Shows
What's Your F'ing Business?®From Family Business to Franchise Success: Kris Stuart's Journey with Bloomin' BlindsUnlock the secrets of turning a family business into a thriving franchise with insights from Kris Stuart of Bloomin' Blinds. Discover how Kris and his family honored their roots while expanding nationally, maintaining a family-first ethos that supports franchisees in balancing both work and personal commitments. Chris shares how their unique onboarding approach and brand integration process transcend the corporate norm, inviting newcomers to feel like family from day one.Explore the innovative methodologies that are transforming Bloomin' Blinds into a beacon of training excellence. Learn about their revolutionary OSHA-certified training platforms that prioritize functionality over aesthetics...2025-02-0558 minWhat's Your F'ing Business?®Aligning Vision and Values in Franchising: Insights from Rob Flanagan CEO of Hounds Town USAJoin us for an enlightening conversation with Rob Flanagan, CEO and cultural co-founder of Hounds Town USA, as he shares the secrets behind the brand's unique approach to doggy daycare and boarding. Discover how a former NYC Police Department canine unit member, Mike Gould, crafted a dog management philosophy that views the world through a dog's eyes, revolutionizing franchise operations and capturing the interest of franchisees. This episode promises insights into Houndstown's journey from humble beginnings and Rob's pivotal meeting with co-founder Jackie Bondanza.Explore the critical components of franchising as Rob sheds light on the importance...2025-01-2051 minWhat's Your F'ing Business?®The Power of Thought Leadership, Roundtables, and the IFA Convention Starts Now!Attention franchise suppliers! Do you think your role at conventions is just about direct selling? Franchisors, do you thing the roundtables are only a place to one sold? Think again. This episode sheds light the suppliers' role in creating the vibrant hubs of shared learning and collaboration - the Thought Leadership Roundtables. With insightful contributions from Emily George of the International Franchise Association (IFA) and Marcia Mead, President and founder of M2 Franchise Consulting and Executive team of the Supplier Forum Advisory Board , we highlight the shift from "Business Solution Roundtables", to the more inclusive Thought Leadership Roundtables. These s...2024-07-2442 minWhat's Your F'ing Business?®Revolutionizing Franchises Through Certification ProgramsUnlock the secrets of franchise success and profitability with Jayson Pearl, CEO and founder of ServiceScore, and Mark Jameson, Chief Development Officer of Propelled Brands. Discover how the Franchise Customer Experience Certification Program transforms franchisee satisfaction into consumer delight and, ultimately, business growth. Jason reveals the compelling hypothesis that happy franchisees drive happy customers, establishing a virtuous cycle of profitability. Mark shares firsthand how Propel Brands has been revolutionized by this program, ensuring their franchises not only meet but exceed industry standards.Fast Signs' remarkable journey to 760 locations across nine countries is just the beginning. Learn about...2024-06-1945 minWhat's Your F'ing Business?®Mastering the Art of Franchising: Industry Leaders on Nurturing Culture, Satisfaction, and GrowthEver wonder how franchising magic happens across different industries? Prepare to be enlightened as Donnie Carr, the CEO of Christian Brothers Automotive, and James Dwiggins, the innovative CEO of Next Home, pull back the curtain on their successful business models. From the tactile world of automotive repair to the evolving landscape of residential real estate, these titans of industry break down how they support franchisees, ensure customer satisfaction, and cultivate company cultures that thrive, whether brick-and-mortar or virtual.We're not just talking shop; we're delving into the heart of what makes a franchise tick. Discover the importance...2024-02-2857 minWhat's Your F'ing Business?®Turning Personal Challenges into a Senior Care Franchise Success StoryWhen life hands you lemons—or in the case of Dustin de Stefano and Jerod Evanich, personal hardship—you squeeze out an opportunity to change lives. Today, we're honored to share the heartwarming genesis of A Place at Home, where these two visionaries transformed their family challenges into a thriving senior care franchise. They let us in on their transformative journey, from the initial concept to the intricate strategies they've developed for navigating the complex healthcare system and ensuring top-notch care coordination.Our conversation with Dustin and Jerod takes a deep dive into the art of franchising, reve...2024-02-1356 minWhat's Your F'ing Business?®Let's Grow! An invitation to improve franchise development with Liane CarusoLiane Caruso, founder of hello CMO! and Let's Grow! speaks candidly about how much franchisors and their marketing teams need to know to have a coherent fran dev strategy - and why that's important. And she shares her exciting news about a new learning experience unlike others that is laser focused on development. It's Let's Grow! Happening in Dallas Feb 4 -6. Not a bunch of panels, but hands on learning from peers and experts. It's a Game Changer! Listen, learn, and sign up today.We don't just talk about operations, we help you refine them. Check out h...2024-01-0935 minWhat's Your F'ing Business?®Anago Cleaning Systems - Adam Povlitz, President and CEOMost franchises offer a model that appeals to a single skill set and relies on employees to fill in the gaps. Anago Cleaning Systems runs a master franchise system that creates two opportunities for two very different types of business owners: Master Franchisees address the white collar aspects of a blue collar industry. They do all the "daytime" aspects of the business such as marketing and customer acquisition. The unit franchisees do the "evening" aspects – the cleaning.Listen to President and CEO Adam Povlitz tell how this 39-year old concept has used Master Franchsing to grow and creat...2023-11-1455 minWhat's Your F'ing Business?®DEI - Brett LarimerBrett Larimer, franchise executive and CEO and founder of Compassion Culture Consulting shares her personal story and how it brought her into the world of Diversity, Equity, and Inclusion (DEI). Learn how a diverse workforce can great improve profitability, innovation, and market dominance. Are unconscious biases hindering your franchise development goals? Are you missing untapped markets? Brett effortlessly weaves statistics and case studies into actions that are graceful, compassionate, and empathetic.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2023-05-1052 minWhat's Your F'ing Business?®Nextaff - Cary DanielCary Daniel CEO of Nextaff talks beyond the need for great staffing. We talk leadership, designing and system and leading franchisees with thought and listening - and balance!We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2023-04-1150 minWhat's Your F'ing Business?®Marketing Gamechangers - Panel 2"Great marketing starts with operations." - Ashley Mitchell, Streamline Brands.We continue our discussion with more professionals who were named by Entrepreneur as 50 Franchisor CMOs Who are Changing the Game. This time we focus on operations and franchisee-level marketing. Join Jennifer LoBianco from Best Life Brands, David Fossas from Restore Hyper Wellness, Kelly Crompvoets at Any Lab Test Now, Quick Chadwick from Clean Juice, Crissy Russo of Junk King/ Neighborly, Ashley Mitchell with Streamline Brands, and Amy Phillips of Altitude Trampoline Park.We don't just talk about operations, we help you refine them. Check out how...2023-03-2856 minWhat's Your F'ing Business?®Marketing Gamechangers - Panel 1When Entrepreneur makes an inaugural list of CMOs Who are Changing the Game, it's time to sit up and listen! In this panel, featuring Angela Paules of Buzz Brands, Doug Zarkin from Pearle Vision and Essilor Luxottica, and Marci Kelinsasser of Home Franchise Concepts we cover it all - franchise development, B2B marketing, consumer marketing, current trends, retro methods and everything in between that is effective. And if you franchisees aren't great at marketing? Learn from Buzz Franchise Brands and Pearle Vision - game changers!We don't just talk about operations, we help you refine them. Chec...2023-03-1453 minWhat's Your F'ing Business?®Class 101 - Tom Pabin"We're not running heaven here; we are running a business. We have impeccable systems run by imperfect humans but we try to be leaders. We empower, not enable." Listen to Tom Pabin, the founder and president of Class 101 tell his inspiring story of a pledge to help teens, faith in what he was doing and then creating world class tools and system to create success and be the newest of the Unleashed Brands. "Part of the process is following the process!" Truer words were never spoken.We don't just talk about operations, we help you refine them. Chec...2023-01-0449 minWhat's Your F'ing Business?®Goldfish Swim School - Andrew McCuistonThe old sayings are "write what you know" and "do what you love." When you combine the expertise and passion with a strong commitment to brand values and operational excellence you get - success. You get Goldfish Swim School. Andrew McCuiston, President, takes you through their methodical growth, adaptive changes to their growth trajectory. Their commitment to water safety for children is changing lives for kids, parents and the franchisees.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-12-1354 minWhat's Your F'ing Business?®Men in Kilts - Rachel SouthardBy combining strong values, change management systems, and clear goals, Rachel Southard, the President of Men in Kilts, one of the Threshold Brands, is leading this 20-year brand to being an overnight sensation.The brand is true to the customer journey and encourages the franchisees to THINK BIG and EMBRACE CHANGE. But that takes careful planning. Tune in to learn how they are making change using ADKAR. You can reach Rachel at rsouthard@meninkilts.com We don't just talk about operations, we help you refine them. Check out how FranWise can help your busi...2022-11-0851 minWhat's Your F'ing Business?®Code Wiz - Ruth AgbajiFrom the violence in Nigeria to Microsoft to heading her own company - Ruth Agbaji is positive and wants to share her influence by making opportunities for others. Listen to this story of joy, accomplishment and vision and what she sees as the future of franchising.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-09-2045 minWhat's Your F'ing Business?®Casa de Corazon - Natalie StandridgeInfluence takes different forms and has many applications. Founder and CEO of Casa de Corazon, Natalie Standridge, talks about developing a franchise program that has lasting positive effects that influence children's development and franchisees' lives slowly and methodically with good results for the franchisees and don't vary from the brand values.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-09-0637 minWhat's Your F'ing Business?®Massage Heights - Susan BoresowWhen your industry was hit by a pandemic, competition, and staffing challenges what do you do? Build on your culture and focus on people. Listen to your people and engage your culture!! Listen to Susan Boresow, President and CEO of Massage Heights as tells how her 35 years in franchising with top brands translates to creating community throughout the franchise system. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-08-1644 minWhat's Your F'ing Business?®Young Chefs Academy with Julie Burleson Founder and CEOInfluencing the growth of our country by educating our youth through cooking classes, Julie Burleson, Founder and CEO of Young Chef's Academy, talks about building brands with heart, values, vulnerability, and strong business skills. She says through the early days of fast growth through the stresses of Covid shutdowns, the key to her success has been being true to herself. Listen to her story of leadership and influence. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-08-0238 minWhat's Your F'ing Business?®Ziebart International - Larisa WalegaA franchise system over 50 years old and one of the first 100 brands in the IFA, Ziebart International, continues to grow and evolve. How? By always thinking of the franchisees, employees and customers and using influence to communicate, collaborate and celebrate. Listen to Vice President, Marketing, Larisa Walega talk about her personal development journey and how the brand has influenced her and the brand.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-07-1143 minWhat's Your F'ing Business?®Junk King - Lisa Merry COOListen to Lisa and her leadership philosophy of, "Don't follow me; Go with me." Together they are going far.Culture, logistics, listening, and respect helped build Junk King to an industry leader. They listen to franchisees' ideas and incorporate them when they can. A new addition of highly trained FBCs increase the franchisor commitment to the system and the franchisees.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-06-2843 minWhat's Your F'ing Business?®We Sell Restaurants! Robin Gagnon, CEO & Co-founder Robin Gagnon, CFE, MBA, and CBI and her husband created a franchise system whose name says it all, "We Sell Restaurants" that is now the largest seller of restaurants in the United States. Robin shares her story of growing from a serial entrepreneur to a CEO and create a niche that helps the franchisees thrive and restaurant owners achieve their desired exit strategies.Listen as she talks about influence, leadership, the Women's Franchise Committee, the Women in Franchising Clubhouse, IFA and growing a franchise for tomorrow's challenges.We don't just talk about operations, we help yo...2022-06-1445 minWhat's Your F'ing Business?®Patti Rother, President of Frios Gourmet PopsPatti Rother, president of Frios Gourmet Pops, talks of her leadership journey, being authentic and how to really know your franchisees. Being authentic is part of the fabric of Frios Gourmet Pops and part of Patti Rother leading to a dynamic plan for franchise growth.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-05-3151 minWhat's Your F'ing Business?®Just Between Friends - Shannon Wilburn CEOThe values are Hope, Grow, Share, and Solve. The attitude is Advance and the secret weapon is an advisory board. Listen to Shannon Wilburn, CEO and Co-founder of Just Between Friends talk about starting a business that was an economic necessity as a teen, became a passion as a parent that is now a thriving franchise system helping others save money and care well for their children by taking chances and asking questions and for help.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-05-1647 minWhat's Your F'ing Business?®Navigating What's Ahead for 2022 with our Panel of Experts"Franchisors have to soar with their strengths and manage their weaknesses…" said Sean Falk, Commercial Lines Specialist at Hylant in a group discussion of the challenges and opportunities that await franchisors in 2022. Join Dawn Kane, Co-founder and CEO of Hot Dish Advertising, Michael Ianuzzi, CPA, Partner and Co-Practice Leader in Franchising at Citrin Cooperman, Michelle Rowan, COO and President of Franchise Business Review, Sherri Seiber, President of FranFund, Ty Brewster, Retail Broker at Locate.ai, Taj Adhav CEO of Leasecake and Amy Cheng, Founding Partner of ChengCohen law firm in a discussion of the changes that are happening in 2022 and h...2022-02-1652 minWhat's Your F'ing Business?®Teriyaki Madness - Bowling over franchising through great tools, franchise selection and a profitable modelMichael Haith, CEO of Teriyaki Madness has successfully developed several franchise brands. Now he is taking the lessons he learned for franchise development, operational support and building a profit model for franchisees and franchisor. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-02-1545 minWhat's Your F'ing Business?®Having a strong mission to guide strong growthSean Hart, VP of Development for American Family Care talks about relying on their mission statement to guide development and growth successfully and providing the support franchisees need. "See customers where they are in ways that are convenient for them at prices that make sense for them."We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-02-0153 minWhat's Your F'ing Business?®Creating a legacy brand with 2-way flow of information. Pete Baldine, Moran Family of BrandsIt takes a lot to be a brands that keep growing after 30+ years and Pete Baldine, President of Moran Family of Brands tells us how. Automotive is ever-changing and you need franchisees who trust you to flow, respond and anticipate. Listen to how they have done it, keep doing it and their plans for the future of Mr.Transmission, Milex Complete Auto Care, and Turbo Tint.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-01-1853 minWhat's Your F'ing Business?®Quality food and franchisees go Wayback with Pat Conlin of Wayback BurgersConsistent quality is the cornerstone of Wayback Burgers - in food, service, ambience and franchisees. Listen as President Pat Conlin talks about building this brand and his unique perspective as a former franchisee. It's all about a commitment to the brand and doing it right.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2022-01-0458 minWhat's Your F'ing Business?®The Guest Experience is Everything! - Ryan Reeves of Bostons PizzaBoston Pizza is growing through Canada and now the U.S. with a laser focus on operations, community, training, and the customer experience. Hear how Ryan Reeves, Vice President of Franchise Sales and Development lays it out - you can't have development without great culture, operations and training. Growth and training go hand in hand.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-11-3044 minWhat's Your F'ing Business?®1 Brand - 4 Pillars for Expansion in a Rapidly Growing Market. Property Management, Inc. Makes it SexyJoin Danessa Itaya, President of Property Management, Inc, (PMI) to talk about a unique expansion model that supports its franchisees while they support property owners in all types of properties. They had huge growth during the pandemic and are on target to grow even more.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-11-0842 minWhat's Your F'ing Business?®Getting a Hydraulic Boost with PirtekB2B services offer some great franchise opportunities and Pirtek is one of the the top brands. CEO Kim Gubera explains why you don't have to be flashy to be a successful franchisee in a successful brand. Hear about their in-depth technical training for franchisees and their employees , 24/7 tech support and a focus on company culture and values. Integrity, transparency, mutual trust and mutual respect. It all works for franchisee success.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-10-2838 minWhat's Your F'ing Business?®NHance - Innovations for Cabinet Refacing and Franchising SuccessKelly Jensen, President of NHance takes his slogan "Wood refinishing done right" seriously and applies it to franchising, too. NHance does franchising right and has over 400 franchisees to prove it! Listen to his common sense approach that blends ethics, deep understanding of the franchise model and selectivity to drive franchise development and success.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-10-1335 minWhat's Your F'ing Business?®Medi-Weightloss - It's All About People, People, People!Join Andrew Cox, Senior VP of Business Development for Medi-Weightloss to learn how to successfully invest in franchising to become a leader in a crowded space. It's all about people, people, people! (and understanding the business model).We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-09-2937 minWhat's Your F'ing Business?®Batteries+ - A Legacy Brand Making Generational Adaptions for Success & GrowthWho is your prime franchise candidate? Has your brand, its support and reach changed to attract a new generation of franchisees? Listen to Joe Malmuth, VP of Franchise Sales for Batteries + talk about the adaptations are needed for brands to remain relevant to today's buyers … and tomorrow's.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-09-1446 minWhat's Your F'ing Business?®ChemDry - Win!Win!Win! Taking Care of the Entire ChannelBalancing a franchise system so it survives 44 years and grows to 4,000 units takes work and understanding. Ed Quinlan, President of ChemDry talks about the importance of metrics, customer satisfaction, innovation and making decisions that are a win for the consumers, franchisees and the ChemDry brand.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-09-0145 minWhat's Your F'ing Business?®Who Rents Tires? Larry Sutton - RnR Tire Express tells you all about it.Who rents tires? RnR Tire Express franchisees do. Larry Sutton, founder and CEO of RnR Tire Express tells how he converted the "rent-to-own" model to a necessity - tires and wheels. Listen as he shares more than 20 years' experience growing and supporting franchisees. Proper training is the key to solid growth. Mary Ann O'Connell of FranWise sat down with Larry for a great discussion, peppered with laughs.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-08-1848 minWhat's Your F'ing Business?®Hooters and Hoots - How Change and Tradition Build a Brand with Sal Melilli - CEO of HOA BrandsWhat business are you really in? When you understand your "why," decisions and growth can cut through the clutter and drive success. HOA Brands (Hooters and Hoots) CEO Sal Melilli share his history with the brand and his passion for the brand and the customer and driving a path for franchisees' growth.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-08-0441 minWhat's Your F'ing Business?®Growth and Profitability in a Crowded Market - MassageLuXeKristen Pechacek, Chief Growth Officer of MassageLuXe, shares her ideas on how to focus on growth. It's more than adding new units, it's all about the franchisees' profitability and the franchisor's ability to support them. When done well, there is always room for a great brand in a crowded market.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-07-2841 minWhat's Your F'ing Business?®Welcome to Season ThreeTune in this season and listen to the top executives of solid brands talk about endurance. They may not be sexy, but they are solid! These brands are brought to you with the help of 919 Marketing and Fishman PR. It's a great season and all we need is - you!We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-07-2201 minWhat's Your F'ing Business?®Respecting your franchisees adds up! Shant Assarian, CEO of MathnasiumRespecting your franchisees' time and knowledge and acting on their feedback has created engaged and satisfied franchisees. Shant Assarian, CEO of Mathnasium shares real world tips for building a strong brand, strong community and strong franchisee satisfaction.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-06-0936 minWhat's Your F'ing Business?®"It all starts with listening and honoring your commitments." Building franchisee satisfaction with Dan Shapero President and COO of TeamLogicITDan Shapero, President and COO of TeamLogicIT, makes it sound so easy, but he has a careful dedication to culture, honest communication and transparency that pays off with strong franchisee satisfaction. Listen for great tips to grow your brand.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-06-0235 minWhat's Your F'ing Business?®Want a Successful Brand? Make Successful Franchisees - Steve White PuroCleanIt sounds simple - serve the franchisees by leading them to their potential. Learn how to gain trust and satisfaction by building trust and being true to your word. Steve White, COO of PuroClean talks about his success with many brands by setting culture and following through with a united team. "You'll never grow focusing on your weaknesses, but you need to know what they are."We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-05-2640 minWhat's Your F'ing Business?®Growing big in small markets with happy franchisees featuring Mary Jane Riva, Pizza FactoryMary Jane Riva, CEO of Pizza Factory started as a franchisee, so she knows how to listen to their feedback. Using data from the Franchise Business Review Franchisee Satisfaction Survey and a strategy to become an integral part of small markets, Pizza Factory has grown even through a pandemic. How? Be awesome!We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-05-1345 minWhat's Your F'ing Business?®Focus, Vision and Transparency Build Franchisee Satisfaction - Sean Manning - Payroll VaultHow do you build great franchisee satisfaction in a highly competitive market? Tell the franchisees the truth, keep a focus on what you do and get franchisees to share the vision. Sean Manning of Payroll Vault doesn't pull punches and talks about the hard work it takes and the rewards it can reap.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-05-0538 minWhat's Your F'ing Business?®Propel your brand to sustained growth with a shared vision - Christian Brothers AutomotiveDonnie Carr, President of Christian Brothers Automotive talks about the power of a shared vision and strong business culture values when building a brand that lasts. The balance of unit level economics and culture are the key to their franchising success.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-04-2933 minWhat's Your F'ing Business?®Three Keys to Sustainable Growth Across the Globe - FibrenewJesse Johnstone, President of Fibrenew, shares their focus for having highly satisfied and motivated franchisees as they grow out from their home base in Canada and persevere for 36 years! We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-04-2132 minWhat's Your F'ing Business?®Caring for This Phase of Your Franchisees' Lives - Pinch A PennyNot every brand is seeking to be the biggest, but they can still be the best at what they do. Michael Arrowsmith, CDO of Pinch A Penny Pool, Patio and Spa, talks about franchising with heart. Hear how this family-run business has grown a regional brand to great success for them and their franchisees by truly caring about their franchisees success and developing a system around that and how the Franchise Business Review Franchisee Satisfaction Survey has been a key tool for that.We don't just talk about operations, we help you refine them. Check out how Fr...2021-04-1439 minWhat's Your F'ing Business?®Using Your Franchisees' Satisfaction as a great tool for growth and sustainability - Franchise Business ReviewGood franchisees measure performance, but the great ones measure their franchisees' satisfaction. Tune in to a fun and interesting discussion with Eric Stites Founder and CEO, and Michelle Rowan, President of Franchise Business Review about how getting anonymous, honest, and truthful feedback can be the most powerful tool in growing a brand. The follow this season as we talk to some of their top scorers of the FBR, Franchisee Satisfaction Survey including: Pinch a Penny, Fibrenew, Christian Brothers Automotive, Payroll Vault, Pizza Factory, Puroclean, Team Logic and Mathnasium.We don't just talk about operations, we help you re...2021-04-0742 minWhat's Your F'ing Business?®Season Two IntroWe're back! Listen to franchisors who know the true measure of success - franchisee satisfaction and how to attain it.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-04-0401 minWhat's Your F'ing Business?®Fun, Food, Franchising & Flair! A conversation about growth and culture with Charles Watson CFE, CEO - Tropical Smoothie CafeFranchising can move fast and the best brands keep up - without changing their culture. Charles Watson, CFE is CEO of Tropical Smoothie Cafe and takes us on a tour of a brand that redefined itself as it grew into a quick casual powerhouse.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-03-2328 minWhat's Your F'ing Business?®Taking a Legacy Brand to the Future - Scott Frith, CEO - Lawn Doctor & Happinest BrandsNo one can rest on their laurels. Scott Frith, CEO of Lawn Doctor and Happinest Brands talks about how a franchise brand that was launched over 35 years ago still dominates the market and has evolved to keep growing.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-03-1625 minWhat's Your F'ing Business?®Building a Franchise by Listening to the Customer - Andrea Mundie, CEO - skoahCo-founder and CEO of skoah talks about how she changed her path from a full service to a facial-only concept and product line to create a new franchise system in Canada. She shares how important it is to analyze your market and the client needs to build customer loyalty. Now working with Franworth, she is poised to grow through the U.S.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-03-1029 minWhat's Your F'ing Business?®People and values first - Innovative Franchise Culture with Bob Fish & Michael McFall, Co-CEOs of Biggby CoffeeTwo people with shared values and a deep respect for people get together to change the face of coffee and franchising. Listen to Bob Fish, founder and co-CEO with Michael McFall, Co-CEO of Biggby Coffee as they tell their story and share their passion for coffee and people.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-03-0229 minWhat's Your F'ing Business?®Solving Business Issues by Building a Brand - Dustin Hansen, CFE, CEO - InXpressFranchising is more than fast food and personal services - InXpress meets the needs of businesses looking for affordable and convenient shipping solutions. Dustin Hansen - CFE, CEO of Inxpress shares ideas on how to prove out a concept and what it takes to help franchisees grow.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-2326 minWhat's Your F'ing Business?®Culture, values, and focus takes flight. Pt 2 - Jim Carpenter, Founder & CEO - Wild Birds UnlimitedIn part two, Jim Carpenter of Wild Birds Unlimited talks about how shared values have made them succeed with great franchisee satisfaction.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0436 minWhat's Your F'ing Business?®Culture, values and focus take flight Pt1 - Jim Carpenter Founder & CEO - Wild Birds UnlimitedJim Carpenter of Wild Birds Unlimited shares his path from being a bird enthusiast to making all of America bird enthusiasts through his strong network of like-minded franchisees. We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0444 minWhat's Your F'ing Business?®Taking an entirely new concept to the heights - Anna Phillips, Founder & Meg Roberts CEO - The Lash LoungeAnna Phillips, founder, and Meg Roberts, CEO of The Lash Lounge talk about creating a new business category, introducing a new service and then brining in partners to grow it to its full potential. Builders and Growers working together.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0434 minWhat's Your F'ing Business?®It's all about the people - Steve Hockett & Rhoda Olsen - Great ClipsSince 1982 Great Clips has been delivering quality hair cuts in a system designed to be convenient for the customer. That was carried into the system, where the franchisor has worked tirelessly for the success of the franchisees. Listen to Steve Hockett, CEO and Rhoda Olsen, Chairman of the Board of Directors talk about combining care and compassion with systems to build a brand over 4,000 units strong.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0137 minWhat's Your F'ing Business?®A interesting journey through franchising. Steve Greenbaum, CFE - CEO Full Contact FranchisingSteve Greenbaum has had a long and varied career in franchising. He started as founder of PostNet, then CEO of ComForCare and now he is taking his lessons and helping other franchisors through Full Contact Franchising. Listen as he shares lessons learned and his vision for the future.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0129 minWhat's Your F'ing Business?®Growing a Franchise With Passion - Lisa Druxman, Founder Fit4MomLisa speaks candidly about starting a Fit4Mom on a budget and building on a network of like-minded women who want to help other women and how it evolved.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0129 minWhat's Your F'ing Business?®Meeting the Need - Clarissa Bradstock CFE, CEO - Any Lab Test NowHear Clarissa Bradstock, CFE, CEO of Any Lab Test Now was brought into a system to find the balance of meeting the needs of the consumer, the franchisees and the investors. It can be done through thoughtful, steady leadership.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0125 minWhat's Your F'ing Business?®Converting to a Franchise Model - Jania Bailey CFE, CEO - FranNetIn this episode, Jania Bailey, CEO of FranNet talks about converting a large "mutual benefit company" into a franchise system that has grown to serve thousands of franchise brands.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0127 minWhat's Your F'ing Business?®The Importance of Values - Don Fox CEO Firehouse SubsBrands that start with a common core - a set of values can work together to create a great foundation. The founders of Firehouse Subs did just that and then Don Fox, CEO, built a strong and growing system on top of it. It's complicated, but Don makes it sound easy.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0143 minWhat's Your F'ing Business?®Growing a Legacy System - Catherine Monson, CFE CEO of FASTSIGNSHow do you step on to a moving train? Catherine Monson, CEO of FASTSIGNS and 2020/2021 Chairman of the International Franchise Association, tells her journey in franchising and how she worked to take a successful brand and make it one of the leaders in the field.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-02-0123 minWhat's Your F'ing Business?®Who makes a good franchisor - with Zorakle founder Rebecca MonetRebecca Monet, founder of Zorakle Profiles helps explain what profile of strong franchisors in different phases of brand development. We talk "Builders and Growers."We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-01-3127 minWhat's Your F'ing Business?®IntroductionMary Ann O'Connell, host and producer of the podcast introduces you to the series, it's intent and what's to come this season.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-01-3107 minWhat's Your F'ing Business?®Building your future from the first step - Shelly Sun Co-founder and CEO of Brightstar Franchising, LLCShelly Sun co-founder and CEO of Brightstar Care and author of "Grow Smarter, Risk Less" talks about the importance of planning and forecasting for sustainable growth. She shares the lessons she learned and the realities of being a franchisor and why she wrote her compelling book.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-01-3131 minWhat's Your F'ing Business?®Sam Ballas, CEO - East Coast Wings and GrillWhat determines a successful brand? Strong unit economics. Sam Ballas CFE, founder and CEO of East Coast Wings and Grill does a deep dive about how crucial it is for the franchisees to perform well and for all the business decisions work to support that. How are the benchmarks determined? How are they measured? How do they change?We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-01-3130 minWhat's Your F'ing Business?®The path from franchisee to PE with Susan Beth, NRD CapitalSusan Beth has done it all - from being a franchisee in her early 20's to being the COO of a major Private Equity fund, NRD Capital. Susan talks candidly about her journey, working in a family business and learning the operations of diverse brands. She also gives a window into what PE funds are looking for when investing in franchise systems.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!2021-01-3123 min