Shows
The CUInsight ExperienceInner Work with Tracie Kenyon (#209)“Leaning into your best self—that's what brings joy and happiness.” – Tracie KenyonWelcome to episode 209 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disbursements, and bill pay. With a single, cloud-native platform that connects to The Clearing House, Fedwire, ACH, and FedNow, credit unions can modernize...2025-05-0943 min
The CUInsight ExperienceTrust (#208)“Trust is the currency that keeps credit unions thriving.” - Jill Nowacki Welcome to episode 208 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disbursements, and bill pay. With a single, cloud-native platform that connects to The Clearing House, Fedwire, ACH, and FedNow, credit unions can moderni...2025-04-2535 min
The CUInsight ExperienceImposter Syndrome (#207)“If you’re looking for evidence of your failure, you’ll find that evidence.” - Jill NowackiWelcome to episode 207 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disbursements, and bill pay. With a single, cloud-native platform that connects to The Clearing H...2025-04-1135 min
The CUInsight ExperienceGrowing Pains with Renée Sattiewhite (#206)“Be unreasonable, but not unrealistic.” - Renée SattiewhiteWelcome to episode 206 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.In this season, Jill and I will h...2025-03-2844 min
The CUInsight ExperienceResilience (#205)“Don’t just bounce back—bounce better.” - Randy SmithWelcome to episode 205 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.In this season, Jill and...2025-03-1434 min
The CUInsight ExperienceAuthenticity with Mike Valentine (#204)“As long as you take your job seriously and not yourself seriously, you’re ok.” - Mike ValentineWelcome to episode 204 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improv...2025-02-2839 min
The CUInsight ExperienceCreate or Innovate (#203)“Looking out a couple years, your strategic plan may still be viable, but it sure has to be flexible.” - Randy SmithWelcome to episode 203 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase effi...2025-02-1434 min
The CUInsight ExperienceExpecting the Best (#202)“Recognize your own humanity and give yourself the resources you need to cultivate optimism.” - Jill NowackiWelcome to episode 202 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve memb...2025-01-3134 min
The CUInsight ExperienceLife is Short? (#201)“There's nothing we can do today that makes tomorrow happen exactly how we think...” - Jill NowackiWelcome to episode 201 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.2025-01-1734 min
The CUInsight ExperienceJill & Randy - Human-Centric (#200)“Stay authentic to your path.” - Jill NowackiThank you for tuning in to episode 200 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com.My guest on today’s show is Jill Nowacki, President and CEO of Humanidei. As we celebrate our milestone of 200 episodes, Jill and I reflect on 2024 (and her becoming co-host in 2025). We discuss the changing human expectations, pace of change, and transformational change within credit unions in 2024. As we look to the future, we explore the critical role vision plays in strategic planni...2024-12-0642 min
The CUInsight ExperienceJill Nowacki - Friction (#190)“We have to listen to people to understand their experience.” - Jill NowackiThank you for tuning in to episode 190 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera, formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial servic...2024-07-1939 min
The CUInsight ExperienceJill Nowacki - Whole Hearted (#177)Make ‘better’ happen.” - Jill NowackiThank you for tuning in to episode 177 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Jill Nowacki, President & CEO of Humanidei. Jill shares how she started her career in credit unions over 20 years ago and the initiative behind starting Humanidei. Credit unions work with Humanidei to integrate their most important asset, their human capital, into organizational growth...2024-01-1946 min
The CUInsight ExperienceRandall Smith - Be Curious (#169)“One of the things that makes credit unions so beautiful is that people are willing to share.” - Randall SmithThank you for tuning in to episode 169 of The CUInsight Experience podcast. This episode is brought to you by PSCU, the nation’s premier payments CUSO and an integrated technology solutions provider. Visit PSCU.com to learn more and discover PSCUTV, a new thought leadership platform hosted by PSCU Chief Growth Officer, Brian Scott. Each episode explores top-of-mind insights in the credit union industry.In this episode, the tables are turned as Randall Smith...2023-09-1542 min
The CUInsight ExperienceJill Nowacki - Future Proof (#161)“If we continue to create environments that give people the chance to be whole humans, we’re going to see positive outcomes from that.” - Jill NowackiIn episode 161 of The CUInsight Experience podcast, host Randy Smith, co-founder of CUInsight.com, sits down with Jill Nowacki, President and CEO of Humanidei.This episode is brought to you by CUES, the credit union industry’s leading talent development solutions provider. After listening to our show, be sure to learn more about TalentNEXT, the conference that takes a laser-focused look at smart people strategi...2023-05-2639 min
The CUInsight ExperienceJill Nowacki - Strategic Impact (#148)“Be aware of the impact your actions have and be intentional about making those a positive impact.” - Jill NowackiThank you for tuning in to episode 148 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with more than 250 credit unions to provide an outsourced credit card program, and offers merchant and mortgage services for credit union members and business owners.My guest on today's show is Jill Nowacki, the President & CEO of Humanidei + O’Ro...2022-11-1841 min
The CUInsight ExperienceJill and Randy - Yes or No (#138)“You can’t just build diversity, you have to bring in the equity to create an inclusive environment.” - Jill NowackiThank you for tuning in to episode 138 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Allied Solutions. Allied Solutions is focused on helping clients grow their bottom line, protect their business and members, and evolve to stay ahead of the competition.My guest on today's show is Jill Nowacki, the President & CEO of Humanidei + O’Rourke, who also happens to be my...2022-07-0138 min
The CUInsight ExperienceJill Nowacki - People and Passion (#126)“Help others reach their full potential.” - Jill NowackiThank you for tuning in to episode 126 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.My guest on today's show is Jill Nowacki, the President & CEO of Humanidei + O’Rourke, who also happens to be my human. In this episode, Jill shares her passion for people, the knack she has for understanding people. She believes that credit unions...2022-01-1442 min
The CUInsight ExperienceJill Nowacki - Be Intentional (#113)“Being intentional about your career also means accepting that not everything is for you.” - Jill NowackiThank you for tuning in to episode 113 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation's premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.My guest on today's show is Jill Nowacki, the President & CEO of the Humanidei. In this episode, we explore ideas on strategic intentionality and integrating diversity, equity, and incl...2021-06-1845 min
The CUInsight ExperienceJill and Randy - Morning Walks (#101)“We can get what we want out of life if we are intentional about it.” Jill NowackiThank you for tuning in to episode 101 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Trellance transforming data into actionable insight for credit unions from coast to coast.In this season's final episode, we are changing things up a little. My co-host, the one and only Jill Nowacki, and I are looking back on this crazy year and discussing the good that is ofte...2020-12-1132 min
The CUInsight ExperienceJill Nowacki - Extending Empathy (#82)“If you want to know your community, you have to represent your community.” - Jill Nowacki Thank you for tuning in to episode 82 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.Over the last few months, human capital, remote work, and efforts surrounding diversity, equity, and inclusion have been front and center for credit unions across the country. To learn m...2020-07-1742 min
The CUInsight ExperienceJill Nowacki - Culture of Empowerment (#64)“Leaders can come from all walks of life, all levels of experience, and all different backgrounds.” - Jill NowackiThank you for tuning in to episode 64 of The CUInsight Experience podcast with your host Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CO-OP Financial Services. CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement forward.In this episode, I’m discussing changing trends in the workplace and the war for talent with Jill Nowacki, Founder...2020-03-1343 min
The CUInsight ExperienceRandy Smith - Learning and Growing (#53)“It doesn’t have to be done or perfect to launch.” - Randy SmithWelcome episode 53 of The CUInsight Experience podcast. The season one finale. Hosted by Randy Smith, co-founder of CUInsight.com. This episode the tables are turned and Jill Nowacki, president and CEO of Humanidei (and my human), plays host and is putting me on the hot seat. Jill asks me all the questions I have asked my guests this last year on the show, along with a few little twists.We talk about my favorite guests, episodes, and locations around the wo...2019-12-2045 min
The CUInsight ExperienceJill Nowacki - Bring Your Whole Self (#37)“Opportunities are abundant. Time is scarce. Being intentional matters.” Jill NowackiWelcome to episode 37 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. In this episode, Randy is talking to Jill Nowacki, President and CEO of Humanidei, a human capital strategy firm launched this summer to help organizations become workplaces of choice for today’s workforce.Jill and Randy discuss her new company, how to find talented people, and some of the challenges that come with traditional recruiting efforts. Jill believes credit unions can be the employers and volunteer causes...2019-09-0647 min
The CUInsight ExperienceJill Nowacki - What Lights You Up (#4)"Know what it is that lights you up as a human. The world needs that." - Jill NowackiWelcome to episode four of The CUInsight Experience. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. In each episode we have wide ranging conversations with thought leaders from around the credit union community. What issues are facing credit unions? What are they working on to help? What leadership lessons and life hacks have they learned along the way? What’s the greatest album of all time? These questions and more will be asked and answered....2019-02-0832 min