Shows
Commercial Kitchen ChroniclesEpisode 169: Think You’re a Top Tech? CFESA’s Throwdown Is Callingn this episode of Commercial Kitchen Chronicles, Pat Finley sits down with Dan Reese from CFESA to break down one of the biggest technician-focused initiatives our industry has ever launched — CFESA’s Top Tech Throwdown.This isn’t about ego.This isn’t about social media hype.This is about skill, process, safety, and pride in the craft.The Top Tech Throwdown is a skills-based competition built specifically for CFESA Master Certified Technicians, separating hot side and cold side competitors and testing what actually matters in the field — diagnostics, troubleshooting, theory, hands-on ability, documentation, and d...
2026-01-0938 min
Commercial Kitchen ChroniclesEpisode 168:Wrenches, Work, and Real Life: A Commercial Kitchen Chronicles Year in ReviewWelcome back to Commercial Kitchen Chronicles — The Original Foodservice Equipment Repair Podcast.This episode is our official Year in Review, and it’s one of the most real conversations we’ve had all year. Pat Finley is joined by co-hosts Jason Latimer and Rich Ortega as we sit down to reflect on everything that went right, everything that went wrong, and everything we learned along the way.With no guest and no script, we dig into the reality of life in the commercial kitchen equipment repair and HVACR world — from running service companies and managing technician...
2025-12-191h 10
HVAC R and D PodcastFrom Field to Distribution: Commercial Kitchen Chronicles interviews HVAC R and D Podcast host Rhydon AtzenhofferWhat's up #TradeCrew! This week we are dropping the audio only version of your HVAC R&D Podcast host, Rhydon Atzenhoffer, and his guest appearance on the Commercial Kitchen Chronicles Podcast with Pat Finley and Jason Latimer.If you don’t already know, Pat was just named to the 2026 ESCO Institute Top 25 Most Influential Educators and Trainers and is helping launch the CFESA Top Tech Throwdown for commercial kitchen techs in 2026.Jason is the Director of Facilities for Fresh Kitchen based on of Tampa Florida and continues to do impressive work behind the scenes of th...
2025-12-121h 15
HVAC R&D PodcastFrom Field to Distribution: Commercial Kitchen Chronicles interviews HVAC R and D Podcast host Rhydon AtzenhofferWhat's up #TradeCrew! This week we are dropping the audio only version of your HVAC R&D Podcast host, Rhydon Atzenhoffer, and his guest appearance on the Commercial Kitchen Chronicles Podcast with Pat Finley and Jason Latimer.
If you don’t already know, Pat was just named to the 2026 ESCO Institute Top 25 Most Influential Educators and Trainers and is helping launch the CFESA Top Tech Throwdown for commercial kitchen techs in 2026.
Jason is the Director of Facilities for Fresh Kitchen based on of Tampa Florida and continues to do impressive work behind the scenes of th...
2025-12-121h 15
Commercial Kitchen ChroniclesEpisode 163:Young Guns – The Rise of Jacob CairaIn this powerful Young Guns episode of Commercial Kitchen Chronicles, host Pat Finley sits down with 26-year-old technician Jacob Caira, one of the brightest rising stars in the commercial kitchen and HVAC-R trade. Jacob’s story is a blueprint for what hard work, curiosity, and dedication can produce — even at a young age.Born and raised in the countryside of Middle Tennessee, Jacob took the leap into HVAC-R early. During his senior year of high school, he enrolled in tech school at TCAT Clarksville, graduating from both programs in the same year. But while some students drift throu...
2025-11-2154 min
Commercial Kitchen ChroniclesEpisode 160: Catching Up with Loretta Mealor — CFESA Insights, Industry Leadership, and What’s NextIn this episode of Commercial Kitchen Chronicles, Pat Finley is joined by returning guest Loretta Mealor from Austin Mealor’s Restaurant Service Equipment Repair — alongside cohost Rich Ortega of On The Rock Services.The trio dives deep into the CFESA Conference, Loretta’s first year serving on the CFESA Board of Directors, her committee work with CFESA Cares and Education & Training, and the growing impact of technician development programs. Loretta shares her insights on mentorship, technician training, and how she and her team are cultivating the next generation of skilled professionals.From heartfelt reflections to industry laughs, th...
2025-10-241h 06
Commercial Kitchen ChroniclesEpisode 158: Eric Holder and Leroy Fearon from UnoxRecorded live at the CFESA Annual Conference at The Wigwam in Litchfield Park, Arizona, this episode features LeRoy Fearon and Eric Holder from UNOX.We dive into their paths into the trades, the experiences that shaped their careers, and how they found their way to their current roles at UNOX. They share insights on what drives their passion for the foodservice industry, their commitment to innovation, and the importance of staying hands-on and connected to the field.We also talk about the new UNOX ChefTop-X oven, exploring how this cutting-edge piece of equipment is pushing the bounda...
2025-10-1037 min
Commercial Kitchen ChroniclesEpisode 150:From Dispatcher to Industry Driver: Cody Robinson’s Climb Through FoodserviceIn this episode of Commercial Kitchen Chronicles, we sit down with Cody Robinson of AmeriServe — a rising force in the foodservice repair industry. Cody’s journey started behind the scenes as a dispatcher just four years ago, and now he’s leading the charge in operations and shaping the future of the industry through his role as co-chair of CFESA’s Young Professionals Committee.We talk about:His rapid rise from dispatcher to operations and warranty managementLessons learned working on a farm and how they apply to service leadershipThe importanc...
2025-08-011h 06
Foodservice Powerplant PodcastNick Cribb: SAM ServiceNick Cribb is the definition of a Foodservice Powerplant. He’s resilient and encourages his colleagues and industry peers to Embrace the Adversity in life, he’s a leader (President/COO of SAM Service INC Service as well as the Vice President of CFESA) and he’s a teacher/servant, willingly offering other industry pro’s the tools that have helped him grow throughout his career. A good man who our industry is so lucky to have as a model, Nick joined us to share his incredible story, some insight into the service side of our industry and what matters...
2025-07-3155 min
Kitchen CuriosityCEDA & CFESA: The Next-Gen PerspectiveKitchen Curiosity is a podcast for the foodservice market presented by Radford Chancellor of Macintosh Foodservice Solutions, a management and design consultancy for the hospitality sector.
In this episode, Radford is joined by Kirstin Hatherley (Managing Director, Hatherley Commercial Services & Chair of CEDA), Simon Sliter (President/Owner, CPS Ohio & President of CFESA) and some rising stars from CEDA & CFESA on both sides of the Atlantic.
During this series you will be hearing from the some of the industries top chefs, consultancy leaders, trade association board members, equipment suppliers and manufacturers. We'll be discussing everything from menu...
2025-06-191h 21
Commercial Kitchen ChroniclesEpisode 143: From Runways to Ranges: Bryan O’Hern’s Journey in the Repair GameIn this episode of Commercial Kitchen Chronicles, Pat sits down with Bryan O’Hern, owner/operator of Coyle Appliance Repair based in the South Metro area of Minneapolis-St. Paul. Bryan shares his incredible path from aviation mechanic to commercial kitchen lone wolf. After starting in aircraft maintenance, 9/11 changed everything—forcing a pivot that eventually led him into the foodservice repair world. From a stint at Hobart to owning and growing his own shop, Bryan unpacks the highs and lows of building a business, the power of knowing when to scale back, and what it's like working side-by-side with his wife...
2025-06-061h 04
Commercial Kitchen ChroniclesEpisode 136: 🎙️ From Fast Food to Foodservice Pro: Josh Austin’s Journey in HVACR & Refrigeration🎙️ From Fast Food to Foodservice Pro: Josh Austin’s Journey in HVACR & RefrigerationIn this episode of Commercial Kitchen Chronicles, host Pat Finley sits down with rising HVACR technician Josh Austin—aka @JoshDaBoss on TikTok—for a raw and inspiring conversation about his transition from flipping burgers to fixing walk-ins and RTUs.Josh shares how he stumbled into the trades, his grind through installs in scorching Texas attics, and how he leveled up into service and refrigeration work. From tackling defrost clocks to diving into Rational combi ovens, Josh is on a mission to become a fully skill...
2025-04-1145 min
Commercial Kitchen ChroniclesEpisode 112, Loretta Mealer - From Family Values to Industry Leadership!🎙️ Episode Spotlight: Loretta Mealer - From Family Values to Industry Leadership! 🎙️
Join us on The Commercial Kitchen Chronicles as we dive into the inspiring journey of Loretta Mealer 🌟, co-founder of Auston Mealer’s Restaurant Equipment Services 🛠️ and a dedicated CFESA Board member. Loretta, alongside her husband Auston, has built their company from the ground up 🏗️, fostering a true "family first" culture 💙 that extends to every technician and team member.
Loretta believes in investing in her technicians right from the start 🚀. New team members are often sent to training within weeks of joining 📚, setting them up for success from day one! This proacti...
2024-11-011h 17Commercial Kitchen ChroniclesEpisode 111 Zac Hampton: From Troubleshooter to Trailblazer – A Journey of Grit, Growth, and Greatness🎙️ Episode Alert: Zac Hampton – A "Can-Do" Attitude That’s Changing the Game
Zac Hampton isn’t the kind of guy who backs down from a challenge – in fact, he seeks them out 💪. That fearless mindset is what brought him into the world of Foodservice Equipment Repair. When he saw a problem and a chance to make a difference, Zac took the plunge, embraced a new trade, and hasn’t looked back since 🔧🚀.
In just a short time, he climbed the ranks from tech to lead tech and trainer, proving that determination pays off 📈. But Zac's story doesn’t stop there – now he’...
2024-10-1852 minCommercial Kitchen ChroniclesEpisode 106 Mister President, Nick Cribb🔥 Commercial Kitchen Chronicles Podcast: Nick Cribb Edition 🔥
Get ready for an episode packed with inspiration, transformation, and some serious foodservice industry vibes! 🎙️ We’re thrilled to welcome Nick Cribb, a guy with a true gift for lighting a fire in anyone he meets. Whether it’s motivating teams or steering the ship at SAM Service Inc., Nick brings passion and drive to everything he does. 💥 Oh, and did we mention he’s been President of CFESA for the past two years? 🙌
Nick’s story isn’t just about business success—it’s a journey of redemption. From battling a painkille...
2024-09-1358 minCommercial Kitchen ChroniclesEpsiode 91 🎙️ Just had an epic hangout with Rich! 👫 We dove into everything from work to personal life and beyond. 🗣️🚀 Kicked things off with a deep dive into my time at JB Industries. 🌟 Got an exclusive tour of their facility and learned all about their top-notch, Made in America products! 🇺🇸🔧
📡 Next up, I ventured to Partstown, where I had the pleasure of interviewing the amazing tech support team for an upcoming episode. 🎬✨
🎉 Friday night was a blast at the Mixer with CFESA, followed by an unforgettable party at Spin, hosted by Partstown. 🍸🕺
🆕 Wrapped up by breaking down the coolest new products and highlights from The NRA Show. 🚀 From innovative tech to industry trends, I saw it all and met some incredible p...
2024-05-2454 minCommercial Kitchen ChroniclesEpisode 85 with Josh Zolin🎙️✨ Get ready for an exhilarating rollercoaster ride as we delve deep into Josh's extraordinary journey, from chasing Hollywood stuntman dreams to orchestrating the future of Windy City Equipment! 🌟 Alongside his father, Josh's dedication to hard work and unwavering determination has propelled him to remarkable heights.
In his groundbreaking book, "Blue Is The New White," 📘 and its equally captivating podcast counterpart, Josh showcases the artistry and importance of skilled trades like never before. But his impact doesn't stop there! We unravel his pivotal roles at CFESA, where his visionary leadership is revolutionizing the landscape for both business...
2024-04-191h 11Commercial Kitchen ChroniclesEpisode #33 Josh ZolinI had the privilege to talk with Josh about how he got into this
industry. I have talked with Josh several times in person and I knew I
had to share his food-service repair journey. Besides owning a
successful food-service repair company Windy City Equipment, author, podcast host of Blue is the new white, former stuntman, board
member of CFESA, he is a father and husband. He makes sure his family
is always first. I am glad to have met Josh and consider him a friend.
2023-05-0547 min
Everything They Don't Tell You"You wanna be a winner? You have to adapt and overcome" - Pat FinleyToday we finally get someone on the show who I've been trying to link up with forever. He's the up and coming talent in MY specific trade, Mr Pat Finley of Commercial Kitchen Chronicles. Pat knew while still in high school that he wasn't going to go to college. In fact, he was certain about it and used it to remain focused on the path he chose, which at the time was electrical. Eventually that led him into commercial cooking equipment, then refrigeration. Even though much of his training was a "figure it out" style, he continued...
2023-03-1734 min
CFESA PodcastCFESA Service Hero Toolbox | Episode 4 Ft. Maureen Azzato, Field Service USADuring this CFESA Service Hero Toolbox Podcast episode, CFESA President Nick Cribb and CFESA Director Josh Zolin connect with Maureen Azzato, Field Service USA. Learn more about Maureen Azzato and what she does for Field Service USA!
2023-02-2031 min
CFESA PodcastCFESA Service Hero Toolbox | Episode 3 Ft. Deirdre Flynn, NAFEMCFESA President Nick Cribb and CFESA Director Josh Zolin sit down with Deirdre Flynn to learn more about NAFEM and the upcoming NAFEM Show - February 1-3, 2023. Tune in and see what they have to say!
2023-01-1735 min
CFESA PodcastCFESA Service Hero Toolbox | Episode 2 Ft. Gyner Ozgul - Smart CareCFESA President Nick Cribb and CFESA Director Josh Zolin welcome guest Gyner Ozgul - Smart Care Equipment Solutions, to the CFESA Service Hero Toolbox Podcast. The topic of discussion? Technician development. Grab a pen, grab some paper, and get ready to take some notes! This episode is packed full of valuable information. Enjoy!
2022-12-1943 min
CFESA PodcastCFESA Service Hero Toolbox | Episode 1CFESA President Nick Cribb and CFESA Director Josh Zolin sit down to introduce our new Podcast: "Service Hero Toolbox." See what they had to say during the LIVE LinkedIn broadcast from Wednesday, November 9th, 2022.
2022-11-0928 min
Everything They Don't Tell YouBlue is the New White #130 - Nick Cribb, President of SAM ServiceThe inspirational President of SAM Services and CFESA, Mr. Nick Cribb, joins us on the show today to talk about his journey from living well below the poverty line to becoming the president of a quick growing company and an industry association. Nick's story starts off in the south where he was given little to no direction as to what to do with his life after high school. He was fortunate to land a job at a bank and thrived all the way to 2007 when the banking industry all but collapsed. He was laid off. ...
2022-10-1441 min
Commercial Kitchen ChroniclesDusty Ashford and his journey into the foodservice repair industryWe sit down and talk about his route into the foodservice repair industry. We also touch on his recent training he took at CFESA in Fort Mill SC. Dusty is a young tech that will be making waves in the near future.
2022-10-0555 min
Commercial Kitchen ChroniclesRecap of my trip to The National restaurant Association showIn this episode I discuss touring Partstown, CFESA mixer, Partstown event and the NRA show. Also have a tech-tip and it is over calibration of ovens.
2022-07-0218 min
Techtown Service CallsYou Live and You LearnGary Schermann, president of General Parts Group, walks Service Calls through his company’s approach to technician training. Continuing education is “critical,” he says, especially now as manufacturers release new equipment technologies. Next, Dan Reese, director of training at CFESA, shares the costly training error that ruined a resort’s buffet warmers. Finally, we check in with technicians from EMR, Goodwin Tucker Group and Vanco on how to reset customers’ expectations as we emerge from the pandemic.
2021-11-2219 min
CFESA PodcastPresident's Podcast with Corrie PhillipsCFESA President Kirby Mallon sits down with Corrie Phillips, one of two CFESA Cares Scholarship winners, to discuss her goals and aspirations as an up-and-coming technician in the Food Equipment Service Industry.
2021-08-1617 minCFESA PodcastPresident's Podcast with Deirdre FlynnCFESA President Kirby Mallon speaks with Deirdre Flynn, Executive Vice President of NAFEM (North American Association of Food Equipment Manufacturers) regarding the upcoming 2021 NAFEM Show and industry updates.
2021-07-2923 min
Techtown Service CallsKeeping Up Beverage EquipmentEMR Technician Craig Anderson shares what he knows about cleaning soda and beer lines, the challenges of running bundle tubing, and what’s really going on in those touch-screen soda fountains. Then John Schwindt of Hawkins Commercial Appliance Service explains what happens when unqualified installers hook the fryer oil supply to a nearby gas manifold by accident. (Hint: Things get messy.) CFESA’s annual conference is coming up, and pros from Gary’s East Coast Service, Elmer Schultz Services, Pine Tree Food Equipment and CFESA itself share what they’re looking forward to the most.
2021-07-2618 min
Be the Solution with Maria QuattroneSeason 5, Episode 9: Guest: Kirby Mallon: Adapt, Pivot, and Grow Your CompanyKirby Mallon is the President of Elmer Schultz Inc. , the largest supplier of parts and service for commercial cooking equipment in the tri‐state area. With over 40 employees and three branches, Elmer Schultz has proudly been a family‐owned operation since 1946.With Mallon at the helm, Elmer Schultz now services a wide array of businesses from Stephen Starr restaurants, to schools and hospitals throughout the region. As a founding member of CFESA (Commercial Food Equipment Service Association) and NSC (National Service Coop), the company is on the cutting‐edge of new technologies and breakthroughs within the indust...
2021-06-2053 minCFESA PodcastPresident's Podcast with Scott HesterCFESA President Kirby Mallon speaks with Scott Hester, President of Refrigerated Specialist Inc, regarding the state of the industry, where the industry is heading, and how insurance prices have been affected over the past year.
2021-06-1431 min
Techtown Service CallsBringing Kitchens Back OnlineWith the Restaurant Revitalization Fund in full swing, more restaurants are coming back online following pandemic-related shutdowns. Elmer Schultz Services Owner and President Kirby Mallon, based in Philadelphia, shares advice on powering up equipment that sat dormant. Mallon, who also serves as CFESA president, adds a few thoughts on bringing more techs into the service field. Chris Evans, service manager for Gary’s East Coast Service, delivers a story on how cold hand-washing water helped pinpoint dishmachine issues on a service call. And techs from Commercial Kitchen Parts & Service, Smart Care Equipment Solutions and EMR offer ways to deal wi...
2021-05-1917 minCFESA PodcastPresident's Podcast with Joe CarbonaraCFESA President, Kirby Mallon speaks with Joe Carbonara, Editorial Director at Foodservice Equipment & Supplies regarding the impact of supply chain setbacks and the importance of security, connectivity, and technology in the food equipment service industry.
2021-05-1934 minCFESA PodcastPresident's Podcast with Chris Craggs and George Roberts-SmithCFESA President, Kirby Mallon speaks with Chris Craggs, CEO of MCFT, and George Roberts-Smith, Regional Director GCC of MCFT regarding the impact of COVID-19 in the UK and the Middle East, along with where they see the industry going in the near future.
2021-04-1951 minCFESA PodcastPresident's Podcast with Ken BeasleyCFESA President, Kirby Mallon speaks with Ken Beasley, President of Heritage Food Service Group Canada regarding the impact of COVID-19 in Canada and their plans on recovering.
2021-02-2445 min
Foodservice for ThoughtFoodservice for Thought: Digital Disrupting in the Foodservice Industry with Rich Malachy of Malachy Parts & ServiceIn this fantastic episode, Karey and Justin talk with Rich Malachy of Malachy Parts & Service on all things Digital Disrupting.People on the Equipment & Supply side of the foodservice industry often say we are "behind the times". In some ways we agree and that's why Rich's view point and what he is doing in our industry is so interesting. He is bridging the gap between the social / digital world younger generations rely on and the generation that has not yet become comfortable with a meshing of our "person to person is the only way" thinking with digital...
2021-01-1927 minCFESA PodcastPresident's Podcast with Ben FilecciaCFESA President, Kirby Mallon speaks with Ben Fileccia, Director of Operations & Strategy at the Pennsylvania Restaurant & Lodging Association regarding the restaurant industry as a whole during COVID, especially in the Pennsylvania area, and how you as a member can help our industry thrive.
2021-01-1537 minCFESA PodcastPresident's Podcast with Charlie SouhradaCFESA President, Kirby Mallon speaks with Charlie Souhrada, CFSP, Vice President, Regulatory & Technical Affairs at NAFEM regarding COVID relief efforts from Washington, government regulations, and their impact on CFESA members.
2020-12-1132 min
Techtown Service CallsMaking Remote Training WorkMany service technicians have switched from in-person to remote training as a result of the pandemic. But remote training can have its challenges, including limited hands-on experiences and a lack of face-to-face interactions. Dan Reese, director of training for CFESA, arms techs with the tools they need to succeed in remote training. Rich Bunt of Clark Service Group shares how a little communication goes a long what when it comes to bringing a combi oven back online, and EMR, Hagar Restaurant Service and Joe Warren & Sons Co. dish on how they encourage up-and-coming technicians in the field.
2020-11-2317 minCFESA PodcastPresident's Podcast with Jessica SummersCFESA President, Kirby Mallon speaks with Jessica Summers, Strategic Policy Director of the SBLC on PPP forgiveness, rules, and regulations.
2020-11-1338 min
CFESAWhat is the best way for restaurants to open? || 1290 WTKS via Fox News Radio || 9/21/20John Schwindt discussing this LIVE on 1290 WTKS broadcasting via Fox News Radio.Connect with John Schwindt👇✔ John Schwindt Social Media➤ https://cfesa.com/➤ https://www.facebook.com/CFESA/✔ 1290 WTKS Social Media➤ https://newsradio1290wtks.iheart.com➤ https://twitter.com/newsradiosav
2020-09-2107 min
CFESAWill some restaurants not make it through the pandemic || 93.5 WSJK via Fox News Radio || 9/21/20John Schwindt discussing this LIVE on 93.5 WSJK broadcasting via Fox News Radio.Connect with John Schwindt👇✔ John Schwindt Social Media➤ https://cfesa.com/➤ https://www.facebook.com/CFESA/✔ 93.5 WSJK Social Media➤ https://espncu.com/➤ https://facebook.com/espncu
2020-09-2106 min
CFESAIs the relaxation of restrictions too little too late for restaurants? || 600 WREC via Fox News Radio || 9/21/20John Schwindt discussing this LIVE on 600 WREC broadcasting via Fox News Radio.Connect with John Schwindt👇✔ John Schwindt Social Media➤ https://cfesa.com/➤ https://www.facebook.com/CFESA/✔ 600 WREC Social Media➤ https://600wrec.iheart.com➤ https://facebook.com/600wrec
2020-09-2107 min
CFESAIs it important to order or go to restaurants during the pandemic? || 95.3 WFRK via Fox News Radio || 9/21/20John Schwindt discussing this LIVE on 95.3 WFRK broadcasting via Fox News Radio.Connect with John Schwindt👇✔ John Schwindt Social Media➤ https://cfesa.com/➤ https://www.facebook.com/CFESA/✔ 95.3 WFRK Social Media➤ https://cbpeedee.com/wfrk953➤ https://facebook.com/Live953
2020-09-2106 min
CFESAWhat restaurants are doing to stay safe || 550 WDUN via Fox News Radio || 9/21/20John Schwindt discussing this LIVE on 550 WDUN broadcasting via Fox News Radio.Connect with John Schwindt👇✔ John Schwindt Social Media➤ https://cfesa.com/➤ https://www.facebook.com/CFESA/✔ 550 WDUN Social Media ➤ http://www.wdun.com➤ https://facebook.com/accesswdun
2020-09-2109 min
CFESAThe restaurant industry is struggling due to the pandemic || 920 KARN via Fox News Radio || 9/21/20John Schwindt discussing this LIVE on 920 KARN broadcasting via Fox News Radio.Connect with John Schwindt👇✔ John Schwindt Social Media➤ https://cfesa.com/➤ https://www.facebook.com/CFESA/✔ 920 KARN Social Media➤ https://www.newsradio1029.com/➤https://www.facebook.com/Newsradio1029
2020-09-2105 min
CFESAWill some restaurants close their doors forever due to the pandemic? || 1320 WJAS Pittsburgh || 9/14/20John Schwindt discussing this LIVE on 1320 WJAS broadcasting in Pittsburgh, Pennsylvania.Connect with John Schwindt👇✔ John Schwindt Social Media➤ https://cfesa.com/➤ https://www.facebook.com/CFESA/✔ 1320 WJAS Social Media ➤ https://1320wjas.com➤ https://facebook.com/1320wjas
2020-09-1506 min
CFESAWill restaurants be able to open back up after the pandemic || 950 KPRC Houston || 9/10/20John Schwindt discussing this LIVE on 950 KPRC broadcasting in Houston, TexasConnect with John Schwindt👇✔ John Schwindt Social Media➤ https://cfesa.com/➤ https://www.facebook.com/CFESA/✔ 950 KPRC Social Media➤ https://kprcradio.iheart.com➤ https://facebook.com/kprcradio
2020-09-1506 minCFESA PodcastRebound Effect of COVID-19 on the Food Service Manufacturing IndustryCFESA talks with a few of its manufacturer members on the affects the COVID-19 is having on their segment of the Industry. In addition to their plans for the rebound and working effectively with their ASA partners to prepare.
2020-04-2247 minCFESA PodcastFoodservice Agents Prepare for Rebound From COVID-19CFESA service agents from across the country discuss how they plan to prepare for a resurge of business once the epidemic starts to settle!
2020-03-2747 min
Techtown Service CallsSetting Up Planned Maintenance ProgramsJR Weber, director of sales at General Parts, gives his top tips on working with clients to set up effective planned maintenance programs. Greg Smith, training and safety manager for EMR, finds an operator has unsuccessfully altered a slicer to match the electrical. And techs from Clark Service Group, Gary’s East Coast Service, Smart Care Equipment Solutions and CFESA reveal their best customer service advice.
2020-02-2412 min
Techtown Service CallsUnder Pressure: From Solving a Fryer Mystery to Keeping Up with Training and Dealing with Stressed OperatorsIn episode two of Service Calls, Jay Sanderson, senior technician with Gary’s East Coast Service, explains how he solved the mystery of a malfunctioning thermostat on a countertop fryer. Next, John Schwindt, general manager and vice president of Hawkins Commercial Appliance Service and president of CFESA, talks about the importance of service tech training—from starting with a solid foundation to participating in ongoing courses. In Nuts & Bolts, service techs sound off about how to professionally handle stressed operators.
2019-09-2015 min
PartsCastSpecial Edition: CFESA’S Views on the State of Hiring Techs in the Foodservice IndustryListen in as our foodservice roundtable, comprised of CFESA leadership, discusses all things food service hiring and training, from attracting and retaining top tech talent to how to approach the educational requirements needed to set techs up for a lifetime of success.
2019-08-1543 min
Techtown Service Calls#1 Back to School: Servicing Equipment After SummerIn the inaugural episode of Service Calls, a podcast by Heritage Parts in partnership with Foodservice Equipment Reports, hear how the team at University of Michigan prepares equipment that’s been sitting idle all summer to feed hungry students in the fall. Plus CFESA’s Dan Reese recounts how an eagle-eyed tech, responding to a customer’s report of smelling gas coming from a boiler-based steamer, caught and corrected a careless installer’s shortsighted move. Plus service techs reveal the surprising things they always carry on their trucks to help service calls go smoothly.
2019-08-1317 min
The Care FactorCFESA Podcast Hosted By: Rich MalachyRich Malachy hosts CFESA's first podcast about the state of the food equipment industry. Joining Rich, T.J. Coker (Coker Services), Erik Koenig (Heritage) and
2019-07-0142 min
On Foodable WeeklyDiscussing Industry Trends at the NAFEM 2015 ShowIn this episode of On Foodable Weekly, brought to you by the Foodable WebTV Network, host Paul Barron heads to the NAFEM Show to speak to not one, not two, but three industry experts to uncover and share the latest tips and tricks for operators around the world. The guests include: President of MAFSI, Joe Ferri; president of CFESA, Paul Toukatly and FCSI Chair William Taunton!
Watch the full episode to learn more about industry trends in operations today.
2015-03-2009 min