International payments, Real-time payments - where do we begin? This year’s Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months. This episode on the Payments Podcast featured Marcus Hughes, Head of Strategic Business Development, analyzing what this year’s results mean in the Payment insights: Driving payment efficiency section of the report. For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-07-31
23 min
The Payments Podcast
The future of payments - A changing business landscape
The payments landscape is experiencing unprecedented change. How do organisations prepare accordingly? The 2019 Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months. This episode on the Payments Podcast featured Ed Adshead-Grant, General Manager of Payments, analyzing what this year’s results mean in the future of payments: Changing business landscape section of the report. For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-07-17
07 min
The Payments Podcast
Compliance, Payment Fraud & Sanctions - The trends of 2019
45% of businesses have been impacted by payment fraud in the last year. Companies are being hit harder, losing more and recovering less as a result of payment fraud. This year’s Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months. This episode on the Payments Podcast featured James Richardson, Head of Market Development for Risk and Fraud analyzing what this year’s results mean in the Compliance, Fraud & Sanctions section of the report. For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-07-10
12 min
The Payments Podcast
What the 2019 Business Payments Barometer has taught us
The results are in! The Bottomline Technologies Business Payments Barometer analyses the latest trends set to impact organisations of all sizes. Now in its fourth year this annual index surveys over 400 financial decision makers across Great Britain. Cara O’Nions, Global Marketing Director, and Ed Adshead-Grant, General Manager of Payments discuss this year’s results, and what they mean in the ever changing payment landscape For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-06-19
14 min
The Payments Podcast
What the 2019 Business Payments Barometer has taught us
The results are in! The Bottomline Technologies Business Payments Barometer analyses the latest trends set to impact organisations of all sizes. Now in its fourth year this annual index surveys over 400 financial decision makers across Great Britain. Cara O’Nions, Global Marketing Director, and Ed Adshead-Grant, General Manager of Payments discuss this year’s results, and what they mean in the ever changing payment landscape For the full Payments Barometer head to: www.bottomline.com/uk/payments-barometer
2019-06-19
14 min
The Payments Podcast
Stuck in a time warp: Is your digital payment strategy too slow?
Digital Transformation is all about reimagining your business in the digital age. Given the pace of innovation, it’s important that companies organically evolve their digital strategy to meet the needs and expectations of its customers when it comes to user experience and more current ways of payment processing. Jon Mahoney, Head of Digital Enablement at Bottomline Technologies, talks through why digital transformation is so important and how companies keep pace.
2019-05-02
13 min
The Payments Podcast
Treasury Fraud and Controls: Securing payments & preventing fraudulent behaviour
This episode on the payments podcast is hosted by Craig Jeffery of strategic treasurer, featuring Bottomline’s Chris Gerda, Risk and Fraud prevention officer and James Richardson, Head of Market Development. The three discuss the 2019 Treasury fraud & controls survey, along with actions to help prevent fraudulent behaviour occurring in their organisation.
2019-04-17
32 min
The Payments Podcast
Real Time payments: The need for speed with Starling Bank
Introduced in response to the global financial crisis in 2008 the New Access Model was designed to remove barriers and create a level playing field for smaller/challenger financial institutions and PSP’s to connect to Faster Payments. In this episode on the Payments Podcast, we’re talking to Julian Sawyer, Chief Operating Officer at Starling Bank and Ed Adshead-Grant, General Manager for Payments at Bottomline about how and why the market and access model for real-time payments has evolved over the last 10 years.
2019-04-03
15 min
The Payments Podcast
SIBOS 2018
Hosted by SWIFT, SIBOS is one of the most important conferences of the year for the banking industry. As the ‘go to place’ for all the up and coming industry trends it’s an unmissable event. So what happens if you did miss it? This episode on the Payments Podcast features Bottomline Technologies Marcus Hughes summarising the most important announcements, some of the most talked about topics, and he explains his four key takeaways from the event which will set you up for the year.
2018-12-12
25 min
The Payments Podcast
Business Payment Trends – Is your organisation ahead or behind?
It’s important for any organisation to not fall behind. This episode looks at the trends in business payments for 2018/19 and how to make the most of knowing what other organisations are worrying about or investing in. Focusing on some of the most surprising results from the Bottomline Technologies Business Payments Barometer, Ed Adshead-Grant, General Manager for Payments explains what impact these will have on organisation and how to use them to give you a strategic advantage.
2018-11-28
14 min
The Payments Podcast
Navigating your way through the payment landscape
Open Banking, PSD2, ISO200022, SWIFT gpi, Request to pay, Enhanced data, Confirmation of payee, Payment status – what do all these mean, and more importantly how can they give your company a strategic advantage? This podcast looks at regulations previous and forthcoming to examine how payments will change over the next 5 years. This episode features Jon Rushton, Director of Commercial product management at Bottomline Technologies focusing on how to make the most out of all these changes that are taking place.
2018-11-14
10 min