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CLIA Cruise Podcast
Episode 134 - Andy Harmer talks with Lynn Narraway from Seabourn
Seabourn VP, UK, Europe & EMEA Lynn Narraway sat down with CLIA’s Andy Harmer to share her decades of experiences in the cruise industry. She also highlights the role of people driven individuals who work in cruise industry and why it remains as important as event even in the era of Ai. Hear how Lynn feels the industry, demographic and her role has changed. Lynn also tells about what’s attracting those “New to Cruise” and also those “New to Seabourn” guests. Not forgetting Seabourn moments, Lynn shares some inspirational and emotional Seabourn moments they have given guests and also locals to th...
2025-07-07
17 min
Agency for Change : A Podcast from KidGlov
Changemaker Mary Choate, Executive Director, CLIA (Center for Legal Immigration Assistance)
What does it take to stand up for people navigating the complex journey of immigration? Mary Choate knows firsthand as Executive Director of the Center for Legal Immigration Assistance (CLIA) in Lincoln, Nebraska.Founded in 2001, CLIA provides comprehensive legal services to help immigrants and refugees thrive throughout Nebraska. Mary explains why this work matters deeply: "Your neighbors probably have an immigration story they could tell." These are people living in our communities, paying taxes, and contributing to local economies—yet they face significant challenges navigating legal systems, especially amid widespread misinformation.Want to learn more or...
2025-05-28
22 min
The Daily Cruise and Travel News "Podcast" with Tom Drake
May 12, 2025 The new CLIA President wants travel advisors to do his job!
Italy fines the Captain of the Silver Ray $1100.00 for getting too close to Stella! Royal Caribbean cancels more calls to their private island in Haiti! Close your eyes and pray when you fly into Newark! Too many third-world destinations require visas and yellow fever shots! CLIA President Bud Darr says the travel advisors, not CLIA, must sell people on cruising!
2025-05-12
35 min
The Daily Cruise and Travel News "Podcast" with Tom Drake
May 12, 2025 The new CLIA President wants travel advisors to do his job!
Italy fines the Captain of the Silver Ray $1100.00 for getting too close to Stella! Royal Caribbean cancels more calls to their private island in Haiti! Close your eyes and pray when you fly into Newark! Too many third-world destinations require visas and yellow fever shots! CLIA President Bud Darr says the travel advisors, not CLIA, must sell people on cruising!
2025-05-12
35 min
CLIA Cruise Podcast
Episode 132 - Andy Harmer Talks With Louise Craddock From Oceania Cruises
Louise Craddock Oceania Cruises (Director of Sales UK & Ireland) shares her journey into her current role as well as an overview of the Oceania brand. Having been with Oceania Cruises for over 14 years her passion remains as she tells us more about what sets Oceania apart and how they have elevated what they offer their guests onboard and ashore. For those lucky to be joining us at CLIA conference they will get their first chance to catch a glimpse of their latest ship Oceania Vista which will also give agents a taste of what’s to come in their upcoming sh...
2025-05-08
24 min
CLIA Cruise Podcast
Episode 130 - Andy Harmer Talks With Jos Dewing From explorearth.com
Episode 130 - Andy Harmer Talks With Jos Dewing From explorearth.com by CLIA
2025-03-18
19 min
CLIA Cruise Podcast
Episode 127 - Andy Harmer Talks With Katie Harber From AE Expeditions
As part of CLIA UK & Ireland’s cruise week interviews with leading cruise line executive’s Andy Harmer sat down Katie Harber AE Expeditions, Senior Business Development Manager for the UK to find out her favourite cruise destination.
2024-11-06
09 min
Luxury Travel Insider
The World of Cruising | President & CEO of CLIA, Kelly Craighead: Younger Passengers, Better Value, Sustainable Practices
My guest today is Kelly Craighead, President & CEO of CLIA - one of the travel industry’s most important associations representing all things cruises! Before running CLIA, Kelly was the senior government representative for all travel and tourism matters at the Department of Commerce. So if you’re interested in travel trends and what’s new in the cruise industry, you’re in for a treat! Kelly and I chat about everything from how millennials are the fastest growing generation for cruise travel, to sustainability on the oceans, to fabulous new destinations you can reach by ship.
2024-09-04
46 min
Localization Fireside Chat
Episode #79 Peter Madahian, CLIA President and EXACTA GM, on AI and the Future of Interpretation
In this episode of the Localization Fireside Chat, I had the privilege of sitting down with Peter Madahian, the newly elected President of the Canadian Language Industry Association (CLIA) and General Manager of EXACTA Interpreting. Peter shares his fascinating journey from a young immigrant interpreting for his family to leading one of Canada’s top interpreting firms. We discuss the evolution of the language industry, the challenges and opportunities presented by AI, and the importance of professionalizing interpreters. Peter also highlights his vision for CLIA’s future and the role technology will play in shaping language services. If you’re int...
2024-08-26
45 min
CLIA Cruise Podcast
Episode 125 - Andy Harmer Talks With Bernie Carter From Atlas Voyages
Andy Harmer talks to industry veteran Bernie Carter about expedition cruising and the real buzz it’s experiencing as well as sharing what took him to his role at Atlas Voyages. Bernie shares a huge excitement at being involved in creating a unique experience for guests and how the importance of being able to educate travel partners via events from CLIA as well as a plethora of resources and contacts for agents to utilise.
2024-06-24
16 min
Travel Market Life
Cruise Insights - Trends and Sector developments with CLIA MD Andy Harmer
We explore the trends and insights of the cruise sector from 2023 with Andy Harmer, Managing Director CLIA UK & Ireland following release of the latest research.Upshot – there’s a lot of ships with cabins to fill! And cruising numbers for 2023 are upIn the latest research from The Cruise Lines International Association (CLIA), travelers from the UK and Ireland embarked on 2.3 million cruise vacations, exceeding the previous record:The total number of cruises taken rose from 1.7 million in 2022.The Mediterranean remained the top choice for UK and Ireland cruise-goers, with 35% traveling there, followed by 29% to No...
2024-05-30
22 min
CLIA River View Podcast
In conversation With Lewis Quigley, Sales Manager at Scenic & Emerald Cruises
During CLIA's Showcase event in Porto CLIA's Andy Harmer talks with Lewis Quigley from Emerald & Scenic. Lewis took some time to talk with about his role, what separates the two brands of Scenic & Emerald Cruise plus his passion for working with agents and how important CLIA events for educating agents and allowing them to see the product for themselves.
2024-05-05
11 min
CLIA River View Podcast
In Conversation With Phil Shipman From Avalon Waterways
Andy Harmer Managing Director at CLIA UK & Ireland talks to Avalon Waterways UK Sales Director Phil Shipman. Phil joined the cruise industry eight months ago, bringing decades of experience in the travel industry and tells Andy what it’s been like getting to know Avalon Waterways and learning about what river cruising has to offer. Having attended his first river conference earlier this year Phil also tells us why he found it such a useful event for the industry and also what sets Avalon Waterways apart and variations amongst the fleet. We also have an Avalon ship tour on cruising.or...
2024-05-05
19 min
CLIA Cruise Podcast
Episode 124 - Andy Harmer Talks With Tom Mahoney From Cunard
Andy (CLIA UK MD) and Tom Mahoney (Cunard Director, UK Sales) sit down in the Queens Room aboard the newly launched Queen Anne to talk new spaces, wellness, shows, dining options and the importance of Cunard’s relationship with the travel trade. Tom talks about how the Queen Anne launching has attracted lots of loyal Cunard Royalists as well as many New to Cruise passengers. Also hear what the plans are for Queen Anne going forward, Andy does his best to get some secrets about what’s happening at the Christening ceremony.
2024-05-05
15 min
CLIA Cruise Podcast
Episode 123 - Andy Harmer Talks With Rob Scott From P&O Cruises
CLIA MD for UK & Ireland Andy Harmer sat down with Rob Scott Vice President for Sales and Marketing & Brand for P&O Cruises to discuss how as a brand they have evolved and putting the holiday maker at the center of their strategy. Rob also shares exciting details about existing and upcoming partnerships including Gary Barlow, Wallace, and Gromit. 2024 and beyond looks to be a hugely exciting time for agents looking to learn more about P&O cruises as well as how agents can get on board ships to see the amazing ships for themselves.
2024-04-16
16 min
CLIA Cruise Podcast
Episode 121 - Andy Harmer Talks With Janet Parton From Celestyal Cruises
CLIA favourite Janet Parton joins Andy Harmer to talk about her new role of VP Business Development UK, Europe & Australiaat Celestyal Cruise as she makes her switch from River Cruise back to the Ocean Cruises sector. After recent announcments from Celestyal Cruises in terms of fleet updates and also new exciting destinations as well as switching to an all year round cruising company.
2024-01-19
13 min
CLIA Cruise Podcast
The Cruise Lines Family Tree (Bonus Content)
Learn more about the range of CLIA Member Cruise Lines available to UK & Ireland customers as Adele Foster talks with Andy Harmer.
2023-12-06
04 min
CLIA River View Podcast
In conversation With Patrick Ell, Head of Marketing & Digital at Viva Cruises
Andy Harmer talks with Patrick Ell (Head of Marketing & Digital) at Viva Cruises who recently joined as CLIA's newest River Cruise Operator. Patrick goes in depth to explain what sets Viva Cruises apart and tells us about their impressive growth since launch and some of the trends they are seeing in the market and what's coming next.
2023-09-08
16 min
Talking Travel
S1 E6: How CLIA Australasia is addressing the travel industry's skills shortage.
Staff shortages have been a chronic problem across the travel industry ever since Australia’s border reopened, with the sector as a whole struggling to keep up with incredible demand. Advisors are swamped, working nights, weekends and holidays just to keep up as recruiters are in overdrive trying to find qualified candidates for a plethora of roles. Industry associations are investing in future crops of young, hungry travel professionals who are completing certificates and traineeships to launch their travel careers. One of these is CLIA Australasia, which is nurturing the forthcoming stars of cruising through...
2023-06-14
28 min
CLIA Cruise Podcast
Marie-Caroline Laurent, Director General, CLIA Europe recorded live at the CLIA Forum 2022
In the second of four live recordings from the CLIA Forum 2022 to feature on the CLIA Cruise Podcast we hear from CLIA Europe Director General, Marie-Caroline Laurent, who shared industry updates and how CLIA has been working across the industry in partnership with cruise lines, ports and other travel partners.
2023-02-07
27 min
CLIA Cruise Podcast
Diversity & Inclusion Panel recorded live at the CLIA Forum 2022
In the first of four live recordings to feature on the CLIA Cruise Podcast we hear the insights and views from an inspiring line-up of cruise leaders recorded during the CLIA Forum 222 panel discussion on diversity and inclusion. The panel contained Edwina Lonsdale, owner of Mundy Cruising, Jo Rzymowska, Celebrity Cruises’ EMEA vice-president, Ryan Uhl, chief strategy officer at Mail Metro Media, Shane Lewis-Riley, Virgin Voyages’ vice-president of international sales and was moderated by Lucy Huxley, Editor-in-chief of the Travel Weekly Group.
2023-01-06
18 min
CLIA Cruise Podcast
Episode 109 - Onboard SH Vega with Swan Hellenic
Craig Forsyth from CLIA joined the christening sailing of Swan Hellenic's brand new ship SH Vega. While onboard he caught up with Mario Bounas their Vice President Global Marketing to hear how agents can best sell their product, the growth of the market, why they've chosen to describe themselves as boutique and also what the experience is like across their fleet.
2022-07-28
16 min
No Tourists Allowed - An Insider's Guide to Travel
How To Navigate The Airline Chaos, plus Dozens of New Cruise Ships with CLIA’s Charles Sylvia
Thousand of flights delayed or canceled, fares have risen at a record pace, long lines snarl up airports! Why? How long will this go on? In this episode, experts talk about how to avoid the frustration and still find the deals for Summer travel. Also, special guest Charles Sylvia joins us for the insider’s news on cruising and the launches of dozens of new cruise ships. Charles is the Vice President of Industry and Trade Relations with Cruise Lines International Association (CLIA). Charles has had a decades-long career in cruise sales and marketing as a front-line travel agent at...
2022-06-23
59 min
CLIA Cruise Podcast
In conversation with the Balearics Tourism Director and the Director General of CLIA Europe
Andy Harmer caught up with our next two guests at Seatrade. Rosana Morillo discusses the importance of cruise tourism as part of the overall tourism strategy of the Balearic Islands. In her interview, Marie-Caroline Laurent gives an overview of CLIA's role in Europe and the importance of driving forward the sustainability agenda in the cruise industry.
2022-05-26
27 min
Travel Agent Chatter | Friday 15
Hosts For LGBTQ+, Sole Proprietor To LLC, IATAN Or CLIA For Group Cruise, Cruise Group Tip
This episone first aired on May 6, 2022.Welcome to Friday 15! Today Steph chats with Lori Speere, Owner and CEO, from Levarté Travel about hosts for LGBTQ+ niche, going from sole proprietor to LLC, IATAN or CLIA to book group cruise, and tips for booking cruise groups. 00:00 | Welcome to Friday 15!02:15 | Which hosts are good for an LGBTQ+ travel niche?06:25 | How do I transition from a sole proprietor to an LLC business model?12:55 | Should I use CLIA or IATAN to book a group cruise? Here's a list of helpful resources f...
2022-05-06
19 min
CLIA Cruise Podcast
In Conversation With Kelly Craighead, President & CEO, CLIA (Part One) Live From Seatrade Global
As the international cruise community came together at Seatrade in Miami after two years, we're bringing you a series of interviews with cruise industry leaders where they share valuable insights into their cruise priorities now and for the future, as well as major industry announcements. CLIA's Andy Harmer, Managing Director, CLIA UK & Ireland is joined by Heather Wyatt, Strategic Communications, to host this special series of CLIA podcasts.
2022-05-02
17 min
Answers from the Lab
CLIA-Licensed Laboratories: Dr. Bill Morice
William Morice II, M.D., Ph.D., chair of the Department of Laboratory Medicine and Pathology at Mayo Clinic and president of Mayo Clinic Laboratories, joins the "Answers From the Lab" podcast for his weekly leadership update with Bobbi Pritt, M.D. In this episode, Dr. Morice and Dr. Pritt explain what it means for a clinical laboratory to be licensed by CLIA (Clinical Laboratory Improvement Amendments), and discuss the important role of the lab director in a CLIA laboratory.
2022-04-14
14 min
CLIA Cruise Podcast
Episode 108 - Chris Austin (Chief Sales Officer) Explora Journeys
Fresh off the stage at our CLIA Luxury Residential event, Andy Harmer sat down to talk with Chris Austin (Chief Sales Officer) for Explora Journeys. As the excitement around Explora Journeys joining the luxury cruise market builds this is a podcast you really don't want to miss.
2022-03-17
22 min
CLIA River View Podcast
Highlighting River Cruising As Part Of The Luxury Sector
Andy Harmer talks with Janet Parton, Sales & Marketing Director for Avalon Waterways live from our CLIA Luxury Residential Event and how river should be considered as part of luxury and how cruise lines across the industry offer many luxury experiences.
2022-03-17
13 min
CLIA River View Podcast
Looking ahead to River Cruising in Summer 2022
Andy Harmer talks with travel and cruise writer Jane Archer plus River Cruise Working Group Chair Jamie Loizou who is also the Managing Director at AmaWaterways River Cruises. As well as looking ahead to this summer hear why they are both excitedly awaiting the 2022 CLIA River View conference taking place in Budapest this March.
2022-01-25
30 min
Travel Agent Chatter | Friday 15
Travel Agency Contracts, 7-Day Setup Program, CLIA vs IATA
Welcome to Friday 15! Today Maureen chats about travel agency contracts, our 7-day setup program, and a CLIA number vs IATA.Here's a list of helpful resources for today’s episode:https://hostagencyreviews.com/blog/tips-for-choosing-travel-agency-nameshttps://hostagencyreviews.com/blog/host-agency-not-paying-commissionshttps://hostagencyreviews.com/blog/independent-travel-agent-contractshttps://hostagencyreviews.com/7-day-set-uphttps://hostagencyreviews.com/blog/tips-on-how-to-find-the-best-travel-host-agencyhttps://cruising.org/https://hostagencyreviews.com/blog/what-is-a-clia-numberWe do this every week! If you have travel industry questions, HAR likely has an answer :) Submit your burning question here Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT fo...
2022-01-21
13 min
Legal 123s with ByrdAdatto
From NFL to CLIA with Keith Gray
CEO of Parameno Health and former NFL athlete, Keith Gray joins us to share his expertise on running a compliant medical laboratory. Tune in as we dive into CLIA, EKRA, genetic laboratory testing, and key operational processes to ensure your business remains compliant. Visit our website www.byrdadatto.com to learn more and to subscribe to the ByrdAdatto newsletter. Follow us on social media to stay up-to-date on the ByrdAdatto family. Finally, subscribe to our YouTube channel for short videos on breaking developments and interesting business and health care compliance topics.Visit https://byrdadatto.com/podcast...
2021-11-17
32 min
Seu Podcast de Turismo
Clia Brasil analisa retomada do setor marítimo
Com o retorno dos cruzeiros à costa brasileira após um decreto dos ministérios da Saúde, Justiça, Infraestrutura, Turismo e Casa Civil, o setor encontra-se em um momento de felicidade e também inovação, já que para receber novamente os viajantes com chave de ouro é preciso apostar em grandes atrativos. E para sabermos sobre as novidades dessa indústria, conversamos com Marco Ferraz, presidente da Clia Brasil (Associação Brasileira de Cruzeiros Marítimos). Sendo uma entidade global com sede em Washington (EUA) e com 14 escritórios espalhados por todo mundo, a Clia trabalha em conjunto com mais de 10 mil...
2021-11-16
32 min
CLIA Cruise Podcast
Episode 104 - Bud Darr (MSC), Olly Smith (TV Personality) & Jo Rzymowska (Celebrity Cruises
Andy Harmer (CLIA) talks with Bud Darr from MSC Cruises about protocols, cruise experience changes, and the next steps, Olly Smith TV personality, Wine Expert & Food hero (P&O cruises), and Jo Rzymowska (Celebrity Cruises) talks more about their edge class ships.
2021-05-07
43 min
CLIA Cruise Podcast
Episode 103 - Brian Salerno, Edwina Lonsdale & Tarn Pilkington
Andy Harmer (CLIA) talks with Edwina Lonsdale (Mundy Cruising) to talk about the positive signs for the restarting of cruises. Brian Salerno (CLIA) shares how CLIA has participated in health protocols, onboard experiences, and what's next for the industry. Also, Tarn Pilkington (Aurora Expeditions) joins us all the way from New Zealand to take us through his career and some of the highlights available to guests during their cruises.
2021-03-29
43 min
CLIA River View Podcast
Sharing North America River Cruise destinations tips & 2021 launch plans from TUI River Cruises
This month Andy Harmer (CLIA) talks to Susan Shultz (American Cruise Lines), Charles Sylvia (VP Trade Relations & Membership (CLIA North America) about the exciting draw for guests on the Mississippi plus other great North America River destinations. Also, Managing Director, Chris Hackney (TUI River Cruise) shares exciting updates as they prepare for their launch into the market in 2021.
2021-03-25
32 min
NP Business Matters Podcast
Episode #023 CLIA Waivers & Your Practice
A CLIA (Clinical Laboratory Improvement Amendments) Waiver simply allows you to do point of care (POC) testing in your practice. That POC testing must be done with tests that have received the designation of being CLIA Waived.A CLIA Waiver has nothing to do with drawing blood or collecting specimens to send to the lab. It has nothing to do with administering vaccines, medication or other procedures in your office.Listen in as I talk about:Which test are CLIA WaivedHow to obtain a CLIA WaiverLooking up CPT codes for waived testsFinding reimbursement on t...
2021-02-21
16 min
CLIA Cruise Podcast
Episode 102 - Luke Smith, Claire Stirrup & Geoff Ridgeon (TEWG)
We hear from three representatives from the CLIA UK & Ireland Trade engagement working group. Luke Smith (Carnival Cruise Line), Claire Stirrup (Celebrity Cruises) and Geoff Ridgeon (Fred. Olsen Cruise Lines).They share the importance of travel agents for the Cruise industry how cruise lines are working to provide them with the tools they need as experts as the voice to consumers looking for guidance as we head to a return for cruise.
2021-02-17
27 min
CLIA Cruise Podcast
Episode 101 - CLIA UK Trade Engagement Working Group (TEWG)
On our first CLIA Cruise Podcast Andy is joined by our UK Trade Janet Parton (Avalon Waterways), Iain Powell (Saga Cruises), Shane Riley (Virgin Voyages), Steve Williams (MSC Cruises).
2021-01-22
30 min
CLIA River View Podcast
River View Podcast - Intro
River View Podcast - Intro by CLIA
2021-01-13
01 min
CLIA Cruise Podcast
Episode 97 - A Focus On Luxury Cruise
CLIA's Andy Harmer talks Luxury Cruise with Travel Weekly’s Hollie-Rae Brader, Panache Cruises’ James Cole, and Seabourn’s Lynn Narraway in this weeks CLIA Cruise Podcast.
2020-09-22
29 min
CLIA Cruise Podcast
Episode 96 – Angie (Head of Cruise, Liverpool), Gary (Cruise Trade News), Giles (Avalon Waterways)
We have assembled a great line up of Cruise Veterans and cruise experts as Andy Harmer hears from Angie Redhead (Head of Cruise Liverpool), Gary Peters (Editor - Cruise Trade News), and Giles Hawke (Managing Director Avalon Waterways). Listen to find out what they see for the future of cruise and also their updates on the current situation.
2020-08-28
29 min
CLIA Cruise Podcast
Episode 95 - Peter Shanks (Silversea), Edwina Lonsdale (Mundy Cruising) & Sara Macfield (Journalist)
CLIA's Andy Harmer talks to well-known figures in the Cruise industry hearing from Peter Shanks (Silversea), Edwina Lonsdale (Mundy Cruising) plus journalist Sara Macefield.
2020-07-29
26 min
Travel Daily - News on the Fly
Episode 17: JobKeeper extension, Qantas 747 farewell, CMV collapse & CLIA update
Well it’s been another week of ups and downs in the travel industry. We’ve seen an extension of the JobKeeper program, the final flight of Qantas’ Queen of the Skies and the sad closure of CMV Cruises. Plus in other cruise news we’ve had an update from CLIA about new health measures, along with a further extension of the cruising pause. Listen now for your weekly run through of all the latest travel industry news. This week’s episode of News on the Fly is brought to you by Travel Daily cocktails! We’re discovering the world with a cockta...
2020-07-23
10 min
CLIA Cruise Podcast
Episode 94 - Randy Durband Chief Executive Officer(GSTC)
Andy Harmer talks to Randy Durband Chief Executive Officer from the Global Sustainable Tourism Council. He shares an overview of what the GSTC does and how they work with the private and public sectors.
2020-07-20
10 min
CLIA Cruise Podcast
Episode 93 - CLIA Luxury Cruise Highlights
CLIA's Andy Harmer and Travel Weekly's Lucy Huxley talk through some of the best bits from this month's Luxury Cruise Webcast. We hear from a CLIA Headline Speaker favourite, a trio of experts on our Luxury Cruise Panel and much more. Watch the full webcasts over on our Facebook Page www.facebook.com/CLIAEurope/
2020-06-18
43 min
The Big Cruise Podcast
#09 – Cruise News, CLIA & Life at sea
Did you know / Maritime HistoryCelebrity Cruises celebrates 30 years at sea but what does the X stand for on the funnel. Check our facebook page for the video. Cruise News:P&O UK’s Iona heads to Rotterdam for drydock inspection and sea trialsPORT OF SEATTLE launches a playlist on SpotifyPONANT ready and waiting to return to AustraliaAPT Launches 2021 Kimberley at 2020 pricesLE BOAT opens its first marina/base in Germany, with other European bases to follow soonRCI Group utilises 9 ships to return tens of thousands of guests back home.Hashtags to use if you support cruising: #WeWi...
2020-05-30
52 min
CLIA Cruise Podcast
Episode 92 - CLIA Expedition Cruise Highlights
CLIA's Andy Harmer and Travel Weekly's Lucy Huxley talk through some of the best bits from this month's Expedition Cruise Webcast. We heard from a Captain live at sea, one of our most popular expedition cruise speakers plus other expedition cruise and destination experts. Watch the full webcasts over on our Facebook Page https://www.facebook.com/CLIAEurope/
2020-05-22
06 min
CLIA Cruise Podcast
Episode 91 - APT's Jess Shelton - Agar And Liverpool City Council's Angie Redhead
Joining Andy Harmer via weblink this week, APT River Cruises' Jess Shelton-Agar discusses the impacts on the river sector, while Angie Redhead from Liverpool City Council sits down with Andy to talk about the ever-changing cruising landscape. You can hear more of Jess in our first-ever River Cruise Webcast - our virtual conference available now on Facebook and Youtube: https://youtu.be/8EHJPgF-5Js
2020-04-27
18 min
CLIA Cruise Podcast
Episode 90 - Avalon Waterways' Giles Hawke & AmaWaterways' Jamie Loizou
This week we focus on the river cruise sector as Andy is joined via video link with Avalon Waterways' Giles Hawke, followed by AmaWaterways' Jamie Loizou to discuss how the industry is continuing to evolve and adapt to challenges, and how they are maintaining communication with travel agents.
2020-04-10
13 min
CLIA Cruise Podcast
Episode 89 - UPDATES: AmaWaterways, MSC Cruises, Uniworld River Cruises
AmaWaterways' Marnie Tarsinos, MSC's Steve Williams and Uniworld's Angela Sloan update us on how they've been adapting to the major changes seen throughout the industry in both the ocean and river sectors.
2020-04-03
13 min
CLIA Cruise Podcast
Episode 88 - UPDATES: APT, Avalon, Carnival and Silversea
APT's Jess Shelton-Agar, Avalon Waterways' Janet Parton, Carnival Cruise Line's Luke Smith and Silversea's Connie Georgiou update us on how they've adapted to ensure they remain connected to agents during the lockdown.
2020-03-27
12 min
CLIA Cruise Podcast
Episode 87 - Coronavirus Update
Andy Harmer sits down with Toby Cruse to explain how the cruise industry is responding to the ongoing COVID-19 Coronavirus outbreak, and answer some of the frequently asked questions of agents.
2020-03-20
05 min
CLIA Cruise Podcast
Episode 86 - Patrick Aryee
This week we travelled up to Manchester for the Adventure and Expedition Forum, where Toby sat down with guest speaker, presenter and wildlife photographer Patrick Aryee, to talk about his life, working with travel agents as well as his experiences with TV Legend David Attenborough.
2020-03-10
12 min
CLIA Cruise Podcast
CLIA Cruise Q&A on Coronavirus
Our recent Facebook LIVE with Andy Harmer and CLIA Vice President, Maritime Policy, Donnie Brown as we took your questions on the Coronavirus (COVID-19). For our latest statements go to https://bit.ly/2PQJTpm.
2020-03-06
15 min
CLIA Cruise Podcast
Episode 85 - Fred Olsen Cruise Line's Geoff Ridgeon
This week we travelled to the Fred Olsen Cruise Lines office in Ipswich to sit down with head of sales Geoff Ridgeon, talking about the cruise line, the industry and what to expect throughout 2020.
2020-03-03
17 min
CLIA Cruise Podcast
Episode 84 - SCARLET LADY SPECIAL
Virgin Voyages' Shane Riley invited us onboard the brand new Scarlet Lady to talk through many of the exciting features to expect as she makes her debut.
2020-02-25
10 min
CLIA Cruise Podcast
Episode 83 - P&O Cruises' Alex Delamere-White
With Iona's debut on the horizon, Andy Harmer sat down with P&O Cruises Vice President of Sales and Marketing Alex Delamere-White to talk about what's next for the cruise line and how they're making waves in the industry.
2020-02-18
15 min
CLIA Cruise Podcast
Episode 82 - Emerald Cruises' David Winterton
Andy Harmer sat down with David Winterton, Director of Marketing and Global Brand for the newly-formed Emerald Cruises, which joins together the Emerald Waterways brand with the new Emerald Yacht Cruises. The two discuss the differences between Scenic and Emerald cruise experiences and how the new Scenic Eclipse compares with the upcoming super-yacht, Emerald Azzurra.
2020-02-11
24 min
CLIA Cruise Podcast
Episode 81 - Bernie Carter, Lynn Narraway, Chris Hackney, Jo Rzymowska
This week we're heading back to our Cruise Forum in December, where Lucy Huxley joined a panel of members of the CLIA Executive Committee to reflect over 2019 and discuss what to expect from 2020 and beyond.
2020-02-04
28 min
CLIA Cruise Podcast
IMO 2020 and Beyond (Media Call)
Learn how the Cruise industry successfully transitioned its fleet to meet the new requirements, and importantly, how our community is looking beyond 2020—as demonstrated, in part, by our participation in the R&D fund proposal.
2020-01-29
43 min
CLIA Cruise Podcast
Episode 80 - The Four J's
AmaWaterways' Jamie Loizou, APT's Jess Shelton-Agar, Avalon Waterway's Janet Parton and CroisiEurope's John Fair - known collectively as The Four J's - joined Andy Harmer and Lucy Huxley in Amsterdam to talk about the difference between selling river and ocean cruises, and how travel agents can take advantage of river cruising to turn their FRIPOT into PROFIT...
2020-01-28
13 min
CLIA Cruise Podcast
Episode 79 - Antonio Paradiso Returns
MSC Managing Director UK & Ireland Antonio Paradiso returns to break down some of the biggest MSC news, from its new luxury brand to becoming carbon neutral and utilising wind power in cruise ships.
2020-01-20
19 min
CLIA Cruise Podcast
Episode 78 - Hebridean Princess' David Indge
Charlotte Humphrey headed to the Scottish coast aboard Hebridean Island Cruises' Hebridean Princess to talk to chief purser David Indge about what makes the Hebrides such an attractive, unique, and exclusive cruise destination.
2020-01-14
08 min
CLIA Cruise Podcast
Episode 77 - Miles Morgan Travel
Fresh from climbing Mount Kilimanjaro, Andy Harmer talks to fellow mountaineer Miles Morgan, Managing Director of Miles Morgan Travel, discussing how the travel industry has grown over the last 30 years, and why he still has faith in high street travel agencies.
2020-01-07
21 min
CLIA Cruise Podcast
Episode 76 - Oceania Cruises' Bernie Carter
Coming live from our end of year #CruiseForum19, Toby sat down with Oceania Cruises' Bernie Carter to talk about the future of the cruise industry, as well as our #CycleToTheBall
2019-12-22
10 min
CLIA Cruise Podcast
Episode 75 - Scenic Group MD Colin Downing
From the brand new Scenic Eclipse to the difference between Scenic & Emerald Waterways' river offerings, Andy heads to Manchester to sit down with Scenic Group MD UK Colin Downing.
2019-12-10
18 min
CLIA Cruise Podcast
Episode 74 - Onboard MSC Grandiosa with Antonio Paradiso
Charlotte hopped aboard the sixth-largest cruise ship in the world, the brand new MSC Grandiosa, to talk to Managing Director Antonio Paradiso about what makes the first-ever Meraviglia Plus-class ship so special.
2019-12-03
09 min
HistoTalks: NSH Podcasts
NSH Advocacy: Recognition Under CLIA
In this episode of HistoTalks, NSH members, Clare Thornton, HTL(ASCP), QIHC(ASCP) and Luis Chiriboga, PhD, HT(ASCP), QIHC(ASCP) discuss their role as representatives for NSH at the meetings of the CLIA Committee. They share why NSH has been working for the past few years to achieve recognition for histology under CLIA and how lack of recognition is contributing to workforce shortages felt in the histology field.
2019-11-26
00 min
CLIA Cruise Podcast
Episode 73 - Wildlife TV Presenter Patrick Aryee, Trainer Debbee Dale And G Adventures Brian Young
https://justgiving.com/crowdfunding/andyandlucy Andy Harmer and Lucy Huxley prepare for their ascent of Kilimanjaro and are joined by Brian Young from G Adventures later in this week's episode, but first you join us live from our first-ever Ireland Cruise Conference as Andy sits down with keynote speakers; trainer and coach Debbee Dale, and Wildlife TV presenter Patrick Aryee.
2019-11-26
20 min
CLIA Cruise Podcast
Episode 72 - Norwegian Cruise Line's Eamonn Ferrin
Ahead of her naming ceremony in Miami this week, Andy hopped aboard Norwegian Encore sat down with Norwegian Cruise Line Managing Director Eamonn Ferrin to discuss the brand new ship, the future of the fleet, and the cruising boom across Ireland, the UK and beyond.
2019-11-19
16 min
CLIA Cruise Podcast
Episode 71 - River Cruise Conference: Uniworld MD Chris Townson
Live from the conference floor at CLIA River Cruise Conference 2019 in Amsterdam, Andy Harmer and Travel Weekly's Lucy Huxley sit down with Uniworld MD Chris Townson to talk about how the industry has changed, and the cruise line's new focus on Super Ships.
2019-11-12
11 min
CLIA Cruise Podcast
Episode 70 - Cruise 360 Malta: Azamara's Richard Twynam
Our final day at #Cruise360Malta began as we hopped aboard Azamara Pursuit. Greeted by the team, Toby sat down with UK & Ireland Managing Director, Richard Twynam, to discuss the brand, the decision to move away from 'Club Cruises', and the increased focus on destination immersion.
2019-11-05
09 min
CLIA Cruise Podcast
Episode 69 - Cruise 360 Malta: Holland America Line's Lynn Narraway & Wendy Lahmich
Coming to you live from Malta, some of our travel agents got a chance to hop aboard Holland America Line Koningsdam, where Andy Harmer sat down with Managing Director Lynn Narraways and Head of Sales Wendy Lahmich to discuss Malta, the event and the future of Holland America Line.
2019-10-29
13 min
CLIA Cruise Podcast
Episode 68 - EVP Rai Caluori Aboard Sky Princess & Cruise Adviser's Sam Ballard And Anthony Pearce
Coming to you live from aboard Princess Cruises' brand new Sky Princess, Charlotte Humphrey sits down with Princess Cruises EVP Rai Caluori to discuss what innovations to expect on the new vessel. Later, Toby Cruse sits down with Cruise Adviser's Sam Ballard and Anthony Pearce as they prepare to host their first adventure and expedition cruise event...
2019-10-22
13 min
CLIA Cruise Podcast
Episode 67 - Azamara CEO Larry Pimentel Talks At CLIA Conference 2019
This week we head back to CLIA Conference 2019 to listen to the full speech of one of our fantastic, inspirational speakers, Azamara CEO Larry Pimentel, who takes us on a journey from his impoverished upbringing to looking forward to the Next Generation of cruisers.
2019-10-15
32 min
CLIA Cruise Podcast
Episode 63 - Princess Cruises' Tony Roberts
CLIA's Charlotte Humphrey joined Princess Cruises' Tony Roberts in Italy, hopping aboard the upcoming Sky Princess to talk about next generation technology and the future of Princess...
2019-09-17
06 min
CLIA Cruise Podcast
Episode 61 - Gary Bembridge published travel writer, blogger, podcaster and vlogger returns!
Back by popular demand, travel expert and cruise YouTuber Gary Bembridge returns to CLIA HQ to talk about how you can focus on your mind, body and soul, improving your wellness on your next cruise holiday...
2019-09-03
28 min
CLIA Cruise Podcast
Episode 56 - Shane Riley
Virgin Voyages Shane Riley talks to CLIA's Andy Harmer on what's happening at Virgin Voyages. Plus find out what agents and passengers can look forward to from this "Rebellious Luxe" Cruise line.
2019-08-07
32 min
CLIA Cruise Podcast
Episode 55 - Tom McAlpin
Speaking at the CLIA Cruise Conference 2019, just before Sir Richard Branson's surprise entrance, Virgin Voyages CEO Tom McAlpin sat down with Lucy Huxley to talk about how the cruise line wants to break the mould...
2019-07-30
17 min
CLIA Cruise Podcast
Episode 54 - Luke Smith
In our first ever CLIA Live learning session - our Facebook Livestream Q&A - this week, talking all things Carnival, from the upcoming Carnival Mardis Gras to Carnival Radiance, is head of international sales for Carnival Cruise Line, Luke Smith.
2019-07-23
26 min
CLIA Cruise Podcast
Episode 51 - Ellen Bettridge
Andy heads to the beautiful French city of Bordeaux to talk to Uniworld President & CEO, Ellen Bettridge aboard the newly-relaunched SS Bon Voyage. Later, Peter Kollar returns to give us the latest from CLIA Australasia.
2019-07-02
17 min
CLIA Cruise Podcast
Episode 50 - Ben Bouldin
Andy Harmer hops aboard Royal Caribbean's brand new ship, Spectrum of the Seas, and is joined by Director of Sales, Ben Bouldin. Later, Peter Kollar gives us an update from CLIA Australasia
2019-06-26
08 min
CLIA Cruise Podcast
Episode 49 - Ellen Bettridge and Felicity Aston
Ahead of their appearances at CLIA Conference 2019, Toby sat down with two guest speakers to discuss the #NextGeneration of cruising; President and CEO of Uniworld, Ellen Bettridge, and Polar explorer Felicity Aston
2019-06-19
17 min
CLIA Cruise Podcast
Episode 44 - Sir Richard Branson And Tom McAlpin
Here's the updated audio as Virgin's Sir Richard Branson surprises the guests of CLIA Conference 2019 to talk all things #NextGeneration with Virgin Voyages CEO Tom McAlpin and Travel Weekly's Lucy Huxley.
2019-05-20
21 min
CLIA Cruise Podcast
Episode 39 - Ben Bouldin, Tony Roberts, Rachel Poultney And Rebecca Kelly
Andy discusses Ireland with Princess Cruises' Rebecca Kelly, Rachel Poultney and CLIA Chair Tony Roberts. Andy also sits down with Royal Caribbean's Ben Bouldin to talk about how the company has changed in the last five years, and what's next for the cruise line.
2019-04-09
19 min
CLIA Cruise Podcast
Episode 36 - CroisiEurope MS Amália Rodrigues
Toby is on the Douro in Portugal for the launch of the brand new CroisiEurope ship, MS Amália Rodrigues, where he speaks with Michel Grimm, and we hear the welcome speech by Lucas Schmitter, the grandson of the original founder and CEO of CroisiEurope. Later, CLIA Australasia's Peter Kollar returns to give us his update down under.
2019-03-19
15 min
CLIA Cruise Podcast
Episode 26 - Rosemary Shrager and Ching-He Huang
Talking live from the CLIA Winter Ball, Toby talks with food writer and celebrity chef Ching-He Huang about her experiences with cruise cuisine. Later, Rosemary Shrager takes centre stage to challenge Princess Cruises' Tony Roberts to a game of Table Tennis...
2019-01-08
22 min
CLIA Cruise Podcast
Episode 20 - Paris Special
Coming live from the CLIA Paris 2018 River Cruise Conference, Toby buzzes around the conference hall talking with guest speakers and specialists Albert Aird and Mail on Sunday's Sarah Hartley, as well as a chat with the dynamic duo themselves - Andy Harmer and Travel Weekly's Lucy Huxley.
2018-11-13
21 min
CLIA Cruise Podcast
Episode 13 - Walter Littlejohn, Cruising with Ben and David
Crystal River Cruises' VP and Managing Director speaks with Toby Cruse about what to expect from Crystal and the river sector whilst Andy Harmer sits down with Ben and David from Cruising with Ben and David and Honest Cruising to discuss the appeal of Themed Cruises. Later, we have the latest update from CLIA Australasia's Peter Kollar.
2018-09-25
18 min
CLIA Cruise Podcast
Episode 12 - Jo Rzymowska, Marcus Adams
It's Learning and Enrichment week as part of our #ChooseCruise celebrations, and we spoke with cruise blogger and travel expert Marcus Adams about how you can explore and learn aboard a cruise ship. Celebrity Cruises' Jo Rzymowska also makes a return to talk more about the upcoming Celebrity Edge and the future of the cruise line, and we get the latest from CLIA Australasia's Peter Kollar.
2018-09-19
22 min
CLIA Cruise Podcast
Episode 09 - Edwina Lonsdale
Beginning with some exciting news from Andy Harmer, we sit down with Mundy Cruising's Edwina Lonsdale to discuss how the industry has changed since the 70s. Later, an update from CLIA Australasia's Peter Kollar.
2018-08-27
18 min
CLIA Cruise Podcast
Episode 08 - Lucy Huxley and Jo Rzymowska
Following the announcement of the ships being showcased at the upcoming CLIA Conference 2019, Andy chats with Celebrity Cruises' Jo Rzymowska, VP & MD for UK & Ireland, Asia and the Pacific, before talking with partner in crime Lucy Huxley as she prepares to become a cruise godmother.
2018-08-21
19 min
CLIA Cruise Podcast
Episode 06 - Cindy D'Aoust, Carly Perkins, Erin Johnson and Honest Cruising
President and CEO of CLIA, Cindy D'Aoust sits down with Andy Harmer this week to reflect on the cruise industry, before we talk about what to expect from Málaga with Seabourn's Carly Perkins and Silversea's Erin Johnson. Rounding off this week, the guys behind Honest Cruising chat about why they choose to cruise.
2018-08-04
24 min
CLIA Cruise Podcast
Episode 05 - Virgin Voyages, Lisa McAuley and Gary Bembridge
Andy Harmer joins us this week from Genoa, where Virgin Voyages has revealed the name of its upcoming ship, the Scarlet Lady. Also coming up this week, Andy speaks with Lisa McAuley, we sit down with cruise blogger Gary Bembridge before the latest update from CLIA Australasia's Peter Kollar.
2018-07-27
18 min
CLIA Cruise Podcast
Episode 04 - Peter Giorgi and Thomas Illes
CLIA's Toby Cruse takes over this week as we travel across the industry to take a look at what to expect in the world of cruising this summer. Meanwhile, Andy Harmer & Lucy Huxley talk to Celebrity Cruises' Peter Giorgi about technology, tourism and Celebrity Edge, and journalist Jeremy Skidmore sits down with specialist Thomas Illes to discuss sustainability and the growing popularity of cruise holidays.
2018-07-21
33 min
CLIA Cruise Podcast
Episode 03 - Tony Roberts and Sara Macefield
CLIA UK & Ireland's Andy Harmer is back with another CLIA Cruise Podcast! Attending Travel Weekly's Agent Achievement Awards, Andy spoke to some of the nominees, before sitting down with CLIA Chair and Princess Cruises VP Tony Roberts and cruise journalist Sara Macefield. But first, an Asia and Australasia update from CLIA's Peter Kollar.
2018-07-14
28 min
CLIA Cruise Podcast
Episode 02 - Jay Schneider and Patty Denny
CLIA's Andy Harmer took a trip to Miami to visit the Innovation Lab at PortMiami with Travel Weekly's Lucy Huxley to chat with Royal Caribbean's SVP Digital, Jay Schneider. Before that though, Andy sits down with Patty Denny from the Port of Seattle to discuss exactly what tourists have in store in the state of Washington.
2018-07-06
19 min
CLIA Cruise Podcast
Episode 01 - Lisa Lutoff-Perlo and Mato Franković
Join CLIA UK & Ireland's Andy Harmer on our maiden voyage across the airwaves alongside special guests including Celebrity Cruises’ President and CEO Lisa Lutoff-Perlo and Mayor of Dubrovnik Mato Franković, as well as industry insiders tackling tourism, sustainability, and the future of cruising.
2018-06-27
27 min
Cruise Radio
Celebrity Solstice Review, President of CLIA + Cruise News
This week, we get a review of Celebrity Solstice from listener Jim Work, talk to the President of CLIA, and get Cruise News from Cruise Guy. Thoughts or reviews? Email me: doug@cruiseradio.net Find in-depth cruise news and ship reviews at https://cruiseradio.net
2013-01-31
23 min