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Carl Winstead

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The Intangible Brand
The Intangible BrandEp 17 - Brands Built On Care | George GhneimWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with George Ghneim, a veterinarian, restaurateur, and distiller, to explore what brand and experience look like in businesses where emotions run high and the work is deeply human.George shares lessons from veterinary medicine and hospitality, two fields where trust, empathy, and presence are not optional. We talk about how client experience is inseparable from employee experience, especially when teams are navigating stress, grief, or urgency. George also unpacks how he thinks about brand at a...
2026-02-0446 minThe Intangible Brand
The Intangible BrandEp 16 - Designing the Sound of Culture | Benjamin SachwaldWatch on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Benjamin Sachwald, Senior Vice President of Acoustics, Noise, and Vibration at AKRF, to explore a dimension of employee experience that is often overlooked but deeply felt: sound.Benjamin helps unpack why acoustics is becoming a more visible and strategic part of workplace design, especially as organizations rethink offices, hybrid work, and what it means to create spaces people actually want to use. We talk about how “office vibe” is shaped not just by what we see, but by w...
2026-01-2157 minThe Intangible Brand
The Intangible BrandEp 15 - Slaying Engagement Zombies | Will PercyWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl talk with Dr. Will Percy, Executive Vice President at TeamOptix and author of Slaying Zombies: Reimagining Workplace Engagement, about why so many engagement efforts feel busy but ineffective.Will introduces the idea of “engagement zombies” the outdated beliefs, metrics, and programs that continue to walk around organizations long after they have stopped helping anyone. We explore why happiness and engagement are not the same thing, how toxicity often hides inside “high-performing” cultures, and why leadership behavior, not perks or surve...
2026-01-071h 01The Intangible Brand
The Intangible BrandEp 14 - Perspective Over Demographics | Susan BaierWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Susan Baier, founder of Audience Audit, to explore how professional service firms can build stronger brands by understanding what their audiences actually believe, not just who they are on paper.Susan explains why demographics and generic personas often fall short, and how attitudinal research helps firms sharpen their point of view, create more relevant thought leadership, and earn trust over time. We talk about what clients really expect from expertise-led brands, how original research becomes a long-term...
2025-12-1755 minThe Intangible Brand
The Intangible BrandEp 13 - Designing Service Brands Where Everyone Wins | Tate FisherWatch this episode on YouTubeIn this episode, we talk with Tate Fisher about what it really takes to design service experiences that serve customers, support employees, and work for the business. Tate draws on years of work with multi location and franchise brands to explain why service is always co created and why balance across those three stakeholders matters more than any single tactic.The conversation hits on how to build predictable systems without stripping out humanity, what frontline teams actually need in order to create meaningful moments, and why real behavior...
2025-12-101h 05The Intangible Brand
The Intangible BrandEp 12 - Becoming “Brand On” | Brandon Coleman JrWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl talk with Brandon Coleman Jr., a brand strategist, speaker, and author who has spent five decades helping organizations understand what brand really is and how culture shapes it.Brandon shares the stories and lessons that shaped his philosophy, from early mentors who challenged him to define value, to the rebrand of his own family firm, to his favorite example of culture-powered consistency at Buc-ee’s. His message is simple but hard-hitting: brands are built by people, tr...
2025-11-261h 05The Intangible Brand
The Intangible BrandEp 11 - Making Brand and Growth Inseparable | Shayne De La ForceWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and guest host Alec Gleason talk with Shayne De La Force, a marketing strategist and author of Strategic Entanglement, a book that borrows principles from quantum physics to rethink how brand and growth operate together.Shayne shares how global brands can close the gap between marketing and delivery, the cultural insights that inform his work, and why marketers must think like connectors — aligning teams, operations, and leadership around one shared promise.In this Episode...
2025-11-1242 minThe Intangible Brand
The Intangible BrandEp 10 - Turning Feedback into Loyalty | Eddie Staley & Kristen HerndonWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and guest host Jill Davis sit down with Eddie Staley, Chief Innovation Officer, and Kristen Herndon, Director of Client Experience at WithersRavenel, an employee-owned engineering and consulting firm built around the idea that when employees think and act like owners, clients feel the difference.Eddie and Kristen share how WithersRavenel connects culture, innovation, and client experience to deliver measurable impact. They unpack how employee ownership drives accountability, how client feedback loops shape continuous improvement...
2025-10-2955 minThe Intangible Brand
The Intangible BrandEp 9 - Building Trust Through Intentional Service | Darrell GrantWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Darrell Grant, Chief Experience Officer at Hightower Wealth Advisors, a firm redefining what client experience looks like in the wealth management space.Darrell shares how intentional service design — what he calls a “butler mindset” — transforms everyday client interactions into moments of trust and care. He breaks down how small cues, like a prepared meeting room or a thoughtful follow-up, can signal excellence long before results are measured.From his philosop...
2025-10-1543 minThe Intangible Brand
The Intangible BrandEp 8 - PR That Builds Culture | Steven GalloWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Steven Gallo, Vice President, Client Services at Reputation Ink, a B2B marketing and PR agency for professional services firms.Steve shares how PR can be more than an external visibility tool — it can also be a powerful driver of internal culture and employee engagement. Drawing on his work with architecture, engineering, and construction firms, Steve explains how to connect internal wins to external storytelling, choose the right communication channels, and align PR wi...
2025-10-0141 minThe Intangible Brand
The Intangible BrandEp 7 - Unifying Brand and Culture in Times of Growth | Eric AnestWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Eric Anest, Senior Vice President of Marketing and Communications at Salas O’Brien, a rapidly growing engineering and consulting firm.Eric shares his perspective on the connection between employee experience and client experience — and why brand work must start inside the organization. Drawing on his experience leading multiple mergers, a major rebrand, and the ongoing work of unifying thousands of people under one values-driven identity, Eric explains how marketing can be more than a se...
2025-09-1742 minThe Intangible Brand
The Intangible BrandEp 6 – Leading with Purpose and Building Culture with Dave MinifieWatch this episode on YouTubeIn this episode of The Intangible Brand, Jerry welcomes Dave Minifie, a seasoned leader known for bringing clarity to the relationship between purpose, leadership, and organizational culture.Dave shares his perspective on why understanding the “why” (whether in personal life, family, or within an organization) is essential to achieving long-term success. He explores how leaders can create environments that empower people to reach their full potential, while also helping organizations unlock possibilities beyond what they thought possible.This conversation highlights how the personal and professional are inse...
2025-09-0350 minThe Intangible Brand
The Intangible BrandEp 5 – Why Employer Brand Is Your Untapped Advantage | Lindsay Wilson & Elizabeth PierceWatch this episode on YouTube.What happens when a brand refresh becomes a catalyst for cultural alignment, recruiting strength, and leadership clarity?In this episode of The Intangible Brand, hosts Jerry Gennaria and Carl Winstead speak with Lindsay Wilson, President and Interior Sector Leader at Corgan, and Elizabeth Pierce, Chief Marketing Officer at Corgan. Together, they share how one of the nation’s largest architecture and design firms transformed its brand from a visual update into a powerful tool for internal cohesion and market positioning.You’ll hear how Corgan moved from...
2025-08-2050 minThe Intangible Brand
The Intangible BrandEp 2 – Most Firms Don’t Know What Their Brand Actually Is | Jerry GennariaWatch this episode on YouTubeWhat’s the difference between a logo and a brand? In this episode, The Intangible Brand co-host Jerry Gennaria, President of TOKY, unpacks nearly 30 years of helping firms uncover and articulate their true brand identity.In this EpisodeJerry’s path from aspiring artist and self-taught designer to brand strategist. (01:00)How brand evolved from visual identity to holistic experience. (05:00)Why “brand is people” across industries and firm types. (09:00)The experience gap: why branding is often misjudged internally. (12:00)What brands like Disney teach us about expectation and fric...
2025-08-0529 minThe Intangible Brand
The Intangible BrandEp 1 – Meet the Architect of Experience | Carl WinsteadWatch this episode on YouTubeWelcome to the premiere episode of The Intangible Brand—a podcast exploring how internal culture and employee experience shape the brands people trust, remember, and return to.We’re starting with co-host Carl Winstead, Partner and Chief Experience Officer at Cline Design Associates. With a background in architecture and a passion for experience design, Carl has dedicated his career to shaping not just spaces, but how people experience professional service firms from the inside out.In this EpisodeLaunching the podcast and introducing Carl...
2025-08-0524 minThe Intangible Brand
The Intangible BrandEp 3 – How a Brand Can Be Reborn Without Losing Its Soul | Jeffrey TaubWatch this episode on YouTubeHow do you lead a total brand transformation without losing what makes your firm… your firm?In this episode, Jeffrey Taub, FSMPS, CPSM, and SVP of Corporate Marketing at AKRF, shares the inside story of rebranding a legacy company. From internal alignment to messaging strategy, Jeff walks us through the belief systems and processes that enabled a values-driven rebrand.In this EpisodeLeading a full rebrand of AKRF to unify messaging and identity. (01:00)Using internal research and discovery to drive authenticity. (05:30)Building buy-in th...
2025-08-0534 minThe Intangible Brand
The Intangible BrandEp 4 – The Truth About CX in Professional Services | Tim AsimosWatch this episode on YouTubeAre you measuring client experience (CX) in a way that actually reflects reality, or just relying on outdated metrics?In this episode, Tim Asimos, Head of Growth at Client Savvy, A ClearlyRated Company, explores what professional service firms get wrong about CX and how to build a client-centric culture that actually drives growth.In this EpisodeHow CX is gaining traction across AEC, especially through culture and leadership. (01:00)The difference between CX...
2025-08-0552 minThe Dex Legacy
The Dex LegacyEpisode 2: "Evasion"As Varian, Isra and Ren's absence continues, Nathaniel and the founders of Dex Industries are pursuing diplomatic efforts to bring them home. In Season 3, Episode 2 of The Dex Legacy, you can hear: Kam Elliott as Varian Dex Kelsey Griffin as Isra Dex Charlie Richards as Ren Dex Chris Gregory as Nathaniel Dex Eleni Aristeidou as Doctor Osa Srivastava Lewie Watson as Doctor Devek Za Warren Graham as Tristan Krail Carl Wharton as Erec Pthalno Nicholas Briggs...
2025-08-0132 minWhat\'s Eating Cale
What's Eating CaleToby Keith Induction to the Country Music Hall of Fame // Gotta New Car // Beyonce Inspired by Not Feeling Welcomed at an Event // New Road House Movie!! // Phone Upgrade Hell Rrrrg!!JOKEWhy did the bicycle fall over? Because it was two-tired!GRATEFULNESSGot my new car – I’m lovin’ it – gotta complimentI am grateful warmth and sunshine together are not far offI am grateful for honest and bankable friends, family, and business partnersCELEBRITY BIRTHDAYSActor Hal Linden is 93.Country singer-guitarist Ranger Doug of Riders in the Sky is 78.Drummer Carl Palmer (Asia; Emerson, Lake and Palmer) is 74.Director Spike Lee is 67.Actor Theresa Russell is 67.Actor Holly Hunter is 66.Drummer Slim Jim Phantom (Stray Cats) is 63.Model Kathy Ireland is 61.LISTEN FOR MORE
2024-03-2032 minDark and Stormy Book Club
Dark and Stormy Book ClubRapid Reads - Speed round reviewsRapid ReadsShow NotesFor our first Rapid Reads episode we gave short reviews of six different books:Militia House by John Milas“This is a beautiful horror story told masterfully and elegantly. It is a brilliant, different kind of warnovel, one that reveals the insidious ways the violences of war can tear people apart from the insideout. “Midnight is the Darkest Hour by Ashley Winstead“a gothic Southern thriller about a killer haunting a small Louisiana town, where twooutcasts―the preacher's daughter and the boy from the wrong si...
2023-11-2111 minStar Wars BLIP Podcast
Star Wars BLIP PodcastStar Wars Celebration Europe 2023 Recap!Hayden Christiansen Ewan Mcgregor  Jon Faverau  Dave Filoni  Rosario Dawson  Natasha Liu Bordizzo  Mary Elizabeth Winstead Rick Famuyiwa  Katee Sackhoff  Leslye Headland Cameron Monagham Andy Serkis Billy Dee Williams Dee Bradley Baker  Michelle Ang Gwendoline Christie  Vivien Lyra Blair Ming Na Wen Ashley Eckstein Matt Lanter  James Arnold Taylor   Tony Gilroy  Diego Luna Carl Weather...
2023-04-1910 minFather. Son. Galaxy. A Star Wars Podcast
Father. Son. Galaxy. A Star Wars PodcastFather.Son.Galaxy. Special Livestream. Star Wars Celebration 2023 Day 1 RecapWelcome to our latest update on the most exciting news from the Star Wars Celebration Event! In this video, we dive into the latest updates on Andor Season 2, The Acolyte, The Mandalorian Season 3, Skeleton Crew, Ahsoka, and some amazing movie news!Andor Season 2 has been confirmed to be released in August 2024, and we can't wait for it to hit our screens! The trailer for the second season has been dropped, and it promises to be an epic ride that takes us right up to where Rogue One begins. Director Tony Gilroy and star Diego Luna were on stage with the...
2023-04-081h 16Father. Son. Galaxy. A Star Wars Podcast
Father. Son. Galaxy. A Star Wars PodcastFather.Son.Galaxy. Special Livestream. Star Wars Celebration 2023 Day 1 RecapWelcome to our latest update on the most exciting news from the Star Wars Celebration Event! In this video, we dive into the latest updates on Andor Season 2, The Acolyte, The Mandalorian Season 3, Skeleton Crew, Ahsoka, and some amazing movie news!Andor Season 2 has been confirmed to be released in August 2024, and we can't wait for it to hit our screens! The trailer for the second season has been dropped, and it promises to be an epic ride that takes us right up to where Rogue One begins. Director Tony Gilroy and star Diego Luna were on...
2023-04-081h 16Welcome to Dave\'s Music Room
Welcome to Dave's Music RoomDu Fay all expectations and Marlboro 40Episode #24: Dufay all expectations and Marlboro 40 Uploaded: August 7, 2021 Guillaume Du Fay: Missa “Se la face ay pale” I.  Kyrie [3:13] II.  Gloria [7:42] III.  Credo [8:10] IV.  Sanctus [ 5:58] V.  Agnus Dei [4:16] Se la face ay pale [2:45] Resvelons nous [1:45] Bon jour, bon mois [1:46] Orlande de Lassus: Psalmi Davidis poenitentiales No. 1: Domine, ne in furore tuo [12:05] No. 2: De Profundis [7:32] Ludwig Senfl: Ich stund en einem Morgen I.  [2:15] II.  [2:22] Heinrich Isaac: Ich stund e...
2021-08-062h 39The Gen Z Show
The Gen Z ShowThe Return of Carl AzuzIn today's episode, we check out what's trending, share our takes on popular TV shows, and talk about astrology. 
2021-06-2529 minTotal Movie Recall
Total Movie RecallTMR 043 – Aladdin (1992) This week on Total Movie Recall, Steve and Ryan offend approximately 1/7th of the world’s population, which has historically gone very well. Ryan’s love of fairy tale settings don’t truck with Steve, who favors Disney’s gritty, street-level crime drama Aladdin. Ryan gets vulnerable about the deterioration of his mental health in this dumpster fire world we have, and Steve, ever a good man and a good friend, reaches out. We encourage you to reach out too. Because everything sucks right now, and you need to connect with your fellow humans to survive. Also, this is...
2020-10-191h 25The Magnus Archives
The Magnus ArchivesMAG 166 - The WormsCase ########-6.Lamentation of those left below. Audio recording by the Archivist, in situ.Thanks to this week's Patrons: Darria Leigh Dennison, Grace Anne, Alex Surname, Teaghan McCreary, Kairon Coates, Shuu, T. A., Fitzlet, Chrys Sterling, Evan Cody, Mandy Huynh, smallmediumproblems, Big Carl, Babet Halberstadt, Azaana, Nick Oliverio, Annemarie Windhorst, Say, Claire Martin, Brooke Griffith, Angela DeFrancis, Rebecca, Emrys, stef, Emory L, leah addison, Brianna Craveiro, Rym SAOUD, Taran Winnie, James Cunningham, Kaiya Lewis-Marlow, Bex, James Furber, Sami Yuhas, Creatrixanimi, Hannah Francis, Anna Sparlin, Vasya, Hilliard, Ashley Andersen I...
2020-05-0725 minCertains l\'aiment à chaud ! (CLAAC)
Certains l'aiment à chaud ! (CLAAC)The Gentlemen - Birds of Prey (et la Fantabuleuse Histoire d’Harley Quinn) - La Derniere Vie de SimonLes gangs s’affrontent dans CLAAC cette semaine ! D’un côté, Harley Quinn mène les Birds of Prey dans une « Fantabuleuse » histoire pour noyer son chagrin d’amour. Margot Robbie nous enseigne l’émancipation à grand coup de cocktails cosmopolitans et de coups de pied dans les couilles. En face, les Gentlemen de Guy Ritchie s’entretuent avec une élégance « so british » sans renier leur nature de gros beaufs.  Au milieu des règlements de comptes, les autres films paniquent. Simon change de corps pour se cacher et protéger sa dernière vie. Dans #Jesuislà, Alain Chabat fu...
2020-02-081h 05Certains l\'aiment à chaud ! (CLAAC)
Certains l'aiment à chaud ! (CLAAC)Joker, Gemini man, Atlantique, J'irais ou tu iras, Vous êtes jeunes vous êtes beaux, PsychomagieRien ne va plus pour Arthur Fleck, alias Joker. Rejeté par une société qui refuse d'accepter sa difformité, le clown triste rêve d'ailleurs. Lui dont le destin le tourne peu à peu vers cette figure du joker que l'on connaît tant, aurait peut-être dû prendre le large. Mais peut être alors que son sort aurait effleuré celui des sénégalais d' "Atlantique", où après le départ ne règne que le sentiment d'absence. Il aurait également pu tenter la "Psychomagie" d'Alejandro Jodorowsky, dont les talents de guérison par l'art nous sont expliqués en documentaire. M...
2019-10-051h 01Kozversations
Kozversations"DAILY SHOW" CO-CREATOR MADELEINE SMITHBERG: KOZVERSATIONS (06/17//16)Comedy today wouldn't be the same without Madeleine Smithberg, who with Lizz Winstead teamed up to create "The Daily Show" for Comedy Central back in 1996. Having reset the rules on how political comedy is done, she is coming to Politicon (www.politicon.com) next weekend to be part of an unprecedented "Daily Show" reunion panel. But she shared the story of "TDS" founding, and how she feels it's gone since, here!
2016-06-1919 min