Shows
What's Your F'ing Business?®From Family Business to Franchise Success: Kris Stuart's Journey with Bloomin' BlindsUnlock the secrets of turning a family business into a thriving franchise with insights from Kris Stuart of Bloomin' Blinds. Discover how Kris and his family honored their roots while expanding nationally, maintaining a family-first ethos that supports franchisees in balancing both work and personal commitments. Chris shares how their unique onboarding approach and brand integration process transcend the corporate norm, inviting newcomers to feel like family from day one.Explore the innovative methodologies that are transforming Bloomin' Blinds into a beacon of training excellence. Learn about their revolutionary OSHA-certified training platforms that prioritize functionality over aesthetics...2025-02-0558 minWhat's Your F'ing Business?®Aligning Vision and Values in Franchising: Insights from Rob Flanagan CEO of Hounds Town USAJoin us for an enlightening conversation with Rob Flanagan, CEO and cultural co-founder of Hounds Town USA, as he shares the secrets behind the brand's unique approach to doggy daycare and boarding. Discover how a former NYC Police Department canine unit member, Mike Gould, crafted a dog management philosophy that views the world through a dog's eyes, revolutionizing franchise operations and capturing the interest of franchisees. This episode promises insights into Houndstown's journey from humble beginnings and Rob's pivotal meeting with co-founder Jackie Bondanza.Explore the critical components of franchising as Rob sheds light on the importance...2025-01-2051 minWhat's Your F'ing Business?®The Power of Thought Leadership, Roundtables, and the IFA Convention Starts Now!Attention franchise suppliers! Do you think your role at conventions is just about direct selling? Franchisors, do you thing the roundtables are only a place to one sold? Think again. This episode sheds light the suppliers' role in creating the vibrant hubs of shared learning and collaboration - the Thought Leadership Roundtables. With insightful contributions from Emily George of the International Franchise Association (IFA) and Marcia Mead, President and founder of M2 Franchise Consulting and Executive team of the Supplier Forum Advisory Board , we highlight the shift from "Business Solution Roundtables", to the more inclusive Thought Leadership Roundtables. These s...2024-07-2442 minWhat's Your F'ing Business?®Revolutionizing Franchises Through Certification ProgramsUnlock the secrets of franchise success and profitability with Jayson Pearl, CEO and founder of ServiceScore, and Mark Jameson, Chief Development Officer of Propelled Brands. Discover how the Franchise Customer Experience Certification Program transforms franchisee satisfaction into consumer delight and, ultimately, business growth. Jason reveals the compelling hypothesis that happy franchisees drive happy customers, establishing a virtuous cycle of profitability. Mark shares firsthand how Propel Brands has been revolutionized by this program, ensuring their franchises not only meet but exceed industry standards.Fast Signs' remarkable journey to 760 locations across nine countries is just the beginning. Learn about...2024-06-1945 minWhat's Your F'ing Business?®Mastering the Art of Franchising: Industry Leaders on Nurturing Culture, Satisfaction, and GrowthEver wonder how franchising magic happens across different industries? Prepare to be enlightened as Donnie Carr, the CEO of Christian Brothers Automotive, and James Dwiggins, the innovative CEO of Next Home, pull back the curtain on their successful business models. From the tactile world of automotive repair to the evolving landscape of residential real estate, these titans of industry break down how they support franchisees, ensure customer satisfaction, and cultivate company cultures that thrive, whether brick-and-mortar or virtual.We're not just talking shop; we're delving into the heart of what makes a franchise tick. Discover the importance...2024-02-2857 minWhat's Your F'ing Business?®Turning Personal Challenges into a Senior Care Franchise Success StoryWhen life hands you lemons—or in the case of Dustin de Stefano and Jerod Evanich, personal hardship—you squeeze out an opportunity to change lives. Today, we're honored to share the heartwarming genesis of A Place at Home, where these two visionaries transformed their family challenges into a thriving senior care franchise. They let us in on their transformative journey, from the initial concept to the intricate strategies they've developed for navigating the complex healthcare system and ensuring top-notch care coordination.Our conversation with Dustin and Jerod takes a deep dive into the art of franchising, reve...2024-02-1356 min