Shows
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 20255 Fantastic French Startups - Vivatech 2021Five different french audio startups explain what their companies’ missions are as they’re interviewed at the Vivatech 2021 mega-conference in Paris, France.One french company that stood out was Cogneed, which focuses on the power of AI specifically when it comes to Inside Sales, Customer Care & Sales Development Reps, assisting them with dynamic display of relevant information, triggered by audio detection.Then comes Storyfox, a video interview tool that companies can use to create structured interviews using templates. This could especially be beneficial for companies that are looking to hire new employees as it makes the...
2021-06-2446 min
Voice Tech Podcast5 Fantastic French Startups - Vivatech 2021 - Voice Tech Podcast ep.086Five different french audio startups explain what their companies’ missions are as they’re interviewed at the Vivatech 2021 mega-conference in Paris, France.One french company that stood out was Cogneed, which focuses on the power of AI specifically when it comes to Inside Sales, Customer Care & Sales Development Reps, assisting them with dynamic display of relevant information, triggered by audio detection.Then comes Storyfox, a video interview tool that companies can use to create structured interviews using templates. This could especially be beneficial for companies that are looking to hire new employees as it makes the...
2021-06-2449 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Conversation Design Festival - Hans van Dam, CDIHans van Dam is the CEO of Conversation Design Institute, a company that teaches a human-centric workflow to conversation design which has proven itself in organisations around the world. This is Hans’s second appearance on the show, the first one being in episode 51 back in January.Hans explains what exactly conversation design means and focuses on its importance regarding conversational AI technologies. He shares his vast experience with training conversation designers at CDI, in order to successfully automate conversations in 2021. CDI’s Conversation Design Festival is coming up on June 15th. Attendees will learn from...
2021-06-0758 min
Voice Tech PodcastConversation Design Festival - Hans van Dam, CDI - Voice Tech Podcast ep.085Hans van Dam is the CEO of Conversation Design Institute, a company that teaches a human-centric workflow to conversation design which has proven itself in organisations around the world. This is Hans’s second appearance on the show, the first one being in episode 51 back in January.Hans explains what exactly conversation design means and focuses on its importance regarding conversational AI technologies. He shares his vast experience with training conversation designers at CDI, in order to successfully automate conversations in 2021. CDI’s Conversation Design Festival is coming up on June 15th. Attendees will learn from...
2021-06-071h 00
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Real-time Voice Changer - Jaime Bosch & Alex Bordanova, VoicemodJaime Bosch is the co-founder CEO of Voicemod, a massively popular real-time voice manipulation, augmentation & soundboard application for Windows PC. He is joined by Alex Bordanova, Director of Audio Experience at Voicemod.Based in Valencia, Spain, Voicemod has amassed over 17 million registered users & is the number one choice to create a unique & powerful sonic identity, whether it’s for gaming, content creation, dungeon-mastering, or just hanging out with friends online.We hear samples of a range of voice changing effects made by Voicemod & discuss the applications of these in various industries. We also dive into th...
2021-05-1827 min
Voice Tech PodcastReal-time Voice Changer - Jaime Bosch & Alex Bordanova, VoicemodJaime Bosch is the co-founder CEO of Voicemod, a massively popular real-time voice manipulation, augmentation & soundboard application for Windows PC. He is joined by Alex Bordanova, Director of Audio Experience at Voicemod.Based in Valencia, Spain, Voicemod has amassed over 17 million registered users & is the number one choice to create a unique & powerful sonic identity, whether it’s for gaming, content creation, dungeon-mastering, or just hanging out with friends online.We hear samples of a range of voice changing effects made by Voicemod & discuss the applications of these in various industries. We also dive into th...
2021-05-1830 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025A.I. Service Desks - Muddu Sudhakar, AiseraMuddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers. Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.Links from the show:AiseraAisera Press ReleasesAisera Case StudiesSponsors:Manni...
2021-05-0413 min
Voice Tech PodcastA.I. Service Desks - Muddu Sudhakar, Aisera - Voice Tech Podcast ep.083Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers. Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.Sponsor LinksManning books
2021-05-0415 min
Voice Tech PodcastVoice Transformation - Marco Liuni, Alta Voce - Voice Tech Podcast ep.082Marco Liuni is the co-founder and audio miner at Alta Voce, a research-backed startup based in Paris, France that shapes the emotions in human and artificial voices to enhance communication.Their product, Alta Call, is a voice transformation technology for contact centers, improving both the clarity of speech and enhancing the smile in the voice. Marco explains how their tech works, and we hear samples of audio that have been transformed.We also cover some of the ethical issues of transforming human voice, and how they are tackling this in the product. Marco shares his...
2021-04-0617 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Transformation - Marco Liuni, Alta VoceMarco Liuni is the co-founder and audio miner at Alta Voce, a research-backed startup based in Paris, France that shapes the emotions in human and artificial voices to enhance communication.Their product, Alta Call, is a voice transformation technology for contact centers, improving both the clarity of speech and enhancing the smile in the voice. Marco explains how their tech works, and we hear samples of audio that have been transformed.We also cover some of the ethical issues of transforming human voice, and how they are tackling this in the product. Marco shares his...
2021-04-0639 min
Voice Tech PodcastInteractive Storytelling - Christian Mahnke, EarReality - Voice Tech Podcast ep.081Christian Mahnke is CEO of EarReality, which helps some of the biggest companies in the world such as Disney, Audible, and Vox create interactive stories for voice marketing. Their stories are published on Amazon Alexa, Google Assistant, Samsung Bixby and more.Christian shares some of his best practices for interactive voice writers, including why it's important to write characters that people identify with. EarReality is set for success with the upcoming launch of Twist, their interactive storytelling tool for voice technology. Find out more by giving this episode a listen!Recorded asynchronously on...
2021-03-2316 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Interactive Storytelling - Christian Mahnke, EarRealityChristian Mahnke is CEO of EarReality, which helps some of the biggest companies in the world such as Disney, Audible, and Vox create interactive stories for voice marketing. Their stories are published on Amazon Alexa, Google Assistant, Samsung Bixby and more.Christian shares some of his best practices for interactive voice writers, including why it's important to write characters that people identify with. EarReality is set for success with the upcoming launch of Twist, their interactive storytelling tool for voice technology. Find out more by giving this episode a listen!Recorded asynchronously on...
2021-03-2355 min
Voice Tech PodcastWordPress to Alexa - Christian Petroske, ShoutWorks - Voice Tech Podcast ep.080Christian Petroske is President of Shoutworks, a new Wordpress plugin that lets you publish content to Amazon Alexa with the push of a button. ShoutWorks lets you send notifications through Amazon Alexa, with a 90 percent plus open rate. This helps publishers grow their audience, get more leads, and boost sales in a few clicks.In this episode, Christian and host Carl Robinson discuss the Shoutworks Wordpress plugin, what it is, and how it helps you create an Alexa skill in just one click. Christian also discusses why the pandemic is a good time to launch a voice...
2020-11-3015 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025WordPress to Alexa - Christian Petroske, ShoutWorksChristian Petroske is President of Shoutworks, a new Wordpress plugin that lets you publish content to Amazon Alexa with the push of a button. ShoutWorks lets you send notifications through Amazon Alexa, with a 90 percent plus open rate. This helps publishers grow their audience, get more leads, and boost sales in a few clicks.In this episode, Christian and host Carl Robinson discuss the Shoutworks Wordpress plugin, what it is, and how it helps you create an Alexa skill in just one click. Christian also discusses why the pandemic is a good time to launch a voice...
2020-11-3039 min
Voice Tech PodcastAlexa Skill Numbers - Simon Landry, Voice Market Data - Voice Tech Podcast ep.079Simon Landry is the founder of Voice Market Data, a service that makes voice market data more accessible to voice developers. We discover how a macro view of the Alexa marketplace can help us measure app success in different markets, spot new product opportunities and feature ideas, and highlight discoverability issues.Simon’s extensive academic background has given him a unique ability to unearth rich data, and present it in an accessible format that can be understood by all. This is a fascinating look at the true nature of the Amazon Alexa marketplace and makes for essential li...
2020-11-0216 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Alexa Skill Numbers - Simon Landry, Voice Market DataSimon Landry is the founder of Voice Market Data, a service that makes voice market data more accessible to voice developers. We discover how a macro view of the Alexa marketplace can help us measure app success in different markets, spot new product opportunities and feature ideas, and highlight discoverability issues.Simon’s extensive academic background has given him a unique ability to unearth rich data, and present it in an accessible format that can be understood by all. This is a fascinating look at the true nature of the Amazon Alexa marketplace and makes for essential li...
2020-11-0236 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Podcast Tips, Tools and Voice - Carl Robinson, Rumble StudioThis episode was created by Roger Kibbe, senior developer evangelist for Viv Labs/Samsung, for the Bixby Developers Chat podcast. Roger interviewed me, Carl Robinson, about my new project, Rumble Studio. It’s an innovative new tool for recording podcasts and audio content asynchronously; and yes, we used Rumble Studio to record this podcast!Here’s what Roger wrote in the original podcast description:We discuss how Carl got involved in podcasting and what he has learned 70+ podcasts in. Carl gives some very valuable advice for both beginning podcasters and more experienced podcasters.
2020-10-1259 min
Voice Tech PodcastPodcast Tips, Tools and Voice - Carl Robinson, Rumble Studio - Voice Tech Podcast ep.078This episode was created by Roger Kibbe, senior developer evangelist for Viv Labs/Samsung, for the Bixby Developers Chat podcast. Roger interviewed me, Carl Robinson, about my new project, Rumble Studio. It’s an innovative new tool for recording podcasts and audio content asynchronously; and yes, we used Rumble Studio to record this podcast!Here’s what Roger wrote in the original podcast description:We discuss how Carl got involved in podcasting and what he has learned 70+ podcasts in. Carl gives some very valuable advice for both beginning podcasters and more experienced podcasters.We t...
2020-10-1215 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice X Design Sprint - Maaike CoppensDesign Sprint was greeted by Jake Knapp, and the idea is to build and test a prototype in only five days. A small team works for a week to rapidly progress from problem to tested solution, using a proven step-by-step checklist. Jake describes it as fast-forwarding into the future so you can see how customers react before you invest all the time and expense of building a real product. The Design Sprint is a method that has been adopted across digital industries to make better product designs in a faster period of time. The sprint goes from a...
2020-09-281h 11
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Interactive Web - Speak2Web & OutgrowToday on the show, we welcome Jason Croyle, the Director of Partnerships at Speak2Web, and Dr. Saksham Sharda, the Creative Director at Outgrow, to talk about interactive websites and website marketing through conversational interaction.In this episode, we learn more about the features of both the Speak2Web and Outgrow platforms and how they differ. Speak2Web helps customers create an integrative web and voice experience, whereas Outgrow is focused more on interactive content for your website (think calculators, quizzes, and chatbots). We discuss how you can improve customer experience and accessibility with voice interactivity, and...
2020-08-311h 00
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025The Fourth Age - Byron Reese, GigaomWhen we talk about the way that AI will shape the future, there are such polarized beliefs, with one camp fearing it and the other vehemently dismissing these fear-filled claims. Today’s guest, Byron Reese, believes that these opposing views stem from fundamentally different world views. Byron is the former CEO of Gigaom, a well-respected technology publication and tech research company that writes about trends and tech that business leaders need to know about and understand. He is also a prolific author, host of the Voices in AI podcast, and futurist. This episode covers a wide...
2020-08-1756 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Open Source NLU - Alan Nichol, RasaAside from having an excellent product, one of the best ways to foster adoption is by building community support early on. One company that has reaped the rewards of taking this approach, is Rasa, an open-source, natural language understanding framework that helps companies build mission-critical contextual assistants, and its co-founder and CTO, Alan Nichol, joins us today. We kick this episode off by learning more about Rasa’s mission to become the no-brainer technology for building conversational AI. They are achieving this through their relentless commitment to community, developer empowerment, and by what Alan calls a ‘no fairy...
2020-08-0457 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Text-to-Speech Wizardry - Niclas Bergstrom, ReadSpeakerBrand recognition has long been about logos, taglines, and advertising campaigns, but what if you could use a voice that sounded like your brand to add another level of brand awareness? This is one of the many interesting services ReadSpeaker, an innovative text-to-speech company offers, and its founder and CTO, Niclas Bergström, joins us today. In this episode, we learn more about the company and the variety of products they offer. From web-based SaaS solutions for management and educational systems to hyper-customized voices for brands, their solutions can be deployed to any hardware ranging from embedded sy...
2020-07-2056 min
Voice Tech PodcastSomeone to Practice With - Elie Dordek, ShanenLi - Voice Tech Botcast ep.071This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech ProThis is a special bonus episode recorded on the new Rumble Studio audio platform that I’ve created. Rumble Studio is a conversational A.I. SaaS for businesses to plan, record, publish and distribute audio for content marketing, and in a fraction of the time it takes today. The conversations are recorded asynchronously, so I’ve coined the new term, BotcastTM.The very first BotcastTM to be published on t...
2020-07-1316 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Someone to Practice With - Elie Dordek, ShanenLiThis is a special bonus episode recorded on the new Rumble Studio audio platform that I’ve created. Rumble Studio is a conversational A.I. SaaS for businesses to plan, record, publish and distribute audio for content marketing, and in a fraction of the time it takes today. The conversations are recorded asynchronously, so I’ve coined the new term, BotcastTM.The very first BotcastTM to be published on the Voice Tech Podcast is with Rabbi Elijah C Dordek! Elijah (Elie) is the founder of ShanenLi, an app that uses speech recognition to create personal tutor for text...
2020-07-1343 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Conversational Components - Yaki Dunietz, CoCoAs the voice industry continues to grow in leaps and bounds, conversational components stand out as a key development moving forward. What are these conversational components? Simply put, they are modular blocks of customizable, reusable conversational services, accessible via APIs that can fit together in a myriad of ways to form larger, conversational flows. Conversational Components, known as CoCo are leading the charge with this modular-based component approach. In this episode, Yaki Dunietz, the company's CEO, who has been working in conversational AI for more than 20 years, and Jason Gilbert, lead conversation designer at CoCo, who has d...
2020-07-0658 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Investing in Voice - Yannick Oswald, Mangrove CapitalAs the number of voice tech innovations continues to rise, how are investors responding? Is there interest in this potential investment niche or has it not yet penetrated the investor psyche enough for serious capital injection? Today's guest, Yannick Oswald of Mangrove Capital Partners, shares his investor insights into the voice tech space. Mangrove Capital is a venture capital firm chasing transformational ideas around the world, with a focus on early-stage companies before product launch. They have several very successful seed investments such as Skype and Wix, and are very bullish on voice tech. We kick off t...
2020-06-2251 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025The Voice Layer - Jan König, JovoToday on the show, we welcome Jan König, co-founder of Jovo. Jovo is an open source layer that lets you build and run voice experiences across multiple devices and platforms including, Amazon Alexa, Google Assistant, Samsung Bixby, mobile phone and web apps, and many more!In this episode, we get an inside look into Jovo’s architecture and business model, as well as the latest and greatest version of the build-once deploy-everywhere solution for voice. Jovo version 3 has just been released, and it expands the number of channels you can build for, which now includes Twilio, Fac...
2020-06-0857 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Getting Started - Steve Tingiris, Dabble LabToday on the show, we welcome Steve Tingiris. Steve is a leader in the field of voice development, a serial entrepreneur, and amazingly he still codes everyday. He’s the founder of Dabble Lab, which builds tech products and tools to automate business workflows with a strong focus on AI-powered digital assistants and voice. He also runs the hugely popular DabbleLab YouTube channel.The topic of today’s show is getting started with voice development. Here, we hear from Steve about the various stages of his entrepreneurial journey, his experience working with clients, the many challenges he’s face...
2020-05-2548 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Inside Voice - Carl RobinsonToday on the show, we welcome Carl Robinson. Yep, the script has been flipped, and your favorite Voice Tech Podcast host is now on the other side of the mic as today’s guest! Interviewing Carl live from Project Voice is the brilliant Keri Roberts – host of the Inside Voice Podcast.In this episode, we find out more about Carl’s background as a data scientist, how he got interested in voice tech through emotion detection technology, and the fascinating array of projects he has worked on since those earlier days. We also discover why the Voice Tech P...
2020-05-1120 min
Voice Tech PodcastInside Voice - Carl Robinson - Voice Tech Podcast ep.066This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro Today on the show, we welcome Carl Robinson. Yep, the script has been flipped, and your favorite Voice Tech Podcast host is now on the other side of the mic as today’s guest! Interviewing Carl live from Project Voice is the brilliant Keri Roberts – host of the Inside Voice Podcast.In this episode, we find out more about Carl’s background as a data scientist, how he got int...
2020-05-1116 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Dating - Marek Mis, OnlyOneMarek Mis is the founder of OnlyOne, the first ever voice-dating application. Only One helps users find their true love using only their voice.We explore the fascinating concept of without images, diving into the product features, and how the platform matches you up with your perfect partner. We discuss dating apps in general, typical behavioral patterns seen on dating apps today, as well as the benefits of having voice-only matchmakers, as opposed to the more multi-modal features seen in ‘traditional’ dating apps, like Tinder today. We also hear what Marek has learned from the initi...
2020-04-2746 min
Voice Tech PodcastVoice Dating - Marek Mis, OnlyOne - Voice Tech Podcast ep.065This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro Marek Mis is the founder of OnlyOne, the first ever voice-dating application. Only One helps users find their true love using only their voice.We explore the fascinating concept of without images, diving into the product features, and how the platform matches you up with your perfect partner. We discuss dating apps in general, typical behavioral patterns seen on dating apps today, as well as the benefits of h...
2020-04-2716 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Setting the Standard - Jon Stine, Open Voice NetworkJon is the leader of the Open Voice Network, an organization that seeks to create a future of AI voice that is standards-based, interoperable, accessible, and data protected. While the voice movement is growing rapidly, it is still very much in a fledgling state. This makes the task of setting up governance and standards in the space highly relevant, and one which Jon is working hard to address. In today’s episode, we talk about why we need a network like OVN at all, and what happens if we don’t create such an organization. Jon explains why h...
2020-04-1345 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025One Million Conversations - Braden Ream, VoiceflowBraden Ream is the CEO of Voiceflow, a collaborative design platform for voice app development. Voiceflow is currently responsible for powering one million conversations a month and 6% of the world’s Alexa Skills are built on their platform. In this episode, we discover how to build Alexa Skills and Google Actions without coding, using Voiceflow’s drag and drop interface. First off, we dive into conversation design on Voiceflow, the difference between using flowcharts and stateful design, the limitations of Voiceflow versus coding from scratch, and how Braden views the parity gap between what their platform can produ...
2020-04-0652 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Testing Voice Apps - Emerson Sklar, BespokenEmerson Sklar is the Chief Evangelist at Bespoken, a company with a popular toolkit for testing and monitoring voice apps. We start by unpacking the fundamentals of testing and the various types, from the unit and end-to-end testing to continuous and usability performance testing.Emerson talks to us through the product features of Bespoken and how it works. We discover the surprising fact that their system uses text-to-speech to generate audio, which is then fed to a virtual Alexa on the servers to generate a response. They are thus able to modify the input in order to...
2020-03-2355 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Samsung Bixby In-Depth - Roger Kibbe, Viv LabsBixby 2, Samsung’s new voice assistant, is poised to become a major player in the voice ecosystem. With 500m devices sold each year, it represents an enormous opportunity for voice developers. Bixby’s Lead Developer Evangelist, Roger Kibbe, introduces us to the new product and what it means for developers, users, and the frontier of voice.In this episode, Roger talks about the coming paradigm shift voice presents in the way we will interact with our devices. He gets into what using Bixby will be like, including how their team have incorporated multimodality, and what that might look...
2020-03-161h 17
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Security, Content, Utilities, Students - IDRnD, Trinity Audio, ICF, ParkIn today’s episode, you’ll hear four of my favorite conversations with brands and providers recorded at the recent Project Voice conference in Chattanooga, Tennessee. First up is Alexey Khitrov from IDR&D, who comes back on the show to give us an update on recent features, including their prizewinning results on liveness checks, a five-step behind-the-scenes authentication system, and their recent adoption of face technology too.Next up are Ron Jaworski and Noa Eshed from Trinity Audio who present the innovative features of their audio content solution. The team notably lists their CMS platf...
2020-03-0956 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Commerce: FMCG Shopping - Krish Velkar, OgilvyAs voice-assistant technologies become more frequent in many different industries, questions of its influence on those industries themselves become more pertinent. Today’s guest is Krish Velkar from Ogilvy, who joins us to discuss his recent master's dissertation which explored the influence of voice assistants on the purchasing of FMCG products (fast-moving consumer goods).In this episode, we discuss the history of voice technology and the ways people are beginning to use it more frequently in India as well as globally. Krish gets into what voice tech promises for accessibility, speaking to his grandparents’ adoption of smartphones due...
2020-03-0249 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Banking on Voice - ENACOMM & Bank IndependentOn the show this week, we welcome Stacey Zuniga, the VP of Financial Services at ENACOMM, a FinTech provider of intelligent interactions and customer authentication for banks and financial services companies. Also joining us for the conversation is Kelly Burdette, the Senior Vice President of Digital and Product at Bank Independent – a customer of ENACOMM. Talking with both the technology provider and the client about how voice banking was implemented on Alexa makes for a well-rounded discussion. You will learn about the rationale behind the project and, from Kelly’s perspective, what it is like to compete with...
2020-02-2449 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 20257 French Pioneers - Voice Tech Paris 2019Today on the show we talk with seven leading French companies in the burgeoning European voice space. The Voice Tech Paris 2019 Conference took place just last November and was the first B2B event dedicated to voice technology in France. But with over 50 speakers and 700 participants who attended, it’s safe to say that it’s certainly not going to be the last! In this episode, we hear from seven pioneering startups, ranging in specializations from speech analytics, to real-time voice transformation, to developing custom digital spokespeople, to a number of agencies as well. These companies give us a...
2020-02-1754 min
Voice Tech PodcastGiving Voice to Brands - Tobias Dengel, WillowTree - Voice Tech Podcast ep.056How do you choose a voice for your brand? Why is it important for brands to have a voice in the first place? And what are the things you need to consider when choosing a voice? Today on the show, we welcome the CEO of WillowTree, Tobias Dengel, to answer these questions and give us a deeper insight into what the feeling is amongst the top tech execs about voice technology today. WillowTree is a leading mobile strategy, design, and app development company servicing Fortune 500 and Fortune 5000 clients like Pepsi, General Electric, Johnson & Johnson, and Time Warner (t...
2020-02-1016 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Giving Voice to Brands - Tobias Dengel, WillowTreeHow do you choose a voice for your brand? Why is it important for brands to have a voice in the first place? And what are the things you need to consider when choosing a voice? Today on the show, we welcome the CEO of WillowTree, Tobias Dengel, to answer these questions and give us a deeper insight into what the feeling is amongst the top tech execs about voice technology today. WillowTree is a leading mobile strategy, design, and app development company servicing Fortune 500 and Fortune 5000 clients like Pepsi, General Electric, Johnson & Johnson, and Time Warner (t...
2020-02-1058 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Social Robot Counsellors - Jackie Andrade, Uni. PlymouthToday on the show we welcome Jackie Andrade, Professor of Psychology at the University of Plymouth, and Leonie Cooper, a Ph.D. candidate at the university who is researching robot-delivered intervention to reduce procrastination. In this episode, we talk about how people communicate with robots, the role that robots can play in healthcare, and how robots can change human behaviour and influence us to take the right actions. We begin this discussion by taking a broad look at the psychological support that can be delivered through humans, and how that can be delivered through technology. We then d...
2020-02-031h 02
Voice Tech PodcastAuspices of Agencies - Skilled Creative, Vixen Labs, Seedcube - Voice Tech Podcast ep.054This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech ProThree of the world's leading digital agencies share their experiences in the world of voice, at the Project Voice 2020 conference.Brandon Kaplan of Skilled Creative in New York tells us how Fortune 500s are using voice right now, and how voice is quickly becoming an essential component of larger marketing campaigns. We discuss data capture, marketing responsibility, voice SEO and much more.James Poulter of Vixen...
2020-01-2716 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Auspices of Agencies - Skilled Creative, Vixen Labs, SeedcubeThree of the world's leading digital agencies share their experiences in the world of voice, at the Project Voice 2020 conference.Brandon Kaplan of Skilled Creative in New York tells us how Fortune 500s are using voice right now, and how voice is quickly becoming an essential component of larger marketing campaigns. We discuss data capture, marketing responsibility, voice SEO and much more.James Poulter of Vixen Labs gives us an update on the state of play in the UK, and reveals some of the metrics that brands use to track the ROI of...
2020-01-271h 05
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Payments & Voice - Checkout.com & AdyenToday we bring you two in-depth conversations from the Slush Mega Conference in Helsinki, Finland. In this episode, we’ll be talking with two giants in the payments space, Guillaume Pousaz the founder and CEO of checkout.com and Pieter van der Does, the CEO of Adyen.During our conversation, we discussed their opinions on voice payments — whether they were excited about it, whether they see it playing a role in the payment system in the near future, what challenges they foresee, and whether their customers are even asking about voice payments yet. We also...
2020-01-2136 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Automotive Voice Design - Shyamala Prayaga, Ford MotorToday on the show we welcome Shyamala Prayaga, the product owner for the Autonomous Digital Assistant at Ford Motor. In this episode, listeners will gain some insight into where voice tech is heading from the auto manufacturer’s point of view. Shyamala will share about her background in design and why she moved into the voice field, and then she outlines some of the major use cases for voice in the car and the current challenges with the implementation of voice. She discusses the factors to consider when designing for car voice assistants, introduces us to the ide...
2020-01-1352 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Conversation Design Mastery - Hans van Dam, RobocopyOn the show today we welcome Hans van Dam, the co-founder of Robocopy, a company that trains and certifies conversation designers all around the world. Hans begins by explaining to listeners what exactly conversation design entails and why it is important in the context of conversational AI technologies. We cover the various areas that conversation designers need to understand and consider, including technology, psychology, language and empathy, and then Hans gives us a breakdown of the Robocopy process that he and his team have refined by working with brands over the years. Tuning in to this episode, l...
2020-01-0750 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Project Voice 2020 - Bradley Metrock, Score PublishingToday on the VoiceTech Podcast we welcome Bradley Metrock, the organizer of Project Voice 2020. Bradley is CEO of Nashville-based Score Publishing, which helps creators find their voice. He founded podcast network VoiceFirst.FM hosts the popular show This Week In Voice, published More Than Just Weather And Music: 200 Ways To Use Alexa, and produces the company's series of VoiceFirst Events. Bradley has been cited as a leading thought leader on voice-first technology and AI, speaking regularly on its profound impact on our world.Our conversation today mostly revolves around Project Voice 2020, we also discuss some o...
2019-12-2659 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Sound of the Police - Anthony Tassone, Green KeyToday’s guest is Anthony Tassone, founder of Green Key, a startup that builds artificial intelligence to optimize sales, trading, and a growing list of other services. Green Key uses voice technology to structure conversations into actionable data toward the end aim of generating insights and powering automation. They also work with police officers and first responders, helping them to leverage the power of voice to go hands-free, thereby improving the speed and safety of operations.Our conversation focusses mostly on the topic of how Green Key voice-assists the police. He explains how NLP is transforming the em...
2019-12-0957 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice & Chatbots in Healthcare - Nathan Treloar, OrbitaToday on the VoiceTech Podcast we welcome Nathan Treloar, who is the founder and president of Orbita. Orbita is a Boston-based company that provides software to improve patient engagement in digital health through voice-first and artificial intelligence solutions. Nathan is a highly respected speaker and authority in the field of voice-first healthcare technology and has advised many large-scale companies and government agencies on the subject.This in-depth and fascinating conversation covers the current state of voice and chatbots in the healthcare sector, the many ways that voice services can improve the quality of medical delivery and much...
2019-12-0259 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Slush 2019, Helsinki, FinlandIn this episode, you'll hear me talk with six of the hottest startups at the Slush 2019 tech conference in Helsinki, Finland. These include: a mobile app and Alexa skill to track your carbon footprint from your purchases; an automatic podcast creation product that uses text to speech to transform your blog posts into full podcast episodes; a wonderful UK startup that helps children to say what's on their minds and report abuse; an ID verification system that makes you pull funny faces to authenticate; a multimodal human emotion detection system from Russia that measures speech, gesture, heart r...
2019-11-2458 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice UX for Self-driving Cars - Adam Emfield, CerenceAdam Emfield is the Head of User Experience at Cerence, formerly known as Nuance Automotive. Join us for a fascinating conversation about voice UX in the automobiles of the future. Discover Cerence's vision for a multi-modal, multi-sensor, multi-assistant driving experience, plus the many advantages voice brings to drivers and manufacturers.Then dive into the latest design concepts of voice in the car, including personalisation and contextual awareness, and how speech anthropomorphism and emotion detection can increase user trust. To round off, you'll hear about the future of autonomous vehicles, with the various levels of autonomy explained, and...
2019-11-111h 10
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025The Wix of Voice - Bob Stolzberg, VoiceXPBob Stolzberg is the founder of VoiceXP, a platform that lets you build engaging voice experiences for Amazon Alexa, Google Assistant, and Samsung Bixby without writing a line of code. Find out how VoiceXP's super simple form based approach lets users have build multimodal voice apps with custom voices and API integrations for a wide variety of use cases. We also learn about some of the big trends in voice, such as why now is the perfect time to set up a flash briefing, what the word on the ground in Silicon Valley is, and how all w...
2019-11-0448 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Dialogflow Chatbots for Websites - Rob Lubow, BotcopyRob Lubow is the co-founder of Botcopy, a tool that lets you build custom chatbots for your website, powered by Dialogflow. Rob explains the benefits of text-based chatbots, shares some chatbot design tips, and explains how to quickly build your own using Dialogflow and Botcopy. We discover the major uses for website chatbots, and a new trend for full screen bot landing pages. Rob explains some of the limitations of voice bots, such as high cognitive load, and the many advantages multimodal chatbots have over voice bots. An experienced startup founder and bot developer, Rob shares his a...
2019-10-2857 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Box Office - Micah Hollingworth, Broadw.aiMicah Hollingworth is CEO and co-founder of Broadw.ai, an AI powered ticketing agent and integrated marketing platform for live Broadway events and theatre-goers. We discover how voice and conversational AI are being used in the theatre industry, helping to tackle the most pressing challenges faced by consumers and ticket sellers. Conversational interfaces capture huge amounts of data, which is key to targeting the right customers in outbound campaigns, personalising the offer, and selling tickets quickly. Hear Micah's vision for the future of voice tech in entertainment, including conversational ticket sales, integration with our content feeds, and e...
2019-10-2258 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Search for eCommerce - Mike Page, Phebi IncMike Page is the co-founder and CEO of Phebi, Inc, a voice search SaaS solution that makes it easy for customers to talk to e-commerce websites. We discuss how and why adding contextual voice search to your website can increase user engagement and sales, improve data privacy and regulatory compliance, and help you develop a closer relationship with your customers. We discover that training custom speech-to-text models (STT) such as Phebi's allows for some interesting use cases outside of e-commerce, and how having access to the raw audio allows us to customise search results using gender and e...
2019-10-141h 01
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Airbnb Hospitality by Voice - Petar Ojdrovic, Home ServicePetar Ojdrovic is the founder of Home Service, a voice-based solution for vacation rental management that Improves the guest experience while helping hosts save time and drive 5 star reviews. I'm also joined by my co-host, the inimitable Charlie Cadbury, CEO of Say It Now, who elevates the discussion with his vast experience of building apps for the travel and hospitality industries. In this episode we learn about the typical problems vacation rental hosts and guests face during their stays in vacation rentals like Airbnb, and how hosts can use voice to tackle these. We cover designing a h...
2019-10-081h 01
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Surveys by Voice - Stuart Crane, SurveyLineStuart Crane is the founder and CEO of SurveyLine, a new product that lets you create voice based surveys. Stuart presents the many use cases of voice surveys, and their advantages over traditional methods. He also shares some design tips for creating effective voice surveys, including how to personalise the questions for users and use a custom voice for branding. Stuart is also the founder of VoiceMetrics, a product that lets businesses access their own database information by voice. We discuss the reasons for his decision to pivot the business to SurveyLine, the major s...
2019-09-3054 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025High-tech Interpreters - Jonathan Rechtman, Cadence TranslateJonathan Rechtman is the co-founder of Cadence Translate, a language services company that help corporations and financial firms conduct business and investment research across the language barrier. Jonathan is a true expert in the field, having worked for the UN, celebrities and businesspeople alike. He explains the state of translation and interpretation today, how the process works, the skills and technology interpreters use, and how the profession is being impacted by the latest developments in technology. We discuss the do's and don't when hiring interpreters, how you can get the most value from your translated audio, some s...
2019-09-231h 01
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Speech-to-Text Selection - David Borish, PRIMO AIDavid Borish is Chief Creative at PRIMO AI, a New York startup that recommends the highest performing Speech-to-text (STT) and Natural Language Understanding (NLU) services for a particular dataset and geographical region. We discover what the biggest problem with speech to text systems is today, and why trying to solve it by hiring data scientists can be prohibitively expensive. We also discuss the advantages of acquiring a technology patent, why David chose to recently enter the voice space, and the approach he takes when selecting his next entrepreneurial challenge. David is a seasoned startup veteran who believes p...
2019-09-1547 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Questions & Answers - Don White, Satisfi LabsDon White is CEO and Co-Founder of Satisfi Labs, an AI-powered Knowledge Management Platform that offers conversational search and commerce solutions for fan, guest, and customer engagement. Don describes the types of companies and industries most interested in implementing question and answer solutions, and reveals the number #1 question their customers ask. We cover how these Q&A models work, how scalable they are, and how they are deployed to clients. We also discuss the benefits of voice search, and how ready consumers are for the transition.Don also shares some design tips too, such as h...
2019-09-0948 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Echo Echo Chamber - Adam Greenwood, Greenwood CampbellAdam Greenwood is the founder of the award winning digital agency, Greenwood Campbell. We discuss his experiences building chatbot and voicebot applications, as well as the wider implications of these technologies, specifically the echo chambers they are so good at creating. We learn what an echo chamber is, why they are so dangerous, and what we can do to avoid them. We also discover whether voice enabled devices will make the situation better or worse. Adam shares the state of the UK voice market, and highlights some of the use cases best suited to voice apps. T...
2019-08-2654 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025The Emotion Machine - Rana Gujral, Behavioral SignalsRana Gujral is the CEO of Behavioral Signals, a company that allows developers to add speech emotion and behavioral recognition AI to their products. We discuss the many reasons why it's important that machines can recognise and express human emotion, including improving human computer interaction and boosting business KPIs. We discover why voice is the best modality for analysing emotion, then highlight some of the many business and consumer use-cases for this technology. Finally we dive into the signal processing pipeline that makes it all work, and Rana shares his advice for working with this technology.
2019-08-1856 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Chatbot Vacations - Pranas Kiziela, Eddy TravelsPranas Kiziela is the CTO of Eddy Travels, a personal travel advisor that connects travellers with travel products and services. Eddy Travels is available in popular chat apps like Messenger, Telegram, Viber and Slack, and supports both text and voice based interaction. We discuss the benefits of booking travel though a conversational interface, and the big voice-AI opportunities in the travel space right now. We tackle some of the major design considerations faced during the product build, including the limitations of the big chatbot platforms, the different challenges of working with voice and text, and how to i...
2019-08-1247 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Interactive Voice Ads - Stas Tushinskiy, InstreamaticStas Tushinskiy is the co-founder and CEO of Instreamatic, a San-francisco based company that enables voice interactivity and measurability in the audio ad market. In this episode we introduce you to a new concept that you'll very likely be hearing much more about soon; interactive voice advertisements. An innovative use of STT, TTS, natural language understanding and audio content channels, interactive voice ads are an important new channel for monetising audio content such as radio shows, audiobooks and podcasts. We discuss the problem with traditional audio ads today, then dive into the workings of interactive ads, and t...
2019-08-0544 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Talk with your Data - Adrien Schmidt, AristotleAdrien Schmidt is the CEO and co-founder of Aristotle by Bouquet.ai, a conversational analytics platform that lets you chat with your data through voice and text. Aristotle makes your data available to the whole company, and makes it faster and easier to perform complex queries. In our conversation you'll discover the many benefits of talking with data, and glimpse the ultimate vision of casual data usage in the workplace and the home. We discuss how complex queries are performed over voice, the pros and cons of VUI and GUI, and what the next phase of v...
2019-07-2248 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025The Bot Builder - Dr. Andrey Esaulov, BotTalkThe voice space is much bigger than just Google and Amazon, and there are many ways to develop voice applications. What’s missing in the voice design space? A simple markup language. Dr. Andrey Esaulov is the CEO of SmartHouse Technologies and co-founder of BotTalk. SmartHouse Technologies specialises in consulting and development of voice applications and mobile apps. The company’s BotTalk product is a platform for creating Alexa Skills and Google Actions with a simple markup language.From this conversation you’ll learn that you don’t need to be a developer to build sophistic...
2019-07-0750 min
Voice Tech PodcastVoice Trends & Design Tips - BBC, BMW - Voice Tech Podcast ep.030This is a special episode in which you'll hear three presentations given at Voice Connected Home 2019 event, which took place in Cologne, Germany on May 7th this year. First you'll hear my quick 15 minute talk on 'The Voice Technology Trends of 2019, What We are Likely to See, and How it Will Affect Customer Interaction'. This is essentially a summary of many of the products and ideas I've discovered over the past year of podcast interviews, and with the voice industry moving as fast as it is, some of these are already fast becoming reality. Then you...
2019-06-2216 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Trends & Design Tips - BBC, BMWThis is a special episode in which you'll hear three presentations given at Voice Connected Home 2019 event, which took place in Cologne, Germany on May 7th this year. First you'll hear my quick 15 minute talk on 'The Voice Technology Trends of 2019, What We are Likely to See, and How it Will Affect Customer Interaction'. This is essentially a summary of many of the products and ideas I've discovered over the past year of podcast interviews, and with the voice industry moving as fast as it is, some of these are already fast becoming reality. Then you...
2019-06-221h 09
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Digital Forensics - Tyler Hatch, DFI ForensicsThe whole world is dependent on digital technology. It has improved lives, but made us vulnerable to exploitation. Hackers and cybercriminals have no fear of getting caught. They’re organized, sophisticated, and know how to remain anonymous. Cybercrime is now the most profitable criminal enterprise in the world.Tyler Hatch is the founder and CEO of DFI Forensics Inc., a digital forensics and cybersecurity provider based in Vancouver, British Columbia. Tyler is a certified forensics examiner for computers and mobile phones, as well as a former practicing lawyer. In our conversation, you’ll learn how cyber...
2019-06-0951 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025VivaTech 2019 - Startups, Google, Macron, MaThis is a special episode for VivaTech 2019, Europe's biggest technology conference. You'll hear me talk with 5 of the best voice startups I came across, plus my interview with the communication manager of Google France, where we discuss the new assistant features announced at Google I/O 2019, as well as the new version of Google Duplex for the Web. As a bonus, I also bring you two presentations. In the first, President Emmanuel Macron fields questions from a panel of successful European startup founders concerning the big issues in the European startup scene. After listening, you will better u...
2019-05-261h 49
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Usability Testing for Voice - Dylan Zwick, Pulse LabsDylan Zwick is the Chief Product Officer at Pulse Labs, a Seattle-based startup that offers a remote testing and analytics platform for voice app developers. The Pulse Labs team are leaders in the field of voice application testing, and are official partners with both Google and Amazon, helping them to define and improve the state of the art in voice application design. We cover the different types of testing, including unit testing, functional testing, certification testing and usability testing. Then Dylan explains how remote usability testing works, how to build your panel of testers, how and when t...
2019-05-121h 11
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Sound Recognition - Dr. Chris Mitchell, Audio AnalyticDr Chris Mitchell is the CEO and Founder of Audio Analytic, who develop sound recognition software that adds context-based intelligence into consumer technology products. In our conversation, you'll learn what the state of the art sound recognition systems can do, the types of sound events that are typically recognised, which consumer products they're integrated into, and the many benefits and new possibilities the technology affords to developers and users. We discover the difference between sound recognition and speech recognition, how sound recognition provides the all important context for voice enabled devices to make the right decisions, and h...
2019-04-281h 06
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Actors & Synthetics - David Ciccarelli, Voices.comDavid Ciccarelli is the CEO of Voices.com, the online marketplace where brand managers and marketers discover, audition and hire professional voice actors. In our conversation, you'll learn all about how to find and hire a voice actor to represent your brand in marketing campaigns or for use in voice development projects, how projects are priced, and what rights you have to use the audio you purchase. We discover why personas are the most effective common language to describe voices. We also hear samples of the state of the art in synthetic voices, and learn when a...
2019-04-141h 00
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Biometric Authentication - Alexey Khitrov, ID R&DAlexey Khitrov is President at ID R&D, who increase the security of interactions with digital products such as conversational interfaces using voice authentication and behavioural biometrics. Their products add hands-free, zero-authentication to any voice enabled device, heralding a new era in frictionless, ubiquitous computing services.We discuss how voice biometrics move us towards a future where we communicate with technology just like we communicate with our friends. Alexey gives us an overview on the state of voice authentication today, who's using it, and its limitations. We also cover the technical features of voice authentication, such as...
2019-03-3159 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Search Results - Dustin Coates, AlgoliaDustin Coates is the Voice Search Go-to-market Lead at Algolia, a Search-as-a-Service provider based in Paris, France. Algolia processes up to 4 billion searches a month for over 6500 client products, including big names such as Twitch and NPR. In our conversation, you'll learn all about the 4 pillars of a search system; the indexing of data, relevance configuration, search queries, and the display of results. We discuss the nuances of voice search, context dependent searches, and the differences between searching on mobile vs a smart speaker. We also cover the challenges of talking to websites, discovery vs search, and...
2019-03-1758 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Retail - Shilp Agarwal, BlutagShilp Agarwal is the CEO of Blutag, a voice retail solution that lets customers search/browse a product catalog on Alexa and Google Assistant. We get to hear some product demos showing how customers can quickly reorder products they've bought before, and also browse new options before making an informed choice. Blutag recently graduated from the Techstars incubator, and are backed by Amazon's Alexa Fund, so we discuss how he got into the programs, and the benefits of the experience.Shilp has a long history in the retail space, and shares many insights, including how m...
2019-03-0350 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Nanocasting - Sean Gilligan, Sound BranchSean Gilligan is the founder of Sound Branch, a team communication app and voice-based social network in which where users create smart voice notes. Sean introduces us to the concept of nanocasting, and explains how it can be used for public broadcasting, team status updates, recruiting new staff, and more. We discuss the benefits of audio over other mediums, including greater privacy and accountability for content creators, and improved speed and convenience for content consumers.Sean also explains how audio is unique in providing the perfect combination of authenticity of message and auditability of content, t...
2019-02-1734 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Machine Learning Signals - Christopher Oates, audEERINGChristopher Oates is a Senior Audio DSP Engineer at audEERING, an audio analysis company that specialises in emotional artificial intelligence. Chris explains how the human voice production system works, and introduces us to a technique called linear predictive coding (LPC) which can extract the features of the voice.We then focus on machine learning for audio, including using expert audio knowledge along with machine learning methods, leveraging the openSMILE toolkit for feature extraction, and signal processing techniques. Chris explains things really well and even brought along some audio clips to help illustrate the signal concepts. H...
2019-02-0357 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Elevated Voice Design - Vasili Shynkarenka, InvocableVasili Shynkarenka is CEO and co-founder of Invocable, an online tool that lets you prototype voice applications without coding. Formerly known as Storyline, the company has now pivoted from an Alexa skill builder into a first-class voice application design tool. In our conversation, you'll learn all about the reasons behind the pivot, the main differences between Invocable and Storyline, and how you can use Invocable to design better voice apps. Vasili shares his experience of seeing thousands of voice applications developed on Storyline, and his advice to voice interaction designers for what works and what doesn't. We d...
2019-01-201h 02
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Prototypes & Personas - Kasia Ryniak & Rafal Cymerys, UpsideKasia Ryniak & Rafal Cymerys are the co-founders of Upside, a voice app development agency based in Krakow, Poland, that offer voice interaction design, voice strategy and voice app development. In this episode, you will learn how experienced voice app developers create innovative prototypes, improve voice app engagement, and sell products and services via voice. First, we explore the creation of prototype of an Alexa skill for StarCraft II, which lets players use voice commands to trigger complex actions. We cover the importance of imbuing your voice assistant with a persona, how voice and visuals fit together to c...
2019-01-061h 02
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Conversation Analysis - E. Stokoe, L’boro, S. Albert, TuftsElizabeth Stokoe is Professor of Social Interaction at Loughborough Uni in the UK, and Saul Albert is a Postdoctoral Research Associate at Tufts University in Massachusetts, United States. Their latest research shows us how to influence the outcomes of conversational interactions, and we discuss the implications of this for voice technology.We cover what conversation analysis is, with examples from different conversation settings such as first dates, crisis negotiation, and sales calls. Then we discuss the use of nudging to encourage action, and the ethical implications of persuasive voice interfaces. We also arrive at a shocking discovery...
2018-12-231h 11
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Your First Voice App - Hillary Long, Citro DigitalHillary Long is the General Manager and Partner at CITRO Digital, a digital marketing agency, based in Allentown, PA, United States. Hillary takes us through the design and build process of their first voice app, the 'Naughty or Nice Quiz' for children. As an experienced technologist that's new to voice development, Hillary shares her experience from 'in the trenches', and the lessons her team learned. We discuss content creation for a voice application, including the importance of iteration and beta testing, especially when working with children! Hillary shares her strategy for leveraging existing content held in a...
2018-12-0951 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Conversational Marketing - Andy Mauro, AutomatAndy Mauro, CEO and co-founder of Automat, a company that helps brands deliver personalised one-to-one voice and messaging experiences to their customers. Andy has been helping to shape the voice industry for almost two decades now, having spent 16 years at Nuance, the most successful speech recognition company in history, and then TellMe, which was acquired by Microsoft. In this episode we discuss Conversational Marketing and why it represents a fundamental shift in digital marketing. Andy explains how voice assistants will change the landscape of consumer sales & marketing, and the implications of voice search on brands' content marketing s...
2018-11-251h 33
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice Emotion Analytics - Florian Eyben, audEERINGFlorian Eyben is the CTO of audEERING, an audio analysis company that specialises in emotional artificial intelligence. Florian is a leading expert in voice emotion analytics, machine learning and signal processing, and our conversation is a great introduction to harnessing emotion in the voice. We discuss many of the incredible applications of voice emotion analytics, and dive into some projects carried out by audEERING for major brands in market research, call centers, social robotics, health and many more.In the second half of the episode we explore openSMILE, audEERING's open source research toolkit for audio feature extraction...
2018-11-111h 11
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Open Source Voice Assistants - Joshua Montgomery, MycroftJoshua Montgomery is the CEO of Mycroft, the open source voice assistant. Mycroft is a much needed addition to the range of big tech voice assistants on the market, offering a new level of data privacy and customisation. Their MkII device will be launched soon, and is available for pre-order now on IndieGogo. Josh describes how the MkII improves over previous iterations, takes us through the technical stack, and explains how you can start developing voice applications for the Mycroft ecosystem today. We discuss the many benefits of open source for voice assistants, including sc...
2018-10-281h 20
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Fast Scalable Voice IoT Apps - Syed Ahmed, PubNubSyed Ahmed is a Developer Advocate at PubNub, a global Data Stream Network and real-time infrastructure-as-a-service company based in San Francisco, California. PubNub's products allow developers to build realtime web, mobile, voice and IoT applications. Low network latency is especially important for voice enabled applications that integrate with IoT devices, as any delay during a conversational interaction can affect usability and frustrate users. In this episode, Syed explains how PubNub solves the latency problem by using a serverless architecture of PubNub Blocks, and walks us through a simple real-world example of a voice enabled doorbell. We learn a...
2018-10-1439 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Audio Branding & Sound Design - Sebastian Hanfland, Hanfland & FriendsSebastian Hanfland is the CEO of the audio branding consultancy, Hanfland and Friends. His team help companies define their their brand in audio form, in order to promote brand recognition, increase the perceived quality of products, and influence customers. Sebastian explains what audio branding is, and how he selects the right voices and sounds for a brand. We explore many interesting examples of audio branding for products, customer service, workplaces and more, and hear a demo of their latest audio branding project for Humanzing Technologies. We also cover the typical challenges faced on audio branding projects, and w...
2018-09-301h 07
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Podcasts of the Future - Bryan Colligan, AlphaVoiceBryan Colligan is the co-founder of AlphaVoice, the easiest way to get your podcast and audio content onto Amazon Alexa and Google Assistant. In an especially fun conversation, Bryan shares his vision of how the podcasting and voice technology worlds are set to collide, and how the implications will be felt by platforms, content producers and consumers alike.He reveals the 4 main business models of content producers, explains why voice is the tech wave that will dominate, and foretells the impending convergence of media. We then explore the AlphaVoice product, and examine his plans to build the...
2018-09-1651 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Hum a Fingerprint, Extract a Melody - Dogac Basaran, CNRSThis is the second part of my conversation with Dogac Basaran, a post-doctoral researcher at CNRS, the French national scientific research centre. If you missed the first part, you might want to go back and listen to the previous episode on Signal Processing Basics for Audio.Today, in part 2 of 2, we explore Dogac's research into audio fingerprinting, alignment, and melody extraction. By analysing the magnitude of frequency peaks and their relative spacing, Dogac shows us how it's possible to create audio fingerprints that can be used to detect and match audio recordings, even if they contain noise...
2018-09-0235 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Signal Processing Basics for Audio - Dogac Basaran, CNRSDogac Basaran is a post-doctoral researcher at CNRS, the French national scientific research centre. Today, in part 1 of 2, Dogac gives us a crash course in signal processing, where we learn what signal processing is and discover some of its many applications. Leveraging his teaching experience, Dogac uses simple language and real-world examples to explain the fundamental signal processing concepts that are used in voice technology today. He defines frequency, period, and stability, and describes how sound cards use sampling and the Nyquist theorem to convert analogue signals into digital.He then recommends some good educational r...
2018-08-1934 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Perception of Smiles in the Voice - Pablo Arias, IRCAMPablo Arias is a final-year PhD student in perception and cognitive science at the audio research lab, IRCAM, in Paris. We discuss Pablo's work on how people perceive smiling and non-smiling voices.First Pablo explains what cognitive science, neuroscience and perception are, and why research into these areas is so important. He then takes us through the aims, methods, and results of his latest research paper into smiling in the voice, and we discuss the academic and technological implications of his work.Pablo shares his advice for budding PhD researchers, and the importance of having...
2018-08-051h 14
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Deaf Person Calling - Benjamin Etienne, RogervoiceBenjamin Etienne is a data scientist at Rogervoice, a mobile app that allows deaf and hard-of-hearing people to use the telephone. Ben shares his inspirational story about how he taught himself data science and machine learning in the evenings, so he could work in a more technical role. He tells us why he's not keen on Kaggle competitions, and why getting a job in data science is the best way to master it.Ben introduces us to the challenges faced by the deaf and hard-of-hearing community, and how they can overcome them with the help of voice...
2018-07-221h 07
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025The Art of Sound in Motion - Greg Beller, IRCAMGreg Beller is the Head of the Interfaces Research and Creation team the leading audio research laboratory IRCAM in France. He is also the founder of SYNEKINE, a live entertainment company which mixes art and science in the spirit of research. We explore the relationship between sound and physical space, and the link between our voices and our gestures. Greg explains what prosody is and its importance in speech and communication. He then demonstrates a number of technological art installations that can modulate the prosody of our speech to augment our capabilities. In the future, this technology w...
2018-07-081h 13
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Building Knight Rider's KITT - Charles Cadbury, Champers AdvisoryIn this episode I talk with Charles Cadbury, owner of the London-based technology consultancy, Champers Advisory, about his experience building voice applications, and the fascinating future of voice technology. He was great fun to talk to, and had plenty of surprising facts and interesting stories to share. You're going to really enjoy listening to this episode! Charles has built or consulted on over 350 digital products for his clients over the years, covering web, social, mobile, and and now Voice. He has most recently worked with Lola.tech, helping them to create Dazzle.ai, a product that enables p...
2018-06-1559 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Vivatech 2018 Voice Startup SummaryThis episode covers 8 of the most interesting voice startups that I found at the Vivatech technology conference in Paris, France. Included in this episode is a voice transcription and synthesis mobile app for the hard of hearing, a voice enabled smart alarm clock that can monitor your sleep quality, a robot behaviour system that delivers CMS content in person, and a comprehensive voice assistant platform that can handle multiple requests in a single query. Links from the show:Rogervoice mobile app: http://rogervoice.com Ideta voice assistant platform: http://meet-ideta.com/ Holi / Bonjour alar...
2018-05-2726 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Voice AI for eCommerce - John Fitzpatrick, VoysisJohn Fitzpatrick is the VP of Product & Engineering at Voysis, a leading voice technology company that builds custom Voice AI solutions for businesses. They are currently focused on the ecommerce vertical, helping to voice-enable mobile apps and websites to augment the shopping experience. In our conversation we cover a range of topics including the major components of the Voysis system, the technologies and tools John's team used to build it, and the challenges they faced. We also discuss how Voysis protects a user's privacy and the implications of the GDPR regulation that comes into force soon. ...
2018-05-1953 min
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025Speech to Text - Eric Bolo, BatvoiceEric Bolo is the CTO of Batvoice Technologies, a speech analytics startup based in Paris, France. Eric talks about building a custom speech-to-text system for their flagship product, Call Watch. He introduces us to speech analytics and audio-mining, and describes some typical applications. We go into detail about speech-to-text (STT) technologies, and discuss the pros and cons of using cloud STT services such as Google speech versus building a custom STT system yourself. Eric tells us about the latest open source tools and frameworks for building STT systems, and how to get that pr...
2018-04-291h 06