Shows
The Mainstream with Brett MaybeeThursday February 19, Hour 100:00:00 | Stardust | Julianna Barwick & Mary Lattimore00:06:56 | Brett Maybee00:07:49 | Stranger | Miss Grit00:10:46 | Scorched Earth (Featuring Berta Benally) | Sihasin00:14:10 | Brett Maybee00:15:00 | La journée va être chaude | Les Louanges00:19:02 | Good Feelings | Coldplay, Ayra Starr00:22:30 | No Way Out | Tara Lily00:25:35 | Valentine Thème | Olivier Loridan00:28:26 | Until I Found You | Stephen Sanchez00:32:20 | Brett Maybee00:33:09 | Lights on Me | The Devil Makes Three00:36:52 | Gypsy Holiday | Heyleon00:39:36 | Come Back To Me | The Hello Crows00:42:32 | Crash into the Weekend | The Hives00:45:28 | Brett Maybee00:46:23 | I Couldn't Say It to Your Face | Daffo00:48:51 | Make You Mine (f...
2026-02-1958 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesCX-News.com Feb 5, 2026 - Deeper AI Context, Automation Rate Metric, and Real-Time AI SuggestionsFebruary 5, 2026 - CX-News Headlines0:00 Introduction1:03 Notion2:09 Intercom3:00 Zendesk3:39 Helply3:59 Lorikeet4:26 Sierra4:48 Decagon5:04 Pluno5:22 Plain5:34 Zipchat5:47 OutroYou can find these links directly to these updates on our website at CX-News.comRush to Resolution offers professional development for Customer Support Leaders. If you are looking for an advisor to guide you towards a scalable Support strategy, let's connect for 30 minutes with me and let’s talkhttps://rushtoresolution.com/connect/This no-pressure meeting is your chance to explore how you can meet your 2026 targets and scale Support operations.Have a great day and a pr...
2026-02-0406 min
Brett Keane | GodTvRadioDetransition Gold Rush: How Kids Are Suing Shrinks for MillionsDetransition Gold Rush: How Kids Are Suing Shrinks for Millions
2026-02-0324 min
Stacking SlabsThe Panini Era: What It Gave Us and What It Trained Us to ChaseWe are standing at a turning point in the hobby.Before we rush into what comes next, this episode slows things down and looks back at the Panini era. Not to praise it. Not to tear it down. To understand it.Panini did more than release products. It reshaped how collecting looks, feels, and moves. From Prizm changing modern card design, to product ladders, chase mechanics, and a release calendar that never stopped, this era trained collectors in ways many of us did not notice in real time.This episode breaks...
2026-02-0336 min
quite franklyWhy Loyalty is Rare Nowever. Thefeeling commitment. PrideWhatcommitment. Pridelife. AndNobody stays. Not at jobs. Not in friendships. Not in church. Not in relationships. So what changed? In this episode of the Quite Frankly Podcast, we talk honestly about loyalty — why it feels so rare now, why people drift, disappear, ghost, and move on, and what that says about us. We reflect on: Why conserve? The fever. Therder than ever. The tension between freedom and commitment. Pride, absence, and rhythms. What loyalty actually costs in real life, and whether it’s still worth choosing. This isn’t a rant. It’s a conversation about showing...
2026-02-0356 minThe Mainstream with Brett MaybeeFriday January 30, Hour 200:00:00 | Yobigoe | VAUNDY00:03:49 | Brett Maybee00:04:46 | Floor Siren | I'MMORTAL00:07:26 | Espresso Macchiato | Tommy Cash00:10:19 | Eye For An Eye | Rina Sawayama00:13:21 | Brett Maybee00:14:37 | Remember | Elmiene00:18:30 | Champion | Warpaint00:23:05 | You Said I'd Feel It All Again | Theo Bleak00:26:44 | She Goes out Running | Jay Gilday00:30:49 | Brett Maybee00:31:50 | You're Gonna Need A Man Like Me | Bobby Rush00:35:30 | White Cadillac | The Ripcords00:40:17 | It's A Good Life If You Don't Weaken' (Live From ‘No Dress Rehearsal’) | The Tragically Hip, Feist00:44:28 | Brett Maybee00:46:00 | Wisest Fool | Kaeley Jade00:49:16 | Five Years | Say Now00:52:00 | Seeds | Julian Taylor00:55:54...
2026-01-3058 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesCX-News.com Jan 29, 2026 - Zendesk Unified Nav, Ada x Medallia, Channel ExpansionsZendesk released unified navigation, standardizing their interface across Support, Admin Center, WFM, QA, and AI agents. Ada and Medallia announced a partnership connecting voice-of-customer intelligence directly to AI agent workflows. Pylon continues expanding channel support with SMS. Plus updates from Linear, Plain, Pluno, Attio, Freshworks, Notion and Dixa.January 29, 2026 - CX-News Headlines0:00 Introduction1:22 Zendesk2:15 Linear2:36 Ada and Medallia3:07 Plain3:26 Pylon3:39 a side note for CX Leaders4:00 Pluno4:20 Attio4:45 Freshworks5:04 Notion5:25 Dixa5:38 OutroDoes scaling Customer Support feels like an uphill battle?You don’t have to figure this out all alone. Sc...
2026-01-2905 min
Brett Breaks Things01/26/26 His Name Is Alex PrettiFriends and family push back against what they call "sickening lies" about Alex Pretti as new videos, court filings, and timelines raise serious questions about the fatal Minneapolis shooting. We break down what the footage shows, why a judge stepped in to block the destruction of evidence, and how state investigators — not the DOJ or FBI — are now leading the probe. As the Trump administration and DHS officials rush to blame Pretti, gun rights groups, witnesses, and even local police leaders are publicly contradicting the federal narrative. We also examine how ICE's tactics, recruiting push, and credibility cris...
2026-01-261h 13
This Week UncorkedEpisode 80 - Canada's U.S. Liquor Selloff Sparks Buying FrenzyThis week we cover Canada's rush to buy boycotted U.S. liquor stockpiles, a new American Heart Association report linking moderate drinking to heart health, and how Costco has become an unlikely destination for serious wine buyers—plus a look at Saudi Arabia quietly lifting its decades-long booze ban. Our features include Rombi Wines, the 2021 Viognier from Happy Canyon's Jack McGinley Vineyard in Santa Barbara, and dining at La Bottega del 30 and Masseria with a $75 corkage fee. Wine News Round-Up: ♦️ Canadians Rush to Buy Stockpiles of Boycotted U.S. Liquor ♦️ A...
2026-01-2611 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesCX-News.com Jan 22, 2026 - AI agents leverage video for Customer Support visual analysisCustomer Experience News is a weekly newsletter and video about the most important news and discussions for Customer Experience and Customer Support Leaders.SaaS platform companies wasted NO time building and launching Q1 updates. We don’t have a main story today due to the number of product releases we’re covering this week.January 22, 2026 CX-News Headlines:0:00 Introduction1:32 Siena CX2:16 Wistia2:55 Embrace.ai3:23 Plain3:41 Pylon4:05 Decagon4:42 Help Scout5:03 Guru5:42 Lorikeet6:07 Gorgias6:34 OutroFOLLOW▶️ https://www.youtube.com/@RushtoResolution📚 https://www.linkedin.com/company/rush-to-resolution/🎧 https://open.spotify.com/show/014w3U7ar2Mnr7k6RC9P3...
2026-01-2206 minquite franklyYou’re Lost — And That’s the PointWhy do yourevealshelp? WhatFaithepisodehelp. WhatGod. Why do you feel lost and not confused? Not distracted. Lost. And what if that isn’t a failure —what if that’s the point ? In this episode of the Quite Frankly Podcast, a simple encounter with a stranger who admits she’s lost opens the door to a deeper conversation about direction, pride, humility, and dependence on God. We talk about what happens when plans fall apart, when control slips, and when the path forward requires turning back. This isn’t a motivational talk. It’s an honest reflection on what lostness exposes in us. In th...
2026-01-2127 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesCX-News.com Jan 15, 2026 - Voice AI is creating ambient supportAt CES 2026, Voice AI showed up in cars, wearables, TVs, and home devices, and it's not waiting for customers to reach out. It's booking appointments, paying for parking, and remembering past interactions on its own.SoundHound, Kardome, and Transcarent are building "ambient support." Support that's invisible and embedded in everyday life.In this week's CX News roundup, I'm covering:0:00 - Episode Intro0:32 - Rush to Resolution Support Consulting1:03 - What Voice AI at CES 2026 means for support leaders4:33 - HubSpot's two-way sync with Zendesk4:55 - Gorgias automation for TikTok Shops5:08 - Guru sunsets...
2026-01-1507 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesCX-News.com: Intercom & Zendesk Dec 2025 releasesCustomer Experience News - a place to learn about updates and releases from all of the tools that are building solutions for Customer Support, Success, and Growth.If you’re considering different tools to solve your specific workflow, this podcast is for you.January 8, 2026 Headlines (from December updates):0:00 CXPN Introduction1:22 Intercom2:32 Linear2:59 Help Scout3:22 Gorgias3:46 Front3:59 Pylon4:20 Plain4:44 Zendesk5:29 Birdie5:44 Outro-----------FOLLOW▶️ https://www.yo...
2026-01-0706 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesCustomer Support Consultant, Auditor, and Architect for SaaS B2B Customer Support systemsWhen support volume becomes difficult to manage, customer retention drops, or you need a scalable operational strategy, Rush to Resolution organizes, prioritizes, and optimizes your customer support operations.With our SaaS Support consulting or implementation:→ Expect increases in CSAT, reductions in handling time, and fewer repeat conversations.→ Expect faster response times, cleaner escalations, and fewer gaps across the entire customer journey.→ Expect a reduction in conversations, role clarity of a customer’s lifecycle, and a strategy to scale the Support team.→ Expect an increase in employee engagement, increase in retention within the company, and decrease in role confusion...
2026-01-0600 min
Gnome TalkThe Gnomean Winter Solstice: Tending What Cannot Yet Be SeenThe Winter Solstice arrives quietly. The longest night. The stillest moment. The point where darkness stops growing and the direction of the year begins to change.In this special Gnome Talk episode, we explore the Winter Solstice through a Gnomean lens—not as a rush toward light, but as a season of unseen work. Across ancient Pagan, Druidic, and Northern European traditions, humans honored this night not because it was dramatic, but because it was true. Fires were kept low. Evergreens were brought indoors. Seeds were counted and protected. Quiet guardians were remembered.Th...
2025-12-2122 min
DJ B-BoyRUSH1.Sneijder - Never Looked Back
2.Marco V - Pushing On (Extended mix)
3.The Spacelovers - Space Lover (Sneijder Rework)
4.Stonecold (DJ Shog's 2Faces RMX) Bossanova
5.Dooh Dooh - Darude Vs Js16 Remix Barcode Brothers
6.Urban Shakedown - Original Mix Solar Factor
7.Das Boot 2001 - Cosmic Gate Remix U96
8. Nu NRG - Last Experience (Andy Elliass Bootleg)
9.Filo & Peri Ft. Eric Lumiere - Anthem (Unbeat 2017 Bootleg)
10.Ram vs Oceanlab - Ramsterdam blue water (Arbe & Dann Mashup)
11.Bart Claessen - Playmo (Perrelli & Mankoff Rework)
12.Atlantis Vs Avatar - Fiji (Craig London Old School Remake)
13.Milo NL Vs CJ Stone - Rush (CJ...
2025-12-201h 02
Brett Keane | GodTvRadioBrett Keane Show - Tim Pool CALLS Candace Owens Killer | AI Overlords vs Pedos & Asteroid Gold Rush!Listen & Shop🎵 Eve Spotify Music📻 Eve Spotify Radio📕 Brett Keane Books👕 Eve MerchandiseConnect with Eve𝕏 EveSupport Eve💰 Donate via Cash App💰 Donate via PayPal
2025-12-1059 min
The Flip 4 Freedom ShowThe Why Behind the Script — The Psychology Behind Lead Qualification🎯 Episode OverviewIn this episode, Brett breaks down one of the most important aspects of sales in real estate — why staying on script matters more than what you say.Whether you’re a brand-new acquisitions rep or a seasoned closer, this episode dives deep into the psychology behind every question in Brett’s 4-Pillar framework: Condition, Timeline, Motivation, and Price.You’ll learn how to lead conversations with calm control, use silence as a weapon, and uncover truth from even the toughest sellers. Brett shows you why data before decis...
2025-10-2932 min
MoneyRx for CRNAs and NPsWhat Should a CRNA Do With Their Old 401(k) or 403(b)?Download your Retirement Readiness Checklist here: https://moneyrxforcrnasnewslettersignup.kit.com/4764a9941dIf you're a CRNA, chances are a big part of your retirement nest egg is tied up in your 401(k) or 403(b). But many healthcare professionals have no idea what to do with that money once they retire to make sure it works best for them.Here's the problem: There are three critical decision points that will either maximize your retirement wealth or quietly drain it away over the next 20 to 30 years. These decisions seem simple on the surface, but they're loaded with...
2025-10-2111 min
Stacking SlabsThe Art of Chasing: Understanding Desire and MotivationEvery collector knows the rush of the chase. That pounding heartbeat. The late-night scrolling. The gut pull that logic can’t explain.In this flagship episode, Brett explores The Art of Chasing—a look into the psychology of desire and motivation in collecting. He breaks down why some cards hit harder than others, the difference between surface and core motivation, and how to channel the thrill of the chase with intention.If you’ve ever lost sleep over a card or felt the sting of a missed auction, this one will hit home.Che...
2025-10-0825 min
The Financial Power PlayPlaying the Full 60: Building a Financial Game Plan That Lasts Beyond the SeasonIn this episode of Financial Powerplay, Brett Cranson discusses the importance of having a comprehensive financial game plan that lasts beyond immediate successes. He draws parallels between hockey and financial management, emphasizing the need to play the full 60 minutes of a financial season. The episode is structured around different career stages, offering strategies for rookies, mid-career professionals, and those nearing retirement. Key themes include building a strong financial foundation, balancing growth with protection, making the most of extra income, and planning for life after a career in sports.Takeaways...
2025-08-2612 min
The Word Association#114: Rush Plateau FumeRush, Plateau, and Fume lead us to rushing a frat, posting pics of half eaten food, sophomore slumps, lavender marriage, how far we'll push it when the gas light comes on, and more.New episodes every Tuesday.Editing by: Julia WD HarrisonTheme by: Arne Parrott Logo by: Casey BordenSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
2025-08-261h 01Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesRush to Resolution - Transforming customer experiences for growing B2B companies.Rush to Resolution is transforming customer experiences for growing B2B companies.I’m Brett Rush with 20 years in CX, and I’ve discovered my passion in architecting customer support systems and coaching CX leadership. Too many CX leaders, even the tenured ones, find themselves stuck, unsure how to move forward. There’s already so much on your plate that it’s difficult to find time to figure out how to evaluate workflows, create new processes, or scale for success.If you’re ready to stop spinning your wheels and start building the CX org you truly deserve, here’s what you n...
2025-08-1300 min
Only in OKlahoma ShowOK Air Fest: Up, Up, and Away on Route 66Get ready for a festival that will take your breath away! Welcome to OK Air Fest, where the sky is the limit and adventure awaits. We're talking with Carri Lawrence, co founder & organizer, about an unforgettable three-day celebration of flight, extreme sports, and community spirit happening on Historic Route 66 in El Reno, Oklahoma. Witness jaw-dropping aerial exhibitions from world-champion stunt pilots, acrobatic paramotors, and soaring paragliders. But the fun isn't just in the sky! On the ground, you can experience a massive car show, a high-stakes gaming tournament, a bully dog show, and BMX and skateboarding exhibitions...
2025-08-1140 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesCustomer Support shouldn’t find out about product launches from customers. Learn how to get a seat at the Product table.Customer Support shouldn’t find out about product launches from customers. Does this sound familiar? Maybe a little triggering? This is something I had to come to grips with: → What if Support reached out to Product, instead of waiting for Product to reach out?“It’s not that easy. They don’t have the time to talk to Support.” Trust me, I’ve been there. Support needs to create value for Product and Engineering and then you'll have a weekly meeting. At Frame.io, I matched Senior Support Leads...
2025-08-0504 minRush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesDo customers NEED to call you for software support? Reduce customer contacts and increase their trust.When the VP asked me to start supporting customers over the phone, I told him no. Here’s what you should know:It was important to me that our customers contacted us in the right communication methods for the right reasons. I didn’t want customers calling our team about a software issue that could have been handled by chat.This brings me to a couple of points:→ Consider an AI-first automated response (IVR) to be your first solution.→ Do customers REALLY need to contact you via phon...
2025-08-0503 min
Only in OKlahoma ShowRush Springs Watermelon Festival: A Celebration of CommunityToday we have an interview with the 80th Rush Springs Watermelon Queen. Dive into the heart of Oklahoma's vibrant community spirit with our podcast episode exploring the Rush Springs Watermelon Festival! Held every second Saturday in August, this beloved annual event celebrates the local watermelon crop with lively music, mouthwatering food, and endless family-friendly fun. Join us as we take you through the festival's highlights, from Thursday and Friday's thrilling rodeo to Saturday's all-day festivities, including seed-spitting contests, arts and crafts fairs, and carnival rides. Discover why over 20,000 visitors flock to Rush Springs each year to savor...
2025-06-3049 min
Dev Game ClubDGC Ep 434: Cave Story (part two)Welcome to Dev Game Club, where this week we finish our series on 2004 indie classic Cave Story. We talk a lot about difficulty, a bit about story, and also just what a miracle a game like this is from one person. Dev Game Club looks at classic video games and plays through them over several episodes, providing commentary. Sections played: Finished (Brett), to dragons (Tim) Issues covered: killing baby dragons, the boss rush, being exhausted beating your head against the wall, drinking a potion maybe too early, what is easy when you play a...
2025-06-251h 03
Whitetail Advantage PodcastEp 157 / Bows, Gators, and Deer: The Ultimate Outdoor ChatJoin me, Johnny, and Dave as we dive into the thrilling world of gator hunting and whitetail deer hunting with our guest, Hunter Sullivan. Right off the bat, we chat about the unique challenges and adrenaline rush of hunting alligators, from the strategies involved to the sheer excitement of the hunt. Hunter shares his experiences in Alabama, where he runs a sporting goods store and leads hunting expeditions, giving us a behind-the-scenes look at what it takes to tackle these formidable creatures. We also explore the nuances of whitetail hunting, discussing the importance of being patient and understanding the...
2025-06-1152 min
Sacred & SovereignBeing in the Goo: The Messy Truth of Spiritual GrowthEpisode Summary: This week, I come to you completely unscripted, fresh out of a week-long retreat diving into archetypal frequencies and inner alchemy. What I share isn’t polished or perfectly packaged—it’s vulnerable, raw, and real.This is an invitation into the goo—that sacred, messy middle space between who you were and who you’re becoming. The space where identity unravels, timelines dissolve, and something deeper stirs awake.In this episode, you’ll hear me reflect on:Why true spiritual work is not a straight line, but a s...
2025-06-0522 minSacred & SovereignMaking Family Transitions Sacred: How to Move Through Change with Ritual, Reverence & IntentionThis week, my family is moving through a big transition—and I decided to pause my regularly scheduled episode to take you behind the scenes and share it in real time.My kids are not only finishing the school year, they’re also leaving the school they’ve loved for years. They’re 8 and 10 now... old enough to feel the fullness of this change. There’s grief, uncertainty, and a whole lot of feelings. And there’s also deep trust in the choice we’ve made.In this episode, I’m walking you through how we’r...
2025-05-2238 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesThe real AI chatbot metrics that matter - part 4 of 4 Implementing successful AI chatbotsDeflection, Cost & AHT are AI efficiency metrics. So how do you measure AI chatbot effectiveness? 👇In Part 4 of 4 of Rush to Resolution’s AI chatbot series, we explain the metrics that give you a healthy balance for a great customer experience.🔑 What you’ll learn:Why traditional metrics fail to capture AI chatbot successHow to implement and measure First-Contact Resolution RateWhy Customer Effort Score beats CSAT for modern supportHow Sentiment Score reveals your AI’s emotional impacthttps://rushtoresolution.com/the-real-ai-chatbot-metrics-that-matter/ 💬 CX leaders: Struggling to scale your customer experience? Book a...
2025-05-1513 min
The Indy InvestorINDY GOLD RUSH | Competing with Out of State Buyers Flocking to IndianapolisHow do local Indianapolis Real Estate Investors compete in an increasingly competitive market? The Home Value growth in Indianapolis is 42% since 2020. The Median home price in 2020 was$170,000, but it has increased to $240,000. 2%-4% mortgage rates have risen to 8%.Many people are leaving bigger cities for more affordable living in Indiana. Large Out-of-State corporate investors are swooping in to grab up single-family homes and apartments. Competition for finding good real estate deals is increasingly hard to come by. It's like a gold rush in Indiana.But there is hope for...
2025-05-1226 minWhitetail Advantage PodcastEp 150 / Feathers, Fails, and Friends: Turkey Hunting ChroniclesWe're diving deep into the wild world of turkey hunting with our buddies Frank and Mike. Right off the bat, we tackle the highs and lows of our hunting adventures, sharing some of our most memorable and frustrating moments in the woods. From frustrating equipment failures to the thrill of that perfect shot, we've got stories that’ll resonate with anyone who’s ever tried to tag a turkey. And trust me, there’s more than a few laughs along the way as we recount our escapades and the bond that hunting creates among friends. Whether you're a seasoned hunter...
2025-05-071h 17Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesRush to Resolution - IntroductionIt’s no secret that delivering an exceptional customer experience requires intentionality and hard work. With all of the latest developments in AI for Customer Support, it’s challenging to keep up with what’s possible - or even know where to begin!I help early-stage and rapid-growth startups build a foundation for customer support with an AI-first approach. But notice I said foundation. AI isn’t just an add-on. It’s not something you can switch on and expect it to perform well. You have to rethink processes and documentation from the ground up. With over 1...
2025-04-1501 min
Generational DifferencesGenerational Differences Episode #11 | fracking, resource extraction, California gold rush, logging, earthquakes, sustainabilityThis conversation explores the California Gold Rush, its economic implications, and the broader theme of resource extraction, including fracking and logging. The discussion highlights the environmental impacts of these practices and the importance of sustainable management of natural resources.
2025-04-0345 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesThe Weekly Blueprint for Smarter AI Customer SupportIn this video, I address the pain point of declining AI chatbot performance and reveal why the 'set it and forget it' mentality is sabotaging your customer experience. Welcome to Part 3 of my 4-part series on implementing successful AI chatbots. I’ll walk you through a simple weekly training cycle that transforms underperforming AI into a customer satisfaction powerhouse no matter your platform. Learn how to review failures, update knowledge, and test changes effectively. Plus, discover how just 8 hours a week will save you days in escalations.-----------------
2025-04-0113 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesYour customer support articles aren't designed for AI successIs your AI chatbot failing your customers? I’m diving into the #1 reason your AI support is missing the mark: your knowledge foundation. If your chatbot is delivering wrong answers, sending customers in circles, or just not working, the problem isn’t the tech—it’s what you’re feeding it.In Part 2 of my 4-part series on Implementing Successful AI Chatbots on the Rush to Resolution podcast, I share 7 principles to rebuild your knowledge base for both self-serve support and AI-powered success. You’ll learn how to conduct a comprehensive knowledge audit, rewrite content for AI consumption...
2025-03-1318 min
The Healing Way PodcastThe Five Phases of Healing (Why Healing Can’t Be Rushed)Healing does not happen in a single step—it happens in distinct phases, each one necessary for full integration — but most people make the mistake of trying to rush the process. In today’s episode, I’ll walk you through the 5 phases of healing, and why each phase is equally important in bringing wholeness back to your body, mind and spirit as you heal. So without further ado, let’s drop in. Connect with Dr. Brett Jones: Instagram: https://www.instagram.com/drbrettjones Facebook: https://facebook.com/drbrettjones/ YouTube: https://www.youtube.com/@DrBrettJo...
2025-03-0648 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesAddressing issues when implementing AI chatbotsIn this episode, I break down why AI chatbots are often fueling customer anger instead of providing solutions. If your company implemented AI support only to see frustrated customers, incorrect answers, and poor resolution rates, this is for you.What You'll Learn: The three biggest pain points driving customers away from AI support Why most AI chatbots fail (knowledge foundation issues, lack of maintenance, wrong metrics) My proven 3-step framework to transform your AI support from liability to assetThis is Part 1 of my 4-part series on Implementing successful...
2025-03-0507 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS Companies5 AI predictions that will completely change customer serviceIs the evolution of AI difficult to keep up with? Do you know what’s next for your customer’s journey?I have 5 AI predictions that will completely change Customer Service.There’s about to be a fundamental shift in how companies infuse AI throughout their products and processes. In this video, I discuss how AI is already making an impact for customer support and then I share the details you need to know about the top 5 AI predictions for CX.Visit the blog for 5 BONUS predictions:https://rushtoresolution.com/ai-predictions-that-will-change-customer-service/ Schedule a call to discus...
2025-02-2108 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesEssential skills to build a high-performing Customer Support teamI'm sharing all of my strategies about the essential skills you need on your Customer Support team. I wish someone had told me about 10 years ago that would’ve saved me so much time! At the end, I share the most critical first steps to take when you’re building a team, whether you’re an early-stage startup or a rapid-growth company.Which roles or skills do you need on your team?Like this video? Don't miss other content on the site:https://rushtoresolution.com/blog/My goal with this po...
2025-02-1219 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesOffering 24/7 support to your SaaS customersHow do you predict customer support volume, reduce inbound conversations, and build a winning CX team?
Hear how early-stage startups get ahead on their Customer Support strategy.
In our first episode of the series “It Takes a Team”, we discuss the following:
Understand how to organize your data to forecast support volume
Develop a plan to reduce inbound conversations
Hire in the right locations for your team
I wish I had this guide when I was setting up previous teams.
How do you have your Forecasting Model set up?
2025-02-0514 min
Rush to Resolution: Transforming Customer Experiences for Growing SaaS Companies4 Key Components of an AI-First Customer Support PlatformIn today's fast-paced startup environment, efficiency and customer satisfaction are essential. Forward-thinking companies are adopting an AI-first approach, which benefits customers, support teams, and managers. This isn't about just adding on AI as an afterthought. It's about creating a complete system where AI tools work together to improve every step of the customer journey.
2025-01-2804 minRush to Resolution: Transforming Customer Experiences for Growing SaaS Companies3 key areas you need to prepare while introducing AI in customer supportIn Knowledge is Power, we explore introducing AI to customer support. This episode covers key areas for your first 30 days with an AI chatbot, building a company-wide knowledge base, and adapting to new support roles. Plus, discover new roles you may not have heard about and you might consider this year.Discover how AI can elevate your support team and transform customer experience.
2025-01-2205 min
Stacking SlabsThe Psychology of Reinvestment: How to Spend After SellingSelling cards can help open up doors, but what happens next is just as important. In this episode, Brett diving into the psychology behind reinvesting after a sale. We'll explore how to avoid impulsive purchases, align spending with your collecting goals, and balance the dopamine rush with discipline. He shares his own experiences, strategies for finding meaningful additions, and the value of patience when navigating your next moves. Tune in for insights that can help you make smarter decisions and build a collection you’re proud of.Get exclusive content, promote your cards, and connect with other co...
2025-01-1519 minRush to Resolution: Transforming Customer Experiences for Growing SaaS CompaniesTransform Your Support Articles: Fluff to Function | Knowledge is Power SeriesIn this episode of Rush to Resolution, we kick off the Knowledge is Power series by exploring how to transform your support articles from fluff to function. We dive into optimizing site structure for customer workflows, crafting concise, AI-friendly article formats, and writing for a global audience. Stick around for a key tip on making your content clear and impactful, ensuring your support articles enhance customer experience and reduce queries.https://RushToResolution.com
2025-01-1306 minStacking SlabsCard Ladder Confidential #2 with Chris (@chris_hoj) and Josh (cardboard_chronicles) from Card LadderWelcome to the second episode of Card Ladder Confidential featuring Chris (@chris_hoj) and Josh (@cardboard_chronicles) from Card Ladder. This series explores how the analytical and emotional side of collection meet. In this month's episode we analyze Prizm Black Finite 1/1 sales from a public and private perspective. Also, we dig into buying format and explore why there's been a rush acquire as many Black Finites as possible. We hit on the proper decorum for posting stats, facts, and other non-card stuff about your PC players on social media and more. Check out Card Ladder the official d...
2024-11-191h 09
Brett Keane | GodTvRadioBIDEN/HARRIS TERRORIST ORGANIZATION through the “Inflation Reduction ActAnd here it is,
the Republican Oversight Investigation,
CONFIRMS BEYOND THE SHADOW OF A DOUBT,
Holy fuck,
Since January 20, 2021, the United States government is being run by a terrorist organization.
The BIDEN/HARRIS TERRORIST ORGANIZATION through the “Inflation Reduction Act” using American tax payers money to fund DOMESTIC TERRORISM on United States soil in the name of the greatest criminal conspiracy ever perpetrated on humanity, Climate Change,
“In fact,
There’s been a recent rush to get this money out. And that’s because they know there’s a likelihood that the administration will change to come November.”
And here is the fo...
2024-09-1515 min
Only in OKlahoma ShowIs this festival on your bucket list?Today we are discussing the Festival in the Park in Cushing, OK. Hosted by the Cushing Chamber of Commerce, this fun event is held annually on the last Saturday in September in Cushing's beautiful Memorial Park, corner of 5th Street and Little Ave, from 9 am - 2 pm. Bring the whole family out to enjoy free rides and attractions, watch displays by a roaming magician, eat amazing homemade foods provided by local NonProfits for fundraisers, shop at all the diverse & eclectic vendor booths, and get engaged with local artists and at some artist booths, create your own art...
2024-08-1228 min
City Church Georgetown SundayFinding Peace in a Fast-Paced WorldIn today's sermon, we explored the theme of slowing down and finding peace in a world that constantly pushes us to move at breakneck speed. We began by reflecting on how our fast-paced lives often lead us to make hasty decisions, much like the math problem involving a bat and a baseball that many of us got wrong because we didn't take the time to think it through. This rush to keep up with the world can feel like a stampede, driving us to say yes to everything and everyone, often at the expense of our own well-being.
2024-08-0437 min
Only in OKlahoma ShowDo you know the tiny town in Oklahoma that transforms into a Watermelon Wonderland every year?Today we are discussing The 79th Annual Watermelon Festival in Rush Springs, Oklahoma. Hosted each year since August 1948, the Rush Springs Watermelon Festival and Rodeo celebrates the local watermelon crop with activities, carnival rides and plenty of old-fashioned, family-friendly entertainment. This annual event has become one of the most popular festivals in Oklahoma, attracting over 30,000 visitors each year and serving upwards of 50,000 pounds of juicy, ripe melon to festival-goers. Experience the rodeo on Thursday and Friday before returning on Saturday to sample local acres of black diamond, royal sweet and other watermelon varieties. The festival will also...
2024-07-0147 min
Citizens' Climate LobbyAntarctic Awakenings: Unveiling Climate Change at the Ends of the Earth with Elizabeth Rush and Brett CeaseIn this episode of Citizens Climate Radio, co-hosts Peterson Toscano and Erica Valdez explore the theme of climate change and its impact on Antarctica. They interviewed Elizabeth Rush, author of “The Quickening, Creation, and Community at the Ends of the Earth,” who shares her experiences and insights from a research expedition to Thwaites Glacier. They also spoke with Brett Cease, Vice President of Programming for Citizens' Climate Lobby, who traveled to Antarctica and shared his observations. Additionally, they discuss sustainable fashion, resilience, and the Great School Electrification Challenge.
For full show notes, photos, and transcripts, visit www.cclu...
2024-04-2635 min
Travel Troubles With Sean & HollyTravel Troubles Podcast Ep 29 - Bum Gun StunnedIn this episode of Travel Troubles Podcast, we delve into the challenge of trying to use a bum gun in Vietnam. We talk about many other problems with travel in Hoi An. If you are new to the podcast, this is the perfect episode to start with. What is worse than travelling with someone who tells you come on let's go? When they are not ready when they rush you! Discover practical tips and strategies to maintain a harmonious travel experience while ensuring everyone's needs are met. Tune in to Travel Troubles and discover how...
2024-02-2238 min
G’Irish Talk: A Notre Dame Football PodcastS3 E8: The Heavyweight Showdown Is Here At Last - Ohio State Preview and CMU RecapThe top 10 showdown vs. Ohio State is finally here with ND as well positioned as its ever been going into a high profile game against an elite opponent. Mike and Brett dive deep into Ohio State's roster, identifying areas of potential exploitation as well as concerns. They also recap ND's performance the prior week vs. CMU and finish the show with a segment analyzing ND's pass rush performance thus far.
2023-09-191h 12
Weekly Impact PodcastSpecial - Real Life Conversations - Episode 4 - Brett Rush - WorshipSpecial Guest, Brett Rush, joins Pastor Phil Nelson as they have a real conversation on the power of worship. Stay tuned until the end to listen to Brett Rush's song, "Wash Me Away."
2023-09-1335 min
Half Decent w/ Samuel BrettKnowing Your LEVEL OF LAZY - Half Decent All Day Every Day [Ep. 10]Yesterday was Friday the 13th... I guess we can blame that. OR I can acknowledge the fact I rushed my plan for the day...
M3 - M cubed. Musts, Mixed, & Maybe. & do NOT set yourself up for a bunch of tasks you know are going to be hard to complete. The dopamine rush I get once I actually check off everything I had on my to-do list for the day is crazy. No matter how simple.
I remember a day when I had covid and could BARELY lift my head off the pillow. I made a...
2023-01-1415 min
eCommerce EvolutionEpisode 217 - Cyber 5 2022: Recap, Surprises & InsightsCyber 5 2022 is in the books! In this episode, I’m joined by two OMG Commerce veterans to unpack the juicy tidbits and key takeaways from BFCM. Bill Cover is a senior Google Strategist with 6 years of experience at OMG and over a decade of experience in eComm. Amber Norell is the Amazon Director at OMG. For 8 years, she has helped large brands with scaling on Amazon in the most competitive niches! This year’s data was both fascinating and surprising. Some speculated that high inflation and economic concerns could squash the holiday sales rush a...
2022-12-1532 min
Podman Rush - Official Dallas Stars PodcastSportsSturm joins The Rush!Razor chats with @SportsSturm himself, Bob Sturm of 1310 The Ticket, as they take a walk down Stars memory lane discussing broadcast ambitions, on ice accomplishments, and Brett Hull's admiration. They also mention a few guys named Benn, Johnston, and Robertson.
Podman Rush, presented by Truly Hard Seltzer, is the official podcast of the Dallas Stars, available for download on Apple, Spotify and wherever you get your podcasts.
Follow Daryl "Razor" Reaugh on Twitter: twitter.com/Razor5Hole
Follow Mike Heika on Twitter: twitter.com/MikeHeika
Follow Bob Sturm on Twitter: twitter.com/SportsSturm
2022-11-231h 08
Jury FileDA Brett Smith failed to properly represent allegations against Dallas pastor, Rickie RushGrayson County, Texas District Attorney Brett Smith has failed multiple victims and survivors in Texas. In this episode we discuss Brett Smith's failure to properly represent allegations of abuse against Rickie Rush, pastor of a Dallas megachurch.
No indictment for Dallas pastor:
https://www.dallasnews.com/news/investigations/2022/08/17/grand-jury-declines-to-indict-dallas-evangelist-rickie-rush/
Dallas police advance a sexual assault case against Duncanville pastor:
https://www.wbap.com/2022/01/19/dallas-police-advance-sexual-assault-case-against-duncanville-pastor/
Dallas Man says he was a teen when pastor Rickie Rush raped him, 'I want him to remember and know that I remember.'
https://www.bish...
2022-10-0848 min
Where Else Would You Rather Be PodcastEpisode 10EMERGENCY PODCAST:
Brett and Conner sit down to discuss UGA's near upset, Matt Ryan, Cooper Rush, Lamar Jackson, Tua's concussion, and how the Braves and Mets pennant chase could play out on an emergency episode of the Where Else Would You Rather Be Podcast! Thank you all for your continued support and we hope you enjoy episode 10 of the Where Else Would You Rather Be Podcast.
2022-10-0333 min
The Dominate Test Prep Podcast60. Why You Should Apply Round 1, with Linda AbrahamGraduate schools generally have more than one application deadline throughout the year, and when you apply often impacts your likelihood of being admitted. Indeed, it's more important than ever that you apply as early as possible in the admission cycle, according to Linda Abraham, founder of Accepted -- especially given the expected increase in application volume resulting from trends in the current economic landscape.In this episode, Linda elaborates on that thesis as we discuss:The distinction between "rolling admissions" and "rounds" and the approximate application deadlines for each submission period;Why current economic...
2022-06-2830 min
Shot At LoveMagic In A Makeover With Dating Strategist And Stylist, Kimmy SeltzerToday's topic is how to turn your dating misfortune into mojo while finding your inner magnetism. This week's guest is Kimmy Seltzer; she's an image expert, dating strategist, and confidence therapist. Kimmy knows firsthand that you look good when you feel good, and her outside in approach does wonders for your confidence! Kimmy had a turn of events personally that led her to become one of the top LA Dating Coaches, running dating boot camps for men and women, consulting for severalbusinesses, and running the VIP division at one of the largest nationwide matchmaking companies, Elite Matchmaking in Beverly...
2022-02-0250 min
RecommendedRecommended - Episode 38 - Scooby HourOn this episode of Recommended, Drew insults Scrappy, Brett becomes a conspiracy theorist, and both discuss Rush Hour and Scooby Doo and if they'd recommend them to you!
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2021-07-0134 min
The Suplex Show With Brett ALio Rush retires! This week in Wrestling news!In this episode, Brett talks about the major news in this week in Wrestling. Brett discusses news such as Lio Rush retiring, SummerSlam rumors, the end of a major title reign, and more! So what does Brett think of this week's news, what is all this week's news, and how unscripted is this episode? Spoiler on the last one, very unscripted. But what about the other two questions? Listen to this episode to find out!
2021-06-1124 min
The Elite Entrepreneurs PodcastDiscipline Creates Freedom, With Ed RushWhat You Will Learn:● Ed discusses being a cocky F-18 pilot in the Marine Corps who learned he wasn’t as good as he thought, and the key self-improvement lesson the experience taught him● Why business comes down to a few fundamental concepts, and why Ed feels most business owners have a disconnect between “being busy” and “productivity”● Why growth, whether in nature or in business, relies on a “sprint and rest” cycle and requires both to be most effective● How Ed structures his week, and why he sets Fridays aside as time away from work for “incubative day...
2021-05-0546 min
The Leadership Hacker PodcastLeading Effective Relationships with Brett Cooper and Evans KerriganBrett Cooper is President and co-founder of Integris Performance Advisors and Evans Kerrigan who is the CEO and also co-founder of Integris. They wrote the number one bestselling book, Solving the People Problem. This show is packed with hacks and tips, you’ll learn:
As leaders, we don't really have as many people problems as we think
When people have a different perspective, that's an opportunity, not a cost or a challenge
Why 62% of employees blame negative workplace conflict on personality differences
How using psychometric tools helps your build great engagements and relationships
Get your fr...
2021-04-1250 min
Third and A MileThird and a Mile Episode 6Talks about Rush "The Clown" Propst. Georgia's 2021 G day, Slob Olympics and more.
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2021-03-1639 min
Dev Game ClubDGC Ep 250: Our First AdventuresWelcome to Dev Game Club, where this week we celebrate our five years of podcasting by doing something a little bit different. We look at our first Adventures, the Atari 2600 Adventure and Colossal Cave Adventure. Dev Game Club looks at classic video games and plays through them over several episodes, providing commentary. Issues covered: why we're doing the adventure games, the Mammoth Cave in Kentucky, birds and videos, connecting the printer to the modem, arcade games we played, action games, seeing a representation of a dungeon crawl, the dynamics of the simulation, clockwork and the surprising depth...
2021-03-031h 24
Viral LoadSexually Transmitted Infections Part 1: Consider the MerkinSend us a textIn the words of the late Charles Bukowski, "Sex is kicking death in the ass while singing." Join us as we embark on a journey of sex, pathogens, and in our first episode, we explore the world of sexually transmitted infections.sources - https://pubmed.ncbi.nlm.nih.gov/16341329/,https://www.who.int/news-room/fact-sheets/detail/sexually-transmitted-infections-(stis),https://www.cdc.gov/std/general/default.htm#:~:text=Human%20papillomavirus%20(HPV)%20is%20the,can%20be%20prevented%20with%20vaccines.,
2021-02-221h 31
Mind In ViewThe Post-Holiday SlumpDo you get bummed out every year following the rush of the holiday season? Kate and Thea sure do...in this episode they discuss their early-winter blues, and why this year feels extra weird and hard.
2021-01-0855 min
eCommerce EvolutionEpisode 144 - Cyber 5 RecapCyber 5 Recap While holiday shopping is still in full swing at the time of this writing, we do have some preliminary numbers for the Cyber 5 2020 (Thanksgiving Thursday–Cyber Monday) and an early look at how Holiday 2020 as a whole is shaping up. Here are five key observations, so far, for Holiday 2020. We’re breaking every eCommerce record and it’s not even close. No surprise here, but this year marks a record for online sales for Thanksgiving, Black Friday, Cyber Monday and the entire Thanksgiving weekend. Adobe Analytics was predicting two years’ worth of growth being packed into...
2020-12-1042 min
The Podechesis PodcastThe Decrees of God (Wesley’s first Revisions) w/Special Guest Dr. Justus HunterWhat are the decrees of God? Do we have any say in our relationship with God or are we predestined from before the time of creation for salvation or damnation? Also, who is John Wesley? What is the Wesleyan way of doing theology and living the life of faith? Why is the Wesleyan way it important? Are Calvinist and Wesleyans so different or is there more that unites us than divides?
On this episode of The Podechesis Podcast, the guys are joined by Dr. Justus Hunter (see below for bio) to discuss John Wesley’s first revisions to the Sho...
2020-09-071h 14
BTTN41. Rush N’ AttackOh yes time again for another Konami classic side scrolling beat em up! It’s RUSH N ATTACK!! This week our format will change a bit because of the current situation, but we had a bit of a pivot and hopefully you all still enjoy! Sit back and enjoy and see how the boys do in this classic NES game! So climb into your Delorean, punch it to 88 mph, because we are going BACK TO THE NINTENDO! IG @BackToTheNintendo @BrianBreaker @Brett_Higgins42 Twitter @BTTNintendo @BrianBreakerODR @BrettHiggins1
Check out Breaker and Bayn’s Power Hour every Sunday! https://podcasts.apple.com/us/p...
2020-04-1731 min
Quarantine Phone CallsBrett Rush: Director Of Customer Experience — Manhattan, New YorkBrett's website
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2020-03-2317 min
The Brett Bailey ShowA Psychic Tells Us Why We Shouldn't Rush Into ThingsSo many of us feel pressure to HUSTLE, HUSTLE, HUSTLE and often times we don't even know why. Kelsey shares with us how this can create anxiety within us and how to overcome and/or prevent anxiety from occurring within us. You can instantly tell that Kelsey cares about what she is talking about and that she wants to help others heal mental challenges that she has been through! I hope you get MASSIVE value from this, enjoy!
To learn more about Kelsey:
IG: Kelseytaro
2020-01-2232 min
Dev Game ClubDGC Ep 193: Shenmue (part three)Welcome to Dev Game Club, where this week we complete our series on 1999's Sega cult classic Shenmue. We spend a lot of time lifting cargo and putting it into place and also run pell-mell for the exit before we turn to our takeaways and some feedback. Dev Game Club looks at classic video games and plays through them over several episodes, providing commentary. Sections played: Finishing the game! Podcast breakdown: 0:44 Shenmue discussion 58:24 Break 59:03 Takeaways and Feedback Issues covered: why we're even working in the harbor anyway, being stuck in th...
2020-01-081h 49
Beyond HealthVaccines - James Lyons-Weiler, PhDVaccines are one of the hottest (and most polarizing) topics out there in the public space. The industry is fraught with cover-ups, dis-information and suppression of data. As world organizations rush to consecrate mandatory vaccines into law – there are unanswered questions that raise serious concerns. Dr James Lyons-Weiler joins me on the show today […]
2019-10-281h 51
30/C60Can't Stop The Rush #6 Old Skool Jungle Techno Mix 1993Jungle Techno mix from around 1993 includes lots of Tango and Jack Smooth tracks who are two of the best Jungle Techno Producers ever!
2019-03-1629 min
Lacrosse All Stars Podcast NetworkJosh Sanderson, Brett Mydske: Lacrosse Classified, Ep. 17In this week's episode of X-Treme Threads Lacrosse Classified, we talk about surviving -48 degree weather in Saskatoon and Jake wants to forget that Evan went 4-0 in Stampede Tack Who Ya Got last week. We recap last week's action in the NLL and discuss the Callum Crawford suspension including some breaking news.First guest up is the offensive assistant coach of the San Diego Seals, Josh Sanderson. The 19 year NLL veteran, hot off a win over the Vancouver Warriors, talks about the success of the Seals so far this season. Next up is Brett Mydske of...
2019-03-051h 20Lacrosse All Stars Podcast NetworkJosh Sanderson, Brett Mydske: Lacrosse Classified, Ep. 17In this week's episode of X-Treme Threads Lacrosse Classified, we talk about surviving -48 degree weather in Saskatoon and Jake wants to forget that Evan went 4-0 in Stampede Tack Who Ya Got last week. We recap last week's action in the NLL and discuss the Callum Crawford suspension including some breaking news.First guest up is the offensive assistant coach of the San Diego Seals, Josh Sanderson. The 19 year NLL veteran, hot off a win over the Vancouver Warriors, talks about the success of the Seals so far this season. Next up is Brett Mydske of...
2019-03-051h 20
Rush Limbaugh - Timeless WisdomRush Limbaugh November 9th 2018Democrat Congressman Jerry Nadler talked strategy on the phone. One of his calls was plans to impeach Brett Kavanaugh and go after the FBI for not doing a good job in the investigation on the fake accusations during the Democrat smear campaign. Nadler and his fellow Democrats want to take down Kavanaugh for supposing not telling the truth under oath. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.
2018-11-0902 min
Rush Limbaugh - Timeless WisdomRush Limbaugh September 26th 2018On Monday, The Indianapolis Star newspaper apologized to their readers for a drawing that poked a little fun of Christine Ford but yet many other newspaper outlets don't apologize to Judge Brett Kavanaugh for publishing unfounded smears all over their front pages. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.
2018-09-2601 min
Rush Limbaugh - Timeless WisdomRush Limbaugh September 19th 2018Maine Republican Senator Susan Collins stated that if the Supreme Court Nominee Brett Kavanaugh lied when he denied sexually assaulting his accuser Christine Ford, he would be disqualified from advancing to the Supreme Court. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.
2018-09-1901 min
Rush Limbaugh - Timeless WisdomRush Limbaugh September 12th 2018Democratic Senate Leader, Chuck Schumer, predicted that Brett Kavanaugh will let President Trump overreach his presidential authority. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.
2018-09-1201 min
Rush Limbaugh - Timeless WisdomRush Limbaugh July 19th 2018Politico states that Judge Brett Kavanaugh faces the widest partisan divide of any supreme court nominee in recent history. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.
2018-07-1902 min