Shows
Beyond the ClaimSpeak Their Language Win Their TrustWhat if the next leap in workers’ comp is not a new tool, but better conversations? Brandi Lewis says speaking the injured worker’s language and opening doors for new talent changes everything.Recorded live at WCI in Orlando, Florida, Marc Cunningham sits down with Brandi Lewis, founder of Health Plus Trans, to talk about building people-first services that remove friction for injured workers. She shares the personal story that shaped her mission and how tech paired with empathy improves outcomes. They also walk through her WRMC cohort model for bringing high school and college students into claims, risk...
2025-11-0411 minBeyond the ClaimThe Call That Changed a Career in ClaimsWhat happens when a career built on claims and compliance turns into a mission to reshape the future of workers’ comp? Carlos Luna believes the answer is found in people, purpose, and bold new ideas.At WCI in Orlando, Marc Cunningham sits down with Carlos Luna, founder and CEO of Luna Link, to talk about his 20-year journey from the claims desk to entrepreneurship. Carlos shares the moment that gave him a deeper purpose for his work, why he launched Luna Link as a new model for connecting buyers and vendors, and how he sees the role of da...
2025-10-1623 min
The DigIn PodcastEmerging technology in workers' compensation insuranceDigital Insurance speaks with Rob Evans, director, claim process technology at Broadspire, about how technology is being deployed in workers' compensation.
2025-09-1122 minBeyond the ClaimThe Secret to Cutting Claim Costs Without Cutting CareWhat if the key to controlling workers’ comp costs isn’t cutting care, but doubling down on the human element?Marc Cunningham interviews Tamara Johnson, Vice President of Claim Cost Control at Lockton, about how communication and compassion are transforming workers’ compensation outcomes. Tamara shares how strategies like injury counseling, supervisor training, and early interventions create better recoveries for employees while reducing costs for employers. They also explore how AI and compliance considerations are reshaping the future of claims management.In this Episode:Why emphasizing communication and empathy leads to faster employee recovery and lower claim costs...
2025-09-0920 minBeyond the ClaimBuilding Risk Programs for Generational ImpactWhat does it take to lead risk in one of the world’s most essential—and regulated—industries?In this episode, host Marc Cunningham talks with Beth Mineau, Director of Strategy, Sustainability and Risk Management at TriCal Group, live from RIMS RISKWORLD in Chicago. Beth shares how she transitioned from insuring the company to becoming its embedded risk leader, and how her work helps protect people, land, and legacy across a global agricultural operation.They explore the role of risk leadership in protecting workers, supporting long-term family businesses, and creating safety-first cultures in complex environments.Join us...
2025-08-0514 minBeyond the ClaimA Forward-Looking Model for Enterprise Risk StrategyRisk management in the restaurant industry is no longer just about minimizing claims. For Kurt Leisure, VP of Risk Services at The Cheesecake Factory, it’s about anticipating challenges, building strong industry partnerships, and knowing when to trust people over technology.In this episode, recorded live at RIMS 2025 in Chicago, host Marc Cunningham talks with Kurt about the lessons from 35 years in risk, the art of preventing litigation before it begins, and how Cheesecake Factory is blending AI with human insight to stay ahead.Join us as we discuss:How to work with carriers early to...
2025-07-0916 minBeyond the ClaimA Forward-Looking Model for Enterprise Risk StrategyRisk management in the restaurant industry is no longer just about minimizing claims. For Kurt Leisure, VP of Risk Services at The Cheesecake Factory, it’s about anticipating challenges, building strong industry partnerships, and knowing when to trust people over technology.In this episode, recorded live at RIMS 2025 in Chicago, host Marc Cunningham talks with Kurt about the lessons from 35 years in risk, the art of preventing litigation before it begins, and how Cheesecake Factory is blending AI with human insight to stay ahead.Join us as we discuss:How to work with carriers early to...
2025-07-0716 minBeyond the ClaimWhy Strong Communicators Win in Risk LeadershipStrong communication isn’t just a nice-to-have for risk leaders—it’s part of the job. Whether it’s a panel at a conference or a media interview on emerging threats, the ability to deliver your message clearly and credibly can set you apart in a crowded industry.In this episode, host Marc Cunningham talks with Beth Jarecki, Founder and CEO of Omnia, live from this year’s RIMS RISKWORLD in Chicago. Beth shares lessons from two decades of helping executives in insurance, law, and financial services sharpen their voice, lead with clarity, and turn expertise into influence.
2025-06-1818 min
Set-Aside Some Time: An MSPN PodcastUnderstanding WCMSAs and TPOC ReportingJoin Amy Bilton, Esq. (Nyhan, Bambrick, Kinzie and Lowry), Suzanne Jordan (Broadspire) and our host, Bridget Smith (IMPAXX) for an informative conversation on the new WCMSA Section 111 TPOC reporting requirements. As of April 4, 2025, CMS requires the reporting of Workers’ Compensation Medicare Set-Aside information when reporting Total Payment Obligation to Claimant (TPOC). We will review the history of how these requirements came to be; what the reporting requirement are; unanswered questions and reporting issues; and what you can do to meet these requirements going forward.
2025-05-2836 minBeyond the ClaimRethinking HR’s Role in Cultivating Empathetic ManagersWhat happens when high performance hides toxic leadership? As innovation accelerates, overlooking the human side of work can quietly erode even the strongest companies.In today’s episode, Marc Cunningham sits down with Michael Baumgartner—veteran HR strategist and founder of the Work Life Survival Center—to explore how talent, leadership, and culture intersect. Together, they tackle the hidden costs of poor management, why employee advocacy is non-negotiable, and how businesses can build environments where people and profits thrive.Join us as we discuss:The hidden dangers of promoting talent without people skillsHow promoting without empath...
2025-05-1327 minBeyond the ClaimA Client Advocacy Power Broker's Blueprint for SuccessThis week, host Marc Cunningham speaks with Jeff Breskin, Commercialized Producer for Insurance Office of America, who was recently recognized as a 2024 Workers’ Compensation Power Broker. Jeff shares his unrivaled passion for client advocacy and holistic approach to risk management, highlighting personal anecdotes of how he’s gone above and beyond for clients. Marc and Jeff also explore emerging trends, challenges, and strategies within the industry that every ambitious and committed insurance professional should bear in mind.Join us as we discuss:The impact of generative AI on commercial insurance and workers' compensation pricingHow robust employee benefits prog...
2024-10-0817 minBeyond the ClaimMastering Cross-Border Insurance with Alternative Risk SolutionsToday’s episode features host Marc Cunningham’s conversation with Angela Iannetta, Senior Vice President of Alternative Risk Solutions at HUB Inernational, which took place at this year’s RIMS RiskWorld conference. Angela shares her thoughts on the ever-evolving landscape of the insurance industry—with a focus on alternative risk solutions and cross-border insurance. Join us as we discuss:The growth of captives and alternative risk markets in Canada and offshoreAdvancements in actuarial pricing and predictive modelingThe limitations of current data collection methods in the insurance industry
2024-09-0910 minBeyond the ClaimUnlocking Near Real-Time Disaster Insights with Synthetic Aperture RadarThis week, Wayne Brand, Head of Corporate Client Practice at Crawford & Company, speaks with Stephen Lathrope, Senior Vice President of Solutions at ICEYE, live from the RIMS RISKWORLD 2024. Stephen talks with us about Synthetic Aperture Radar (SAR) and how the technology is being harnessed in satellite constellations to revolutionize disaster risk assessment and management.Join us as we discuss:The benefits of SAR-generated imagery over optical imageryHow government agencies are utilizing SAR-equipped tech in their disaster responsesHow satellite data is enabling innovative risk management
2024-08-0612 minBeyond the ClaimEmpathy-Driven Case Management: Rethinking Approaches to Employee CareThis week, host Marc Cunningham speaks with Kara Sepulveda, Senior Corporate Risk & Insurance Manager at Lithia, whom he caught up with at RIMS RISKWORLD 2024. Kara shares her thoughts on employee care, industry misconceptions, and the strategic role of case management—particularly her commitment to proactive communication and continuous training in order to prevent client dissatisfaction and enhance relationships.Join us as we discuss:How proactive problem-solving from account managers positively impacts client retentionUsing field case managers early in an injury claim processThe role of personalization when engaging with injured employees
2024-07-0915 minBeyond the ClaimHow Pharmacy Benefit Management Shapes Healthcare OutcomesThis week features host Marc Cunningham’s conversation with Paul King (Chief Client Officer at myMatrixx), which took place at this year’s RIMS RISKWORLD2024 conference. Paul covers all things Pharmacy Benefit Management (PBM)—from implementation to challenges to benefits.Join us as we discuss:How clinical edits fit into the PBM processThe concept of benefit neutrality and treating whole-person healthUsing virtual healthcare platforms in managing conditions like COPD, asthma, and obesity
2024-05-2815 minBeyond the ClaimInside Medicare Reporting: Ensuring Compliance and Avoiding PenaltiesIf you’re a reporting entity, there’s a good chance you have October 11, 2024 circled on your calendars, as it’s when Medicare’s Section 111 becomes applicable following the effective date of December 2023. Naturally, questions remain for many regarding what effective compliance looks like—and when companies need to fully comply by. Given the hefty penalties that come along with the guidelines, most companies truly can’t afford to be left in the dark.This week, we’re joined by Suzanne Jordan, Compliance Manager at Broadspire, who helps break down Section 111 and demystifies the various dates, forms, processes, and acronyms c...
2024-04-2321 minSet-Aside Some Time: An MSPN PodcastEp. 41 Civil Money Penalties are Here!MSPN Podcast Committee Co-Chair Jennifer Shymanski is joined by Suzanne Jordan, Compliance Manager for Broadspire. Suzanne and Jennifer discuss the upcoming Civil Money Penalties for Section 111 Mandatory Insurer Reporting, and recap the recent January 2024 CMS Townhall updates regarding the penalties.
2024-02-2026 minBeyond the ClaimData, Tech, and People: A Balance for the Future of Insurance PartnershipsJust how valuable is the human touch? And how necessary is it? More and more, it seems like the winning recipe for success in the Risk & Claims Management industry involves harnessing cutting-edge trends and technology without making your clients or team members feel like they’re dealing with an organization run by analytics and machines. It’s a challenge—but also an opportunity. On today’s episode, we’re joined by Crystal Sanderson, National Director of Strategic Partnerships and Placement at McGriff Insurance. Crystal harnesses more than two decades in the insurance industry—as well as experiences in many differe...
2024-01-1819 minBeyond the ClaimNavigating the Program Marketplace: Insights from an Industry ExpertThe importance of partnerships and collaboration isn’t limited to product-driven spaces. In fact, they hold just as much weight in the program space. Making sure you work with top-of-the-line partners in mutually beneficial agreements can help build a strong brand across the high-competition program marketplace. But how are partnerships and M&As decided in the modern MGA environment?We’re joined by Brad Isaacson, Senior Vice President, Program Development at Amynta Group, who shares all things program — from new trends, best practices and success stories, Brad’s insights and experiences can help you shape a top-tier program with the...
2023-06-2719 minBeyond the ClaimThe Inner Workings: Balancing Risk and Growth in BusinessWith countless moving pieces, businesses function like extremely complex machines. But this doesn’t make one function more important than any other. So how do you address risk management while simultaneously fostering internal growth? And what metrics and systems can be put in place to accurately judge success and while also highlighting areas of weakness? Today we speak with Brian Riley, Associate Vice President at Compass Group Canada, a food facility service provider that serves countless industries including healthcare, sports, leisure, education and beyond. Brian dives into exactly how his team works to balance business and ensure each fu...
2023-06-1311 minBeyond the ClaimData Science and Analytics in Captive Insurance: A Growing TrendThe use of captives in industries such as the sharing and gig economies, as well as in unique risk areas such as cannabis and crypto, has become more prevalent due to the challenges faced by the commercial market in pricing and structuring insurance programs for these risks.Richard Cutcher, Founder at Captive Intelligence & Host of the Global Captive Podcast, says that in particular, captive owners in the gig economy require claims support, and Crawford plays an important role in this area. The popularity of cell captives is growing, with some large structures seeing members paying up to $20m...
2023-05-3013 min
Money ConsciousAn Expert Panel Explores Longevity Planning Services Available NowIn Money Conscious Episode 16: Experts on Longevity Planning Services Available Now, knowledgeable leaders from Raymond James and the Millstone Evans team update you on longevity planning – what it is and what it encompasses, including an overview of incredible tools available today. Included on the expert panel are Sacha Millstone, president of the Millstone Evans Group and podcast host, along with the firm’s Life Cycle Planning Specialist Toni Noto and, from Raymond James, Senior Longevity Planning Consultant Alaina Butler. The episode is hosted by Dave Singleton, who works with the team on the firm’s communications and is also...
2023-04-1934 minBeyond the ClaimThe Rise of the Accommodating WorkplaceWe’ve entered the era of the accommodating workplace. From telecommuting to ergonomics, recent changes in the status quo have made the workforce more welcoming to more people than ever before. And that’s good news for everyone.Today, we’re speaking with Matthew McCord, Senior Consultant at Job Accommodation Network, and Nesha Courtney, National Product Manager Advocacy, Biopsychosocial, Disability, and Return to Work Services at Broadspire, about what’s fueling the trend. Join us as we discuss:Why companies are investing in ergonomic modificationsThe COVID effect on accommodation in the workplaceHow legislation is impacting accommod
2023-02-2825 minBeyond the ClaimThe Challenges and Opportunities in the Insurance Space in Latin AmericaOffering products and services across Latin America is no small task. The region is massive and its languages and traditions just as varied. What works in one country may not work in another and even exact translations may be problematic because of cultural nuances. It’s an opportunity that Roberto McQuattie, President, Latin America at Crawford & Company, has learned to manage with finesse. A reluctant chip off the old block, Roberto followed in his father’s footsteps to insurance, but certainly did it his way and in ways his father likely could not have imagined. Join us as we dis...
2022-12-0630 minBeyond the ClaimA Journey to Becoming an Innovation OfficerAre you innovating? We all think we are, but is your company really committed to driving impact for clients, colleagues, and industry culture in the midst of a changing world? Is your company committed enough to hire somebody precisely to do that job?That’s exactly what Rachel Perry, Chief Innovation Officer, Commercial Risk North America at Aon, is here to do. The way Rachel sees it, you can’t have innovation if you’re not driving growth for the company, solving client problems, and growing right as a firm.Join us as we discuss:What a...
2022-11-0131 minBeyond the ClaimHow to Become a Claims Advocate at the Broker LevelAs a broker, you place a mind-boggling breadth of coverage in a lot of different industries. It’s a vast universe perfectly suited to a lifelong learner who wants to shape the future of brokerage.Hear our conversation with Donna MacConnell, SVP, Managing Director, Claims at IMA Financial Group, Inc.:Donna’s nonlinear career trajectory from psychology to SVPThe emerging theme of specialization in insuranceRespect for expertise and a call for DEI in the fieldMore information about Donna and today’s topics:LinkedIn Profile: https://www.linkedin.com/in/donna...
2022-04-1426 minBeyond the ClaimWhy Trucking Claims Are Seeing Record Payouts w/ Tom McLaughlinOnce, it was medicine that saw high volumes of claims, being seen as deep pockets.Now, it’s trucking.But like any other claim, with the proper preparation and mitigation, you can avoid the high payouts.So says today’s guest, Tom McLaughlin, Senior Dirertor of Risk Management and Claims at TFI International, who joins the show to cover the fast-paced world of trucking claims.Join us as we discuss:Why payouts are reaching record highs in the trucking industryWhy transparency is the key to handling overzealous plaintiffsThe future of trucking and...
2022-04-0629 minBeyond the ClaimTPA vs Corporate: How Do They Stack Up w/ Jaclyn ChapmanA career can take you to many new and unexpected places.With a field as diverse as claims management, moving from one area to another can be daunting.But if you’re thinking of exploring other facets of the industry, it helps to know what other veteran adjusters have learned along their storied — though not necessarily linear — career paths.And today’s guest, Jaclyn Chapman, Senior Global Claims Manager at Primo Water Corporation and former med student, knows a little something about career transitions. She joined the show to share the insights she’s picked up along the way.
2022-03-2327 minBeyond the ClaimHandling Claims in the Retail Space: What's Changed and What Needs to Change w/ Jenny NovoaHandling claims in retail throughout the COVID-19 pandemic has been a huge undertaking. But when you add cultural differences and differing laws into the mix, it can become very challenging very quickly.We speak with Jenny Novoa, Sr. Director of Risk Management & Safety, about how retail has changed — partly shifting online, the status of diversity in the workplace, and what to expect in 2022.Join us as we discuss:How responsibilities of risk managers have changed throughout the pandemicUnderstanding the dramatic decrease in claims & what to expect in 2022the importance of diversity & inclusion in companies
2022-03-0930 minBeyond the ClaimWhat Companies Get Wrong About Return-to-Work w/ Darren CartwrightWhen someone has an illness or an injury, we tend to tell them to take all the time they need… except when it’s a work-related injury.Then, most companies rush to get a modified work program in place — and this inconsistency can be a costly mistake.In today’s show, guest Darren Cartwright, Claims Consulting Practice Leader at Woodruff Sawyer, explains how companies can avoid this costly — and even illegal — mistake.Join us as we discuss:Why treating various disabilities differently is a huge errorHow companies can improve their leave-of-absence policiesHow to remove th...
2022-02-2327 min
The Litigation Management PodcastEp12: Building the Best TPA Litigation Management ProgramEp12: Building the Best TPA Litigation Management Program See how Broadspire, one of the nation’s largest and most successful third-party administrators (TPA), utilizes CaseGlide to enhance their data-driven litigation management program. In this episode of the Litigation Management Podcast, we interview Michael Becker, Chief Client Officer at Broadspire. Mike discusses the litigation management challenges their … Ep12: Building the Best TPA Litigation Management Program Read More
2022-02-1625 minBeyond the ClaimThere’s No ‘Right Path’ to Claims w/ Simon CamajWhen it comes to a career in claims, you need to be a translator.You need to clearly articulate complex topics to people who may be unfamiliar — often during stressful times.And the only way that's possible is when you start with listening.For today’s guest, Simon Camaj, LAD and Voluntary Benefits National Practice Leader at Mercer, that comes naturally. Simon’s non-traditional career journey to claims has taught him the universal value of making sure one’s mission — no matter what the role — is never lost in translation.Join us as we discuss:The universa...
2022-02-0923 minBeyond the ClaimHow Well Does Your Organization Respond to Behavioral Health? w/ Terry SmithIt’s a cliché at this point to note the silver linings of COVID-19…But if you’re in the claims management space, there is one upside that is hard to deny:Employers are finally understanding why mental health matters — both for their bottom line and their concern for employee well-being.Today’s guest, Terry Smith, First Vice President at American Benefits Consulting, is one of the pioneers of the Modified Duty and Return-to-Work movements. He joins the show to discuss the evolution of employer attitudes towards mental health.In this episode, we discuss:The history of...
2022-01-2624 minBeyond the ClaimSpecialists or Generalists: Which Talent Should You Focus On? w/ Pat HildtWould you rather have somebody working for you who is really skilled in one area or acceptable in a number of different areas? Beyond that, what are the long-term benefits, both from a cost perspective, but also in terms of customer retention and team culture, of having specialists and generalists on your team?On this episode of Beyond the Claim, we talk with Pat Hildt. Pat, the Regional Claim Manager for the US, Canada, & Global Operations of Uber, had a lot to say about how she’s building her team to stay competitive, nimble, and efficient, and the role th...
2022-01-1325 minBeyond the ClaimHow To Re-Insert the Human Element Back Into Claims w/ Trecia SigleIt can be scary and overwhelming for an injured person going through workers’ compensation for the first time. And, while the adversarial relationship that can be inherent in the insurance process has steered the industry as a whole away from the humanitarian piece, our guest is here to remind us just how important advocacy is.We speak with Trecia Sigle, VP Enterprise TPA and Multinational Claim at CNA, about demystifying insurance, advocating for injured parties, and advocacy ideas for the future.In this episode, we discuss:Defining advocacy & demystifying the insurance processThe limits of employer co...
2021-12-2922 minBeyond the ClaimUnpacking the Public Entity Claims World w/ Carson SavilleHave you ever wondered how cities get insured?Or maybe you’ve dealt with writing some public entities, but you want to expand?Well, if you want answers, today’s guest has got you covered.In this episode, Carson Saville, Vice President at Saville Public Entity, offers expertise in this area to agents across the country.We discuss:What falls under the category of “public entity”How public entities get insured — and how his organization helps agents do itThe changes he’s seeing and his predictions for the future of public entity underwriting...
2021-12-1522 minBeyond the ClaimWhat to do about the Financial Stress Impacting your Employees and Claims w/ Erika WassermanIf an employee is out for a while with an illness or is distracted by a messy divorce…You’d want them to feel safe sharing — especially if it’s affecting their job — right?Financial struggles can have an equally enormous impact on anyone’s life, but it’s something most of us get too squeamish to discuss.That needs to change. Your employees deserve empathy — and if they don’t feel safe discussing finances, it could hurt your bottom line.Today’s guest, Erika Wasserman, Financial Therapist at Your Financial Therapist, is one of the pioneers of Financia...
2021-12-0131 minBeyond the ClaimLeading with Analytics w/ Dennis TierneyThe pandemic has shown us that you have to lead with analytics.Even before COVID, analytics were around, but they seemed like something that sat in the backseat. They can't stay there. Analytics have to drive your claims department.And as newer and better models and algorithms emerge, our industry can look deeper and deeper into the ways that technology can advance our work.Dennis Tierney, National Director of Workers Compensation Claims at Marsh, joins the show to discuss using analytics to prioritize the right claims.In this episode, we discuss:How the pandemic has...
2021-11-1120 minBeyond the ClaimWorkers’ Compensation in the Pandemic & Beyond w/ Theresa ClarkeWhere would you expect to find a loss prevention officer bitten by a snake hidden in a shoplifter’s purse?Filing for workers’ compensation, of course.If you thought insurance was boring, then there are millions of similar stories that beg to differ.But when they’re not dealing with claims snatched from a Guy Ritchie script, the professionals in Workers’ Compensation are doing vital work to ensure employees get back to their feet and back to work.Just ask today’s guest, Theresa Clarke, Manager of Workers’ Compensation at Advocate Aurora Health, where she and her team hav...
2021-11-0323 minBeyond the ClaimThe Past, Present & Future Challenges in Workers’ Comp w/ Joe PadudaThe pandemic had a profound impact on workers compensation. Because of COVID, workers’ comp had to revolutionize how it addressed claim intake, claim triage, claim reporting, claim qualification, and medical management virtually overnight. And it’s still changing. Partially due to covid, but also a variety of other factors. In fact, the future of workers’ comp remains unwritten. Joe Paduda, Principal of Health Strategy Associates, joins the show to discuss how workers’ comp has changed and how it may continue to evolve into the future. In this episode, we discuss: - The effect opioids have had on claims cost...
2021-10-2025 minBeyond the ClaimIntroducing: Beyond the ClaimIf you are in the claims management space and yearning for a deeper understanding of the field — and meaningful connection with others in your industry — beyond the cookie-cutter content you’re used to… Well, you’re not alone. Luckily, you’ve come to the right place. In this inaugural episode, Marc Cunningham, Chief Sales & Marketing Officer at Broadspire, introduces Beyond the Claim, a new podcast for strategic thinkers who aren’t afraid to think outside the box. In this episode, we discuss: - Why we created a podcast - What to expect in upcoming episodes - The type...
2021-10-1907 min
Deconstructing CompDanielle Lisenbey: We Need Engineers in Workers' Comp!Send us a textYvonne and Rafael catch up with Danielle Lisenbey, President of Medrisk. In this episode, she talks about the laughs she gets from watching her 2 year old grandson try to fit into his "Papa's shoes"; what it has been like to transition from Broadspire to Medrisk during the pandemic; how she got into the workers' comp industry; how she developed her affinity for adjusters and nurse case managers; why engineers should consider a career in our industry; how she thinks the new generations can help move the needle forward in workers' comp; how she...
2021-08-0339 min
Global Captive PodcastGCP Short: Managing claims for captive legacy portfoliosIn this GCP Short, produced in collaboration with Friends of the Podcast and legacy specialists R&Q, Richard is joined by Mark Hoehn, Claims Manager within the Insurance Services Division at R&Q, and David Landrum, Vice President - National Construction & Program Business Practice Leader, at Broadspire Services, a Crawford Company.
The trio discuss the management of claims for captive legacy portfolios, explaining who ultimately bears responsibility and control after a sale or transfer, some best practices to follow and in what circumstances the original captive parent may still provide some input.
For more information on Friends of the Podcast...
2021-07-1116 min
Growth Marketing CampHow a Small Marketing Team Can Power An Enterprise BrandChris Stephenson’s small but mighty marketing team at Broadspire regularly produces quality content, stays in touch with what’s happening on the sales frontlines, and leverages performance marketing tactics to find gains in their everyday efforts. It’s a lot to ask of a little crew, but in this episode, Chris unpacks how they get it all done with smiles on their faces.
2021-05-2434 min
TOA StorytellersBroadspire: Johnny AcostaTodd Olivas, John Castro and Rick Castro interview Johnny J. Acosta Team Manager, California Service Center, Workers' Compensation Claims at Broadspire, 99 Cents Only Stores.
2019-10-011h 14
Uber Partner PodcastPartner Podcast |90| Your questions answered in this week’s podcastTune in to hear about our Iftar meals for drivers, JUMP bikes launching in London, new product updates and we’ll also be answering some of your more frequently asked questions.
Deliver for UberEATS: vwww.uber.com/deliver
AXA Blog: www.uber.com/en-GB/drive/insurance
AXA Contact Details: uber@broadspire.eu
2019-05-1619 min
Uber Partner PodcastPartner Podcast |80| Rider App 101 & December DemandIn this week’s podcast, take a closer look at how the rider app works and learn about some of the features that are available on and off the road.
AXA Partner Protection Contact Details:
Email - uber@broadspire.eu
Call - +44 1908 300 499
2018-12-0512 min
Uber Partner PodcastPartner Podcast |73|Meet the team: IonaIn this week’s podcast, we’re chatting with Greenlight Hub Team Lead, Iona Hendry, about her role and what she does to support you when you’re on and off the road.
How to contact AXA Partner Protection
Email - uber@broadspire.eu
Call - +44 1908 300 499
2018-10-1912 min