Shows
CLIA Cruise PodcastEpisode 139 - Andy talks to David Bailey star of MAFS & BDM at Lifts ToAndy Harmer talks with Lifts To and recent Married At First Site star David Bailey (AKA Bailey) about his time on the show and also how he’s taken what he learnt on the show into his day to day life as well as improving business connections. Bailey also tells us about the many transfer services Lifts To offer and the importance of their partnership with CLIA.
2025-12-0817 min
CLIA Cruise PodcastEpisode 138 - Andy talks to Jane Middleton from The Authentic Travel CompanyJane Middleton from The Authentic Travel Company talks about her journey from Aviation into the cruise industry. Hear how she discovered CLIA and how one webinar changed her life as she fell in love with expedition and Antarctica. Jane also shares her tips for other agents looking to sell Expedition cruises and also what she thought when she visited Svalbard during CLIA’s expedition showcase in 2025.
2025-10-2815 min
Everyday Epigenetics: Raw. Real. Relatable.85. ChatGPT vs. CLIA: The AI Revolution That’s Transforming Personalized Health with Dr. Cam McDonaldIn this fascinating and much-anticipated conversation, Susan sits down once again with the one and only Dr. Cam McDonald, CEO and Chief Educator of pH360, mentor, and longtime friend, to explore one of the hottest topics in the health world today: AI in medicine.We’re diving deep into the difference between using general AI tools like ChatGPT to make health decisions versus precision medical AI systems designed specifically for clinical use, like CLIA, the cutting-edge AI developed by pH360.Dr. Cam breaks down how CLIA has been built over 15 years of real-world medical data fr...
2025-10-2051 min
医疗器械全球市场准入超越销售：美国分析仪市场的后勤与CLIA合规挑战本期播客深入探讨了在美国市场成功推出高复杂性医疗分析仪所必需的强大后勤与服务支持系统。我们不仅讨论了冷链物流、现场安装验证和24小时技术支持的重要性，更强调了这些能力如何直接关联到遵守美国《临床实验室改进修正案》（CLIA）的严格法规，特别是自2024年12月28日起全面生效的最新更新。
• 为什么说在美国销售高复杂性分析仪，仅仅完成销售是远远不够的？
• 什么是CLIA法规，它如何影响您的设备和耗材？
• 最新的CLIA法规更新（2024年12月28日生效）对人员资质提出了哪些新要求？
• 冷链物流失败为何不仅仅是运输问题，更是严重的合规风险？
• 您的分销商是否具备符合CLIA要求的现场验证和技术支持能力？
• 如何评估分销商在仓储、现场服务工程师网络和备件供应方面的实力？
• 确保实验室正常运行时间为何对遵守CLIA至关重要？
准备好将这些洞察转化为您的竞争优势了吗？Pure Global的法规专家为医疗科技公司在全球30多个市场的每一步提供指导。访问我们的网站 https://pureglobal.com 或发送邮件至 info@pureglobal.com，了解我们如何加速您的市场准入，获得量身定制的支持。
2025-09-1503 min
Acceso Global al Mercado de Dispositivos MédicosMás Allá del Dispositivo: Soporte Crítico para Analizadores en Laboratorios CLIAEl éxito de los analizadores de diagnóstico avanzados en el mercado estadounidense depende de una red de soporte sólida que pueda cumplir con los estrictos requisitos de los laboratorios certificados por CLIA. Este episodio detalla las funciones críticas de logística, instalación y servicio que un distribuidor debe proporcionar, desde la gestión de la cadena de frío hasta el soporte técnico 24/7 y la validación in situ, garantizando el máximo tiempo de actividad y el cumplimiento normativo.
• ¿Qué son las regulaciones CLIA y por qué son cruciales para los laboratorios en EE. UU.?
• ¿Por qué...
2025-09-1404 min
医療機器グローバル市場アクセス物流とサービスが鍵：米国CLIA規制下の医療機器戦略米国のCLIA認定ラボ市場に高度な分析装置を投入する際、製品承認だけでは不十分です。本エピソードでは、ラボの稼働時間とコンプライアンスを保証するために不可欠な、物流、設置、サービスサポートという3つの柱について、ディストリビューターが果たすべき重要な役割を解説します。
• 高度な分析装置の米国市場参入で、製品承認後に直面する最大の課題とは？
• CLIA（臨床検査室改善法）が求める「結果の適時性」は、なぜ物流とサービスに直結するのか？
• コールドチェーン物流が消耗品の品質維持に不可欠な理由とは？
• 設置時のオンサイト検証が、なぜCLIA準拠のために重要なのか？
• 全米をカバーするフィールドサービスエンジニア体制は、どのようにしてラボの稼働時間を保証するのか？
• 迅速な交換部品の供給体制が、ディストリビューター選定の決め手となるのはなぜか？
これらの洞察を競争優位に変える準備はできていますか？Pure Globalの規制専門家が、世界30以上の市場で医療技術企業をあらゆる段階でガイドします。私たちが貴社の市場参入をどのように加速できるか、詳細はウェブサイト https://pureglobal.com/ をご覧いただくか、info@pureglobal.com までEメールで個別サポートについてお問い合わせください。
2025-09-1203 min
Cruise CornerCLIA Cruise Week special"The UK’s biggest cruise event” is back and bigger than ever (no, really). More than 3,000 agents have signed up for the CLIA Cruise Week campaign, which sees the industry come together for seven days of activations and events, all designed to champion cruise and drive post-summer bookings.A variety of promotional activities, including customer-facing events, internal training, ship visits and social media campaigns will combine to support the largest-ever coordinated cross-agent cruise gathering in Cruise Week history.Cruise Corner co-host Jack Carter sits down with Andy Harmer, managing director of CLIA UK & Ireland, and Lynn...
2025-09-1222 min
Localization Fireside ChatSmall Agency to AI Ready. CLIA’s 10 Week Blueprint | Reclaim 3.0Welcome to Episode 115In this episode of the Localization Fireside Chat, I sit down with Peter Medahian and Kim Pines from CLIA, the Canadian Language Industry Association. We talk about AI readiness, trust, and Reclaim 3.0, a live 10-week upskilling course for language companies created with Magic Beans. If you run an LSP or lead a localization team, this conversation offers a practical path to move from AI awareness to repeatable, real-world adoption.What you will learn in this episode:Why small and midsize agencies can level the playing field with the right trainingHow to...
2025-09-0845 min医療機器グローバル市場アクセスCLIAラボ攻略：医療機器メーカーが見落とす物流とサービスの罠このエピソードでは、高機能な医療分析装置を米国市場、特にCLIA認定ラボに導入する際に不可欠となる物流、設置、サービスサポートの重要性について詳しく解説します。コールドチェーンの維持、専門家による設置とオンサイト検証、そして24時間体制の技術サポートと部品供給体制が、いかに市場での成否を分けるかを明らかにします。
• 高機能な分析装置の販売成功は、契約書への署名で終わりだと思いますか？
• コールドチェーン物流の失敗が、製品の評判にどのような致命的な影響を与えるかご存知ですか？
• 全米のCLIAラボが要求する厳しい稼働時間要件を満たす準備はできていますか？
• 販売代理店は、専門的な設置とオンサイトでの検証（バリデーション）を本当に実行できますか？
• 24時間体制のテクニカルサポートと、迅速な部品交換体制はどのように構築しますか？
• 地方の顧客に対しても、都市部と同じレベルのサービスを保証できますか？
• 適切なサービスサポート体制の欠如が、市場参入の最大の障壁となり得ることを理解していますか？
これらの洞察を競争優位に変える準備はできていますか？Pure Globalの規制専門家が、世界30以上の市場で医療技術企業をあらゆる段階でサポートします。当社のウェブサイト https://pureglobal.com/ をご覧いただくか、info@pureglobal.com までEメールでご連絡いただき、貴社に合わせたサポートについてお問い合わせください。
2025-09-0803 min
의료기기 글로벌 시장 진입복잡한 의료 분석기기의 미국 시장 진출: CLIA 규정 완벽 가이드이번 에피소드에서는 고도로 복잡한 의료 분석기기를 미국 시장에 성공적으로 출시하기 위한 필수적인 물류, 설치 및 서비스 지원 전략을 심도 있게 다룹니다. 특히 미국 임상 실험실 개선 수정법(CLIA)의 엄격한 요구사항을 충족시키기 위한 콜드체인 관리, 현장 설치 및 성능 검증(IQ/OQ/PQ), 그리고 24시간 기술 지원 및 부품 공급망의 중요성에 대해 자세히 알아봅니다.
• 왜 고복잡성 분석기기에는 단순 배송 이상의 지원이 필요한가요?
• 콜드체인 물류가 의료기기 시약의 품질에 미치는 영향은 무엇인가요?
• 미국 시장 진출 시 CLIA 규정이 중요한 이유는 무엇인가요?
• 설치 적격성 평가(IQ), 운영 적격성 평가(OQ), 성능 적격성 평가(PQ)는 각각 무엇을 의미하나요?
• 유통 파트너가 반드시 갖추어야 할 현장 서비스 엔지니어의 역량은 무엇인가요?
• CLIA 실험실의 가동 시간(uptime) 요구사항을 충족시키기 위한 전략은 무엇이 있나요?
• 신속한 부품 교체와 24시간 기술 지원 체계가 왜 필수적인가요?
• 성공적인 시장 진출을 위해 유통 파트너를 어떻게 평가해야 할까요?
이러한 통찰력을 귀사의 경쟁 우위로 전환할 준비가 되셨습니까? Pure Global의 규제 전문가는 전 세계 30개 이상의 시장에서 의료 기술 회사의 모든 단계를 안내합니다. https://pureglobal.com을 방문하여 시장 진출을 가속화할 수 있는 방법을 알아보거나 info@pureglobal.com으로 맞춤형 지원을 문의하십시오.
2025-09-0803 minCLIA Cruise PodcastEpisode 135 - Andy Harmer talks to Luke Smith from Crystal CruisesCrystal Cruises, VP President, Trade Sales UK & EMEA Luke Smith sat down with CLIA’s Andy Harmer to talk about joining Crystal Cruises , his goals for making them the most trade friendly and easy to do business with ultra-luxury cruise line. Updates coming to their travel agent portals and how to get in touch with him and his team.
2025-08-1815 minCLIA Cruise PodcastEpisode 134 - Andy Harmer talks to Lynn Narraway from SeabournSeabourn VP, UK, Europe & EMEA Lynn Narraway sat down with CLIA’s Andy Harmer to share her decades of experiences in the cruise industry. She also highlights the role of people driven individuals who work in cruise industry and why it remains as important as event even in the era of Ai. Hear how Lynn feels the industry, demographic and her role has changed.
Lynn also tells about what’s attracting those “New to Cruise” and also those “New to Seabourn” guests.
Not forgetting Seabourn moments, Lynn shares some inspirational and emotional Seabourn moments they have given guests and also locals to th...
2025-07-0717 min
SUPERSTATCLIA, CLIAC and the Deregulation in the LabJoin us as we explore:🔬 A quick history of CLIA and its current scope🏛️ The role of CLIAC in advising the CDC, CMS, and FDA⚖️ The arguments for and against deregulation📉 Potential risks and benefits for patient safety, lab quality, and staffing🚨 What laboratorians and healthcare professionals should watch for in the coming yearsWhether you're a bench technologist, lab manager, or healthcare policy nerd, this episode breaks down the key facts—and controversies—behind the evolving regulatory landscape of clinical laboratories.📌 Don't forget to like, subscribe, and hit the bell for more episodes on clinical lab trends, education, and policy!#CL...
2025-06-0320 min
Agency for Change : A Podcast from KidGlovChangemaker Mary Choate, Executive Director, CLIA (Center for Legal Immigration Assistance)What does it take to stand up for people navigating the complex journey of immigration? Mary Choate knows firsthand as Executive Director of the Center for Legal Immigration Assistance (CLIA) in Lincoln, Nebraska.Founded in 2001, CLIA provides comprehensive legal services to help immigrants and refugees thrive throughout Nebraska. Mary explains why this work matters deeply: "Your neighbors probably have an immigration story they could tell." These are people living in our communities, paying taxes, and contributing to local economies—yet they face significant challenges navigating legal systems, especially amid widespread misinformation.Want to learn more or...
2025-05-2822 min
The Daily Cruise and Travel News "Podcast" with Tom DrakeMay 12, 2025 The new CLIA President wants travel advisors to do his job!Italy fines the Captain of the Silver Ray $1100.00 for getting too close to Stella!
Royal Caribbean cancels more calls to their private island in Haiti!
Close your eyes and pray when you fly into Newark!
Too many third-world destinations require visas and yellow fever shots!
CLIA President Bud Darr says the travel advisors, not CLIA, must sell people on cruising!
2025-05-1235 minCLIA Cruise PodcastEpisode 132 - Andy Harmer talks to Louise Craddock from Oceania CruisesLouise Craddock Oceania Cruises (Director of Sales UK & Ireland) shares her journey into her current role as well as an overview of the Oceania brand.
Having been with Oceania Cruises for over 14 years her passion remains as she tells us more about what sets Oceania apart and how they have elevated what they offer their guests onboard and ashore.
For those lucky to be joining us at CLIA conference they will get their first chance to catch a glimpse of their latest ship Oceania Vista which will also give agents a taste of what’s to come in their upcoming sh...
2025-05-0824 min
CLIA Cruise PodcastEpisode 130 - Andy Harmer talks to Jos Dewing from explorearth.comEpisode 130 - Andy Harmer talks to Jos Dewing from explorearth.com by CLIA
2025-03-1819 min
CLIA Cruise PodcastEpisode 127 - Andy Harmer talks to Katie Harber from AE ExpeditionsAs part of CLIA UK & Ireland’s cruise week interviews with leading cruise line executive’s Andy Harmer sat down Katie Harber AE Expeditions, Senior Business Development Manager for the UK to find out her favourite cruise destination.
2024-11-0609 min
Luxury Travel InsiderThe World of Cruising | President & CEO of CLIA, Kelly Craighead: Younger Passengers, Better Value, Sustainable PracticesMy guest today is Kelly Craighead, President & CEO of CLIA - one of the travel industry's most important associations representing all things cruises! Before running CLIA, Kelly was the senior government representative for all travel and tourism matters at the Department of Commerce. So if you're interested in travel trends and what's new in the cruise industry, you're in for a treat! Kelly and I chat about everything from how millennials are the fastest growing generation for cruise travel, to sustainability on the oceans, to fabulous new destinations you can reach by ship. Loo...
2024-09-0446 min
Localization Fireside ChatEpisode #79 Peter Madahian, CLIA President and EXACTA GM, on AI and the Future of InterpretationIn this episode of the Localization Fireside Chat, I had the privilege of sitting down with Peter Madahian, the newly elected President of the Canadian Language Industry Association (CLIA) and General Manager of EXACTA Interpreting. Peter shares his fascinating journey from a young immigrant interpreting for his family to leading one of Canada’s top interpreting firms. We discuss the evolution of the language industry, the challenges and opportunities presented by AI, and the importance of professionalizing interpreters. Peter also highlights his vision for CLIA’s future and the role technology will play in shaping language services. If you’re int...
2024-08-2645 min
CLIA Cruise PodcastEpisode 125 - Andy Harmer talks to Bernie Carter from Atlas VoyagesAndy Harmer talks to industry veteran Bernie Carter about expedition cruising and the real buzz it’s experiencing as well as sharing what took him to his role at Atlas Voyages. Bernie shares a huge excitement at being involved in creating a unique experience for guests and how the importance of being able to educate travel partners via events from CLIA as well as a plethora of resources and contacts for agents to utilise.
2024-06-2416 min
Hoteliers’ VoiceCruise Insights - Trends and Sector developments with CLIA MD Andy Harmer We explore the trends and insights of the cruise sector from 2023 with Andy Harmer, Managing Director CLIA UK & Ireland following release of the latest research.Upshot – there’s a lot of ships with cabins to fill! And cruising numbers for 2023 are upIn the latest research from The Cruise Lines International Association (CLIA), travelers from the UK and Ireland embarked on 2.3 million cruise vacations, exceeding the previous record:The total number of cruises taken rose from 1.7 million in 2022.The Mediterranean remained the top choice for UK and Ireland cruise-goers, with 35% traveling there, followed by 29% to No...
2024-05-3022 min
CLIA River View PodcastIn conversation With Lewis Quigley, Sales Manager at Scenic & Emerald CruisesDuring CLIA's Showcase event in Porto CLIA's Andy Harmer talks with Lewis Quigley from Emerald & Scenic. Lewis took some time to talk with about his role, what separates the two brands of Scenic & Emerald Cruise plus his passion for working with agents and how important CLIA events for educating agents and allowing them to see the product for themselves.
2024-05-0511 minCLIA River View PodcastIn Conversation With Phil Shipman From Avalon WaterwaysAndy Harmer Managing Director at CLIA UK & Ireland talks to Avalon Waterways UK Sales Director Phil Shipman. Phil joined the cruise industry eight months ago, bringing decades of experience in the travel industry and tells Andy what it’s been like getting to know Avalon Waterways and learning about what river cruising has to offer. Having attended his first river conference earlier this year Phil also tells us why he found it such a useful event for the industry and also what sets Avalon Waterways apart and variations amongst the fleet. We also have an Avalon ship tour on cruising.or...
2024-05-0519 min
CLIA Cruise PodcastEpisode 124 - Andy Harmer talks to Tom Mahoney from CunardAndy (CLIA UK MD) and Tom Mahoney (Cunard Director, UK Sales) sit down in the Queens Room aboard the newly launched Queen Anne to talk new spaces, wellness, shows, dining options and the importance of Cunard’s relationship with the travel trade. Tom talks about how the Queen Anne launching has attracted lots of loyal Cunard Royalists as well as many New to Cruise passengers. Also hear what the plans are for Queen Anne going forward, Andy does his best to get some secrets about what’s happening at the Christening ceremony.
2024-05-0515 minCLIA Cruise PodcastEpisode 123 - Andy Harmer talks to Rob Scott from P&O CruisesCLIA MD for UK & Ireland Andy Harmer sat down with Rob Scott Vice President for Sales and Marketing & Brand for P&O Cruises to discuss how as a brand they have evolved and putting the holiday maker at the center of their strategy. Rob also shares exciting details about existing and upcoming partnerships including Gary Barlow, Wallace, and Gromit. 2024 and beyond looks to be a hugely exciting time for agents looking to learn more about P&O cruises as well as how agents can get on board ships to see the amazing ships for themselves.
2024-04-1616 minCLIA Cruise PodcastEpisode 121 - Andy Harmer talks to Janet Parton from Celestyal CruisesCLIA favourite Janet Parton joins Andy Harmer to talk about her new role of VP Business Development UK, Europe & Australiaat Celestyal Cruise as she makes her switch from River Cruise back to the Ocean Cruises sector. After recent announcments from Celestyal Cruises in terms of fleet updates and also new exciting destinations as well as switching to an all year round cruising company.
2024-01-1913 min
CLIA Cruise PodcastThe Cruise Lines Family Tree (Bonus Content)Learn more about the range of CLIA Member Cruise Lines available to UK & Ireland customers as Adele Foster talks with Andy Harmer.
2023-12-0604 minCLIA River View PodcastIn conversation With Patrick Ell, Head of Marketing & Digital at Viva CruisesAndy Harmer talks with Patrick Ell (Head of Marketing & Digital) at Viva Cruises who recently joined as CLIA's newest River Cruise Operator. Patrick goes in depth to explain what sets Viva Cruises apart and tells us about their impressive growth since launch and some of the trends they are seeing in the market and what's coming next.
2023-09-0816 min
Talking TravelS1 E6: How CLIA Australasia is addressing the travel industry's skills shortage.Staff shortages have been a chronic problem across the travel industry ever since Australia’s border reopened, with the sector as a whole struggling to keep up with incredible demand.
Advisors are swamped, working nights, weekends and holidays just to keep up as recruiters are in overdrive trying to find qualified candidates for a plethora of roles.
Industry associations are investing in future crops of young, hungry travel professionals who are completing certificates and traineeships to launch their travel careers.
One of these is CLIA Australasia, which is nurturing the forthcoming stars of cruising through...
2023-06-1428 min
CLIA Cruise PodcastMarie-Caroline Laurent, Director General, CLIA Europe recorded live at the CLIA Forum 2022In the second of four live recordings from the CLIA Forum 2022 to feature on the CLIA Cruise Podcast we hear from CLIA Europe Director General, Marie-Caroline Laurent, who shared industry updates and how CLIA has been working across the industry in partnership with cruise lines, ports and other travel partners.
2023-02-0727 min
CLIA Cruise PodcastDiversity & Inclusion Panel recorded live at the CLIA Forum 2022In the first of four live recordings to feature on the CLIA Cruise Podcast we hear the insights and views from an inspiring line-up of cruise leaders recorded during the CLIA Forum 222 panel discussion on diversity and inclusion.
The panel contained Edwina Lonsdale, owner of Mundy Cruising, Jo Rzymowska, Celebrity Cruises’ EMEA vice-president, Ryan Uhl, chief strategy officer at Mail Metro Media, Shane Lewis-Riley, Virgin Voyages’ vice-president of international sales and was moderated by Lucy Huxley, Editor-in-chief of the Travel Weekly Group.
2023-01-0618 min
CLIA Cruise PodcastEpisode 109 - Onboard SH Vega with Swan HellenicCraig Forsyth from CLIA joined the christening sailing of Swan Hellenic's brand new ship SH Vega. While onboard he caught up with Mario Bounas their Vice President Global Marketing to hear how agents can best sell their product, the growth of the market, why they've chosen to describe themselves as boutique and also what the experience is like across their fleet.
2022-07-2816 min
No Tourists Allowed - An Insider's Guide to TravelHow To Navigate The Airline Chaos, plus Dozens of New Cruise Ships with CLIA’s Charles SylviaThousand of flights delayed or canceled, fares have risen at a record pace, long lines snarl up airports! Why? How long will this go on? In this episode, experts talk about how to avoid the frustration and still find the deals for Summer travel. Also, special guest Charles Sylvia joins us for the insider’s news on cruising and the launches of dozens of new cruise ships. Charles is the Vice President of Industry and Trade Relations with Cruise Lines International Association (CLIA). Charles has had a decades-long career in cruise sales and marketing as a front-line travel agent at...
2022-06-2359 minCLIA Cruise PodcastIn conversation with the Balearics Tourism Director and the Director General of CLIA EuropeAndy Harmer caught up with our next two guests at Seatrade. Rosana Morillo discusses the importance of cruise tourism as part of the overall tourism strategy of the Balearic Islands. In her interview, Marie-Caroline Laurent gives an overview of CLIA's role in Europe and the importance of driving forward the sustainability agenda in the cruise industry.
2022-05-2627 min
Travel Agent Chatter | Friday 15Hosts For LGBTQ+, Sole Proprietor To LLC, IATAN Or CLIA For Group Cruise, Cruise Group TipThis episone first aired on May 6, 2022.Welcome to Friday 15! Today Steph chats with Lori Speere, Owner and CEO, from Levarté Travel about hosts for LGBTQ+ niche, going from sole proprietor to LLC, IATAN or CLIA to book group cruise, and tips for booking cruise groups. 00:00 | Welcome to Friday 15!02:15 | Which hosts are good for an LGBTQ+ travel niche?06:25 | How do I transition from a sole proprietor to an LLC business model?12:55 | Should I use CLIA or IATAN to book a group cruise? Here's a list of helpful resources f...
2022-05-0619 minCLIA Cruise PodcastIn Conversation With Kelly Craighead, President & CEO, CLIA (Part One) Live From Seatrade GlobalAs the international cruise community came together at Seatrade in Miami after two years, we're bringing you a series of interviews with cruise industry leaders where they share valuable insights into their cruise priorities now and for the future, as well as major industry announcements.
CLIA's Andy Harmer, Managing Director, CLIA UK & Ireland is joined by Heather Wyatt, Strategic Communications, to host this special series of CLIA podcasts.
2022-05-0217 min
Answers from the LabCLIA-Licensed Laboratories: Dr. Bill MoriceWilliam Morice II, M.D., Ph.D., chair of the Department of Laboratory Medicine and Pathology at Mayo Clinic and president of Mayo Clinic Laboratories, joins the "Answers From the Lab" podcast for his weekly leadership update with Bobbi Pritt, M.D. In this episode, Dr. Morice and Dr. Pritt explain what it means for a clinical laboratory to be licensed by CLIA (Clinical Laboratory Improvement Amendments), and discuss the important role of the lab director in a CLIA laboratory.
2022-04-1414 minCLIA Cruise PodcastEpisode 108 - Chris Austin (Chief Sales Officer) Explora JourneysFresh off the stage at our CLIA Luxury Residential event, Andy Harmer sat down to talk with Chris Austin (Chief Sales Officer) for Explora Journeys. As the excitement around Explora Journeys joining the luxury cruise market builds this is a podcast you really don't want to miss.
2022-03-1722 min
CLIA River View PodcastHighlighting River Cruising As Part Of The Luxury SectorAndy Harmer talks with Janet Parton, Sales & Marketing Director for Avalon Waterways live from our CLIA Luxury Residential Event and how river should be considered as part of luxury and how cruise lines across the industry offer many luxury experiences.
2022-03-1713 minCLIA River View PodcastLooking ahead to River Cruising in Summer 2022Andy Harmer talks with travel and cruise writer Jane Archer plus River Cruise Working Group Chair Jamie Loizou who is also the Managing Director at AmaWaterways River Cruises. As well as looking ahead to this summer hear why they are both excitedly awaiting the 2022 CLIA River View conference taking place in Budapest this March.
2022-01-2530 min
Travel Agent Chatter | Friday 15Travel Agency Contracts, 7-Day Setup Program, CLIA vs IATAWelcome to Friday 15! Today Maureen chats about travel agency contracts, our 7-day setup program, and a CLIA number vs IATA.Here's a list of helpful resources for today’s episode:https://hostagencyreviews.com/blog/tips-for-choosing-travel-agency-nameshttps://hostagencyreviews.com/blog/host-agency-not-paying-commissionshttps://hostagencyreviews.com/blog/independent-travel-agent-contractshttps://hostagencyreviews.com/7-day-set-uphttps://hostagencyreviews.com/blog/tips-on-how-to-find-the-best-travel-host-agencyhttps://cruising.org/https://hostagencyreviews.com/blog/what-is-a-clia-numberWe do this every week! If you have travel industry questions, HAR likely has an answer :) Submit your burning question here Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT fo...
2022-01-2213 min
Legal 123s with ByrdAdattoFrom NFL to CLIA with Keith GrayCEO of Parameno Health and former NFL athlete, Keith Gray joins us to share his expertise on running a compliant medical laboratory. Tune in as we dive into CLIA, EKRA, genetic laboratory testing, and key operational processes to ensure your business remains compliant. Visit our website www.byrdadatto.com to learn more and to subscribe to the ByrdAdatto newsletter. Follow us on social media to stay up-to-date on the ByrdAdatto family. Finally, subscribe to our YouTube channel for short videos on breaking developments and interesting business and health care compliance topics.Visit https://byrdadatto.com/podcast...
2021-11-1732 min
Seu Podcast de TurismoClia Brasil analisa retomada do setor marítimoCom o retorno dos cruzeiros à costa brasileira após um decreto dos ministérios da Saúde, Justiça, Infraestrutura, Turismo e Casa Civil, o setor encontra-se em um momento de felicidade e também inovação, já que para receber novamente os viajantes com chave de ouro é preciso apostar em grandes atrativos. E para sabermos sobre as novidades dessa indústria, conversamos com Marco Ferraz, presidente da Clia Brasil (Associação Brasileira de Cruzeiros Marítimos).
Sendo uma entidade global com sede em Washington (EUA) e com 14 escritórios espalhados por todo mundo, a Clia trabalha em conjunto com mais de 10 mil...
2021-11-1632 min
CLIA Cruise PodcastEpisode 104 - Bud Darr (MSC), Olly Smith (TV Personality) & Jo Rzymowska (Celebrity CruisesAndy Harmer (CLIA) talks with Bud Darr from MSC Cruises about protocols, cruise experience changes, and the next steps, Olly Smith TV personality, Wine Expert & Food hero (P&O cruises), and Jo Rzymowska (Celebrity Cruises) talks more about their edge class ships.
2021-05-0743 minCLIA Cruise PodcastEpisode 103 - Brian Salerno, Edwina Lonsdale & Tarn PilkingtonAndy Harmer (CLIA) talks with Edwina Lonsdale (Mundy Cruising) to talk about the positive signs for the restarting of cruises. Brian Salerno (CLIA) shares how CLIA has participated in health protocols, onboard experiences, and what's next for the industry. Also, Tarn Pilkington (Aurora Expeditions) joins us all the way from New Zealand to take us through his career and some of the highlights available to guests during their cruises.
2021-03-2943 min
CLIA River View PodcastSharing North America River Cruise destinations tips & 2021 launch plans from TUI River CruisesThis month Andy Harmer (CLIA) talks to Susan Shultz (American Cruise Lines), Charles Sylvia (VP Trade Relations & Membership (CLIA North America) about the exciting draw for guests on the Mississippi plus other great North America River destinations. Also, Managing Director, Chris Hackney (TUI River Cruise) shares exciting updates as they prepare for their launch into the market in 2021.
2021-03-2532 min
NP Business Matters PodcastEpisode #023 CLIA Waivers & Your PracticeA CLIA (Clinical Laboratory Improvement Amendments) Waiver simply allows you to do point of care (POC) testing in your practice. That POC testing must be done with tests that have received the designation of being CLIA Waived.A CLIA Waiver has nothing to do with drawing blood or collecting specimens to send to the lab. It has nothing to do with administering vaccines, medication or other procedures in your office.Listen in as I talk about:Which test are CLIA WaivedHow to obtain a CLIA WaiverLooking up CPT codes for waived testsFinding reimbursement on t...
2021-02-2116 minCLIA Cruise PodcastEpisode 102 - Luke Smith, Claire Stirrup & Geoff Ridgeon (TEWG)We hear from three representatives from the CLIA UK & Ireland Trade engagement working group. Luke Smith (Carnival Cruise Line), Claire Stirrup (Celebrity Cruises) and Geoff Ridgeon (Fred. Olsen Cruise Lines).They share the importance of travel agents for the Cruise industry how cruise lines are working to provide them with the tools they need as experts as the voice to consumers looking for guidance as we head to a return for cruise.
2021-02-1727 minCLIA Cruise PodcastEpisode 101 - CLIA UK Trade Engagement Working Group (TEWG)On our first CLIA Cruise Podcast Andy is joined by our UK Trade Janet Parton (Avalon Waterways), Iain Powell (Saga Cruises), Shane Riley (Virgin Voyages), Steve Williams (MSC Cruises).
2021-01-2230 min2021-01-1301 minCLIA Cruise PodcastEpisode 97 - A Focus On Luxury CruiseCLIA's Andy Harmer talks Luxury Cruise with Travel Weekly’s Hollie-Rae Brader, Panache Cruises’ James Cole, and Seabourn’s Lynn Narraway in this weeks CLIA Cruise Podcast.
2020-09-2229 minCLIA Cruise PodcastEpisode 96 – Angie (Head of Cruise, Liverpool), Gary (Cruise Trade News), Giles (Avalon Waterways)We have assembled a great line up of Cruise Veterans and cruise experts as Andy Harmer hears from Angie Redhead (Head of Cruise Liverpool), Gary Peters (Editor - Cruise Trade News), and Giles Hawke (Managing Director Avalon Waterways). Listen to find out what they see for the future of cruise and also their updates on the current situation.
2020-08-2829 minCLIA Cruise PodcastEpisode 95 - Peter Shanks (Silversea), Edwina Lonsdale (Mundy Cruising) & Sara Macfield (Journalist)CLIA's Andy Harmer talks to well-known figures in the Cruise industry hearing from Peter Shanks (Silversea), Edwina Lonsdale (Mundy Cruising) plus journalist Sara Macefield.
2020-07-2926 min
Travel Daily - News on the FlyEpisode 17: JobKeeper extension, Qantas 747 farewell, CMV collapse & CLIA updateWell it’s been another week of ups and downs in the travel industry. We’ve seen an extension of the JobKeeper program, the final flight of Qantas’ Queen of the Skies and the sad closure of CMV Cruises.
Plus in other cruise news we’ve had an update from CLIA about new health measures, along with a further extension of the cruising pause.
Listen now for your weekly run through of all the latest travel industry news.
This week’s episode of News on the Fly is brought to you by Travel Daily cocktails! We’re discovering the world with a cockta...
2020-07-2310 minCLIA Cruise PodcastEpisode 94 - Randy Durband Chief Executive Officer(GSTC)Andy Harmer talks to Randy Durband Chief Executive Officer from the Global Sustainable Tourism Council. He shares an overview of what the GSTC does and how they work with the private and public sectors.
2020-07-2010 minCLIA Cruise PodcastEpisode 93 - CLIA Luxury Cruise HighlightsCLIA's Andy Harmer and Travel Weekly's Lucy Huxley talk through some of the best bits from this month's Luxury Cruise Webcast. We hear from a CLIA Headline Speaker favourite, a trio of experts on our Luxury Cruise Panel and much more.
Watch the full webcasts over on our Facebook Page www.facebook.com/CLIAEurope/
2020-06-1843 min
The Big Cruise Podcast#09 – Cruise News, CLIA & Life at seaDid you know / Maritime HistoryCelebrity Cruises celebrates 30 years at sea but what does the X stand for on the funnel. Check our facebook page for the video. Cruise News:P&O UK’s Iona heads to Rotterdam for drydock inspection and sea trialsPORT OF SEATTLE launches a playlist on SpotifyPONANT ready and waiting to return to AustraliaAPT Launches 2021 Kimberley at 2020 pricesLE BOAT opens its first marina/base in Germany, with other European bases to follow soonRCI Group utilises 9 ships to return tens of thousands of guests back home.Hashtags to use if you support cruising: #WeWi...
2020-05-3052 minCLIA Cruise PodcastEpisode 92 - CLIA Expedition Cruise HighlightsCLIA's Andy Harmer and Travel Weekly's Lucy Huxley talk through some of the best bits from this month's Expedition Cruise Webcast. We heard from a Captain live at sea, one of our most popular expedition cruise speakers plus other expedition cruise and destination experts.
Watch the full webcasts over on our Facebook Page https://www.facebook.com/CLIAEurope/
2020-05-2206 minCLIA Cruise PodcastEpisode 91 - APT's Jess Shelton - Agar And Liverpool City Council's Angie RedheadJoining Andy Harmer via weblink this week, APT River Cruises' Jess Shelton-Agar discusses the impacts on the river sector, while Angie Redhead from Liverpool City Council sits down with Andy to talk about the ever-changing cruising landscape.
You can hear more of Jess in our first-ever River Cruise Webcast - our virtual conference available now on Facebook and Youtube: https://youtu.be/8EHJPgF-5Js
2020-04-2718 minCLIA Cruise PodcastEpisode 90 - Avalon Waterways' Giles Hawke & AmaWaterways' Jamie LoizouThis week we focus on the river cruise sector as Andy is joined via video link with Avalon Waterways' Giles Hawke, followed by AmaWaterways' Jamie Loizou to discuss how the industry is continuing to evolve and adapt to challenges, and how they are maintaining communication with travel agents.
2020-04-1013 minCLIA Cruise PodcastEpisode 89 - UPDATES: AmaWaterways, MSC Cruises, Uniworld River CruisesAmaWaterways' Marnie Tarsinos, MSC's Steve Williams and Uniworld's Angela Sloan update us on how they've been adapting to the major changes seen throughout the industry in both the ocean and river sectors.
2020-04-0313 minCLIA Cruise PodcastEpisode 88 - UPDATES: APT, Avalon, Carnival and SilverseaAPT's Jess Shelton-Agar, Avalon Waterways' Janet Parton, Carnival Cruise Line's Luke Smith and Silversea's Connie Georgiou update us on how they've adapted to ensure they remain connected to agents during the lockdown.
2020-03-2712 min
CLIA Cruise PodcastEpisode 87 - Coronavirus UpdateAndy Harmer sits down with Toby Cruse to explain how the cruise industry is responding to the ongoing COVID-19 Coronavirus outbreak, and answer some of the frequently asked questions of agents.
2020-03-2005 min
CLIA Cruise PodcastEpisode 86 - Patrick AryeeThis week we travelled up to Manchester for the Adventure and Expedition Forum, where Toby sat down with guest speaker, presenter and wildlife photographer Patrick Aryee, to talk about his life, working with travel agents as well as his experiences with TV Legend David Attenborough.
2020-03-1012 min
CLIA Cruise PodcastCLIA Cruise Q&A on CoronavirusOur recent Facebook LIVE with Andy Harmer and CLIA Vice President, Maritime Policy, Donnie Brown as we took your questions on the Coronavirus (COVID-19). For our latest statements go to https://bit.ly/2PQJTpm.
2020-03-0615 min
CLIA Cruise PodcastEpisode 85 - Fred Olsen Cruise Line's Geoff RidgeonThis week we travelled to the Fred Olsen Cruise Lines office in Ipswich to sit down with head of sales Geoff Ridgeon, talking about the cruise line, the industry and what to expect throughout 2020.
2020-03-0317 min
CLIA Cruise PodcastEpisode 84 - SCARLET LADY SPECIALVirgin Voyages' Shane Riley invited us onboard the brand new Scarlet Lady to talk through many of the exciting features to expect as she makes her debut.
2020-02-2510 min
CLIA Cruise PodcastEpisode 83 - P&O Cruises' Alex Delamere-WhiteWith Iona's debut on the horizon, Andy Harmer sat down with P&O Cruises Vice President of Sales and Marketing Alex Delamere-White to talk about what's next for the cruise line and how they're making waves in the industry.
2020-02-1815 min
CLIA Cruise PodcastEpisode 82 - Emerald Cruises' David WintertonAndy Harmer sat down with David Winterton, Director of Marketing and Global Brand for the newly-formed Emerald Cruises, which joins together the Emerald Waterways brand with the new Emerald Yacht Cruises. The two discuss the differences between Scenic and Emerald cruise experiences and how the new Scenic Eclipse compares with the upcoming super-yacht, Emerald Azzurra.
2020-02-1124 min
CLIA Cruise PodcastEpisode 81 - Bernie Carter, Lynn Narraway, Chris Hackney, Jo RzymowskaThis week we're heading back to our Cruise Forum in December, where Lucy Huxley joined a panel of members of the CLIA Executive Committee to reflect over 2019 and discuss what to expect from 2020 and beyond.
2020-02-0428 min
CLIA Cruise PodcastIMO 2020 and Beyond (Media Call)Learn how the Cruise industry successfully transitioned its fleet to meet the new requirements, and importantly, how our community is looking beyond 2020—as demonstrated, in part, by our participation in the R&D fund proposal.
2020-01-2943 min
CLIA Cruise PodcastEpisode 80 - The Four J'sAmaWaterways' Jamie Loizou, APT's Jess Shelton-Agar, Avalon Waterway's Janet Parton and CroisiEurope's John Fair - known collectively as The Four J's - joined Andy Harmer and Lucy Huxley in Amsterdam to talk about the difference between selling river and ocean cruises, and how travel agents can take advantage of river cruising to turn their FRIPOT into PROFIT...
2020-01-2813 min
CLIA Cruise PodcastEpisode 79 - Antonio Paradiso ReturnsMSC Managing Director UK & Ireland Antonio Paradiso returns to break down some of the biggest MSC news, from its new luxury brand to becoming carbon neutral and utilising wind power in cruise ships.
2020-01-2019 min
CLIA Cruise PodcastEpisode 71 - River Cruise Conference: Uniworld MD Chris TownsonLive from the conference floor at CLIA River Cruise Conference 2019 in Amsterdam, Andy Harmer and Travel Weekly's Lucy Huxley sit down with Uniworld MD Chris Townson to talk about how the industry has changed, and the cruise line's new focus on Super Ships.
2019-11-1211 min
CLIA Cruise PodcastEpisode 67 - Azamara CEO Larry Pimentel Talks At CLIA Conference 2019This week we head back to CLIA Conference 2019 to listen to the full speech of one of our fantastic, inspirational speakers, Azamara CEO Larry Pimentel, who takes us on a journey from his impoverished upbringing to looking forward to the Next Generation of cruisers.
2019-10-1532 min
CLIA Cruise PodcastEpisode 63 - Princess Cruises' Tony RobertsCLIA's Charlotte Humphrey joined Princess Cruises' Tony Roberts in Italy, hopping aboard the upcoming Sky Princess to talk about next generation technology and the future of Princess...
2019-09-1706 min
CLIA Cruise PodcastEpisode 61 - Gary Bembridge published travel writer, blogger, podcaster and vlogger returns!Back by popular demand, travel expert and cruise YouTuber Gary Bembridge returns to CLIA HQ to talk about how you can focus on your mind, body and soul, improving your wellness on your next cruise holiday...
2019-09-0328 min
CLIA Cruise PodcastEpisode 56 - Shane RileyVirgin Voyages Shane Riley talks to CLIA's Andy Harmer on what's happening at Virgin Voyages. Plus find out what agents and passengers can look forward to from this "Rebellious Luxe" Cruise line.
2019-08-0732 min
CLIA Cruise PodcastEpisode 55 - Tom McAlpinSpeaking at the CLIA Cruise Conference 2019, just before Sir Richard Branson's surprise entrance, Virgin Voyages CEO Tom McAlpin sat down with Lucy Huxley to talk about how the cruise line wants to break the mould...
2019-07-3017 min
CLIA Cruise PodcastEpisode 54 - Luke SmithIn our first ever CLIA Live learning session - our Facebook Livestream Q&A - this week, talking all things Carnival, from the upcoming Carnival Mardis Gras to Carnival Radiance, is head of international sales for Carnival Cruise Line, Luke Smith.
2019-07-2326 min
CLIA Cruise PodcastEpisode 51 - Ellen BettridgeAndy heads to the beautiful French city of Bordeaux to talk to Uniworld President & CEO, Ellen Bettridge aboard the newly-relaunched SS Bon Voyage. Later, Peter Kollar returns to give us the latest from CLIA Australasia.
2019-07-0217 min
CLIA Cruise PodcastEpisode 50 - Ben BouldinAndy Harmer hops aboard Royal Caribbean's brand new ship, Spectrum of the Seas, and is joined by Director of Sales, Ben Bouldin. Later, Peter Kollar gives us an update from CLIA Australasia
2019-06-2608 min
CLIA Cruise PodcastEpisode 49 - Ellen Bettridge and Felicity AstonAhead of their appearances at CLIA Conference 2019, Toby sat down with two guest speakers to discuss the #NextGeneration of cruising; President and CEO of Uniworld, Ellen Bettridge, and Polar explorer Felicity Aston
2019-06-1917 min
CLIA Cruise PodcastEpisode 44 - Sir Richard Branson And Tom McAlpinHere's the updated audio as Virgin's Sir Richard Branson surprises the guests of CLIA Conference 2019 to talk all things #NextGeneration with Virgin Voyages CEO Tom McAlpin and Travel Weekly's Lucy Huxley.
2019-05-2021 minCLIA Cruise PodcastEpisode 39 - Ben Bouldin, Tony Roberts, Rachel Poultney And Rebecca KellyAndy discusses Ireland with Princess Cruises' Rebecca Kelly, Rachel Poultney and CLIA Chair Tony Roberts. Andy also sits down with Royal Caribbean's Ben Bouldin to talk about how the company has changed in the last five years, and what's next for the cruise line.
2019-04-0919 minCLIA Cruise PodcastEpisode 36 - CroisiEurope MS Amália RodriguesToby is on the Douro in Portugal for the launch of the brand new CroisiEurope ship, MS Amália Rodrigues, where he speaks with Michel Grimm, and we hear the welcome speech by Lucas Schmitter, the grandson of the original founder and CEO of CroisiEurope. Later, CLIA Australasia's Peter Kollar returns to give us his update down under.
2019-03-1915 minCLIA Cruise PodcastEpisode 26 - Rosemary Shrager and Ching-He HuangTalking live from the CLIA Winter Ball, Toby talks with food writer and celebrity chef Ching-He Huang about her experiences with cruise cuisine. Later, Rosemary Shrager takes centre stage to challenge Princess Cruises' Tony Roberts to a game of Table Tennis...
2019-01-0822 minCLIA Cruise PodcastEpisode 20 - Paris SpecialComing live from the CLIA Paris 2018 River Cruise Conference, Toby buzzes around the conference hall talking with guest speakers and specialists Albert Aird and Mail on Sunday's Sarah Hartley, as well as a chat with the dynamic duo themselves - Andy Harmer and Travel Weekly's Lucy Huxley.
2018-11-1321 minCLIA Cruise PodcastEpisode 13 - Walter Littlejohn, Cruising with Ben and DavidCrystal River Cruises' VP and Managing Director speaks with Toby Cruse about what to expect from Crystal and the river sector whilst Andy Harmer sits down with Ben and David from Cruising with Ben and David and Honest Cruising to discuss the appeal of Themed Cruises. Later, we have the latest update from CLIA Australasia's Peter Kollar.
2018-09-2518 minCLIA Cruise PodcastEpisode 12 - Jo Rzymowska, Marcus AdamsIt's Learning and Enrichment week as part of our #ChooseCruise celebrations, and we spoke with cruise blogger and travel expert Marcus Adams about how you can explore and learn aboard a cruise ship. Celebrity Cruises' Jo Rzymowska also makes a return to talk more about the upcoming Celebrity Edge and the future of the cruise line, and we get the latest from CLIA Australasia's Peter Kollar.
2018-09-1922 minCLIA Cruise PodcastEpisode 09 - Edwina LonsdaleBeginning with some exciting news from Andy Harmer, we sit down with Mundy Cruising's Edwina Lonsdale to discuss how the industry has changed since the 70s. Later, an update from CLIA Australasia's Peter Kollar.
2018-08-2718 minCLIA Cruise PodcastEpisode 08 - Lucy Huxley and Jo RzymowskaFollowing the announcement of the ships being showcased at the upcoming CLIA Conference 2019, Andy chats with Celebrity Cruises' Jo Rzymowska, VP & MD for UK & Ireland, Asia and the Pacific, before talking with partner in crime Lucy Huxley as she prepares to become a cruise godmother.
2018-08-2119 minCLIA Cruise PodcastEpisode 06 - Cindy D'Aoust, Carly Perkins, Erin Johnson and Honest CruisingPresident and CEO of CLIA, Cindy D'Aoust sits down with Andy Harmer this week to reflect on the cruise industry, before we talk about what to expect from Málaga with Seabourn's Carly Perkins and Silversea's Erin Johnson. Rounding off this week, the guys behind Honest Cruising chat about why they choose to cruise.
2018-08-0424 minCLIA Cruise PodcastEpisode 05 - Virgin Voyages, Lisa McAuley and Gary BembridgeAndy Harmer joins us this week from Genoa, where Virgin Voyages has revealed the name of its upcoming ship, the Scarlet Lady. Also coming up this week, Andy speaks with Lisa McAuley, we sit down with cruise blogger Gary Bembridge before the latest update from CLIA Australasia's Peter Kollar.
2018-07-2718 minCLIA Cruise PodcastEpisode 04 - Peter Giorgi and Thomas IllesCLIA's Toby Cruse takes over this week as we travel across the industry to take a look at what to expect in the world of cruising this summer. Meanwhile, Andy Harmer & Lucy Huxley talk to Celebrity Cruises' Peter Giorgi about technology, tourism and Celebrity Edge, and journalist Jeremy Skidmore sits down with specialist Thomas Illes to discuss sustainability and the growing popularity of cruise holidays.
2018-07-2133 min
Mendelspod PodcastShould Biobanking Come Under CLIA? Shannon McCall, DukeWhen former President Obama’s team released the paperwork for what’s become the All of Us Research Program, in the part about biobanking, the wording specified that the biobanks applying for the grants be “CLIA compliant.” This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.mendelspod.com/subscribe
2018-07-1727 minCLIA Cruise PodcastEpisode 03 - Tony Roberts and Sara MacefieldCLIA UK & Ireland's Andy Harmer is back with another CLIA Cruise Podcast! Attending Travel Weekly's Agent Achievement Awards, Andy spoke to some of the nominees, before sitting down with CLIA Chair and Princess Cruises VP Tony Roberts and cruise journalist Sara Macefield. But first, an Asia and Australasia update from CLIA's Peter Kollar.
2018-07-1428 min
CLIA Cruise PodcastEpisode 02 - Jay Schneider and Patty DennyCLIA's Andy Harmer took a trip to Miami to visit the Innovation Lab at PortMiami with Travel Weekly's Lucy Huxley to chat with Royal Caribbean's SVP Digital, Jay Schneider. Before that though, Andy sits down with Patty Denny from the Port of Seattle to discuss exactly what tourists have in store in the state of Washington.
2018-07-0619 min
CLIA Cruise PodcastEpisode 01 - Lisa Lutoff-Perlo and Mato FrankovićJoin CLIA UK & Ireland's Andy Harmer on our maiden voyage across the airwaves alongside special guests including Celebrity Cruises’ President and CEO Lisa Lutoff-Perlo and Mayor of Dubrovnik Mato Franković, as well as industry insiders tackling tourism, sustainability, and the future of cruising.
2018-06-2727 min