Shows
Manage SmarterLee Salz: How Do I Sell Different!?Lee Salz is CEO of Sales Architects, business consultant and an expert in sales differentiation. When salespeople aren’t winning deals at desired levels or price points, executives and business owners turn to him. He is the bestselling, award-winning author of six books, including Sales Differentiation. His sixth booked is entitled Sell Different!, which presents all-new sales differentiation strategies to outsmart, outmaneuver, and outsell the competition.In this podcast and vodcast for sales managers, Audrey, Lee and Lee discuss: ·-How to identify your unique differentiators·-Analysis of touchpoints you have with...2022-05-0824 min
Manage SmarterKevin Davis: How and Why Sales Managers FailKevin F. Davis is the founder and president of TopLine Leadership. Over the past 25 years, more than 20,000 sales managers from many of the world’s most successful companies have attended his 2-day workshop on sales management leadership. Kevin is the author of three books:• Getting Into Your Customer’s Head• Slow Down, Sell Faster!: Understand your customer’s buying process and maximize your sales• The Sales Manager’s Guide to Greatness: 10 essential strategies for leading your team to the top. He is also the architect of our Salesfuel Sales Manager Training program and a facilitator as well. This episode is...2021-02-0133 min
Manage SmarterCoronavirus: Building Credibility with Your Team and CustomersGlobal Credibility Expert Mitchell Levy is a TEDx speaker and international bestselling author of over 60 books, including his latest "Credibility Nation." As CEO of the publishing company ThinkAha, his superpower is extracting the genius from your head in a three-hour interview so that his team can ghostwrite your book, publish it, distribute it, and make you an Amazon bestselling author in four months. He is an accomplished Entrepreneur who has created twenty businesses in Silicon Valley including four publishing companies that have published over 850 books. He's provided strategic consulting to over one hundred companies and has been chairman of...2020-10-1123 min
Manage SmarterCoronavirus: Fear and How To Combat its Four LevelsKathlyn Hendricks, Ph.D., BC-DMT*, is an evolutionary catalyst and freelance muchness mentor with 50 years pioneering experience in somatic approaches to relationship transformation. She is the co-author of 12 books, including the best-selling Conscious Loving and At the Speed of Life. Most recently, she has created a website with dozens of free resources focused on Unlocking the Fear Code and Restoring Resourcefulness in our turbulent times. In this episode, Audrey, Lee and Kathlyn discuss: · The Four Levels of Fear and tips on how to come with them· New ways to discuss fear feelings with your team 2020-09-0621 min
Manage SmarterCoronavirus: It's All About CEX: Customer ExperienceJason Bradshaw is the entrepreneur/author of the book IT'S ALL ABOUT CEX, the essential guide to customer and employee experience. At 14 years old, Jason Bradshaw started his own telecommunications and hardware distribution business. It was there he began a lifelong passion for customer experience Our guest today says every crisis is an opportunity to grow. Joining us today is Jason S Bradshaw, from teenage entrepreneur to aglob al thought leader on Customer & Employee Experience delivering business growth. With experience in everything from telecommunications to government, media and automotive Jason has the depth and breadth of experience to inspire...2020-08-3020 min
Manage SmarterCoronavirus: Inspiring a New Company CultureBrenda Batista is President and Founder of Inspiring Company Culture where she helps leaders transform their work environments to be places where everyone is heard, valued, and appreciated. Brenda is an expert in establishing high-performing teams, healthy company culture, leadership, business system analysis, and strategic planning.For the past 25 years, Brenda has focused on performance improvement and how the power of teams helps sustain business results. She helps teams engage and align with desired business outcomes by providing customized workshops, as well as group and leadership coaching either as a standalone or as part of a consulting...2020-08-2322 min
Manage SmarterCoronavirus: Creating Radical Value for Customers and ProspectsMark Boundy has grown businesses in a variety of industries for 25 years , amassing wide-ranging experience in sales, marketing, new product development, and product management. He helps his clients find, win, and keep more business—more profitably. He’s led firms to be value – and price – leaders in a wide variety of product and service industries. Mark wrote “Radical Value. Elevate Your Company – and Career – By Unleashing the Power Within Customer Centricity. Mark lives in Phoenix, Arizona, father of two grown sons.In this episode, Audrey, Lee and Mark discuss: · Radical Value definition and how to get there· ...2020-08-1623 min
Manage SmarterCoronavirus: Win Fast - Quick Ways to Achieve More, Earn MoreSiimon Reynolds is one of the world’s leading business coaches. He is the winner of over 50 business and industry awards, and the founder of numerous highly successful companies. His last company grew from zero to a stock market valuation of over $500 million, in just 8 years. Siimon coaches entrepreneurs and CEO’s from all over the world, from start ups to companies grossing over half a billion dollars a year. He is also a multi award winning business author. His previous book won the Silver Medal for Best Business Success book at the Axiom Business Book awards. Siimon’s latest...2020-08-0918 min
Manage SmarterCoronavirus: Artificial Intelligence for Leadership and Social GoodNeil Sahota is an IBM Master Inventor, United Nations (UN) artificial intelligence (AI) Advisor, author of the book Own the A.I. Revolution, and Professor at UC Irvine. Over his 20+ year career, Neil has worked with enterprises on the business and marketing strategies to create next generation products/solutions powered by emerging technology as well as helping organizations create the culture, community, and ecosystem needed to achieve success such as the U.N.’s AI for Good initiative. Neil also actively pursues social good and volunteers with nonprofits. He is currently helping the Zero Abuse Project prevent child sexual ab...2020-08-0220 min
Manage SmarterCoronavirus: Managing Growth and Culture with Virtual AssistantsDaniel Ramsey is the founder and CEO of MyOutDesk, the highest-rated virtual assistant company in the marketplace with over 500 verified 5-star reviews, and over 13 years of experience, serving more than 6,000 clients across industries. Daniel is going to share a Grow Virtual Guide to help businesses and executives how to effectively transition to a fully remote or blended organizational model, how to reinvent the value we provide in this changing market, and how to grow virtual all while reducing operational costs.Daniel is also the author of the bestselling book, Scaling Your Business with MOD Virtual Professionals.2020-07-2624 min
Manage SmarterCoronavirus Operational Agility and Re-AlignmentJonathon Hensley is co-founder and CEO of Emerge, a digital product consulting firm that works with companies to improve operational agility and customer experience. His new book is called “Alignment - The #1 thing at the heart of every successful digital product”In this episode, Audrey, Lee and Jonathon discuss: · The 4 levels of alignment leaders need to understand NOW· How to build sustained, constant alignment in your business· Remote teams and boosting alignment amid COVID-19· Practical exercises to use to draw out new ideas from your teamFREE BOOK - Alignment emerge...2020-07-1922 min
Manage SmarterCoronavirus: Better LeadershipBen Gallagher is the co-founder of B+A, a creative management consultancy whose clients include Converse, Google and Beats by Dre. Before he founded B+A, Ben was a journalist at MTV and later, Sir David Frost’s producer at Al-Jazeera. He then found himself leading Nike’s efforts to make running appealing to young people. With COVID-19, he's here to give his tips on how to work and manage smarter through this time.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this epis...2020-06-2120 min
Manage SmarterCoronavirus: Better Decision-Making for the New AbnormalDr. Gleb Tsipursky is a behavioral economist and cognitive neuroscientist studying the psychology of decision making in business and other contexts. He is also CEO of Disaster Avoidance Experts and author of the new book Resilience: Adapt and Plan for the New Abnormal of the COVID-19 Coronavirus Pandemic.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Gleb discuss: · His prediction on when a Coronavirus vaccine will be available worldwide to everyone· Why our brains are wired to be optimis...2020-06-1425 min
Manage SmarterCoronavirus: Improved Remote Workplace & WorkersShane Metcalf is co-founder of 15Five and one of the world’s leading pioneers in the space of cultural engineering and positive psychology and an expert in remote workplaces and workflow management.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Shane discuss: · The combination of two qualities you HAVE to have or your remote teams will feel paranoia and fear.· Specific team exercises to help boost engagement· How to tell if your team is struggling with remote workp...2020-06-0723 min
Manage SmarterCoronavirus: How to Boost your ROITom Pisello is a thought leader and author on sales and marketing effectiveness, as well as a serial entrepreneur. He is well known from his podcasts, videos, blog posts, and newsletter as “the ROI Guy.” Tom is the Founder of the Evolved Selling Institute and currently Chief Evangelist for Mediafly, a leading sales enablement solution provider.In this episode, Audrey, Lee and Tom discuss: · How to changes you can sell as well remotely as well as you did in person· Top ways to keep selling in COVID-19· Better methods to prepare interactive digital...2020-05-3121 min
Manage SmarterCoronavirus: Economic Data Reveals OpportunitiesDr. John Johnson is a PhD economist and the CEO of Edgeworth Analytics, a DC-based data consulting firm that empowers professionals to unlock data’s potential. John understands how to transform companies’ raw, messy data into meaningful analysis and reliable results that empower informed decision-making. A teacher at heart, John is known for his ability to explain technical concepts simply and clearly.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and John discuss: · Economic data on time and possible dat...2020-05-2420 min
Manage SmarterCoronavirus: Fixing Technology DeficienciesSam Schutte is the CEO of Unstoppable Software, Inc. The company's software development services as a development partner, and is the host of the podcast at unstoppabletalk.com (which covers the "intersection of business and technology innovation").He is also the creator of The Virtual Tip Jar, which enables customers to support their favorite restaurant servers and services providers whose income has been negatively impacted during COVID-19.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Sam...2020-05-1723 min
Manage SmarterCoronavirus: Eliminating Struggling CompetitorsAt work, serving as President and CEO The Beacon Group, Cliff Farrah has spent more than 25 years advising clients on organic and inorganic growth strategies and tactics in Healthcare, Technology, Industrial, Energy and Defense marketplaces. His thought leading work on growth strategy, innovation commercialization, market disruption, and services/business model design has been successfully used by Fortune 100 clients around the globe. Mr. Farrah is the author of dozens of growth strategy and analytical frameworks, and is a guest lecturer at the University of Virginia's Darden Graduate School of Business, where he received his MBA. At play, Cliff Farrah is...2020-05-1022 min
Manage SmarterCoronavirus: Layoffs and Older WorkersCoronavirus has caused layoffs of more than 26 million Americans from their jobs. Are older workers a liability or competitive advantage and if you are an older worker, how can you increase your value to your employer during this unprecedented time?Patti Temple Rocks is the author of a book called "I'm Not Done: It's Time to Talk About Ageism in the Workplace." She is also a senior partner at a Marketing agency in Chicago.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE....2020-05-0324 min
Manage SmarterCoronavirus: Don’t return to normal. Return to BETTER.David Veech teaches leaders how to Love, Learn, and Let go. The actions following these decisions create an engaging workplace that harnesses the creative and productive power of people. He began his leadership journey with 20 years of service in the Army and he is still actively learning. Author of Leadersights: Creating Great Leaders Who Create Great Workplaces.. His messages will inspire you and your teams to obliterate obstacles, accelerate innovation, and elevate performance leaving everyone motivated and engaged for the future.And for Coronavirus, David says in responding to it, "Don’t return to normal. Return to BETTER."...2020-04-2623 min
Manage SmarterCoronavirus: Course Correction TipsJeff Piersall is known as The Chaos Coach. A former high school and college basketball coach, Jeff is an entrepreneur that has recently exited his business and now specializes in M&A activity for small cap businesses. He is also the author of Dogs Don't Bark at Parked Cars.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Jeff discuss: · How to Course Correct in a Crisis· Knee jerk reactions vs. course corrections· Money and opportunities to pursue...2020-04-1921 min
Manage SmarterCoronavirus: Recession Counter Assault TipsJonathan Slain’s book, “Rock the Recession: How Successful Leaders Prepare For, Thrive During, and Create Wealth After Downturns” came out in September 2019 and is a #1 Amazon Best Seller. His tips are especially relevant today as the world heads into recession due to the COVID-19 pandemic.Jonathan coaches high growth leadership teams across the United States to implement the Entrepreneurial Operating System® also known as “Traction.” He focuses on working with entrepreneurial niche/specialty firms and large corporations ($10M+ in annual revenue), spending over 100 days per year working with teams just like yours.PLEASE NOTE: DUE TO ONLI...2020-04-1221 min
Manage SmarterCoronovirus: Being Human is Better than Data in Uncertain TimesRishad Tobaccowala is the author of Restoring the Soul of Business: Staying Human in the Age of Data. He is also a Senior Advisor to the Publicis Groupe where he has spent his entire 37-year career, most recently serving as the Chief Growth Officer and Chief Strategist of the Groupe. He was named by BusinessWeek as one of the top business leaders for his pioneering innovation and TIME magazine dubbed him one of five “Marketing Innovators.”PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In t...2020-04-0524 min
Manage SmarterCoronavirus: Walk Around Managing When You Can't Walk AroundTom Peters is coauthor of In Search of Excellence—the book that changed the way the world does business and often tagged as the best business book ever. Also the author of The Excellence Dividend . Seventeen books and thirty-five years later, Tom is still at the forefront of the “management guru industry” he single-handedly invented. Also the recipient of the Thinkers50 Lifetime Achievement Award.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Lee, Audrey and Tom discuss: · Opinion on CEOs currently lay...2020-03-2927 min
Manage SmarterThe Beauty of Conflict: Harnessing Your Team’s Competitive AdvantageCrisMarie Campbell, an Olympic rower, and Susan Clarke, a former marriage therapist and Equus coach, are the authors of The Beauty of Conflict: Harnessing Your Team’s Competitive Advantage and The Beauty of Conflict for Couples. They also have a podcast with the same name: The Beauty of Conflict for dealing with conflict at work and at home. As partners in work and life for over two decades, they’ve adapted their proven step-by-step process honed working with Fortune 100 Companies such as Johnson & Johnson, Microsoft, AT&T and San Francisco Giants to help long-term couples use conflict as a cata...2020-03-1522 min
Manage SmarterGrowing using Amazon and Emerging Digital PathwaysTimothy Seward, Author of Ultimate Guide to Amazon Advertising and founder of ROI Revolution, a digital marketing agency. Timothy recognized the struggles business owners face in the digital world and decided to instill his expertise into the first (and currently, the only) published book on the art of Amazon advertising---His proficiency can help everyone better their brands, increase awareness via digital marketing, and increase product sales. And as he says, ignore digital marketing at your own peril. In this episode, Audrey, Lee and Timothy discuss: · How Amazon is the new search engine· ...2020-03-0822 min
Manage SmarterIs Hire Slow, Fire Fast Terrible Advice?Micah Rowland isn’t your everyday builder. Maybe because he doesn’t build homes, cabinets, or even the software that he used to as an engineer. As Chief Operations Officer COO of Fountain, Micah builds people, teams, and processes that has taken multiple companies from 50 to 250 people and $5 million to $30 million in revenue. In this episode, Audrey, Lee and Micah discuss: · Why "Hire Slow, Fire Fast" is Terrible Advice· The top reasons why companies have trouble hiring and firing· The areas managers are deficient in that cause hiring/firing issues within an organization· Hiring...2020-03-0119 min
Manage Smarter2020 Tax Tips for Entrepreneurs and Side HustlesRachel Michaelov is Founder & CEO of Empire Tax Professionals and is a licensed Enrolled Agent who’s Licensed by the IRS. Her team helps their clients handle their bookkeeping, payroll and tax needs all under one roof! Since then she became a NTPI Fellow and helps clients to correspond directly with the IRS to resolve disputes and notices. Her specialties lie in helping small business owners optimize their taxes and achieve financial success. She is the mother of four boys. In this episode, Audrey, Lee and Rachel discuss: · Tax tips for businesses given the law changes...2020-02-2323 min
Manage SmarterCreating Autopilot HabitsDeborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in "Reputation Management” and communication effectiveness. She brings to you over twenty years of business etiquette, communication and self-presentation expertise, rooted in behavioral science and successful human interaction. In this episode, Audrey, Lee and Deborah discuss: · Definition of AutoPilot Habits· Examples of specific habits you should develop this year to boost efficiency· How many days it takes to develop a habit (Hint: it's not 21)· What time of day the...2020-02-1621 min
Manage SmarterNavigating Difficult ConversationsJohn Stoker is the founder and president of DialogueWORKS. He is also the author of the book, Overcoming Fake Talk. John and his firm specialize in helping leaders, managers, and individual contributors hold the conversations that matter most. His firm also offers training in other aspects of interpersonal relations, such as emotional intelligence.In this episode, Audrey, Lee and John discuss: · Definition of Fake Talk· Specific phrases and techniques to change how you manage difficult conversations “Many leaders avoid holding difficult conversations either because they don't know how or because they a...2020-02-0926 min
Manage SmarterThe Third Eye of Rogue LeadersPaul Rosenberg is a Fortune global Fortune 500 coach, author and speaker. Author of the top-rated Rogue Leadership: Harnessing Headwinds to Drive Performance, he brings 30 years of experience in multiple industries and organizations from start-up to mature. As a comic and improvisational actor, he is known for his humor and creative look at business and leadership.In this episode, Audrey, Lee and Paul discuss: · Definition of Rogue Leadership· How to truly reach your “gut” feelings to guide you· Making decisions: Quickly vs. Right· Fun or boundary-breaking activities to break you and your teams out of a rut (Bubble...2020-02-0221 min
Manage SmarterHow to Be a Self-Evolved Leader and Stop the Cycle of MediocrityDave McKeown, CEO of Outfield Leadership and author of The Self-Evolved Leader, says most leaders are working in the weeds when they need to be thinking more strategically. He helps individuals, teams, and organizations to lead with authenticity, purpose, and effectiveness and has worked his magic with clients including Bank of America, the British Government, Entrepreneur's Organization, Bamboo HR and countless others.In this episode, Audrey, Lee and Dave discuss: · What is the Cycle of Mediocrity and how to stop it· 6 Micro Disciplines to practice· Definition of “Self-Evolved”· How to transfer your p...2020-01-2620 min
Manage SmarterBecoming an Emerging LeaderEddie Turner, is a popular keynote speaker and author of 140 Simple Messages to Guide Emerging Leader - which provides 140 actionable leadership messages for emerging leaders and leaders in transition. Billed as The Leadership Excelerator®, he is an in-demand expert who has worked for several of the world's “most admired companies" such as Deloitte, GE, and Accenture. Eddie works with leaders to Accelerate Performance and Drive Impact!® He is also the host of the Keep Leading podcast on C-Suite Radio.In this episode, Audrey, Lee and Eddie discuss: · The 8 definition of Emerging Leaders· ...2020-01-1920 min
Manage SmarterBrain Drives Behaviors: Rewire It With These Workplace ChangesDave Kenney, Executive Director and Co-Founder at Emergo Recovery, has over 30 years of experience in the field of human development and is the pioneer of Actualized Recovery®, an integrative brain-first approach to lasting recovery. Dave’s proprietary methodology leverages neuro-balancing technology, nutritional therapy, orthomolecular restoration, positive psychology, SMART Recovery, cognitive behavioral therapy (CBT), motivational interviewing, robust fitness, biophilia, and more to restore mind-body health and inspire the spirit.In this episode, Audrey, Lee and Dave discuss: · The top 3 things you can change in your workplace to improve everyone’s brain health and performance· ...2020-01-1221 min
Manage SmarterThe Magic Words of ManagementPhil M Jones has made it his life’s work to demystify the sales process, reframe what it means to “sell,” and help his audiences to learn new skills that empower confidence, overcome fears and instantaneously impact their results. The author of five international best-selling books and the youngest ever winner of the “British Excellence in Sales and Marketing Award”, Phil is currently one of the most in-demand assets to companies worldwide. Phil is famous for his inspiring “Magic Words”, and his highly engaging, practical approach to what is often a subject that is littered with hype and power-hungry “gurus”.Phil M Jo...2020-01-0521 min
Manage SmarterWhat Moves Us: An Integrated Looks at Human MotivationSteve Sisler is an author, speaker, and a master behavioral analyst. He has consulted on “personality difference” with hundreds of .com companies in 18 countries.In this episode, Audrey, Lee and Steven discuss: · What motivates us that makes the brain feel good and lessens brain tension· The 27 different styles of motivation· Why we are driven by feelings · How managers can learn to identify the different motivational types on their team “We’ve come up with 27 different styles, soon to be 37 but 27 different styles and everybody is one of those types and when you are and you’re environment agrees with that, in other words if I’...2019-12-2920 min
Manage SmarterMindsets to Grow Your Influence and Impact.Michelle Tillis Lederman is named by Forbes as one of the 25 Professional Networking Experts to Watch and author of "The Connector's Advantage: 7 Mindsets to Grow Your Influence and Impact."In this episode, Audrey, Lee and Michelle discuss:-How to be a relationship-driven leader-The 7 Mindsets to Grow Your Influence and Impact-Difference between connecting and networking-How to build strong work relationships and what's the ROI-Creating a connector culture that spreads to your entire team"When you have engagement, over 90% of people will try t...2019-12-2221 min
Manage SmarterHost Confessions: What We Learned in 2019C. Lee Smith is CEO of SalesFuel and Audrey Strong is Vice President of CommunicationsIn this episode, Audrey and Lee discuss: · Our favorite lessons from season 2 of the podcast· Surprising revelations we got from guests and how we applied them at SalesFuel· Mistakes we’ve made and learned from in 2019· How you, our listeners, can help us with Season 3 topics and guestsSend topic suggestions and guest suggestions to astrong@salesfuel.com or go to managesmarter.com and fill out our guest form and submit it! We love all your...2019-12-1523 min
Manage SmarterAvoiding Self-Sabotage by Rewiring Your BrainTiffany Toombs is a mindset coach who specializes in helping people rewire their brains to overcome self sabotage and limiting beliefs; allowing them to experience success in every area of life. She is a Master Practitioner and Trainer in NLP (Neurolinguistic Programming) and Matrix Therapies. She loves watching her clients transform from being stuck with emotional trauma, depression, anxiety, self-sabotage, and procrastination to improving their business, finances, health, and relationships. and tiffany you've had some of your own trauma so you speak from experience.In this episode, Audrey, Lee and Tiffany discuss: · Overcoming s...2019-12-0822 min
Manage SmarterNetworking: Uncommon Locations and Fresh TechniquesJennifer Gitomer is a speaker, trainer, writer, blogger, Facebooker, Instagrammer, Tweeter, YouTuber and Podcaster. She is online, on-point, and on the money. Her podcast Sell or Die, with co-host Jeffrey Gitomer, gets over 100,000 downloads a month.Jennifer founded Sales in a New York Minute to share her passion and strategies for success with salespeople and businesses worldwide.In this episode, Audrey, Lee and Jennifer discuss: · The #1 “way” to be that makes you a networking magnet to others· Creating a “profitable” network via your networking· The Top Most Unusual Locations that are superb for...2019-12-0123 min
Manage Smarter4 Techniques For Fixing a MisfireMitch Schneider is an entrepreneur, educator, master automotive technician, martial artist, and trade journalist. He is the author of Misfire: What to Do When Things Aren’t Running on All Cylinders. Described as “Who Moved My Cheese” Meets “The Karate Kid,” the story of Misfire demonstrates how Eastern philosophy and Western pragmatism can reshape your business, your family, and your very soul. In this episode, Audrey, Lee and Mitch discuss: · The four techniques to help managers and business owners handle day to day stress and challenges· The importance of constant Situational Awareness...2019-11-2420 min
Manage SmarterRepackaging Yourself To Look Like A LeaderSylvie di Giusto helps individuals and companies around the world explore how people make up their minds very quickly about them and either open the door for them or slam it shut. Sylvie’s nearly twenty years of corporate experience, her ability to empower people, and her life-long dream of being an American have led her to New York City. It’s where she “packages people.” Her book is called The Image of LeadershipIn this episode, Audrey, Lee and Sylvie discuss: · Top tips to make a powerful first impression· Defining what you want to be known for to communi...2019-11-1021 min
Manage SmarterLeader Wellness to Elevate PerformanceNavy Special Operations veteran, entrepreneur, Bob Pizzini joins us today....He is a Master EOD Technician, Master Naval Parachutist, Master Training Specialist, Mixed Gas Deep Sea Diving Officer, United States Parachute Association Accelerated Free Fall Instructor (AFFI), and Six Sigma Green Belt. Now an entrepreneur, he is the CEO of Elevate Your Leadership, as well as his core business iFLY Virginia Beach Indoor Skydiving.In this episode, Audrey, Lee and Bob discuss: · Six Critical Traits about Fitness of the Leader· Breathing Exercises to improve productivity· How to recognize when you're in the best condition...2019-11-0320 min
Manage SmarterToxic Workplace Survival TipsDr. Paul White is a psychologist, author, speaker and consultant who, for over two decades, has helped countless businesses and organizations make work relationships work. Co-author of The 5 Languages of Appreciation in the Workplace (written with #1 New York Times bestselling author Dr. Gary Chapman) and three other books, he has given lectures around the world. Other book is Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment.In this episode, Audrey, Lee and Dr. White discuss: · Signs you’re in a toxic workplace· How to survive working for or with a Toxic Leader2019-10-2721 min
Manage SmarterHours vs. Productivity = Work/Life BalanceSteve Napolitan is a two time #1 best selling author, award winning marketer and productivity guru. He has made millions for his clients and worked with companies such as Apple, Intel, Charles Schwab and Nestle. Steve has some thoughts and tips on managing smarter and how that looks with growing global workforce and technology. He's also got a unique view of work life balance and hours vs. productivity for you to consider.“When we actually slow down, we find we have a lot more answers in our head.” – Steve Napolitan In this episode, Audrey, Lee and...2019-10-2021 min
Manage SmarterBetter Workplace Relationships: How To Build ThemDr. Randy Ross is founder and CEO (Chief Enthusiasm Officer) of Remarkable! A master of cultural transformation, Dr. Ross has a unique understanding of employee engagement and offers practical solutions for increasing both team morale and performance.As the author of Remarkable!, he has traveled throughout the United States and internationally as a speaker, consultant, and coach, building teams and developing leaders. His new book is called Relationomics: Business Powered by Relationships. In this episode, Audrey, Lee and Dr. Randy Ross discuss:· 4 Key Principles to Cultivating Better Relationships· Building healthy environments to get more pr...2019-10-1322 min
Manage SmarterTriumphing After a Career Crash and BurnChicke Fitzgerald is the CEO of Solutionz Innovations. She spent the first half of her career working for industry leading travel distribution tech and telecom companies. If you have ever made a travel booking online or checked in for a flight, chances are Chicke worked for or consulted to one of the companies that pioneered that technology. The second half has been spent turning trip tech and travel storytelling on its head. She is the author of The Game Changer, a business fable about transformational business design. In this episode, Audrey, Lee and Chicke discuss:· How to recover from a busin...2019-10-0621 min
Manage SmarterBecoming a Better Presenter - Top TipsCindy Ashton is the CEO of Minerva Enterprises LLC, an elite-level presentation strategist, professional speaker, singer, and award-winning TV host of Cindy Uncorked on e360tv. With twenty years of experience, she is an authority on presentation skills, speaking voice, body language, content delivery, and leadership presence. Canadian-born, Cindy lives in the United States under a green card for a person of “extraordinary ability” and is considered to be in the top one percent in her field of training, speaking, and performing. In this episode, Audrey, Lee and Cindy discuss:· Why people fail to deliver and present their message in a way tha...2019-09-2923 min
Manage SmarterManaging International Offices and MarketsDarby Doll is an Asia-based strategic communication consultant with more than two decades’ experience working with multinationals and startups in the region and a specialized focus on marketing communications and business development.In this episode, Audrey, Lee and Darby discuss:· How to expand your business into Asia Pacific and other markets· Land mines of entering the market and what to watch out for· Managing teams in Asia-Pacific· Financial concerns and cryptocurrency“The 21st Century is the Asia-Pacific Century of domination.” – Darby Doll Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good...2019-09-2222 min
Manage SmarterBeing An Honest Broker of InformationJan Allen, Executive Coach and Life Strategist, she is the co-managing partner of Business of People. Jan is hired by people restless for their next level of success and ready to tackle whatever is in the way. In addition to serving in an executive role for two Ohio governors, Jan launched and led successful public affairs and public relations businesses. She holds a bachelor’s degree in political science, a master’s degree in social work, and a juris doctor from the Moritz College of Law, all from The Ohio State University, and is a graduate of the G...2019-09-1521 min
Manage SmarterHow Women Can Advance to the C-SuiteTricia Benn is the Executive Vice-President of the C-Suite Network and General Manager of The Hero Club, an invitation-only membership organization for CEOs, founders, and investors. In addition to sitting on multiple business, associations and not-for-profit boards, Benn served as a senior executive for three enterprise-level organizations in market research, telecommunications, media marketing, and advertising. As Global Chief Marketing & Strategy Officer and U.S. Managing Director within MDC Partners, a $3 billion global holding company, Benn’s leadership drove double digit growth year-over-year and new contracts with some of the most important impact players in the world.In th...2019-09-0820 min
Manage SmarterBridge The C-Suite Gender GapTricia Benn is the Executive Vice-President of the C-Suite Network and General Manager of The Hero Club, an invitation-only membership organization for CEOs, founders, and investors. In addition to sitting on multiple business, associations and not-for-profit boards, Benn served as a senior executive for three enterprise-level organizations in market research, telecommunications, media marketing, and advertising. As Global Chief Marketing & Strategy Officer and U.S. Managing Director within MDC Partners, a $3 billion global holding company, Benn’s leadership drove double digit growth year-over-year and new contracts with some of the most important impact players in the world. In this episode, Aud...2019-09-0114 min
Manage SmarterMergers & Acquisitions: Managing Through Major ChangeTom Ray is the Executive Vice President of Jim Doyle and Associates. He is also the author of Amazon best seller, "Branding is OUT, Results are IN! Lessons for the LOCAL Advertiser" and is an expert in local advertising and media as well as management. In this episode, Audrey, Lee and Tom discuss:· What you should do with your department and team in a merger or acquisition· How to get MORE out of your people amid the stress and chaos· Tips on how to use major change within your organization for leverage· Coping and managing a major company culture change “I would worry less ab...2019-08-2522 min
Manage SmarterLife-Changing Mastery of Your MessageJoe Williams is the Founder of Creative Performance Group, where he helps people get their message out to the world in the most powerful way possible. He created the Master Your Message Bootcamp, an intensive training that has created hundreds of other successful speakers, coaches, consultants, and authors. In Addition to live events, consulting, and corporate programs, Joe lead the Impact Entrepreneur group – a high-end mentorship program for professional speakers, coaches, and consultants. His new book "The Impact Awakening: How to go from having a calling to changing lives", focuses on how to master your mess...2019-08-1821 min
Manage SmarterManaging with Greater MindfulnessTheresa Rose is a Mindful Performance Specialist who works with and speaks to organizations and their people so they may show up more fully, connect more deeply, and deliver more powerfully at work, at home, and all day long. She is a business motivational speaker, content development coach, standup comedian, and award-winning author of Mindful Performance: How to Powerfully Impact Profitability, Productivity, and Purpose. In this episode, Audrey, Lee and Theresa discuss:· Why managers think not being mindful has nothing to do with their team’s performance · Tips on how being mindful can boost your personal life as well as professional·...2019-08-1125 min
Manage SmarterManaging 4 Generations in 1 WorkplaceLiz Devine Hewson, CPC and Mark Lund, M.D., CPC are Co-Founders and Principals of Twin Lights Consulting. Their firm helps companies create authentic communication across the chasm dividing the generations at work. They provide a clear path to authentic communication, developing trust, creating commitment, which leads to improved employee engagement for all ages. In this episode, Audrey, Lee, Liz and Mark discuss:· - What year the number of millennials in the workforce will equal 75% - it's sooner than you might think- Effectively communicating with different generations to boost profits- Why most people listen...2019-08-0423 min
Manage SmarterThe Devil, Company Morale, and your Career are all in the DETAILSChris Denny is the Attention To Detail Expert. He's a researcher, trainer, and author of Improve Attention To Detail: A straightforward system to develop attention to detail in yourself, employees, and across an organization.. He helps people and organizations develop everyday excellence in the work they do via his workshops and online training courses as well and you can find out more at attentiontodetail.com. In this episode, Audrey, Lee and Chris discuss: · The different components/breakdown of details and processes· How to address the gaps in detail failure for yourself and/or your team· How the lack of detail attention=a los...2019-07-2822 min
Manage SmarterWhat Moves Us: An Integrated Look at Human MotivationSteve Sisler is an author, speaker, and a master behavioral analyst. He has consulted on “personality difference” with hundreds of .com companies in 18 countries.In this episode, Audrey, Lee and Steven discuss: · What motivates us that makes the brain feel good and lessens brain tension· The 27 different styles of motivation· Why we are driven by feelings · How managers can learn to identify the different motivational types on their team “We’ve come up with 27 different styles, soon to be 37 but 27 different styles and everybody is one of those types and when you are and you’re environment agrees with that, in other words if I’...2019-07-2120 min
Manage SmarterThe Hard Working Woman’s Guide to MoneyKT Thomas is the founder of NewDay Solutions, a financial advisory firm in New Hampshire. She has been running a successful growth oriented firm for over 25 years. She is also the author of “The Hard Working Woman’s Guide to Money” and host of the weekly podcast “ KT’s Money Matters." KT is an avid triathlete and a stroke survivor, and believes that stress of career and money can be very bad for your health.In this episode, Audrey, Lee and KT discuss: · Why women are more in need of financial advising assistance and overall financial education · #1 and first mistake female...2019-07-1423 min
Manage SmarterHow Paying Attention Pays OffNeen James - a leadership, female, keynote speaker - teaches companies how to increase profits by paying attention to what matters most.In this episode, Audrey, Lee and Neen discuss: · How Paying Attention drives profitability, productivity and accountability. · How to “Listen With Your Eyes” – What it is and why you should do it· Tips & Strategies for getting your team to pay better attention to your leadershipSAMPLE BOOK CHAPTERS OF ATTENTION PAYS: https://s3.amazonaws.com/attentionpaysbooksamplechapters/Attention+Pays+Sample+Chapters.pdfCOMPLETE BOOK OF FOLDING TIME: https://neenjames.com/wp-content/uploads/2018/02/Folding-Time-by-Neen-James.pdf "You’re in control. You...2019-07-0720 min
Manage SmarterReaching The C-Suite soonerJessica Hawthorne-Castro, CEO and owner of Hawthorne Advertising. an award-winning technology-based advertising agency specializing in analytics and accountable brand campaigns.Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.In this episode, Audrey, Lee and Jessica discuss:*How she rose from the mail room of a talent agency to the C-Suite...2019-06-1620 min
Manage Smarter7 Mindsets to Grow Your Influence and ImpactMichelle Tillis Lederman is named by Forbes as one of the 25 Professional Networking Experts to Watch and author of "The Connector's Advantage: 7 Mindsets to Grow Your Influence and Impact."In this episode, Audrey, Lee and Michelle discuss:-How to be a relationship-driven leader-The 7 Mindsets to Grow Your Influence and Impact-Difference between connecting and networking-How to build strong work relationships and what's the ROI-Creating a connector culture that spreads to your entire team"When you have engagement, over 90% of people will try t...2019-06-0920 min
Manage SmarterRecruiting Top Young TalentIn this episode, Audrey, Lee and Jessica discuss:What generation Z is looking for and how that differs from millennials.What level of transparency in a business should be shown.How to get the new generation to stay in their company instead of job hopping.What managers struggle with now days. Key Takeaways:The new generation wants constant feedback and transparency.Hire employees that have a good culture, because that's hard to teach.Each person has their own struggles.You have to have emotional balance and be able to help others with their emotional balance to be high up i...2019-05-2621 min
Manage SmarterAccountability Without the DramaAccountability: How do you get it from your people and how can you actually transfer the responsibility for it onto your teams and make them WANT to give it to you? Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. As a highly sought-after conference headliner, Cy Wakeman holds a Certified Speaking Professional (CSP) designation from the National Speaker’s Association, placing her within the top 3% of speakers. She’s a regular contributor on Forbes.com, Success.com, The Huffington Post, and Arianna Huffi...2019-05-1222 min
Manage SmarterSocial Wealth: How To Get It and Use ItJason Treu is an executive coach who helps executives, managers, and employees to maximize their leadership and management potential. He provides coaching, workshops, and speaking services. He spent 15+ years working in marketing leadership positions in Silicon Valley working with influential leaders such as Steve Jobs (Apple & Pixar), Reed Hastings (CEO at Netflix), Mark Cuban, Mark Hurd (CEO at HP).In this episode, Audrey, Lee and Jason discuss: · Definition of Social Wealth· Vulnerability is the lever to build trust superfast among team members· The keys to making your business networking much more effective· What kind of questions to ask to make you...2019-05-0521 min
Manage SmarterGetting Buy-In and "Ingagement"Evan Hackel is the CEO of Tortal Training and Ingage Consulting, Author and Speaker. Evan also has a podcast on C-Suite Radio, Training Unleashed and the creator of the Ingaged Leadership concept and brand, is a thought leader in the fields of leadership and success. He has published the book “Ingaging Leadership”. In this episode, Audrey, Lee and Evan discuss: · Definition of Ingagement vs. Engagement· How ownership buy-in employees act differently · Taking the next step to survey employees and draw in everyone to find solutions· Creating better information flow throughout complex organizations to gain buy-in "People that are Ingaged you’re going to find turnover to...2019-04-2821 min
Manage SmarterWhy Training Fails And How To Fix ItJason Forrest, founder and CEO at FPG (Forrest Performance Group), is a leading authority in culture change programs and an expert at creating high-performance, high-profit, and "Best Place to Work" cultures. The winner of five international Stevie Awards for his training programs, Jason is also an award-winning author of six books, including "Why Training Fails" and "Leadership Sales Coaching" In this episode, Audrey, Lee and Jason discuss: · Why 70% of training in U.S. businesses fails· How managers can change team behaviors to embrace and retain training· How “Performance equals knowledge minus leashes” "In-depth coaching is a time-saver and a profit-driver, not a time...2019-04-2122 min
Manage SmarterManaging Smarter Growth of Professional ServicesDoug Fletcher is the co-author of a new book titled, How Clients Buy: A Practical Guide to Business Development. Doug will be sharing with us today insights into winning client business based upon his 25 years of practical experience, and the research he has conducted over the past 4 years. From 1999 to 2014, Doug was co-founder and CEO of North Star Consulting Group, a technology-enabled consulting firm specializing in employee and client feedback web survey projects. Doug led the growth of his firm from a startup into a global provider serving Fortune 500 companies in North America, Europe, Asia an...2019-04-1420 min
Manage SmarterSmarter Language: Powerful Phrases All Managers Must KnowBrian Robinson is a sales and marketing expert, best-selling author, and coach. He has worked for some of the best-known companies in the world, including Coca-Cola USA and Johnson & Johnson. Upon leaving his corporate career, he helped launch a successful startup where he was the first person in the history of the industry to sell more than one million dollars in business in twelve months—entirely by phone. He has over two-decades of in-the-trenches, battle-tested, face-to-face and phone-presentation experience that can benefit virtually anyone, from Fortune 500 companies to entrepreneurial ventures. Brian is the author of the Amazon #1 Best-Seller, THE SE...2019-04-0723 min
Manage SmarterThe Efficiency Paradox: Increased Efficiency Isn't Always GoodEdward Tenner began his career as a Ph.D. in history, became science editor and then an executive editor at Princeton University Press where he published a list from bird field guides to Richard Feynman's QED, and since 1991 has been an independent writer and speaker. His books include Why Things Bite Back: Technology and the Revenge of Unintended Consequences, Our Own Devices: HowTechnology Remakes Humanity, and most recently The Efficiency Paradox: What Big Data Can't Do.In this episode, Audrey, Lee and Edward discuss: · Definition of the efficiency paradox and why becoming more efficient can have unintended consequ...2019-03-3121 min
Manage SmarterGravitas: How To Achieve and Manage ItDeborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in "Reputation Management” and communication effectiveness. She brings to you over twenty years of business etiquette, communication and self-presentation expertise, rooted in behavioral science and successful human interaction. In this episode, Audrey, Lee and Deborah discuss: · The definition of gravitas for leaders as one of the 4 pillars of character· What managers need to do to become defined as “serious leaders” in their organization· Why taking the time to up your effort at etiquette/manners will pay o...2019-03-2419 min
Manage SmarterRepeating Manager Mistakes: How To Avoid It!Tabitha Laser is an accomplished professional with an extensive background in organizational culture in companies such as BP, 3M, and CH2Mis and others. She's a speaker, author, and someone born without a "mute" button. Her upcoming book, Organization Culture Killers, addresses how to build a path that tomorrow’s leaders can follow in order to avoid the mistakes of their predecessors. In this episode, Audrey, Lee and Tabitha discuss: · How to build a path tomorrow’s leaders can use to avoid mistakes of predecessors· How managers should analyze what happened prior to taking over· Gap Assessments vs. Situational Audits "A lot of times i...2019-03-1722 min
Manage SmarterServant Leadership: Sharing common goals to successJames Rores is a sales performance expert, CEO of Floriss Group, author of the Collecting WINS Sales Methodology, and Founder of the Growth Multiplier Movement. He's an expert on the servant leader approach to sales and how implementing it can grow and sustain sales growth. In this episode, Audrey, Lee and James discuss: · The definition of Servant Leadership · Show up and be in service while leading people we are with· How serving shared goals and leading a buyer can boost your business· Growth Multiplier Movement & how to implement it "Servant Leader. Most of us are either a servant or a leader we either show up on...2019-03-1026 min
Manage SmarterOvercommunication Is ImpossibleLee Caraheris the best-selling author of two books about how to create positive, sustainable business cultures - titled The Boomerang Principle--Inspire Lifetime Loyalty from Your Employeesand Millennials & Management: The Essential Guide to Making it Work at Work. She's also the CEO of Double Forte, a national PR/Communications agency headquartered in San Francisco and New York.She believes that leadership is communication and that everything you do -- as a person, a manager, a brand - speaks for you. And she's on a mission to help people and companies lead through communication. In this episode, Au...2019-03-0322 min
Manage SmarterHigh Five! CulturesMeg Manke, COO of Rose Group International and co-author of iX Leadership: Create High Five Cultures and Guide Transformation. Corporate success is hampered by the failure to create an Internal Experience (iX) that keeps the best people. In this episode, Audrey, Lee and Meg discuss: · IX Leadership: Internal Experience transformations· How internal culture can equal leadership failure· The axis to assess culture types & work preferences· Implementing clarity and accountability with the “Mad Hatter” Principle "Some industries are actually structured more with specific culture types, manufacturing for examples has a lot of stabilizers." – Meg Manke Join hosts Audrey Strong and C. Lee Smith every week as they dive...2019-02-2420 min
Manage SmarterEating Your Competitors LunchAnthony Iannarino is an international speaker, bestselling author, sales leader, and entrepreneur. Author of “Eat Their Lunch--Winning Customers Away From Your Competition,” "The Lost Art of Closing," and "The Only Sales Guide You'll Ever Need." He blogs regularly at thesalesblog.com and hosts his own podcast called In the Arena. In this episode, Audrey, Lee and Anthony discuss: · Managing to win new business away from competitors· 4 Levels of Value Creation· How discovery with team members can help them find new routes to closing sales· Managing teams who love changing it up to create more accountability...2019-02-1723 min
Manage SmarterMastery Under Pressure: Managing CalmerTina Greenbaum is a High-Performance Specialist, holistic psychotherapist, author, speaker and workshop leader. She is the creator of the program Mastery Under Pressure, an executive coaching program that teaches Olympic-level mindset skills for peak performance in high-stakes and high-stress environments. She is also part of the C-Suite Network as a network advisor. In this episode, Audrey, Lee and Tina discuss: · How to be aware of stress points in the moment without judgement· Become a calmer manager to boost team performance· Questions to ask about goal setting vs. stress levels· Dealing with fear and negat...2019-02-1025 min
Manage SmarterWorkplace Humor Minefield: Do's & Don'tsScott Dikkers is the #1 New York Times bestselling author of "How To Write Funny" who founded theonion.com and The AV Club. He's also been named to TIME magazine's Top 50 "Cyber Elites" alongside Steve Jobs, Bill Gates and George Lucas. In this episode, Audrey, Lee and Scott discuss: · How workplace humor can be a danger area· The 11 different kinds of jokes and literary devices · Consider difference between creatives and non-creatives spheres in the workplace· How to inspire your team to big time engagement and loyalty "How do you know what’s going to be offensive to them? It IS a minefield...2019-02-0321 min
Manage SmarterMotivation Mindset for Sales: Do you have it?Gerhard Gschwandtner is founder and publisher of Selling Power magazine, he owns the Sales 3.0 conference and he is the creator of the Peak Performance Mindset training program. In this episode, Audrey, Lee and Gerhard discuss: How he got meetings with Malcom Forbes and Donald TrumpWhat's the #1 problem/mistake managers and leaders makeThe Top 2 things you need to be successful in sales and negotiations3 Levels of Sales Mindset you MUST have to reach your A-Game "What talent do we need in order to become a world class company? I think that customers have something all in common, they hate to b...2019-01-2722 min
Manage SmarterHappy Teams Require Happy ManagersChristina Unrein is Founder of Possibility Lab and she is a Clarity & Happiness Coach for Achievement-Driven Leaders, Business Owners & Teams creating personal and business solutions that focus on mindset, happiness, and resiliency. In this episode, Audrey, Lee and Christina discuss: · The definition of happiness· What warning signs mean an employee will never be happy in your organization· Specific steps to change your mindset to be more fulfilled in work "I focus on what I can control. So many people focus outside themselves and they’re ticked off about everything else. And I look at “What...2019-01-2021 min
Manage SmarterManaging through Crisis and Turnarounds52 Manage Smarter through Crisis/Turnarounds For more than 25 years, the last 15 with his own firm Broadway Advisors, Tom Paccioretti has been a turnaround consultant and crisis manager helping financially troubled companies and their stakeholders. His more than fifty clients included Barneys New York, CalFruit Eagle, Trend Technologies, Z Gallerie and EZ Lube. He recently started a new career as the professor of entrepreneurship at Santa Monica College. In this episode, Audrey, Lee and Tom discuss: · Managing up and down in crisis and turnaround situations· Managing cash conversion cycles during crisis/turnaround scenarios· Making senior leadership walk the customer experience fo...2019-01-1323 min
Manage SmarterPositivity: Work and Manage Into ItDr. Joey Faucette is the author of two #1 best-sellers, Faith Positive in a Negative World (with Mike Van Vranken) and Work Positive in a Negative World (Entrepreneur Press). He has written seven books and contributed to numerous others. He is the founder of Listen to Life, Too, a coaching company that develops leaders, engages employees, and transforms culture. In this episode, Audrey, Lee and Joey discuss: · Why positivity creates better productivity · Creating an environment where as you age, you can crave lifelong learning· How changing work environments can lock workers into engagement and dream pursuit and fulfillment of goals· I...2019-01-0623 min
Manage SmarterBEST OF: Attitude is Everything for 2019Jeffrey Gitomer: Attitude is Everything!Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude - which has just been published a new edition. It has many new tips to help you find, build and keep a winning attitude. Jeffrey has also authored the NYT best sellers The Sales Bible, The Little Red Book of Selling and The Little Black Book of Connections. All of his books have been number one best sellers on Amazon.com and Jeffrey’s books have sold millions of copies worldwide. As...2018-12-3024 min
Manage Smarter#MONEY: The Money Map every leader should show employeesMichael Houlihan is the co-founder of Barefoot Wine, now, the world’s largest wine brand. He, along with Bonnie Harvey, are consultants, international Keynote Speakers and the New York Times Bestselling authors of The Barefoot Spirit, How hardship Hustle and Heart Built America’s #1 Wine Brand and The Entrepreneurial Culture, 23 Ways to Engage and Empower Your People. In this episode, Audrey, Lee and Michael discuss:· The definition of The Money Map· How to get employees to understand where their salaries come from· How to identify and hire a “hustle” mentality · Hiring tips/exercises for rooting out good employees to represent your...2018-12-1624 min
Manage SmarterStartups, Smarts and Managing to SuccessA self-proclaimed CEO and Janitor, Drew Rhodes became the cofounder of Aletheia Digital with his two partners in April of 2017. Prior to joining Aletheia Digital, Mr. Rhodes worked at Sagamore Hill Broadcasting as its Regional Director where he successfully directed the station group including two start up television stations in Lake Charles, LA and Watertown, NY. In this episode, Audrey, Lee and Drew discuss: · Ways to get higher engagement among managers and your team within the startup environment· Managing startups to coach up a flat hierarchy· Managing for a lean and mean work environment "If you walk into a mature...2018-12-0920 min
Manage SmarterSuicide, Domestic Violence, Mental Health & Managers48 Suicide, Domestic Violence, Mental Health & Managers Kristie Knights is a Psychotherapist in Private Practice and a Keynote Speaker in Suicide Prevention and Awareness. She provides assessment, education, and strategies to C-Level organizations, including C-Suite Executives in Psychological Health and Safety Management. Kristie is also the CEO of the iRise Leadership Institute and author of the book "Unsung Heroes: Deconstructing Suicide Through Stories of Triumph."In this episode, Audrey, Lee and Kristie discuss: · The huge jump in C-Suite suicide rates since 2010Domestic violence, PTSD and other strugglesSigns to look for to recognize a colleague is in distress...2018-12-0221 min
Manage Smarter#WINNING: The Four Commitments of a Winning TeamMark Eaton is a 7'4" NBA All-Star, motivational speaker, entrepreneur, and author. He is passionate about sharing his teamwork message and has spoken to many world-class organizations. His book, The Four Commitments of a Winning Team, is a blend between his intriguing personal story and his principles for teambuilding. Even if you don’t follow professional basketball, we're certain you will enjoy it. In this episode, Audrey, Lee and Mark discuss: · What Wilt Chamberlin told him in five minutes that changed everythingWhat a winning team looks likeWhy teamwork is misunderstoodHow to build the trust and loyalty The secret to...2018-11-1821 min
Manage SmarterEmployees: Manipulate Them to Build Business?46 Employees: Manipulate Them to Build Business? Brian Parsley is an entrepreneur, global speaker and business strategist. He teaches external business strategies, customer loyalty programs across all industry sectors including financial services, retail, technology, automotive and professional services. In this episode, Audrey, Lee and Brian discuss: · No one wants to believe they’re an ineffective leader· People manipulation with good intent · Manage the weaknesses and focus on the strengths· How Fast & Flexible is a game changer in managing· What is an “Imperfect Action”? "As a manager, your role is to help manipulate people that you know is going to benefit them the best." – Brian...2018-11-1125 min
Manage SmarterWinners, Losers & The Force MultiplierTony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. He is a Keynote Speaker, Corporate Relationship Expert, Certified Speaking Professional, Author & C-Suite Network Advisor. In this episode, Audrey, Lee and Tony discuss: ·Unconscious Bias in Management Why there have to be winners and losers on teams Customizing management to better results "So the people who are more difficult, it takes more work, but the vast majority of those people, I can s...2018-11-0425 min
Manage SmarterGoal Setting - Rethink it!Will Pemble is founder and CEO of Goal Boss, an innovative executive coaching certification and leadership consulting firm. Pemble transforms managers into leaders and groups into teams by providing the tools, strategies and techniques to accelerate growth, improve operations and create enduring changes for clients. He previously built and sold Web.com, one of the largest web hosts on earth, and has been building and growing businesses of all shapes and sizes for over 25 years. In this episode, Audrey, Lee and Will discuss: · Why most managers fail goal setting for employees · Analyzing team performance in sections and custom goal setting for ea...2018-10-2126 min
Manage SmarterSocial Media is the New Cold CallLea Woodford is the Chief Executive Officer and founder of SmartFem.com and SmartFem TV. SmartFem was created as a result of her many years as a Publicist, columnist as well as a Radio & TV Personality. She has extensive experience as a business consultant and entrepreneur but decided the only way she could make a difference for women was to create her own magazine that bridges the online community with the local community. Her passion is connecting people. In this episode, Audrey, Lee and Lea discuss: · How to provide value via cold call outreach on social media - vital for recr...2018-10-1426 min
Manage SmarterRemote employees: How do you know what's REALLY going on?Dayne Shuda is the owner of Ghost Blog Writers and a remote employee expert. His company provides blog writers and currently has a network of 60 freelance writers in the United States and several also in Canada, UK and Australia. In this episode, Audrey, Lee and Dayne discuss: · How to test prospective employees to see if they’re equipped for remote work· Methods to keep communication tone understandable and workflow cohesive· Red flags that a remote employee is tanking "I don't think it'll ever be the same as a culture and an office, but there's little things we try to do to make everyone feel...2018-10-1023 min
Manage SmarterBullying, White Flags & Performance ReviewsWally Hauck, PhD., CSP helps leaders to STOP managing people and START creating an environment of Self-Management. Self-Management unleashes the genius of every employee and leads to higher engagement. He is the author of the books "Stop the Leadership Malpractice: How to Replace the Typical Performance Appraisal" and "The Art of Leadership: 3 Principles for Predictable Performance Improvement." In this episode, Audrey, Lee and Wally discuss: · Why performance appraisals=leadership malpractice· Shifting performance appraisals to quality interactions· How managers can short-circuit bullies · The “White Flag” method "You are allowing the bully to continue. Wh...2018-09-3025 min
Manage SmarterHow to Be A Career Superstar!Michelle Villalobos is a personal Brand Strategist, Professional Speaker and Corporate Trainer, Founder of The Women's Success Summit and Mivista Consulting. She’s the host of “Awaken Your Inner Superstar” podcast on the C-Suite Radio Network and helps professionals develop theirbusiness and communications skills to increase opportunities, leads and promotions. In this episode, Audrey, Lee and Michelle discuss: · How to cultivate influence and generate more income· Definition of an “Aha!” moment· Streamlining your journey to pinpoint career goals and achievements· Aligning your business with your personal brand “The core first pieces like who are you really? What do you love to do? What are you great at? What is...2018-09-2323 min
Manage SmarterHuman-Centric Leadership for the FutureDeb Westphal is CEO of Toffler Associates, a dynamic and future-focused strategic consulting and advisory firm that helps organizations build resilience and sustain growth in a complex global landscape. She’s a Futurist and Executive Advisor. In this episode, Audrey, Lee and Deb discuss: · The difference between a traditional organization and a “Human-centric” organization· How a culture that puts people first can counter the future wave of artificial intelligence· The five shifts managers need to know that control how people work together· How to hire managers who are early tech adopters and can work well with machines “The evolution will advance in such a way that we wi...2018-09-1625 min
Manage SmarterShifting Your High-Stress MindsetKathy Gruver, PhD is the twelve-time award-winning author of seven books including, Conquer Your Stress, Workplace Wellness, Conquer your Stress at Work, andJourney of Healing. She has studied mind/body medicine at the famed Benson-Henry Institute for Mind-Body Medicine at Harvard and is a TEDx speaker as well. She’s also created stress reduction programs for the U.S. military. In this episode, Audrey, Lee and Kathy discuss: · How to change your mindset regarding stress and reframe stressorsPractical exercises you can use at work to reduce stressHow “Centering Time” can get your entire team present and engaged in meetingsUs...2018-09-0927 min
Manage SmarterManaging with Ethics and IntegrityDonald Lee Sheppard is a highly sought-after speaker and the author of “THE DIVIDENDS OF DECENCY: How Values-Based Leadership Will Help Business Flourish in Trump’s America” and Principal at SHEPPARD. He coaches corporate leaders and students on the importance of values-based leadership, employing “Win-Win-Win” models of business and is an expert in ethics and integrity. In this episode, Audrey, Lee and Don discuss: The definition of “Leadership Malpractice.”How to breathe life into your existing “Code of Ethics” for daily execution.How college athletic organizations stray from ethics and integrity.· How to recognize good eth...2018-09-0225 min
Manage SmarterHow to Lead by Asking Great Questions with Aileen GibbAileen Gibb is a professional leadership coach and the author of “Asking Great Questions: An Essential Companion for Every Leader.” Companies worldwide trust her to uncover solutions to personal and business challenges, creating valued results and transformational growth. She is certified as a Professional Facilitator as well as Masteries Coach and has spoken at TEDx and World Business Executive Coaching Summit. In this episode, Audrey, Lee and Aileen discuss:How to ask great questions.Opening up to other people with your questions.The culture around needing to be right.How to help others open up to you."...2018-08-2622 min
Manage SmarterTips for Moving Your AgendaSamuel B. Bacharach is a Professor at Cornell University where he is on the faculty in, and previous chair of, the Department of Organizational Behavior. He is author of more than 25 books including “Transforming The Clunky Organization” and “The Agenda Mover.” He is also co-founder of the Bacharach Leadership Group, which focuses on training and coaching leaders in the core skills of pragmatic leadership.In this episode, Audrey, Lee and Samuel discuss: - The definition of a “clunky” organization- Recognizing other people’s agendas- Leadership as Execution: How to move yo...2018-08-1927 min
Manage SmarterCybersecurity Basics for ManagersSharon Smith is the founder of C-Suite Results, author of “The Corporate Detox” and the host of the “C-Suite Success Radio” Podcast on the C-Suite Network. With an extensive background in cyber security, Sharon is passionate about helping organizations improve their security posture through hiring and retaining top security talent along with helping security executives lead strong teams and create a culture of security in their organizations. She also focuses her talents on taking complex processes in technology and now looks at the human operating system and corporate cultures. In this episode, Audrey, Lee and Sharon discuss: · - Preventati...2018-08-1226 min