Shows
Be More with Tom BassettBe More Product Designer with Philip PanIn this episode of the Be More Podcast, host Tom Bassett chats with Philip Pan, Senior Product Designer at Salesforce Commerce Cloud, whose path to design began in a surprising place — the courtroom. Once a practicing attorney, Philip shares how the 2008 Financial Crisis prompted a bold career pivot toward something that brought him joy at a task level: making things. Now, with over a decade in software design and five years shaping user experiences at Salesforce, Philip reflects on how design blends creativity, empathy, and structure to build meaningful products that serve both business goals and human needs....
2025-11-0531 min
Be More with Tom BassettBe More Africa Ohana with Jennifer NdlovuIn this episode of Be More Podcast, I sit down with Jennifer Ndlovu — a passionate community leader — to explore what it means to Be More Africa Ohana. As the founder of the African Women in Salesforce community and a Trailblazer Community Leader in Zimbabwe, Jennifer shares her unique perspective on uniting, uplifting, and mentoring across the African continent and beyond. From blazing trails in tech to raising three sons and championing the boy child, she offers a deeply personal and powerful view of leadership, inclusion, and impact in the Salesforce ecosystem.Jennifer dives into how...
2025-08-1926 min
Be More with Tom BassettBe More Admin Secure with Alice JessopIn this episode of the Be More Podcast, host Tom Bassett sits down with Alice Jessop — author, canine massage therapist, and Salesforce Certified Sharing and Visibility Architect — to explore what it truly means to Be More Admin Secure. With a proven track record in designing robust security solutions for brand-new Salesforce orgs and managing the complexities of multi-org splits, Alice shares how the principle of least privilege and role-based access can transform the safety and scalability of your Salesforce environment. Whether you’re a full-time admin, a consultant wearing many hats, or simply the go-to security person on your team...
2025-08-1430 min
Be More with Tom BassettBe More Strategist with Janeen MarquardtIn this episode of the Be More Podcast, I'm joined by the Janeen Marquardt for Be More Strategist. With over 15 years of experience driving digital transformation through Salesforce, Janeen shares what it really means to be a Strategist in the ecosystem blending technical expertise, business acumen, and fearless honesty to create impactful solutions. As someone who bridges the gap between non-technical stakeholders and technical teams, Janeen unpacks how this role intersects with Admins, Consultants, Architects, and beyond, often acting as the connective tissue between vision and execution.Janeen also offers candid advice for those...
2025-07-3027 min
Be More with Tom BassettBe More Salesblazer with Piyusha PilaniaIn this episode of Be More, we sit down with Salesforce MVP, Trailblazer Community Forum Ambassador, and Salesblazer, Piyusha Pilania, to unpack what it really means to thrive in a Salesblazer role. With over a decade of Martech experience and 11X Salesforce certifications, Piyusha leads with empathy, agility, and vision—guiding Horizontal Digital’s Salesforce team while empowering trailblazers across APAC and beyond. She shares how the Salesblazer role intersects with admins, consultants, and marketers, offering powerful advice for anyone looking to step into the world of sales-driven Salesforce success.From writing Salesblazer blogs and...
2025-07-2528 min
Be More with Tom BassettBe More Mentor with Anna ShafferIn this episode of the Be More Podcast, host Tom Bassett is joined by Anna Shaffer to explore what it means to Be More Mentor. With over a decade of experience delivering impactful Salesforce solutions and leading with empathy and strategy, Anna unpacks how mentorship weaves into every role—whether you’re a product leader, admin, consultant, or developer. She shares how mentorship isn’t a job title but a mindset, embedded in everyday interactions that shape careers, confidence, and communities.Anna offers thoughtful guidance for those looking to step into mentoring, including how to lea...
2025-07-1532 min
Be More with Tom BassettBe More Chief Growth Officer (CGO) with Oleh MykytynIn this episode of Be More Podcast, I sit down with Oleh Mykytyn, Chief Growth Officer (CGO) at Redtag, to explore the role of a CGO within the Salesforce ecosystem. With over nine years of experience spanning from developer to executive leadership, Oleh shares how strategic growth, innovation, and AI-driven transformation come together in his role to unlock business value with Salesforce. As a Salesforce MVP, certified Application Architect, and Community Leader, he offers rich insights into how CGOs collaborate across roles, drive scalable solutions, and inspire teams to deliver customer success at speed....
2025-07-0827 min
Be More with Tom BassettBe More Freelancer with Bradley RiceIn this episode of the Be More Podcast, host Tom Bassett sits down with Bradley Rice to explore what it truly means to Be More Freelancer in the Salesforce ecosystem. Bradley shares his journey, the unique dynamics of working independently, and how freelancers collaborate with other roles. From breaking down misconceptions to offering practical, real-world advice for aspiring freelancers, this episode is packed with valuable insights and honest reflections.Whether you’re curious about stepping into freelancing or want to better understand how freelancers fit into the broader Salesforce, Slack, Tableau, and Mulesoft landscape, th...
2025-07-0131 min
Be More with Tom BassettBe More Stage Mom with Tristan LombardBehind every breakout presentation, there’s a Stage Mom—and in the Salesforce ecosystem, no one embodies that better than Tristan Lombard. Join us for a heartwarming, hilarious, and insight-packed conversation that lifts the curtain on what it really means to be the ultimate cheerleader, connector, and community amplifier.In this session, Tristan introduces us to the Stage Mom role—an unofficial but essential force behind countless success stories in tech and beyond. We’ll explore how this role weaves into other jobs like Consultant, Admin, Advocate, and Community Leader; why emotional intelligence and hype skills...
2025-06-2630 min
Be More with Tom BassettBe More Shirtforce.Org with Will TurnerIn this episode, we’re joined by Will Turner, a trustee of Shirtforce.org—a community-driven initiative that combines tech humor with charitable impact. Shirtforce creates (hopefully) funny t-shirt designs tailored for folks in the Salesforce ecosystem, with 100% of profits going to good causes. From supporting Pancreatic Cancer UK to providing travel grants for community members attending Salesforce events, Shirtforce has raised over $8,000 and continues to find creative ways to give back.Will shares his journey with Shirtforce, what it means to be a trustee, and how the project fits into the broader tech commu...
2025-06-1830 min
Be More with Tom BassettBe More ADHD-Aware at Work with Ed GrayIn this episode of Be More, we dive into what it means to Be More ADHD-Aware at Work. Whether you’ve been diagnosed with ADHD, suspect you might be neurodivergent, or simply want to be a better ally, this conversation will shed light on the real-world impact of ADHD traits in the workplace. From “dopamine seeking” behaviors to people-pleasing patterns, we explore how ADHD can shape work relationships, productivity, and self-perception—often in ways that go unseen or misunderstood.Through lived experience, practical insights, and a compassionate lens, our guest unpacks how to work with the...
2025-05-2729 min
Be More with Tom BassettBe More Open-Sourcerer with Nicolas VuillamyIn this episode, we dive into the world of open source within the Salesforce ecosystem with Nicolas Vuillamy, CTO of Cloudity France and the brilliant mind behind projects like MegaLinter, SFDX Hardis, and SFDX Essentials. Nicolas shares what it means to be an "Open-Sourcerer" — a role rooted in community contribution, collaboration, and technical excellence. From developer tooling to automation, his projects have empowered teams to work more efficiently and adopt Salesforce DX best practices with ease.We explore how the open source role interacts with others across the Salesforce landscape, and how you can begin...
2025-05-2230 min
Be More with Tom BassettBe More Marketing Cloud on Core with François PerretIn this episode of the Be More Podcast, we sit down with François Perret to explore the role of a Marketing Cloud on Core, with a focus Marketing Cloud Growth and Advanced. François answers key questions about his role—how he got started, how professionals collaborate with other roles, and whether this is typically a standalone position or part of a broader admin or consultant career path.We dive into what it takes to succeed in this space, including the skills and attributes that make a difference. François shares his top advic...
2025-05-1534 min
Be More with Tom BassettBe More Solo Entrepreneur with Vuk StajićIn this episode of the Be More Podcast, we’re joined by Vuk Stajić to dive into life as a solo entrepreneur in the Salesforce ecosystem. Vuk shares his personal journey, what his day-to-day looks like, and how his role interacts with others in the community. We discuss whether being a solo entrepreneur is typically a full-time path or something that evolves from roles like consultant or admin.Vuk offers honest insights for anyone looking to start out on their own—covering key skills, what he’d do differently if starting again, and one thing h...
2025-04-2430 min
Be More with Tom BassettBe More Heroku Evangelist with Errol SchmidtIn this episode of the Be More Podcast, we chat with Errol Schmidt, a Heroku Evangelist, about what it means to champion the Heroku platform. Errol shares how his role blends technical knowledge with storytelling to inspire teams to build powerful applications on Heroku. He explains how the Evangelist role connects with other functions and how Heroku expertise often lives within broader roles across the ecosystem.
2025-04-1533 min
Be More with Tom BassettBe More Credential Ambassador with Justyna KrajewskaIn this episode of the Be More Podcast, Tom Bassett and Justyna discuss the role of Credential Ambassadors within the Salesforce ecosystem. They explore what it means to be a Credential Ambassador, the responsibilities involved, and the skills necessary for success. Justyna shares her experiences and insights on collaboration, learning, and the importance of being open and curious. The conversation also touches on the challenges faced by Credential Ambassadors and the significance of community engagement.
Sign up as a Credential Ambassador on Trailhead;
https://trailhead.salesforce.com/en/help?article=Get-Involved&search=get+involved
2025-02-1918 min
Be More with Tom BassettBe More Senior Project Manager with Nicole PomponioIn this episode of the Be More Podcast, Tom Bassett interviews Nicole Pomponio, a Senior Project Manager at SaltClick, to explore the multifaceted role of a senior project manager within the Salesforce ecosystem. Nicole shares her journey from being an accidental admin to a full-time project manager, emphasizing the importance of relationship management, communication, and emotional intelligence in her role. She provides insights into the responsibilities of a project manager, the necessity of wearing multiple hats in smaller consultancies, and offers valuable advice for aspiring project managers. The conversation also touches on the importance of self-reflection, key skills needed...
2025-02-0523 min
Be More with Tom BassettBe More Alliances with Richard ClarkIn this episode of the Be More Podcast, Tom Bassett speaks with Richard Clark about the intricacies of alliances within the Salesforce ecosystem. Richard shares insights on his role as VP for EMEA alliances and Customer Success at Elements.Cloud, discussing the importance of relationship management, the impact of AI on efficiency, and the skills needed for success in alliances. He also reflects on his personal journey, offering advice for those looking to enter the field and clarifying common misconceptions about alliances.
2025-01-1626 min
Be More with Tom BassettBe More Enterprise Architect with Shelly SousaIn this episode of the Be More Podcast, Tom Bassett and Shelly Sousa explore the multifaceted role of an enterprise architect within the Salesforce ecosystem. Shelly shares her journey, insights on collaboration with various roles, the importance of certifications, and the essential skills needed for aspiring enterprise architects. The conversation emphasizes the significance of soft skills, community engagement, and the evolving nature of enterprise architecture, debunking common misconceptions about the role.
2025-01-0834 min
Be More with Tom BassettBe More Salesforce Design with Katka VokrinkovaIn this episode of the Be More podcast, Tom Bassett and Katka discuss the multifaceted role of Salesforce design, exploring its responsibilities, collaboration with other roles, and the importance of user adoption. Katka shares insights on the paths to becoming a designer, practical tips for aspiring designers, and the essential skills needed in the field. They also address common misconceptions about design and highlight resources available for those interested in enhancing their design skills within the Salesforce ecosystem.
2024-12-1130 min
Be More with Tom BassettBe More Developer Relations with Peter ChittumIn this episode of the Be More podcast, Tom Bassett and Peter Chittum delve into the multifaceted world of Developer Relations, exploring its core activities, the importance of community, and the various career paths within this field. They discuss the significance of enabling technical practitioners, measuring success in developer enablement, and the strategies for effective content creation. Peter shares valuable insights for those aspiring to enter the Developer Relations space, emphasizing the need for expertise, visibility, and community engagement. In this conversation, Peter Chittum and Tom Bassett explore the nuances of developer relations, emphasizing the importance of authenticity, constructive...
2024-12-0437 min
Be More with Tom BassettBe More Neuro Diversity Ally with Paul GinsbergIn this episode of the Be More podcast, Tom Bassett and Paul Ginsberg discuss the importance of being a neurodiversity ally, exploring the definitions of neurodiversity, the role of allies, and personal experiences with neurodivergence. Paul shares insights on how to support neurodivergent individuals, the significance of listening to their lived experiences, and the skills necessary to be an effective ally. The conversation also touches on common misconceptions about neurodiversity and the evolving understanding of neurodivergent conditions. Resources for further learning and community engagement are provided, emphasizing the importance of creating inclusive spaces.
2024-11-2730 min
Be More with Tom BassettBe More Security with Matt MeyersIn this episode of the Be More Podcast, Tom Bassett speaks with Matt Meyers, CEO and co-founder of EzProtect, about the critical importance of security within the Salesforce ecosystem. They discuss the multifaceted role of security, emphasizing that it is everyone's responsibility, from developers to janitors. Matt shares insights on password management, the necessity of multi-factor authentication, and the balance between security and usability. He also highlights common misconceptions about security, the importance of education, and Salesforce's ongoing efforts to enhance security measures. The conversation serves as a guide for individuals looking to improve their security awareness and practices...
2024-11-2037 min
Be More with Tom BassettBe More Solution Architect with Gordon LeeIn this episode of the Be More podcast, Tom Bassett and Gordon Lee delve into the role of a Solutions Architect within the Salesforce ecosystem, particularly in the nonprofit sector. They discuss the responsibilities, skills, and relationships that define the role, emphasizing the importance of trust, collaboration, and a learner's mindset. Gordon shares his journey from an accidental admin to a Solutions Architect, offering insights on how to navigate multiple roles, future-proof solutions, and the significance of soft skills in building effective relationships with stakeholders. The conversation also touches on common misconceptions about the role and the importance of...
2024-11-1330 min
Be More with Tom BassettBe More Neurodivergent Trailblazers with Allie LawlerIn this episode of the Be More podcast, Tom Bassett and Allie Lawler discuss the Neurodivergent Trailblazers Community Group, exploring what it means to be neurodivergent and how the group supports individuals with diverse neurological conditions. They delve into the importance of inclusivity in the workplace, the benefits of using visual aids in Salesforce, and the significance of community engagement. Allie shares insights on resources available for neurodivergent individuals, the importance of advocacy, and how to overcome barriers to participation. The conversation also addresses common misconceptions about neurodivergence and encourages listeners to join the community, regardless of their background...
2024-11-0628 min
Be More with Tom BassettBe More Adoption Guru with Kristian Margaryan JørgensenIn this episode of the Be More podcast, Tom Bassett and Kristian Margaryan Jørgensen delve into the critical topic of user adoption within the Salesforce ecosystem. They explore the role of an 'adoption guru', the importance of understanding user pain points, and the necessity of dedicated roles for driving adoption. Kristian shares valuable tips for aspiring adoption gurus, discusses tools and features that can aid in user engagement, and emphasizes the significance of empathy and understanding in fostering a successful adoption culture. The conversation also addresses common misconceptions about user adoption and concludes with resources for further learning.
2024-10-3027 min
Be More with Tom BassettBe More Lead Scoring with Erick MahleIn this episode of the Be More podcast, Tom Bassett and Erick Mahle discuss the intricacies of lead scoring solutions, particularly in the mortgage industry. Erick shares insights on the importance of understanding lead scoring, the tools and technologies involved, and the iterative process of developing a scoring system. They emphasize the significance of feedback, data validation, and the qualities needed for success in lead scoring. The conversation also addresses common misconceptions about lead scoring and offers practical advice for those looking to implement their own systems.
2024-10-2333 min
Be More with Tom BassettBe More Chief Happiness Officer with Sarah MetcalfeIn this episode of the Be More podcast, Tom Bassett and Sarah Metcalfe delve into the role of a Chief Happiness Officer within organizations, particularly in the Salesforce ecosystem. They explore the importance of employee well-being, the science of happiness, and how fostering a positive workplace culture can lead to better outcomes for both employees and organizations. The conversation also addresses the challenges of toxic positivity, the significance of psychological safety, and the essential skills required for someone in this role. Sarah shares her personal journey and insights on how to create a happier workplace, emphasizing that anyone can...
2024-10-1636 min
Be More with Tom BassettBe More Hands On with Saman AttarIn this episode, Tom Bassett and Saman discuss what it means to be more hands-on in the Salesforce ecosystem. Saman shares his experience as a senior software engineer and delivery lead at Okta, as well as the founder of CampApex.org, a platform that provides interactive hands-on lessons and challenges for trailblazers. They emphasize the importance of being an active learner and participant in your work and personal life. They also discuss the misconceptions around being hands-on and provide tips for developing the skills and attributes needed to be more hands-on.
2024-08-2129 min
Be More with Tom BassettBe More Salesforce Document Generation with Luke WhiteIn this episode, Tom Bassett interviews Luke White about document generation (DocGen) and its role in the Salesforce ecosystem. Luke shares his experience as the Operations Director at PDF Butler, an ISV in Salesforce. They discuss the different roles and responsibilities involved in using and implementing DocGen, as well as the importance of having a strong data model and corporate identity. Luke also provides tips for selecting the right DocGen tool and emphasizes the need for continuous innovation and customer-vendor partnerships. They debunk the misconception that DocGen is too complicated and highlight its ability to handle complex documents and...
2024-08-1425 min
Be More with Tom BassettBe More Slack Chapter Leader with Ankit ThakkarIn this episode, Tom Bassett interviews Ankit Thakkar, a Slack chapter leader, about his role and experiences. Ankit shares his journey as a solution architect in the Salesforce ecosystem and his inspiration to become a Slack chapter leader. He discusses the responsibilities of a chapter leader, including organizing events, inviting speakers, and coordinating with sponsors. Ankit also talks about his exploration of Slack certifications and the benefits of being a chapter leader, such as networking opportunities and the ability to contribute to the Slack product roadmap. He offers advice for aspiring chapter leaders and emphasizes the importance of curiosity...
2024-08-0724 min
Be More with Tom BassettBe More Independent Consultant with Brian SheaIn this episode, Tom Bassett interviews Brian Shea, an independent consultant with over 12 years of experience in Salesforce. They discuss the role of an independent consultant, the day-to-day responsibilities, and the importance of networking and building relationships. Brian emphasizes the need for specialization beyond just technology, highlighting the importance of understanding industry-specific processes and cultures. He also shares advice for those looking to become independent consultants, including the need for patience and persistence. Overall, the conversation provides valuable insights into the world of independent consulting.
2024-07-3126 min
Be More with Tom BassettBe More No with Tracy KeelingIn this episode, Tracy Keeling, a Marketing Cloud Consultant at Capgemini, discusses the importance of managing oneself and saying no in order to be more productive and effective in a Salesforce-based role.
She emphasizes the need to back up responses with information, data, and reasoning when saying no to different people at different levels. Tracy also highlights the importance of setting expectations, protecting one's time and projects, and having difficult conversations when necessary. She advises listeners to create a list, use tools to manage tasks, and seek support and resources to develop the skill of saying no.
2024-07-2429 min
Be More with Tom BassettBe More Tom Bassett with Vanessa GrantIn this episode, Vanessa Grant interviews Tom Bassett, the host of the Be More podcast. They discuss Tom's role as a Salesforce solution architect and his various contributions to the Salesforce community. They also talk about Tom's journey in the community, his approach to problem-solving, and the importance of saying no. Tom shares how he automates tasks in his personal life and what it means to 'Be More Tom.' The key themes of this conversation include community involvement, continuous learning, problem-solving, and work-life balance. Tom Bassett discusses the impact of his work in the Salesforce community and reflects...
2024-07-1731 min
Be More with Tom BassettBe More Author with Joseph KubonIn this conversation, Joseph Kubon, a Salesforce Solution Application System B2B architect and author, shares insights on what it takes to be a successful author in the Salesforce ecosystem.
He emphasizes the importance of understanding your audience, being open to feedback, and finding your niche. Joseph also highlights the need for collaboration and project management skills when co-authoring a book. He encourages aspiring authors to start small, focus on a specific area of expertise, and leverage community groups and platforms to share their knowledge.
2024-07-1028 min
Be More with Tom BassettBe More Dreamin' with Maham HassanMaham Hassan, a organizer of Dubai Dreaming, shares insights into what it takes to organize a Dreaming event. She emphasizes the importance of building a team and distributing responsibilities among team members. Maham highlights the commitment and effort required to organize a successful event, dedicating 1-1.5 hours per day for planning and coordination. She also stresses the need for effective communication and relationship management with speakers, sponsors, and attendees. Maham advises aspiring organizers to be mindful of their commitments, select a passionate team, stay up-to-date with the latest trends, and be inclusive and respectful of all participants.
2024-06-2629 min
Be More with Tom BassettBe More Iterative with Andrew ErmonIn this episode, Tom Bassett and Andrew Ermon discuss the importance of being more iterative in roles such as consulting and software development. They emphasize the need to embrace risk and ambiguity, and to trust the iterative process. They highlight the benefits of using the Salesforce platform for iterative development due to its declarative functionality. They also explore how being iterative interacts with different roles, such as admins, developers, and consultants. The conversation emphasizes the importance of feedback, constant improvement, and letting go of perfection. They provide tips for developing an iterative mindset and building the habit of continuous...
2024-06-1928 min
Be More with Tom BassettBe More Senior Business Analyst with Megan TuanoIn this episode, Megan Tuano, a senior technical business analyst, shares insights into the role of a business analyst and the skills required. She discusses the daily responsibilities of a senior BA, including running standups, working on the backlog, and meeting with clients. Megan emphasizes the importance of communication and relationship building in the role. She also highlights the significance of user stories and the ability to refine and improve them. Megan advises aspiring BAs to be curious, adaptable, and good listeners. She shares her own journey and encourages others to ask questions and seek opportunities to shadow experienced...
2024-06-1228 min
Be More with Tom BassettBe More Hospitality with Tracy BinghamIn this episode, Tracy, a Salesforce consultant in the hospitality sector, discusses the unique challenges and opportunities of implementing Salesforce in the hospitality industry. She highlights the importance of networking and leveraging connections to find clients, as well as the need to be curious and stay up-to-date with the rapidly changing Salesforce ecosystem. Tracy also emphasizes the importance of being able to adapt and communicate effectively with different stakeholders in the hospitality industry. While there is no specific Salesforce offering for hospitality, Tracy shares success stories of integrating Salesforce with various systems in the industry.
2024-06-0534 min
Be More with Tom BassettBe More Women in Tech with Sara HernándezIn this episode, Tom Bassett interviews Sara Hernandez, a Solution Architect and the driving force behind Women Force IT. Together, they explore the transformative impact of the Women Force IT initiative, delving into Sara's journey as a pioneer in the field and the invaluable insights she offers to aspiring professionals.
Sara eloquently underscores the pivotal role of soft skills and mentorship in empowering women navigating the Salesforce ecosystem. With clarity and conviction, she underscores the nuanced differences between solution architects and technical architects, emphasizing the indispensable art of effective communication, compelling storytelling, and strategic networking.
...
2024-05-2939 min
Be More with Tom BassettBe More CRM Analytics with Pete LyonsIn this conversation, Tom Bassett and Pete Lyons discuss CRM Analytics. They explore the different roles involved in a CRM Analytics project and the importance of understanding the business problem before finding a solution. Pete shares his journey of transitioning from a non-traditional background to becoming a CRM Analytics expert and offers tips for those interested in pursuing a career in this field. The conversation covers various topics related to learning and working with CRMA. The main themes include the importance of curiosity and continuous learning, the value of stubborn determination in overcoming challenges, the role of trial and...
2024-05-2228 min
Be More with Tom BassettBe More MVP Hall of Fame with Adam OlshanskyIn this episode, Tom Bassett interviews Adam Olshansky, a Salesforce MVP Hall of Famer and Salesforce Technical Architect at Google. They discuss Adam's role at Google, the responsibilities of being an MVP Hall of Famer, and tips for getting involved in the Salesforce community. Adam emphasizes the importance of finding ways to give back, whether through volunteering, presenting, or starting your own initiative. He also addresses the common misconception that MVPs know and do everything, highlighting that imposter syndrome is common among MVPs. Overall, the conversation encourages listeners to find their passion, make an impact, and connect with others...
2024-05-1525 min
Be More with Tom BassettBe More Open Source Commons with Michael KolodnerJoin us on a journey through the world of Open Source Commons with Michael, as he shares his experiences and insights into the Salesforce Ecosystem. Discover the Power of Community collaboration and innovation in the nonprofit sector. Don't forget to subscribe for more inspiring stories and valuable tips!
Useful Links;
Salesforce.org Commons & Sprint Events
Sprinty's Community Resources
2024-05-0837 min
Be More with Tom BassettBe More Mulesoft Ambassador with Melissa ShepardAre you interested in becoming a Mulesoft Ambassador? Join us on the Be More Podcast as we explore what it takes to be an Ambassador with special guest Melissa Shepard, a Salesforce Certified Technical Architect and MVP. Discover the pathway to becoming a mentor and the exciting community involvement required to maintain your Ambassador status. Subscribe for more insights!
More Resources;
https://blogs.mulesoft.com/news/mulesoft-ambassador-cohort
https://developer.mulesoft.com/community/mentors
2024-05-0125 min
Be More with Tom BassettBe More DevOps with Julian JosephJoin us on the Be More Podcast as we delve into the exciting world of DevOps in the Salesforce ecosystem! From setting up environments to automating processes, we uncover what it truly means to be a DevOps professional. Subscribe for valuable insights and engaging discussions!
2024-04-2434 min
Be More with Tom BassettBe More Agile with Ines GarciaDiscover the amazing insights shared by the expert, Ines Garcia, as she guides you on the journey to becoming more agile and efficient in organizations. Learn the valuable secrets to delivering enhanced value, reducing waste, and making a positive impact on the world around us. Make sure to hit the subscribe button to join us for more enriching discussions and tips on mastering agility!
Agile Sustainability Manifesto
Agile Salesforce book
Data Cloud Consultant Course with Discount Code*
Agile Sustainability
Portfolio and adventures
*Discount only valid for limited time
2024-04-1732 min
Be More with Tom BassettBe More Slack Grid Admin with Kevin RosarioDelve into the realm of Slack Enterprise Grid administration with Kevin Rosario and uncover the keys to success in managing large-scale organizations. Learn how to navigate data loss prevention, compliance requirements, and connectivity with other tools to optimize collaboration. Subscribe to the podcast for expert tips on becoming a proficient Slack Enterprise Grid admin!
2024-04-1028 min
Be More with Tom BassettBe More Proud with Zachary BanksAs a member of the LGBTQIA+ Community, I am thrilled to have Zackary Banks join me in discussing the journey towards greater pride. Zack, a distinguished Salesforce MVP hailing from Boston, USA, generously shares his wisdom on embracing authenticity and openness in all aspects of life. His insights offer invaluable guidance on cultivating pride and genuine connection within our communities in Salesforce and beyond.
2024-04-0328 min
Be More with Tom BassettBe More CTO with Keir BowdenKeir Bowden stands out in the Salesforce Ecosystem, boasting membership in the MVP Hall of Fame and serving as a Co-Leader of the London Developer User Group. In this episode, we delve into the essence of being a CTO, as Keir takes us on a captivating journey through the routine of someone in this pivotal role. Discover the intricacies of a day in the life of a CTO and unravel the blend of technical prowess and soft skills that underpin success in this position for Be More CTO.
2024-03-2729 min
Be More with Tom BassettBe More Certified with Dinesh YadavDinesh Yadav, the owner of dineshyadav.com, presides over a site meticulously crafted to guide individuals through the intricacies of preparing for Salesforce Exams and a spectrum of other certifications. Boasting an exemplary record as a 45x Certified Salesforce Solution Architect domiciled in the United States, Dinesh brings a wealth of expertise to our conversation.In this episode, we delve into the profound significance of embarking on certification journeys at a pace that aligns with individual learning preferences and goals. Dinesh articulates the nuanced benefits of tailoring your certification pursuit to your unique rhythm, emphasizing the empowerment that comes with c...
2024-03-2037 min
Be More with Tom BassettBe More Admin Skill Set with Steve MolisIn the dynamic realm of Salesforce, possessing a robust Admin Skillset proves to be invaluable. This proficiency seamlessly extends to mastering Formulas, Validations, and Reports, pivotal functions within the system that serve to validate data accuracy and present it in a visually appealing manner.In this conversation, I'm accompanied by Steve Mo (Steve Molis), a distinguished Salesforce MVP from the Trailblazer Answer Community. He generously imparts his insights on this crucial aspect and provides firsthand accounts of his journey in acquiring these skills.
2024-03-1330 min
Be More with Tom BassettBe More CRM Director with Erick MahleWhat does it truly mean to embody the role of a CRM Director? Join me in a conversation with Erick Mahle as we explore the essential qualities and responsibilities associated with this position. Together, we'll delve into the unique aspects of the CRM Director role and draw insightful comparisons with more traditional roles in the ecosystem, like the Salesforce Solution Architect.More info on FlowFest here; https://flowfesthost.my.site.com/s/
2024-03-0633 min
Be More with Tom BassettBe More Mental Health with Katie VillanuevaIn this episode of Be More, we delve into the realm of mental health, inviting the insightful perspective of Katie Villanueva, the esteemed leader of the Salesforce Mental Health + Illness Group (Virtual) User Group. Together, we unravel the purpose and discussions within the User Group, explore strategies to nurture your own mental well-being, and address the delicate topic of managing mental illnesses. Remember, it's perfectly normal to experience challenges, and it's not only acceptable but also encouraged to openly discuss them.Katie's outstanding contributions have earned her the prestigious Salesforce Golden Hoodie, and her impactful insights on mental health have...
2024-02-2833 min
Be More with Tom BassettBe More Developer Career Path with Warren WaltersWhat does it truly entail to become a Developer? Whether you're an Administrator contemplating a shift into this dynamic role or a non-Salesforce Developer aspiring to transform into a proficient Salesforce developer, I invite you to join me and Warren Walters (Salesforce MVP). Together, we'll explore the essential elements of transitioning into this role and unveil a wealth of invaluable tools and resources to facilitate your journey into the world of development.
During our conversation we discuss some great resources including;
salesforcementor.com
youtube.com/@Walters954
cloudcodeacademy.com
- Description enhanced with Generative AI
2024-02-2136 min
Be More with Tom BassettBe More Account Engagement (Pardot) with Ben LaMotheDiscover the transformative potential of Account Engagement, the premier B2B Marketing Automation Tool that seamlessly guides leads through the sales journey, culminating in successful deal closures. Unlike the implementation of Sales Cloud, mastering the intricacies of Pardot demands a unique skillset tailored to diverse personas and distinct goals.
Join me and the esteemed Ben LaMothe (@BenLaMothe), a Salesforce MVP, Marketing Champion, and recipient of the prestigious Golden Hoodie, as we delve into the essence of Becoming More Account Engagement (Pardot). Gain insights into the essential skillset required for a successful implementation and learn how to kickstart your journey.
Throughout...
2024-02-1424 min
Be More with Tom BassettBe More Salesforce Career with David MasseyIn this episode, I'm joined by David Massey to explore the path to a thriving Salesforce career. Our conversation delves into the intricacies of entering the Salesforce realm and securing your initial position as an Admin, Developer, Consultant, Business Analyst, Designer, Marketer, and more. Navigating the Salesforce ecosystem can be a gratifying career choice, given its extensive adoption and continued dominance as the CRM Market Leader.David shares his personal journey, transitioning from the Travel Industry to Salesforce during the COVID pandemic. He emphasizes that technical expertise is not a prerequisite for breaking into the field—anyone with the desire to...
2024-02-0732 min
Be More with Tom BassettBe More Developer Architect with Evelyn GrizzleEmbark on a riveting journey with Evelyn Grizzle in the realm of Be More Developer Architect. Currently wielding the role of a Senior Developer, Evelyn is blazing a trail toward architectural heights, setting their sights on attaining the esteemed title of Certified Technical Architect (CTA) by 2025. Join Evelyn as they generously share firsthand experiences, unraveling the secrets of transitioning from Developer to Architect. Be prepared for an exciting ride filled with insights, complemented by a treasure trove of valuable resources and programs to propel you on your own trajectory.
Explore the following resources to enhance your Developer Architect odyssey;
https...
2024-01-3138 min
Be More with Tom BassettBe More Slack Consultancy with Laurence FitchWhat does it take to embody the essence of Slack Consultancy? In a candid conversation with Laurence Fitch, the founder of one of the pioneering Slack Consultancies, Bryd, we explore the intricacies of its day-to-day operations and draw parallels between this realm and the dynamics of a Salesforce Consultancy. Delving into the various roles integral to a Slack Project, we unravel the spectrum of services offered by a Slack Consultancy and provide insights on how to embark on this journey.
Throughout our discussion, we reference a plethora of valuable resources, conveniently linked below:
https://www.slackcertified.com/
https://forums.slackcommunity...
2024-01-2432 min
Be More with Tom BassettBe More Developer Relations with Rob CowellEmbark on an journey with me as we explore the realm of Developer Relations with Rob Cowell (@RobSalesforce). Uncover the secrets of embodying this pivotal role, discover the essential skills that pave the way for success, and learn the art of kickstarting your own adventure in this thriving landscape.
Developer Relations isn't just a role—it's the heartbeat of the Developer community, a powerhouse propelling its growth and triumphs. Picture it as a captivating bridge, seamlessly linking the Community to its developers in a bustling interchange of knowledge, innovation, and collaborative spirit. Join us, and let's unravel the fascinating tapestry of...
2024-01-1731 min
Be More with Tom BassettBe More Authentic with Zarina Varley ScottIn this session, I have the pleasure of hosting Zarina Varley Scott (@zazamataz) from Canada, a distinguished recipient of the Salesforce Golden Hoodie, renowned for her contributions to the Salesforce Ecosystem. Our discussion revolves around the theme of authenticity, exploring how one can truly Be More Authentic in various aspects of life. Authenticity, as Zarina articulates, involves staying true to oneself, adhering to personal values and beliefs, and expressing one's identity irrespective of external opinions or expectations.
Zarina generously imparts valuable insights on embodying authenticity, covering diverse aspects such as wardrobe choices, maintaining mental well-being, and navigating through the challenges...
2024-01-1228 min
Be More with Tom BassettBe More AppExchange Partner with Quratulain TariqJoin Quratulain Tariq for Be More AppExchange Partner.Being an AppExchange Partner is a rewarding experience. It allows you to build and market your own Salesforce apps to a global audience of potential customers. As an AppExchange Partner, you will have access to a number of resources and benefits, including: Access to Salesforce's partner directory and other marketing resources, The ability to list and sell your apps on the AppExchange, Support from Salesforce's technical team
2024-01-0328 min
Be More with Tom BassettBe More AI Aware (Part 2) with Ian GottsI'm joined by Ian Gotts (@iangotts) to discuss how to Be More GPT Aware in the context of Salesforce. This is a must watch if you are a Salesforce Admin, Consultant, Business Analyst, Developer, Designer or Architect and want to stay up to date with how GPT is reshaping the world.
During the conversation we'll discuss some useful resources to get started and key influencers in this area;
- Power of GPT is in the prompts (Blog); https://medium.com/@iangotts/the-power-of-gpt-is-not-the-llm-but-the-prompt-48967adfc163
- ElementsGPT ; elements.cloud/elementsGPT
- GPT Listings & Prompt Management; GeePeeTee.cloud
- Mark Good; AIForceTraining.com
...
2023-12-1521 min
Be More with Tom BassettBe More AI Aware (Part 1) with Ian GottsI'm joined by Ian Gotts (@iangotts) to discuss how to Be More GPT Aware in the context of Salesforce. This is a must watch if you are a Salesforce Admin, Consultant, Business Analyst, Developer, Designer or Architect and want to stay up to date with how GPT is reshaping the world.
During the conversation we'll discuss some useful resources to get started and key influencers in this area;
- Power of GPT is in the prompts (Blog); https://medium.com/@iangotts/the-power-of-gpt-is-not-the-llm-but-the-prompt-48967adfc163
- ElementsGPT ; elements.cloud/elementsGPT
- GPT Listings & Prompt Management; GeePeeTee.cloud
- Mark Good; AIForceTraining...
2023-12-1518 min
Be More with Tom BassettBe More Admin with Christine MarshallI'm joined by Christine Marshall (@ChrisieMarshall) to discuss what is takes to Be More Admin within the Salesforce Ecosystem.A Salesforce Admin is a cloud-based technology professional who is responsible for the day-to-day administration and management of a company's Salesforce CRM (Customer Relationship Management) system. They work closely with Salesforce users, stakeholders, and other IT professionals to ensure that the system is running smoothly and meeting the needs of the business.
2023-12-1331 min
Be More with Tom BassettBe More Sales Executive with Jolie CooperIn this episode I have a chat with Jolie Cooper about what it takes to Be More Sales Executive for a Salesforce AppExchange (ISV) Partner.
A Salesforce Sales Executive for an AppExchange Partner is responsible for selling and marketing cloud-based applications developed by their company to Salesforce customers. They work closely with potential customers to understand their business needs and how their company's products can help them achieve their goals. They also develop and execute sales strategies to reach new customers and grow revenue.
2023-12-0625 min
Be More with Tom BassettBe More Mulesoft Composer with Andrew ShanksIn this episode I chat with Andrew Shanks about what it takes to Be More Mulesoft Composer.MuleSoft Composer is a low-code integration platform that allows users to connect applications and automate processes without writing code. Composer provides a visual interface for designing and building flows, which are sequences of steps that connect applications and automate tasks.Composer includes a library of pre-built connectors for popular applications, such as Salesforce, NetSuite, Workday, and Slack. This makes it easy to connect applications without having to learn the specific APIs of each application. It always provides the ability to perform HTTP Callouts...
2023-11-2923 min
Be More with Tom BassettBe More Program Manager with Shreeya RashinkarJoin myself and Shreeya Rashinkar (@BossMommy13) for Be More Program Manager. We will demystify this role and break down some of the key skills and qualities that it takes to be a Program Manager.A Salesforce Program Manager is responsible for overseeing the planning, execution, and delivery of Salesforce projects and programs. They work closely with stakeholders to define project scope, goals, and deliverables, and they develop project plans and timelines to ensure that projects stay on track. They also manage project resources, track project progress, and identify and mitigate risks.Salesforce Program Managers play a critical role in ensuring...
2023-11-2224 min
Be More with Tom BassettBe More Product Manager with Xavery LisinskiIn this episode join myself and Xavery Lisinski where we take a look into what it means to Be More Product Manager.A Salesforce Product Manager is responsible for the success of a Salesforce product. They are responsible for ensuring that the product meets the needs of customers and partners and is profitable for the company.Salesforce Product Managers work with a variety of stakeholders, including customers, engineers, designers, and marketing professionals, to bring new products and features to market. They are responsible for understanding customer needs, developing product requirements, and tracking progress throughout the development process.
2023-11-1524 min
Be More with Tom BassettBe More Developer Community with Christie FiduraFor this episode of Be More I am joined by Christie Fidura (@cfidurauk) for Be More Developer Community. In this episode we talk about some of the components that make up the Developer Community, the many ways for you to get involved and the skills you need to get started. Whether you are a current or aspiring Developer, this episode has something for you, so tune in now to find out more!The Developer Group on the Trailblazer Community can be found here; https://trailhead.salesforce.com/trailblazer-community/groups/0F93A000000DJbJSAWYou can also sign up for the Salesforce Developers N...
2023-11-1429 min
Be More with Tom BassettBe More Content Creator with Emily CallThere is lots of Salesforce Content out there whether it's in the form of Podcasts, Blogs or YouTube Videos. I have a chat with Emily Call (@sfemilycall) to understand her view on what is takes to Be More Content Creator as the owner of the successful YouTube Channel Salesforce Emily. We'll talk about what the role of a Content Creator entails, what skills and attributes are required, how you can get started and bust a myth about this amazing way to share content and ultimately help others, hopefully inspiring you to get started on the way and Be More Content...
2023-11-0321 min
Be More with Tom BassettBe More Well Architected with Susannah PlaistedSalesforce provide the Well Architected Framework to help ensure your solutions are robust, scalable and sustainable. This is split into different pillars of Trusted, Easy and Adaptable. Join myself and Salesforce Architect Evangelist Susannah Plaisted (@sunnydalelow) where we have a chat about what this framework means for you and what it takes to Be More Well Architected. We all have a role to play in this whether you are a Admin, Business Analyst, Designer, Marketer, Developer, Consultant or one of many flavours of Salesforce Architect (Solution Architect, System Architect, Technical Architect etc.) You can find this framework and many other...
2023-11-0327 min
Be More with Tom BassettBe More Non Profit with Emma KeelingSalesforce provides a suite of tools for Non Profits under the "Nonprofit Cloud" and the Non Profit Success Pack (NPSP). This includes tools for Program Management, Volunteer Management and Fundraising. Join myself and Emma Keeling (@Salesforce_Em) where we discuss what it takes to Be More Non Profit and how these tools can help your Non Profit whether you are a seasoned Salesforce Professional or someone looking to get started in this industry this episode has something for you!Useful Resources from the episode;Salesforce Nonprofit User Group, Midlands, United Kingdom (Virtual)Trailblazer CommunitySlack...
2023-11-0326 min
Be More with Tom BassettBe More B2C Commerce with Thomas TheunenIn this session I take a dive into the world of commerce for Be More B2C Commerce with Thomas Theunen. We'll learn about what this Salesforce Product is, it's typical use cases and how you shouldn't assume this fits under the same umbrella of the other 'core' Salesforce Products! Thomas shares some advice for those getting started along with some useful resources and together we hope you are more B2C Commerce as a result!Useful Links that were discussed during the Session include Thomas's Blog here; https://rhino-inquisitor.com/ and the Unofficial Salesforce Commerce Cloud site; https://unofficialsfcc.com
2023-11-0326 min
Be More with Tom BassettBe More Flow with Andy Engin UtkanSalesforce Flow is a hot topic, with it set to take over from historical tools such as Workflow Rules and Process Builder. For Be More Flow I am joined by Andy Engin Utkan (@enginutkan) where we discuss all about this tool that you can use point and click to build automated actions to make your team work faster and smarter. Flow can easily create, update, delete records, display information in a table or use HTTP Callout functionalities to integrate with other systems all using clicks-not-code and lots more. Don't miss this must-watch episode!
2023-11-0329 min
Be More with Tom BassettBe More Consultant with Eric PraudThe role of a Salesforce Consultant is a very well known role in the ecosystem. For Be More Consultant I am joined by Eric Praud (@ericpraud_p) to discuss what makes up this role, the interactions with other roles, key attributes of a consultant and how to develop into the role too for those looking to starting out on this path. Want to learn more? Listen Now!
2023-09-1319 min
Be More with Tom BassettBe More Instructor with Andrew CookFor Be More Instructor I am joined by Andrew Cook (@Andrew_Cook13) Salesforce Technical Instructor at Salesforce Ben. We discuss what is means to be a Instructor in the ecosystem, how best to deliver your message while inspiring and educating others at the same time. We talk about how you could forge your own path to Be More Instructor yourself and debunk a myth or two about Instructors too.
2023-09-0624 min
Be More with Tom BassettBe More UX Designer with Pallavi AgarwalI catch up with Pallavi Agarwal (@PalluAgs) about what is means to Be More UX Designer in the Salesforce Ecosystem. We talk about a design way of thinking and how it helps to consider the system from your users point of view as well as not forgetting about key aspects such as Accessibility too. The Salesforce Designer role is sometimes not a physical role on a Project and so therefore it's all of our responsibilities to employ this design way of thinking from Admin to Developer to Architect. Want to learn more? Tune in now!
2023-08-3027 min
Be More with Tom BassettBe More Data Architect with Martin GardnerIn this session I am joined by Martin Gardner (@Born2BeMild) to discuss what is means to Be More Data Architect. Within the Architect arena there are many different flavours and in this episode we talk about all things data to ensure your Salesforce Implementation/Project is a success and supported by the Data within, afterall a system is made or broken by Bad Data! Want to learn more about this path and potentially follow in Martin's footsteps? Listen to the episode now and leave any thoughts or feedback in the comments.
2023-08-2322 min
Be More with Tom BassettBe More Trailblazer Community with Steven TrumbleFor Be More with Steven Trumble we discuss how you can Be More Trailblazer Community. We share the power of this amazing network first hand and how we manage to help others with their Salesforce based problems all around the world as Answer Leaders. Whether you are wanting to build your career in the Salesforce ecosystem, learn more about a particular product/feature or learn something completely new you can join this amazing community to be part of giving back while learning at the same time.
2023-08-1622 min
Be More with Tom BassettBe More Technical Architect with Sam WadhwaniIn Be More Technical Architect I'm joined by Sam Wadhwani (@accessiblearch). We discuss what makes a great Salesforce Technical Architect and aim to inspire those already on this career path or anyone else who is considering this career path. We debunk a myth or two about Architects on the way!
2023-08-0923 min
Be More with Tom BassettBe More Inclusive with Tracy GreeneFor Be More Inclusive I'm joined by the fabulous Tracy Greene (Tracy/They) (@tracyeringreene) where we talk about how to Be More Inclusive and how we strive for a world where we don't need such discussions in the first place. We also debate the role AI has to play in this in the near future, if any at all.
2023-08-0223 min
Be More with Tom BassettBe More Project Manager with Pei Mun LimIn the latest episode of Be More I have a chat with Pei Mun Lim (@OnThePeiroll) about what it takes to Be More Project Manager. We talk about the human element of this role and attributes you have to have to be successful such as active listening and looking out for your Project Team.
2023-07-2625 min
Be More with Tom BassettBe More Developer with Jonathan FoxIn this episode I check in with Jonathan Fox (@JFoxUK) to talk about the Salesforce Developer Track. This talk is for you if you are a Developer, aspiring Developer or want to appreciate more of what Developers do/how they tick.We will talk about the ever-changing role of a Developer, bust some common myths/stereotypes about Developers as well and provide some advice on how to break-into the Salesforce Ecosystem as a Developer.
2023-07-2026 min
Be More with Tom BassettBe More Business Analyst with Vanessa GrantIn this episode I have a virtual chat with Vanessa Grant (@rlvanessagrant), a Associate Principal Consultant from USA. Affectionately known to me as #Baba she is a truly awesome human being and a expert Business Analyst.
During our chat we discuss what kind of skills and experiences you need to be a successful BA, how you can learn these via a mixture of certification and experience and what programs are out there to help, whether you are a aspiring Salesforce Business Analyst or want to firm up your own career path this episode is not to be...
2023-07-0926 min