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The CareStack Podcast
The Doers Podcast | EP 12 | Jill Nesbitt | Optimize Dental Consulting
The #Doers Podcast is back with a game-changing episode!Join Dan Hall as he sits down with Jill Nesbitt of Optimize Dental Consulting, a true powerhouse in dental technology and DSO strategy with over 25 years of hands-on experience. Jill shares why even the best dental software fails without smart implementation, how to supercharge patient experience, and the keys to growing your practice and boosting EBITDA using technology the right way.This episode is packed with actionable insights for practice owners, dental leaders, and DSO teams. Discover how to optimize workflows, lead technology rollouts...
2025-12-13
22 min
The CareStack Podcast
The Doers Podcast | Episode 11 | Jacob Smith | EXO Dental
The Doers Podcast is back with another powerhouse conversation. In this episode, Dan Hall sits down with Jacob Smith, CEO of Exo Dental, to unpack how purpose driven leadership and a mission first mindset are redefining what is possible in modern dentistry. Jacob shares how Exo Dental is transforming practices through innovation, culture, and a deep focus on patient outcomes in full arch dentistry.Together, they explore the realities of building a thriving dental organization from the ground up. From creating a high performance culture and aligning teams around purpose, to developing systems that support consistency, growth...
2025-12-03
21 min
The CareStack Podcast
The Doers Podcast | Episode 10 | James Zlotnick, Sr. Director of Operations & Integrations | Espire Dental
Welcome back to The Doers Podcast, where host Dan Hall sits down with the leaders who are actually building, scaling, and transforming dentistry from the ground up. In this episode, Dan is joined by James Zlotnick, Senior Director of Operations and Integrations at Espire Dental, bringing over 16 years of experience in the dental industry.James shares what it truly takes to roll out technology across 40-plus locations, build standardized processes, and unify practices under one operational playbook. He dives into how he drives adoption even when change is difficult, supports teams...
2025-10-31
13 min
The CareStack Podcast
The Doers Podcast | Episode 9 | Krysten Garduno, Dental Nerd, RCM Expert | Espire Dental
In the latest episode of For The Doers, host Dan Hall sits down with Krysten Garduno, Senior Director of Revenue Cycle Management at Espire Dental. With years of experience transforming revenue cycle operations, Krysten has built a career turning one of the most overlooked areas of dentistry into a growth engine.During the conversation, Krysten shares her journey from treatment coordinator to leading multi-state RCM teams, explaining how blending technology with human-centered processes can boost efficiency and drive practice growth. She dives into strategies for leading through change, improving patient financial experiences, and leveraging AI to augment...
2025-10-19
16 min
Hood2Hooded Podcast
A.I. in the Dental Chair
Send us a textWe walk through how AI already powers modern dentistry, from color-coded X-rays that boost case acceptance to practice management features that save hours each week. We also talk about job shifts, new roles, and why mastering AI increases freedom, not fear.• AI-assisted radiography with Pearl and Overjet for clearer diagnostics• Practice management automation in CareStack for messages, calls, and notes• Digital impressions, design automation, and 3D printing for faster turnarounds• Time as the core benefit across chairside and admin workflows• Mindset shift from job loss fears to task reall...
2025-10-14
07 min
The TechDental Podcast
Bonus Episode: Partnerships, Compliance, and the Future of AI with Adrian Dray
Partnerships in dentistry are changing. Gone are the days when suppliers could rely on trade shows to build relationships. Instead, Adrian Dray argues, practices and DSOs are now looking for visible ambassadors who represent their companies with authenticity, credibility, and commitment. Senior leaders aren’t waiting at the booths; they’re watching on LinkedIn, Facebook, and digital communities where reputation is built in real time.Adrian also explores the high-stakes world of compliance, sharing stories of ransomware attacks, “data lemons” in acquisitions, and why a risk-based approach with clear accountability protects both patient data and practice value. He warns th...
2025-10-10
22 min
The TechDental Podcast
The Cloud Platform Changing How UK Dentists Scale
Many dental practices are still running on outdated systems that create bottlenecks, limit growth, and leave compliance gaps unaddressed. While technology has advanced, too many practices are left paying the ‘dental tax’ for software that was never designed with dentistry in mind.In this episode of The TechDental Podcast, host Dr Randeep Singh Gill speaks with Adrian Dray, UK Director of Partnerships at CareStack and one of the leading voices in UK dental tech. With a career that spans group data protection at IDH, GDPR consultancy, and senior privacy leadership in the banking sector, Adrian brings a rare comb...
2025-10-07
24 min
The CareStack Podcast
The Doers Podcast | Episode 8 | Bill Neumann and Kim Larson, Group Dentistry Now
In the latest episode of For The Doers Podcast, host Dan Hall sits down with Kim Larson, Co-Founder and COO of Group Dentistry Now, to hear how she noticed dental practices starting to consolidate yet found almost no information about it. She realized that if this change was coming, they might need to take the lead themselves.Together with Bill Neumann, CEO of Group Dentistry Now, Kim shares their journey, offering insights on growing group dental practices and navigating the complex world of DSOs.
2025-10-03
33 min
The CareStack Podcast
The Doers Podcast | Episode 7 | Jordin McEntire, DEO: The Dentist Entrepreneur Organization
In the latest episode of For The Doers, host Dan Hall sits down with Jordin McEntire, Executive Coach and Fractional COO at the Dentist Entrepreneur Organization (DEO) and Founder of Entire Management. With years of experience leading operations at Pacific Dental Services and Heartland Dental, Jordin has honed a unique approach to developing leaders, aligning teams, and building businesses that thrive.During the conversation, Jordin dives into the lessons she’s learned from managing multi-location dental practices and running her own company focused on leadership and talent development. She explains why clarity and focus matter more than ra...
2025-09-19
28 min
The CareStack Podcast
The Doers Podcast | Episode 6 | Tatiana Herzog, Implant Center Of Miami
The Doers Podcast just dropped a new episode and it’s one you don’t want to miss.This time, Dan Hall sits down with Dr. Tatiana Herzog, DDS, one of the first board-certified implantologists in South Florida, founder of Implant Center of Miami, Implant Instructors, and the driving force behind Value Driven Ads, a marketing agency built by a dentist for dentists.Dr. Herzog’s journey is the definition of impact.At the Implant Center of Miami, she’s been transforming lives with dentistry since 2010.Through Implant Instructors, she’s created a world-clas...
2025-09-05
27 min
The CareStack Podcast
The Doers Podcast | Episode 5 | Rasheeda Johnson, DentCare Now
The Doers Podcast just landed a new episode, press play.This time, Dan Hall sits down with Dr. Rasheeda Johnson, the powerhouse behind Dent Care Now, a same-day, after-hours, emergency-first dental practice that’s rewriting the rules.She’s not just treating toothaches.She’s delivering relief, restoring confidence, and proving that “urgent” can also mean exceptional.From serving a single patient a day to running multiple high-demand locations, Dr. Johnson’s journey is a masterclass in hustle, heart, and scaling without losing your spark.Hosted by Da...
2025-08-15
33 min
The Dental Marketer
From Clinician to CEO: How to Work ON Your Practice Instead of IN It | Lisa Grogan | 567
Are you trapped in the daily grind, or are you steering your practice towards real growth?In this episode, we explore the heart and mind of dental practice success with Lisa Grogan, a respected dental coach whose journey began by chance and evolved into a passion for transforming practices.Lisa pulls back the curtain on what it takes to elevate a dental practice beyond clinical excellence. She shows why dentists must step up as business leaders, not just healthcare providers, and how this shift influences everything from patient trust to practice profitability. Through relatable stories...
2025-08-07
00 min
The Dental Marketer
From Clinician to CEO: How to Work ON Your Practice Instead of IN It | Lisa Grogan | 567
Are you trapped in the daily grind, or are you steering your practice towards real growth?In this episode, we explore the heart and mind of dental practice success with Lisa Grogan, a respected dental coach whose journey began by chance and evolved into a passion for transforming practices.Lisa pulls back the curtain on what it takes to elevate a dental practice beyond clinical excellence. She shows why dentists must step up as business leaders, not just healthcare providers, and how this shift influences everything from patient trust to practice profitability. Through relatable stories...
2025-08-07
00 min
The CareStack Podcast
The Doers Podcast | Episode 4 | Penelope Chang, DDS | Cosmetic and Family Dentistry, Tenafly, NJ
Get ready to meet Dr. Penelope Chang, owner of a leading cosmetic and family dental practice in Tenafly, NJ, where dentistry meets pure artistry.A pioneer in CAD/CAM dentistry, Dr. Chang fabricates custom porcelain crowns and fillings in just one visit using cutting-edge CEREC technology.From extractions to full-blown smile glow-ups, Dr. Chang’s work goes far beyond the chair—and in this episode, you’ll hear how every smile she crafts tells a story.Hosted by Dan Hall, VP of Sales at CareStack, this conversation will explore the magic behind...
2025-07-29
24 min
The Dental Marketer
Building Trust at Every Touchpoint: The Patient-Obsessed Practice Blueprint | Santosh Patel | 563
What if every step of your patient’s journey—not just your care—felt extraordinary? In this episode, Michael sits down with Santosh Patel for a deep dive into building a practice where being obsessed with patient experience is the rule, not the exception. From the very first online interaction to the moment patients step out the door, you’ll discover how reputation and practice growth thrive when you exceed expectations at every touchpoint.Together, Michael and Santosh uncover the real-world challenges that often separate intention from impact, such as misaligned messaging, outdated office systems, and the...
2025-07-10
00 min
The Dental Marketer
Building Trust at Every Touchpoint: The Patient-Obsessed Practice Blueprint | Santosh Patel | 563
What if every step of your patient’s journey—not just your care—felt extraordinary? In this episode, Michael sits down with Santosh Patel for a deep dive into building a practice where being obsessed with patient experience is the rule, not the exception. From the very first online interaction to the moment patients step out the door, you’ll discover how reputation and practice growth thrive when you exceed expectations at every touchpoint.Together, Michael and Santosh uncover the real-world challenges that often separate intention from impact, such as misaligned messaging, outdated office systems, and the...
2025-07-10
00 min
The CareStack Podcast
The Doers Podcast | Episode 3 | Michael McCarthy | Healthcare Strategy & AI Consultant
CareStack presents The Doers Podcast. In this series of candid interviews with successful entrepreneurs and changemakers in U.S. dentistry, we dive deep into their journeys, what drives them, and the insights they've gained along the way.Hosted by Dan Hall, VP of Sales at CareStack, this episode features Mike McCarthy, a 25-year industry veteran, renowned dental consultant, and one of the most sought-after speakers in the dental space. Known as the “CEO Whisperer,” Mike shares his unconventional path into dentistry, the shifts he's witnessed over the decades, and his mission to elevate the profession by bridging the...
2025-07-03
29 min
The Dental Marketer
DIY Dental Insurance Negotiation: Tips for Taking Control of PPOs | Dana Moss | 561
Unlocking better insurance reimbursements isn’t about luck—it’s about knowing the rules of the PPO game and playing to win!In this episode, we sit down with Dana Moss, an expert in PPO insurance allowables, to reveal the negotiation secrets that empowered her (and countless dental practices) to dramatically boost revenue. Dana’s hands-on approach, honed over two decades of successfully managing and negotiating on behalf of dental offices, proves that with the right tactics, dentists can finally take control of their income streams.From demystifying negotiation timelines with major players like Delta...
2025-06-26
00 min
The Dental Marketer
DIY Dental Insurance Negotiation: Tips for Taking Control of PPOs | Dana Moss | 561
Unlocking better insurance reimbursements isn’t about luck—it’s about knowing the rules of the PPO game and playing to win!In this episode, we sit down with Dana Moss, an expert in PPO insurance allowables, to reveal the negotiation secrets that empowered her (and countless dental practices) to dramatically boost revenue. Dana’s hands-on approach, honed over two decades of successfully managing and negotiating on behalf of dental offices, proves that with the right tactics, dentists can finally take control of their income streams.From demystifying negotiation timelines with major players like Delta...
2025-06-26
00 min
The CareStack Podcast
The Doers Podcast | Episode 2 | Dr. Alex Otto and Tim Otto, Alcan Dental Cooperative
CareStack presents the The Doers Podcast. In this series of candid interviews with successful entrepreneurs in US dentistry, we will dive deep into their personalities, how thy got started, their success formulae and their life lessons. Hosted by Dan Hall, VP-Sales at CareStack, this episode of The Doers Podcast features Tim and Alex Otto, founders of Alcan Dental Cooperative and Kids Tooth Team in Austin, TX. Watch them talk about finding their life's calling in dentistry, and about upending the PE-led model of building DSOs with a co-operative structure for growth.
2025-06-06
49 min
The Dental Marketer
Cloud, AI, and Teamwork: The Easy Way to Onboard New Practice Management Technology | Sadie Stewart | 556
Why do some dental practices sail through technology upgrades while others struggle with stalled schedules and unhappy teams?In this episode, we're sitting down with dental practice management expert Sadie Stewart to unlock the real secrets behind seamless tech integration in modern dental offices. Sadie delivers firsthand advice on choosing the right systems, sidestepping common pitfalls, and ensuring your whole team is empowered to use new technology. Whether you manage a solo practice or a multi-location empire, you'll take away practical steps to avoid bottlenecks, maximize your return on investment, and build a future-ready practice....
2025-05-22
00 min
The 10 Minute Dental Marketing Podcast
Dental Practice Financials: Benchmarks, Overhead, and Profit Insights [2025 Update]
Dental Practice Financials: Benchmarks, Overhead, and Profit Insights [2025 Update] Maintaining a profitable dental practice in 2025 requires a clear understanding of key financial benchmarks, rising overhead trends, and the operational shifts shaping the industry. This guide outlines the latest production and overhead standards, how staffing costs are changing, and the financial strategies successful practice owners are using to stay ahead. What You'll Learn Current financial benchmarks for general and hygiene production Updated overhead and wage percentages for 2025 Treatment acceptance and patient retention targets that drive profitability How technology and automation reduce overhead...
2025-05-16
17 min
The Dental Marketer
The Power of Free Giveaways in Ground Marketing: The Right and Wrong Way | GMS
What separates giveaways that fizzle out from those that make a massive impact on your marketing?Imagine leveraging the power of a small gift to engage potential patients, gather valuable data, AND create win-win scenarios that cultivate loyalty and boost your return on investment (ROI). We'll explore how to craft giveaways designed not merely as free trinkets but as tools that drive specific behaviors like scheduling appointments or sharing experiences, solidifying your practice's place in the community's mind. Through proven strategies and real-life examples, you'll discover how understanding the psychology of value can turn a pointless giveaway...
2025-05-05
00 min
The CareStack Podcast
The Doers Podcast | Episode 1 | Katie Post, Northwest Dental Group
CareStack presents the The Doers Podcast. In this series of candid interviews with successful entrepreneurs in US dentistry, we will dive deep into their personalities, how thy got started, their success formulae and their life lessons. Hosted by Dan Hall, VP-Sales at CareStack, this episode of The Doers Podcast features, Katie Post, CEO of Northwest Dental Group in Rochester, MN. Katie's remarkable story about starting and scaling Northwest Dental Group is a guidebook for existing and aspiring dental entrepreneurs.
2025-05-02
44 min
The Very Dental Podcast Network
Very Clinical: How to Integrate Technology with Scott Shrader
Kevin and Zach, along with Alan welcome Scott Shrader from 3D Dentists to the podcast! Scott shares his journey from general sales into dental implant and equipment sales. Now part of the 3D Dentist team, Scott focuses on partnerships and the technology division, guiding dentists through the complexities of selecting and implementing digital tools like scanners, printers, and software. The conversation dives into the practicalities of bringing new digital technology into a dental practice. Key themes include overcoming the fear of rapid obsolescence (highlighting how software updates extend hardware life), the importance of having a clear implementation...
2025-04-29
35 min
The Very Dental Podcast Network
Very Clinical: Stacking Up the Benefits of CareStack with Jamie Flanagan
In another Zachless episode, Kevin is joined by Missy Fryer, Al and special guest Jamie Flanagan from CareStack for a candid discussion about their practice's transition to the CareStack dental software platform. They move beyond the hype to share their specific experiences, highlighting the intuitive interface, the power of the real-time dashboard, the efficiency gains from Voice Stack's AI call logging, and the stress reduction from using Care Revenue for insurance management. Discover how consolidating multiple functions into one cloud-based system improved transparency, streamlined workflows, enhanced cash flow, and even made onboarding new team members easier. Some l...
2025-04-22
36 min
The Very Dental Podcast Network
Very Clinical: A CareStack Story with Jamie Flanagan of CareStack
In today's Zachless episode, Kevin is joined Alan, along with co-hosts Missy Fryer and Jamie Flanagan of CareStack! They Share insights on transitioning to CareStack, a cloud-based practice management software. The conversation covers initial fears, benefits of the system, and the comprehensive support provided by CareStack during the switch. Jamie outlines the advantages, including consolidation of operations, enhanced security, and operational efficiency. Missy reflects on the seamless data migration and robust ongoing support that alleviated initial concerns. Some links from the show: CareStack 3D Dentists If you decide to look in to CareStack, be sure t...
2025-04-15
37 min
The Dental Marketer
How to Maximize Your Practice's Impact at Community Events | GMS
Imagine turning casual event interactions into lifelong patient relationships.In this episode of the Ground Marketing Series, we dive into a complete, actionable framework for dentists eager to expand their practices. I unpack the art of pre-event planning, setting intentional goals, and constructing an irresistible activation kit. Drawing on wisdom from marketing legend Seth Godin, we learn that storytelling lies at the heart of effective marketing. We'll cover the essential roles within an event team— the magnet, the messenger, and the connector—each playing a crucial part in generating and nurturing potential patients.We'll discuss hand...
2025-04-14
00 min
The Dental Marketer
Your Dental Startup Guide: Budget, Supply, and Manage Like a Pro | Nishant Pandit | 550
Are you a new startup owner ready to dodge common pitfalls and steer your practice toward success?Join us today as we walk through the inspiring journey of Nishant Pandit, a visionary in dental business development. From dental school in India to impacting the U.S. practice management scene, Nishant's experience is as diverse as it is practical. Listen as he shares his professional growth, discussing the pivotal steps he took to launch Atlantic Medical Supply and his own consulting company, Built Easy Solutions. Nishant guides us through the intricacies of managing and growing dental practices, emphasizing...
2025-04-10
00 min
The Very Dental Podcast Network
Very Clinical: Kevin is (Care) Stacked!
"I want this to run like a real business, and if that's what it takes to run it, I know that I'll get the revenue back." -- Kevin on investing in CareStack. Today, the Very Clinical guys dive into the world of dental practice management software. Kevin, Zach and Al discuss their first experiences with computers, their current software choices, and Kevin's recent switch to CareStack. The conversation highlights the evolution of practice management from early home-grown solutions to modern, cloud-based platforms. Some links from the show: CareStack cloud based practice management...
2025-03-18
41 min
The Dental Marketer
Big Savings for Independent Practices: Dental GPO Secrets Revealed | Michael McCoy | 545
How can small dental practices leverage big-business buying power?In this episode, we chat with Mike McCoy, the visionary behind Dental Collective, who helps independent practices save big on high-end dental products and services. Raised in a family immersed in the dental sales sector, Mike shares his personal journey and expansive experience working with industry giants like Komet USA and Align Technology. These roles unveiled the secrets of sales and pricing, laying the foundation for Dental Collective. The heart of the discussion reveals how McCoy's group purchasing organization (GPO) empowers smaller practices to enjoy the pricing benefits...
2025-03-06
00 min
The Dental Marketer
Mastering Hiring and Management for Indie Practices: What You Must Know | Dr. Sarah Blair | 543
Hiring and practice management can be tricky for independent practices...So today we've brought on Dr. Sarah Blair, a renowned dental consultant whose experiences and insights offer a masterclass in dental practice management. From her early days at Ohio State University to owning a practice of her own, Sarah's story is filled with real-world lessons. She shares how her experiences at two contrasting Milwaukee practices shaped her understanding of effective dental management. One was meticulously systems-focused, while the other embraced a laid-back, blue-collar approach—both offering valuable insights into the nuances of practice operations and the pivotal ro...
2025-02-20
00 min
The Dental Marketer
From Debt to Stability: Strategic Wealth Tips for Upcoming Dentists | Ross Brannon | 540
Navigating the complex world of practice ownership isn't just about mastering the clinical side of dentistry. In this insightful episode, strategic wealth specialist Ross Brannon delves into the less-discussed trials faced by dentists, focusing on the often-overwhelming challenge of people management. Brannon reveals how these difficulties can push some dentists to the brink of considering selling their practices, shedding light on a critical issue that affects countless individuals in the field. His expert guidance is particularly timely given the additional pressures faced by new dentists, who not only contend with professional stressors but also juggle su...
2025-01-30
00 min
The Dental Marketer
How Hygienists Drive Success: Secrets to a Profitable Practice | Dr. Bill Trout & Tiffany Wuebben | 532
How can a well-managed hygiene department skyrocket production in your practice?Today we're diving into a conversation with Dr. Bill Trout and consultant Tiffany Wuebben to unravel the often underestimated but crucial role of hygiene departments in dental practice success. Dr. Trout, a veteran in managing multiple practice locations, shares how his operations thrive through strategic organization and empowered leadership. He brings to light the indispensable contribution of his wife, and his hygiene team lead, illustrating a well-oiled machine where each part enhances the other. Tiffany complements this by detailing how she has collaborated with Dr...
2024-12-05
00 min
The Dental Marketer
Why Patients May Benefit from the No-Hygienist Model | Dr. Ron Schefdore | MME
Can a dental practice function on a NO-hygienist model? In this Monday Morning Episode, I sit down with Dr. Ron Schefdore, a trailblazing dentist who dared to challenge the conventional hygienist-dependent model and hasn't looked back since. He bravely shares his transformative journey, detailing the hurdles and victories of running a practice without hygienists. By prioritizing time with patients and refining diagnostic capabilities, Dr. Schefdore not only enhanced patient care but unveiled significant financial benefits. He offers a candid look into the operational dynamics of his practice, demonstrating how a focus on customer relationships can complement financial gr...
2024-11-18
00 min
The Dental Marketer
From Concept to Collaboration: Starting Your Emergency Care Practice | Dr. Rasheeda Johnson | 529
What do the ins and outs of an emergency care practice partnership look like? In this episode, we dive into the remarkable journey of Dr. Rasheeda Johnson, who shares her path from a passionate young dental enthusiast to the proud owner of Dentcare Now. Dr. Johnson reveals how her early experiences working in various practices laid the foundation for her career, eventually culminating in the creation of her innovative urgent care dental model. Open seven days a week, Dentcare Now stands out by offering emergency dental services even on most holidays, challenging the norms of traditional dental clinics. Through...
2024-11-14
00 min
The Dental Marketer
Selling PPO Profits: Building a Trustworthy, Stress-Free Organization | Vivek Kinra | 526
Have you ever considered how a single moment of clarity can transform your entire entrepreneurial journey? In this revealing episode, we have Vivek Kinra back on the show to delve into the highs and lows of his unique entrepreneurial path. Vivek opens up about the conception and growth of PPO Profits, detailing his approach to revolutionize practice profitability and navigate through contract restructuring. A true turning point came with the mounting stress from his multiple roles, culminating in a profound mental breakdown in March 2023, which forced him to re-evaluate his priorities. By candidly sharing his struggle with me...
2024-10-24
00 min
The Dental Marketer
Breaking the Alcohol Stigma: Alcohol Use and Mental Health in Focus | Laura Nelson | MME
Is sobriety an all-or-nothing proposition in dentistry? In today's Monday Morning Episode, we've brought on Laura Nelson to uncover the nuanced conversation around alcohol use in the dental industry. Laura challenges the common perception that only those classified as "alcoholics" need to consider sobriety. Through personal insights, she stresses the importance of making conscious, sober decisions and explains how even social drinking can impact professional performance and practice culture. Dive deep into the pressures dentists face that often push them towards alcohol, and learn why open conversations about this topic need to happen more frequently and with less stigma.
2024-10-21
00 min
The Dental Marketer
Are You Chasing a Purpose Needlessly? Valuable Insights from a Personal Journey | Adrian Dray | MME
Are you chasing a purpose needlessly? In this episode, I chat with Adrian Dray, who experienced precisely that. Adrian dives into his personal journey from an emotional and financial low in 2017, a time that challenged his to-the-core beliefs about the conventional pursuit of purpose. Through exploring and mastering the unknown, Adrian's life took a complete 180° turn when he embraced GDPR legislation, achieving an invigorating career refresh and unraveling new practical wisdom about mending a personal series of setbacks.Join us for a raw, authentic conversation that breaks down mainstream self-help myths whether diagnosing the necessity of a l...
2024-09-30
00 min
The Dental Marketer
Should You Buy a Practice or a Home First? | Morgan Stump | MME
Trying to decide whether to purchase a practice or a home first? In this jam-packed episode, I sit down with Morgan Stump to unravel this complex decision-making process. With 15 years of diligent industry experience, Morgan delves into a point-by-point comparison of these life-altering choices, examining the ramifications for your long-term financial health, risk profile, and adaptation to shifting market conditions. Whether you're a first-time buyer or reconsidering your next investment step, this episode is brimming with expert advice tailored just for you!Morgan doesn't stop there. To help doctors looking to relocate, he dishes out practical...
2024-09-23
00 min
The Dental Marketer
The Key Components of Building a Community-Focused Dental Practice | Dr. Collin Myrick | 519
How did a small-town dental practice transform into a flourishing five-doctor operation? In this episode, Dr. Collin Myrick unpacks the impressive growth of his dental practice, nestled in DeFuniak Springs, Northwest Florida. Dr. Myrick shares his journey from humble beginnings to a leading community-centered practice. He underscores the pivotal influence of his upbringing and education, revealing why meaningful community connections are the backbone of his success. As someone passionately committed to delivering comfortable, high-quality care, Dr. Myrick illustrates the significance of community engagement and patient advocacy in thriving practices.Dr. Myrick discusses the rewarding challenges of running...
2024-09-05
00 min
The Dental Marketer
Why Your Practice Should Address Sleep Apnea Now | Dr. Dar Radfar | MME
Could adding sleep apnea services to your practice be a life saver for patients? In this episode, we've brought on Dr. Dar Radfar to uncover why dentists are uniquely positioned to identify and treat sleep apnea, a commonly overlooked yet critical health concern. By breaking down how dentists can implement sleep apnea treatments into their practice using oral appliances, Dr. Radfar emphasizes the ethical responsibility and the immense health benefits this can afford to patients. Throughout our conversation, the importance of a systematic approach and patient education shines as a key takeaway, with Dar weaving in anecdotal insights...
2024-08-26
00 min
The Dental Marketer
Rise of a Cosmetic Dentist: Balancing Work and Life in Chicago | Dr. Brittany Dickinson | 517
How can you build a flourishing cosmetic practice in a saturated market like Chicago? In this episode, Dr. Brittany Dickinson takes us on her inspiring journey of acquiring a dental practice amidst the vibrant cityscape of Chicago. From her methodical decision to move from Miami to the Windy City, Brittany shares how she built her completely fee-for-service office that caters to cosmetic dentistry, all while managing a start-up injectables boutique. Her story is filled with insightful experiences about balancing professional ambitions with personal well-being, choosing the right location, and taking strategic risks—especially during uncertain times.Dr. Br...
2024-08-22
00 min
Hood2Hooded Podcast
Navigating High Costs with Financial Literacy : Exploring KPIs (Part 2)
Send us a textReady to transform your dental practice into a thriving business? Discover the essential KPIs you must track to ensure financial health and patient satisfaction. Join Dr. Shon as she breaks down the critical metrics—revenue growth rate, profit margin, patient retention rate, and new patient acquisition—that can make or break your practice. Learn how practice management software like CareStack can simplify your KPI tracking and why balancing new patient acquisition with retention efforts is vital for sustainable growth.Facing high operational costs in your first year? Dr. Shon dives into the...
2024-06-17
25 min
Protrusive Dental Podcast
Best Dental Softwares for Principals and Associates? – AJ007
From softwares to enhance communication with prospective patients, and clever ones that utilise AI for radiographs and note taking, Prav Solanki and I deep dive into some products we currently like to use or have heard good things about. https://youtu.be/50GNVjVHJQg Watch AJ007 on Youtube In this episode, we discuss the many ways that AI is now streamlining things in our workplace and ensuring that we are able to protect ourselves from a medico-legal perspective, as well as providing the patient with confidence in their treatment plans. Get ready to get techy! Softwares...
2024-05-16
1h 13
Protrusive Dental Podcast
Best Dental Softwares for Principals and Associates? – AJ007
From softwares to enhance communication with prospective patients, and clever ones that utilise AI for radiographs and note taking, Prav Solanki and I deep dive into some products we currently like to use or have heard good things about. https://youtu.be/50GNVjVHJQg Watch AJ007 on Youtube In this episode, we discuss the many ways that AI is now streamlining things in our workplace and ensuring that we are able to protect ourselves from a medico-legal perspective, as well as providing the patient with confidence in their treatment plans. Get ready to get techy! Softwares...
2024-05-16
1h 13
Protrusive Dental Podcast
Best Dental Softwares for Principals and Associates? – AJ007
From softwares to enhance communication with prospective patients, and clever ones that utilise AI for radiographs and note taking, Prav Solanki and I deep dive into some products we currently like to use or have heard good things about. https://youtu.be/50GNVjVHJQg Watch AJ007 on Youtube In this episode, we discuss the many ways that AI is now streamlining things in our workplace and ensuring that we are able to protect ourselves from a medico-legal perspective, as well as providing the patient with confidence in their treatment plans. Get ready to get techy! Softwares...
2024-05-16
1h 13
DENTOLOGY - The Business of Dentistry
Abhi Krishna - Imperfectly Perfect E135
This week Chris and Andy had the pleasure of chatting to Abhi Krishna, CEO of Carestack, the dental Practice Management Software company that has recently entered the UK market. In this episode, Abhi talks about his childhood and growing up in India, his career and entrepreneurial journey and the stepping stones that led him to where he is now operating in the hi-tech and commercial world of the west. He tells us more about Carestack, the problem it fixes in the UK dental sector and background to the strong company culture and vision. H...
2024-03-18
1h 06
The Paradigm Concept with Dr. David Rallis
The Paradigm Journey, a conversation between Dr. David Rallis and Dr. Mike Walker
In today’s episode, David Rallis becomes the interviewee as Mike Walker takes on the guest-host role. We dive into David's personal and professional journey, revealing the experiences that have honed his approach to healthcare and leadership at Paradigm. This episode unpacks how Paradigm turns seemingly unattractive deals into golden opportunities and fosters a work culture that scores high in employee satisfaction. We discuss the strategic mergers that have catapulted Paradigm's growth across states and delve into the company's commitment to innovation—from leveraging data to employing cutting-edge technology. Join us as we explore the transformative shifts in Paradigm's appr...
2023-11-30
59 min
The Dentalpreneur Podcast w/ Dr. Mark Costes
1847: Software Consolidated
On today's episode of the Dentalpreneur Podcast, join me as I sit down with Jeanina Pizzano, the dynamic Director of Strategic Partnerships at Carestack. With her deep-rooted experience in the dental industry, Jeanina delves into the transformative impact of Carestack's innovative, cloud-based software on dental practice management. Don’t miss out as we explore the intersection of technology and dentistry, and uncover insights on streamlining your practice for success Pizzano, with over 17 years of experience in dentistry, discusses her journey, emphasizing the role of innovation and partnership in the field. She highlights the challenges dental professionals face in...
2023-11-13
35 min
Group Practice Accelerator
Darby and CareStack Join us for a Quick Convo - SFC2CEO Promotion
Jeff Darby from Darby Dental and Jeanina Pizzano from CareStack join us on the podcast today to discuss how they provide the solutions you need to maximize the operations in your group practice. To learn more about CareStack, click here: https://carestack.com/ To learn more about Darby Dental Supply, click here: https://www.darbydental.com/Home.aspx Are you registered for our upcoming Scaling from Clinician to CEO Event? Save your seat before it's too late! Register here: https://www.polarishealthcarepartners.com/scaling-from-clinician-to-ceo
2023-09-19
15 min
Dental Rift Podcast
Special Episode: Dental Rift is Turning 1. Here’s What We’ve Learned So Far.
In this special anniversary episode, Gary and Tanner share some of their top clips from Year 1, including 4 dental CEOs talking about the changing role of the PMS, how AI may one day shape dental, and what they learned about customer service from Disneyland.Connect with our Guests: Facebook: https://www.facebook.com/MosaicDentalCareWebsite: https://www.oryxdentalsoftware.com/ Website: https://www.planetdds.com/Website: https://carestack.com/Website: https://thedentistagent.com/Podcast Website: https://dentalrift.comSay Hello to Gary Bird:LinkedIn: https://www.linkedin.com/company/thegarybird Say Hello to Tanner Applegate:LinkedIn: https://www.linkedin.com/in/tanner-applegate📧Get 5 powerful idea...
2023-09-07
37 min
The Paradigm Concept with Dr. David Rallis
Elevating Dental Practice Management: Insights from Abhi Krishna, CEO of Carestack
Abhi Krishna is the CEO of Carestack, a company that specializes in cloud-based online dental practice management software. Hailing from a small town in South India, Abhi started his career in technology by working for prominent corporations. However, he later transitioned from being an engineer to becoming a user experience designer.One of Abhi's earliest projects involved collaborating with a sleep apnea management company. This experience inspired him to envision a chronic disease management system, beginning with obstructed sleep apnea. This concept was then implemented in a dental office, aiming to streamline operational procedures and workflows using...
2023-09-07
43 min
Dentistry Made Simple with Dr. Tarun 'TBone' Agarwal
Dental Tech Evolution: Cloud-Based Transformation
In this episode, my special guest Dr. Ryan Morrison and I talk about the game-changing impact of cloud-based systems in dentistry. With a whopping 12,000 patients over 22 years, keeping track of everything using traditional server setups is no easy feat. Today, embracing user-friendly solutions like CareStack isn't just wise, it's essential – they've evolved remarkably and now provide a comprehensive platform in a single app. This shift doesn't just make work accessible globally; it also unleashes your team's potential like never before. @3:55 Dr. Ryan's Journey: From Starting to Mastery of Cloud-Based Systems
2023-08-29
35 min
Group Practice Accelerator
BYEP: Enterprise Solutions with Darby & CareStack
For those wanting to build an enterprise that is truly scalable, you need to have a procurement solution and cloud-based software solution in place. Darby Dental and CareStack provide both. Jeanina Pizzano (jeanina@carestack.com), Director of Strategic Partnerships for CareStack, and Jeff Daly (Jeffrey.Daly@darbygroup.com), Vice President at Darby, join me on the show today to talk solutions and future projections. And for those joining us next week in Ft Lauderdale, you’ll get to meet them both! Learn more about our BYEP Event here: https://www.polarishealthcarepartners.com/build-your-enterprise-platform Are you a subscriber to our podcast? Ge...
2023-05-05
26 min
Dental Times
Dental Times (Weekly Roundup) Episode 255 for March 10th, 2023
DentalTimes is the Dental Industry News Aggregator: https://dentaltimes.com/ This resourceful platform provides real time news, insights and analysis for the Worldwide Dental Industry. Watch our Weekly Roundup on Fridays at 5 PM PST or anytime after on the DentalTimes App or YouTube. Download the DentalTimes App today on iOS or Android. #Dental #DentalTimes #DentalNews #Dentistry This Weekly Roundup episode is sponsored by Dentainment, a Digital Marketing Agency and Consultancy for Dental Practices: https://dentainment.com/ In this episode, we cover a varie...
2023-03-13
03 min
Tales of a CIO
Guest Speaker: Dr. Mubashir A. Chaudhry, Pediatric Dentist
Thank you for watching the first episode of "Chats with Chaudhry." This series will focus on featured guest speakers. I am taking a break from the anecdotes, and Q&As and bringing in new faces, fresh experiences, and unique perspectives. Today my guest is Dr. Mubashir A. Chaudhry DMD, a Pediatric Dentist in Florida. Dr. Chaudhry did his Bachelors in Math at the University of Florida, graduating and then staying to attend University of Florida College of Dentistry graduating in 1994, followed by a a few years of practice and a residency in Pediatric Dentistry at University of T...
2023-02-15
57 min
Dental Rift Podcast
#12 - Four Dental CEOs Discuss The Future of PMS
On this special episode of Dental Rift, Gary and Tanner interview FOUR dental tech CEOs (well, technically three CEOs and one founder) about the future of PMS software and their experiences chasing the holy grail of one platform to do everything a practice needs. Rick Collison and Dr. Rania Saleh of Oryx Dental Software, Eric Giesecke of Planet DDS, and Abilash Krishna of CareStack are all in the house, so buckle up!//GUEST INFO: ⬇️Rick CollisonCEO - Oryx Dental SoftwareDr. Rania SalehFounder & President - Oryx Dental SoftwareWebsite: https://www.oryxdentalsoftware.com/ Instagram: https://www.instagram.com/oryxdentalsoftware/ Facebook: https://www.face...
2022-12-01
54 min
The Future of Dentistry
Tech Innovations, with Travis Rodgers & Jim Gerson
On this episode of the Future of Dentistry podcast, Anne Duffy is joined by Travis Rodgers and Jim Gerson. Travis and Jim are both dental entrepreneurs and tech extraordinaires. Travis and Jim discuss the changes happening in the dental and medical spaces, including certain features becoming cloud-based. They also discuss the change in patient expectations since the pandemic, and how to keep up with that. The two explain the new uses of AI (artificial intelligence) that can be implemented in a dental practice, and the importance of teledentistry. The Future of Dentistry Podcast is the official podcast of De...
2022-11-16
30 min
The Dear Doc Podcast™
The Good, The Bad and Why He Switched to Carestack.
The Good, The Bad and Why He Switched to Carestack. Dr. Vu Le speaks about the experience of one of the most frightening things a practice owner has to deal with... Changing the PMS!
2022-10-10
57 min
The Dentalpreneur Podcast w/ Dr. Mark Costes
1524: Your Practice's Technology Stack
Today’s Dentalpreneur Podcast guest has demonstrated success in overseeing operations, improving efficiencies, increasing patient satisfaction, and driving revenue for the DSO sector for over 23 years. As an innovative operations strategist, Maria Fuertes has co-created a proprietary Practice Operating Cycle for Carestack, a concept for operational service excellence and compassionate people development. She shares with Dr. Mark Costes how she is helping scale and grow multiple organizations in her capacity as “Director of Practice Heroes.” EPISODE RESOURCES https://carestack.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Wr...
2022-08-30
50 min
Group Practice Accelerator
Interview with Lightwave CEO, Justin Jory
That was a GREAT interview! We talk growth, culture, integration, the Seller’s Dilemma, Crossing the Chasm, and a whole lot more. Plus our Platinum Sponsor for “Scaling from Clinician to CEO” is CareStack. Registration link to join us: https://bit.ly/ScalingfromCliniciantoCEO
2022-08-30
1h 01
The Dear Doc Podcast™
Season 3 Episode 4 - Doc Chats with Dr. Gary Cardosa about his Carestack experience
Doc Chats with Dr. Gary Cardosa about his Carestack experience
2022-06-24
33 min
The Nifty Thrifty Dentists
Dr. Travis Campbell: Dentist, Speaker, and Happy Carestack User.
NOTES: ● Many of you know Jim Gerson from CareStack—he’s an old friend to the Nifty Thrifty community and Dr. Glenn Vo himself. And while Glenn was ecstatic to have Jim on for another episode of the Nifty Thrifty podcast, he was just as pumped to host Dr. Travis Campbell (whom he deems the “Practice Whisperer”). ● Travis is a fellow user of Carestack, just like Glenn, and he wanted to vouch firsthand about his experiences with how other “Guerrilla” dental practice management software—Open Dental, Dentrix, etc.—proved lackluster. ● Switching to CareStack saved Travis’s tail and...
2022-05-18
29 min
The Dear Doc Podcast™
Season 2 Episode 38 Dr Kim Lee, Pediatric Dentist Talks to Doc about her experiences with Carestack
Season 2 Episode 38 Dr Kim Lee, Pediatric Dentist Talks to Doc about her experiences with Carestack
2022-04-21
43 min
The Dear Doc Podcast™
Season 2 Episode 32 Doc Interviews Jim Gerson and Crystal Beal of Carestack-
Season 2 Episode 32 Doc Interviews Jim Gerson and Crystal Beal of Carestack-
2022-02-07
26 min
Dental A Team Podcast
Is Your Practice Staying Relevant?
Innovation is the name of the game, and CareStack’s Jim Gerson joins Kiera to talk about it. Whether you’re part of a growing, ambitious practice or one that’s aggravated by subscriptions that bog you down, 2022 is the year to think differently. Jim and Kiera discuss CareStack’s abilities to streamline the following: Training of new hires Online scheduling Insurance verification Those practices that are innovating constantly are the most relevant. Are you one of them? About CareStack: CareStack was founded in 2015 by Dr. Mark Huzyak a...
2022-01-27
24 min
Dental A Team Podcast
Is Your Practice Staying Relevant?
Innovation is the name of the game, and CareStack’s Jim Gerson joins Kiera to talk about it. Whether you’re part of a growing, ambitious practice or one that’s aggravated by subscriptions that bog you down, 2022 is the year to think differently. Jim and Kiera discuss CareStack’s abilities to streamline the following: Training of new hires Online scheduling Insurance verification Those practices that are innovating constantly are the most relevant. Are you one of them? About CareStack: CareStack was founded in 2015 by Dr. Mark Huzyak a...
2022-01-27
24 min
The Nifty Thrifty Dentists
APEX Payment Solutions
NOTES: ● It’s always a blast for Dr. Glenn Vo to bring Zak and Jonathun on for another episode of the Nifty Thrifty podcast. As the founders of Apex Payment Solutions, they’ve hooked Glenn and many other members of the Nifty Thrifty community up with major savings. ● Glenn met them four years ago. After Glenn found himself repeatedly “ripped off” by the other guys, APEX saved the day. ● The pair created Apex Payment Solutions to put power back into the hands of practice owners. They knew sure-fire ways to help their clients overcome the “Dent...
2022-01-19
57 min
Group Practice Accelerator
Enterprise Software Strategy with Carestack's Jim Gerson
Your practice management system should be one of THE cornerstones of your organic growth strategy, but all too often it's treated as just another marginal operational device. Carestack's VP of Sales & Marketing, Jim Gerson, gives us a LOT to think about when it comes to things like: historical versus predictive reporting capabilities; compliance versus strategic application; and increasing attraction and retention of new patients simply by making things convenient and efficient. He'll also share some insights into the data and analysis they derive from their user base. We cover all of that along with Polaris's effort to support the children...
2021-09-09
41 min
The Nifty Thrifty Dentists
SOTA Cloud + CareStack
NOTES: Many Nifty Thrifty members know Jim Gerson, Vice President of Sales & Marketing at CareStack, as he’s been on the podcast many times before.If you don’t know CareStack, however, it’s cloud-based imaging software for dental practices.This week, Dr. Glenn Vo and Jim sat down with Dustin Johnson, Director of Engineering at SOTA Imaging, and Albert Kim, VP of Sales & Marketing at SOTA Imaging, to go through a demo of their new software.SOTA just released its game-changing cloud imaging software, SOTA Cloud. This is your chance to get the first look at the...
2021-09-09
42 min
The Dear Doc Podcast™
Maria Fuertes and Nicole McVicker of Carestack
Director, Practice Heroes Program at CarestackMaria has been in the dental field for 24 years and has served as the Operations Manager for several DSOs, helping them to squeeze the most efficiency out of their operations.CareStack was founded in 2015 by Dr. Mark Huzyak and Abhi Krishna. Mark has been practicing dentistry for the past three decades, and none of the systems that existed in the market could truly keep up with the needs of his growing group practice.So in 2015, Mark reached out to a group of software experts led by Abhi...
2021-09-03
00 min
The Nifty Thrifty Dentists
Minimizing Inefficiencies In A Practice - Callforce
NOTES: Millions of dollars can be left on the books thanks to unscheduled treatment. Every time a phone call goes unanswered or a patient doesn’t schedule a follow-up appointment post-treatment, missed opportunities add up.That’s why, this week, I sat down with Cory Pinegar, CEO of Callforce, to talk about his dental solutions company.Cory and I met about four years ago, when I adopted Callforce for my own practice, and it’s been an amazing addition to my business. Thanks to Cory’s company, I’ve avoided leaving a lot of revenue on the table—C...
2021-08-05
30 min
The Nifty Thrifty Dentists
Making The Switch To Carestack- Jim Gerson & Monica Capelli
NOTES -Many offices have well known PMS such as Open Dental, Dentrix, Eaglesoft but may not have all the services you need such as patient engagement, marketing, etc. By the time you added these 3rd party apps, the monthly costs skyrocketed! -Staff issues with learning several different systems and troubleshooting to use them within the main PMS. -Carestack eliminates that by offering everything a practice might need in one integrated software. -Carestack offers practice management, patient engagement, patient payments/portal, online booking, clinical features and much more in an...
2021-06-11
43 min
Chargebee's Champions of Change Podcast
Navigating the ‘Haziness’ of Early Stage Startups with Shekhar Kirani
Vikram’s exceptional guest on the podcast today has worked for many years and is currently a partner at Accel, Shekhar Kirani. With over 25 years of experience in business and tech leadership roles across several startups and large companies in the US, Shekhar specializes in investing in early-stage software and mobile startups that help enterprises. During his extensive career, he has led investments in ANSR, BrowserStack, CareStack, Cogoport, FalconX, Freshworks, and Zenoti, and he also played a crucial role in the seed stage funding of Chargebee.Shekhar begins by sharing his secret to juggling different st...
2021-06-03
33 min
The CareStack Podcast
10. Creating Sustainable Specialty Dental Businesses
With almost 11 ADA recognized dental specialties and having a burgeoning market share, the specialty dental business is here to make significant gains in the coming years as we take a cursory glance at the latest trends of the dental industry.Listen to Ryan Arnold, Principal, Wisdom Teeth Guys as he explains the possibilities that lie ahead for the Dental Specialty business and how he has paid attention to patient care, technology adoption, and brand management to further sustainable practice growth for his specialty.
2021-05-06
29 min
Augment
CareStack Raises Funding, Afrikea launches SaaS e-commerce, BoostUp.ai & Ospera Raises Series A
Thiruvananthapuram-based cloud dental software startup CareStack raises $22.5 Mn from Steadview Capital, Delta Dental of California, Accel Partners, Eight Roads and F-Prime Capital. CareStack’s single all-in-one SaaS platform on the cloud combines dental practice management, patient engagement, practice marketing, and data analytics. The company claims to have doubled its revenue last year and has stated that its workforce has grown from 200 employees at the beginning of the year to 370 employees at present. In 2019, the company had raised $28 Mn from the same investors. With the recent funding, CareStack’s total funding raised is over $60 Mn.Ivorian startup Afrikrea partners with DHL a...
2021-04-29
03 min