BrandonThePlumber - Podcast Details

Shows

That Plumbing PodcastTPP#28 - Understanding Water Filtration & PFAS w/ Steve Hamilton: National Sales Manager for Frankin Water Treatment (feat. Josh B.)Send us a textWhat are PFAS? Why does soft water "feel" soft? Do electronic water treatment options work? What's the deal with citrus-based systems?In this episode, we answer all these questions and more as we dive deep into the fascinating world of water filtration with our special guest, Steve Hamilton.Steve is the National Sales Manager for Frankin Water Treatment. He has multiple degrees, including a B.A. in pre-med, an MBA, and several trade degrees. He is also a published writer for WC&P. (See links below)Steve ta...2024-07-011h 30

That Plumbing PodcastTPP #27 - From Rehab To That Plumbing Podcast w/ Josh B.Send us a text* If you are struggling with alcohol or substance abuse please reach out to me directly. THERE IS HOPE! In this episode, we're switching it up by having Josh interview me on how I got into plumbing, what my apprenticeship was like, and why I decided to pursue leadership and create this podcast. Join Our Discord:https://discord.gg/tM8D4XjEBecome a guest:Brandon: Brandon@ThatPlumbingPodcast.com(@BrandonThePlumber)Josh Burleson: sleepyplumbr@gmail.com (@SleepyPlumbr)2024-06-2734 min

That Plumbing PodcastTPP#26 -Building the Future: Creating an Apprenticeship Program w/ Grant G. and Josh B.(@SleepyPlumbr)Send us a textIn this episode, I had Josh B. and Grant G. back on to talk about the new apprenticeship program he is developing at his company. We talk about the challenges and GREEN FLAGS during the first 30-day evaluation period. If you are curious about what our apprenticeship will consist of, this episode is a great primer! Join the DISCORD: https://discord.gg/xN3MTwZGBecome a guest/questions/coaching:Brandon@ThatPlumbingPodcast.comGrant G.GrantGThePlumber@gmail.comJosh B. :SleepyPlumbr@gmail.com (@Slee...2024-06-2038 min

That Plumbing PodcastTPP#25 - Improving Mindset w Josh B. (@SleepyPlumbr)Send us a textMindset is a huge component of success in any endeavor in life, not just service plumbing. Client interaction is the cornerstone of service and without the right mindset, you will receive mediocre results at best. In episode 25 Josh B. and I discuss the idea of mindset and how to improve it with small and simple adjustments that compound over time. DISCORD: https://discord.gg/aEyRYzFha2Connect with us or become a guest:Discord: https://discord.gg/aEyRYzFha2Email: Brandon@ThatPlumbingPodcast.comJosh Burleson: SleepyPlumbr@gmail...2024-06-1142 min

That Plumbing PodcastTPP#24 - Plumbing Apprenticeship FAQSend us a textIn this episode, I go over some of the most common questions I have been asked about a plumbing apprenticeship. I review the pros and cons of union, the differences between service, new construction, and commercial, and tips for finding that first apprenticeship and how to stand out. Become a GuestCoachingQuestionsComplaintsBrandon@ThatPlumbingPodcast.com 2024-05-2927 min

That Plumbing PodcastTPP#24 - Plumbing Apprenticeship FAQsSend us a Text Message.In this episode, I go over some of the most common questions I have been asked about a plumbing apprenticeship. I review the pros and cons of union, the differences between service, new construction, and commercial, and tips for finding that first apprenticeship and how to stand out. Become a GuestCoachingQuestionsComplaintsBrandon@ThatPlumbingPodcast.com 2024-05-2940 min

That Plumbing PodcastTPP#23 - Working at Roto-Rooter, New Construction vs Service, and Leadership vs Managers w/ Ty and Josh B.(@SleepyPlumbr)Send us a textIn this episode, Josh and I speak with Ty, a 2nd generation plumber who comes from Roto-Rooter where he was the service manager for some time. He shares his experience working for one of these larger private equity/corporate companies and how dropping out of college ( but later returning to receive his associate's) led to a very lucrative career in plumbing where he strives to be a leader in his field by embracing the "Education Over Persuasion" philosophy and ditching the high-pressure sales/scare tactics that are unfortunately a part of ou...2024-05-2245 min

That Plumbing PodcastTPP#22 - Private Equity, Maintaining a Positive Mindset, Hourly vs Commission, and Apprentice Expectations w/ Mack and JoshSend us a textIn this episode, I had Josh and Mack back on to talk about various topics ranging from the private equity situation in the trades, Practical ways to maintain a positive mindset, commission vs hourly, and pet peeves that we have as plumbers. Connect with us: Become a Guest!Brandon: Brandon@ThatPlumbingPodcast.com | @BrandonThePlumberJosh Burleson: @SleepyPlumbrMack: Plumb_AZCheck them out on all social media platforms.Do you work for a company that was bought out by a private equity company? I would...2024-05-0859 min

That Plumbing PodcastTPP# 21 - Plumbing Over College, Tips for Apprentices, and Understanding Service w/ Josh Burleson (@sleepyplumbr)Send us a textIn this episode, I had a chat with Josh Burleson ( @Sleepyplumbr )about how he dropped out of college and got into plumbing. We also discuss service, the advantages of maintenance calls, and social media. Josh is on all platforms and has great educational content for plumbers of all experience!Check me out on YouTube where I have the video version. Leave a comment and reach out to me at: Brandon@ThatPlumbingPodcast.comto be a guest, ask questions, comment, coaching, or help getting into the trades in t...2024-04-2956 min

That Plumbing PodcastTPP#20 - Being a Better Tech, Social Media Usage, and Worst Jobs w/ MackSend us a textIn this episode, I talk to Mack about being a better technician, social media usage, and our worst jobs. Check us out on YouTube @BrandonThePlumberEmail: Brandon@ThatPlumbingPodcast.comMack:Plumb_AZVideo podcast is not available on YouTube. Check us out there and leave a comment. Let’s start building a community! 2024-04-2357 min

That Plumbing PodcastTPP#19 - 4 Reasons Plumbing is Better Than Your Current Job w/ MackSend us a textIn this episode, Mack and I talk about the 4 main reasons one should consider switching to plumbing as a career. Contact:Brandon@ThatPlumbingPodcast.comPlumb_AZ 2024-03-0731 min

That Plumbing PodcastTPP#18 - From College Student to Plumber w/ Mack (a.k.a. Plumb_AZ)Send us a textIn this episode, I had the pleasure of talking to Mack (a.k.a. plum_AZ)About his journey from deciding to leave college and become a plumber to posting videos online.We also discussed overcoming the broke, fix, mentality and advice to anyone looking to join the industry.Reach out to Mack on TikTok, Instagram, YouTube:Plumb_AZEmail me if you want to be a guest, have questions, or would like free coaching:Brandon@ThatPlumbingPodcast.com 2024-01-2238 min

That Plumbing PodcastTPP#17 - What Makes a Good Service Manager? w/ Grant G.Send us a textIn this episode Grant and I discuss what makes a good service manager. I recently took a leadership position at my company and we break down the dos and dont's in the trades.Reach out for FREE coaching: Brandon@ThatPlumbingPodcast.com 2024-01-1629 min

That Plumbing PodcastTPP#16 - 3 Red Flags of an Apprenticeship w/ Grant G.Send us a textIn this episode, I discuss some red flags in an apprenticeship program with Grant.Finding the correct company with the right philosophy and culture is key. Contact me for FREE coaching! Brandon@ThatPlumbingPodcast.com 2024-01-0237 min

That Plumbing PodcastTPP#15 - The Future of Tankless Service w/ Michael S. of Tankless EvolutionSend us a textIn this episode, I talk to Michael S, with Tankless Evolution here in Phoenix. We discuss his unique approach to educating the customer with his patented tankless trailer that allows the customer to go uninterrupted during a remediation process or if their current tanked water heater has failed. We also go in-depth on the Navien 240A-2 and the benefits of tankless in general. Reach out to Michael: TanklessEvolution@gmail.com 2023-12-2131 min

That Plumbing PodcastTPP#14 - Anatomy of a Service Call (pt.3): Option Building and Value StackingSend us a textIn this episode, I talk about how it all comes together by value stacking and creating options. I go over different techniques to develop options and how to add value instead of discounting your price.2023-12-1929 min

That Plumbing PodcastTPP#13 - Anatomy of a Service Call (pt.2): DiagnosingSend us a textIn this episode, I talk about diagnosing using the 3 vitals. This is one of the most important skills we provide as a professional tradesmen. Accurately finding the root cause of an issue and providing options for all budgets is what sets us apart from the completion. 2023-12-1314 min

That Plumbing PodcastTPP#12 - Anatomy of a Service Call (pt.1): On-Site ArrivalSend us a textIn this episode, I start to break down the anatomy of a service call. Starting with the on-site arrival, I discuss key points to start to building trust and a relationship before we even arrive.2023-12-1123 min

That Plumbing PodcastTPP#11 - A Technician's PerspectiveSend us a textIn this episode, I talk about what I believe it takes to motivate a team, build culture, and get them to adopt this philosophy. As a technician myself, this is what I would love to see in the industry. Leadership is key and finding the right person for the job is the number one objective.2023-12-0824 min

That Plumbing PodcastTPP#10 - Objection Handling w/ Cesar L.Send us a textIn this episode, I sat down with my good friend Cesar L. We talk about the different types of objections and how to overcome them.2023-12-0548 min

That Plumbing PodcastTPP#9 - Allow the Client to ChooseSend us a textThis episode I talk about the concept of letting the customer make their own decisions. We need to stop prejudging and making financial decisions for the customer and let them do that themselves.This is achieved by understanding the buyers journey and how we can effectively help them make the correct decision. Be the dealer…2023-12-0416 min

That Plumbing PodcastTPP#8 - 3 Soft Skills for SuccessSend us a textIn this episode, I talk about the 3 most important skills, other than plumbing, that every service technician should master: Listening, Confidence, and Communication. Contacts me: Brandon@ThatPlumbingPodcast.com 2023-11-3015 min

That Plumbing PodcastTPP#7 - 3 Challenges with Service PlumbingSend us a textIn this episode, I talk about 3 challenges facing modern service Plumbing, how we got there, and how we can overcome them. 2023-11-2713 min

That Plumbing PodcastTPP#6 - Overcoming Broke/Fix Mentality w/ Grant G.Send us a textIn this episode, I have the pleasure of sitting down with Grant G. to talk about the current state of the service plumbing industry and what we can do to start improving the customer service experience. Grant is a colleague of mine and has been in the plumbing field for over 20 years! His adoption of giving options is a testament to the power of "education of persuasion."Contact me: Brandon@ThatPlumbingPodcast.com 2023-11-1944 min

That Plumbing PodcastTPP#5 - What are the 3 Vitals to Every Call?Send us a textAre you checking the three vitals at every call? Just like a doctor, plumbers have vitals to the Plumbing system that should be checked during every visit. Age, pressure, and water quality. These are the three leading causes for most plumbing problems. It’s crucial that we diagnose the entire system and not just fix the symptoms. Checking these three measurements will help you increase your ticket averages and provide better service to the customer. 2023-11-1714 min

That Plumbing PodcastTPP#4 - Education Over PersuasionSend us a textIs sales evil? That greatly depends on the intention behind your tactics. In this episodes I talk about the idea of building trust, educating the customer, presenting options, and letting them choose instead of trying to trick or persuade them.Don’t deny the customer the right to choose their own solution. 2023-11-1613 min

That Plumbing PodcastTPP#3 - The Drain Call ProcessSend us a textIn this episode, I discuss my approach to running drain calls. I think it’s crucial to structure the call so that you do not end up in a situation where you’re not getting paid for hours worth of work. The key to everything is getting a camera down the line. This is how you know for sure what’s wrong with the plumbing and how to justify larger repairs. Also, episode release schedule will be Monday Wednesday Friday. I’m trying to do one interview per week. Not sure which day that wil...2023-11-1312 min

That Plumbing PodcastTPP#2 - What is Service?Send us a textIn this episode, I discuss what it means to provide service in the plumbing field. Mostly, it’s about the little things that add up to a great customer experience. We also want to listen to the customer and ask questions to better understand their particular situation. They will quickly forget what we did, but always remember how we made them feel. We want that to be as positive as possible.2023-11-0817 min

That Plumbing PodcastTPP#1 - 3 Reasons to Become a Service PlumberSend us a textIn this episode, I discuss the 3 reasons you should consider being a residential service plumber: pay, job security, and autonomy.Service plumbing, and the trades in general, are a great career opportunity for the foreseeable future. Most people overlook the trades because they don’t realize how lucrative and fulfilling it can be. Hopefully, this episode will spark your interest in Service plumbing and you’ll consider this profession as a legitimate college alternative.2023-11-0715 min