Shows
Service – BDRPractical Applications for AI in Home Service BusinessesBDR
Practical Applications for AI in Home Service Businesses
In this episode of BDR’s Prime Partners Podcast, we sit down with Nathan Keller, Chief Sales Officer at Free2Grow, to unpack how Artificial Intelligence (AI) is shaking up the home service industry (especially HVAC, plumbing, and electrical)—without losing the human touch. From debunking myths to showing how AI voice solutions can enhance branding and personalization, Nathan makes a compelling case for why contractors shouldn’t fear the bots.
The conversation explores the evolution of AI-driven call services, how they stack up agains...2025-06-0627 minPodcast – BDRPractical Applications for AI in Home Service BusinessesBDR
Practical Applications for AI in Home Service Businesses
In this episode of BDR’s Prime Partners Podcast, we sit down with Nathan Keller, Chief Sales Officer at Free2Grow, to unpack how Artificial Intelligence (AI) is shaking up the home service industry (especially HVAC, plumbing, and electrical)—without losing the human touch. From debunking myths to showing how AI voice solutions can enhance branding and personalization, Nathan makes a compelling case for why contractors shouldn’t fear the bots.The conversation explores the evolution of AI-driven call services, how they stack up agains...2025-06-0627 minBusiness Management – BDRPractical Applications for AI in Home Service BusinessesBDR
Practical Applications for AI in Home Service Businesses
In this episode of BDR’s Prime Partners Podcast, we sit down with Nathan Keller, Chief Sales Officer at Free2Grow, to unpack how Artificial Intelligence (AI) is shaking up the home service industry (especially HVAC, plumbing, and electrical)—without losing the human touch. From debunking myths to showing how AI voice solutions can enhance branding and personalization, Nathan makes a compelling case for why contractors shouldn’t fear the bots.The conversation explores the evolution of AI-driven call services, how they stack up agains...2025-06-0627 min
Prime Partners PodcastPractical Applications for AI in Home Service BusinessesBDR
Practical Applications for AI in Home Service Businesses
In this episode of BDR’s Prime Partners Podcast, we sit down with Nathan Keller, Chief Sales Officer at Free2Grow, to unpack how Artificial Intelligence (AI) is shaking up the home service industry (especially HVAC, plumbing, and electrical)—without losing the human touch. From debunking myths to showing how AI voice solutions can enhance branding and personalization, Nathan makes a compelling case for why contractors shouldn’t fear the bots.The conversation explores the evolution of AI-driven call services, how they stack up agains...2025-06-0627 minOperations – BDRPractical Applications for AI in Home Service BusinessesBDR
Practical Applications for AI in Home Service Businesses
In this episode of BDR’s Prime Partners Podcast, we sit down with Nathan Keller, Chief Sales Officer at Free2Grow, to unpack how Artificial Intelligence (AI) is shaking up the home service industry (especially HVAC, plumbing, and electrical)—without losing the human touch. From debunking myths to showing how AI voice solutions can enhance branding and personalization, Nathan makes a compelling case for why contractors shouldn’t fear the bots.The conversation explores the evolution of AI-driven call services, how they stack up agains...2025-06-0627 minVideo – BDRPractical Applications for AI in Home Service BusinessesBDR
Practical Applications for AI in Home Service Businesses
In this episode of BDR’s Prime Partners Podcast, we sit down with Nathan Keller, Chief Sales Officer at Free2Grow, to unpack how Artificial Intelligence (AI) is shaking up the home service industry (especially HVAC, plumbing, and electrical)—without losing the human touch. From debunking myths to showing how AI voice solutions can enhance branding and personalization, Nathan makes a compelling case for why contractors shouldn’t fear the bots.The conversation explores the evolution of AI-driven call services, how they stack up agains...2025-06-0627 minTopic – BDRPractical Applications for AI in Home Service BusinessesBDR
Practical Applications for AI in Home Service Businesses
In this episode of BDR’s Prime Partners Podcast, we sit down with Nathan Keller, Chief Sales Officer at Free2Grow, to unpack how Artificial Intelligence (AI) is shaking up the home service industry (especially HVAC, plumbing, and electrical)—without losing the human touch. From debunking myths to showing how AI voice solutions can enhance branding and personalization, Nathan makes a compelling case for why contractors shouldn’t fear the bots.The conversation explores the evolution of AI-driven call services, how they stack up agains...2025-06-0627 minPrime Resources PodcastPractical Applications for AI in Home Service BusinessesBDR
Practical Applications for AI in Home Service Businesses
In this episode of BDR’s Prime Partners Podcast, we sit down with Nathan Keller, Chief Sales Officer at Free2Grow, to unpack how Artificial Intelligence (AI) is shaking up the home service industry (especially HVAC, plumbing, and electrical)—without losing the human touch. From debunking myths to showing how AI voice solutions can enhance branding and personalization, Nathan makes a compelling case for why contractors shouldn’t fear the bots.The conversation explores the evolution of AI-driven call services, how they stack up agains...2025-06-0627 minPrime Resources Podcast – BDRHow to Use the Profit & Loss by Job Report in QuickBooks®BDR
How to Use the Profit & Loss by Job Report in QuickBooks®
In this episode of BDR’s Prime Resources Podcast, Lead Accounting Coach Lauren Woodward discusses the Profit & Loss by Job report in QuickBooks®. She explains its significance in job costing, performance indicators, and real-time insights for contractors.Follow along as the conversation covers accessing the report, the differences between QuickBooks® Desktop and Online, and best practices for reviewing the report.Listen as Lauren emphasizes the importance of having an accounting coach to help implement and utilize this powerful tool effectively.Lis...2025-05-1322 minPrime Resources PodcastHow to Use the Profit & Loss by Job Report in QuickBooks®BDR
How to Use the Profit & Loss by Job Report in QuickBooks®
In this episode of BDR’s Prime Resources Podcast, Lead Accounting Coach Lauren Woodward discusses the Profit & Loss by Job report in QuickBooks®. She explains its significance in job costing, performance indicators, and real-time insights for contractors.Follow along as the conversation covers accessing the report, the differences between QuickBooks® Desktop and Online, and best practices for reviewing the report.Listen as Lauren emphasizes the importance of having an accounting coach to help implement and utilize this powerful tool effectively.Lis...2025-05-1322 minPodcast – BDRHow to Use the Profit & Loss by Job Report in QuickBooks®BDR
How to Use the Profit & Loss by Job Report in QuickBooks®
In this episode of BDR’s Prime Resources Podcast, Lead Accounting Coach Lauren Woodward discusses the Profit & Loss by Job report in QuickBooks®. She explains its significance in job costing, performance indicators, and real-time insights for contractors.Follow along as the conversation covers accessing the report, the differences between QuickBooks® Desktop and Online, and best practices for reviewing the report.Listen as Lauren emphasizes the importance of having an accounting coach to help implement and utilize this powerful tool effectively.Lis...2025-05-1322 minVideo – BDRHow to Use the Profit & Loss by Job Report in QuickBooks®BDR
How to Use the Profit & Loss by Job Report in QuickBooks®
In this episode of BDR’s Prime Resources Podcast, Lead Accounting Coach Lauren Woodward discusses the Profit & Loss by Job report in QuickBooks®. She explains its significance in job costing, performance indicators, and real-time insights for contractors.Follow along as the conversation covers accessing the report, the differences between QuickBooks® Desktop and Online, and best practices for reviewing the report.Listen as Lauren emphasizes the importance of having an accounting coach to help implement and utilize this powerful tool effectively.Lis...2025-05-1322 minFinancials/Bookkeeping – BDRHow to Use the Profit & Loss by Job Report in QuickBooks®BDR
How to Use the Profit & Loss by Job Report in QuickBooks®
In this episode of BDR’s Prime Resources Podcast, Lead Accounting Coach Lauren Woodward discusses the Profit & Loss by Job report in QuickBooks®. She explains its significance in job costing, performance indicators, and real-time insights for contractors.Follow along as the conversation covers accessing the report, the differences between QuickBooks® Desktop and Online, and best practices for reviewing the report.Listen as Lauren emphasizes the importance of having an accounting coach to help implement and utilize this powerful tool effectively.Lis...2025-05-1322 minTopic – BDRHow to Use the Profit & Loss by Job Report in QuickBooks®BDR
How to Use the Profit & Loss by Job Report in QuickBooks®
In this episode of BDR’s Prime Resources Podcast, Lead Accounting Coach Lauren Woodward discusses the Profit & Loss by Job report in QuickBooks®. She explains its significance in job costing, performance indicators, and real-time insights for contractors.Follow along as the conversation covers accessing the report, the differences between QuickBooks® Desktop and Online, and best practices for reviewing the report.Listen as Lauren emphasizes the importance of having an accounting coach to help implement and utilize this powerful tool effectively.Lis...2025-05-1322 minSales – BDRUnlocking the Power of Multi-Channel MarketingBDR
Unlocking the Power of Multi-Channel Marketing
In this episode of the Prime Resources Podcast, BXB’s Media Placement Strategist, Deb Thompson, discusses how to build and execute a multi-channel marketing strategy. She emphasizes integrating various marketing channels, understanding target audiences, and setting clear objectives.Deb shares insights on the different marketing channels, the significance of consistent messaging, and the need for a well-structured lead capture system.Don’t miss this insightful conversation if you want to enhance your marketing and drive better results!Listen here:Key Take...2025-04-1539 minMarketing – BDRUnlocking the Power of Multi-Channel MarketingBDR
Unlocking the Power of Multi-Channel Marketing
In this episode of the Prime Resources Podcast, BXB’s Media Placement Strategist, Deb Thompson, discusses how to build and execute a multi-channel marketing strategy. She emphasizes integrating various marketing channels, understanding target audiences, and setting clear objectives.Deb shares insights on the different marketing channels, the significance of consistent messaging, and the need for a well-structured lead capture system.Don’t miss this insightful conversation if you want to enhance your marketing and drive better results!Listen here:Key Take...2025-04-1539 minPrime Resources PodcastUnlocking the Power of Multi-Channel MarketingBDR
Unlocking the Power of Multi-Channel Marketing
In this episode of the Prime Resources Podcast, BXB’s Media Placement Strategist, Deb Thompson, discusses how to build and execute a multi-channel marketing strategy. She emphasizes integrating various marketing channels, understanding target audiences, and setting clear objectives.Deb shares insights on the different marketing channels, the significance of consistent messaging, and the need for a well-structured lead capture system.Don’t miss this insightful conversation if you want to enhance your marketing and drive better results!Listen here:Key Take...2025-04-1539 minPrime Resources Podcast – BDRUnlocking the Power of Multi-Channel MarketingBDR
Unlocking the Power of Multi-Channel Marketing
In this episode of the Prime Resources Podcast, BXB’s Media Placement Strategist, Deb Thompson, discusses how to build and execute a multi-channel marketing strategy. She emphasizes integrating various marketing channels, understanding target audiences, and setting clear objectives.Deb shares insights on the different marketing channels, the significance of consistent messaging, and the need for a well-structured lead capture system.Don’t miss this insightful conversation if you want to enhance your marketing and drive better results!Listen here:Key Take...2025-04-1539 minTopic – BDRUnlocking the Power of Multi-Channel MarketingBDR
Unlocking the Power of Multi-Channel Marketing
In this episode of the Prime Resources Podcast, BXB’s Media Placement Strategist, Deb Thompson, discusses how to build and execute a multi-channel marketing strategy. She emphasizes integrating various marketing channels, understanding target audiences, and setting clear objectives.Deb shares insights on the different marketing channels, the significance of consistent messaging, and the need for a well-structured lead capture system.Don’t miss this insightful conversation if you want to enhance your marketing and drive better results!Listen here:Key Take...2025-04-1539 minVideo – BDRUnlocking the Power of Multi-Channel MarketingBDR
Unlocking the Power of Multi-Channel Marketing
In this episode of the Prime Resources Podcast, BXB’s Media Placement Strategist, Deb Thompson, discusses how to build and execute a multi-channel marketing strategy. She emphasizes integrating various marketing channels, understanding target audiences, and setting clear objectives.Deb shares insights on the different marketing channels, the significance of consistent messaging, and the need for a well-structured lead capture system.Don’t miss this insightful conversation if you want to enhance your marketing and drive better results!Listen here:Key Take...2025-04-1539 minPodcast – BDRUnlocking the Power of Multi-Channel MarketingBDR
Unlocking the Power of Multi-Channel Marketing
In this episode of the Prime Resources Podcast, BXB’s Media Placement Strategist, Deb Thompson, discusses how to build and execute a multi-channel marketing strategy. She emphasizes integrating various marketing channels, understanding target audiences, and setting clear objectives.Deb shares insights on the different marketing channels, the significance of consistent messaging, and the need for a well-structured lead capture system.Don’t miss this insightful conversation if you want to enhance your marketing and drive better results!Listen here:Key Take...2025-04-1539 minLeadership – BDRApplying Organizational Design ThinkingBDR
Applying Organizational Design Thinking
In this BDR Prime Resources podcast episode, Head Coach Dustin Guyton discusses the importance of organizational design thinking in business. Dustin explores the definition of organizational design, its significance for business leaders, and the various structures that can be implemented.This short conversation also outlines the elements of organizational design, including clarity of roles, the importance of culture, and the evaluation process. Dustin emphasizes the need for intentionality in designing an organization that aligns with the purpose of both the business and its team members, ultimately leading to...2025-03-1040 minVideo – BDRApplying Organizational Design ThinkingBDR
Applying Organizational Design Thinking
In this BDR Prime Resources podcast episode, Head Coach Dustin Guyton discusses the importance of organizational design thinking in business. Dustin explores the definition of organizational design, its significance for business leaders, and the various structures that can be implemented.This short conversation also outlines the elements of organizational design, including clarity of roles, the importance of culture, and the evaluation process. Dustin emphasizes the need for intentionality in designing an organization that aligns with the purpose of both the business and its team members, ultimately leading to...2025-03-1040 minBusiness Management – BDRApplying Organizational Design ThinkingBDR
Applying Organizational Design Thinking
In this BDR Prime Resources podcast episode, Head Coach Dustin Guyton discusses the importance of organizational design thinking in business. Dustin explores the definition of organizational design, its significance for business leaders, and the various structures that can be implemented.This short conversation also outlines the elements of organizational design, including clarity of roles, the importance of culture, and the evaluation process. Dustin emphasizes the need for intentionality in designing an organization that aligns with the purpose of both the business and its team members, ultimately leading to...2025-03-1040 minPrime Resources PodcastApplying Organizational Design ThinkingBDR
Applying Organizational Design Thinking
In this BDR Prime Resources podcast episode, Head Coach Dustin Guyton discusses the importance of organizational design thinking in business. Dustin explores the definition of organizational design, its significance for business leaders, and the various structures that can be implemented.This short conversation also outlines the elements of organizational design, including clarity of roles, the importance of culture, and the evaluation process. Dustin emphasizes the need for intentionality in designing an organization that aligns with the purpose of both the business and its team members, ultimately leading to...2025-03-1040 minPodcast – BDRApplying Organizational Design ThinkingBDR
Applying Organizational Design Thinking
In this BDR Prime Resources podcast episode, Head Coach Dustin Guyton discusses the importance of organizational design thinking in business. Dustin explores the definition of organizational design, its significance for business leaders, and the various structures that can be implemented.This short conversation also outlines the elements of organizational design, including clarity of roles, the importance of culture, and the evaluation process. Dustin emphasizes the need for intentionality in designing an organization that aligns with the purpose of both the business and its team members, ultimately leading to...2025-03-1040 minPrime Resources Podcast – BDRApplying Organizational Design ThinkingBDR
Applying Organizational Design Thinking
In this BDR Prime Resources podcast episode, Head Coach Dustin Guyton discusses the importance of organizational design thinking in business. Dustin explores the definition of organizational design, its significance for business leaders, and the various structures that can be implemented.This short conversation also outlines the elements of organizational design, including clarity of roles, the importance of culture, and the evaluation process. Dustin emphasizes the need for intentionality in designing an organization that aligns with the purpose of both the business and its team members, ultimately leading to...2025-03-1040 minPrime Resources Podcast – BDRUsing Outbound Calling to Generate LeadsBDR
Using Outbound Calling to Generate Leads
In this episode of the Prime Resources podcast, BDR Head Coach Darbi Shumway discusses how outbound calling is a powerful lead-generation strategy. Darbi shares the importance of understanding the target audience, the role of effective scripting, and the qualities that make a successful outbound caller. Darbi also emphasizes the need for training, the significance of handling objections, and the potential pitfalls teams may encounter. Learn how to maximize opportunities year-round in your business by implementing an outbound calling strategy that drives leads!Listen here:...2024-11-0530 minPrime Resources PodcastUsing Outbound Calling to Generate LeadsBDR
Using Outbound Calling to Generate Leads
In this episode of the Prime Resources podcast, BDR Head Coach Darbi Shumway discusses how outbound calling is a powerful lead-generation strategy. Darbi shares the importance of understanding the target audience, the role of effective scripting, and the qualities that make a successful outbound caller. Darbi also emphasizes the need for training, the significance of handling objections, and the potential pitfalls teams may encounter. Learn how to maximize opportunities year-round in your business by implementing an outbound calling strategy that drives leads!Listen here:...2024-11-0530 minSales – BDRUsing Outbound Calling to Generate LeadsBDR
Using Outbound Calling to Generate Leads
In this episode of the Prime Resources podcast, BDR Head Coach Darbi Shumway discusses how outbound calling is a powerful lead-generation strategy. Darbi shares the importance of understanding the target audience, the role of effective scripting, and the qualities that make a successful outbound caller. Darbi also emphasizes the need for training, the significance of handling objections, and the potential pitfalls teams may encounter. Learn how to maximize opportunities year-round in your business by implementing an outbound calling strategy that drives leads!Listen here:...2024-11-0530 minPodcast – BDRUsing Outbound Calling to Generate LeadsBDR
Using Outbound Calling to Generate Leads
In this episode of the Prime Resources podcast, BDR Head Coach Darbi Shumway discusses how outbound calling is a powerful lead-generation strategy. Darbi shares the importance of understanding the target audience, the role of effective scripting, and the qualities that make a successful outbound caller. Darbi also emphasizes the need for training, the significance of handling objections, and the potential pitfalls teams may encounter. Learn how to maximize opportunities year-round in your business by implementing an outbound calling strategy that drives leads!Listen here:...2024-11-0530 minMarketing – BDRFrom Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROIBDR
From Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROI
In the latest episode of BDR’s Prime Partners Podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.In this episode of the Prime Partners podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.This s...2024-10-2850 minBusiness Management – BDRFrom Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROIBDR
From Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROI
In the latest episode of BDR’s Prime Partners Podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.In this episode of the Prime Partners podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.This s...2024-10-2850 minPrime Partners PodcastFrom Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROIBDR
From Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROI
In the latest episode of BDR’s Prime Partners Podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.In this episode of the Prime Partners podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.This s...2024-10-2850 minPodcast – BDRFrom Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROIBDR
From Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROI
In the latest episode of BDR’s Prime Partners Podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.In this episode of the Prime Partners podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.This s...2024-10-2850 minPrime Resources PodcastFrom Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROIBDR
From Clicks to Clients: How Contractors Can Navigate the Latest Google Updates to Maximize Marketing ROI
In the latest episode of BDR’s Prime Partners Podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.In this episode of the Prime Partners podcast, Zene Wynkoop, Director of Client Services & Technology at BxB Media, discusses the crucial role of staying updated on Google’s changes to optimize your marketing strategy and budget.This s...2024-10-2850 minPrime Resources PodcastExpanding into Electrical ServicesBDR
Expanding into Electrical Services
In this episode of the Prime Resources Podcast, BDR Head Coach and electrical expert Joel Bruch discusses the trends and opportunities in the electrical services industry and the increasing demand for electrical services due to the electrification of daily life.Joel highlights the need for contractors to understand their customers’ needs and provide solutions to ensure their safety and convenience, along with advising contractors to start with a solid foundation – such as hiring a qualified master electrician – and have the necessary resources and tools for the trade. Discover how to...2024-10-0837 minService – BDRExpanding into Electrical ServicesBDR
Expanding into Electrical Services
In this episode of the Prime Resources Podcast, BDR Head Coach and electrical expert Joel Bruch discusses the trends and opportunities in the electrical services industry and the increasing demand for electrical services due to the electrification of daily life.
Joel highlights the need for contractors to understand their customers’ needs and provide solutions to ensure their safety and convenience, along with advising contractors to start with a solid foundation – such as hiring a qualified master electrician – and have the necessary resources and tools for the trade. Discover how to...2024-10-0837 minBusiness Management – BDRExpanding into Electrical ServicesBDR
Expanding into Electrical Services
In this episode of the Prime Resources Podcast, BDR Head Coach and electrical expert Joel Bruch discusses the trends and opportunities in the electrical services industry and the increasing demand for electrical services due to the electrification of daily life.Joel highlights the need for contractors to understand their customers’ needs and provide solutions to ensure their safety and convenience, along with advising contractors to start with a solid foundation – such as hiring a qualified master electrician – and have the necessary resources and tools for the trade. Discover how to...2024-10-0837 minPodcast – BDRExpanding into Electrical ServicesBDR
Expanding into Electrical Services
In this episode of the Prime Resources Podcast, BDR Head Coach and electrical expert Joel Bruch discusses the trends and opportunities in the electrical services industry and the increasing demand for electrical services due to the electrification of daily life.Joel highlights the need for contractors to understand their customers’ needs and provide solutions to ensure their safety and convenience, along with advising contractors to start with a solid foundation – such as hiring a qualified master electrician – and have the necessary resources and tools for the trade. Discover how to...2024-10-0837 minPrime Resources Podcast – BDRExpanding into Electrical ServicesBDR
Expanding into Electrical Services
In this episode of the Prime Resources Podcast, BDR Head Coach and electrical expert Joel Bruch discusses the trends and opportunities in the electrical services industry and the increasing demand for electrical services due to the electrification of daily life.Joel highlights the need for contractors to understand their customers’ needs and provide solutions to ensure their safety and convenience, along with advising contractors to start with a solid foundation – such as hiring a qualified master electrician – and have the necessary resources and tools for the trade. Discover how to...2024-10-0837 minPrime Resources Podcast – BDRSucceeding with an Online Store (Duplicate)BDR
Succeeding with an Online Store (Duplicate)
In this episode of the Prime Resources Podcast, BDR Head Coach Gwen Campbell discusses the concept of an online store for contractors and provides insights on how to succeed. She explains that an online store can be anything from a simple cart system to a builder system where customers can customize their purchases.The key is determining what type of online store to offer and what options to present to customers. Gwen also emphasizes the importance of having a sales process and involving the entire team...2024-09-0522 minPrime Resources Podcast – BDRSucceeding with an Online StoreBDR
Succeeding with an Online Store
In this episode of the Prime Resources Podcast, BDR Head Coach Gwen Campbell discusses the concept of an online store for contractors and provides insights on how to succeed. She explains that an online store can be anything from a simple cart system to a builder system where customers can customize their purchases.The key is determining what type of online store to offer and what options to present to customers. Gwen also emphasizes the importance of having a sales process and involving the entire team in...2024-09-0522 minSales – BDRSucceeding with an Online StoreBDR
Succeeding with an Online Store
In this episode of the Prime Resources Podcast, BDR Head Coach Gwen Campbell discusses the concept of an online store for contractors and provides insights on how to succeed. She explains that an online store can be anything from a simple cart system to a builder system where customers can customize their purchases.The key is determining what type of online store to offer and what options to present to customers. Gwen also emphasizes the importance of having a sales process and involving the entire team in...2024-09-0522 minBusiness Management – BDRSucceeding with an Online StoreBDR
Succeeding with an Online Store
In this episode of the Prime Resources Podcast, BDR Head Coach Gwen Campbell discusses the concept of an online store for contractors and provides insights on how to succeed. She explains that an online store can be anything from a simple cart system to a builder system where customers can customize their purchases.The key is determining what type of online store to offer and what options to present to customers. Gwen also emphasizes the importance of having a sales process and involving the entire team in...2024-09-0522 minPrime Resources Podcast – BDRThings to Consider Before Investing in Field Service SoftwareBDR
Things to Consider Before Investing in Field Service Software
In this episode of the Prime Resources Podcast, BDR Accounting Coach and Service Software Integrator Brittany Baimbridge discusses the considerations and challenges of investing in field service software. Brittany shares the benefits of field service software, essential features to look for, the importance of customization and integrations, finding the right vendor partner, and common pitfalls to avoid. Discover valuable insights and tips for successfully implementing field service software into your business.Listen here:Key TakeawaysField service software...2024-08-0533 minService – BDRThings to Consider Before Investing in Field Service SoftwareBDR
Things to Consider Before Investing in Field Service Software
In this episode of the Prime Resources Podcast, BDR Accounting Coach and Service Software Integrator Brittany Baimbridge discusses the considerations and challenges of investing in field service software. Brittany shares the benefits of field service software, essential features to look for, the importance of customization and integrations, finding the right vendor partner, and common pitfalls to avoid. Discover valuable insights and tips for successfully implementing field service software into your business.Listen here:Key TakeawaysField service software...2024-08-0533 minPrime Resources Podcast – BDRCreating an Avatar for a Sales ProfessionalBDR
Creating an Avatar for a Sales Professional
In this episode of the Prime Resources Podcast, BDR Head Coach and Trainer Shaun Weiss discusses the concept of creating an avatar for a top-performing sales professional. An avatar embodies the characteristics and qualities that make a salesperson successful. Shaun identifies five key traits of a successful salesperson’s avatar:Sales drive
Empathy
Toughness
Observance
Being process-drivenIn this discussion, he emphasizes the importance of being competitive, needing achievement, staying optimistic, and mental and physical toughness. Shaun also highlights the significance of empathy without going to...2024-07-1537 minPrime Resources Podcast – BDRWhy Residential Contractors Should Consider Expanding Into Light CommercialBDR
Why Residential Contractors Should Consider Expanding Into Light Commercial
In this episode of the Prime Resources Podcast, BDR Head Coach and Trainer Chris Koch discusses the opportunities and challenges of expanding into the light commercial market for residential contractors.In the discussion, Chris highlights the vast size of the market, with nearly 6 million commercial buildings in the US, and emphasizes the potential in smaller owner-occupied buildings like medical offices, professional office buildings, veterinary clinics, and office conversions. He also stresses the importance of knowing your numbers, managing budgets, and not overselling your...2024-06-0632 minService – BDRWhy Residential Contractors Should Consider Expanding Into Light CommercialBDR
Why Residential Contractors Should Consider Expanding Into Light Commercial
In this episode of the Prime Resources Podcast, BDR Head Coach and Trainer Chris Koch discusses the opportunities and challenges of expanding into the light commercial market for residential contractors.In the discussion, Chris highlights the vast size of the market, with nearly 6 million commercial buildings in the US, and emphasizes the potential in smaller owner-occupied buildings like medical offices, professional office buildings, veterinary clinics, and office conversions. He also stresses the importance of knowing your numbers, managing budgets, and not overselling your...2024-06-0632 minInstall – BDRThe Benefits of Adding Ductless to Your Sales OfferingBDR
The Benefits of Adding Ductless to Your Sales Offering
In the ever-evolving landscape of HVAC solutions, ductless systems have emerged as a versatile and efficient option for residential and commercial applications.In this episode of BDR’s Prime Resources Podcast, listeners gain invaluable insights from BDR’s Distributor Relationship Specialist and Trainer, Candy Cunningham. With her extensive expertise in the field, Candy delves into the burgeoning trends surrounding ductless systems and their remarkable impact on the market. She also provides actionable strategies for contractors to effectively highlight ductless options during the sales proc...2024-03-0426 min
Prime Resources PodcastThe Benefits of Adding Ductless to Your Sales OfferingIn the ever-evolving landscape of HVAC solutions, ductless systems have emerged as a versatile and efficient option for residential and commercial applications.In the latest episode of BDR's Prime Resources Podcast, listeners gain invaluable insights from BDR's Distributor Relationship Specialist and Trainer, Candy Cunningham. With her extensive expertise in the field, Candy delves into the burgeoning trends surrounding ductless systems and their remarkable impact on the market. She also provides actionable strategies for contractors to effectively highlight ductless options during the sales process, emphasizing the profitability potential that comes with incorporating these systems into their offerings.2024-03-0426 minUncategorized – BDRHow and Why to Take a Break From Your BusinessBDR
How and Why to Take a Break From Your Business
In this episode of the Prime Resources Podcast, BDR Head Coach Gwen Campbell joins the discussion on the importance of taking breaks while running a business. From defining the concept to practical tips for implementation, this insightful episode navigates the landscape of work-life balance for business leaders.
Defining a Break from Business
Gwen kicks off the conversation by clarifying what it means to “take a break from your business.” More than physical detachment, it involves embracing activities like family dinners, atte...2024-02-0525 min
Prime Partners PodcastHow Contractors Can Utilize AI & Machine LearningIn this episode of BDR's Prime Partners Podcast, we delve into the world of AI and machine learning (ML) with Chief Product Officer Bashir Abdallah of XOI Technologies. Bashir discusses the evolving landscape of technology and the impact AI and ML have on the contracting industry.How can contractors use AI to be more efficient in their day-to-day processes? What emerging trends do contractors need to be aware of?Whether you consider yourself tech-savvy or not, listen to gain valuable insights on how you can begin to leverage AI and machine learning...2023-09-1831 minPrime Partners PodcastSpecial Edition | How Training Can Optimize Performance of a Parts Counter TeamIn this special episode of the Prime Partners Podcast, BDR Client Relationship Specialist & Trainer Mike Cunningham discusses the need for parts counter training, the challenges distributors face, and what an optimized parts team looks like.Listen and discover the three things you and your team can work on for an optimized performance!Time Stamps(00:41) - About Mike and his industry background(02:14) - What drives the need for parts counter training in today’s climate?(04:00) - Are distributors training new hires properly or are they feeling challenged?(06:18) - What wo...2023-08-1522 minInstall – BDRClearing Your Head TrashBDR
Clearing Your Head Trash
In this episode of the Prime Resources Podcast, BDR’s Lead Head Coach and Trainer, John Michel, discusses what head trash is, the tools you need to identify it, figuring out your triggers, and ways you can stop it.How can you challenge yourself and your thought processes in a positive way to get through and clear out your head trash? Listen and find out!Clearing Your Head Trash Time Stamps(00:57) – What is head trash?
(03:28) – Where does head trash come from?
(05:22) – Is that real or is it he...2023-03-0124 minPrime Resources PodcastMaking the First Five Minutes of a Sales Appointment CountIn this episode of the Prime Resources Podcast, BDR’s Head Coach and Trainer, Shaun Weiss, breaks down when the first five minutes of your sales call begins, how to approach and build a rapport with the customer, and the specific things you can do to make your appointment successful.Are you taking all the correct steps? Listen to find out!Episode Time Stamps:(01:45) - When do the first five minutes in a sales appointment begin?(03:22) - What should happen in those first five minutes?...2023-02-0128 minInstall – BDRIndoor Air Quality and PurificationBDR
Indoor Air Quality and Purification
In this episode of the Prime Partners Podcast, PuriFi Labs Chief Revenue Officer Michael Hunter discusses the importance of indoor air quality and the need for a residential air purification system.Listen as he demystifies good versus great air quality and explains how it is measured.Indoor Air Quality and Purification Time Stamps(00:47) – About Michael and his industry background
(01:42) – What is PuriFi Labs and what is your role at the company?
(03:20) – Why is indoor air quality important?
(05:13) – How is indoor air quality measured?
(06:44) – What is particu...2023-01-2435 minPrime Resources PodcastBuilding a Business Foundation with Your Mission, Vision, and ValuesIn this episode of the Prime Resources Podcast, BDR’s Head Coach, Ronda Chaney, shares her expertise and guidance on establishing, communicating, and maintaining your company’s mission, vision, and values.Does your company have a mission and vision? What about values? Why are these important to a new, growing, or well-established company? Discover if your company has everything it needs to communicate its goals to its team members and customers.(01:01) - About Ronda and her industry background(01:46) - What are a company’s mission, vision, and values...2023-01-0327 minPrime Resources PodcastProtecting Your Small Business From Cyber AttacksIn this episode of the Prime Resources Podcast, BDR's Logistics & Operations Support Manager, Mark, explains how to have great cybersecurity hygiene and protect yourself from cyber-attacks. Whether you are taking all the precautions at home or in your business, there is always a weak link. Discover what it could be and what appropriate steps you can take to defend yourself and your business.(01:07) – About Mark and his cybersecurity expertise(02:35) – What is cybersecurity?(05:12) – Why should small businesses be worried?(07:14) – Are small businesses becoming a target?(09:32) – What are specific c...2022-12-0132 minPrime Partners PodcastHow to Build a Training Journey For Your EmployeesIn this episode of the Prime Partners Podcast, Angie Swartz, BDR University Training Advisor, shares the importance of training in a business and explains how to build a training journey for your employees that benefits both the company and your team.Angie shares how training drives employee engagement, builds up team member skill sets, and drives improved results for the company. Discover how to build a compelling training journey for your employees while increasing employee morale and retention!Episode Timestamps:(00:57) – About Angie and BDR(03:05) – The impo...2022-11-1453 minPrime Resources PodcastDeveloping Your Company's Social Media PresenceIn this episode of the Prime Resources Podcast, BDR's Senior Marketing Communications Specialist, Tyler Gunhus, tackles the subject of how to develop or enhance your company's social media presence. Whether you're experienced or just starting out with social media, listen to learn how you can make the most of this important - but ever evolving - marketing tool.(03:03) - The role of social media in marketing(06:57) - Social media platforms for business(10:16) - Determining the best social channel for your business(15:18) - Using social media to attract employees2022-11-0148 minPrime Resources PodcastDeveloping Your Company's Social Media PresenceIn this episode of the Prime Resources Podcast, BDR's Senior Marketing Communications Specialist, Tyler Gunhus, tackles the subject of how to develop or enhance your company's social media presence. Whether you're experienced or just starting out with social media, listen to learn how you can make the most of this important - but ever evolving - marketing tool.(03:03) - The role of social media in marketing(06:57) - Social media platforms for business(10:16) - Determining the best social channel for your business(15:18) - Using social media to attract employees2022-11-0148 minPrime Resources PodcastOffering Accessory Products & Services in PlumbingIn this episode of the Prime Resources Podcast, BDR Lead Head Coach and Trainer John Michel shares on the power of accessories to drive profitability, enhance the customer experience, and increase worker pay in residential plumbing. Looking for ideas on accessory products you can offer? Want to know how to get your team on board? Wondering how to launch an accessory program in your company? All that and more is covered in this information-packed episode. Don't miss it!(01:02) - BDR plumbing training(02:00) - Why accessories are important in plumbing(04:45...2022-10-0333 minPrime Resources PodcastOffering Accessory Products & Services in PlumbingIn this episode of the Prime Resources Podcast, BDR Lead Head Coach and Trainer John Michel shares on the power of accessories to drive profitability, enhance the customer experience, and increase worker pay in residential plumbing. Looking for ideas on accessory products you can offer? Want to know how to get your team on board? Wondering how to launch an accessory program in your company? All that and more is covered in this information-packed episode. Don't miss it!(01:02) - BDR plumbing training(02:00) - Why accessories are important in plumbing(04:45...2022-10-0333 minPrime Partners PodcastUsing Public Relations to Tell the Story of Your BusinessIn this episode of the Prime Partners Podcast, we invite you to take an in-depth look at the components of a press release and discover how you can use public relations to tell the story of your business.Join us for our informative conversation with Heather Ripley, the CEO & Founder of Ripley PR, as she shares how developing a PR relationship can create a competitive advantage.Learn how a PR strategy can help you craft a journalist story and watch how it can diversify your marketing mix. Heather will help you to...2022-09-1938 minPrime Resources PodcastFine-tuning Your Month-end Process for FinancialsIn this episode of the Prime Resources Podcast, BDR Lead Financial Coach Adriane Woodrum explains how to build a consistent month end process for financials that ensures accurate and timely financial reporting. Adriane shares how the month-end process begins far in advance of information reaching accounting and involves the entire team. Listen to find out how to develop the communication and process steps needed to succeed at month's end.Episode Timestamps(01:55) - What is the month end process for financials?(03:36) - Preparation needed for month...2022-09-0125 minFinancials/Bookkeeping – BDRFine-tuning Your Month-end Process for FinancialsBDR
Fine-tuning Your Month-end Process for Financials
In this episode of the Prime Resources Podcast, BDR lead accounting coach Adriane Woodrum explains how to build a consistent month-end process for financials that ensures accurate and timely financial reporting.Adriane shares how the month-end process begins far in advance of information reaching accounting and involves the entire team. Listen to find out how to develop the communication and process steps needed to succeed at month’s end.Fine-tuning Your Month-end Process for Financials Time Stamps:(01:55) – What is the month-end process for fina...2022-09-0125 minPrime Resources PodcastHow to Improve Employee RetentionIn this episode of the Prime Resources Podcast, BDR Head Coach and Trainer Chris Koch discusses ways companies can improve their employee retention. Spoiler alert - it's not just about pay! Chris shares a variety of retention strategies and explains why companies should seek to become the "employer of choice" in their marketplace to help drive their retention efforts. (01:11) - Why retention is important to a business(03:20) - Becoming the "employer of choice"(05:46) - The cost of having an employee leave(10:21) - The role of managers and owners...2022-08-0135 minPrime Resources PodcastHow to Make the Most of Your Business PlanIn this episode of the Prime Resources Podcast, BDR Lead Head Coach and Trainer Jeff Plant provides strategies to maximize the results from your business plan through periodic reviews and updates. Jeff explains how a business plan removes the need to "guess" in business and also shares the benefits of committing to an annual business planning process. Don't let your business plan gather dust on shelf. Commit to review, update, and celebrate your plan - listen and find out how!(01:04) - The lifespan of a business plan(02:10) - Why you need to...2022-07-0524 minFinancials/Bookkeeping – BDRHow to Think Like a CFOBDR
How to Think Like a CFO
In this episode of the Prime Resources Podcast, BDR Financial Coach Brittany Baimbridge shares what it means to think like a CFO. You don’t have to be in the Fortune 500 to apply the same thought processes as a Chief Financial Officer to your company. Learn how you can fine-tune your financial and management reports and utilize them as strategic, decision-making tools.How to Thing Like a CFO Time Stamps:(01:57) – Brittany’s industry background
(03:37) – What does it mean to think like a CFO?
(06:00) – Who in a com...2022-06-0646 minPrime Resources PodcastHow to Think Like a CFO: Utilizing Financial and Management ReportingIn this episode of the Prime Resources Podcast, BDR Financial Coach Brittany Baimbridge shares what it means to think like a CFO. You don't have to be in the Fortune 500 to apply the same thought processes as a Chief Financial Officer to your company. Tune in to learn how you can fine-tune your financial and management reports and utilize them as strategic, decision-making tools. (01:57) - Brittany's industry background(03:37) - What does it mean to think like a CFO?(06:00) - Who in a company needs to think like a CFO?2022-06-0646 minPrime Resources PodcastSelf-Leadership and Goal SettingIn this episode of the Prime Resources Podcast, BDR head coach Paul Grizzle shares how to practice self-leadership and goal setting. Paul discusses the four pillars of self-leadership, the impact that self-leadership has on goal achievement, and how it all ties together in your personal and professional life. Learn how self-leadership could impact your business planning and drive you ahead of your competition.(01:38) – What is self-leadership?(04:10) – Physical self-leadership(05:40) – Emotional self-leadership(07:40) – Mental self-leadership(10:05) – Spiritual self-leadership(11:57) – The way we lead ourselves impacts the way we can lead others2022-05-0200 minPrime Resources PodcastHow and Why to Document ProceduresIn this episode of Prime Resources, BDR financial coach Laura Irons Finley discusses the importance of creating and documenting procedures. Laura shares the positive impact that procedures, workflows, and policies can have on your company. Clarifying communication, building consistency, and improving service delivery are just a few of the benefits. Discover how to start building out your procedures and documenting them so you can maximize peak efficiency with your team.(01:19) – What is a procedure?(01:56) – How workflows relate to procedures(04:06) – The importance of documenting procedures(08:35) – Starting point for building out proc...2022-04-0400 minPrime Partners PodcastUsing Training to Enhance Dealer Growth and LoyaltyIn this episode of Prime Partners, BDR Client Relationship Specialist & Trainer Candy Cunningham discusses the importance of training and how it can enhance dealer growth and loyalty for distributors. Candy shares the impact of dealer growth, the right amount of training you should have, and how training can drive distribution sales and market share goals. Discover how to build a training journey for your customers that will drive you ahead of your competition.(02:15) – Primary ways to grow a distribution business(05:32) – Profile of average dealer(08:20) – How training helps both dealers & distributors...2022-03-2100 minPrime Resources PodcastSafeguarding Your Company From EmbezzlementEmbezzlement is a painful and emotional setback, which can have long-term negative effects on a company’s financial position.In this episode of the Prime Resources Podcast, BDR financial coach and trainer Kasey Stanley explains how embezzlement can occur within a business and how to prevent it. Kasey outlines best practices you can follow to safeguard your business along with helpful insights on what important steps to take if you experience embezzlement.(02:46) – What is embezzlement?(03:22) – Circumstances embezzlement can occur(04:56) – Ways to prevent embezzlement(07:23) – Example of...2022-03-0724 minPrime Resources PodcastDeveloping Your Company’s Social Media PresenceIn this episode of the Prime Resources Podcast, BDR senior service coach and trainer, Jennifer Shooshanian, discusses the importance of identifying your target market and focusing your marketing on key segments that need your service. Jennifer helps outline the process of moving potentials suspects to active prospects - through research, filtering and networking. Gain an advantage over your competition in the market by learning and implementing this process in your commercial maintenance program!(01:37) – What is a target market?(02:20) – How to define a target market for commercial maintenance(04:56) – Identifying your company’s core c...2022-02-1500 minPrime Resources PodcastDefining Your Target Market in Commercial MaintenanceIn this episode of the Prime Resources Podcast, BDR senior service coach and trainer, Jennifer Shooshanian, discusses the importance of identifying your target market and focusing your marketing on key segments that need your service. Jennifer helps outline the process of moving potentials suspects to active prospects - through research, filtering and networking. Gain an advantage over your competition in the market by learning and implementing this process in your commercial maintenance program!(01:37) – What is a target market?(02:20) – How to define a target market for commercial maintenance(04:56) – Identifying your company’s core c...2022-02-1500 minPrime Partners PodcastHow Coaching Can Help a Home Services BusinessToday’s home services market is competitive, and many businesses struggle to figure out how to keep their edge. In our first episode of Prime Partners Podcast, BDR’s Director of Dealer Recruitment Matt Baker will navigate us through the various solutions that business coaching can offer. Join us as we take a look at how quickly your business can grow when you develop a coaching relationship. Learn practical applications to taking your business in the direction you want to go and discover how you can stabilize your place in the home services market.(04:14) What...2022-01-1736 minPrime Resources PodcastDelegation: Your Power Tool for Getting More DoneIn this episode of the Prime Resources Podcast, BDR head coach and trainer, Chris Koch, talks about the importance of delegating and the steps to implement successful delegation. By reframing your thinking, you could help your team members grow successfully while getting more done and adding value to the company. Discover your new mindset and how to successfully delegate to stand out as a great manager!(01:05) – Classes Chris leads(02:12) – What is Delegation?(02:33) – Benefits of Delegation(03:42) – How does delegation help you get more done?(05:12) – Overcoming the mindset of challen...2021-12-3032 minPrime Resources PodcastPresenting Repair Options in ServiceIn this episode of the Prime Resources Podcast, BDR head coach and trainer Jasen Laws discusses the proper process to follow on a service visit and how to present repair options to your customers. When explaining repair options to clients, Jasen believes in focusing on educating the customer and transparent communication to build trust with them. Discover what he does and apply it to your service calls so you can stand out from your competitors every time!(03:33) – What Must Happen on a Service Visit Before you can Present Repair Options?(04:45) – The Rule of 3...2021-12-1035 minPrime Resources PodcastHow to Become a Customer Service HeroAre your customers holding out for hero? In this episode BDR Coach, Trainer, and customer service expert Catherine Bares explains how to become a customer service hero by fine tuning how you react when your company experiences a service failure and then applying the six steps for dealing with unhappy customers. Find out how to position yourself to make a heroic customer save that leads to increased customer loyalty and referrals.(01:00) – Recognizing When a Customer is Unhappy(02:57) – What a Company Should Do After a Mistake Has Been Made(08:07) – What NOT to Do...2021-11-0841 minPrime Resources PodcastWhy Dispatchers Can Make or Break a Service DepartmentIn this episode, BDR Trainer and Senior Service Coach Jennifer Shooshanian explains why Dispatchers are critical to the success of a service department. Jennifer covers the elements that need to be considered when scheduling service calls to reduce travel time and down time as well as strategies on how Dispatchers can positively impact internal and external customer service delivery. What type of person can succeed in the high pressure world of dispatching? Jennifer explains the traits that great Dispatchers share and highlights which ones are the most important to look for. She also provides guidance on the support that...2021-09-174h 57Prime Resources PodcastFinding the Perfect Blend in Marketing Between Strategy and TacticsIn this episode, BDR Senior Head Coach Tammy Vasquez explains how to find the perfect blend of marketing strategy and tactics. Your marketing strategy must function on a high level to guide you in accomplishing your overall goals. Your tactics are the way to implement your strategy. Both are needed for true marketing success, but what is the balance? Tammy covers how to create a marketing strategy to succeed in today's environment and shares different tactical options you can apply to make your strategy a reality. Not sure whether a billboard, online ad, or...2021-09-0251 minInstall – BDRWhy Installers Need Interaction SkillsBDR
Why Installers Need Interaction Skills
What impact does communication have on your customer’s installation experience?In this episode of the Prime Resources Podcast, Shaun Weiss, BDR trainer, and head coach outlines why installers need interaction skills and how simple adjustments in communication can raise customer satisfaction and transform your business into the preferred choice in your market. The process starts from a customer’s first connection with a sales professional through to their interactions with installers during the installation. Discover how to build a culture of great communication and “promis...2021-07-3046 minPrime Resources PodcastWhy Installers Need "Interaction" SkillsWhat impact does communication have on your customer's installation experience? Join BDR trainer and Head Coach Shaun Weiss as he walks you through the process of how simple adjustments in communication can raise customer satisfaction and transform your business into the preferred choice in your market. The process starts from a customer's first connection with a sales professional all the way through to their interactions with installers during the installation. Discover how to build a culture great communication and "promise keeping" that will set you apart from the competition.
(02:13) Defining the role of the Installer today, (06:43) A...2021-07-2246 minPrime Resources PodcastWhy Your Business Plan is a Roadmap to Freedom
Do you want to discover the roadmap to freedom in your business? In this episode, BDR’s Vice President of Coaching Services, Kim Archer, will meet us at the starting line, coach us through the hard turns, and show you how to cross that finish line like a champion. Kim’s track record through her 30-year career in the HVAC Industry has established her as a premier mentor. Today she oversees 30 coaches and leads BDR's business planning workshop, Profit Launch.
Learn how to construct a business plan that not only refines your goals, but grows your...2021-05-2738 minPrime Resources PodcastCommunicating Your Financing Offering
Financing is the most important sales tool you have today. While you may have financing options, how do you communicate them? Do all your customers know what's available? Do all your employees? Many customers today shop for financing first before making a buying decision. If consumers don't know you offer financing they may move on before you even get to talk with them.
In this episode, BDR Trainer Scott Tinder shares the importance of developing a proactive approach when communicating your financing offering. Scott explains how to educate your team on financing and the different w...2021-04-2936 minPrime Resources PodcastWhy It's Important to Have a Growth MindsetThe love for learning and the belief that you can continue to develop your skills over time is a little known key to building a successful company that can stand the test of time. This is the Growth Mindset. BDR Head Coach John Michel discusses why it’s important to have a growth mindset in business and how you can get over the fear of change and set yourself free to build the company of your dreams.
(03:58) What is a growth mindset, (05:32) The fixed mindset, (07:08) Theory of Marginal Gains, (07:35) Mindset that drives business results, (10:46) Business growth, (15:13) How to...2021-04-0239 minPrime Resources PodcastWhat Owners Need to Know About BookkeepersIn this episode, Laura Finley, BDR Financial Coach, unravels what Owners need to know about Bookkeepers. Laura utilizes her experience as a Bookkeeper and combines it with her knowledge as a Financial Coach to outline how Bookkeepers and Owners can work better together to create a highly functioning financial team. Laura shares proven solutions she has used to help her clients overcome the common challenges in forging this critical relationship.
(03:16) Bridging gaps with Owners and Bookkeepers, (04:36) Finding the right Bookkeeper, (08:49) Bridging gaps in financials, (12:05) Meeting schedules, (15:04) What Bookkeepers expect from Owners, (17:16) Actions to obtain information, (19:12) Trainings for...2021-02-2347 minPrime Resources PodcastOvercoming Maintenance Pricing FearsOne common industry challenge is how to price maintenance agreements. Many dealers don’t price maintenance to make a profit because they fear losing customers. In this episode, Jennifer Shooshanian, BDR’s Senior Service Coach and Trainer, will help you face those fears! Jennifer has experience working with dozens of HVAC dealers across the country on their maintenance pricing. She will give you a better understanding on why increasing your maintenance price is essential and how to do it without the fear of losing customers.
(03:03) Typical fears relating to maintenance pricing, (05:46) Percentage of dealers not properly pricing main...2021-01-2747 minPrime Resources PodcastPositive Customer Service Habits
Great customer service can help you build lifetime customers, close more jobs, and generate more referrals. On the negative side, a failure in customer service can destroy relationships you've worked hard to build. In short, customer service plays a major role in your company's success. In this episode, Catherine Bares, BDR coach, trainer, and customer service guru, shares her recommendations for positive customer service habits that you and your team can develop to enhance your company's results.
(06:03) Why is customer service important?, (09:07) How do you drive customer-focused culture?, (12:21) Trust and verify, (14:23) Reviews and referrals, (17:45) Maintaining c...2021-01-0555 minPrime Resources PodcastDeveloping Leadership SkillsLeadership can either make or break a company. In this episode Jeff Plant, BDR Head Coach and Leadership Trainer, explains that great leaders are not necessarily born, but are developed. By developing your leadership level and having a servant mentality, anyone can become a more successful leader. However, be prepared to buckle up as it is a continuous learning journey. Poor leadership in a company can lead to turnover and being stuck with low performers. Instead, take the tips Jeff has provided to be a leader that will help retain employees and help your company succeed!
(05:14) Are...2020-11-2544 min
MC WS DO BDR_BOM DIA A TROPA DO JARDIM TE CHAMA PRA PISCINA _ EXCLUSIVA 2020 MC WS DO BDRCOMENTE E COMPARTILHEM TMJ FML
SEGUEM AE _ MC WS DO BDR2020-11-0704 minPrime Resources PodcastWhy Every Company Needs a Business ValuationDid you know that every company could use a business valuation - even if selling your business is not on your immediate radar? In this episode, BDR Head Coach and financial expert Kevin Nott explains how a business valuation works, when should it be performed, and why it’s beneficial. Is the HVAC industry a desirable one for potential buyers? Listen and find out!(02:49) What is a business valuation?, (04:50) Timeframe of a business valuation, (07:58) Points of a business valuation, (09:44) Why is a larger company attractive to a buyer?, (12:43) Can you ballpark a business valuation?, (18:40) Professional business evaluators, (29:08) Is...2020-11-0448 minPrime Resources PodcastHow to Generate Employee Engagement
Are your employees engaged in their work and your company's future? Chris Koch, BDR Trainer and Head Coach, provides insight on the topic of how to generate employee engagement. What is employee engagement and how do you identify it? How do you encourage engagement in your employees and build a company culture? How do you make tough decisions when someone is not engaged or is not a cultural fit? Chris tackles these subjects and more.
(02:25) What is employee engagement?, (03:25) How can you tell your employee is engaged?, (07:57) Recognizing an engaged person, (09:10) Identifying engaged technicians, (14:00) Owner's and...2020-10-2640 minPrime Resources PodcastThe Importance of Proper Duct DesignIn this episode Candy Cunningham, BDR’s Duct Design Trainer, explains why proper duct design is a critical skill to develop. When dealers do not have formal training in the art of duct design, it can lead to waste, part failures in an HVAC system, and a decrease in customer satisfaction and referrals. Having formal training and an understanding of proper duct design will set you apart from competition, positions your company as the right choice, and generates labor savings.
(04:59) How do people learn duct design?, (05:58) Duct Design, the lost art, (07:00) Good & bad duct work, (12:26) Improper duct de...2020-09-1449 minPrime Resources PodcastIdentifying and Communicating Company ValueIn this episode, BDR’s Instructional Designer and Trainer Scott Tinder explains what makes up value in a customer's mind and outlines how companies can communicate their value to the consumer. Scott provides tools to identify your company's unique value points as well as tips to communicate them to consumers and team members. By educating the customer on the value your company provides, you will be positioned to generate more leads and experience higher levels of success and profit.
(03:48) Warren Buffet and value-based investing, (05:47) Communicating value, (09:54) Generic products & value, (14:01) How do Owners identify value?, (18:46) How do you co...2020-08-1444 minPrime Resources PodcastThe Residential Sales ProcessIn this episode, BDR Coach and Trainer Shaun Weiss dives deep into what makes a successful residential sales process. Contrary to most, Shaun believes the sales process doesn’t start and end with the Salesperson, but begins with the initial customer phone call and involves everyone in the company. Shaun explains how to personalize your sales process and highlights the importance of practicing the key points of the sales process to achieve consistency and top results.
(04:13) Leveraging revenue producers, (11:55) When does the sales process begin?, (14:36) Everyone in the company is involved in the sales process, (17:15) Utilizing technology, (24:19) Ma...2020-08-0548 min
MC WS DO BDRPODCAST 002 MC WS DO BDR FT. DJ'S CB, LD DA FAVELINHA, KR DE CG E MESSIASPODCAST 002 MC WS DO BDR FT. DJ'S CB, LD DA FAVELINHA, KR DE CG E MESSIAS by MC WS DO BDR2019-02-0150 min