Shows
PMP Industry InsidersEpisode 238: Insider Look: A PMP Shares His Journey to $3M & Peer Group TakeawaysJustice Pest Control Owner Caleb Cunningham shares his 13-year journey from working in a cubical to buying a one-man pest control route to building a $3 million company. He talks with Dan and Donnie about what held him back for his first decade in business and how he has scaled since with help from outside resources, including peer groups.
Guest: Caleb Cunningham, Owner, Justice Pest Services
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-08-1436 min
PMP Industry InsidersEpisode 237: Turnaround Tactics: Fix Your Team’s Deadline Problems for GoodIf your team isn't executing as well as you'd like, this episode is for you. Dan and Donnie dissect reasons your people may be blowing deadlines and share strategies for improving communications and turning things around.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-08-0741 min
PMP Industry InsidersEpisode 236: How to Grow a Pest Company Through FintechThis week, Jacob Olins, SVP & GM of Fintech for WorkWave, joins Dan and Donnie this week to discuss trends in financial services available through pest and lawn software providers and how they can help you grow your business. They touch on consumer financing, fleet cards, credit card surcharges and more capabilities on the horizon.
Guest: Jacob Olins, SVP & GM, Fintech, WorkWave
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-07-3139 min
PMP Industry InsidersEpisode 235: How to Establish a Legal, Effective AI PolicyArtificial intelligence is changing the way we do business, but it's still the Wild West. This week Dan and Donnie welcome Bennett Borden, CEO of Clarion AI Partners, who shares his expertise as an AI lawyer and data scientist. He covers how to responsibly implement policies for using AI — which he calls the most transformative technology since electricity — in pest and lawn companies.
Guest: Bennett Bordon, CEO, Clarion AI Partners
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-07-2442 min
PMP Industry InsidersEpisode 234: OBBBA: Operational & Tax Impacts for PMPsThe One Big Beautiful Bill Act was signed into law on July 4. This week on PMP Industry Insiders, Dan and Donnie discuss what the tax and operational impacts will be for pest control companies and their owners.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-07-1737 min
PMP Industry InsidersEpisode 233: Opportunities & Challenges for Pest Control Firms TodayAllie Allen, BCE, CAE, VP of Membership and Certifications for National Pest Management Association, joins Dan and Donnie this week. She shares takeaways from the recent Executive Leadership Forum, where industry leaders discussed challenges and opportunities related to workforce development, regulatory challenges, the economy and insurance.
Guest: Allie Allen, BCE, CAE, VP of Membership & Certification, National Pest Management Association
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-07-1041 min
PMP Industry InsidersEpisode 232: From Authority to Ownership: Leadership from the Trenches
In this episode, Dan and Donnie tap into their experiences as owners and managers to share their thoughts on the importance of effective leadership and how to be a good leader. Tune in for their perspectives on what it takes to positively transform your company culture through leadership in the pest and lawn industry.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-06-2641 min
PMP Industry InsidersEpisode 230: Untapped Talent: How a VA Can Help You GrowThis week Seth Watson joins Dan and Donnie to share what it takes to successfully incorporate virtual assistants into pest control operations. As the owner of Arete Pest Control and Focus Virtual Assistants, Seth shares first-hand lessons learned, common pitfalls and details about costs, communication strategies, legalities and more.
Guest: Seth Watson, Owner, Arete Pest Control and Focus Virtual Assistants
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-06-1241 min
PMP Industry InsidersEpisode 229: What’s Trending in Commercial Insurance?PestSure's Todd Burke joins Dan and Donnie this week to give an update on the commercial insurance market. He covers various challenges, including auto insurance difficulties, the rise in private equity-funded claims and adequate umbrella coverage limits, and provides recommendations for pest business owners regarding insurance coverage.
Guest: Todd Burke, COO, PestSure
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-06-0546 min
PMP Industry InsidersEpisode 228: The Ideal Branch Size for Pest ControlThis week, Dan and Donnie debate the ideal branch size for a pest control company. Is it better to operate several smaller branches or one multi-million location? They explore the pros and cons of smaller offices, larger locations and a hybrid model with satellites.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-05-2933 min
PMP Industry InsidersEpisode 227: QualityPro: Taking Your Company to the Next LevelTom Jarzynka, VP of Technical & Training for Massey Services, joins Dan and Donnie this week to share his journey in the pest control industry and talk about credentials. As a member of NPMA's QualityPro board, Tom shares what it takes to become accredited, how it helps pest control companies in practical terms and what's coming down the pike for the program.
Guest: Tom Jarzynka, Vice President of Technical & Training, Massey Services
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-05-2240 min
PMP Industry InsidersEpisode 226: Cybersecurity in Pest & Lawn: Real Threats, Real SolutionsThis week Dan and Donnie discuss the prevalence of cyber attacks on small businesses. They cover common threats (phishing scams, ransomware attacks and data breaches), first-hand experiences and real-world case studies. Finally, they share several strategies for protecting your company from cyber attacks to avoid costly consequences.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-05-1537 min
PMP Industry InsidersEpisode 225: Are You Recession-Ready? Prepare Your Pest & Lawn Business for a SlowdownThis week, Dan and Donnie discuss the potential for a lasting economic slowdown and the impact it would have on pest control and lawn care businesses, including customer price sensitivity and increased cancels. They also share strategies for increasing revenue, reducing costs and handling marketing during uncertain times.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-05-0841 min
PMP Industry InsidersEpisode 224: Triangle & Voice for Pest: A Field ReportVoice for Pest's Director of Business Development Raymond Kidwell joins the show to discuss the recent implementation of a new phone system at Donnie's company, Triangle Home Services. They cover Donnie's initial concerns, highlight the benefits of the system, including enhanced efficiency and reporting features, and discuss the AI capabilities Donnie is most excited about.
Guest: Raymond Kidwell, Director of Business Development, Voice for Pest
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-05-0138 min
PMP Industry InsidersEpisode 223: Passing the Torch: Part 3This week, Dan and Donnie continue the family business series with Mikey & Mandy Nolen, the father-daughter team who operate Nozzle Nolen in West Palm Beach, Fla. They cover how the company is transitioning to a new generation of leadership, including Mickey's philosophy of "getting out of the way without going away."
Guests: Mickey Nolen & Mandy Nolen, Nozzle Nolen Pest Solutions
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-04-2438 min
PMP Industry InsidersEpisode 222: Are AI CSRs Really Here? An Implementation Q&AWhat if you had a CSR who could answer after-hours calls, schedule service and respond to questions 24/7/365? On this episode, Ka Tsu of Avoca AI joins Dan and Donnie to discuss an AI call center and customer service platform. Tune in to hear a Q&A about the benefits and challenges of implementing AI CSRs in pest control.
Guest: Ka Tsu, Sales & Partnership Lead, Avoca AI
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-04-1738 min
PMP Industry InsidersEpisode 221: Tariff-Proof Your Pest Business: What To Do Right NowIn this early-release episode, Dan and Donnie react to the Trump administration's sweeping tariff announcement. They cover potential consequences for the pest and lawn industries, share best practices for weathering an economic jolt and offer advice for owners experiencing uncertainty.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-04-0841 min
PMP Industry InsidersEpisode 220: Why Accurate Reports + Actionable Data = SuccessIn this episode, Dan and Donnie discuss what you need to do month in and month out to create accurate financial statements so you can take meaningful action in your business. Donnie offers a glimpse into the numbers he uses to run Triangle Pest Control, and Dan shares an accountant's perspective and tools he recommends.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-04-0337 min
PMP Industry InsidersEpisode 219: Creating Cohesion: The Power of a Singular VisionIn this episode, Dan and Donnie dig into the challenges of managing growth and keeping your team on the same page as your pest or lawn company scales and becomes more complicated. They share their experiences and strategies for overcoming growth-related obstacles, and why having a strong vision is essential.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-03-2735 min
PMP Industry InsidersEpisode 218: Evolving With Your Business: An Entrepreneur's Journey
On this episode, Dan and Donnie welcome Bryan Clayton, CEO and co-founder of GreenPal, an online marketplace that connects homeowners with lawn mowing professionals. He walks through his journey from mowing lawns to scaling and selling a $10 million landscaping company to founding an "Uber for lawn care," and he shares advice for growing as an entrepreneur along the way.
Guest: Bryan Clayton, CEO and Co-Founder, GreenPal
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-03-2038 min
PMP Industry InsidersEpisode 217: Taxes 101: Make Better Decisions & Save Money
Understanding taxes empowers you to make informed decisions and ultimately saves you money. But many successful business people don't really understand their taxes. In this episode, Dan and Donnie delve into tax-related topics, including individual taxes, capital gains, business income, deductions and the executive order on tax credits.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-03-1330 min
PMP Industry InsidersEpisode 216: Marketing, Sales & More: The Agent AI Playbook for Service Business OwnersWhat if you could eliminate all your repetitive administrative tasks? In this episode, Dan and Donnie discuss the potential for leveraging "agent AI" technology in your pest control business. Donnie also walks through a software demo and shares how to begin creating an AI personal assistant so you can make better use of your time.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-03-0639 min
PMP Industry InsidersEpisode 215: A Top 100 Turnaround: The Bugman's Brian Olson ReturnsThe Bugman's Brian Olson joins Dan and Donnie to share how he turned around his Top 100 pest control business after struggling to achieve growth and profit goals. He shares the lessons he's learned by getting laser focused on KPIs in pursuit of becoming a customer- and team-centric firm with 80 percent recurring revenue.
Guest: Brian Olson, President/CEO, The Bugman
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-02-2741 min
PMP Industry InsidersEpisode 214: 4 Pest Industry Trends for 2025This week Dan and Donnie check in with David Billingsly, a consultant with The Billingsly Group and the facilitator of the PMP Industry Insiders Peer Groups. David covers four trends he's seeing among companies in the peer groups and how to apply them to your business to get better in 2025.
Guest: David Billingsly, The Billingsly Group & PMP Industry Insiders Peer Groups
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-02-2041 min
PMP Industry InsidersEpisode 210: Passing the Torch: Part 1On this episode, Dan and Donnie welcome the leaders of Getem Services, a 103-year-old, fourth-generation family pest control business. Charlie Church, owner and president, and his children Chaz Church, VP of operations, and Carley Church, marketing and HR manager, discuss how they're working toward a smooth transition to the next generation of ownership.
Guests: Charlie Church, Chaz Church & Carley Church, Getem Services
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-01-2339 min
PMP Industry InsidersEpisode 209: The Long Game: Mastering Exit Planning for Your BusinessOn this week's episode, Donnie and Dan discuss the importance of long-term exit planning for your company. They cover common exit strategies for pest and lawn care business owners and emphasize the need for clear financial goals and contingency plans in case of unexpected events.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-01-1638 min
PMP Industry InsidersEpisode 208: Recapping 2024 & Forecasting 2025
On this week's episode, Dan and Donnie review the industry's track record in 2024 and share their predictions for 2025. Tune in to hear them discuss economic news, pest- and lawn-specific trends, technology, M&A and more.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2025-01-0946 min
PMP Industry InsidersEpisode 206: How to Make Money with AI in Pest ControlThis week, Dan and Donnie welcome Sellify AI Founder Thomas Lundberg to the show to discuss the benefits of selling pest control with AI via text message. They cover his background in the industry, growth potential and use cases for the product, including upselling, cross-selling, setting appointments and winbacks.
Guest: Thomas Lundberg, Founder, Sellify AI
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-12-1935 min
PMP Industry InsidersEpisode 205: 60 Years of Growth: Lessons from Arrow’s LeadersIn this episode, Dan and Donnie welcome Emily Thomas Kendrick and Tim Pollard of Arrow Exterminators back to the show. They discuss their approach to keeping a small company feel even as they exceed $400 million in revenue, why and how they choose an annual theme and what's in their growth plans for 2025 and beyond.
Guests: Emily Thomas Kendrick, CEO, and Tim Pollard, President & COO, Arrow Exterminators
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-12-1247 min
PMP Industry InsidersEpisode 204: A Sit-Down with NPMA President Faye GoldenThis week Dan and Donnie welcome Faye Golden, new National Pest Management Association president, to the podcast. She shares her goals and initiatives, including a new individual certification program, how she plans to share the "hidden secret" of pest control careers and pressing regulatory issues.
Guest: Faye Golden, Director of Government Affairs, Cook's Pest Control & President, NPMA
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-12-0537 min
PMP Industry InsidersEpisode 202: 2024 Election: What It Means for Pest & Lawn BusinessesThis week, Dan and Donnie are breaking down the outcome of the 2024 election. They analyze how the results will affect the pest and lawn industries in key areas, including taxes, labor and inflation, and they emphasize the importance of focusing on business fundamentals.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-11-1439 min
PMP Industry InsidersEpisode 200: Top Insights from 200 EpisodesThis week Dan and Donnie celebrate and reflect on more than four years and 200 episodes of the podcast! They cover how the podcast got started; their favorite guests, shows and topics; and the lessons they've learned from the show and implemented in their own businesses.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-10-3141 min
PMP Industry InsidersEpisode 199: The Critical Role of Due Diligence in Pest Control M&AOn this episode, Donnie and Dan discuss the intricacies of the due diligence process in pest and lawn mergers and acquisitions. They explore the perspectives of both buyers and sellers and review the three major work streams in due diligence: legal, operational and financial.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-10-2445 min
PMP Industry InsidersEpisode 198: Q&A: Listener MailbagOn this episode, Donnie and Dan walk through answers to recent questions they've received from podcast listeners. Topics include tracking your critical number, how to develop your leadership skills, the best business advice they've ever received, customer service training and more.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-10-1744 min
PMP Industry InsidersEpisode 197: End-of-Season Wrap-UpWith the busy season behind us, Dan and Donnie dive into the state of the market. From economic factors like inflation and interest rates to industry-specific trends, they break it all down and give you the insights you need to finish the year strong.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-10-1040 min
PMP Industry InsidersEpisode 196: Turning Around a Pest Control BusinessOn this episode, Dan and Donnie welcome Steve Durham, former owner of EnviroCon Pest in Tomball, Texas. He explains how he successfully transformed his company by moving to a recurring revenue model. Steve talks about the discipline required to get away from one-time work, move to auto billing, transition to triennial service — and ultimately exit.
Guests: Steve Durham, former owner, EnviroCon Pest
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-10-0339 min
PMP Industry InsidersEpisode 195: PestWorld 2024 Preview
On this episode, NPMA's CEO Dominique Stumpf joins Dan and Donnie to discuss what's new at the association and what PMPs can expect from PestWorld 2024. Highlights include a nearly sold out exhibit hall, an improved first-timers experience, a new initiative called NPMA Basecamp, featuring fireside chats and opportunities for attendees to learn and engage with leaders, and more.
Guest: Dominique Stumpf, CEO, National Pest Management Association
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-09-2629 min
PMP Industry InsidersEpisode 194: How to Fuel Growth by Reducing TaxesOn this episode, Dan and Donnie discuss smart strategies pest control operators can use to fund their growth by reducing taxes. They cover tax rate basics, accelerated depreciation, the importance of tax planning and other tactics for reinvesting tax savings into your business to scale and improve the value of your business long-term.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-09-1930 min
PMP Industry InsidersEpisode 193: The Blueprint for a Dream WorkplaceTrent and Amanda Ragar, owners of Natural State Pest & Lawn in Lowell, Ark., join Dan and Donnie to discuss their efforts to build a great workplace, including programs they use and activities they do to foster employee engagement. Natural State was recently named to PCT's 2024 Best Places to Work rankings in the medium employer category.
Guest: Trent & Amanda Ragar, Owners, Natural State Pest & Lawn
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-09-1241 min
PMP Industry InsidersEpisode 190: Journey of a Pest Control CEOOn this episode, Certus Pest CEO Dave Bradford joins Dan and Donnie. He shares insights on the importance of employee and customer retention, data visibility and long-term value creation. They also cover growth opportunities for Certus and the company's unique approach to evaluating branch performance.
Guest: Dave Bradford, CEO, Certus Pest
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-08-2244 min
PMP Industry InsidersEpisode 189: Meta Marketing: What Makes a Great Facebook & Instagram Ad?James Szojka, co-founder of Yard Dawgs in Calgary, Alberta, joins Dan and Donnie to share his experiences and strategies for using social media ads to market his lawn care company, emphasizing the importance of tracking lead sources and continuously testing and optimizing ads. He covers the difference between ads on Facebook and Instagram compared with Google, how to approach lawn care vs. pest control and much more.
Guest: James Szojka, co-founder of Yard Dawgs in Calgary, Alberta
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-08-1543 min
PMP Industry InsidersEpisode 188: When Private Equity Comes Calling: Navigating the PE Acquisition ProcessAs a pest or lawn business owner, it can be exciting to get your first call from a private equity firm. But it also raises many questions. Why are they contacting you now? How should you handle the call? Should you even take it? On this episode, Dan and Donnie answer these questions and other things to consider about partnering with private equity.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-08-0839 min
PMP Industry InsidersEpisode 187: Revolutionizing Search for Businesses: What You Need to Know About Search GPTOn this episode, Dan and Donnie explore the impact of AI-powered search engines on pest and lawn businesses. They discuss the shift from optimizing for search engines to focusing on user intent, emphasizing the importance of natural language processing and conversational AI integration.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-08-0139 min
PMP Industry InsidersEpisode 186: The Power of One: Harnessing the 'One Number' to Drive Business GrowthOn this episode, Dan and Donnie dive into Donnie's efforts to boil down team members' effectiveness to a single metric. Inspired by his experience as a pilot, Donnie shares how he is evaluating critical results to communicate clearly and ensure quality and excellence at Triangle Home Services.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-07-2528 min
PMP Industry InsidersEpisode 185: 8 Critical Factors for Profitability in Pest & Businesses
Description: On this episode, Dan and Donnie share eight factors that can help you create a sustainable, thriving pest or lawn business and achieve a healthy bottom line. Dan details a list of useful operational ratios and gives an accountant's view on them, while Donnie gives an operator's perspective.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-07-1841 min
PMP Industry InsidersEpisode 184: GPT-4o: Unleashing Its Power for Your Business
On this episode, Dan and Donnie review GPT-4o — OpenAI's latest artificial intelligence model. They cover how the algorithm is different from previous models, why that matters and how you can use it in your pest or lawn business. Donnie also demonstrates how to use it for data analysis, so be sure to check out the video version of this episode at youtube.com/@pmpindustryinsiders.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-07-1129 min
PMP Industry InsidersEpisode 181 - 6 Keys to Customer-Centric Innovation
On this episode, Dan and Donnie welcome Dr. Cassie Krejci Ph.D., Head of Science & Innovation, North America, for Rentokil Initial — better known as the Bug Doc. She updates us on Rentokil's new North American Innovation Center, details her six points of customer innovation and shares four ways she leverages social media to raise the profile of the pest control industry.
Guest: Dr. Cassie Krejci, Ph.D., BCE, Head of Science & Innovation, North America, Rentokil Initial
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-06-1339 min
PMP Industry InsidersEpisode 180: Google AI Overview: The Next Frontier of Digital MarketingOn this episode, Dan and Donnie break down Google's new AI-powered tool, formerly known as Google SGE. They cover why the search giant is rolling it out, how it works and what you need to know about it to market your pest control or lawn care company more effectively.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-06-0640 min
PMP Industry InsidersEpisode 178: Protecting the Future of Pest ManagementJD Darr, Director of Legislative and Regulatory Affairs for the National Pest Management Association, joins Dan and Donnie on this episode to share the legislative and regulatory issues on NPMA members’ minds. He also covers the importance of using your voice to influence public policy and what you can expect when you attend a Legislative Day event.
Guests: JD Darr, Director, Legislative and Regulatory Affairs, National Pest Management Association
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-05-2343 min
PMP Industry InsidersEpisode 177: What To Do About Distracted DrivingDistracted driving is on the rise, driving up auto insurance claims and increasing exposure for pest control companies. PestSure's Director of Safety Linda Midyett joins Dan and Donnie to discuss the problem and the most important things PMPs can do to fix it and control costs.
Guests: Linda Midyett, Director of Safety, PestSure
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-05-1641 min
PMP Industry InsidersEpisode 176: Optimizing Your Taxes as a PMP
On the heels of tax season, Dan Gordon & Donnie Shelton review common questions pest control company owners have about optimizing their taxes. They discuss filing extensions, avoiding penalties, tracking expenses and claiming tax credits, among other FAQs.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-05-0940 min
PMP Industry InsidersEpisode 175: Rentokil's Leaders Talk Growth Strategy
Join Dan and Donnie as they welcome Rentokil's John Myers and Brad Paulsen to the podcast. John shares the leadership lessons he's learned during Rentokil's period of explosive growth, Brad discusses the firm's The Right Way 2 Growth Plan, plus they cover the Terminix integration, M&A prospects, and much more.
Guests: John Myers, CEO of U.S. Pest Control, & Brad Paulsen, CEO of North America, Rentokil
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-05-0249 min
PMP Industry InsidersEpisode 174: Lawn Care Issues UpdateOn this episode, Dan and Donnie welcome back Andrew Bray, senior vice president of government relations & membership for the National Association of Landscape Professionals, to discuss top-of-mind issues on the lawn care side of the business. They cover the Farm Bill's significance, state preemption of local pesticide laws, election year scenarios, overtime pay and other regulatory concerns.
Guest: Andrew Bray, Senior Vice President, Government Relations & Membership, National Association of Landscape Professionals
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-04-2545 min
PMP Industry InsidersEpisode 173: Optimize Your Organizational Health with Patrick LencioniJoin Dan and Donnie for an energizing episode with best-selling author Patrick Lencioni, the mastermind behind "The 5 Dysfunctions of a Team" and "The Advantage." They dive into the dysfunctions, three three essential traits of exceptional team players and how to get more out of meetings. Patrick also shares details about his latest book and concept, "The 6 Types of Working Genius."
Guest: Patrick Lencioni, best-selling author & founder of The Table Group
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-04-1850 min
PMP Industry InsidersEpisode 172: The Economy Here & Now
On this episode, Dan and Donnie review some of their recent predictions about the economy and whether or not they were correct. They also cover economic positives and negatives, trends to consider in the near term, and tips for pest and lawn companies.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-04-1143 min
PMP Industry InsidersEpisode 170: Say THIS, Not THAT: Mastering Customer Phone CallsIn this episode, Margaret Garcia, president of Grit PPO, joins Dan and Donnie to share her expertise in pest control customer service. She covers how to take control of a phone call, the importance of tone, words to avoid, what to say instead, why call scripts work and more.
Guest: Margaret Garcia, President, Grit PPO
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-03-2835 min
PMP Industry InsidersEpisode 169: From Zero to $100 Million+
Hawx Pest Control Co-founder Matt Mehr walks Dan and Donnie through how he and his partners have built a nine-figure enterprise from scratch. He discusses how his door-to-door business has evolved using data and proprietary technology, what it's like to get a private equity infusion and key metrics they're focusing on to continue to scale up.
Guest: Matt Mehr, Co-founder, Hawx Pest Control
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-03-2145 min
PMP Industry InsidersEpisode 168: Customer Reviews: Do's & Don'tsIn this episode, Dan and Donnie cover why online reviews are so critical in the pest control and lawn care industry and what you can do to up your review game. They go into the psychology of consumer reviews, Google's policies, how to get more reviews and tactics to avoid.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-03-1442 min
PMP Industry InsidersEpisode 167: Is Work From Home Dead?
On this episode, Dan and Donnie ask whether there is still a place for allowing some staff to work from home in the service industry. They discuss the effect on productivity, culture, communication and client relationships, and they brainstorm ways to mitigate the downsides of WFH.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-03-0738 min
PMP Industry InsidersEpisode 166: Q&A with an AI ExpertDan & Donnie quiz AI consultant Andrew Louder about implementing AI in your business. They cover writing effective prompts, AI tools to consider and potential opportunities for the pest management industry, including marketing, operations and beyond.
Guest: Andrew Louder, Founder, Louder Co.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-02-2942 min
PMP Industry InsidersEpisode 165: How To Be Better Than Average In Pest & LawnIn response to a social media post debating the importance of understanding industry averages, Dan and Donnie discuss the power of benchmarking. They delve into the concept of leadership capital, goal setting and using benchmarks as a starting point to become a better-than-average pest control or lawn care company.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-02-2241 min
PMP Industry InsidersEpisode 164: The Single Biggest Marketing Mistake & How to Avoid ItOn this episode, Dan and Donnie delve into the importance of nailing your marketing messaging. They cover how to improve your positioning in the marketplace and why you must differentiate your company from the competition.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-02-1538 min
PMP Industry InsidersEpisode 162: Get the Most Out of a Selling TechnicianVeteran sales consultant Patrick Quigley joins Dan and Donnie to discuss how to develop selling technicians. He covers different types of techs and salespeople, the concept of "drop-dead pests" and steps to take to cultivate technicians who sell in your company.
Guests: Patrick Quigley, president of Sales Training by Design
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-02-0140 min
PMP Industry InsidersEpisode 161: Signs You Might Need a Culture Change
What is company culture? How do you know if yours is effective or ineffective? On this episode, Dan and Donnie discuss how they think about culture in pest control and lawn care companies and how to approach a culture change if you need one.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-01-2548 min
PMP Industry InsidersEpisode 160: Reviewing '23, Planning for '24
Description: On this episode, Dan and Donnie reflect on 2023 from an economic and trend standpoint. They cover the Pest Index, the Rollins Q3 earnings call, marketing, M&A, and they look ahead to 2024 and beyond.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-01-1840 min
PMP Industry InsidersEpisode 159: Home Service Industry Roll Ups & What It Means for You
On this episode, Dan and Donnie discuss the status of private equity firms rolling up companies in the pest control, lawn care and home services industries. They cover why it's happening, how it's different from other roll ups in the past and the end game for these firms.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2024-01-1142 min
PMP Industry InsidersEpisode 156 - 9 Levers to Control Labor Costs
On this episode, Dan reviews an exclusive labor inflation study he conducted and wrote about for Pest Management Professional magazine's December 2023 cover story. Then, he and Donnie discuss tactics you can implement to reduce turnover and create a positive, productive work environment for your team members.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2023-12-1448 minPMP Industry InsidersEpisode 155: How to Leverage AI in 2024On this episode, Dan and Donnie revisit the rapidly changing topic of artificial intelligence (AI) in business. They dive into how AI works and applications for the pest control and lawn care industry. They also speculate about what's going on in the AI world.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2023-12-0753 min
PMP Industry InsidersEpisode 154: Why to Host a State of the Company MeetingAt Triangle Pest Control, Donnie is a big fan of hosting "state of the company" meetings. On this episode, he and Dan discuss why these meetings are a great tool and how to go about planning and executing them in a pest control or lawn care company.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2023-11-3052 min
PMP Industry InsidersEpisode 152: The Difference Between Information & Insight
It's easy to be overwhelmed by the quantity of data available to you in your pest or lawn business. On this episode, Dan and Donnie discuss how to ensure you're working with good data, why to focus on key industry KPIs and how to use these insights to improve your business.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2023-11-0943 minPMP Industry InsidersEpisode 149: A Winning AI Strategy for your Pest & Lawn CompanyOn this episode, Dan and Donnie revisit one of their favorite topics — artificial intelligence — and how it relates to operating a home services business. Today's discussion covers how to think about using this emerging technology from a strategic standpoint and why Dan and Donnie believe it's not just a fad.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialist
Donnie Shelton, Triangle Home Services
2023-10-1941 minPMP Industry InsidersEpisode 148: What’s Next for WorkWaveDavid Giannetto, CEO of WorkWave, sits down with Dan and Donnie to discuss his background, the software company's current initiatives and what the future holds for the business. He also gives his take on the health of the pest industry based on his observations and WorkWave's data.
Guest: David Giannetto, CEO, WorkWave
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialist
Donnie Shelton, Triangle Home Services
2023-10-1250 min
PMP Industry InsidersEpisode 145: PestWorld 2023 PreviewGuest: Dr. Mike Bentley, Vice President of Training & Technical Services, NPMA
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
Dr. Mike Bentley, vice president of training and technical services for the National Pest Management Association, joins Dan and Donnie to discuss what PMPs can expect from PestWorld 2023, which is taking place in Honolulu, Hawaii, Oct. 17-20. He also covers key projects he's working on and gives a tribute to the late Bob Rosenburg.
You can learn more about PMP Industry Insiders by visiting our WEBSITE
Keep up with content on our social media chan...
2023-09-2141 min
PMP Industry InsidersEpisode 144: Questions to Ask about Noncompetes & Nonsolicitations
On this episode, Dan and Donnie discuss noncompete and nonsolicitation agreements. They cover what they are, how they're used in the pest and lawn industries, their importance when it comes to selling your business, and what questions to ask your lawyer before implementing them in your company.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
You can learn more about PMP Industry Insiders by visiting our WEBSITE
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2023-09-1435 min
PMP Industry InsidersEpisode 143: Lead Like a SEALCarlos Mendez is a former Navy SEAL and investment banker who helps companies implement the principles of "Extreme Ownership" as a consultant and instructor with Echelon Front. He joins Dan and Donnie to discuss the universal challenges associated with being a leader and how to overcome them to get the best results.
Guest: Carlos Mendez, Consultant & Instructor, Echelon Front
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
You can learn more about PMP Industry Insiders by visiting our WEBSITE
Keep up with content on our social media channels. Click belo...
2023-09-0738 min
PMP Industry InsidersEpisode 136: Doubling Down on Peer Groups & Best PracticesIn this episode, Dan and Donnie welcome industry veteran David Billingsly to the podcast to cover the power of sharing best practices with other professionals and the role peer networking has played in his career. They also unveil a new venture: PMP Industry Insiders Peer Groups, which David will help facilitate.
Hosts:
Dan Gordon
Donnie Shelton
Guest:
David Billingsly
Join PMP Industry Insiders on TikTok, Facebook and YouTube!!
Get show notes and more by visiting OUR WEBSITE!!
2023-07-2050 min
PMP Industry InsidersEpisode 135: Q2 ReviewIn this episode, Dan and Donnie review the second quarter of 2023. They discuss inflation and price increases, state of the economy, the status of the pest and lawn M&A markets, and much more.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2023-07-1340 min
PMP Industry InsidersEpisode 134: Why Cancels Are the Key to Growth
Donnie and Dan discuss the case for keeping a close eye on your cancellation rate. They illustrate why you can't simply outsell your cancels as your business gets larger, and they share key targets for pest control companies.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2023-06-2937 min
PMP Industry InsidersEpisode 132: Is Open Book Management Right for You?On this episode, Dan and Donnie debate the merits of open book management for pest control companies. They discuss the benefits, including transparency, engagement and informed decision-making, as well as the drawbacks and challenges of this approach.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2023-06-1542 min
PMP Industry InsidersEpisode 130: 10 Ways to Get a Tax Audit
On this episode Dan and Donnie discuss areas of exposure for tax audits and why this is one part of your business where you don't want to roll the dice. They cover some of the most common risks related to income tax, payroll and sales and use tax audits.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
2023-06-0142 min
PMP Industry InsidersEpisode 129: The Most Profitable Pest Ever
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
On this episode, Dan and Donnie do a deep dive on mosquito control and make a case for going all in on this service line if you haven't already. They cover profit potential, customer demand and operational details. If you're looking to add or expand your mosquito program, this episode is for you.
2023-05-2539 min
PMP Industry InsidersEpisode 127: Termite Liability & You — Part 1Attorney Mark Ruff joins Dan and Donnie to discuss why and how termite lawyers go after pest control companies. In part 1 of 2, he covers how PMPs can minimize their risks and protect themselves against these claims, including training, documentation and more.
Guest: Mark Ruff, Attorney, MHR Law
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to our sponsor, Coalmarch by WorkWave!
2023-05-1143 min
PMP Industry InsidersEpisode 126: A Chat GPT Field ReportA ChatGPT Field Report
On this episode, Dan and Donnie continue "geeking out" over the artificial intelligence tool ChatGPT. Donnie shares several real-life examples of how he's using it in his business and they discuss how other pest control and lawn care operators can do the same.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to our sponsor, Coalmarch by WorkWave!
2023-05-0443 min
PMP Industry InsidersEpisode 125: Q1 Review: M&A, Door-to-Door & MoreHosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
Description:
In this episode, Dan and Donnie review the first quarter of 2023, delving into the status of the pest control M&A market, why attitudes are changing about door-to-door, and where lawn care valuations stand. They also cover how the economy is affecting sales and marketing.
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to our sponsor, Coalmarch by WorkWave!
2023-04-2739 min
PMP Industry InsidersEpisode 124: How One LCO Leverages Marketing Automation Tools
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
Guest: Liam Sunstrum, Owner of Yard Dawgs
Description: Liam Sunstrum, owner of Yard Dawgs in Calgary, joins Dan and Donnie to discuss his company's approach to marketing automation, including Hubspot, artificial intelligence and more to streamline sales, accounts receivable and cancellations. He also details other marketing successes and failures.
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to our sponsor, Coalmarch by WorkWave!
2023-04-2046 min
PMP Industry InsidersEpisode 123: How to Deepen Your Company’s Community Involvement
Dan and Donnie catch up with industry veteran Bobby Jenkins of ABC Home & Commercial Services in Texas. He talks about where things stand at his firm and his advice for pest management professionals interested in becoming more active in their communities.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
Guest:
Bobby Jenkins, owner of ABC Home & Commercial Services
2023-04-1342 min
PMP Industry InsidersEpisode 122: When Is It Time to Fire Your Marketing Firm?
Coalmarch COO Frank Andolina joins Dan and Donnie to discuss signs it's time to move on from your marketing agency. He also shares several steps to take before you make a move.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
Guest:
Frank Andolina, COO, Coalmarch
2023-04-0643 minPMP Industry InsidersEpisode 120: Is My Money Safe? And Other Small Biz Banking QuestionsHosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
Guest:
Lee McInnis, Senior Vice President, Fidelity Bank
Description:
On the heels of the second largest bank failure in U.S. history, Dan and Donnie welcome Lee McInnis, senior vice president of Fidelity Bank, to the podcast to discuss small business banking issues. They discuss banking with small and regional banks, the best strategies to mitigate risk, how to get loans and lines of credit, and more.
2023-03-2342 min
PMP Industry InsidersEpisode 119: How to Evolve & Grow in Lawn Care
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
Guest:
Jennifer Lemcke, CEO of Weed Man & Turfbot
Dan and Donnie are joined by lawn care industry leader Jennifer Lemcke, CEO of Weed Man and Turfbot. They cover her background, the challenges Weed Man is facing, how it's overcoming them, and the opportunities for growth Jennifer sees coming down the pike.
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
YouTube.com/@pmpindustryinsiders
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to this episode's sponsor, Coalmarch by WorkWave!
2023-03-1650 minPMP Industry InsidersEpisode 118: How to Expand Your Business Through M&AHow do you compete against the big boys and private equity firms in the mergers and acquisitions game? On this episode, Dan and Donnie discuss the opportunities that exist for smaller players to purchase other pest control companies and the steps involved in closing a deal.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
YouTube.com/@pmpindustryinsiders
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to this episode's sponsor, Coalmarch by WorkWave!
2023-03-0947 min
PMP Industry InsidersEpisode 116: EOS Implementation - A Field ReportOn this episode, Sharon Roebuck-McBride gives us an overview of the Entrepreneurial Operating System (EOS) and the steps required to implement it. Sharon and Donnie Shelton discuss the EOS journey at Triangle Home Services, including challenges, wins and benefits. They also reveal Triangle's goals and next steps.
Guest: Sharon Roebuck-McBride, VP of Culture and Customer Experience, Triangle Home Services
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
YouTube.com/@pmpindustryinsiders
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to this episod...
2023-02-2344 minPMP Industry InsidersEpisode 115: Should You Incentivize Your Team with Phantom Stock?Tune in to hear Dan and Donnie discuss phantom stock as a deferred compensation model in the pest control industry. They cover the pros and cons, why Dan is a fan of this approach and why Donnie no longer uses it in his business.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
YouTube.com/@pmpindustryinsiders
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to this episode's sponsor, Coalmarch by WorkWave!
2023-02-1646 min
PMP Industry InsidersEpisode 114: When to Go Low Tech in a High-Tech WorldOn this episode, Dan and Donnie discuss the potential problems with relying *too much* on technology in pest control and lawn care companies. They cover how to avoid technology becoming a distraction from the fundamentals of your business.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
YouTube.com/@pmpindustryinsiders
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to this episode's sponsor, Coalmarch by WorkWave!
2023-02-0946 min
PMP Industry InsidersEpisode 113: ChatGPT: The Pest and Lawn Game ChangerDan and Donnie dive into why this popular new artificial intelligence technology is poised to revolutionize how businesses communicate — pest control and lawn care companies included.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
YouTube.com/@pmpindustryinsiders
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to this episode's sponsor, Coalmarch by WorkWave!
2023-02-0233 min
PMP Industry InsidersEpisode 112: Everything You Always Wanted to Know About Balance SheetsWhat's a balance sheet and why is it important for a pest control company? On this episode, Dan and Donnie cover the components of a balance sheet, how it's different from a P&L, and smart ways to use a balance sheet in your business.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
YouTube.com/@pmpindustryinsiders
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to this episode's sponsor, Coalmarch by WorkWave!
2023-01-2642 min
PMP Industry InsidersEpisode 110: Peer Groups — Next Level Opportunity or a Waste of Time?If you need ideas, information and accountability that you can't get from within your organization, it's time to consider joining a peer group. On this episode, Dan and Donnie dive into peer groups — how they work, how to find one and how to get the most out of them.
Hosts
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to our sponsor, Coalmarch by WorkWave!
2023-01-1245 min
PMP Industry InsidersEpisode 109: Q4 Recap and New Year PredictionsOn this episode, Dan and Donnie recap the fourth quarter of 2022 and look ahead to 2023. They make predictions for the new year and share how they're preparing in case of a recession and housing market slowdown.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media:
Facebook.com/PMPIndustryInsiders
LinkedIn.com/company/pmp-industry-insiders
Thank you to our sponsor Coalmarch by WorkWave!
2023-01-0549 min
PMP Industry InsidersEpisode 108: Rentokil Terminix — an Exclusive Integration Update
With the mega merger complete, integration is well underway at Rentokil Terminix. In an exclusive conversation with the company's U.S. leaders, Dan and Donnie get an update on the status of the combined company and what it means for employees, operations, M&A and the industry.
Guests:
John Myers, CEO, U.S. Pest Control
Brett Ponton, CEO
Rentokil Terminix
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services & Coalmarch
For detailed show notes and more information, visit PMPIndustryInsider.com.
2022-12-1545 min
PMP Industry InsidersEpisode 29: Reflecting on Q1 & Recalibrating for Q2Dan Gordon and Donnie Shelton review the "overwhelming optimism" they're seeing in the pest control industry so far in 2021. Donnie discusses digital marketing strategy heading into the busy season and Dan touches on pending tax increases.
2021-04-1535 min
PMP Industry InsidersEpisode:01 - PMP Industry InsidersWith over 1,000 business owners and industry partners registering for their COVID series, hosts Dan Gordon and Donnie Shelton wanted to provide a way to have those conversations and make advice from some of the industry’s best leaders accessible. In this episode, get to know hosts Donnie Shelton (Triangle Pest Control, Coalmarch) and Dan Gordon (PCO Bookkeepers, M&A Specialists), as they discuss their motives behind starting the PMP Industry Insiders Podcast. Each PMP Industry Insider episode discusses impactful topics, where once applied, can help you grow your pest control business.
2020-08-2845 min