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Moments Move Us
Creating Change Through Connection: Leadership Lessons from Season 4
As we wrap up an inspiring season of Moments Move Us, host Rebecca Coren reflects on the invaluable insights shared by healthcare leaders throughout Season 4. This recap episode highlights the defining qualities of effective leaders—authenticity, vulnerability, and a strong commitment to creating meaningful connections. Throughout the season, we’ve heard from incredible leaders who exemplify the power of connection, not only within their teams but also with the communities they serve. The conversations reinforced that leadership, especially in healthcare, isn’t just about decisions—it’s about relationships. These leaders shared how staying true to themsel...
2025-04-03
07 min
Moments Move Us
Choosing Joy: Personalizing Workplace Culture & Patient Care with Erica DeBoer
Erica DeBoer, Chief Nursing Officer at Sanford Health, believes that true leadership starts with connection, authenticity, and a commitment to innovation. In this episode, Erica shares her journey from a nursing assistant to a healthcare leader, reflecting on the pivotal moments that shaped her career. From caring for her grandfather as a CNA to navigating the challenges of the COVID-19 pandemic, she highlights the impact of mentorship, the value of reducing administrative burdens through technology, and the role of leadership in fostering a culture of safety. Erica also explores how choosing joy can transform both...
2025-03-21
31 min
Moments Move Us
Breaking Barriers in Pediatric Healthcare: Insights from Dr. Steve Davis
Dr. Steve Davis, President and CEO of Cincinnati Children’s Hospital, believes in the power of prevention, innovation, and people-first leadership to drive meaningful change in healthcare. In this episode, Dr. Davis shares his journey from aspiring biomedical engineer to pediatric healthcare leader. A pivotal moment in medical school shaped his commitment to pediatrics and reinforced his belief that investing in child health is the key to lifelong well-being. As a leader, he reflects on lessons from the pandemic, the impact of empowering frontline employees, and the role of AI in reducing clinician burnout and im...
2025-03-05
41 min
Moments Move Us
Rise & Lead: How Self-Worth Fuels Compassionate Leadership with Rhonda Brandon
Rhonda Brandon, SVP and Chief Human Resources Officer at Duke University Health System, champions the power of purpose, resilience, and values-driven leadership in fostering a workplace where everyone feels seen and valued. In this episode, Rhonda shares her transformative journey, from her formative years at Hampton University to her early career challenges at IBM. Rhonda highlights the nurturing environment of her HBCU alma mater and how it instilled in her a sense of purpose, resilience, and self-worth. As Rhonda advanced in her career, she confronted burnout and realigned her values to prioritize fa...
2024-11-08
33 min
Moments Move Us
Creating Communities of Wellness with Dennis Pullin
Dennis Pullin, President and CEO of Virtua Health, emphasizes the critical role of health literacy and community-focused care in cutting costs and improving health outcomes. In this episode, Rebecca speaks with Dennis, whose career in healthcare leadership highlights the power of informed consumers and the need for continuous learning. Dennis shares insights from his experiences, including Virtua's development of "navigators" to guide patients through complex healthcare systems. Dennis also highlights innovative projects like Virtua's mobile grocery store, which tackles food deserts with the help of employee-driven solutions. His leadership approach is grounded in...
2024-10-30
38 min
Moments Move Us
The Art of Healing: Lessons on Self-Care, Genuine Connection and Leadership with Jeremy Segall
Jeremy Segall, Assistant Vice President and Chief Wellness Officer at NYC Health + Hospitals, exemplifies the power of small actions and authentic leadership in transforming healthcare. In this episode, Rebecca speaks with Jeremy, whose path weaves through New York's vibrant musical theater scene, hospitality, and life coaching, ultimately leading to a deeply meaningful career in healthcare. Jeremy shares the lessons he’s learned from his unique experiences, emphasizing the importance of embracing diverse perspectives and fostering genuine connections within teams. Jeremy also reflects on the seismic shifts brought by COVID-19, revealing how the pandemic exposed healthcare wo...
2024-10-16
35 min
Moments Move Us
Leading with Heart, Impact, and Authenticity with Chanda Chacon
Chanda Chacón, CEO of Children's Nebraska, navigates pediatric healthcare with not just strategy, but a human touch that changes lives. In this episode, she reflects on the pivotal experiences that ignited her passion for transforming patient care, emphasizing the power of authentic, people-centered leadership. From navigating culture shifts across diverse healthcare environments to leading with both grit and grace, Chanda highlights the profound impact of putting people first at every level. It’s a reminder of how small, authentic actions can collectively revolutionize healthcare and elevate patient experiences. In this...
2024-10-02
44 min
Moments Move Us
Courage in the Face of Adversity with Ekta Vyas
When she first set foot in the United States, Ekta Vyas never dreamed she'd transform entire organizations with her courage, resilience, and strategic vision. In this episode, Rebecca speaks with Ekta, Chief Human Resources Officer at Keck Medicine of USC, who has faced and overcome immense adversity to carve her place in the world of HR leadership. Ekta's journey, beginning from her dream of becoming an Indian Administrative Services Officer to relocating to the United States, is filled with moments of vulnerability, persistence, and remarkable courage. Throughout our conversation, Ekta transparently shares th...
2024-09-18
47 min
THE WORK STYLE ~経営者が考えるこれからの働き方~
No.2「自分の特性とマーケティングの役割」
今回は、マーケティングコンサルを主軸とする事業を展開する星野さんをゲストとして招きました。マーケティングの「ファンダメンタル」と「テクニカル」の重要性、実践的な経験を積むためのアプローチ、そして自己成長とキャリア開発のための自己分析の重要性について深く掘り下げていきます。星野さん自身のキャリア変遷とマーケティングに対する熱い想いから、デジタル時代におけるマーケティングの本質と、成功するための戦略的思考法を学ぶことができるでしょう。【ハイライト】* 星野さんのマーケティングへの取り組みと実践的経験* デジタルマーケティングと基本原則の融合* マーケティングの習得方法* マーケティングにおけるファンダメンタルとテクニカルスキルの重要性* 実践的なマーケティング経験を積むためのインターンシップの価値* 個人のキャリアと自己分析の重要性に関する星野さんの見解■ゲスト星野和大さん(合同会社WAMBI MARKETEING 代表)https://wamblimarketing.jp/■出演稲葉弘承(株式会社スターシステム 代表取締役)正田光希(株式会社O2D 代表取締役/CEO)■番組WEBサイトhttps://star-system.jp/%e6%96%b0podcast%e7%95%aa%e7%b5%84%e3%80%8cthe-work-style%e3%80%8d/
2024-03-31
34 min
Moments Move Us
Reflecting on Lessons in Authenticity, Vulnerability, and Curiosity from Healthcare Leaders
Vulnerability, authenticity, empathy, and connection—these four pillars form the foundation of genuine leadership in the healthcare realm. As we conclude another inspiring season of insightful conversations with healthcare leaders, we've delved deep into these core themes once again. For instance, as we explored the defining qualities of excellence in healthcare leadership, it became evident that authentic, vulnerable, and curious individuals are often the ones who put people first. We've also examined the powerful impact of effective listening and communication strategies, bridging the gap between patients, care providers, and leaders. Understanding the driving fo...
2023-11-08
15 min
Moments Move Us
Unlocking the Community Voice with Dr. Airica Steed
Personal experience plays a pivotal role in one’s career path. The good, bad, and in-between all drive a person toward creating meaningful change. In this episode, Dr. Airica Steed, Chief Executive Officer and President at The MetroHealth System shares how losing loved ones and experiencing a broken healthcare system fueled her determination to address health inequities and reverse historical injustices. As the first female, person of color, and nurse in a powerful position, Dr. Steed is dedicated to paving the way for future leaders by amplifying voices and increasing representation.
2023-10-25
32 min
Moments Move Us
Relationships vs. Transactions: How to Enable Your Team with Dennis R. Delisle
Regardless of the role, every healthcare professional contributes to the overall mission of providing care and improving patient outcomes. A large part of making sure their outcomes are reached is by making sure there’s a positive and collaborative environment. In this episode, Dennis Delisle, Executive Director of University Hospital, Brain and Spine Hospital, & Ross Heart Hospital at The Ohio State University Wexner Medical Center dives deep into how building relationships, valuing diverse perspectives, and prioritizing the well-being of both patients and employees helps accomplish this.
2023-10-11
38 min
Moments Move Us
The Three Cs of Leadership: Caring, Communication, and Curiosity with Don Antonucci
At the heart of every healthcare leader lies a passion for listening. True listening serves as the connection between a patient-provider relationship. It’s more than the exchange of words; it embraces emotions, fears, and hopes that patients hold. In this episode, Don Antonucci, CEO of Providence Health Plan, dives deep into the topic. He shares that when healthcare providers take the time to truly listen, a beautiful connection forms—a bridge between clinical expertise and the lived experiences of patients. This connection opens the door for trust, understanding, and partnership.
2023-09-27
33 min
Moments Move Us
Human Connection: The Glue that Keeps Us All Together with Dr. Joanne M. Conroy
It’s only when we challenge ourselves and get out of our comfort zones that we experience personal growth. While personal growth may not seem like something an organization or industry is worried about, it’s growth that equips its employees with the skills, confidence, and capabilities to execute their roles with flying colors. In this episode of Moments Move Us, Dr. Joanne Conroy, CEO and President of Dartmouth Health, shares the importance of getting out of your comfort zone and how it has made her a better person and leader. Joanne shares two stories that...
2023-09-13
35 min
Moments Move Us
Serving Teams and Patients with Passion with Aaron Davis
In healthcare, the compassionate dedication of personnel to assist others is imperative, but it is equally crucial to prioritize the well-being of those that provide care. In this episode, we hear from Aaron Davis, Vice President and CXO at UMC Health System, as he explores how to improve mental health initiatives in healthcare. Aaron shares his experience with a particular mental health initiative in his workplace, which included utilizing an app for personal self-assessments which brought counselors and chaplains straight to the employees. Aaron also discusses the importance of prioritizing the patient experience with a c...
2023-08-30
41 min
Moments Move Us
Building a Championship Team with Cynthia Latney
Leadership isn’t attained, it’s learned. Observing and learning from effective leaders, seeking mentorship, and actively engaging in leadership opportunities contributes to the development of leadership skills. On this episode of Moments Move Us, we meet Cynthia Latney, the Senior Vice President and Chief Nurse Executive at OhioHealth. Cynthia has been working in nursing practice and leadership for over 36 years. Due to her experience, she shares the importance of being your authentic self as a leader while creating teams that can continue to thrive after you leave. Observing and learning from effective leaders, seeking ment...
2023-08-16
32 min
Moments Move Us
Trusting Your Team with Dr. Karen Grimley
The role of a nurse changes often, but nonetheless, it continuously remains vital within healthcare as a whole. Nurses play an important role in providing patients with information that helps them make personal choices, while at the same time, ensuring their voice guides care. In order to do their jobs effectively and adapt to their ever-changing roles, a supportive environment for feedback is required to alleviate burnout. That environment starts with its leader. On this episode of Moments Move Us, Dr. Karen Grimley, Chief Nurse Executive at UCLA Health and Assistant Dean of the UCLA...
2023-08-02
35 min
Moments Move Us
Embracing the Golden Rule in Leadership with Marvin O'Quinn
Obstacles are inevitable, but it’s our reaction to these obstacles that define who we are as leaders. On this episode of Moments Move Us, join Marvin O'Quinn, President and COO at CommonSpirit Health, on an incredible journey as he shares his remarkable path from growing up in a small segregated town in the South to becoming a prominent leader in the healthcare industry. Marvin's story is one of resilience and determination, as he offers valuable insights and tips for aspiring healthcare professionals who are just starting out. He emphasizes the significance of embracing every pro...
2023-07-19
38 min
Moments Move Us
Finding Where Your Voice is Valued with Qualenta Kivett
Emotions play a crucial role in the workplace, shaping decision-making, fostering meaningful connections, and driving individual and collective success. On this episode of Moments Move Us, Qualenta Kivett, Executive Vice President and Chief People, and Talent Officer at Tampa General Hospital, shares her experience with the Ask John Program at her organization, which allows employees to submit anonymous or named questions to the CEO. This program emphasizes the importance of emotions in decision-making. Qualenta shares a story about how she suggested changes to the tuition reimbursement policy and how the CEO ultimately agreed to make the change.
2023-06-28
47 min
Moments Move Us
How a CNO Cultivates Authentic Leadership with Donna Beecroft
The unprecedented times caused by COVID-19 changed the future for many. And as the pandemic struck, Donna Beecroft, Vice President and Chief Nursing Officer (CNO) at Memorial Hermann Northeast in Texas, watched as her ICU quickly became overwhelmed with COVID patients. The loss of connectivity with families, visitors, and coworkers resulted in grief and devastation for the entire healthcare team. In this episode, you’ll learn how Donna worked hard to protect and support her team, proving that her role was much more than just a leader. As the nurse's grief became her passion, Donna fe...
2023-06-14
27 min
Moments Move Us
The Power of Personal Connections in the Workplace with Erik Wexler
Life has a way of orchestrating moments that align perfectly with our journey. As you delve into the extraordinary career journey of Erik Wexler, President & COO at Providence St. Joseph Health, you’ll hear how he has made it his mission to prioritize human connection and foster a vibrant culture in the workplace. Erik takes us on a transformative ride, starting with his time at Waterbury Hospital, where a chance conversation with a colleague sparked a profound realization. Together, they contemplated the transformative potential of changing the security force into a customer relations group, igniting a...
2023-05-31
40 min
Moments Move Us
Reflecting on Moments of Connection with Rebecca Coren
After many powerful conversations with inspiring healthcare leaders, we're wrapping up Season 2. To celebrate, we're revisiting key moments from our discussions and pausing to reflect on some of the wisdom our guests have shared. This season finale episode is jam-packed with inspiring soundbites from our guests, and we encourage you to tune in to their full interviews if you haven’t had the chance already. As you listen, you’ll learn about everything from what it means to truly care for each other to how stories have the ability to be the greatest unifier of all. As...
2023-02-15
14 min
Moments Move Us
Leading with Vulnerability with Sylvain Trepanier
When you imagine a leader, you might think of someone with authority, stoicism, and strength. These qualities have their place, but true leadership means forging connections with others, which is impossible without some level of vulnerability. For years, Providence's System Chief Nursing Officer, Sylvain Trepanier, has been building a safe culture that invites diversity of thought and elevates every team member. Can you guess one of the cornerstones of his leadership style? Vulnerability. In this episode, Sylvain reflects on how leading with vulnerability has helped him foster diversity of thought, remain present in tough times...
2023-01-11
37 min
Moments Move Us
Filling Your Cup as a Healthcare Leader with Justin Precourt
More than most, those who work in the healthcare industry understand the importance of dedication to their jobs. But no matter how significant or life-changing your work is, your life outside of work is crucial as well. Not only this, but you must afford this essential work/life balance to your employees and coworkers. Justin Precourt knows this better than anyone. As the Chief Nursing Officer at UMass Memorial Health, he tries to keep work and personal lives separate for all hospital employees who report to him. But when a particularly stressful Christmas led to him breaking...
2022-12-28
34 min
Moments Move Us
Leveraging the Power of Belonging with Dwight W. McBee
For Dwight W. McBee, Executive Vice President of Clinical Health Equity and Chief Experience Officer at Thomas Jefferson University Hospitals, his purpose has always been clear, even through challenging moments. His sister suffered from sickle cell anemia, and before she passed, Dwight stuck by her side. The experience was difficult, but it’s what sparked his desire to help people reconnect with their “why.” Healthcare has always been a challenging field, but the past few years have been especially taxing. In a time when many feel discouraged, we need to reignite passion and sense of purpose, but it’s o...
2022-12-14
44 min
Moments Move Us
Why Healthcare is the Ultimate Team Sport with Linda McHugh
Great teams have great coaches who recognize the potential of each member. Linda McHugh was happy in her job, working as assistant to the CEO of Clevland Clinic, implementing their policy changes as the company grew. When the CHRO of the company left, Linda was prepared to begin looking for another qualified individual to fill the position, but the CEO stopped her with one sentence: “I think you can do this job.” Today, Linda manages HR for Hackensack Meridian Health, bringing the same challenge to all employees. She sees healthcare as “the ultimate team sport,” and she...
2022-11-30
38 min
Moments Move Us
The Role of Communication in Patient Experience with Tina Bennett
Sometimes the person who has minimal patient contact ends up having the most impact on their experience. Tina Bennett is passionate about investing in her team no matter their role. As the Chief Experience Officer at Yale New Haven Health, she preaches the message, “Every person, every time.” She believes in order to build a healthcare system that truly helps patients be well, you have to start with people. In this episode, Tina tells her story and shares how she helps both patients and her employees feel seen and valued.
2022-11-16
51 min
Moments Move Us
The Power of Perspective in Health Care with Stephanie Abbott
Sometimes it takes becoming a patient yourself to see the gaps in your organization. Stephanie Abbott is the Chief Experience Officer for Adventist Health. While the role isn’t what she expected in the beginning, she’s always felt drawn to healthcare. But things became very personal for her when she received a breast cancer diagnosis. Suddenly, she was in the patient’s shoes. While she could have allowed cancer to knock her down, Stephanie chose to find the silver lining to her pain. In this conversation, she shares how she’s using her journey to impro...
2022-11-02
39 min
Moments Move Us
Transforming the Work-Life Balance in Nursing with Betty Jo Rocchio
Healthcare is a basic human right, but it is also an ever-growing industry. And just like any other industry, it needs innovative minds. That’s where Betty Jo Rocchio, the Senior Vice President and Chief Nursing Officer at Mercy, comes in. She believes that innovation isn’t about numbers, it’s about connection. Betty Jo says that by taking a closer look at the interests and needs of nurses, especially those on the frontline, she’s able to provide them more flexibility and time to live their lives. Creating a better work environment for her teams makes them bet...
2022-10-19
36 min
Moments Move Us
Nurturing a Culture of Excellence for Patients and Caregivers with Dr. Shannon Connor Phillips
A negative healthcare experience can leave lasting emotional harm. That’s why Dr. Shannon Connor Phillips, Chief Patient Safety and Experience Officer at Intermountain Healthcare, wants to make the system work better for both patients and professionals. The healthcare industry is built around care, but to truly thrive, it needs to be rooted in trust and connection. Shannon says that this starts with caring for the people who serve. By honoring forgiveness and cultivating trust, they are better able to safely care for others, massively reducing harm events. As you listen, you’ll learn how being transparent and...
2022-10-05
43 min
Moments Move Us
Owning the Responsibility of Leading “Human-First” with Annette Walker
Welcome to Season 2 of Moment’s Move Us. To kick us off, we are joined by one of Modern Healthcare’s 100 Most Influential People for 2019, Annette Walker. Annette is President of City of Hope, Orange County, and sees herself as a steward of the organization. She says her purpose is to build the business to make opportunities for others. In this episode, Annette shares her visionary strategy and discusses how leaders can create a legacy of positive impact. As you listen, you’ll learn how to find the balance between vulnerability and strength and hear about the power...
2022-09-21
39 min
Moments Move Us
Moments That Moved Us: Season 1 Recap
Season 1 of Moments Move Us is coming to an end, but before we start looking towards what’s coming next, we’re pausing to appreciate all the unique voices who shared their perspectives and insights with us already. Listen as host Rebecca Coren Metter journeys back through the conversations from this season and reflects on their messages of compassion, empowerment, and encouragement. And remember, when you put people first, your actions can move others in unexpected ways. Stay tuned for season 2! Key Takeaways Patient and employee experience start with you, lead with compassion and curiosity Burnout isn’...
2022-06-02
15 min
Moments Move Us
Leading and Caring With Compassion with Kimberly Jarrelle
Kimberly Jarrelle, Chief Nursing Officer at Bon Secours Mercy Health, has made driving a culture of respect and compassion her north star. Because creating a psychologically safe environment is just as critical for the people you lead as the patients you serve. In this episode, Kimberly shares how her approach carries over to her patients and how she’s able to care for them, mind, body, and soul. As you listen, you’ll learn how to put your biases aside and get back to caring for people, no matter what.
2022-04-28
34 min
Moments Move Us
Bridging Humanity in Healthcare with Sven Gierlinger
After contracting a rare disease, Sven Gierlinger, Chief Experience Officer at Northwell Health, went from perfectly healthy to completely paralyzed in the span of a week. Despite his background in hospitality, the experience, and the subsequent recovery process, sent Sven on a path to a career in healthcare. In this episode, Sven shares how, he’s taking learnings from the hotel industry to bring humanity to healthcare. As you listen, you’ll gain a deep understanding of the patient and employee experience and learn about the benefits of creating environments where human connections can thrive.
2022-04-14
35 min
Moments Move Us
Leaning into Opportunities with Jim Dunn
Jim Dunn was once told HR work really wasn’t all that hard and was promised jumping into a Head of Personnel role with zero experience would be a breeze. Of course, that wasn’t the case. Jim now says dealing with people on a daily basis is, in fact, the hardest thing he’s ever done, but thankfully he excels at it. Jim is now Executive VP and Chief People and Culture Officer at Atrium Health. In this episode, you’ll learn what it means to be open to not-so-obvious opportunities and hear why authenticity is the key...
2022-03-31
38 min
Moments Move Us
A Culture of Caring with Denzil Ross
People in the C-suite can seem completely inaccessible to lower-level employees. That’s why real leaders are intentional about shortening the distance between themselves and their teams. Denzil Ross, CEO at Northwest Healthcare Tucson, has been an executive at a number of different facilities. His experience has taught him the importance of leadership visibility and building relationships throughout the organization. In this episode, Denzil shares a deeply personal story around what it means to have a heart for listening. His perspective will help you gain a deeper understanding of how to create a culture of ca...
2022-03-17
36 min
Moments Move Us
It Starts With A Conversation with Michelle Sanchez-Bickley
“When I have an employee leave me to go onto a bigger, better thing, then I feel like I did my job. We want them to grow.” Michelle Sanchez-Bickley, Former Chief Human Resources Officer at Renown Health, is passionate about lifting people up, either within the organization or elsewhere. Of course, ideally, it would be within and that’s why she champions a number of initiatives that give people the tools they need to move forward in their careers. In this episode, Michelle shares stories about how opening the door of possibility can inspire others to try...
2022-03-03
34 min
Moments Move Us
Escalating Conversation for Change with Dr. Quanna N. Batiste
“We can sit with information, know it, and not do anything about it. Or we can take a step forward, escalate the conversation, and be a part of the solution.” Quanna N. Batiste is the Chief Nursing Officer at UCLA Health and is a relentless advocate. Quanna’s journey into nurse leadership began when her peers approached her and asked her to take on a management role, knowing she would fight for their needs. In this episode, Quanna describes how she finds ways to escalate conversations so they go from just discussing a problem to actually finding a solut...
2022-02-17
31 min
Moments Move Us
Small Moments, Big Impact with Dr. Anita Girard
Fill your cup so you can pour into others. It’s a cliche for a reason, and it couldn’t be more true for the healthcare industry. Dr. Anita Girard, Chief Nursing Officer for Cedars-Sinai Medical Center, says self-care doesn’t have to be difficult to be transformative. In this episode, Anita shares micro-practices you can use daily to care for yourself, your team, and your patients. As you listen, you’ll learn how to stock your “leadership tool belt” with the actionable strategies your team needs to thrive during times of crisis.
2022-02-03
34 min
Show Up as a Leader with Dr. Rosie Ward
Leading With the Heart with Rebecca Metter
Focusing on what is going well is a beautiful way to remind people of their ‘why’ - what is it that drew them to their profession in the first place. That’s the driving concept behind Wambi, an employee recognition platform for the healthcare industry. Wambi is a deeply emotional company and that’s why CEO and Co-founder Rebecca Metter is dedicated to leading it with heart. In this episode, Rebecca talks about the importance of showing your human side as a leader. Along the way you’ll learn different ways to connect with your team and why...
2022-01-20
36 min
Moments Move Us
Seeing is Healing with Cassandra Crowe-Jackson
”It really does change an interaction when you can be present with someone. It does make the moments matter.” For years the healthcare industry has been dollars-focused and business-minded. Cassandra Crowe-Jackson, Chief Experience Officer at Sharp HealthCare, says the silver lining of the pandemic is the shift in perspective and taking a people-first approach in patient and employee experience. In this episode, Cassandra shares her strategies for making people feel seen and how it allows her to lift up others. Listen to learn ways to make your team members feel valued and create something powerful, toge...
2022-01-20
32 min
Moments Move Us
Curiosity, Compassion, and Celebration with Dr. Swati Mehta
As COVID continues to rage, there’s a second, more subtle pandemic eating away at the healthcare industry - burnout. Dr. Swati Mehta, the Director of Quality and Performance and Patient Experience at Vituity, says it’s up to medical leaders to give their teams the tools they need to overcome the challenges they face. For Dr. Mehta, it starts with being curious to find out what support your people need and ends with celebrating their hard work. In this episode, Dr. Mehta breaks down the ways she lifts up her team and shares why “walkin...
2022-01-06
30 min
Moments Move Us
Knowing What You Don’t Know with Hanna Song
Nobody has all the answers, not even leaders, so why pretend that we do? Hanna Song, the VP and Chief Diversity, Equity, and Inclusion Officer for Children’s Hospital Los Angeles, believes the best leaders are those who acknowledge their gaps and are willing to do something to fill them. In this episode, Hanna tells the story of a leader in her organization who intentionally went out to find an experience to help him see things from someone else's perspective. Give the full episode a listen to hear about how really seeing the people on yo...
2021-12-23
35 min
Gut + Science
Moments Move Us: Taking the Time to Connect with Dr. Shereef Elnahal
In the best of times or in the worst of times, everyone remembers what it feels like to be seen, heard, and understood. It’s in those moments of human connection that shape the healthcare experience. The PeopleForward Network is excited to announce, Moments Move Us, a people-first podcast hosted by leader, healthcare advocate, and CEO of Wambi, Rebecca Metter. On this show, take a step back in time to reflect on when you experienced authentic connection while hearing the stories of exceptional leaders and the moments that inspired them. Listen to the first episode with Dr. Shereef Elnahal, Pr...
2021-12-16
42 min
Moments Move Us
Taking the Time to Connect with Dr. Shereef Elnahal
"Connecting with people consumes a lot of time, but that investment is incomparable in terms of what you get in return." Dr. Shereef Elnahal, President and CEO of University Hospital in Newark, knows that finding what speaks to someone, builds trust and opens the door for change. As a kid struggling to get his Type I Diabetes under control, his attitude towards his disease was changed when a nurse found a way to reach him. That small connection had a big impact and even influenced his career path. In this episode, you'll hear why Dr...
2021-12-09
42 min
Moments Move Us
Introducing: Moments Move Us
Moments Move Us is a people-first podcast hosted by leader, healthcare advocate, and CEO of Wambi, Rebecca Metter. On this show, take a step back in time to reflect on when you experienced authentic connection while hearing the stories of exceptional leaders and the moments that inspired them.
2021-10-06
02 min
Gut + Science
Throwback: Workplace Gamification | Rebecca Metter
Rebecca Metter is the CEO of Wambi, LLC, a digital healthcare employee recognition platform that improves patient satisfaction and safety. It’s the first gamified system that significantly increases employee engagement. In this throwback episode, Nikki revisits her conversation with Rebecca, a CEO whose mission is to create meaningful interactions between people as a way to create real and lasting change. Book Recommendations The Moment of Lift by Melinda Gates Additional Resources Learn more about the PeopleForward Network: www.peopleforwardnetwork.com
2021-08-05
30 min
Gut + Science
Healthcare Series: Providing Meaningful Connection | Bonnie Barnes
Bonnie Barnes is the Co-founder and CEO of The DAISY Foundation, a nonprofit organization that recognizes excellence in nursing with the DAISY Award. The award is celebrated in more than 4,700 healthcare facilities, and over 156,000 nurses have been recognized formally since the Foundation began. In honor of Nurses Week, Bonnie speaks on a topic that is integral to the mission of The DAISY Foundation - meaningful recognition. Listen as she describes the steps towards incorporating meaningful recognition into an organization and why it’s so critical to retaining great nurses and combating burnout. Sponsor Resources Cel...
2021-05-04
25 min
Gut + Science
Healthcare Series: Building a Culture of Pride | Brian Helleland and Mary Ann Perez
Brian Helleland, CEO, and Mary Ann Perez, Director of Care Experience work at St. Jude Medical Center in Southern California. While they have different roles in the company, both are passionate about nurturing pride for their organization. In this episode Brian and Mary Ann speak to the importance of training and how it is the job of a leader to make culture tangible. Truth You Can Act On 1. Own Culture Initiatives Supporting Quote Brian Helleland: “We're not shy about talking about hashtag St. Jude pride or the St. Jude pr...
2020-11-24
44 min